According to DWP figures, in Newcastle there were just over 5,000 people claiming Universal Credit as of February 9.

Of these, the majority, around 2,717 were looking for work.

But 1,484 claimants were working.

On top of that, 488 people had no requirement to look for work, while a handful more were classed as “preparing for work” or “planning for work”.

But it’s not quite that simple

According to Donna, some people may be struggling to claim everything they’re entitled to.

One of the big problems is for those who’ve been used to claiming housing benefit, which goes directly to their landlords, and now have to pay themselves out of their monthly claim.

They may not have the right documents to show what they’re paying in rent – someone who signed a tenancy agreement ten years ago is unlikely to be paying the same amount now, for example.

Donna said: “Some people are putting themselves in financial hardship because they don’t know what they can claim. If you’re unsure, talk to your landlord.

On top of that, one of the major issues some claimants face is the up to six week wait before payments start – for people who’ve lost work and don’t have an alternative source of cash, this wait could prove a very difficult time, with people claiming food parcels or even racking up debts to tide them over.