Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Archive for the ‘DWP’ Category

DWP Staff: Have Your Universal Credit Cake and Eat it!

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Universal Credit Cake Baked for DWP Employees.

Universal Credit cake sparks outrage.

Belfast Live.

“The cake which was given by staff in England and is understood to be similar to the one given to workers in NI.”

Stormont department spent more than £1,000 on sweet treats for staff

 Civil servants celebrated the introduction of the controversial Universal Credit with specially made cakes, it emerged today.

The 40 cakes, which cost taxpayers more than £1,000, had ‘Universal Credit’ and ‘UC’ iced onto them.

The Department of Communities said the sweet treats were fed to staff as part of a “team building” exercise after a “challenging implementation effort”.

Universal Credit, which rolls six benefits into one single payment, is being introduced across Northern Ireland but has sparked widespread anger amid delays in payments leaving claimants facing serious financial difficulties.

The story has caught the beady eyes of the Indy:

Civil servants in a Stormont department spent more than £1,000 on 40 cakes to celebrate the completion of a controversial year-and-a-half Universal Credit benefits roll out program.

Each cake was branded with a Universal Credit (UC) logo and given to staff in some 40 locations across Northern Ireland, paid for by the department for communities.

The North Belfast MLA Nichola Mallon told the Irish News:

It is also true however that Universal Credit, and the minimum five-week wait for your first payment, is causing financial hardship especially in North Belfast, Antrim and Ballymena, where it is being rolled out in the month of Christmas.

Here’s some more chaps celebrating Universal Credit.

Let joy be unconfined!

 

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Written by Andrew Coates

December 10, 2018 at 5:12 pm

Posted in DWP, Universal Credit

Tagged with ,

Christmas is Coming and….. Universal Credit leads Revival of Christmas Day in the Workhouse.

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Image result for christmas day in the workhouse

Coming near you!

Local newspapers and on-line local sites have come into their own over the Universal Credit scandal.

Here are some stories today:

Universal Credit is threatening to break this city – THIS is how Liverpool is fighting back

Liverpool Echo.

Scousers from all walks of life coming out to support those affected by problem-hit benefit system.

Vulnerable families across Liverpool are bracing themselves for the full impact of Universal Credit – a benefit reform that is already pushing people into poverty.

This week, Job Centres in the deprived areas of Everton and West Derby switched claimants over to the troubled system, despite voices from all over imploring the government to halt the roll-out after the many problems that have been reported.

In Liverpool, the country’s 2nd most destitute city, people are taking things into their own hands to help out the most vulnerable neighbours -they know that to sit, wait and hope for a change of heart from this government would be living in fantasy land.

Manchester Evening News.

Universal Credit roll out means people applying for benefits in Stockport could face Christmas with no cash

It takes five weeks to apply for the benefit.

WalesOnline.

The existence of food banks is a national disgrace

Let’s be quite clear about the increase in foodbank usage: it’s do with government welfare policy and the implementation of Universal Credit.

 

And there is this, from the out-of-work’s essential daily read, the ‘I’.

Life on Universal Credit at Christmas: I have to save sugar packets from cafes to put in my daughter’s stocking

A mother explains how she is trying to make Christmas special for her disabled daughter despite having to sell her belongings

This is the song to sing at every food bank:
It is Christmas Day in the workhouse,
And the cold, bare walls are bright
With garlands of green and holly,
And the place is a pleasant sight;
For with clean-washed hands and faces,
In a long and hungry line
The paupers sit at the table,
For this is the hour they dine.

And the guardians and their ladies,
Although the wind is east,
Have come in their furs and wrappers,
To watch their charges feast;
To smile and be condescending,
Put pudding on pauper plates.
To be hosts at the workhouse banquet
They’ve paid for — with the rates.

Written by Andrew Coates

December 7, 2018 at 2:08 pm

Amber Rudd, Secretary of State for Work and Pensions: Universal Credit and Food Banks, a Photo Novel.

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On 16 November 2018, Rudd was appointed Work and Pensions Secretary by Prime Minister Theresa May, and succeeded Esther McVey in steering and leading the Department for Work and Pensions.

She has “promised to fix Universal Credit and make it ‘better’.”

It’s a busy job fixing things.

Here are some of her Tory colleagues doing their bit for the poor.

Four near identical tweets from Tories going to donate to foodbanks

 

Bless!

Or not…..

Update: Tory Ross Thompson’s latest good works:

 

Written by Andrew Coates

December 4, 2018 at 1:06 pm

“Thousands of people will face a miserable Christmas” – UNITE Survey of Universal Credit Claimants.

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The Mirror reports,

Thousands of are facing a “very bleak Christmas” after a new survey found three quarters of people on botched benefits system Universal Credit said they had been left saddled with debt.

Three in five claimants said they had been pushed into struggling with housing costs because of the new welfare system.The survey of over 1,000 Universal Credit claimants was carried out by Unite the Union.

Other respondents raised the fear of eviction, and many reported problems with monthly budgeting on a low income.

The Department for Work and Pensions blasted the study as “completely unscientific” and said some of those questioned might not even be on UC.

Yet the DWP’s own research shows three quarters of those who moved onto UC struggle with bills constantly or “from time to time.”

Here is the UNITE Press Release:

Universal Credit pushing people into debt and housing problems reveals survey

More than three quarters of respondents in a survey of over 1,000 Universal Credit (UC) claimants said they had been put into debt, or pushed further into debt by UC with some forced to use foodbanks to survive as well as borrowing from friends and family. Shockingly 60 per cent of respondents said that they had been pushed into housing cost problems.

Thousands of people will face a miserable Christmas as a result of having to claim UC according to the new survey by Unite the Union published to coincide with a national day of action against UC on 1 December 2018 (see notes to editors).

During six weeks of October and November 1,141 people responded to the survey. The findings make grim reading and identify a number of issues facing a significant number of people claiming the benefit.

Rent arrears were raised by a number of people and the fear of eviction was evident in the responses. Many claimants reported the problems of monthly budgeting on a low income. Disabled people and those who are sick reported a huge drop in income as a result of moving on to UC.

The vast majority (82 per cent) have a negative view of the new benefit and a significant number had problems either claiming the benefit on-line or maintaining their claim through an on-line journal.

Unite is using the evidence collected from the survey to lobby politicians and is calling for a stop to the controversial new UC system.

Unite has called for Universal Credit to be scrapped before more damage is done.

Unite head of Community, Liane Groves said: “Universal Credit is causing misery and suffering as the survey results clearly show. Despite knowing this, the government is still intent on ploughing ahead regardless, while claimants are descending into debt, relying on food banks and getting into rent arrears and in some cases being evicted from their homes.

“Evidence from voluntary and community organisations as well as unions and local authorities seems to be ignored as the government presses on with the implementation of Universal Credit.

“Access to the benefit has been devised for the benefit of administrators not the recipients of Universal Credit. The damage done by forcing people into debt, far from helping people into work, as the government claims, is driving people away from the job market as spiralling debt impacts on people’s mental and physical wellbeing.

“As we head into winter, many claimants cannot afford warm clothing for themselves or their children and don’t have enough money to heat their homes. It will be a very bleak Christmas for thousands of families who are being abandoned by this government.”

“The survey was conducted outside job centres by volunteers and was also completed on-line. Unite will be submitting the raw data from the survey to independent academic researchers with a view to further analysis of the responses.”

 

Written by Andrew Coates

November 30, 2018 at 11:29 am

1st of December Protests Against Universal Credit.

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Join the national day of action against universal credit

Join the Day of Action!

A few days ago Amber Rudd said this,

Rudd said she was going to specifically examine the impact of Universal Credit on women and single mums, amid concerns the scheme was making hundreds of thousands of single parents worse off – admitting that despite being a “force for good”, it currently has “real problems”.

Amber Rudd recognises ‘real problems’ with Universal Credit

What with ‘other issues’ dominating the news people may forget the constant stream of stories about these “real problems@>

Birmingham Live, today:

Dad-of-three living without heating after Universal Credit stopped in letter blunder

Ian Reynolds, 51, had Universal Credit payments cut after official letters sent to wrong address.

An unemployed dad has been forced to turn to foodbanks after his Universal Credit was stopped because he failed to respond to letters sent to the wrong address – five doors away.

Ian Reynolds, 51, now cannot afford to heat his home in Stafford after his payments were sanctioned without warning because he did not respond to the messages concerning Jobcentre appointments.

The Department for Work and Pension (DWP) made the benefit cut decision in September.

Since then Ian has been living on monthly ‘hardship payments’ of £187 and receiving support from the House of Bread charity.

The BBC today:

Concerns raised as Universal Credit rolls out in Edinburgh

The controversial Universal Credit benefit system is being rolled out across Edinburgh.

Foodbanks say they are preparing for increased demand, as those being moved to the new system can expect a five weeks wait for their first payment.

An estimated 10,500 local council tenants are expected to be moved to Universal Credit by 2023.

The Scottish Conservatives say the new system is widely supported and funds are in place to aid the roll-out.

But the Trussel Trust say they expect this December to be the busiest since foodbank records began.

Bethany Biggar, operations manager at the Edinburgh Food Project, told the BBC Scotland news website that her foodbank, like many support agencies are preparing to deal with an increase in usage.

She said: “Christmas is already a very difficult time of year for most families who are living in poverty, so it’s a double barrelled difficulty.

“In areas where Universal Credit has been rolled out already, the Trussel Trust has seen an overall increase in demand.

This is a good response (Common Space):

The roll-out of the ‘full service’ of the controversial welfare system – which has been condemned by critics as inefficient, punitive and likely to drive those reliant upon it further into debt and poverty – was greeted at Edinburgh’s Leith Jobcentre by anti-UC protestors, including representatives of the Edinburgh Coalition Against Poverty (ECAP), Sisters Uncut and Oficina Precaria.

“We declare we will take direct action against any employer involved in Universal Credit workfare. We declare we will take direct action to defend people sanctioned under Universal Credit. We declare we will take direct action in solidarity with all under attack.” ECAP Declaration of Resistance to Universal Credit

Following today’s protest, which took place despite Storm Diana hitting Edinburgh with severe wind and rain, a spokesperson for ECAP told CommonSpace: “We are encouraged that people came out today in the rain to oppose Universal Credit.

“Universal Credit increases poverty, homelessness and misery. It massively increases the scope and length of sanctions. It attacks the disabled, young people, women, workers, migrants.  Research shows the majority of claimants will be worse off.

“The fact that new claimants have to wait many weeks for their first payment causes huge hardship and plunges many into rent arrears, from which many never recover, losing their homes. It’s all part of the Government’s austerity attack, designed to undermine everyone’s wages and conditions and force people to accept low-paid, insecure jobs.”

“Demonstrators today proclaimed a Declaration of Resistance to Universal Credit, multiple copies of which were fixed to the Leith Jobcentre wall. This read: ‘We declare we will take direct action against any employer involved in Universal Credit workfare. We declare we will take direct action to defend people sanctioned under Universal Credit. We declare we will take direct action in solidarity with all under attack.’

As is this:

Join the #StopUniversalCredit day of action

This Christmas will be cancelled for thousands of families claiming the new benefit Universal Credit. Despite knowing Universal Credit causes serious problems for claimants, Theresa May’s Tory government is pressing ahead and rolling it out to thousands of people who will have to wait weeks to receive any money. Claimants are descending into debt, relying on food banks, getting into rent arrears and in many cases getting evicted from their homes because of in- built problems with Universal Credit.

Take action NOW against Universal Credit

On Saturday 1 December 2018 Unite Community will be staging a national day of action to #StopUniversalCredit to send a message to the Tory government that it can’t be fixed. Join Unite in your area and back the call to #StopUniversalCredit. Check out the events where you are:

Events across the country.

London & Eastern.
  • Norwich City Centre stall/protest outside Tesco (NR2 1JH) from 11:00-13:00 close to the Job Centre
  • Ipswich – Alternate Carol Service on between 13:00-15:00 at The La Tour Cafe at 7, Waterfront, Ipswich (IP4 1FT)
  • Colchester- Carol Singing at 16:00 outside the Town Hall to raise Universal Credit awareness, songbooks provided
  • Woolwich Stall in Woolwich Town Centr DLR Station in Powis St/Woolwich Market (SE18 6AY) from 11:00
  • Brixton tube station from 11:00-13:00
  • Ladbroke Grove – Underground Station, London (W10 6HJ) Carol singing – 14:00
  • Chingford Chingford Mount, London (E4 8LG). 11:00 at Protesting in constituency of Iain Duncan Smith, the architect of Universal Credit misery.
  • Camden Town – outside the tube station at 11:00
  • Wisbech outside the local Job Centre Plus, Wisbech, (PE13 1AN) Friday 7 December 2018
  • Tottenham Job Centre, Carol Singing, Friday 7 December 2018

More information and details of events across the country here:

Join the #StopUniversalCredit day of action

Written by Andrew Coates

November 29, 2018 at 12:10 pm

Government Tries to Solve Housing Benefit (Local Housing Allowance) Universal Credit Disaster.

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Looks Complicated and is…

The latest in a long run of stories about Universal Credit:

Edinburgh families forced to wait five weeks to receive Universal Credit

FAMILIES face being left without cash over Christmas when Universal Credit starts being rolled out in Edinburgh on Wednesday.

Claimants will be forced to wait five weeks before they receive the new benefit, meaning first payments will not be made until January.

The shake-up is expected to mean more people relying on foodbanks and also lead to a rise in rent arrears.

Green councillor Susan Rae said: “The immediate impact is debt because the gap people have to wait for payment will throw people into rent arrears.

What is the background to this problem?

The DWP says,

You could get Housing Benefit to help you pay your rent if you’re on a low income.

Use a benefits calculator to check if you can get Housing Benefit before you apply. You may need to claim Universal Credit instead.

Housing Benefit can pay for part or all of your rent. How much you get depends on your income and circumstances.

You can apply for Housing Benefit whether you’re unemployed or working.

And,

The housing element of Universal Credit

When people are moved onto Universal Credit, the single payment for their household will include a ‘housing element’. This will replace the help they currently get from Housing Benefit.

Universal Credit – including the housing element – is paid monthly in arrears.

Direct payment of rent – what is it and when is it coming in?

If you’re a registered social landlord and you receive your tenants’ rent directly from your local council, this will change under Universal Credit. Instead, tenants will receive their ’housing element’ direct and be responsible for paying it to you themselves.

Before the new system comes in, some tenants who are not yet claiming Universal Credit might be selected to start receiving their Housing Benefit payment direct.

The Department for Work and Pensions has committed to consult with social landlords before deciding whether to move their tenants onto direct payments. They will take into account any information you provide about your tenants’ ability to manage with direct payments.

If your tenant can’t manage their rent payments

A tenant can ask to have their housing payments switched to the landlord for a period of time while they get the support they need to get their money under control.

If a tenant has rent arrears, then, as their landlord, you can ask for the rent payments to be temporarily switched to you.

When Amber Rudd became the latest in a long list of DWP Ministers she said (Sky 23rd of November).

The new work and pensions secretary also said she was going to review the five-week wait time for new claimants to receive their benefits; payment systems for the housing element of Universal Credit; access to cash and the repayment of upfront loans.

She said: “We need to give [claimants] more confidence in the fact that they can access cash immediately.

“You know people are nervous about moving from legacy benefits to Universal Credit because they cannot afford quite often to be without cash for a few days, a week, two weeks, three weeks.

“I have to make sure that they can have confidence in access in earlier.”

It does not take a genius to work out that with money in your hand, when you have little, it is tempting to spend on other things than rent.

But there are other problems:

If you live in a private sector property, it may not cover your full rent as it will take account of where you live and, if you are under age 35, whether you are expected to share accommodation.

If you live in a council or housing association property you will be asked about the number of bedrooms you have to compare with how many you are thought to need, to see if you are under occupying the property.

And there is a cap on the rent anybody can get.

Which seems reasonable but with rents in some cities…

So you can be out of pocket in the first place.

So, this is the Government’s latest attempt to solve some of these multiple problems by patching up relations with the (better) landlords.

Inside Housing today reports:

The Department for Work and Pensions (DWP) will be promoting its Universal Credit landlord portal with a six-week social media campaign, starting today.

The portal allows social landlords to ‘verify’ claimants’ rent, which makes it easier for claimants to set up a claim for the housing elements of the benefit payment swiftly.

It also allows landlords to make a request for tenants to be switched back onto the direct payments arrangement, where the rental payments are paid directly to them rather than to the tenant.

This is the case for legacy housing benefit, but is a key reform introduced by the Universal Credit system.

There are currently 538 registered landlords from the social rented sector using the portal.

Justin Tomlinson, minister for family support, housing and child maintenance, said: “The landlord campaign aims to increase awareness of the ways landlords can support Universal Credit, and receive their payments in time. It’s fantastic we’ve signed up 538 registered landlords from the social rented sector already – the feedback we’ve had so far has been overwhelmingly positive.”

“The campaign is spearheaded by partners in the sector and features real life case studies from landlords who explain in their own words their experience of working with the Department of Work and Pensions to support tenants who are claiming Universal Credit.”

A spokesperson for housing association Riverside said: “The landlord portal allows us to verify tenants’ rent and offer support to them early in the Universal Credit process.”

When social landlords enrol with the landlord portal they are invited to accept ‘Trusted Partner status’, allowing them to apply for alternative payment arrangements such as managed payments.

Written by Andrew Coates

November 26, 2018 at 5:34 pm

The Universal Credit Journal – another Millstone in the System.

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Image result for Universal credit journal

Access to Universal Credit now available on Star Trek Enterprise Communicator:

Image result for starship enterprise communicator

UC Journal Log-in.

A number of our commentators have talked about the Universal Credit ‘Journal’.

From a link given about how UC is social engineering to change people’s behaviour we find this:

The government is also determined that universal credit will require you to set up an online account and fill in an internet job search ‘journal’ before receiving any money. Even though one in ten UK households do not have internet access, it’s now the only way to get the benefits you are entitled to. Universal credit was the only benefit claim line with a paid-for phone number, the DWP said, because it is intended as an internet-only system: ‘the expectation is that claims are made online’. The charge was not there to make money, but to try to stop most claimants calling them at all. It was just another part of the dynamic model: tweaking the system’s rules to change your behaviour.

Universal credit isn’t about saving money – it’s about disciplining unemployed people

Tom Walker Red Pepper.

At last week’s Open Meeting about Universal Credit held by Ipswich Trades Council Mark Page from the PCS mentioned this issue.

Apart from the ‘digital exclusion’ for many people it’s often the case, it is said, that Coachy and the people specifically meant to read this account (Case Managers) do not have the time to look at it.

Now this may be a shame for would-be diarists who have now got a captive audience but it does strike the causal observer that it is a bleeding liberty that the DWP expects to know the ins and outs of our daily lives.

Plus that you have update the thing all the time, which for anybody not with easy computer access is a right pain.

This does not seem to crop up much in the media but last year there was this report

I work for the DWP as a universal credit case manager – and what I’ve seen is shocking

I see so much suffering on a daily basis. Case managers like me are well-trained to deal with any claimants threatening suicide, simply because it’s become such a frequent occurrence

Full-time case managers on average handle in the region of 300 claims each. We recently started a new way of working whereby tasks are prioritised in a “trigger” approach, meaning we often only have time to look at the highest risk cases. Payments and “payment blockers” are the first priority but many case managers struggle to make it past these on a daily basis. Claimants are told that they must fill out an online “universal credit journal” about their job searches and keep it up to date in order to release the benefit – their “work coach” is the person who’s supposed to keep in touch with them about those notes. But in reality, claimants are putting important journal messages about jobs and interviews online all the time, and the case managers and work coaches can’t reply. Each employee has dozens of other unseen journal messages they simply don’t have enough time to address.

The Nosey Parkers of the DWP demand this to start with:

“Your journal keeps a history of the actions throughout the lifetime of your account.

Your journal will show completed To Dos as well as messages between you and your Work Coach.”

“Your journal keeps a history of the actions throughout the lifetime of your account.
Each time a To Do is completed it is moved to the journal.
Some To Dos can be reviewed such as claim submissions, any additional information, upload a document or any conversations that
you have ongoing with a member of staff.
You can also add notes to your journal about your work search or other activities that you are doing to help improve your circumstances
such as careers advice or getting support to help you manage your money. ”

If you’re expected to look for a job you will need to record your work related activity. Record every job that you apply for in your Online Journal. It’s a useful record of what you’ve applied for. Examples of work related activity to record in your journal:
o Accept your commitments in your claimant commitments
o Attend your work search review
o Prepare for you claimant commitment meeting
Examples of a To Do
o Writing a CV, or spending time adapting your CV for a
particular job
o Completing a job application form
o Contacting employers to follow up from applications
o Travelling to job interviews

Keeping in touch
You’ll use your Universal Credit journal to keep in touch with your work coach.

Top tip: Send a message directly to your work coach by selecting
‘A message to my work coach’.

It is not hard to see that a system that depends on IT, a weak point at the best of times for Universal Credit, is bound to go wrong.

These are examples (from July this year), Universal credit IT system ‘broken’, whistleblowers say. Guardian.

  • Staff are not notified when claimants leave messages on their online journal; for example, if they wish to challenge payment errors. As a result, messages sent to officials can go unanswered for days or weeks unless claimants pursue the inquiry by phone.
  • Claimants are discouraged by staff from phoning in to resolve problems or to book a home visit and instead are actively persuaded to go online, using a technique called “deflection”, even when callers insist they are unable to access or use the internet.
  • Callers have often been given wrong or contradictory advice about their entitlements by DWP officials. These include telling severely disabled claimants who are moving on to universal credit from existing benefits that they must undergo a new “fit for work” test to receive full payment.
  • Although the system is equipped to receive scanned documents, claimants instead are told to present paper evidence used to verify their claim, such as medical reports, either at the local job centre or through the post, further slowing down the payment process.
  • Small delays or fluctuations in the timing of employers’ reporting of working claimants’ monthly wages via the real time information system can lead to them being left hundreds of pounds out of pocket through no fault of their own.

 

Written by Andrew Coates

November 23, 2018 at 5:11 pm