Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

New Help to Claim Service to “offer that little Bit of extra help” adds to the “best things” about Universal Credit, Amber Rudd (April the First).

with 29 comments

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Amber Rudd’s DWP Universal Credit Help Service.

New ‘Help to Claim’ service provides extra Universal Credit support

DWP invests £39 million into new ‘Help to Claim’ service provided by Citizens Advice and Citizens Advice Scotland for Universal Credit claimants.

Published 1 April 2019

Amber Rudd has been happy for days and days and days!




Sunday’s Mail, a byword for accuracy, reports that the Tories are up in arms against anybody saying otherwise!

Tories blast BBC’s ‘poverty bias’ as ministers say Panorama report which claimed Universal Credit causes hunger and suffering is ‘fake news’ and left out details on huge payouts for ‘victims’

Ministers are at war with the BBC over a ‘fake news’ campaign against the Government’s Universal Credit system.

Officials working for Work and Pensions Secretary Amber Rudd have submitted a dossier to the Corporation of what they describe as ‘biased and inaccurate’ reporting about people’s ability to survive on the benefits, received by 1.3 million claimants.

It comes as a Mail on Sunday investigation has also uncovered a number of glaring inconsistencies in reports about the system by the BBC and other media outlets.

Officials began compiling the alleged catalogue of errors and half-truths following an edition of the BBC’s flagship current affairs programme Panorama on the ‘Universal Credit Crisis’ in Flintshire, North Wales, in November.

Yet, strangely, all the advice and all the bleating by poor put-upon Tories in the world is not going to change this:

Universal Credit increasing debt for Solihull social housing tenants

DWP: Almost 3,000 ‘sanctions’ for Teesside’s 10,000 Universal Credit claimants

New figures reveal that payments had been stopped or reduced on Teesside almost 3,000 times, as of October

And so it goes….

Written by Andrew Coates

April 1, 2019 at 3:28 pm

29 Responses

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  1. DWP invests £39 million into new ‘Help to Claim’

    Help to calm what they created.Another example of this failure and the get tough tone costing even more money.

    They got into a hole and kept digging.


    April 1, 2019 at 6:42 pm

    • Cut social security by £12,000,000,000 and spend £39,000,000 on universal credit and you save £11,961,000,000 no less than 99.675% of the amount you planed to deny the poor and needy by means of cuts, caps and freezes.

      And we are supposed to be grateful for this? Think it is a good thing?



      April 2, 2019 at 1:17 pm

  2. Universal Credit is becoming increasingly like some sort of religious cult.
    Nobody else can see anything good about it, but the true believers are in raptures.
    They can’t see, because they won’t see, the misery and deprivation it is causing.
    Instead they wait for the golden light of truth to shine from Amber Rudd,
    High Priestess of the true path to employment salvation.

    “Scientology does not teach you. It only reminds you. For the information was yours in the first place.” L. Ron Hubbard, Scientology : the Fundamentals of Thought

    Jeff Smith

    April 1, 2019 at 8:23 pm

  3. What I still fail to understand, is for months and years the DWP and Jobcentre have gone on record claiming that the piddling amount of £73.10 is the minimum amount required and enough for people to live on.

    How is that still the case after years of frozen benefits as inflation reduces the overall value of that amount?

    How is that still the case with bedroom taxes and council tax and other increasing costs added to our increasingly accumulating list of expenses a modern benefit claimant is expected to be paying?

    How is that still the case when UC now allows our housing benefit to also suffer under stackable sanctions?

    How is that still the case when debts that would normally be our responsibility to pay are paid “on our behalf” with money that we need to survive?

    If it IS the minimum, nobody should be getting it chipped away, taxed off and spent before it even reaches our pockets…


    April 2, 2019 at 9:49 am

    • @Fenix – Absolutely true. People forget all the cuts that have been imposed. Many people are paying £20 -25 per week or more to make up their rent money. But it’s all part of making a hostile situation for claimants. So they can’t use unemployment as an alternative to getting a job.

      Jeff Smith

      April 2, 2019 at 10:39 am

      • The working age benefit freeze has had the same effect as a 7% cut in benefits. Add to that hundreds of pounds in council tax that local authorities now charge benefit recipients and you are talking about a 10% plus real terms cut in the spending power of benefit claimants done the sneaky way by letting benefits wither on the vine.


        April 2, 2019 at 1:21 pm

      • Hungry children are suffering, here in the UK

        What kind of society are we trying to build? Having any children living in poverty in a first-world country like the UK is shameful.



        April 3, 2019 at 5:34 pm

  4. Andrew Coates

    April 2, 2019 at 10:06 am

  5. Reblogged this on Britain Isn't Eating!.


    April 2, 2019 at 4:49 pm

    • Court finds approach by DWP to Universal Credit ‘odd in the extreme’

      The four claimants were paid monthly, usually on or around the last working day of the month. They had experienced occasions where two pay days had fallen within one fixed assessment period. This resulted in fluctuating amounts of universal credit payable to them causing serious cash flow problems and financial hardship.



      April 3, 2019 at 5:31 pm

  6. The mirror newspaper is asking for your stories,videos and pictures and may even pay


    Have photographic evidence of unethical conditions placed into your CC, have your claim shut down as a result, then heres another avenue that has worked well for others suffering on benefits.


    April 3, 2019 at 9:46 am

    • The Mirror has been very consistent in standing up for claimants, both working and non-working. It has published seriously investigated stories for a long time.

      Thanks for that Doug.

      Andrew Coates

      April 3, 2019 at 11:32 am

    • There will be many true stories, the tories will continue to call them all fake.


      April 3, 2019 at 11:41 am

      • It must be those April fool’s,However.

        Corbyn insists May halts universal credit roll-out
        The Labour leader said Trussell Trust found that foodbank use had increased by 52 per cent in areas where universal credit has been introduced

        Eight million people in work are living in poverty and “many on middle incomes are struggling to make ends meet,” he said during Prime Minister’s Questions today.

        The Labour leader argued that foodbank network Trussell Trust had found that foodbank use had increased by 52 per cent in areas where UC had been introduced.



        April 3, 2019 at 5:28 pm

    • Actually I have a story for the mirror when for the story is at the end, no matter what the outcome.


      April 4, 2019 at 6:51 am

  7. The biggest disgrace with universal credit is that disabled people are still being sanctioned. Like under the previous system the disabled are lumped in with the abled-bodied, the unemployed who deserve every sanction the get. We say – END SANCTIONS FOR DISABLED PEOPLE NOW! You can also add in single parents because they don’t deserve to be sanctioned either but the able-bodied unemployed bloody well do!


    April 3, 2019 at 6:39 pm

  8. Has donotsigndotcom been hacked or summat?

    Keep getting this:


    April 4, 2019 at 8:55 am

  9. We now have the lowest unemployment proportionately for 40 years, more people in work now than ever before, and the lowest number of workless households than ever before. With all this good news if “work is the best way out of poverty” as the Conservatives maintain then why is poverty, especially food poverty, been growing exponentially since 2010, year on year, rather than falling like a stone as more and more people, able-bodied as well as the sick and disabled, moving into work? In the immediate past it was shockingly revealed that 200,000 British children had slipped into absolute poverty, most of them members of households in which one or more adults were actually IN gainful employment.

    With so many people in work if work really was the best way out of poverty why are things getting worse?

    Most of us on this site probably already know the answer to this question based on our personal experience.

    Poppy Petal Emma Elizabeth Deveraux Donahue Montgomery

    April 4, 2019 at 9:22 am

    • Claimants are being forced off benefits and into shitty, low-paid zero hour contracts ‘jobs’ in areas such as care work, cleaning, security, hospitality, you know the types of ‘work’ the ‘providers’ specialise in – take your pick. Carefully controlled ‘in work’ poverty.

      Berylium Spankistock

      April 4, 2019 at 9:29 am

      • That’s what I reckon. Work is only a way out of poverty if it rewards you enough materially not to be poor. By getting shitloads of formerly non-working sods into ten or twenty hours of minimum/living wage work every week, when they lose 63% of earnings because of the universal credit taper, have their council tax increased, and have to pay travel costs to commute to work and back doesn’t help anybody. All that happens is that employers can make hay exploiting an ultra-flexible zero-hour pool of labour in which the non-working poor morph into the in-work poor – nominally in work but still dirt poor because, even coupled with reduced social security support and top-ups, the income they get from work and benefits enforces lives of grinding poverty.

        The universal credit myth of “progression” where people go on to enjoy more hours, more jobs, or better jobs is purely mythological because even DWP pilots and statistics show that such advancement rarely happens even under a regime of in-work conditionality.

        (The DWP pilot showed that less than 3% of claimants increased their incomes by 10% or more after a whole year’s worth of in-work conditionality and that the maximal average increase in the wages of participants was only £5.25 a week. Yes. ONLY £5.25 PER BLOODY WEEK! Which, let’s face it, isn’t going to lift anybody out of poverty.)


        April 4, 2019 at 2:10 pm

      • And end up having to pay for NHS dental, opticians and wigs as well as losing benefits such as the Warm Home Discount, BT Basic etc…

        The Lion Queen

        April 4, 2019 at 5:24 pm

      • In the Netherlands (Holland) you are allowed to work part-time (up to 25 hours a week) without it affecting your benefits. What is it with the UK and coming up with systems deliberately designed to trap and keep the poor in poverty; designed to punish the poor. Time to move out the the 18th century!


        April 6, 2019 at 9:58 am

      • Universal Credit is meant to sound trendy and modern; to sound ‘progressive’ and forward-thinking; fit for the future. But the twisted and barbaric reasoning, attitudes and thought processes that have shat out this steaming turd are firmly rooted in the Middle Ages. Universal Credit is regressive and backward-thinking. Universal Credit is an idealogical attack on the poor.


        April 6, 2019 at 10:09 am

  10. Ha ha, you lot on Universal Credit. I, along with my other treacherous LibDem MP voted for all of Iain Duncan Smith’s ‘welfare reforms’ including Universal Credit. Enjoy your suffering, you chavs.

    He he
    Jo 😀

    PS Remember what me and my fellow LibDems are responsible for when it comes election time 😉

    Jo Swinshit

    April 4, 2019 at 10:09 am

    • These are the same LibDems that voted for stricter sanctions against the unemployed, in exchange for 5p charge on plastic carrier-bags.

      Ken Varley

      April 4, 2019 at 1:05 pm

  11. Yeah, over a quid for an iceberg lettuce! Lots like they have already pre-programmed the ‘blame it on Brexit’ price rises in to the tills. Disgusting!

    The Savvy Shoppers

    April 4, 2019 at 10:13 am

  12. “Study found universal credit causing hardship a year and half ago”


    And yet still they pushed on with the catastrophe and did nothing to mitigate its evils.


    April 5, 2019 at 9:03 am

    • My advice is Email your MP if there are problem’s,their there to represent people who live in their constituency and don’t be put off if he/she is a Conservative.


      April 5, 2019 at 11:02 am

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