Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

New Outsourcing Scandal Hits Universal Credit.

Image result for outsourcing critics DWP

DWP Plans Outsourcing Shenanigans with the Usual Chancers. 

As these things do they creep up on you and then…Pow!

Ho hum.

Then we got this, excellent Blog post: New Assessment System Could Lose You TWO Benefits At Once

Then this:

Exclusive: Government’s £1.4 Billion Universal Credit And Welfare Reform Outsourcing Bill Revealed

Huffington Post.  Emma Youle

The government has awarded at least £1.4billion of outsourcing contracts linked to the roll-out of Universal Credit and other welfare reforms since 2012, HuffPost UK can reveal.

As Universal Credit continues to be beset by criticism it is forcing the poorest into debt, food poverty and rent arrears, new data has shown the firms that have profited from implementing the government’s social security reforms.

The data, obtained exclusively by HuffPost UK, reveals the vast sums the Department for Work and Pensions (DWP) has spent carrying out health and disability assessments on benefit claimants.

It has prompted mental health and disability charities to call for DWP to urgently review the “failing” system of assessment checks.

Among the firms that have won contracts are global giants of the consultancy world.

A huge £595million contract was awarded to American consultancy group Maximus to provide health and disability assessments, the largest single DWP contract related to welfare reform since 2012 according to the data.

The firms Atos and Capita also won contracts totalling £634million to carry out assessments for Personal Independence Payments (PIP), a disability benefit.

Consultancy firm Deloitte was awarded a £750,000 contract for work to support the Universal Credit programme and a £3million deal was signed with IT firm Q-Nomy to develop an appointment booking service for the social security payment, which is intended to simplify working-age benefits.

Another £60,000 contract was awarded for the purchase of MacBooks for Universal Credit to Software Box Limited.

(Read the full article via link above).

And to top it all off the first story is developing.

As the Blog Post by Universal Credit Sufferer says,

Another glaring point raised by Channel 4 was that the DWP are looking to again to outsource this to private contractors. This contract however would be the biggest private contract by the DWP since 2012. The single contract would be worth a staggering £3 billion and that’s before VAT.

That amount of money could be used to bring an end to the crippling benefits freeze. It could be used to tackle the rise in homelessness and so much more. Instead, in true Tory fashion it will go in the coffers of company directors and their shareholders.

At a time when inequality has never been so high in modern times, when people are dying waiting for benefit decisions, this is an incredibly ridiculous thing to do.

And it’s always worth reading the small print of government announcements, as in the Spring Statement:


Amber Rudd meanwhile ploughs on:

Written by Andrew Coates

March 13, 2019 at 5:17 pm

36 Responses

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  1. Beware. If you hear officials or the BBC saying any of the following phrases you know things are going horribly wrong: –

    “Don’t panic buy. Stocks are plentiful”, shops will be empty tomorrow.

    “Don’t panic, stay indoors. Keep calm”, the building is on fire.

    “Emergency vehicles only”, elites and top-brass are fleeing to safety.

    “Listen to your radio for announcements”, everybody has already gone.


    March 13, 2019 at 6:20 pm

  2. If the DWP were as concerned about claimants as they are about contracts, it would be a good thing.

    Ken Varley

    March 13, 2019 at 7:09 pm

  3. Reblogged this on sdbast.


    March 13, 2019 at 11:00 pm

  4. Andrew Coates

    March 14, 2019 at 11:07 am

  5. The Work and Health Programme is supposed to shoehorn one million – ONE MILLION! – sick, disabled, older and “challenged” people into gainful employment all for their own good because the best way out of poverty is through work and work is the best medicine to keep people healthy. That’s 1,000,000 sick, disabled, older and “challenged” people in the DWP’s sights. To get anywhere near to this the DWP will have to come down on vulnerable people, including fragile mentally ill people, like a ton of bricks. Scary days indeed. No one can hear your scream in Jobcentrez.

    Pablo Diego José Francisco de Paula Juan Nepomuceno María de los Remedios Cipriano de la Santísima Trinidad Menzes

    March 14, 2019 at 4:51 pm

  6. Here it is folks. everything you wanted to know about the WHP, and everything you didn’t want to know. Knock yourselves out!

    Work Coach operational policy guidance for the Work and Health Programme (WHP)


    jj joop

    March 14, 2019 at 7:35 pm

    • You must take part in the Work and Health Programme until we tell you otherwise or your Jobseekers Allowance ends,

      Some may argue with that.

      The Embodiment Of Benefit Dependency

      March 14, 2019 at 9:09 pm

      • whp is esf funded a 1420 form/contract/enrollment must be signed to participate for funding purposes and data sharing.

        the dwp does not say what happens if this 1420 is not signed aka because it is contract law.

        you can participate at 3rd party providers for profit and not have to sign anything dwp on rules and regs.

        it is not mandatory unless you sign the 1420, you can refuse and then the provider fails to participate because they wont get any money.

        oh dear pmsl 😉


        March 14, 2019 at 10:48 pm

      • Thing is the ESF get-out will vanish once we have left the EU and the Work & Health Programme and other “back to work” schemes are funded only from the coffers of the UK government. What then? That is the question.

        Bare Grills

        March 15, 2019 at 12:00 pm

      • thats only 1 part of it as under the gdpr they will still need this to be signed to process ur personnel data and you can refuse but still participate.


        March 15, 2019 at 1:52 pm

      • Once we’re out of the EU the recent GDPR becomes eligible for “reform” at the discretion of the national government. This probably won’t happen immediately but is, believe you me, a definite possibility.

        Bare Grills

        March 15, 2019 at 8:03 pm

      • hopefully buy then these company’s will have all gone bust 😉 the gdpr put the nail in the coffin of universal job match. 😉


        March 15, 2019 at 9:38 pm

      • It would be very hard to change the gdpr in the UK after accepting it because to do so would affect everybody using the internet including foreign visitors and businesses from Europe who want to use the internet while in the country. My bet is that the UK government won’t mess with this for the foreseeable future and would be hard pressed to get support for such a move if it ever tried it.

        Robert S.

        March 16, 2019 at 10:38 am

  7. I been told after a year on the work and health programme I was there voluntary and my job centre advisor is looking at other options for me.


    March 15, 2019 at 6:33 pm

    • imo it will be the same old shite provided buy a different brand shovel lol


      March 15, 2019 at 6:50 pm

    • The Work & Health Programme lasts for 15 months, initially, but can be extended for up to two years I believe.


      March 15, 2019 at 7:59 pm

  8. imo it will be the same old shite provided buy a different brand shovel lol


    March 15, 2019 at 6:51 pm

  9. At the end of the day, if you are selected by computer to attend the Work & Health Programme, unless you volunteered, this is mandatory. Just like the old Work Programme, if you don’t attend, a compliance doubt will be raised, and you will get a sanction.

    Ken Varley

    March 16, 2019 at 2:59 pm

    • i went to my induction meeting on the work programme and refused to sign there paperwork and did not hear anything for 1 half years and learn direct took over and then tried to sanction me over and over again they never got 1 to stick as never had a contract with the provider.

      i went to my exit review and the computer screen was blank so the jcp never had a clue what to do with me when i was sent to the hit squad advisers after the wp.

      so nothing the jcp send you to is mandatory it never was the providers need your consent via wet sig on there paper work.

      if they dont get this out the door you will go.

      dwp own rules state you dont have to sign provider paperwork but you still have to participate.

      it is why dwp says we may sanction you if you dont have a good reason.

      they have tried it now 28 times with me and not 1 sanction has been upheld bar the 1 i let get past the dm and went to tribunal and the dwp lost in 9 mins and the adviser was sacked for there effort as broke there own rules and regs pmsl.


      March 16, 2019 at 3:35 pm

      • Yeah ted, providers have some cheek, even demanding proof of ID, address and DATE OF BIRTH for crying out loud? What gives these the bastards the right to demand these things? Who do they think they are. FUCK ‘EM.

        Benefit Bullshiiter

        March 16, 2019 at 4:05 pm

      • Yeah ted, providers have some cheek, even demanding proof of ID, address and DATE OF BIRTH for crying out loud? What gives these the bastards the right to demand these things? Who do they think they are. FUCK ‘EM!

        Benefit Bullshiiter

        March 16, 2019 at 4:06 pm

      • But what about Violet? The roach made her agree to sign the provider’s contract as a term of her cc. What’s going on with her, I wonder.


        March 16, 2019 at 7:47 pm

      • Roaches also issue ‘job seekers directions’ for claimants to register for non-mandatory courses. You can’t really blame claimants for caving in though. It is the individual claimant (and their dependents if any) sole income and in the case of universal credit roof over their head that is at stake. It is all very well for ‘armchair claimants’, who may never have set inside a jobcentre to pontificate about ‘contract law’, ‘data protection regulations’ and condemn claimants when they ‘cave in’. If you have other resources to fall back on or family/friends to provide for you while you under a sanction and waiting for a Tribunal then fair enough, but most claimants don’t have this luxury. Where is the Jobseeker’s Fighting Fund? Who is going to support you while you challenge the DWP?


        March 16, 2019 at 8:11 pm

      • violet never had a choice as if she did not accept her new cc with must sign all provider paperwork after 7 days they just closed down the claim on uc if you dont click accept as no other option.

        imo they fully well know that ppl dont have to sign providers contracts and used the cc on uc journal to get there own way.

        problem is if it did get to tribunal stage the dwp would loose but as the claim would be closed down and a tribunal could take a year or more she would not be able to claim anything in the mean time as the new cc said the same thing.

        these jcp offices all do there own thing regarding there own rules and regs so if they are not challenged they will just carry on doing the same thing to everyone.


        March 16, 2019 at 8:29 pm

      • jill

        a jsd only covers the day date and time you have to attend a providers office ect for induction as had plenty of them in the past even to attend cv help in the jcp office where i sign on.

        and again i done my part buy turning up on time and date stated and was then asked for my ujm log in details to doctor my cv and bypass the dpa and point blank refused.

        then the sanction threats started and pointed out i done what was asked of me to the letter on the jsd and any sanction doubt will be challenged.

        they then said fine sign this and go, so they could get paid for doing nothing and again point blank refused as dont have to sign 3rd party contracts even if you are sat in the jcp office you do not work for them.

        and yes a sanction doubt was raised and dropped and i have never been sent to another since pmsl 😉


        March 16, 2019 at 8:40 pm

  10. Andrew Coates

    March 16, 2019 at 3:33 pm

  11. Top tip: The trick to avoid any hassle with the Jobcentre is to be in the ‘Special Customer Group’. Being in the SCG is a free pass. You will never have your money stopped, interrupted for any reason or be subject to a sanction; you will never be sent on any schemes; you don’t even need to hand in a job-search or even bother to look for work for that matter – a veritable soft-touch, kid-gloves ‘regime’. Not all Jobcentre customers are treated the same. Just spend some time in one and watch how the procession of customers are treated; work coaches are Jekyll and Hyde creatures. The Special Group customers get away with murder, the not so favoured are thrown under the bus.

    Jobcentre Insider

    March 17, 2019 at 8:38 am

  12. PS It is what we call ‘customer segmentation’.

    Jobcentre Insider

    March 17, 2019 at 8:40 am

  13. PPS or as we joking call it different regimes for different folks 😉

    Jobcentre Insider

    March 17, 2019 at 8:41 am

  14. Was doug not banned for being a US alt-far-right racist?


    March 17, 2019 at 9:00 am

  15. Foodbanks: Visit to Glasgow shows MP the ‘horrors of destitution’

    This has been evident in areas where Universal Credit has been rolled out where we see an increase in debt, low income and arrears as recipients, many of whom are paying back advance payments resulting in a vicious circle where recipients can’t escape the paying off of debt except by going without.

    “Universal Credit is not working, and this botched rollout, which is causing so much misery and hunger in our communities, must stop now.



    March 17, 2019 at 9:50 am

  16. The work and health programme have never asked me to show proof of id, address etc.

    I want to see proof of their id


    March 21, 2019 at 5:24 pm

  17. Work and health programme at said provider have failed me. I am further away from employment than when I was not on a programme.


    March 28, 2019 at 3:54 pm

    • but they have made there profit out of you and that is all they care about.


      March 28, 2019 at 4:49 pm

      • And to keep the universe in equilibrium some poor sod will have to do real, hard work to make up for the money that these provider bastards have received for doing sod all.


        March 28, 2019 at 4:56 pm

      • Yep. As far as the provider is concerned the job’s a good ‘un 😉

        Bob the Builder

        March 28, 2019 at 4:58 pm

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