Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

DWP Tweets Boosting Universal Credit, “playing People like Fools.”

with 51 comments

Frankie may have faults but he sums it up.

For some very fathomable reasons Twitter, Facebook, and all the rest, are the favourite playgrounds of charlatans, cranks, nutters, and….the DWP.

This Blog is no great fan of Frank Field.

Or indeed close.

Few are, outside of his pet tarantula and his hair shirt.

But he is still there, ferreting away at the Tory Mess that is Universal Credit.

The Mirror reports today,

DWP blasted over ‘misleading’ Universal Credit advert ‘that is playing people for fools’

The Tory government has been accused of “playing people for fools” with a “misleading” advert about Universal Credit .

The image on Twitter last week boasted the six-in-one benefit “mirrors the world of work” because it is paid monthly and “paid to you like wages”.

But Frank Field, chairman of the Commons Work and Pensions Committee, claimed these statements were misleading.

That is because many low-paid workers are given their wages weekly, not monthly, Mr Field said.

UC is also paid to one representative of the household – not each person. Activists have warned this policy worsens domestic abuse.

Mr Field has now written to complain about the letter to UC programme director Neil Couling in the Department for Work and Pensions.

His letter demands to know “how misleading advertising such as this is compatible with, and supportive of, the Department’s commitment to transparent and open communication with claimants and stakeholders over Universal Credit.”

Mr Field claimed: “These so-called “facts” about Universal Credit are nothing of the kind.

We are waiting for the DWP to repeat this one in a campaign to publicise the successes of Universal Credit.:

DWP admits inventing quotes from fake ‘benefits claimants’ for sanctions leaflet


Written by Andrew Coates

October 22, 2018 at 3:11 pm

51 Responses

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  1. Seems like the only thing I can put on my CV is suicide. The DWP mark people down as suicidal which makes them unemployable. Since I am not suicidal & the DWP have me down as suicidal the DWP are breaking the Data Protection Act as well as a Disability Hate Crime. The way UC treats the disabled is criminal. Shame the UC IT system is owned by ATOS.

    Stepping Razor Sound Plate System

    October 22, 2018 at 3:41 pm

  2. Reblogged this on sdbast.


    October 22, 2018 at 4:17 pm

    • Most universal credit claimants are NOT paid monthly.

      “Lloyds Banking Group, in a piece of research for think tank the Resolution Foundation, looked at seven million of its bank accounts and found that of those belonging to new universal credit claimants, 58% had been paid weekly or fortnightly in their last job, in 2016-17.”


      Universal credit with its inappropriate post-dated payment arrangements, multiple entitlements from different people paid to one member of each household and draconian sanctions regime is NOTHING like the “world of work”. No employer could treat any employee as badly as UC claimants can be treated by the DWP under any circumstances.


      October 22, 2018 at 5:57 pm

  3. Has Frank Field got religion or something ? Why all this sudden concern about Universal Credit ? He’s been checking over the details for years as it was rolled-out. Seen all the paperwork, including all the parts the public couldn’t see. And now, years later he’s suddenly got concerns about it ?


    October 22, 2018 at 5:48 pm

    • Field has been criticising universal credit for years. The thing that has changed recently is that the media has turned against universal credit which is why there is suddenly so much talk and bad publicity about it now.

      Check out what Field has said about UC via the the blog on his personal website:



      October 22, 2018 at 6:20 pm

      • Frank Field is good at hand-wringing and looking pious. Less good at taking action against Universal Credit. If he had done more years ago, as Andy says, things wouldn’t be in the state they are now. It’s no good having a little conscience blog running on the side full of regrets. Better to take action.


        October 23, 2018 at 11:48 am

      • Field is only an MP (these days without a party) and chairman of the Work & Pensions Committee (which is an advisory role and carries no political power). He can only recommend things to the government of the day (who are the only ones that can do anything about universal credit) and vote on legislation tabled by the government just like every other MP. He himself has absolutely no political power to do anything at all; only the government of the day can do that.


        October 23, 2018 at 1:18 pm

  4. Is that not fraud. DWP admits inventing quotes from fake ‘benefits claimants’ for sanctions leaflet

    Ant Lea

    October 22, 2018 at 6:40 pm

  5. This new report shows that Universal Credit’s problems are deeper than just money

    The flagship reform is a toxic combination of social engineering and austerity.



    October 22, 2018 at 8:47 pm

  6. Is this the same Maria Miller who when she was Minister for the Disabled was known as Killer Miller? The same Killer Miller who went on a killing spree of the disabled. But what is a few dead bodies when there are other non-issues to get your tweed knickers in a twist about. Maria Miller is back on the warpath – this time over the completely made up issue of ‘street harassment of women and girls’. When was the last time anyone say a bloke on a building site wolf-whistling? Seriously? This is the stuff of 1970s sit-coms. More jobs for the girls*. More ‘committees’, strategies, and bullshit laws in the offing. It is shocking that public money is being wasted on this crap.

    Street harassment ‘relentless’ for women and girls

    Women and girls across the UK face “relentless” harassment on the street and not enough is being done to stop it, MPs say


    *Trannies need not apply


    October 23, 2018 at 7:20 am

    • What about them Tories (Ms Millar’s party) amongst a raft of “vile and dehumanising” remarks telling Theresa May to “bring her own noose to the party conference”. Or is this only for the poor, working-class like and Tories can do what they please?


      October 23, 2018 at 3:00 pm

  7. Reblogged this on Britain Isn't Eating!.


    October 23, 2018 at 8:19 am

  8. The goverment assumes we’re all fools regarding many truths


    October 23, 2018 at 10:53 am

  9. Esther is lying when she claims that universal credit is getting 1000 per day into work:


    There is no clear evidence on how many people Universal Credit has got into work.


    October 24, 2018 at 7:34 am

  10. Everybody now is against universal credit. Here’s an opinion from a TORY peer and chair of a poverty commission :



    October 24, 2018 at 7:36 am

    • Universal Credit is not working for the very people it is meant to help, a group of mothers will tell MPs.

      They will travel to Westminster on Wednesday to urge changes to the system.

      Joanna Young’s a trustee with the Morecambe Bay Foodbank, which has seen an upturn in referrals since the new welfare system was introduced.

      She told us why: “The reason that Universal Credit has had such an impact on Foodbank use is because there is a six week wait from the point at which you apply for Universal Credit until tyou money arrives.

      “People are being left for six – and sometimes even longer – weeks.”

      Joanna says mums and dads are particularly struggling: “We have instances of people with no income and they get into debt because they can’t pay their rent. And we’re finding that people are losing their homes as well.

      “It’s a very, very stressful and very difficult situation for many families because they don’t have savings to fall back on.”

      She added it’s especially tough when relatives aren’t around either: “If you haven’t got a mum who can help you, or a brother or sister you can go and stay with, then there’s no help and there’s no support. And that’s when they come to us.”

      Meanwhile, Save the Children will ask the Government to urgently allow parents on Universal Credit to receive support for childcare costs upfront, and to raise the support from a maximum of 85% to 100% of eligible costs.

      The charity says this is needed so that low-earning parents can have all of their childcare bills covered when they return to work.


      Andrew Coates

      October 24, 2018 at 10:02 am

  11. All the people on JSA soon to be UC are an employment figure, they are not out of work but in work looking for work on UC. Universal Credit a is a job, which means there are no unemployed. It is hard to understand such contradictions other than a contradiction. Universal Credit is designed to fail at all levels. Failure bides time to pillage the country in money laundering just like in Disability Confident.

    Stepping Razor Sound Plate System

    October 24, 2018 at 11:37 am

  12. CEO of Charity “Humanity Torbay” Breaks Gagging Order On The Effects of Universal Credit

    Published on 24 Oct 2018

    Stepping Razor Sound Plate System

    October 24, 2018 at 12:02 pm

  13. The Tories have a gagging order breaking the Data Protection Act as well as Disabled Human Rights. The Tories have a gagging order in Universal Credit in State Sponsored Murders.

    Stepping Razor Sound Plate System

    October 24, 2018 at 12:05 pm

  14. Andrew Coates

    October 24, 2018 at 3:14 pm

  15. Local joke shop seems to be staggering the roll-out of uc. It is going to take years to complete. You get the letter saying that your benefits are stopping and you have a month to claim uc. What do you do? Deal with it 😦 We need a hashtag – #MeToo(now on uc)

    uc is pants

    October 24, 2018 at 5:14 pm

  16. “Privacy is a fundamental right*”

    – Tim Cook (Apple CEO)

    *see terms and conditions, national restrictions may apply

    Tim Cook

    October 24, 2018 at 10:56 pm

  17. The daftest thing the EU has come up with has to be that absurd “cookie notice”. It interferes with web pages opening. It is especially problematic on older, clunkier computers like the Jobcentre uses. As always it targets the poor. And how stupid is it. Wow. websites uses something called “cookies”. Really?! When we are being tracked by ISPs, GCHQ, Facebook and Google who really gives a rat’s arse about cookies.
    What fuckwit EU Eurocrat thought this was a good idea? Don’t they knew that anything, like notices that have to be “dismissed”, capchas, any sort of ‘roadblock, that interferes with the web user XPerience pisses people off. And you wonder why we are heading for Brexit.

    Bent Bananas

    October 25, 2018 at 8:24 am

    • Cookies dont target the poor, stop being ridiculous.
      They target anyone online and if your not interested in reading and interacting with that policy you have the choice to either click x to continue (that agrees to everything) or come away from the site before turning a single page and or entering any typed data.
      Data is like i said ages ago currency these websites use whether its personal or not.
      Treat being online as going shopping in your high street and your use/data as the money you intend to spend.


      October 25, 2018 at 9:39 am

    • Look up “tracking cookies” on google/bing. It’s up to you whether you want to accept these of not.


      October 25, 2018 at 12:30 pm

    • But cookies DO target the poor, doug, It is all we can afford to eat. We have been ‘living’ if that is the right word on ‘value’ ginger nuts (25p for a large packet) for too long too remember. We know it’s bad for our health – the whole family parents + (2 kids) are all morbidly obese and diabetic. We might ‘treat’ the kids to a bag of apples at Christmas and a satsuma too if they are lucky, but that’s their lot.

      The Skints

      October 26, 2018 at 11:48 am

  18. Andrew Coates

    October 25, 2018 at 11:20 am

    • “I have no words” – well, buy a dictionary 😀


      October 26, 2018 at 12:09 pm

  19. Council leader pledges ‘no evictions’ policy over Universal Credit fallout

    More than 5,000 people in Camden believed to be at risk of being worse when new system kicks in

    Camden New Journal – 18th Oct 2018

    LABOUR council chiefs will order a “no evictions” policy towards people who fall into financial trouble under a major shake-up of benefits.

    Party members are understood to have quiz­zed council leader Georgia Gould on her stance on the introduction of universal credit at a private meeting in Kilburn last night (Wednesday). The government has been warned in recent days that it could face a poll-tax style rebellion as the roll-out of the new system continues.

    It has been estimated that 5,000 low-income families could be worse off when six existing benefits are switched to one single lump sum paid to claimants. Camden has been disaster planning for weeks after benefit claimants in areas where the system has already been introduced fell into calamitous debt and were left teetering on the brink of eviction.

    Read More:

    Stepping Razor Sound Plate System

    October 25, 2018 at 3:49 pm

  20. The Tories are flogging a dead horse with Universal Credit or should I say Flogging 120,000 DWP deaths with another 80,000 over the next few years. The dead horse seems to be IDS’s baby & the Tories flag ship on welfare reform. Pre meditated state sponsored murders for political gain. Gagging orders are the Tories only defence & that don’t work & end up with gagging orders themselves. Tory debt means death. How the Tories want to see that as some sort of death threat on Universal Credit it up to them. There has been more DWP deaths in the past 8 years than all the war zones across the world put together. The Tories are guilty of Disability Hate Crimes made possible by breaking the Data Protection Act, because there is no disability hate crime law & the Tories no it. Like no jobs in Disability Confident. The Tory crimes keep on coming which will be still a crime after they have lost power. Human Rights Breaches Tories get working for your survival.

    Stepping Razor Sound Plate System

    October 25, 2018 at 4:00 pm

  21. I have done £800,000 DWP disability fraud, so is it not time to sort me out in DWP fraud. Since I am not disabled on Tory paperwork, which is breaking the Data Protection Act with false information as well as Universal Credit suicide. Make an example of me the show the public that the Tories are not to be messed with. Anyway I have cured my cancer myself so the Tories are to be believed.

    Stepping Razor Sound Plate System

    October 25, 2018 at 4:05 pm

  22. DWP can I have all the info you have on me. If not you are breaking more laws in the Data Protection Act & even if you do the DWP are breaking the Data Protection act with false information on me. Just commit suicide Tories, it is what you are good at.

    Stepping Razor Sound Plate System

    October 25, 2018 at 4:08 pm

  23. The Currant Bun is now posing as the Claimants’ best friend,

    PORTAL PROBLEMS Universal Credit’s online system ‘requires huge amounts of mobile data and doesn’t alert claimants’

    The new online portal requires huge amounts of mobile data to use and doesn’t alert claimants when they have messages, Dalia Ben-Galim, Director of Policy at Gingerbread told MPs yesterday.

    Claimants are told to write on their online journal when they have a problem, to show they are actively job seeking, or to give evidence to the DWP, but aren’t alerted when they get a reply. It was claimed earlier this year that staff were not notified when claimants message them either.

    No one is going to check every day in case there’s a message asking them something,” Ms Ben-Galim told MPs on the Work and Pensions committee.

    “Not all the information is accessible and viewable.

    “It requires quite big amounts of data to access all of the documents, and not everyone has wi-fi at home.

    “The system of journals is potentially great, but it’s still got teething problems.”

    She said it was too early to say whether the online portal system, which has been running for months, would have problems permanently or not.

    The DWP say they have invested £500 million into developing IT systems for Universal Credit, and that 83% of people are satisfied with the system.


    Andrew Coates

    October 25, 2018 at 4:18 pm

    • But,

      “A damning report from the National Audit Office earlier this year said that claimants had “difficulties making and managing a claim online, because of a lack of digital access and skills”, which has prompted some changes to be made.

      It said: “The Department’s survey of Universal Credit claimants found that only 54% of claimants reported that they could make a claim online without help; those with health conditions were significantly more likely to report difficulties than those without a condition…. Twenty-five percent were not able to submit their claim online at all.”

      Department figures said that 60 per cent of claimants were unable to verify their ID online – meaning they had to go into the job centre to do it in person.

      And one user which gave recent written evidence to the Work and Pensions Committee added: “The sixteen digit password in addition to security questions is a little excessive.”

      That was backed up by research from Citizens Advice which said that a third of people struggled to provide the evidence needed to complete their claim, and 48 per cent found it difficult to provide evidence of their health conditions.

      From next year Citizen’s Advice will take on the responsibility for delivering a strengthened Universal Credit support service.

      Gillian Guy, Chief Executive of Citizens Advice, said: “Last year the government showed it was listening by taking important steps to improve Universal Credit.

      “Those measures are starting to have an impact, but more needs to be done. Top of the government’s list should be simplifying the process and making sure adequate support is in place so that claims can be completed as quickly as possible.”


      Andrew Coates

      October 25, 2018 at 4:20 pm

    • “… 83% of people are satisfied with the system…”

      Where did they get that figure from? I’ve never been asked for my opinion and have never met anybody else who has been canvassed. Have 17% of UC claimants complained and the DWP assumed that the people who haven’t complained are satisfied with the system or what? Sounds very dodgy to me based on my experience and experience of everybody I’ve spoken to about UC.


      October 25, 2018 at 6:35 pm

      • I think they mean ….. 83% of Tory politicians are satisfied with the system ….

        Stepping Razor Sound Plate System

        October 25, 2018 at 6:54 pm

      • Tory MPs will be changing their minds about UC over the next few years….


        October 26, 2018 at 7:21 am

    • When I get a message on my online account they send me a text message letting me know.


      October 26, 2018 at 11:38 am

      • And so they jolly well should. But to receive them you have to give the bastards a phone number.


        October 26, 2018 at 12:06 pm

    • Maybe the Currant Bun has undergone a Road to Damascus-style conversion 😉


      October 26, 2018 at 11:33 pm

  24. Ministers ‘failing to uphold a UN disability convention they do not understand’

    DNS – 25th Oct 2018

    Government ministers are failing to uphold the rights of disabled people, ignoring the need to engage with disabled people’s organisations, and do not understand the UN’s disability convention, according to a new report.

    The highly-critical report has been compiled by disabled people’s organisations (DPOs) across the UK and submitted to the UN’s committee on the rights of persons with disabilities.

    It analyses how the UK and devolved governments have responded to key parts of last year’s highly-critical report by the committee on the UK’s progress in implementing the UN Convention on the Rights of Persons with Disabilities (UNCRPD).

    The new report includes some criticism of the devolved governments of Scotland and Wales – and raises concerns about the impact of the continuing political impasse over the Northern Ireland Executive – but most of its concerns are directed at the UK government in Westminster.

    Read More:

    Stepping Razor Sound Plate System

    October 25, 2018 at 4:59 pm

  25. Suicide prevention minister could be ‘legally compromised’ over silence on ESA risk

    DNS – 25th Oct 2018

    Disabled activists say the new “minister for suicide prevention” could leave herself “legally compromised” by her continuing failure to promise to warn local agencies that claimants of out-of-work disability benefits face a higher risk of taking their own lives.

    Jackie Doyle-Price (pictured) refused again this week to pledge to take the simple step of highlighting that claimants of employment and support allowance (ESA) are a high-risk group, in the government’s suicide prevention strategy for England.

    Disability News Service (DNS) revealed last December how NHS Digital’s Adult Psychiatric Morbidity Survey showed more than 43 per cent of ESA claimants had said (when asked in 2014) that they had attempted suicide at some point in their lives, compared with less than seven per cent of adults who were not claiming ESA.

    Read More:

    Stepping Razor Sound Plate System

    October 25, 2018 at 5:02 pm

  26. Autistic woman ‘left sick and broken’ by two-year universal credit delay

    DNS – 25th Oct 2018

    An autistic woman says she has been left without vital financial support – and life-saving medication – for nearly two years because she cannot cope with the face-to-face interview she must undergo to complete her universal credit claim.

    Claire*, who lives in the Manchester area, does not have enough money to pay for the medicine she needs because the Department for Work and Pensions (DWP) is refusing to complete her claim, 22 months after she applied for universal credit.

    Because of her complex health conditions, including the severe anxiety she experiences following a serious physical assault, she cannot cope with a face-to-face assessment.

    For that reason, Disability News Service (DNS) has been unable to speak to her about her case and confirm every detail, but it has seen paperwork from a DWP civil servant responding to a complaint about the failure to complete her claim.

    Read More:

    Stepping Razor Sound Plate System

    October 25, 2018 at 5:04 pm

    • Once you go from PIP or ESA on to UC you have no medical conditions or disability. Universal Credit discriminates against the disabled with the DWP refuse any disabled people onto UC.

      Stepping Razor Sound Plate System

      October 25, 2018 at 5:07 pm

  27. Reblogged this on michaelsnaith.


    October 25, 2018 at 9:58 pm

  28. Huge number of new stories about Universal Credit, every single one aggressively critical. May, McVey and Sharma are in deep sh1t although May look likely to get dumped by her party at some point in the foreseeable future. Many articles attack the DWP for having a tin ear in respect to the blatant faults and flaws of the disastrous UC project.




    This isn’t going to go away – EVER!


    October 26, 2018 at 7:45 am

    • Indeed, and I am just blogging on the latest!

      Andrew Coates

      October 26, 2018 at 9:42 am

  29. Although the government, in the main, obviously doesn’t give a sh1t about universal credit claimants they do care about keeping their jobs and if the suffering and poverty UC causes doesn’t encourage them to take action this will:


    Even the Daily Mail has started pitching in about the hopelessness of universal credit and all its works.


    October 26, 2018 at 9:30 am

  30. Esther McVey’s ‘Minister for Universal Credit’ (how convenient 😉 ) defends Universal Credit:


    Fast forward to 1:09:10


    October 26, 2018 at 9:30 am

    • We don’t have a ‘fast forward’ button on our laptop! How do we listen?

      Clueless About Computers

      October 26, 2018 at 11:37 pm

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