Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Universal Credit – Rubbish (Official). National Audit Office Report.

with 34 comments

Image result for universal credit unite community universal credit

This morning on the BBC Breakfast carried a report on this “The National Audit Office said the £1.9bn Universal Credit system could end up costing more to administer than the benefits system it is replacing.”

Key findings in the National Audit Office included:

  • Eight years after work began on UC, only 10% (815,000) of the expected eventual number of claimants are on the system
  • Some 20% of those paid late – usually the more needy and complicated cases – were waiting five months or more to be paid
  • Ministers would never know if their aim of putting 200,000 extra people in employment, or saving £2.1bn in fraud and error, would work
  • Government expectations that UC would deliver £8bn of net benefits annually depended on “unproven assumptions”
  • UC currently costs £699 per claim – four times as much as the government intends to spend when the systems are fully developed
  • So many changes had been made to job centres and working practices that there is no “alternative but to continue”

To discuss it they had a woman from the Citizens’ Advice Bureaux and some ponce from  the Centre for Social Justice (set up by… Iain Duncan Smith, yes really…).

The CAB spokesperson said a few home truths about what a mess UC has been for many people.

The Mr Ponceworth admitted a few spots on the Sun of Universal Credit but said it has proved its worth as a way of helping people back to work.

Since us Bloggers and our contributors have been going on about the mess from the origins of UC it would have been good to have somebody form our side on.

But the report is devastating enough.

Summary – Rolling out Universal Credit.

Key facts £1.9bn spend to date on Universal Credit, comprising £1.3bn on investment and £0.6bn on running costs £8.0bn

Department for Work & Pensions’ expectation of the annual net benefi tof Universal Credit, which remains unproven

Number of late payments of new claims in 2017,113,000.

Other elements:

  • One in five claimants do not receive their full payment on time.
  • Universal Credit is creating additional costs for local organisations that help administer Universal Credit and support claimants.
  • Some claimants have struggled to adjust to Universal Credit. We spoke to local and national bodies that, together, work with a significant minority of claimants. They showed us evidence that many of these people have suffered difficulties and hardship during the rollout of the full service. These have resulted from a combination of issues with the design of Universal Credit and its implementation. The Department has found it difficult to identify and track those who it deems vulnerable. It has not measured how many Universal Credit claimants are having difficulties because it does not have systematic means of gathering intelligence from delivery partners. The Department does not accept that Universal Credit has caused hardship among claimants, because it makes advances available, and it said that if claimants take up these opportunities hardship should not occur. However in its survey of full service claimants, published in June 2018, the Department found that four in ten claimants that were surveyed were experiencing financial difficulties.

This is a good newspaper report.

NAO says core claims about flagship welfare programme are based on unproven assumptions


The government’s ambitious change to the benefits system, universal credit, fails to deliver promised financial savings or employment benefits and leaves thousands of vulnerable claimants in hardship, according to the public spending watchdog.

The National Audit Office effectively demolishes ministerial claims for universal credit, concluding that the much-delayed flagship welfare programme may end up costing more than the benefit system it replaces, cannot prove it helps more claimants into work and is unlikely to ever deliver value for money.

The NAO report paints a damning picture of a system that despite more than £1bn in investment, eight years in development and a much hyped digital-only approach to transforming welfare, is still in many respects unwieldy, inefficient and reliant on basic, manual processes.

Amyas Morse, the head of the NAO, said: “We think the larger claims for universal credit, such as boosted employment, are unlikely to be demonstrable at any point in future. Nor for that matter will value for money.”

Opposition politicians and campaigners seized on the report to renew calls for universal credit to be delayed and its multiple design flaws fixed before the government continues its rollout to millions more claimants over the next four years.

Margaret Greenwood, the shadow secretary for work and pensions, said: “This report shows just how disastrously wrong the government has got the rollout of universal credit. It has shamelessly ignored warning after warning about the devastating impact its flagship welfare reform has had on people’s lives.

“The government is accelerating the rollout in the face of all of the evidence, using human beings as guinea pigs. It must fix the fundamental flaws in universal credit and make sure that vulnerable people are not pushed into poverty because of its policies.”

Our friends in the Mirror– who have covered the story with great verve for a long time –  noted this,

 …campaigners have used the report to call for reform of the benefit, which has already cost the state £1.9bn to date.

There are many, many, other news articles on the National Audit Office report….

This is another BBC report.

34 Responses

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  1. Reblogged this on BertieS.


    June 15, 2018 at 10:55 am

  2. DWP does not know how many claimants are having problems with the programme or have suffered hardship.”

    Really. they know very well.


    June 15, 2018 at 11:04 am

  3. Being told there were no unemployed with the constant high street administration/closures.This is not a good economic sign.

    The Bristol improving lives headline regarding Universal Credit.There appears to be a problem with issues of Judgment in the Conservative party.

    The secretary of state for work and pensions says it will help job seekers and businesses



    June 15, 2018 at 12:33 pm

    • Yet more nonsense because she’s paid for it.


      June 15, 2018 at 1:33 pm

  4. The Shocking, Heartbreaking Reality Of Being On Universal Credit

    This caller told the shocking reality of what it’s like to have to prove you’re not fit to work under the government’s Universal Credit scheme.



    June 15, 2018 at 12:39 pm

    • A ‘claimant commitment’ to see a Joke centre ‘work psychologist’?!

      Krusty the Clown

      June 15, 2018 at 2:34 pm

    • Jobcentres are genuinely scary places to visit. You never know what shit you are going to have to deal with when you walk through those doors.

      Freddy Krueger

      June 15, 2018 at 4:10 pm

  5. If there was ever a government who had been petitioned more about, warned more about, and criticised more about a project as the current one has been about Universal Credit I cannot think of one. And if there was ever a government who had been more complacent about a failing project, delusional about a failing project, and more adamant about continuing with a failing project causing widespread harm as the current one has been in regard to Universal Credit I am unaware of it.

    If more people get into work because of Universal Credit while, at the same time, more people end up having their lives convulsed and ruined by Universal Credit that is not a win but a disaster overall. The government crows about up a small good ignoring much greater evils; this is not principled or responsible behaviour.

    Universal Credit, as is, is much more harmful than good.

    At present only 10% of social security claimants are in receipt of UC and far too many experiencing hell on earth. Does anybody really believe that the other 90% on legacy benefits will have been successfully transferred to the flaky Universal Credit system and thriving on the new benefit in March 2022, less than four years hence?

    Did I hear a “yes” at the back?Sorry. My mistake. It’s a unanimous “no” then? That’s what I expected.


    June 15, 2018 at 1:45 pm

  6. Russia propose raising retirement age above life expectancy

    Prime Minister Dmitry Medvedev proposed increasing the pension age for men from 60 to 65 years old, and increasing the pension age for women from 55 to 63 years old.

    The draft legislation was discussed in the Russian cabinet on Thursday, with many pointing out on social media it would make retirement age higher than the average male life expectancy in Russia.

    According to data firm World Bank, only 57% of Russian males are expected to live past 65 – a figure which has not changed in the past 50 years. In contrast, women are expected to live to 75.



    June 15, 2018 at 2:51 pm

  7. Andrew Coates

    June 15, 2018 at 3:23 pm

  8. What are benefit ‘cheats’ treated so harshly by our courts? Why is sentencing so inconsistent?

    Benefits cheat ex-bus driver spared jail term over £17,000 in fake claims

    “A FORMER Clydebank bus driver who swindled the taxpayer out of almost £17,000 has been spared a prison sentence.

    Simon McGinley claimed £13,573.66 in housing benefit and £3,135.66 in council tax benefit to which he was not entitled between September 12, 2009 and November 9, 2014.

    The 60-year-old, of Crown Avenue, appeared at Dumbarton Sheriff Court for sentencing on Friday after pleading guilty at an earlier hearing to a single charge under the Social Security Administration Act of 1992………………………………..

    Sheriff Hendry told McGinley: “I hear and accept everything Mr Paul says on your behalf, in particular your age and previously impeccable record, which is now marred by this offence. This was a significant sum of money, lost to the taxpayer and gained by you, and the High Court has made it clear that for this level of benefit a prison sentence is entirely appropriate.

    “However, I am just persuaded that there is an alternative available.”

    McGinley was handed a community payback order which will see him supervised by social workers for the next 18 months, and was told to carry out 180 hours’ unpaid community work by June 2019.

    Sheriff Hendry added: “If you do not comply, the order will be revoked, and there is every probability I will have no option left but to send you to prison.”

    “This just shows everyone the inconsistency in sentencing, I don’t condone for a minute what this man done, however he now has a criminal record, unlike the womans story on my link. She is an ex MP, she stole 53,000 pounds, like this man she to had no prior offending, in her theft case , she escaped conviction and avoided jail for her 53,000 pound swindle . It’s unfair. Our Laws should be administered equally .

    And there are hundreds more theft cases by trusted elected MP,s and Councillors , it leaves a bad taste in your mouth when you see these injustices.

    “Former Labour MP Margaret Moran escapes jail and criminal conviction despite fiddling £53,000 of expenses from taxpayer

    The former Labour MP, Margaret Moran, has been given a two-year supervision and treatment order for fiddling her expenses in order to gain £53,000 she was not entitled to.

    Ms Moran, 57, who is currently suffering from depression, represented Luton for 13 years.

    She claimed nearly her entire annual allowance in one bogus expense entry and forged invoices for more than £20,000 for non-existent goods and services.

    Moran wasn’t in court because she was declared unfit to attend, due to mental health reasons.

    Her expense claims whilst in office included £2,700 for new carpets, £15,000 for a new boiler, £47 for printing and £22,500 to treat dry rot at her Southampton home.

    Moran, of Ivy Road, St Denys, Southampton, was found to have falsely claimed around £60,000 in parliamentary expenses between 2004 and 2008, of which she received £53,000…………

    Mrs Moran was not present at Southwark to hear Mr Justice Saunders make the ruling.

    He said: “There will inevitably be feelings among some that Mrs Moran has ‘got away with it’.

    “What the court has done and has to do is to act in accordance with the law of the land and on the basis of the evidence that it hears.”

    whogivesa damn

    June 16, 2018 at 10:51 am

  9. http://www.eveningtimes.co.uk/news/16293833.Benefits_cheat_ex-bus_driver_spared_jail_term_over___17_000_in_fake/

    “Here is a drug dealing Cop gets No Jail Time for dealing drugs, and a man is crucified for stealing 17 grand , what’s more serious ????


    whogivesa damn

    June 16, 2018 at 10:53 am

  10. Andrew Coates

    June 16, 2018 at 2:54 pm

    • All well and good, but Coachies are demanding your faj password. Claimants are being frog-marched to joke centre computers to log on to give Coachy access, being forced to print off logs…

      Comply of Die

      June 16, 2018 at 3:11 pm

      • just tell them no as there is nothing they can do about it, they cant demand anything unless it is a direction and they sure as hell wont do one of those to give them access as thats why ujm was scrapped.

        best option is just not to use it at all 😉


        June 16, 2018 at 3:26 pm

      • If you are going to be giving coachy your faj password, printing of the activity logs and stuff it amounts to the same thing as the DWP having access like innit?


        June 16, 2018 at 4:01 pm

      • what about data protection act tell wc you dont have too. if they say you do say its bat guano


        June 16, 2018 at 4:17 pm



        I am directing that you supply me with password which you use to access your Find a Job account.

        Time for completion of this direction: when you next attend


        A C***

        For MANAGER


        June 16, 2018 at 4:25 pm

      • DSC_0678_01

        dont think that they wont try it on if they think ur stupid mind,sam got a sanction for that one lol 😉


        June 16, 2018 at 5:43 pm

      • That can’t be right. Somebody is having you on because as far as password access to anything online is concerned the new General Data Protection Regulations explicitly forbid such access unless it is voluntary and consensual. Even Work Coaches must know this and if they were to try to push something like this on claimants they could be disciplined, dismissed or even imprisoned because they would be breaking the law.

        All this stuff about being asked to surrender passwords and whatnot sounds like an urban myth.

        I would forget about it if I were you.


        June 16, 2018 at 7:13 pm

      • There was a JSD posted that demanded the joke centre be given access to someone’s ujm account. The joke centre will try anything on. This we want your password nonsense appears to be being given verbally and written in those ‘work plan’ booklets.


        June 16, 2018 at 7:24 pm

      • DSC_0693_01


        June 16, 2018 at 7:31 pm

  11. Reblogged this on Britain Isn't Eating.


    June 16, 2018 at 2:54 pm

  12. Reblogged this on seachranaidhe1.


    June 16, 2018 at 5:57 pm

  13. No one knows for sure but Iain Duncan Smith is rumoured to be the ‘genius’ behind Universal Credit 😉

    Esther McV

    June 16, 2018 at 7:18 pm

  14. Don’t know why some people keep saying to print out FOIs and show them to roaches. They just ignore anything you try to show them. It is obviously ‘policy’. Neither do they listen to anything you have to say about rules and regulations. They just put their fingers in their ears. Again, must be ‘policy’.


    June 16, 2018 at 7:34 pm

    • i did show the wc a foi that stated i did not have to sign 3rd party contracts and was not interested and also the provider i was sent to and not interested other than getting there contract signed for funding.

      if you want a foi to hold any waight then do it in your name as that way if you do go to a tribunal the judge has to take note of it as it is the dwp own rules and regs at the end of the day.

      tho it does depend what ur coach is like if they want to push that sanction button i just wont let them get away with it.

      so now i got one of these 😉
      work coach got sacked 😉


      June 16, 2018 at 7:43 pm

  15. If the work coach sanctions you and won’t process your JSA payment you are left unable to pay bills. Winning a tribunal might get you your lost benefits back but you will still end up having to struggle on until the sanction is overturned. I had a doubt regarding my entitlement and was allowed to give my side of things in writing before a decision was made but that doesn’t apply in the case of a sanction or does it? Don’t you get sanctioned, lose money and then have to appeal?


    June 17, 2018 at 8:44 am

    • If coachy ‘raises a doubt’ your payments stop there and then.

      The Sanctioned Jobseeker

      June 17, 2018 at 9:45 am

    • i knew what they was going to do so covered the sanction with a budgeting loan and i did the MR over the phone as wanted to go to tribunal 😉


      June 17, 2018 at 1:22 pm

  16. Damian Green 15 June

    The Government supported today’s Bill on ‘up-skirting’. Disappointed that no progress today – the law needs to be reformed. But it will be.


    Damian Green

    June 17, 2018 at 9:41 am

    • Is this the same Damian Green who was caught wanking off to porn during DWP office hours?

      The Brass Monkeys

      June 17, 2018 at 9:47 am

  17. T – 12 hours until universal jobmatch goes off line 😀 Don’t forget to pop-in to say your final goodbyes 😀

    The Final Countdown

    June 17, 2018 at 10:06 am

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