Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

One in Ten Job Centres to Close as “Claimants go Digital”

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Image result for job centre closed

1 in 10 to Close…

Following our warning that the Glasgow Jobcentre closures looked like the start of a wider programme, this flickered on the telly this morning…

Jobcentres close as claimants go online

One in ten centres in England, Wales and Scotland will shut, union officials have said; the Department for Work and Pensions claimed the number of redundancies would be small

Jobcentres are due to close under reforms to deal with “under-used” buildings, putting thousands of staff jobs at risk as benefit claimants move online.

One in ten centres in England, Wales and Scotland will shut, union officials have said, in a move that Labour called “reckless at best and perverse at worst”.

The Department for Work and Pensions said that four out of five claims for jobseeker’s allowance and 99 per cent of applicants for universal credit now submitted claims online. The number of redundancies would be small, it added.

Since this is the Times I recommend instead reading instead the Mirror report (a paper that stands up for us lot)

“Reckless” plans to slash millions from the welfare department’s bill by shutting Jobcentres across the country have been revealed.

The Department for Work and Pensions today announced it wants to merge staff and facilities from 78 smaller Jobcentre Plus offices into larger ones.

It wants to move another 50 into council or other similar offices to create “one-stop shops”, and shut 27 back offices.

The DWP insisted the move – carried out to slash its bills by £180m a year – would employ “under-used” buildings more efficiently.

But the Public and Commercial Services (PCS) union, which represents DWP staff, warned jobless people will have to travel further to sign on – and claimed tho

The PCS union warned more than one in ten Jobcentres in England, Wales and Scotland was set to close.

PCS general secretary Mark Serwotka said: “Jobcentres provide a lifeline for unemployed people, and forcing them to travel further is not only unfair, it undermines support to get them back to work.

“We are opposed to these closures and will vigorously fight any attempt to force DWP workers out of their jobs.”

Shadow work and pensions secretary Debbie Abrahams branded the closures “reckless at best and perverse at worst”.

She added: “Only this government’s distorted austerity agenda could lead to such contradictory policies. Either the right hand doesn’t know what the left is doing, or they are both acting together to make working people’s lives harder.

“This Tory Government’s decision to close Jobcentres across the country shows they are not serious about helping people to find decent, secure and well-paid work.”

It comes after previous plans to shut half the Jobcentre sites in Glasgow prompted fury from the PCS and SNP MPs.

The spur for the closures is that, ” because a 20-year contract for most of the DWP’s 900 sites with property firm Telereal Trillium expires in March 2018.

The Macedonian News Factory has already issued its alternative facts: 

A DWP source claimed a figure of thousands of job losses was “completely wrong” but estimated around 750 jobs were at risk.

A DWP source said help was available for vulnerable or disabled people who face travelling further for face-to-face appointments.

Mr Hinds added: “Where we are proposing closing a site we will take all possible precautions to minimise disruption for claimants, and vulnerable people will receive home visits and postal claims.”

In a statement issued by the DWP press team he said: “We will always make sure that people have the support they need to get into and progress within work, that’s why we are recruiting 2,500 more work coaches to help those who need it most.

“The way the world works has changed rapidly in the last 20 years and the welfare state needs to keep pace. As more people access their benefits through the internet, many of our buildings are under-used. We are concentrating our resources on what we know best helps people into work.

“The changes we’ve announced today will help ensure that the way we deliver our services reflect the reality of today’s welfare system.”

The Mirror publishes;

….a full list of Jobcentres earmarked to be “divested” – it’s thought in most cases this will mean moving its services into another Jobcentre nearby. Others not on this list are earmarked for ‘co-location’ in council or other offices. This list also does not include previously-announced closures or back office sites that are set to shut. For the full list please click the link above to the government’s website.

It’s already happening not just in Glasgow but elsewhere in Scotland,

More Scottish Jobcentre closures announced by UK Government (STV)

The cuts come in addition to the 13 Jobcentres closures, eight of them in Glasgow alone, announced last month by the DWP.

Two other Jobcentres, Lanark and Wick, will move into existing Jobcentres under the plans.

 The UK Government say the closures across the UK will save taxpayers £180m each year over the next decade.

Planned closures

  • Inverness – DWP assessment centre
  • Aberdeen, Greyfriars House – DWP administration centre
  • Alexandria – Jobcentre
  • Broxburn – Jobcentre
  • Coatbridge – DWP administration centre
  • Edinburgh, St Andrew Street – Jobcentre
  • Glasgow Portcullis House – DWP administration centre
  • Inverness, Church Street – Jobcentre and DWP administration centre
  • Larkhall – Jobcentre
  • Paisley, Lonend – DWP administration centre.
  • Port Glasgow – Jobcentre
  • Benbecula, Jobcentre
  • Cumnock – DWP administration centre
  • Glasgow, Corunna House – DWP administration centre
  • Wick, Girnigoe – Jobcentre to move to Caithness House.
  • Lanark – Jobcentre to move to South Lanarkshire Council office, South Vennel

It is said that ” four out of five claims for Jobseeker’s Allowance and 99% of applicants for Universal Credit submit claims online.”


Written by Andrew Coates

January 27, 2017 at 10:55 am

94 Responses

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  1. Reblogged this on michaelsnaith.


    January 27, 2017 at 11:11 am

  2. More like one in ten jobcentres to stay OPEN if even that!

    Mission: Jobcentre Closedown

    January 27, 2017 at 11:13 am

  3. It is said that ” four out of five claims for Jobseeker’s Allowance and 99% of applicants for Universal Credit submit claims online.” – According to the Citizen Advice Bureau nine out of ten claimants in deprived areas don’t even know how to use a computer let alone make an online claim. Yet more bolloxs from the DWP!

    Mission: Jobcentre Closedown

    January 27, 2017 at 11:16 am

    • I suspected they had exaggerated , and, thanks to Mission, we now know how far they did!

      Andrew Coates

      January 27, 2017 at 12:03 pm

      • You really should stop regurgitating DWP Press Releases as if they are fact 😉


        January 27, 2017 at 12:31 pm

  4. The 99% of claims for Universal Credit being done online is fake. A very large number of UC claimants have to apply over the phone, with the person at the other end filling in the online form for them, making it look as if the application was done by the claimant online when in fact it wasn’t, and another huge number of applications for UC are done in Jobcentres, using Jobcentre equipment usually with assistance from one or more members of staff! Using digital application as a ruse to justify closing Jobcentres is absolutely 100% dishonest, factually and actually. What the heck is going on with the DWP? Have they realised that benefits really cannot be reduced any more, or frozen, in order to try to make savings and that the only way left to spend less is to sack civil servants and dispose of assets like property and real estate? Anybody would think that Universal Credit was a success rather than a disaster. It really is bonkers. Where, when and how will this tissue of lies and rising tide of madness end?

    It’s like having delusional, semi-sane Donald Trump as Secretary of State for Work and Pensions.

    Broken Toy

    January 27, 2017 at 11:19 am

    • The DWP have probably woken up to the fact that it costs tens times more to run Jobcentre Plus than in pays out in benefits. The realbeneficiaries from benefits aren’t benefit claimants. The DWP desperately needs a cull of these in-house spongers.

      Jobcentres Closing Down Sale

      January 27, 2017 at 12:37 pm

    • The DWP should just out out all the crap and pay benefits as efficiently as say pensions – it would save the taxpayer a fortune! You don’t see big Pension Plus centres blotting our high streets. The DWP needs to move of out the Middle Ages and into the 21st century!

      Buck Rodgers in the 21st Century

      January 27, 2017 at 12:42 pm

      • I believe it was gaia way way back that said it was the process of taking tax/NIC revenue and administering it back out that was the lion share expenditure of taxpayer money which is if you research it very correct.

        Its all good and well suggesting changing with the times but it does little good when technology does not constantly recheck itself and nor does it help when humans keep adding condition after condition to the process. No matter how good a programmer a person is, they cant cover every base meaning technology is as inherently prone to failure even more than humans if you understand electricity and electronics.

        Now what some see as an advancement is just another persons thought on how they intend to do less and take no real responsibility for the errors and will actually defend such until proven as an error, concentrix being point in fact as just one example, overturned work capability assessments another.

        If you have not noticed technical failure is a very common word (excuse) these days on all manner of systems for all sorts of reasons.

        I agree we have to move with the times but as teachers once said, “don’t run,walk”. Good advice of old we don’t seem to be taking these days like sticks and stones.


        January 27, 2017 at 5:40 pm

      • Do pensioners have to attend a dull, depressing battle-ship grey building to collect their pension at least once a fortnight? Is this how it works? Why not pull resources and pay ‘out-of-work’ benefits such as JSA using the same systems that payout pensions? Benefit payments straight to your bank account without the expensive taxpayer draining Jobcentre Plus man-in-the-middle infrastructure. Most ‘benefit money’ goes on the inflated salaries and gold-plated pensions of jobcentre staff. You could raze the jobcentres to the ground for a start: gone would be the desolate buildings together with their bone-idle, useless staff.

        As for pulling money in and paying it back out, the money that is pulled in is not all payed out to the same people; it is redistributed, predominately from single people (couples without children) to families (single parents) in the form of child tax credit. The government has to ensure that is has a tax base for the future, the children of today are the taxpayers of the future, more tax equals more money for government coffers, the childless are in effect ‘punished’ through the tax system for not ‘playing ball’ with the government’s tax revenue generating agenda.

        Buck Rodgers in the 25st Century

        January 27, 2017 at 6:05 pm

      • Im talking or should i say gaia was talking about ALL PUBLIC EXPENDITURE Buck Rodgers in the 25st Century, not just benefits for the unemployed or in work benefits.

        As for your tax chat the birth rate is on the decline and most kids don’t pay any tax/NIC. There are also more people in work receiving more benefit support than they are paying tax/NIC and is increasing year on year. Add the cost of a live longer society and you can easily see the trouble ahead being unsustainable.
        Cant afford to support more kids financially, cant support more pensioners financially and everyone inbetween choked financially or should i say will be.

        Yes the youth is the future revenue for pensions, thats true but as i said with a decline in births that is fast becoming nolonger going to happen nor enough. With wages not rising like companies/investor profits will see a massive struggle for most. You didn’t get what was seen in the great depression dew to bailouts and QE, and international loans. Your seeing a protracted version that you can liken to a rising tide that has been craftily engineered by governments and the elite. We dont want WW3 which WW2 definitely added the climb out of the great depression so what you are witnessing is like i said a stretching of the depression itself in the hope all works out which it wont as the powerful are greedy and still doing the same crap they did to cause 2008.


        January 27, 2017 at 6:28 pm

      • What did I tell you, doug? Don’t go cutting and pasting big words you don’t know the meaning of from other posts! “Protracted”, for goodness sake, doug! Do you really expect to be taken seriously!? As if throwing in a big word you don’t know the meaning of is equivalent to a grammar school education!

        Don’t worry, doug, I am not going to “lambast” you for your ham-fisted attempt at looking educated since you don’t know the meaning of the word even though you copy and pasted the very word into one of your own posts. As I told you before copying and pasting big words you don’t know the meaning of from other posts in failed attempts to make yourself look learned is neither big nor clever. It only serves to make you look more spelling and grammatically challenged than you already are! I will be paying close attention to your future posts, doug, so be warned!

        Doug's Spelling and Grammer Tutor

        January 29, 2017 at 11:19 am

      • What did I tell you, doug? Don’t go cutting and pasting big words you don’t know the meaning of from other posts! “Protracted”, for goodness sake, doug! Do you really expect to be taken seriously!? As if throwing in a big word you don’t know the meaning of is equivalent to a grammar school education!

        Don’t worry, doug, I am not going to “lambast” you for your ham-fisted attempt at looking educated since you don’t know the meaning of the word even though you copy and pasted the very word into one of your own posts. As I told you before copying and pasting big words you don’t know the meaning of from other posts in failed attempts to make yourself look learned is neither big nor clever. It only serves to make you look more spelling and grammatically challenged than you already are! I will be paying close attention to your future posts, doug, so be warned!

        Not so quick, now, doug… slip of the keyboard!

        Doug's Spelling and Grammar Tutor

        January 29, 2017 at 11:20 am

  5. This is strange. In my region, East Anglia, the DWP are actively recruiting more work coaches.

    Cambridge, Eastern, CB4 3BQ : Ely, Eastern, CB7 4LU : Newmarket, Eastern, CB8 0WJ : Haverhill, Eastern, CB9 8AH : Sudbury, Eastern, CO10 2EG : Ipswich, Eastern, IP1 1TF : Felixstowe, Eastern, IP11 7AZ : Woodbridge, Eastern, IP12 1AJ : Stowmarket, Eastern, IP14 1AN : Leiston, Eastern, IP16 4US : Diss, Eastern, IP22 4AX : Thetford, Eastern, IP24 2DT : Mildenhall, Eastern, IP28 7EY : Dereham, Eastern, NR19 1EE : Norwich, Eastern, NR2 1BZ : Fakenham, Eastern, NR21 9DY : Cromer, Eastern, NR27 9EN : North Walsham, Eastern, NR28 9JX : Great Yarmouth, Eastern, NR30 1EJ : Lowestoft, Eastern, NR32 1RW : Peterborough, Eastern, PE1 1QZ : Wisbech, Eastern, PE13 1AN : Huntingdon, Eastern, PE29 3PB : King’s Lynn, Eastern, PE30 1LR

    What’s going on?

    jj joop

    January 27, 2017 at 12:02 pm

    • But are they recruiting JJ, adverting for another purpose.

      news seeker

      January 27, 2017 at 12:19 pm

    • If you apply for these vacancies it is a virtual certainty that you will reach sift to get through to the ‘interview’. Of course there isn’t any actual jobs at the end of it – just a job creation scheme for ‘interviewers’. And you can also ‘reschedule’ your interview for like… forever… lol Just because you see a ‘vacancies’ advertised… 😉

      Fake Jobs Alert

      January 27, 2017 at 12:25 pm

    • Your find there mostly if not all online positions which will be mentioned in the paperwork you have to read before applying.
      You should read the paperwork as it does make for some very interesting reading like the competency framework one for instance.


      January 27, 2017 at 5:51 pm


    You have online,braille, large print or audio CD.

    Generally and they did this for UJM, they have deliberately removed the options to do it over the phone as say for example it would be pretty rare a person became blind literally one day and made a claim the next.

    They are deliberately pushing everyone online one way or another (you or someone helps you) so yes, 99% is believable. What i find funny though is JCP keep paper version of claim forms incase the system goes down yet will deny you any such physical form outside of this.

    I dont know why this comes as a shock as i believe i did mention it more than once these past 2 years and sarcastically said or words to the effect that unless you had no legs and arms, that they wouldn’t lift a finger to assist you make a claim over the phone. I also mentioned how its a private company your actually speaking to and not actually DWP. The company refused at the time to give me their company name.

    These days the DWP call center is off and running so how it is now i cant say as regards contracted or public servants.


    January 27, 2017 at 1:11 pm


    Again this is nothing new and again i reported how they closed down ones in my area 2 years ago and now we only have 2 (one for under 24s,another for over 24s). They also segregate JSA,ESA,etc claimants from universal claimants.

    Now if your living in a city, its not the end of the world bar walking more but if your in the far suburbs or a large city like say Birmingham or Manchester or living in the rurals, its a different matter entirely.
    Rather than supply a mobile unit, they rudely expect you to travel great distances to make a claim (see where the online claim bit comes in).

    If your disabled, have heart problem,serious impediments, this is without doubt discriminatory (think work capability assessment).



    January 27, 2017 at 1:22 pm


      DWP give an air that people are choosing to make a claim online without actually saying they are choosing to as they know damn well, its the near only option left that they engineered themselves.

      Many many people struggle even with the advent of UC to fill out the forms online, we’ve all witnessed it or been one so had they been given an option to do it over the phone, they would have and if DWP hasn’t tampered with the evidence or had it recorded in a generic way can be demonstrated by the amount of calls made to the helpline for assistance to make a claim i highly suspect.

      Personally i prefer the physical form as JCP have to take it in so cant say they didn’t receive it, lost it or that data changed. It also makes JCP/DWP liable if the data is lost or stolen which is something their not culpable for in the online version and actually get you to consent to or you cant make a claim.

      ITS ALL A STINKING CON and yet again mainstream media is well behind the curve as they don’t know the half of it as usual.


      January 27, 2017 at 1:36 pm

      • When an online claim “doesn’t go through” or a remote call centre doesn’t answer claimants will no longer have an actual bricks and mortar office to go into and “sort it out” face-to-face like it has been the case since the year dot or have a sit-down/stand-up protest if need be. Sometimes the only way to get a resolution is to see someone face-to-face!

        Face OFF

        January 27, 2017 at 4:01 pm

      • Face OFF hits the nail on the head.

        It’s the same with the closure of Tax offices.

        Doing things on the phone (this has happened to friends who’ve had problems with their tax, usually because they’ve taken temporary jobs) have a hell of a time sorting it by phone.

        Andrew Coates

        January 27, 2017 at 4:50 pm

      • A lot of people are not very good on phones either, you could see this in the Jobcentre before they took they phones away. Some people really struggled to speak into the device, some couldn’t even get the microphone and earpiece the correct way round, listening to the microphone and speaking into the earpiece. Human beings by nature are not designed to communicate via foreign objects. It is also easier for one-party to just ‘walkaway’ from a phone/online ‘conversation, and to distance themselves from the consequences of their own language. A picture paints a thousand words.

        Its good to talk

        January 27, 2017 at 6:18 pm

      • the consequences of their own actions…

        Its good to talk

        January 27, 2017 at 6:20 pm

      • Its good to talk

        Its not people lack confidence on the phone, its more to do with whom there talking to as had that been their friends on the other end, they would have been talking like its going out of fashion. You also have to factor other things like most people don’t like talking on the phone in front of other people all queuing to use the same phone. Your office must have been luxury as ive moved around a lot and only ever seen either the little hardly secluded typical phone (usually 3 next to each other) or hanging over an unused advisors desk and not headsets that i don’t even see the work coaches use.

        As for the young, most are the text generation which does not work well in a verbal conversation,especially when trying to use slang my age group see’s the definition as something else entirely.

        DWP made a mistake removing the phones as its all part and parcel with interview techniques so helps build confidence when talking to strangers about important things. Also many people cant afford phone contracts let alone internet unlimited use so again limits experience and opportunity when most employers are not just around the corner.


        January 28, 2017 at 8:44 am

      • It is a con because almost all claims for UC, however they are made, end up put on the system via the public website that anybody can use. So even if a civil servant enters the data to make an application for UC on behalf of a claimant, they do so through the same website that outside users use, making it look as if the applicant made his/her application digitally themselves even though they didn’t.

        It would be interesting to find out how many applicants for UC made their applications using their own equipment, at home, without any help of assistance from the civil service. Whatever that actually turned out to be it would be much, much less than 99%.

        Broken Toy

        January 28, 2017 at 9:10 am

      • “how many applicants for UC made their applications using their own equipment, at home, without any help of assistance from the civil service” but that’s what YOU assume when you read the words “submit online”. The DWP are akin the law – there is the ordinary meaning/usage of a word… then there is the DWP/legal meaning/usage of a word.

        Linny Guist

        January 28, 2017 at 9:34 am

      • … *word/phrase

        Linny Guist

        January 28, 2017 at 9:36 am

      • Reading a DWP statement/Press Release which will be written by person(s) with a legal background is akin to reading a solicitor’s letter – the are very, very craftily worded, well in “our experience” 🙂

        Linny Guist

        January 28, 2017 at 9:38 am

    • We have mobile libraries, mobile grocers, and in China they even have mobile execution vans, so surely it can’t be beyond the wit of the DWP to come up with mobile jobcentres.

      Hop Along Cassidy

      January 28, 2017 at 1:26 pm

      • Mobile Jobcentre

        Jinguan Group

        January 28, 2017 at 2:02 pm

      • 👿 You won’t get out of that ‘Mobile Jobcentre’ alive 👿

        The Grim Reaper

        January 28, 2017 at 3:44 pm

      • Ipswich became the first region of the UK to see the introduction of the new DWP mobile Jobcentres. Made in China by the Junguan Group these faciltiies promise a ‘one-stop solution’ for jobseekers. Long-term jobseeker Andrew Coates became the first jobseeker to be welcomed aboard. Coates, 74 from Ipswich, commented on how “humane” the powered stretcher that lifted him aboard was “unlike those plastic seats I was kept waiting on in the old Carr Street Jobcentre”. Coates also remarked on the “privacy provided by the blacked-out windows”, “unlike the ‘open-plan’ offices in Carr Street Jobcentre”. A spokesperson for the DWP said they were “excited” by the new initiative and “expected to see a sharp fall in the number of jobseekers”.

        Ipswich Star

        January 29, 2017 at 7:55 am

  8. 1 in 10 jobcentres to close. Are they going BINARY

    Trouble coming

    January 27, 2017 at 1:30 pm

    • Actually it’s even worse in binary since the above would mean that 50% of Jobcentres would shut!

      Monkey Nuts

      January 27, 2017 at 2:29 pm

  9. Scotland, stop listening to your politicians

    Scotland governance is without doubt the handout kings of the UK and im sick and tired or their tantrums.
    They are bitching their not being heard over brexit as most voted to remain yet completely ignore how they voted to remain as part of the UK.
    They want to ignore UK democracy they voted for remember or clearly don’t understand it as they feel they should be heard yet were hardly the only place in the UK to overwhelmingly vote remain.
    Never as long as i have been living has this country ever acted on behalf of losing voters interests so where are they getting this claptrap from exactly.
    And where do they think their going with this, “well we will hold another independence vote then” threat, yes threat.
    Scottish people need to stop listening to all their politicians (including the rests of the UKs) and do their own independent research as there being lead by people with their own selfish agendas. Do whats right for you and your fellow Scottish citizens and not Scottish government who like our UK politicians, lie through their teeth.


    January 27, 2017 at 1:52 pm

    • I don’t listen to any of them. you may know already Doug, they just tell people what they what to hear.

      news seeker

      January 27, 2017 at 2:05 pm

      • Wee Nicola’s left-hand woman, the fat fascist said the same thing in an non-political interview: “Now, if I were in politician mode, I would listen to what you had to say, give it careful consideration, then tell you exactly what you want to hear 🙂 “

        Wee Nicola's Boxer Shorts

        January 27, 2017 at 2:24 pm

      • the fat fascist… Alex Salmond

        Wee Nicola's Boxer Shorts

        January 27, 2017 at 2:24 pm

      • They ALL (politicians) do it!

        Wee Nicola's Boxer Shorts

        January 27, 2017 at 2:25 pm

      • I think wee Nicky is like raw sex on a stick! Have ye nay seen her in a tartan two piece? Phwoar!

        Jimmy Crakkie

        January 27, 2017 at 3:48 pm

  10. Meanwhile this hasn’t gone on-line.

    Andrew Coates

    January 27, 2017 at 3:57 pm

    • With a PT job I’m still at the local food bank when it’s open to inform and help as many as I can.

      news seeker

      January 27, 2017 at 5:16 pm

    • “The Decision Maker must decided if the health of the person with the medical condition would decline more than a normal healthy adult.”

      I remember this one and DWP never did make a comment on are DMs medically trained and how they assess this without actually meeting the person in person.


      January 27, 2017 at 6:07 pm

      • Does anybody have any idea whatsoever who the decision makers are and what their experience is and what their qualifications are? Who are these people? What makes them suitable for such a role? Where are they recruited from? And how can it be right that some remote unaccountable person, who will never actually meet or speak to any of the people they pass judgement upon, can decide single-handedly whether somebody loses essential support of not?

        Broken Toy

        January 28, 2017 at 9:17 am

      • What kind of people? those who don’t care.

        The guidance says: “It would be usual for a normal healthy adult to suffer some deterioration in their health if they were without:
        1. essential items such as food, clothing, heating and accommodation, or
        2. sufficient money to buy essential items for a period of two weeks.”

        news seeker

        January 28, 2017 at 11:20 am

      • ‘decision makers’ don’t care… they don’t give a damn, they couldn’t give a flying fuck whether you live or die! Live and let die!

        Live and let die!

        January 28, 2017 at 12:42 pm

  11. What’s this news with the Scotch government and their ‘voluntary’ work programmes? Who in their right mind would be piss on work programme if it was on fire. It will be EXACTLY the same bastards running the Scotch ‘voluntary’ work programmes that ran the MANDATORY Scotch work programmes. The same bastard Ingeus, Working Links , Learn Direct SCUM who caused and are still causing such hardship, misery and distress. Why would any, through their own volition give these c***** the business? Fuck them to HELL!

    The New Seekers

    January 28, 2017 at 5:04 pm

  12. We are opposed to these closures and will vigorously fight any attempt to force DWP workers out of their jobs.”

    Where is the same vigorously fight for people whose benefits were sanctioned by these workers?

    More Scottish Jobcentre closures announced by UK Government

    SNP pledge to block DWP’s hated benefits sanctions regime from operating in Scotland

    EQUALITIES Secretary Angela Constance is not going to ‘assist’ the UK department responsible for sanctions when Holyrood takes new welfare powers


    There has been tensions and could this be a backlash retaliation?

    that’s why we are recruiting 2,500 more work coaches to help those who need it most

    All that means is more conditionality placed in claimant commitments this will have an effect on the numbers of sanctions as those people struggle to cope putting vulnerable groups at risk of unscrupulous behavior.


    Jobcentreplus/DWP has serious issues.Peoples trust and perception its ineffectiveness at employment measures Its switch to a benefit management seeing the people it was supposed to be assisting as an obstacle to performance.Employment Ministers who’s job is to support the people that they were representing instead playing to a public scrounger theme at every opportunity,Being dragged into a private sector scandal over public money and wealthy lifestyles and delivering nothing and offering no solutions to peoples difficult lives in poverty.


    January 28, 2017 at 10:35 pm

    • “We are opposed to these closures and will vigorously fight any attempt to force DWP workers out of their jobs.” – Well, boo-fucking-hoo 😀 Pass us a fucking onion 😀

      The Crocodile Family

      January 29, 2017 at 8:25 am

  13. “We are opposed to these closures and will vigorously fight any attempt to force DWP workers out of their jobs.” – Well, boo-fucking-hoo 😀 Pass us a fucking onion 😀

    The Crocodile Familty

    January 29, 2017 at 8:24 am

  14. “Man with biggest penis in world registered DISABLED as HALF METRE member needs OWN PILLOW. DWP say that after “lengthy consideration” they are “satisfied” he has met the conditions for disability benefit”

    It’s no bloody wonder this country is going to the dogs when a big sausage is all you need to claim disability!


    Disgusted from Tunbridge Wells

    January 29, 2017 at 9:47 am

    • Important – Don’t everyone go off to get an extension!! the DWP will find out!

      news seeker

      January 29, 2017 at 10:00 am

    • “It’s no bloody wonder this country is going to the dogs when a big sausage is all you need to claim disability”!

      First time ive seen a poster here be so concerned about how Mexico runs its health and welfare program. Judging by Mexico’s lack of welfare system i don’t see this decision making any difference to this mans life so its rather mute when placed against the USA or even here.

      Well if it does disgust you Disgusted from Tunbridge Wells then i can only recommend you get straight on the phone to Mexico as we cant have you feeling inadequate now can we.


      January 29, 2017 at 10:29 am

    • Well, if I had a half metre of man meat – that’s near enough a 20″ love length in imperial – I’d have a lot of trouble doing much as well. I mean that’s a real trip risk and obviously makes working with machinery or cutting tool, e.g., chainsaws, dangerous if not impossible. I would think that the poor guy would have to walk around carrying his tool in a wheel barrow or similar! And can you reduce the size of the male organ without stopping it from working? Has that ever been done before anywhere on earth? I should think being that freakishly well endowed would give anybody a complex – perhaps the poor geezer’s disability is less physical than mental.


      January 29, 2017 at 5:50 pm

    • No wonder Donald Trump wants to build a wall between America and Mexico.

      He’s scared of the competition.


      January 29, 2017 at 5:53 pm

    • Ian Duncan Smith IS a bigger one!

      The Voice of Reason

      January 29, 2017 at 5:54 pm

    • Watch it! You could have somebody’s eye out with that!

      Health & Safety

      January 30, 2017 at 9:55 am

  15. Fitness to work test criticised AGAIN.


    “oversimplified and unsuitable for more complex presentations”, “lack of respect and that the system lacked compassion” , “Qualifications of the assessors were challenged”.

    Same themes again and again yet government sit idle behind spokesman who merely say people can appeal a decision. Its pretty clear if the process was properly carried out in the first place that taxpayers would save money on paying for more civil servants and courts to reverse to many adverse decisions.


    January 29, 2017 at 11:08 am

    • Teacher awarded £347,000 after she was forced to quit and live on benefits in a caravan


      This is the common theme of behavior by employers meaning that people with mental health issues are caught between a rock and a hard place when government and DWP declare them not vulnerable and fit for work.
      Ive said it enough times that its irrespective of being healthy or not that employers are the GREATEST BARRIER TO WORK.


      Homeless,ill, disabled, long term unemployed or any bracket unemployed longer than 6 months are routinely made to seek employment yet employers don’t want them. Government need to realize employers don’t see or take voluntary work references as valid references and unlike some who openly declare it, are now putting stuff down like must have served an apprenticeship for unskilled to low skilled positions just to bar these groups from applying.


      January 29, 2017 at 11:20 am

      • £347,000 knicker is not a bad settlement though, innit? This is the kind of sum benefit claimants should be receiving for all the hassle, misery and distress they receive at the hands of the evil DWP and their scum third-party contractors. Benefit claimants have to go through a protracted, grueling process just to receive their sanctioned benefit payments back as ‘arrears’.


        January 29, 2017 at 11:38 am

    • One WCA to rule them all, One WCA to find them,
      One WCA to bring them all and in the darkness bind them.


      January 29, 2017 at 5:39 pm


    Its been reported to me this morning by 3 claimants from the same town/city that they were given a flyer by DWP for a voluntary jobs fair that listed tons of different positions and employers. Yet when these claimants along with many many other people attended this fair, there was only a mere 11 stalls, one of which was DWP advertising papered versions of jobs on their very own UJM website, one recruitment agency and one an educational provider. This means there was only 8 employers present. The most vacancies advertised were by again both DWP and this single recruitment agency with the others offering 2 vacancies each.

    To make matters worse excluding DWP and recruitment agency, all the others were only offering 20 hours of work a week, citing overtime as possible yet not confirming it when pressed. They also all claimed the positions were a view to permanent yet again wouldn’t forward information on how one can guarantee being made permanent. Thirdly none would discuss what type of contract you would be offered and all refused to allow any candidate to hold two of the jobs on offer with two separate employers despite working in the same vicinity, instantly inferring shift conflict rather than supporting the potential employee in gaining 40 hours of work a week.

    All being caught on the hop with well constructed questions resorted to shutting down the conversation by saying go to the website.

    I GREATLY THANK these claimants for using their smarts and putting each and everyone of these employers on the spot as it highlights not only a con but more importantly, employers reluctance to take people on for 40 hours a week, to offer anything but temp low hour contracts (ZHCS,low hour non time specific temp contracts), to allow potential employees to hold 2 jobs to make up the difference.

    We know government stated no employer can demand an employee cant hold a 2nd job, we know under UC any claimant working less than 30 hours a week must continue to seek more hours or better pay or face sanction as a consequence yet here we are with DWP EMPLOYEES ACTUALLY BEING PRESENT ALLOWING THIS EMPLOYER PRACTICE TO CONTINUE.


    January 29, 2017 at 11:52 am

    • We have a Job Fair coming up with instructions to attend.

      It’s at the University of Suffolk building, just by what looks like the Mediterranean in this picture:

      Andrew Coates

      January 29, 2017 at 12:49 pm

      • If there’s any free food and drink on offer, even tea and biscuits, I’d fill my boots if I were you.

        Broken Toy

        January 29, 2017 at 5:35 pm

      • … and take a doggy bag 🙂 WOOF! WOOF!

        Rover the Dog

        January 29, 2017 at 10:24 pm

  17. Amazon says Donald Trump’s presidency has led to it selling out of George Orwell’s 1984

    The dystopian novel began its rise up sales charts last week when Trump advisor Kellyanne Conway used the term “alternative facts” to justify Press Secretary Sean Spicer spreading inaccurate facts about the crowd size at the inauguration.

    Her words held a chilling resemblance to the stance adopted by the totalitarian regime in the book, who control public thought through Newspeak, a language designed to subtly influence the mindset and choices of its citizens.


    news seeker

    January 29, 2017 at 12:46 pm

    • It isn’t sold out yet!

      news seeker

      January 29, 2017 at 1:00 pm

    • I like it, the media who have already got caught spreading fake news dog on trump and his officials doing the same, talk about calling the kettle black.

      And i thought i wouldn’t get another laughing moment today after hearing the penis story.


      January 29, 2017 at 4:56 pm

  18. Mini-boom in living standards is over, says think tank RF. I must have missed it.


    news seeker

    January 29, 2017 at 4:08 pm

  19. Gardening and wellbeing, it’s back to that.

    news seeker

    January 29, 2017 at 4:13 pm

    • Humanoid robots, with cultural awareness and a good bedside manner, could help solve the crisis over care for the elderly, academics say.

      An international team is working on a £2m project to develop versatile robots to help look after older people in care homes or sheltered accommodation.

      The robots will offer support with everyday tasks, like taking tablets, as well as offering companionship.

      Academics say they could alleviate pressures on care homes and hospitals.


      news seeker

      January 30, 2017 at 4:57 am

      • Show just how daft academic folk can be. Utter nonsense that will get nowhere for generations. Ah, well. That’s two million down the drain that could have been spent on paying real people a decent wage to look after and support elderly people with dementia.

        The Voice of Reason

        January 30, 2017 at 8:53 am

      • “Humanoid robots, with cultural awareness ” ?

        So if it sees dark skin, it will start singing no woman no cry then, maybe speak in a west Indian accent, whip up rice and peas maybe ?

        What a load of old tosh.

        Computer programmers are still having problems getting face recognition to recognize certain skin tones and even now cant handle faces side on from what i read and heard from the tech boffins.
        Did you notice like i said when we spoke about this before that at the end of the article how they put it that the robot will be instructing the human. That the human is being made the tool for the machine rather than the other way round.


        January 30, 2017 at 12:43 pm

      • To make progress you need to divorce the processing power from the physical. So you need to engineer an artificial physical form capable of moving about and doing things which can send telemetry back and forth to and from some super computer which controls said form much like drones are controlled by human beings, remotely, and used for reconnaissance and/or military strikes. You don’t need to have a robot’s “brain” in its “body” only some sort of physical drone which the robot “brain” can receive information from and control at a distance. Not too far a distance if you’re using radio or you end up with communication lags due to latency. One massive Übercomputer could control many drone bodies. This will be the big leap needed to get anything approaching android/humanoid robotics off the ground pre-quantum computer because miniaturisation can only go so far before chaotic quantum uncertainty intrudes and so it is pretty much impossible to pack enough processing power into something as small as a human-like body to give it anything like enough processing power to move and interact in any worthwhile manner with men and women.

        Roy Batty

        January 30, 2017 at 2:59 pm

  20. Disabled woman with mental age of a toddler has benefits stopped because she missed DWP appointment


    “We review people’s circumstances to ensure they have access to the correct level of support to match their needs”, DWP spokesman said.

    AGAIN DWP don’t listen to their own ball as if they had reviewed the circumstances, no way in hell would they have sent a letter let alone instigated stopping her benefits.

    If they actually had trained staff like they keep insisting they do, they should have had enough brain cells to pick up a medical to see what the condition actually was. Its all just more lies to cover up a failed ineffectual system that i suspect does not review anything prior to sending claimants to be assessed for work capability.

    LIES, LIES, LIES and an additional cheek to then proceed to blame it on the mother for not filling out a form.


    January 30, 2017 at 1:20 pm

    • The DWP willfully won’t accept and steadfastly refuse to recognise that claimants (people in general) can ‘by nature’ be genuinely ‘forgetful’. As a former medical receptionist I can confidently say that most patients ‘forgot’, ‘got confused’ over the dates/times of their appointments. Not to mention actual medical conditions such as (pre) Alzheimer of which ‘forgetfulness’ is one of the symptoms. And this is all compounded and made doubly difficult for claimant’s with the new Jobcentre new ploy and devious thoroughly devious tactic of giving out appointments at random dates/times. A case of wanting claimants to ‘slip up’?


      January 30, 2017 at 3:13 pm

      • DWP have no argument as they don’t send recorded delivery so cannot prove infact this mother did receive the first letter. We sent it does not prove it actually arrived,especially when DWP cheapskates send it second class. Mail gets lost all the time, down the backs of machines put on the wrong delivery, wrong postcode,etc.


        January 30, 2017 at 6:49 pm

      • Is it not written somewhere in the legislation – need to check – some legal terminology where it states that it is assumed that you have received mail from the DWP (and their contractors) within specific time-scales from the date postmarked on the letter. Otherwise it would be too easy to say that you didn’t receive a letter from the DWP (and their contractors). What about communal mail where the mail is just left lying for anyone to purloin it?

        Postman Pat

        January 30, 2017 at 8:20 pm

      • Postman pat

        The saying goes “to assume is to make an ass of u and me”.

        DWP can assume all they like, its still under law not a fact a judge will consider. In a court of law it “happened” or ” did not happen”, there’s no grey area so if a claimant took it to court, DWP would have to supply collaborative evidence that it did indeed arrive and arrive at the correct address which we know they cant.
        All DWP can prove is they sent it and nothing more yet will assert probability wise it arrived to justify their draconian stopping of benefit. It should play no part in welfare but none the less this is the crap DWP practice.

        Recorded delivery would be the only way to ensure something actually got delivered correctly or not and thus eliminating any grey areas.


        January 31, 2017 at 10:54 am

      • “DWP can assume all they like, its still under law not a fact a judge will consider”. But it IS law if it’s enshrined in the Jobseekers/Welfare Act! Almost 100% it give timescales for first and second class delivery from the ‘date of posting’. Try saying you didn’t receive an appointment letter to attend the jobcentre/work programme and see what happens… 😉 Somebody needs to leaf through the relevant legislation. Over to you, doug 🙂

        Delivery Officer Patricia

        January 31, 2017 at 8:16 pm

  21. Residents angry about metal ‘homeless spikes’ erected outside city centre building respond in brilliant way.



    January 30, 2017 at 1:57 pm

  22. Andrew Coates

    January 30, 2017 at 4:09 pm

    • Most of us have met people who can’t do any of the above, for years and still do I teach people how to use computers, though the more people who are able to the better, as well as reading and writing. but there are many “I’m all right you don’t matter”

      news seeker

      January 31, 2017 at 11:07 am

  23. Dwps response is to add more claimant commitment conditions and “Up Your Game” to people with disabilities barriers to work Its important not to sign anything that allows this behavior.

    Their also attempting to bypass Universal Jobmatch access by using peoples email addresses to invade accounts with ads.I suspect this via the white no access screen as the address was changed without mentioning that it had.

    People with literacy issues are going to have severe problems with this regime.Their at complete odds to whats happening in this department regarding demands.People could end up signing something they simply don’t understand through staff bullying ,working out what is expected and find they are unable to cope what they have done is simply ignored as not good enough.Outside organisations ignore this behaviour and simply tell the person that they are not fit for work and apply for ESA instead.

    Requirements must to be reasonable for the person if its not its unlawful.As was once said here Jobcentre Plus operate by policy not law.


    January 30, 2017 at 6:10 pm

    • So true Ken.

      Claimants would have noticed lately (started late last year) that their receiving unsolicited email ads not based on anything they applied for in the course of their job hunt. With regards UJM, DWP do have the power to see a yes or no on whether a claimant has said account by entering an email address.

      This is why i recently gave a post out about what DWP are doing with emails and phone numbers and warned claimants. DWP have basically pimped your email address out to third party job websites/agencies indiscriminately. Now sadly for DWP, although you cant stop them doing it, they cannot stipulate you apply as first you would have to register with said sites or agencies that under law requires LEGAL CONSENT.
      NOW, such websites and even the jobs you apply to through websites you did register with have taken the stance of stating you gave IMPLIED CONSENT the moment you applied for a job by sending your CV.

      This is why i said all claimants should remove certain pieces of personal data from their CVs as these companies are holding your PERSONAL DATA and pimping it out as a default on the internet without privacy controls to employers who visit there website or agency (i suspect employers ave to register).
      The registration for employers process is often completely automated with no sufficient security checks meaning you or i could register as an employer.
      Now such a website can say their website/data base protects said CVs but that is bull as scalping and sniping software can easily remove those details without the website/database even knowing so it cannot even be proved you did if challenged. Oh and the scalping and sniping software can already be got for free so its not like a person even has to pay for it either.


      January 31, 2017 at 11:23 am

      • Just to let people know I removed most of my personal info and much more from my CV following Dougs advice and still got the job I have got with semding this CV.

        news seeker

        January 31, 2017 at 11:36 am

  24. there going after emails and mobile phone numbers here gave me a direction to give them an email address only for me to tell them under law i am not required to give you one under the jsa act and only prove to you that i have one.

    still goes off to a decision maker and comes back o yeah you dont need to pmsl.

    then done another for my mobil no and same again o yeah you dont need to pmsl

    and then another for access to my ujm account o yeah you dont need to give me access to it just proof i do have a account. pmsl.

    got 1 more left as want copy of my cv note i have shown them i have a ujm account and i need a cv in it to apply for jobs .pmsl.

    and still no sanction for not signing provider paper work, if i was playing battle ships i sank the hole fleet 🙂


    January 30, 2017 at 8:05 pm

    • They are desperate for Universal Jobmatch access here also Superted and tried to gain access in the Jobcentre signing into their computers.Its important to hold ground.

      if i was playing battle ships i sank the hole fleet 🙂

      Unfortunately people cave in.It basically comes down trying to make fools of people.You’ve got the whole thing sized up well and what their up to.


      January 30, 2017 at 8:15 pm

  25. but you dont have to log in to find work do you 😉 and i have a different email addr for every on line account i use so good luck with that and i also use tor for web browsing and a vpn 😉


    January 30, 2017 at 8:25 pm

  26. My JCP gave up asking me for access to my UJ account a long time ago because they know I am fairly savvy when it comes to what they can male you do, and what they can’t make you do. I don’t have the box ticked where they can send you emails/updates, etc. I asked coachy: if I don’t give you access or show that I am logging in regularly and you can’t make me give you access, then how do you know I am using it? Reply: we don’t know! So what’s the fkn point of it all?

    I know you don’t have to have a UJ account. I just have one to sweeten them up. It’s all so much bollocks!

    jj joop

    January 31, 2017 at 1:05 pm

    • The whole point of putting claimants onto UJM is so the system does the job for DWP of verifying a claimants worksearch for them as they know current laws prevent them ordering a claimant to email them in dew to being personal data.

      That problem aside UJM has become a dumping ground for almost every job website, agency and fake employer. Check the system all you like and all you get is the fore mentioned tardy practices that actually work against DWP rather than for them.

      You see no business has an expectation of privacy while in the course of their business so seeing how that’s so, why go through UJM when you can just go to the website direct and cut DWP out altogether and cut out ass many third parties as possible as eventually it will either be an employer or agency so you can miss all the jobsites altogether meaning you cut out tons of third parties from having access and using your personal data. Add your data controls on your CV and cover and email employers/agencies instead and you can even control how they use your personal data as being the data subjects supersedes legally anything these agencies and employers intended.


      January 31, 2017 at 1:32 pm

    • i got a brand new adviser so its like i have just signed on for the first time the only problem is i know what they are going to do b4 i even go and am 10 steps ahead and take all the foi requests with me.

      the wheels on the bus go round and round all decade long 😉


      January 31, 2017 at 7:20 pm

      • I’ve got a brand new adviser
        And I’m not going to give them the key to me my brand new universal jobmatch account
        They can rant and rave all they want
        But I’m not going to give them the key to my brand new universal jobmatch account
        Because my brand new universal jobmatch account is staying under lock and key
        I’ve got a brand new universal jobmatch account and I’m not giving my brand new adviser the key…

        The Wurzels

        January 31, 2017 at 8:22 pm

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