Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

DWP Goes Hip on Social Media.

with 72 comments

DWP Goes Social Media.

Thanks to Enigma.

I had no idea what a load of electronically wired hipsters  the DWP were – until I read this latest offering.

We await their official statements on the following: Mash-ups, Social Media Optimization (RSSDig), BuzzLogic, Web 2.0, Vlogging.  KickApps (white label social network building),  Ruby on Rails,  (37signals).

We expect to learn that the DWP is going to use Enterprise 2.0  to “change the way we work within an organization. How we collaborate. How we use the wisdom of crowds. That sort of thing. And again, think of how cool you sound when you say this. w00t! woot!”

For the moment we have this Guidance for the Clickbait Klout that DWP Memes are Trending to Social Proof  Claimants. 

Social media use: Guidance and moderation information for DWP social media channels, including specific guidance for Twitter, YouTube and Facebook.

Social media moderation policy

We encourage and welcome open, lively debate that is civil and relevant. We won’t suppress legitimate debate of relevant issues.

We also want to ensure people’s safety online, so we’ve provided the following guidelines.

You should:

  • respect other comments and individuals – comments should not be malicious or offensive in nature, and should not constitute a personal attack on a person’s character
  • be reasonably concise, and not spam the channel
  • use English, unfortunately we can’t moderate comments in other languages
  • stay on-topic

You must not:

  • reveal personal details, such as National Insurance numbers, private addresses, phone numbers, email addresses or other online contact details
  • use these channels to discuss or comment on individual benefit enquiries
  • break the law (this includes libel) condone illegal activity or break copyright
  • swear, make malicious or offensive comments
  • incite hatred on the basis of race, religion, gender, nationality or sexuality or other personal characteristics
  • advertise commercial products and services, you can mention relevant products and services as long as they support your comment
  • impersonate or falsely claim to represent a person or organisation
  • post messages that are unrelated to the topic of the original web post
  • make comments which are party political in nature

We reserve the right to remove comments at any time for any of the above.

For serious or persistent breaches of the moderation policy, we reserve the right to prevent users from posting further comments.

We can’t accept any messages on these channels as notification of any change in circumstances that may impact a benefit claim.

We can’t discuss party political issues.

If we share information from other websites and sources it doesn’t imply any kind of endorsement.

Not to mention this:

“Twitter is one of a number of social media channels DWP uses to engage with citizens, partners and stakeholders and it forms part of our digital strategy.”

DWP official Twitter accounts.

And this:

Facebook moderation policy

The DWP Facebook page is reactively moderated. We can’t accept responsibility of the content of any comments. We will manage this account during office hours, Monday to Friday (not including public holidays).

Latest (4th of August):

5 ways mums and dads can get help into work

YouTube moderation policy

We pre-moderate comments submitted to the DWP YouTube channel. This means that comments won’t be published instantly – DWP moderators will check them first. Moderators will monitor the site during office hours, Monday to Friday, and aim to process comments within 2 working days.

Moderation is intended to prevent people publishing private, personal information that could open them to fraud.

Moderators will remove any comment they consider to be inappropriate, that breaks these rules or is not in line with the YouTube Community Guidelines.

Victoria on her work experience

260 views 2 weeks ago (Note: a pitiful number, make it grow!)

Victoria talks about her work experience at Premier Inn. She learned a variety of customer service and team skills alongside soft skills like time management, which she used on her CV to secure a job with the company.

Be like Victoria – Get In Go Far! Go! Go, GO!


Written by Andrew Coates

August 10, 2016 at 3:05 pm

72 Responses

Subscribe to comments with RSS.

  1. Is Victoria a DWP employee, or an actress trying to gig enough to get an Equity card, or someone else in the pay of the government. I ask because the DWP has previous form making stuff up and attributing it to men and women who don’t actually exist as projected. For example:


    Obviously “Victoria” is real in the sense she is flesh and blood, but is she really called “Victoria” and is she speaking in her own words or reciting something scripted for her by the DWP, quite possibly her real employer?


    August 10, 2016 at 4:46 pm

    • Looks fake but DWP will have no problem finding young people who are actually on work experience & who will do the above, it’s never older people is it because the older we are the more difficult we are according to GOV & DWP.!


      August 10, 2016 at 8:12 pm

      • Yep, “Victoria” could be an aspiring actress for all we know. Aspiring actresses will do anything for exposure.

        Still waiting to see Comrade Coates starring in a DWP promotional video lauding the benefits of workfare 😀 It’s not going to happen, is it?

        Since the “Zac” and “Sarah” fiasco was exposed Tthe DWP now add the following disclaimer to their press releases: “The content of this press release (including images) is for illustrative purposes only.”


        August 10, 2016 at 9:26 pm

      • i.e totally made up 😀


        August 10, 2016 at 9:30 pm

      • In this case of course.


        August 10, 2016 at 9:40 pm

  2. The Tories hacked British democracy and infected its citizens with malware.


    August 10, 2016 at 5:04 pm

  3. The less accounts one has the better, of course DWP won’t like that!


    August 10, 2016 at 7:59 pm

  4. I wouldn’t go on fakebook or Twitter if you put a gun to my head, don’t like the idea of being spied on they can stick it up their jacksys…


    August 10, 2016 at 8:11 pm

    • This is the problem with such sites.

      Where in the world is my data and how secure is it?



      August 10, 2016 at 8:17 pm

      • Most browsers can use an extension called “HTTPS everywhere” which enforces connections over encrypted secure sockets whenever possible. There are also many extensions which block tracking cookies. On Windows a lot of anti-virus software can also do this: On my laptop I use the free Avira Browser Safety extension (with Avira Price Comparison disabled) which does a great job holding back the tide of snoopers. Avira also offer a free, very secure and buttoned up browser called Scout, which has several anti-spying and security measures built in:



        Windows users really ought to check these out.


        August 11, 2016 at 6:54 am

      • Oh! And as far as cloud storage goes the best thing to do is encrypt your files and data before uploading it.

        Worshipful Brother Paladin Illuminatus

        August 11, 2016 at 8:02 am

      • JV’s extended absence has not gone unnoticed. The Olympics is on but still not hearing from JV in over a month is kind of odd! Has JV done a bunk, been ran out of town, sold-out, taken a job with the Guardian, joined the board of Mamimus, joined the DWP Press Office, has been appointed Head of Media Strategy for the ‘Work Programme’ been silenced, met a sticky end, been abducted by aliens… or is on holiday. But why not say! And all on the back of some ‘controversial’ posts. Thought you would have the inside gen Mr Coates 😉


        August 11, 2016 at 2:15 pm

      • Or maybe JV has ‘retired’ without saying farewell loyal readers… or won the Lottery even 🙂


        August 11, 2016 at 2:19 pm

      • I heard that JV was gaining work experience at the DWP, with a view to retraining as a Eork Coach.


        August 11, 2016 at 3:54 pm

      • That should be “Work Coach”. Well, what do you expect? If I was Einstein I wouldn’t be whoring myself at Premier Inn, working for nothing, would I? Jesus!


        August 11, 2016 at 3:56 pm

      • Coachy offered me a ‘work experience’ placement in Premier in too: “It will look good on your CV, give you a recent reference, and up-to-date work experience”. So it must be a nationwide thing the Jobcentre have going.

        Victoria's Knickers

        August 11, 2016 at 8:06 pm

    • Fakebook is on here too 😉 along with these 😉



      August 10, 2016 at 9:15 pm

      • giphy is the pyramid 😀


        August 10, 2016 at 9:16 pm

      • and
        dwp.gov – missed that 😀


        August 10, 2016 at 9:17 pm

      • Talking of wordpress there’s been no Void posts since the beginning of July.

        Andrew Coates

        August 11, 2016 at 11:08 am

    • I stayed at the Premier Inn once. The service was shit-arse poor. Now I know why. What kind of staff are you going to get paying the minimum wage let alone paying them nothing at all? I wish I hadn’t appeared in those tele adds now. Sorry all.

      Lenny Henry

      August 20, 2016 at 8:04 am

  5. Social Meejda

    August 10, 2016 at 9:05 pm

    • The all seeing eye, symbology of the NWO police state on the reverse side of the 1 dollar bill! Very illuminating!!!


      August 11, 2016 at 7:24 am

    • Exercise the forth power of the Sphinx and be silent, Frater. I will meet you on the square in the lodge. Boaz!

      Worshipful Brother Paladin Illuminatus

      August 11, 2016 at 7:55 am

  6. Young man seriously injured after being attacked outside Job Centre ‘as he went to sign on.

    Witnesses say the young man was going to the Job Centre in Durham city centre to sign on when he was suddenly assaulted.



    August 10, 2016 at 9:23 pm

  7. Its always kids as current regulation insists a claimant can only hold volunteer work for non profit/charity organizations.

    You see if the public only ever saw claimants working in charity shops separating and folding used clothes and the likes that require no skill whats so ever, they would question any funding towards it.

    So even if this Victoria was a real claimant it would still misrepresent what DWP are trying to sell.


    August 11, 2016 at 12:56 pm

    • Yeah, the reality of DWP ‘work experience’ is sorting through shitty knickers in the back of a ‘charity’ shop or toiling in a ‘recycling’ plant. This sickly sugar-coated DWP propaganda piece couldn’t be further from the truth.

      Work Experience Victim

      August 11, 2016 at 2:24 pm

      • “… sorting through shitty knickers in the back of a ‘charity’ shop…”



        August 12, 2016 at 11:58 am

    • Yeah, the reality of DWP ‘work experience’ is sorting through shitty knickers in the back of a ‘charity’ shop or risking life and limb in a death-trap ‘recycling’ plant. This sickly sugar-coated DWP propaganda piece couldn’t be further from the truth.

      Work Experience Victim

      August 11, 2016 at 2:26 pm

      • “… sorting through shitty knickers in the back of a ‘charity’ shop…”

        Some would pay good money for a chance to do that.

        Charity shops ought to advertise such opportunities on cards in telephone kiosks.


        August 12, 2016 at 12:00 pm

  8. Plans to replace Human Rights Act with new ‘British Bill’ could be scrapped.

    The so-called British Bill of Rights could be “junked” or rewritten by Theresa May in the wake of the vote to leave the European Union, it has been claimed.

    In what could be a breakaway from Michael Gove’s tenure at the Ministry of Justice, the Prime Minister has reportedly asked Liz Truss, the newly appointed Justice Secretary, to relook at the plans drawn up by her predecessor that were expected to have been announced following the referendum.



    August 11, 2016 at 3:36 pm

    • Let’s hope so.


      August 11, 2016 at 6:10 pm

      • More regarding facebook. for those of you who use it. DWP trying to get in.

        Blocked Facebook ads unblocked, for now.

        Almost every penny Facebook makes comes through advertising – and so any threat to that model really does put the entire company at risk.

        Which is why Facebook is moving quickly to get ahead in its running battle with Adblock Plus, a company that offers software that blocks ads from appearing to its 100 million or so users.

        Last week, Facebook made tweaks to its news feed so that the way Adblock Plus (and other similar software) “spotted” ads no longer worked, essentially tricking the blocking software into thinking ads were just normal posts.

        In response, Adblock Plus – drawing on the open source community – came up with a workaround! .



        August 12, 2016 at 9:05 am

      • Opera browser has a built in adblocker and so doesn’t need addons to be installed. I wish somebody would invent a Youtube HTML5 blocker that stops HTML5 video from buffering unless permitted by the user. Youtube – that is to say Google – are always tweaking the Youtube player to prevent blockers from working. Google’s take on the Youtube comment system is shite too.


        August 12, 2016 at 11:51 am

      • Didn’t somebody once get in trouble with the DWP for posting on Twitter when they said they were supposed to be doing an online worksearch. I seem to remember reading something like this in the Mirror a while ago.


        August 15, 2016 at 7:27 am

  9. I think that’s an old video from some time ago. I’m seem to remember searching and finding that the victim was a real person. Thanks to her valuable work experience(unpaid slavery), she’s probably the CEO of the whole hotel chain by now.

    Another Fine Tory Economic Slump

    August 12, 2016 at 12:46 am

  10. List of minimum wage offenders just the ‘tip of the iceberg’

    Steve Turner Unite assistant general secretary said: “This list of shame is an awful reflection of a desire by employers to scam workers which seems to be becoming part and parcel of modern day Britain.



    August 12, 2016 at 9:20 am

    • Takeaway delivery firm Deliveroo has softened its stance on a controversial new pay scheme which saw it face a backlash from drivers and government.

      Workers can now opt out of the firm’s pilot scheme to pay £3.75 per delivery, instead of the present rates of £7 an hour plus £1 a delivery.

      For those in the new scheme, the firm will also make sure they are paid at least £7.50 an hour at peak times.



      August 14, 2016 at 4:48 pm

  11. Youth services heading towards collapse, says union.

    UK youth services are heading for collapse, research into the scale of council cuts since 2012 has suggested.

    Some 600 youth centres have been shut, 3,650 youth staff have lost their jobs, and 139,000 youth places have been axed, the report for Unison says.

    And information from 180 councils warns of more cuts ahead, and suggests the youngsters most in need are being left with nowhere to turn for support.

    The government urged councils to “look at new ways” to secure youth services. – of course with volunteers/so called volunteers.



    August 12, 2016 at 10:22 am

  12. Feminist zealots want women to have their cake and eat it, says Tory MP

    Philip Davies tells men’s rights conference that Britain’s legal system is skewed in favour of women.



    August 12, 2016 at 10:24 am

    • He’s just a filibustering little shit. I well remember him helping to prevent hospitals being made to reduce car park charges. The man is a complete and utter waste of protoplasm.


      August 12, 2016 at 11:55 am

  13. Dementia: New training gives staff sense of patients’ experience.

    Unemployment: new training gives staff sense of benefit claimants experience. forget it.


    August 12, 2016 at 11:12 am

  14. On the Subject of Social Media – Homelessness

    h/t to Refuted


    Creator of chatbot that beat 160,000 parking fines now tackling homelessness

    Teenager who designed DoNotPay to overturn tickets in London and New York expands service to assist those dealing with housing problems in the UK


    August 12, 2016 at 12:38 pm

    • He’s got a very difficult job ahead.


      August 12, 2016 at 4:02 pm

      • This is a video for a new training programme Ipswich Unemployed Action is giving:

        Andrew Coates

        August 12, 2016 at 4:17 pm

  15. Employers worries.

    Employers at risk of legal action over Brexit harassment.



    August 12, 2016 at 3:59 pm

    • EU funding for farmers, scientists and other projects will be replaced by the Treasury after Brexit, Chancellor Philip Hammond has said.

      In a move which could cost up to £4.5bn a year, the Treasury will guarantee to back EU-funded projects signed before this year’s Autumn Statement.

      Agricultural funding now provided by the EU will also continue until 2020.

      But governments in Scotland, Wales and Northern Ireland said the guarantee does not go far enough.



      August 13, 2016 at 10:16 am

  16. The tactics the DWP uses to stack the odds against benefit claimants.

    Don’t give up – appeal.



    August 12, 2016 at 9:11 pm

    • Yes but they have people like you to advise them enigma so while we may all not be the least bit surprised at DWP’s deliberate under handiness, the battle remains full forward as its getting harder and harder for them to get away with things now its all unraveling and that’s all down to people like you sir.


      August 13, 2016 at 8:29 pm

    • There will be more, problems of course, but the consequences of it we know will push many into further debt, hunger & homelessness.


      August 13, 2016 at 10:05 am

      • enigma/Ω

        What amazes me and tells you all you need to know about UC is the system is incapable [current crap version anyway] of being rolled back if there are any software issues [Epic Fail].

        And what if any improvements has this new version brought anyone?

        As stated, Epic Fail


        August 13, 2016 at 11:13 am

      • The computer system can’t cope now, with only some 300,000 people having claimed Universal Credit. (Not all clients in that number being active of course.) There are twenty minute waits, or more, to talk to a person at the Universal Credit call centres to claim, report a change, monthly earnings or to sort out a problem and/or complain.

        If it’s as bad as this now imagine how absolutely hopeless the system is going to be when another EIGHT MILLION people on legacy benefits are migrated from those benefits onto Universal Credit, beginning sometime in July 2019, although, based on concurrent delays now expected with the implementation of Universal Credit, my bet would be that the Tories won’t risk displaying the result of such a whore-up to the general public less than twelve months before the next general election; I would imagine the switch-over from old benefits to UC will be attempted – and I do mean attempted – a fair time after after May 2020 when the full disaster will be patent.

        Many citizens will suffer the pangs of hell and far too many die prematurely as a result of this horror.

        I don’t believe that a single person in the know likes or approves of Universal Credit.

        The only thing I can say is that this cancerous mess is a fitting legacy for the appalling Iain Duncan Smith.


        August 13, 2016 at 11:47 am

      • With the amount of people losing their jobs, automation, cuts etc population growth, the ONS have their own projections. how many people will be on some benefit or another by 2019?

        Regarding phoning UC. they don’t want to know.

        Keep this in mind if your not yet on UC. or have just made a claim for UC..

        You phone them, your post code, they hang up
        you phone again, post code, they hang up.
        you phone again, this time your phoning on behalf of someone else, they answer, let them know your recording,


        August 13, 2016 at 2:53 pm

      • & regarding all those who lose their jobs because of being laid off.

        “Having considered all the evidence provided in this case I have decided that mr/miss/mrs did not lose employment through misconduct” – in my case letter from employer.


        August 13, 2016 at 3:22 pm

  17. CAS – Citizens Advice Scotland has wasted millions of public money for 20 years.

    Chief Executives have been given large pay-offs. One of them – the current deputy Chief Executive of the Scottish Council for Voluntary Organisations – was sacked from CAS but received a pay-off of £50,000.

    It’s similar to the sleaze in the old Work Programme!



    August 13, 2016 at 7:59 am

    • The company doing the review into CAS is Deloitte – the very company involved in the Work Programme sleaze!


      August 13, 2016 at 8:03 am

      • The CAB/CAS is where you are told about jobs, it’s also where you are given a longer form to fill in which includes having the option of sharing your health info, you don’t choose to share, 30 secs later the form is brought back to you & your told unless you choose to share your health info the CAB can’t help you.


        August 13, 2016 at 9:45 am

  18. “Victoria” looks a bit old to be playing the part of a ‘work experience’ teenager. And besides, didn’t she used to play to barmaid in Eastenders and before that she was Tucker Jenkin’s girlfriend in Grange Hill… 😉


    August 13, 2016 at 11:54 am

    • Yeah mate, that was back in the day when Dirty Den and Angie owned the Queen Vic. Innit.


      August 13, 2016 at 12:01 pm

  19. A bit of history, repeating.

    5 of the worst atrocities carried out by the British Empire.



    August 13, 2016 at 6:41 pm

  20. So has anyone traced any info on this Victoria character yet like what premier inn or i know her, she signed on at my place?


    August 13, 2016 at 8:37 pm

    • doug did a general search using google and no sign of this so-called ‘Victoria’.

      What makes this so suspicious is if this ‘Victoria’ existed as a real person you’d see her boasting all over the internet. Yet, nothing. Strange that. This couldn’t be another Made up story by DWP Press Office, they’ve never done that… Wait a minute….


      August 14, 2016 at 12:04 am

      • This video precedes the ‘Zac’ and ‘Sarah’ scandal when the DWP were busted by an eagle-eyed jobseeker for using made-up characters in their Press releases. DWP press releases all now include the disclaimer: “The content of this press release (including images) is for illustrative purposes only”. So safe to assume that ‘Victoria’ is ‘Zac’ and ‘Sarah”s sister!


        August 14, 2016 at 9:45 pm

    • It’s an old video I tel yeah.

      Published on 12 Aug 2015
      Vicki from Premier Inn talks about how work experience improved her job prospects.

      Published on 12 Aug 2015
      Vicki from Premier Inn talks about how work experience expanded her career options and helped her realise her strengths.

      Another Fine Tory Economic Slump

      August 14, 2016 at 5:17 am

  21. Calling bullshit on this: Radio devices, such as the walky talky Vicki is supposedly using DO NOT work in lifts. As far as radio waves go lifts are effectively a metal box and act as a ‘faraday cage’ blocking out the radio waves. Ever tried using your moby fone, if you have one 😉 , in a lift? How much else of this video is made up?


    August 14, 2016 at 9:37 pm

    • Not true im afraid in entirety Tesla.

      We already use Fluxor in things like implants and precision race engines.


      August 15, 2016 at 11:23 am

  22. Worker rights watchdog fails to bring a single prosecution in a year.


    A Department for Business spokesman said: “This government is committed to having an economy that works for all, that includes ensuring workers and work-seekers are treated fairly in the labour market. Following a consultation last year, we are taking a number of steps including appointing a statutory director of labour market enforcement who will set priorities for enforcement bodies and drive a new, overarching and collaborative approach to labour market enforcement across the entire spectrum of non-compliance. These measures will continue to guarantee workers have a level playing field and ensure the most vulnerable in society are protected.”



    August 15, 2016 at 9:39 am

  23. Hang on a minute — the DWP have got this girl doing night shifts and for no pay ? This has to be a set up. No-one can be that dumb.

    Come on DWP and Premier Inns, exactly who are you trying to kid, now let’s have the truth. Vicky is not really a work experience volunteer is she ?


    August 18, 2016 at 11:45 pm

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