Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Jobseekers Allowance 35 Hour Job Search: No legal requirement

with 142 comments

A Freedom of Information request shines new light on Jobseekers Allowance 35hr mandatory Work Search Activity:-

DWP says “no legal requirement for Jobseeker’s Allowance claimants to undertake 35 hours of Work Search…each week”.

Therefore, no claimant of Jobseekers Allowance (JSA) is required to undertake 35 hours of weekly jobsearch.

Note: Not to be confused with the Supervised Job Search pilot -Up to 13 weeks of weekly supervised job search of thirty five hours each week.

Short and sweet.

Thanks to Refuted (source) and Obi Wan Kenobi.


142 Responses

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  1. This is particularly important as we have received information from our readers and contributors stating that some people are being forced to carry out grotesque amounts of daily full-time ‘job-seeking’, peering into companies’ windows, logging into UJM, and making nuisance calls to firms.

    Andrew Coates

    January 2, 2015 at 10:16 am

    • This is yet another example of how the rules and indeed the law don’t matter in the arbitrary world of the Jobcentre, where logic and reason cease at the door – and Jocentre personnel (and G4S) become a law unto themselves!


      January 2, 2015 at 10:49 am

      • Yes, nothing but lies, it’s all coming out now though.


        January 2, 2015 at 4:13 pm

    • I will tell every person who comes into this food bank about this and also show them the proof.


      January 2, 2015 at 11:40 am

  2. Andrew Coates

    January 2, 2015 at 10:51 am

  3. The video below is “about strategies adopted by political leaders, both here and abroad, to keep the population confused, uncertain what to believe, or what to do – and therefore powerless”. It sounds like the experience of most Jobcentre victims:


    January 2, 2015 at 11:08 am

  4. The Jobseeker’s Regulations 1996 (latest available online from DWP, maybe up to date, maybe not)


    Steps to be taken by persons actively seeking employment
    18.—2(1) For the purposes of section 7(1) (actively seeking employment) a person shall be expected to have to take more than two steps in any week unless taking one or two steps is all that is reasonable for that person to do in that week.
    (2) Steps which it is reasonable for a person to be expected to have to take in any week include–
    (a) oral or written applications (or both) for employment made to persons–

    (i) who have advertised the availability of employment; or
    (ii) who appear to be in a position to offer employment;

    (b) seeking information on the availability of employment from–

    (i) advertisements;
    (ii) persons who have placed advertisements which indicate the availability of employment;
    (iii) employment agencies and employment businesses;
    (iv) employers;

    (c) registration with an employment agency or employment business;
    (d) appointment of a third party to assist the person in question in finding employment;
    (e) seeking specialist advice, following referral by an employment officer, on how to improve the prospects of securing employment having regard to that person’s needs and in particular in relation to any mental or physical limitations of that person;
    (f) drawing up a curriculum vitae;
    (g) seeking a reference or testimonial from a previous employer;
    (h) drawing up a list of employers who may be able to offer employment to him with a view to seeking information from them on the availability of employment;
    (i) seeking information about employers who may be able to offer employment to him;
    (j) seeking information on an occupation with a view to securing employment in that occupation.


    Notes: 2Para. (1) of reg. 18 substituted by reg. 2 of S.I. 2004/1008 as from 19.4.04.

    Source: http://lawvolumes.dwp.gov.uk/docs/a11-4001.pdf

    Basically “more than two” equals “three” (or more), what constitute a “step” is listed above!

    I wouldn’t rely too much on the part after “unless” as their interpretation is unlikely to agree with you…

    Universal Jobmatch

    January 2, 2015 at 11:35 am

    • So technically, creating a list of local employers, seeking a reference from a previous employer and researching information about entry into a trade is enough to be Actively Seeking Employment (ASE) in a single week despite not having made contact to a single employer about a single job vacancy …let alone applying.

      Universal Jobmatch

      January 2, 2015 at 11:43 am

  5. Reblogged this on sdbast.


    January 2, 2015 at 11:45 am

  6. Reblogged this on Britain Isn't Eating.


    January 2, 2015 at 12:01 pm

  7. Reblogged this on 35 Hour Work Search Activity.

    Universal Jobmatch

    January 2, 2015 at 12:03 pm

  8. That’s 7 people (who don’t have their own pc) told about this. good info for all.


    January 2, 2015 at 12:08 pm

    • Thank you enigma. Knowledge is Power. Plus the information is free without charge 🙂

      Jobcentre Plus have a cheek thinking they can bully people into 35 hour job searching a week when no law exists to make them do this.

      Would be good to remind the adviser that this could constitute “misconduct in public office”.

      http://www.cps.gov.uk/legal/l_to_o/misconduct_in_public_office/ Not that the CPS would prosecute for it.

      Universal Jobmatch

      January 2, 2015 at 12:13 pm

      • i demanded i wanted 8hrs a day supervised job search at my jcp and 50 quid a week in bus fair not, fkn going to happen pmsl

        super ted

        January 2, 2015 at 12:59 pm

      • Thanks Universal Jobmatch for the link “legal/misconduct, would be best to print off this and laws doc pdf, (above) for anyone who receives notice about it.


        January 2, 2015 at 1:43 pm

      • You may be interested Uni, when I got back to my gaff at lunchtime I had a copy of Benjy Gummer’s latest broadsheet,

        Most of it was very obviously a response, at great and boring length, to your and mine attacks on him – about unemployment in Ipswich.

        (Believe me his HQ is round the corner from mine and you can’t walk into town without him trying to button hole you).

        I am intrigued at his idea about an ‘Enterprise Island‘ in the Orwell.

        I assume that the Virgin Islands are to a bit old hat for his mates’ avoiding schemes.

        I knew the old City of London fan liked the idea of giving businessmen two votes in elections.

        Andrew Coates

        January 2, 2015 at 4:09 pm

      • I kid you not, I was in Sainsburys Hadleigh Road… just before I got there I got your message from the wordpress app… and guess who I saw? Ben Gummer and his missus… (or perhaps a very good look alike… with his other half) he hovered over the newspaper stand for a good 10 minutes as I was standing in the queue… (Cannot be sure but didn’t see him buy a paper by putting it in the trolley, probably looking to see whether he is front page of the Ipswich Star regarding the ‘superman’ drug deaths he has put his name to) I was going to go over and interrogate him, I managed to persuade myself out of it.

        I thought he was a Waitrose person LOL

        I received this broadsheet the other week, I put it to one side for later reading but I think its probably pending recycling which is annoying, would be really interested in reading it.

        I am disappointed that he has the audacity to claim he has the capability of converting the waterfront to an enterprise powerhouse of the east. An absolute joke. Furthermore, he has ignored EVERYONES opinion about the need for a Northern Bypass, and trying to compromise with a wet dock crossing.


        Ipswich Star extends on this crazy talk by claiming the Government is planning a (£60m est. IMO) tram service from Ipswich to Felixstowe. Surely a frequent reliable bus or coach link would be a good compromise allowing the Felixstowe Branch Line left for freight only train services.

        To put it in figures… Aside from the £80m cost of building the wet dock crossing…

        Excluding the inflated cost of the land…


        The UCS waterfront building cost £35m (2008) and James Hehir Building cost £21m (opened 2011).

        The 20 acres of land to be developed as an “Enterprise Island” in 30 years time will cost not short of £120m at future prices. Add the cost of Wet Dock crossing, looking at around £180m to £200m.

        Ipswich wont get that funding!!!

        Universal Jobmatch

        January 2, 2015 at 5:48 pm

  9. On the front door of the local jobcentre, is stated, “this jobcentre will soon be digital, if you need to speak to an adviser, you should phone them using your own phone”


    January 2, 2015 at 1:50 pm

    • They will never get Super Ted’s phone number will they! or mine!


      January 2, 2015 at 2:14 pm

      • Its a lot of money for jobseekers (with other costings) but for some it might be a viable decision to spend £2-4 each month for a voip number to utilise their internet connection for receiving phone calls – with answer machine built in for the service going to your email as an attachment. (check with provider first to see if they do this)

        Its a good way for receiving calls from employers, jobcentre and welfare-to-work providers… as when you have a job and done with it… you simply don’t renew your rolling monthly contract and lose the number.

        Result: Those agencies, welfare-to-work companies and some employers, that sold on your details to telesales companies etc. will no longer be annoying you.

        Alternatively, a cheap “feature phone” (although Argos and the like normally force you to buy an additional £10 credit making them not so cheap) and PAYG SIM card is a good alternative.

        Universal Jobmatch

        January 3, 2015 at 11:19 am



        January 3, 2015 at 3:41 pm

    • That is appalling. Despite the drive to make things “digital” there is still shed loads of paperwork done at jobcentres. Probably even more than before.

      For example the “My Work Plan” booklet (WS1)…

      Universal Jobmatch

      January 2, 2015 at 5:54 pm

      • That’s just it, what is the point of the paper work plan booklet when things will soon become digital, just another stupid idea coming from inexperienced people.


        January 2, 2015 at 6:13 pm

      • ill still hand in my paper work search been stock piling them for a while now n jack shit they can do about it get 2 every time 😉

        super ted

        January 2, 2015 at 6:17 pm

      • I was just thinking about that, hand in in where Super ted, if the jobcentres close their doors to those on JSA and anyone else, and make them phone them for what they need etc,, I would think that they will no longer take proof of jobs applied for on paper.


        January 2, 2015 at 6:28 pm

      • if they want an digital copy ill take a photo of it and email it to them and send 1 recorded post to the jcp.

        we get diff col cards at my jcp with the email of each coach on them and phone number.

        i got orange yellow and green ones for half the office atm get a diff coach every time or just sign n go what the yellow one is for.

        super ted

        January 2, 2015 at 6:42 pm

      • Digital will mean less advisers, so some of the lucky ones will still have a job, it will be a fight to the death in there! you can imagine.

        Taking printouts of all the jobs I applied for, I have always done, I have never created an account on UJM, I know they expect everyone on JSA to use that site, we’ll probably have to send them an email with all the jobs etc we have applied for, there goes our private info.


        January 2, 2015 at 6:46 pm

      • Then they will know our email add, maybe, hopefully we can send it all somewhere as you said, I can’t see that happening though, not with going digital.


        January 2, 2015 at 6:52 pm

      • they are just asking for it as what will happen when the hole system crashes they just shut up shop will be total chaos start to finish.

        i mean you could send an email with it loaded with mal ware ect n prob take out there fire wall piece of piss.

        like i got the email addr for 4-5 coaches i could just put it all over the net and spam the living shit out of um to the point they will be useless and unusable

        super ted

        January 2, 2015 at 6:59 pm

      • Yes they are, just another waste of time and money, it will be chaos as you said, and we know a lot of peoples benefit will be affected by it,


        January 2, 2015 at 7:05 pm

      • If this goes all out digital and ends up in total chaos it could potentially affect every person who claims benefit, millions will starve and become homeless. no IT system is Fully safe, these days.


        January 2, 2015 at 7:15 pm

      • And then there is “sick notes” from the doc, not forgetting all those people who don’t have their own pc or internet enabled device, 8 computers in the library, (if that still exists) digital just won’t work, a lot of people won’t get their benefit because of it.


        January 2, 2015 at 7:50 pm

      • Universal Jobmatch.

        “My work plan booklet” which claimants can’t be sanctioned for if they don’t use it, are you referring to those who can’t use a computer and instead can use the work plan booklet for their job search etc. even when it all becomes digital?

        or is it something else, (those who don’t know!)


        January 2, 2015 at 10:19 pm

      • Now this is bugging me! have I and super ted missed something!


        January 2, 2015 at 10:49 pm

      • I just don’t like the idea of DWP knowing my email address, I guess I just have to get used to the idea of them knowing, it’s called giving up!


        January 3, 2015 at 6:10 am

      • Create a new email address for Jobcentre Plus and ask them to change it to your new one.


        I am not sure enigma, like the Work Coach went on about everything being digital how you must update what you done online through Universal Jobmatch instead of those old booklets.

        Signing on was on paper – not those electronic pad things – then he handed over the WS1 booklet… which is ironic as not only is this a relatively thick booklet but on the back it clearly states “my appointments Please bring this booklet every time you come to see us.” He didn’t tell me that.

        I assume if I forget to bring this they wont sign you on OR see you (for non-signing on appointments)


        As for less advisers, I am looking forward to them losing their jobs. There will be bigger losers than others – not all staff are bad (not just saying this as a disclaimer line) but they are people who:

        a) Uphold public office doing the work of awful political anti-poor policy (I suppose a job is a job)

        b) Give benefit sanctions to meet their benefit sanction targets although they know in most cases its unjust (especially in cases were its motivated through discrimination such as racism, language barriers, disability, gender, sexuality etc) its not just doing a job but unlawful/illegal.

        c) In DWP Survey specify they are really unhappy and the majority might move on within 3 months (apparently this has improved in later years but a quick Google search couldn’t find a copy of the latest survey)

        d) Huge pressure and complaints to their union PCS all-the-time! (DWP is the largest Government Department (bigger than defence) and is a law to its own. No union will get their way, although a lot of PCS points are perfectly valid)

        e) The same advisers still working there since the DWP Survey I referred to above of a few years back.To put this into perspective, since highlighting abuse through whistleblowers and through their union PCS, they have kept progressively turning up the heat… so whatever they were upset about 3 years ago, isn’t a touch on what they do daily today.

        They “tell” jobseekers daily that there are thousands of jobs out there thinking claimants are scroungers for not securing employment (“them”) whilst they are holding on at Jobcentre Plus because they cannot find work elsewhere due to lack of jobs …using the jobcentre job as a stop-gap (“us”). Double standards, Us Vs Them scenario.

        So, there must be mild interpretation however that some people want a public sector job and are really happy into helping people into work, and the labour market doesn’t quite support their desire to jump-ship… however, employees of Jobcentre Plus must fully well know more than all of us, what damage the anti-welfare policies are doing on their “customers” (this includes the previous Labour administration) and as quite a large number stay at the DWP in Jobcentre Plus in order to remain there they must be pleasing middle management. We all know how.

        Universal Jobmatch

        January 3, 2015 at 1:50 pm

      • My work plan, and Guidance

        “The Work Coach and Assistant Work Coach should actively encourage”

        the claimant to use their My Work Plan booklet to record their plans as it will help them to better plan, manage and review their work search activity. It will also provide a strong basis upon which the Work Coach can determine whether the claimant is meeting their requirements for actively seeking work and make it easy for the claimant to
        provide evidence that they are undertaking reasonable steps to secure employment.




        January 3, 2015 at 3:01 pm

      • Just like UJM where they “encourage” using a threat. as you will also know


        January 3, 2015 at 3:25 pm

      • I was told that the WS1 MUST match word for word your UJM activities pages. Thats fine with only limitations of 250 characters INCLUDING spaces and limited space in the book.


        January 3, 2015 at 4:10 pm

      • Northolt

        You don’t have to use the “my work plan” booklet,


        January 3, 2015 at 4:35 pm

    • Yea 0345 and 0845 Call Centre {Someone Then PRETENDING To Be Fred Or Jane Or Whoever And At 35p A Minute From Mobiles


      January 3, 2015 at 10:36 am

  10. i gave them a number all right for a phone box in the middle of the sticks

    its been on there system for bloody years in still not clocked it 😉

    super ted

    January 2, 2015 at 4:25 pm

    • I have an email address I have given them. My emails are forwarded to a secondary address they know nothing about


      January 3, 2015 at 9:31 am

      • So they can still send you emails because you then get them sent to your other email add.


        January 3, 2015 at 10:14 am

      • I think the best idea is to create a new email for giving to the jobcentre.

        Most of the time you can trace the route of forwarded emails. Although to be fair its unlikely the jobcentre would bother going to these lengths.

        Universal Jobmatch

        January 3, 2015 at 11:05 am

      • Yes, with it all going digital, we have no choice really of hiding our email address from the DWP, (if we need to receive benefits) we all just have to get used to the change.


        January 3, 2015 at 11:56 am

      • I kid you not… read this genuine snippet from a job advert on Civil Service Jobs (https://www.civilservicejobs.service.gov.uk)…

        Further information
        Please see candidate pack for full details.

        All applications for these vacancies must be made on-line.

        There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying on-line. If this is the case, please email dwpjobs.csr@hmrc.gsi.gov.uk.

        No telephone number…

        Universal Jobmatch

        January 3, 2015 at 2:56 pm

      • There’s something wrong with this picture

        If someone with a disability can’t apply for a job on line, how can they send an email.

        The civil service!


        January 3, 2015 at 3:09 pm

      • civil /ˈsɪv(ə)l,-ɪl/ adjective

        1. relating to ordinary citizens and their concerns, as distinct from military or ecclesiastical matters.
        2. courteous and polite.
        3. (of time) fixed by custom or law rather than being natural or astronomical.

        obviously not the second definition lol

        “Got a disability where you cannot apply online? No problem, feel free to send us an email and we will send you a paper version…”

        The civil disservice. Overpaid and useless lol

        Universal Jobmatch

        January 3, 2015 at 3:14 pm

      • It does seem that a lot of people are in positions of employment that they shouldn’t be in. (the top jobs) it’s no doubt that many of the unemployed people would do a better job.


        January 3, 2015 at 3:32 pm

  11. posted by Stephen hulse


    I am on this programme now, the jobcentre want me to do this programme to look for work for my money the problem is we are put in a room for 8 hours day with no Internet to look for work, and not allowed to get yourself out there asking shops and companys for work, so how am I going to look for work? If I can’t do my job search I don’t get my money and can’t do job search as no Internet where we are. Do I not do my job search to sign on because I can’t or do I come home everyday to look on the Internet for work, then what’s the point of the programme.


    January 2, 2015 at 5:01 pm

    • Thanks for the repost bad time at the moment.

      Stephen hulse

      January 3, 2015 at 10:15 pm

  12. what’s the point of the programme.

    the providers need a non stop supply of cash from the dwp for the no help that they provide.

    i was at one years ago and got handed a colouring in book to fill in to pass the time lol

    and they even kept it as to show others what a good job i had done with the 8 felt tip pens i had managed to find/steal around the office as i was not given any bar a blue pen.

    super ted

    January 2, 2015 at 5:50 pm

    • super ted, there is no point in anything.

      Career politicians just want the control of power and wing it through, get a nice salary, expenses and bribes for their time and effort, and set themselves up for an honour in later years.

      People hate (typically career) politicians and their lovely expenses, salary and power trip, but wont support an independent candidate that would serve their constituency well. You know, its not a career choice, just serving the local community for 5 years or so…

      Its really sad that people don’t unite to disperse both Conservatives and Labour… the Scottish Referendum brought hope and hopefully initiative that reform could be implemented here despite the rigged Scottish referendum result… but 96%* of the voting population will choose either Conservatives or Labour…

      (* slight exaggeration but not far off)

      Universal Jobmatch

      January 3, 2015 at 2:42 pm

      • 55% fair and square.


        January 4, 2015 at 2:27 am

  13. The problem is this digital cloud non-sense holds advisers liable to falling for social engineering scams.

    Universal Jobmatch

    January 2, 2015 at 7:35 pm

    • Yes, there will always be hackers.


      January 3, 2015 at 6:08 am

    • DWP IAD Uses Google Chrome


      January 5, 2015 at 4:07 pm

      • You got to be joking me!

        Chromium is far overrated but the screen where you select a website (UJM, jobsearch etc.) looks rather IE4/5-ish.

        I am sure they could have improved that a little.

        Universal Jobmatch

        January 5, 2015 at 9:25 pm

  14. They would have to setup computers in several different places for all those who don’t have their own pc, the local library has 8 computers, (for a few thousand people) then there are those who don’t know how to use a computer.


    January 2, 2015 at 8:10 pm

    • Does anyone know of the restrictions/set-up of Jobcentre Plus jobseeker computers?

      – Do you have your own login?

      — If not, is information/computer changes lost when you log out (one account)/shut down/restart?
      — Is it the case where each person must login and logout for each session or is it automatically logged in when switched on and shut down in the evening?

      – What other sites are accessible apart from UJM?
      – What other sites are inaccessible? (i.e. is facebook, twitter, BBC News etc. blocked)

      – What browser is used?

      — Do they block advertisements and tracking cookies?

      – What operating system is used?

      – Is there word processing software installed?

      — Are jobseeker CVs available for anyone to view from the hard drive?

      – Can you print off the computers? (i.e. your CV – I know this is kinda anti-digital, but you know, job searching and that…)

      – Is the computer remotely monitored (i.e. so someone can view your screen etc)
      – Do they audit machines with random screenshots etc?

      Universal Jobmatch

      January 3, 2015 at 10:56 am

      • enigma

        January 3, 2015 at 11:00 am

      • you use your own email to register and then login. registration is a one off. ipswich use the wifi connections on the iads inside door a and floor 1 of door b. it uses the dwp own browser and you can access your personal email there too. the iads are available in half hour and hour slots. if you need more time you can ask otherwise they tell you to use the library. the tell is more of a mandate

        WPP VICTIM

        January 3, 2015 at 11:01 am

      • Advisers have been telling claimants to put their CV on indeed, not knowing that their CV will be public. thousands of CV’s are on it.


        January 3, 2015 at 11:05 am

      • I wouldn’t trust using the computers in the jobcentre, I do have my own laptop anyway which I would take, I would also use my own connection.


        January 3, 2015 at 11:12 am

      • Engima, I haven’t! I know CV library and others do practically the same. Contact details aren’t available which is how Indeed get their money but its truly shocking!

        Universal Jobmatch

        January 3, 2015 at 11:23 am

      • *Enigma !!! Silly typo . Apologies.

        Thank you WPP for the insight… it appears although this iads stuff is an Apple advertisement product lol, by name but not by nature.

        Internet Access Devices… sounds a silly name to me but its probably just me being awkward. Wifi hey?

        I assume the DWP browser is a custom skin on IE but be interesting to know whether it uses an open source alternative like Mozilla (Firefox, seamonkey etc) or Chromium.

        Universal Jobmatch

        January 3, 2015 at 11:29 am

      • Some advisers told me about it too, but I didn’t put my CV on it or on any other site. it is bad.


        January 3, 2015 at 11:36 am



        January 3, 2015 at 11:39 am

      • Okay…

        The ones in Ipswich are…
        – Thin Clients running Windows Embedded Standard (like a low footprint version of Win 7)
        – Uses wifi (you have to put your details in and sign up with BT in order to use them!)
        – Has a link (that no one uses) that securely deletes your session at the end
        – Seems (at first glance anyway) that you cannot edit your CV or print anything off

        I find it worrying how they couldn’t just hook it up to their juice, behind a firewall, with the same machine restrictions… and forcing people to register with BT just to use it (including email address, full name and postcode – that has pretty much identified you) is a big DPA concern, as you can be mandated through a Jobseeker Direction to do this.

        Universal Jobmatch

        January 5, 2015 at 9:31 pm

    • oops


      January 3, 2015 at 6:30 am

    • Enigma..I showed this to Andrew Coates last year. He posted on it. I got a phone call from the information commissioners office and the DPA registrar telling me to lay off. It was no longer up for discussion as it’s in INDEED’S terms and conditions


      January 3, 2015 at 11:08 am

      • Wpp providers found THEIRS there after I told them. Now they are saying DON’T use it. But thats Wpp


        January 3, 2015 at 11:14 am

      • But not good for all those who put their CV on it. ( I know someone who would like to talk to ICO about this)


        January 3, 2015 at 11:19 am

      • I avoid Monster, Indeed, CV Library, small non-reputable sites with hundreds of cross postings and the official UJM site.

        The whole online recruitment sector has changed (FOR THE WORSE!) in the last 5 years.

        There are tens of thousands of jobseekers (probably millions..) who hits all these major websites assuming they are giving themselves the best prospects of finding employment.

        I can tell you skimming UJM for real jobs that don’t go through a third party and traditional methods (shop windows, friends and family, employer websites, news sites, not-so-speculative speculative applications) will yield you exactly the same chances of securing work.

        Selling your details for free wont do you any long term favours.

        The industry has moved into the CV Database Rush… collecting all this information and selling access to it. It doesn’t really do any favours for employers either.

        Universal Jobmatch

        January 3, 2015 at 11:38 am



        January 3, 2015 at 3:37 pm

      • I know you tried with ICO, I was just saying that someone I know would like to talk to them about DPA, their rules and regulations. such as privacy.

        I would think that many people would have contacted ICO about Indeed.

        Similar to UJM, where people upload their CV, only UJM is not covered by ICO because it is a US site.


        January 3, 2015 at 3:49 pm

  15. High-tech equipment will be installed at more than 700 sites to make it easier for people to find work.


    so jobcentres won’t be closing their doors.


    January 3, 2015 at 8:05 am

    • But what’s with the “if you need to contact us phone us on your own phone” as if no advisers will be in the jobcentres, will G4S be in there standing behind everyone looking at what their doing on the computers, will there be plenty elec sockets for people to plug their own devices into, the battery issue, I have a lot of q’s! digital will stop all those que’s, I think not.


      January 3, 2015 at 10:09 am

  16. Looks like further additional help and support will be available at jobcentres’ shortly looking at this.



    January 3, 2015 at 9:58 am

  17. Iain Duncan Smith to accelerate benefit reforms to stop Labour reversing them.

    Benefits reform will be one of the key battlegrounds at May’s general election and the suggestion that Mr Duncan Smith wants to bed in fully his benefit reforms will infuriate Labour.

    Iain Duncan Smith said he would ensure that there would be a “step change” in the roll-out of Universal Credit in the first three months of the year.

    The Work and Pensions secretary told The Telegraph: “There is more we need to do – and we have to step up a gear in 2015.”

    In June last year Rachel Reeves, Labour’s shadow Work and Pensions secretary, said the party would “pause” the Universal Credit programme if it wins power.

    One Government source said there was now a culture at the department of “let’s get it all bedded in”. The source said: “Universal Credit is now business as usual.”

    Mr Duncan Smith said: “This year will see a real step change in the pace of roll out of Universal Credit: by spring one in three job centres will be providing the new benefit, and that progress will continue.

    Speaking last year Miss Reeves said that a Labour Government would halt Universal Credit and call in the National Audit Office for a “warts and all” appraisal.

    She said: “We’re not going to go in with a preconceived notion that we are going to proceed at any cost, which seems to be Iain Duncan Smith’s approach.


    Obi Wan Kenobi

    January 3, 2015 at 12:26 pm

    • That has always been the plan as far as I knew.

      There is no difference between Labour and the Conservatives in the sense neither cares about the long-term of this country… you have 5 years or you have 10… neither party is likely to have more than two consecutive terms.

      By default, Conservatives “should” get back in and lies about infrastructure investments adds “credibility” for that case. They will keep reminding people about Labour’s woes. The scandals (all parties have them), Brown selling off gold too cheaply not helping the economic case, the huge borrowing, etc. Of course, immigration and those on welfare will be the focus of hate. *yawn*

      Labour will go all out again, sign a few deals with the devil on this quest. Compared to New Labour their Shadow Cabinet and Leader are far weaker. This could be one of their shortfalls. Labour will repeal the Bedroom Tax, add a “mansion tax” no doubt, hinder the viability of zero hour contracts (firms will just employ people on 3 hours per week with overtime) etc. … they will push for more bogus apprenticeships to lower youth unemployment, they will keep workfare schemes for the rest of us, they will ride out the vast majority of welfare changes, likely to implement some tax credit system increase as an easy fix (except you must additionally apply for it to get it etc).

      The truth is Conservatives have damaged everything as much as Labour. Labour would like to drop VAT back down to 17.5% from the current 20% but can they afford to?

      Some of the major concerns are old people should be denied the right to vote lol they hold far too much equity, lowering voting age is a stupid idea as its easy picking for political parties who are much easier to deceive young people to get a vote. (Not sure why you should be able to vote before you can buy alcohol) But on a more serious vote, its always been a two party race… hard to establish change with a new political party… and the BBC are given far too much airtime to UKIP – even the Green Party got more seats than UKIP last time around (1 to 0 ).

      I never was in favour of the concept of “Short Money”…

      Universal Jobmatch

      January 3, 2015 at 2:33 pm

  18. Well, the battle lines are drawn, forget the Lib Dems, this countdown to the General Election is going to be a fascinating all bets are off head to head slogging match between the Conservatives and Labour.

    All we have to do is sit back, watch and listen, because inevitably these two parties will fight a no holes barred campaign against each other, this sometimes reveals information neither party will want aired in public.

    We the bloggers will always be here to mop up any info were not already aware of and pass it on to the public.

    Let the fight begin.

    Obi Wan Kenobi

    January 3, 2015 at 1:01 pm

    • Lib Dems never had a chance… okay, the “outsider” did well in that TV debate… but as we know …nothing on TV is real! 😀

      Now there is Nigel Farage as the “outsider” although its controversy one after the other with him and his party, so don’t see that as significant. Not saying to vote for him, just pointing out how things change. Its more about protest voting than anything with anyone other than the main two!

      Universal Jobmatch

      January 3, 2015 at 2:00 pm

  19. Thank you Enigma and I apologise. I just found again Mr Coates post on the matter. As he says it’s Japanese owned. Would that give it the same status as UJM ”being off shore so to speak


    January 3, 2015 at 3:54 pm

    • Yes, there are others, all of which I never use.


      January 3, 2015 at 4:01 pm

  20. I know that www,jobs24.co.uk is linked somehow to the IPSWICH STAR and other papers in the Archant Group. Infact it gives you the option for choosing an area to look in for work. As for TOTAL JOBS. Looking at the home pages it does rather look like CV Library is there a connection there


    January 3, 2015 at 4:06 pm

    • I’m not sure about Total jobs, I’ve never went on to it to find out.


      January 3, 2015 at 4:16 pm

      • Never CV library either. they are both probably not based in UK. I guess someone will come on here letting us all know about all the job sites that exist in UK.


        January 3, 2015 at 4:25 pm

      • Total Jobs (Total Jobs Group which includes CWjobs, caterer and a few other ones) is owned by Stepstone UK Holdings http://companycheck.co.uk/company/04269861

        Stepstone Gmbh (German) acquired them for £110m in 2012 (for £120k I could probably have knocked thme out of the water in 5 years lol) http://www.stepstone.com/about-stepstone/press/article?aid=630 – Reed owned part of the company I believe at one stage.

        Stepstone boasts 10 million CVs and database of 340,00 jobs.

        (The Competition Authority (CMA) cleared Stepstone to acquire Evenbase Recruitment Limited which to you and me is jobsite.co.uk – merger here … https://assets.digital.cabinet-office.gov.uk/media/542ab4bbe5274a1314000c47/StepStone-Evenbase-Full_text_decision.pdf I am not sure if it went ahead or is going ahead. What is interesting is they redacted turnover details, despite it being public information)

        The ultimate parent is AXEL SPRINGER AG – also German. As far as I understand it … Gmbh is like a private limited company here (i.e. Ltd or Limited) and AG is like a public limited company (i.e. Plc).

        There are relatively few players that own those job sites and the overall standard is really poor.

        Universal Jobmatch

        January 3, 2015 at 4:55 pm

    • Indeed, I find it pretty shitty when you own a job website and feature your parent company on the sidebar… looks awful as if its just for filling space because you cannot get the advertisers…

      Universal Jobmatch

      January 3, 2015 at 4:59 pm

  21. I only apply for jobs on company/employer websites, I find that ok for me.


    January 3, 2015 at 4:14 pm

  22. The Green party would end the billions wasted by the DWP and its private contractors on ever rising admin costs by the billions, by replacing all the cruel benefits regime that leaves more and more poor with less food money, if only bloggers would contact their local Green MP candidate and ask why The Greens’ have not put in their 2015 manifesto, two policies that are well hidden deep within their policy website.

    The Greens on their website offer:

    – universal and automatic Citizen Income, in or out of work just the same so not required to be actively seeking work, to the level of the basic tax allowance for all.

    – Full State Pension for all citizens, to the same level as the Citizen Income, when the state pension is payable if keep your job or are early retired under the massive austerity job cuts likely now to reach more like 2 million with the average works pension not even a mere
    4 per cent lowest income.

    The state pension is full to all citizens irregardless of National Insurance contribution / credit history, which has mostly been lost by cruel benefit rule changes, how the NI Fund is calculated and the massive early retirement in lieu of redundancy under Austerity.

    The state pension is not a benefit therefore had no business being listed under Austerity.

    The ring fenced and full National Insurance Fund is wrongly being called in surplus since 2013, when that money (unable to be spend on anything else by its third of use) is the
    non-paid out state pension since 2013, that is vital food and fuel money for the half of over 60s within working poor, those over 60s losing benefits who are disabled that TUC agree unlikely to be re-employed and early retired on tiny works pensions with nil other pension provision as were too poor.


    January 3, 2015 at 5:16 pm

    • The Green Party needs to be dissolved.

      They got a reputation for tree-hugging and dont-travel-by-car-you-will-kill-several-polar-bears. After a while, the penny finally dropped that they need to bring something more to the table than environmental-related solutions.

      So all their policies seem like pie-in-the-sky wildness to get votes… not quite as Lib Dems and their promise to legalise drugs to get into No10. Lib Dems got into third place… UKIP has got popular as the only English party that isn’t the main three… its a shame the Greens haven’t managed to pick up such promotion.

      Ipswich Star snubbed them…


      Ipswich Star is an awful excuse for a newspaper. online… Half of articles are non-news. 1 in 3 are paid for press releases… without being marked as such.

      Universal Jobmatch

      January 3, 2015 at 5:38 pm

  23. Are we about to burst the DWP’s
    hidden bubble?



    January 3, 2015 at 6:30 pm

    • Today (January 3) saw a mass movement on Twitter to get the facts of Conservative-led government across to the masses, using images and information to hammer home the realities.

      The impact was so great that the campaign’s hashtag, #RoadToRuin, did not just trend in the UK but also in the USA, with around 30,000 messages sent between 6pm and 7pm. That’s 500 every minute.



      January 3, 2015 at 8:34 pm

      • Is this set up by those loyal Labour supporters?

        One of my favourites…

        Its so true on many levels and is internationally applicable.

        Which is ironic when you look at places like Cuba which the Yanks tried to buy many times by four presidents. Without getting too political and living too much in the past, the Americans hate that they wont allow their big corporations in… a bit different to say the EU principles of freedom of people, services, goods and capital … more bullying.

        Sounds good a country without Starbucks, McDs and the like lol

        Universal Jobmatch

        January 3, 2015 at 8:46 pm

  24. I agree, a few good pictures on vox, the road to hell inc.


    January 3, 2015 at 9:39 pm

  25. I was just thinking about how much it has cost me to get all my A4’s of all the jobs I have applied for, replies etc, printed off to take to the job centre, and then there is all those docs and pdf’s from this site which I have also printed off, also to take with me as evidence that they are lying (soon after it’s “we made a mistake”) now that it will become digital it will actually save us money. not that we could really afford all those print outs in the first place.


    January 3, 2015 at 9:51 pm

  26. Hi am on the supervisor work programme and am doing the 35 hours a week job search, the place we are supposed to look for work has no Internet or fridge, how are we supposed to do a job search with no Internet.

    Am sat in a room for 8 hours doing nothing, people are asleep and playing game or listen to music on phones, even a bloke went to sleep for a couple hours!!!!!

    If no legal requirement for Jobseeker’s Allowance claimants to undertake 35 hours of Work Search…each week, do I have to go or what can I do


    Stephen hulse

    January 3, 2015 at 10:08 pm

    • Basically, Are you claiming: a) Jobseekers Allowance or b) Universal Credit

      Are you: a) On the Work Programme, b) in a Supervised Job Search Pilot area, or c) Neither

      If your answers are (a) and (c) then you shouldn’t be doing 35 hours per week job search.

      Universal Jobmatch

      January 3, 2015 at 10:26 pm

    • Are you sure it’s not the “supervised job search” your on, or is it a scheme called “supervised work programme”?

      This is for the provider of the supervised job search,



      January 3, 2015 at 10:29 pm

      • Am on supervised job search 35 hours a week 5 days a week with provider call ATS. I have read up that if the place has no Internet to do job search I could go home or to job centre to use computer
        I have also look through what the provider should be doing and there not following there guidelines.

        Stephen hulse

        January 4, 2015 at 11:43 am

      • If you can print that pdf about the guidance for supervised job search, take it will you to the jobcentre. and tell the adviser about it.


        January 4, 2015 at 11:56 am

      • or just tell the adviser about the guidance.


        January 4, 2015 at 11:58 am

      • The pdf file is 49 pages, £4.90 at 10p a sheet, or a lot of the ink in your printer, but when the jobcentre becomes digital we will no longer need to print anything off.


        January 4, 2015 at 2:06 pm

  27. A few quotes from DWP Employer Engagement and Experience Survey 2012 (2013 version exists but a completely different aim of boasting about Universal Jobmatch… without answering the same questions as 2012 version).

    The recruitment methods can be grouped in three key clusters:
    • internal or informal (promotion by the company itself such as notice boards, leaflets, website, or word of mouth, internal promotion, and responding to speculative applications), used by 67 per cent;
    • press (using newspapers, journals and broadcast media) used by 24 per cent of employers who used wider recruitment methods;
    • support from external agencies (such as recruitment agencies, careers services or other government services), used by 24 per cent

    3.3 Employers’ use of internet for recruitment
    Answers to the survey indicate that the vast majority of employers regularly use the internet, and that approximately two-thirds (64 per cent of all employers, or 68 per cent of employers who use the internet) do so for recruitment purposes such as placing job adverts (Table 3.2). As would be expected, employers who use the internet for recruitment rather than those who use the internet for other purposes have a much greater tendency to prefer to contact Jobcentre Plus via the internet when placing a vacancy.

    Table 3.2 Company uses of internet
    Use of internet for %
    Email 98.7
    Purchasing 73.5
    Advice on regulation 72.6
    Selling/promotion of goods and services 71.5
    Recruitment/placing job ads 67.5
    Seeking general business advice 65.9
    Paying taxes 48.7
    Other things 17.2

    Base: Those known to use the internet, and answering the question, 2,847.

    Note: Multiple response, so sum may be greater than 100 per cent.

    Source: Derived from Q58 and Q59. (Multiple response.)

    ( We can assume ‘other’ means p-o-r-n… )

    Gets more interesting…

    Table 5.5 Top ten ways in which Jobcentre Plus candidates were considered not ready for work

    Lack of experience 35.2
    Poor negative attitude 34.5
    Unqualified 24.2
    Inappropriate appearance 8.2
    Had to apply to keep benefit 6.0
    Did not want to work 3.3
    Did not turn up for the interview 3.0
    Did not know what they were applying for 2.6
    Long period of notice 2.5
    Not available during the hours offered 1.6

    Base: Those dissatisfied with the work-readiness of Jobcentre Plus candidates (scoring five or less), 986.

    Note: Multiple response, so sum may be greater than 100 per cent.

    Source: Q46 – In what ways were candidates not ready for work? (Multiple response.)

    26. Arguably ‘having to apply’, ‘not wanting to work’, ‘not turning up for interview’, ‘not knowing what they were applying for’ or ‘applying for jobs randomly’ are all evidence of a poor or negative attitude. If these responses are bundled together, they become the most prevalent work readiness concern of employers, accounting for 44 per cent of cases.

    I see it different. 1.6% couldn’t do the hours, 2.5% long notice period, 8.2% inappropriate appearence and 35.2% poor negative attitude – around 47.5% were bad. Lack of experience 35.2%, unqualified 24.2%, applied only to keep benefit 6%, did not want to work 3.3%, did not turn up for interview 3.0% and did not know what they were applying for 2.6% makes 74.3%… and this is people being forced to apply for jobs they cant do (lack of experience or qualifications) and don’t want to do. Almost 3 in 4 people!

    An interesting part of the latest version (2013) … Type of contracts recruited

    Public Sector: 88% 16-30 hours (‘fulltime’), 54% under 16 hours (‘part time’) and 22% zero hour contracts.
    Private Sector: 57% 16-30 hours (‘fulltime’), 33% under 16 hours (‘part time’) and 7% zero hour contracts.
    Third Sector: 70% 16-30 hours (‘fulltime’), 44% under 16 hours (‘part time’) and 12% zero hour contracts.

    Of course, will be a relatively small sample size of a few thousand, but surprised the private sector has lowest amount of zero hour contracts and the public sector having the most… although I know some firefighters are on Zero Hour Contracts.

    Interesting information about Zero Hour Contracts on this site http://www.lrdpublications.org.uk/publications.php?pub=WR&iss=1651&id=idp7973184

    Casualised work arrangements, such as “zero-hours” contracts, are spreading. The recession seems to be a lot to do with it, but there is also a suspicion that they are being used by employers trying to avoid the agency workers regulations, which now entitle agency staff — after 12 weeks — to the same basic terms and conditions as permanent employees.

    Universal Jobmatch

    January 4, 2015 at 12:09 am

    • There are a lot of people in jobs they shouldn’t be in, how many of them will be smiling about being employed.


      January 4, 2015 at 10:39 am

      • Well this is the problem with the UK labour market… (probably similar elsewhere) and in particular with jobcentre plus, people are continuously forced into doing different types of work, and thus over time people are doing other peoples jobs.

        Some industries will be in decline and training those people to do new jobs is a reasonable idea. In these circumstances they are highly unlikely to get back into that same sort of work they did previously.

        But mismatching people into different jobs, only hinders productivity in the workplace and thus generally speaking impacts wages too.

        Some people (typically middle-aged – “mid life crisis” perhaps) decide to change their career and do something completely different. Throw the towel in on their experience and qualifications. Many love the new change and do well out of changing their career.

        Of course, recruitment agencies and employment businesses love this. If it becomes harder for employers to recruit the right staff, there is a solution that can be marketed to promise to deliver this…. and they can charge a respectable price for it.

        Universal Jobmatch

        January 4, 2015 at 12:01 pm

  28. If no legal requirement for Jobseeker’s Allowance claimants to undertake 35 hours of Work Search…each week. Does that mean I don’t have to do it as there is no requirements.
    ( also no Internet, kitchen facilities and if you want a drink then drink out of the toliet tap)

    Stephen hulse

    January 4, 2015 at 6:20 pm

  29. the 35hr part is what it will be under uc and till then if ur on jsa it will not be in law.

    what you want out of is the contract with the provider and remove the dpa so they can not process any of your information.

    how long each day are you there and ask then in writing what they are doing to help you find work as in 4 months they might not even have no jobs after the election so cant see them spending out on anything pcs ect.

    if you need help with the letters send a email to these guys http://jobseekersanctionadvice.com/

    there x jcp managers and have not lost a case so far tbh the provider you got is not fit to look after dogs. its just a fkn scam for profit.

    if you do just walk out of a provider you will prob get a fail to attend sanction just keep proof that you did arrive at the provider sign fire log if they even got one lol,if not big hs nono so report them on that one as well as the other things that you said will shut um down for that, i never lost any of mine as like you say there is no law stating you must do 35r js at providers its just there bs

    the jcp will send a good reason letter and you reply on the back of that with proof you was there and instant win.

    super ted

    January 4, 2015 at 10:04 pm

  30. I’m not even sure if I am on the supervised jobsearch pilot, or not. Think I may be though.

    Landless Peasant

    January 5, 2015 at 9:23 pm

  31. A bit annoyed my library card had expired. I don’t have it, just got the number. I didn’t know they expired. Now I have to wait. Great. lol

    Universal Jobmatch

    January 5, 2015 at 11:45 pm

    • Can’t find my card either. I only have my number too. How long have you go to wait


      January 9, 2015 at 11:30 am

      • Not sure, not heard anything back from them. I am not sure whether I have to pay for a new card, hopefully not lol

        I am sure it will take a while (2 weeks) to be given a new one.

        Universal Jobmatch

        January 9, 2015 at 11:42 am

      • Yes I got one. If you take ID they issue over the counter. Costs £1.50p.


        January 12, 2015 at 1:49 pm

  32. Is this why now at IPSWICH Door A when you turn up to sign you must now complete an online jobsearch when you arrive and when you leave. G4S have people in the IAD area


    January 9, 2015 at 9:34 am

    • Does anyone know about the allocations between Door A, Door B and Door C?

      I know the under 25s have been told to go to MYGO now instead – if I am not mistaken.

      What makes someone have to go to Door B instead of main entrance Door A?

      Universal Jobmatch

      January 9, 2015 at 11:15 am

  33. Depends on your cycle. Papworth / Seetec Door C. Normal Signing Door A Post Work Programme B {?}


    January 9, 2015 at 11:21 am

  34. If the government want to save money they should cut jobcentre staff who have plenty of time chatting to there colleauges about there social life and keep jobseekers waiting beyond there sign on time.The manarger is scared to tell them off because of fear of being called a racist.

    Tony montana

    January 12, 2015 at 4:54 am

  35. rainbowwarriorlizzie

    January 19, 2015 at 2:59 pm

  36. Hi guys, just an up date for you there still is no Internet, but when their is the advisers are using it to look for work as there outta job in march, I have been here 5 – 6 weeks and there is still no Internet and I haven’t even had adviser sit with me to look at my CV, cover notes or anything,one guy bring his working dongle for people to use which is a joke.
    my problem now is that it’s effecting my mental health, am a very placid person but over the weeks am snapping at little thing and getting massive headaches, I told the bloke adviser today he needs to be careful what he saying around us, he will phone he’s manager and tell them that everythings ok when we have no internet how’s that ok, the one that got me tho was he said, when people get on the internet for 10 mins they should accept anything and take the job, otherwise we get you sanction and make my job easier.
    I told him if I heard anything like that again around me I’ll brake your legs then throw you out the window.

    Stephen hulse

    January 19, 2015 at 5:58 pm

    • Don’t harm anyone Stephen, it’s not worth it, soon you will see a change in the jobcentre, the attitudes from the advisers are changing in some jobcentres so in time this will be the same in all jobcentres.

      Again look at the newest post, , “Is this How Jobcentres Operate? Beyond Belief Barely Covers it…..

      You will find out what is going on.


      January 19, 2015 at 6:55 pm

  37. i understand frustrations concerning job seekers allowance and the agreements we sign.
    People i agree if claiming do need to actively seek work but the jobcentre is making some requirements very demanding for people 35 hours a week is a lot especially if claimants have big families and some times have disasters such as sick children to look after .
    The sanctioning levels for minor infractions that are causing problems and pushing people further and further in to poverty,as the rise of people visiting food banks is on the increase.
    i agree that we should take every oppurtunity to accept work but some can,t survive on minimum wage.

    Mark gumbley

    May 19, 2015 at 10:09 am

  38. Hi just recently came on universal credit i been told i need to 35 hr job search, i wanted to know is it mandatory ?


    January 21, 2016 at 6:20 pm

    • Yes, you have to work it out for the Job Seeker’s Agreement.

      You can do it like this: so many hours searching on the Net (e.g. 3 hours a day),so many hours filling in application forms, making ‘contacts’, sending spec letters, revising CV, looking at local paper.

      The way to fill up the numbers of hours is to give, say, 3 hours a day on the Net – every day – and the rest, say 1 hour for the first two things afterwards, and 1 hour for the rest.

      I should mention that the whole thing is a complete farce….

      Andrew Coates

      January 23, 2016 at 11:43 am

      • But if you say you spend 3 hours a day on the net yet say you don’t have internet access at home your work roach is going to challenge you: “How can you spend 3 hours on the net when the library only allows one hour access?”, some of us have been through all this shit… And of course course if you say you have internet access at home that opens a whole new can of worms… it is the way the jc works… you can’t ‘win’ 😀

        Ex-Steel Worker

        January 23, 2016 at 1:12 pm

  39. 50 jobs a week no problem 🙂



    January 23, 2016 at 1:43 pm

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