Ipswich Unemployed Action.

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Lord Freud Bounces Back at House of Lords – Celebrates Sanctions and Job Coaches.

with 57 comments

Most people would have thought that Lord Freud would have gone into hiding after his comments that some disabled people were ‘not worth’ the minimum wage.

That he would be right now trembling in some dusty bunker, grasping at a bottle of whisky, swallowing tranquillisers  and contemplating a loaded revolver on a desk in front of him.

Not so!

The dapper gent found time last week to pontificate on the government’s success in renaming”client-facing people” “Job coaches” and other “transformations” his department has brought into the world.

During his generously paid attendance at the House of Lords, that is.

A few half-hearted and meaningless words (‘full and unreserved apology’) about his vile statement and the old boy is away again!

Sanction “safety nets”, encouraging Monetary Policy Committees,  transforming roles, work coaches….

Does he ever stop?

Tuesday, 21 October 2014.


House of Lords. 

To ask Her Majesty’s Government what progress they have made in implementing the Oakley report on Jobseeker’s Allowance sanctions.

The Parliamentary Under-Secretary of State, Department for Work and Pensions (Lord Freud) (Con): We welcome the findings of Matthew Oakley’s review and have published our response, in which we accepted all his recommendations. We know that sanctions play an important role in conditionality, and it is crucial that the system is operated effectively and fairly. We are taking forward all recommendations and have already completed a number of improvements.

Baroness Lister of Burtersett (Lab): My Lords, as welcome as any improvements are to this punitive sanctions regime, given that Mr Oakley himself acknowledged the narrowness of his brief, the historically high level of sanctions and the accumulating evidence, including from food bank providers, of the hardship that they are causing, will the Minister now accept the growing demand for a more thorough, independent review of the whole sanctions system, as called for by the Work and Pensions Committee?

Lord Freud: I will respond to the noble Baroness in a moment, but first I would like to take this opportunity to repeat briefly the apology that I made last week. I want to make a full and unreserved apology for the comments that I made at the Conservative Party conference. Of course disabled people should be paid

21 Oct 2014 : Column 548

at least the minimum wage, just like everybody else, and I am profoundly sorry for any offence that I caused.

I turn to the noble Baroness’s question. Matthew Oakley found that benefit sanctions provide a vital backdrop in the social security system for jobseekers, and the OECD has ranked the UK as mid-table for the strictness of its sanctions regime. My right honourable friend Esther McVey has looked at these recommendations more widely and has made sure that we are reviewing claimant communications for all JSA claimants, not just the ones whom Matthew Oakley looked at, and that we are introducing a new IT interface to make sure that our relationship with local authorities works more smoothly.

Lord Forsyth of Drumlean (Con): My Lords, does my noble friend think that the largest annual fall in unemployment ever recorded, which was announced the other day, and the fact that 116,000 more disabled people are in work, might just have something to do with the painstaking work that he has done, both for the previous Government and for this Government, in bringing about the welfare reforms that are bringing to so many people, able bodied and disabled, the opportunity of a place in the workplace?

Lord Freud: As my noble friend said, the issue is that we are doing everything we can to help people into the workplace. It was a very encouraging assessment from the Monetary Policy Committee of the Bank of England, which said:

“A tightening in the eligibility requirements for some state benefits might also have led to an intensification of job search”.

That echoes something that the deputy governor had said a little while before. It is apparent that our reforms are working, with employment up by 1.7 million since 2010 and record numbers of people now in work.

Earl Attlee (Con): My Lords, the Oakley review suggested that some claimants do not understand—or even open—their correspondence about sanctions. What are we doing about this?

Lord Freud: Matthew Oakley was very concerned about the communications aspects of talking to claimants about sanctions. We have taken that point very seriously. Indeed, we have accepted his recommendations on that and are going further; we are reviewing and improving all our claimant communications on sanctions across every benefit, and we aim to ensure that people understand that they have received a sanction and why they have received it. We have introduced a claimant communications unit that tries to get the language right—because, as many noble Lords know, some of the language that the DWP put out in the past was clunky at best.

Baroness Sherlock (Lab): My Lords, I wonder whether the Minister has taken the opportunity to read the evidence that was given to Matthew Oakley when he did this report. I accept that sanctions are a necessary part of the system, but it is quite clear that many people have been sanctioned who have done literally

21 Oct 2014 : Column 549

nothing wrong. Look at the evidence from the CAB of the man sanctioned twice for missing appointments with his Work Programme provider; in fact, he had been to all the appointments with a company to which it had subcontracted him, but he was sanctioned. Then there was the man who was sanctioned after being told to be in two different places at once and the woman who was sanctioned for being in hospital having treatment for cervical cancer, despite having given advance notice of her hospital appointment to the system before she went in. I could go on. There is a very real risk of claimants starting to believe that the Government are more concerned with cutting their benefits than getting them into work. Will the Government sort this?

Lord Freud: My Lords, it is clearly utterly important that the sanctions regime is fair to people. We have put in layer on layer of protections and safety nets in the machine. People have, to start with, five days to respond to the letter saying that we are looking at a sanction. Then it goes to a decision-maker and then, if claimants do not like that, to a mandatory reconsideration, which is an extra layer. Then you can go into the tribunal process, and we have hardship. We are putting many measures in to make sure that we run this system as fairly as we possibly can.

Lord Kirkwood of Kirkhope (LD): My Lords, I associate myself with the remarks made earlier by the noble Lord, Lord Forsyth. Having worked with him closely in the past four or five years, I think that the Minister plays an absolutely crucial and effective role in the important reforms that are designed to assist low-paid families in this country, and if he was not here, things would be harder to deliver on time and on budget. However, the scale of sanctions surprises me, with 800,000 or 900,000 sanctions per year. That is not something that I expected ever to see. The claimant commitment that we have is beginning to appear to be used as a coercion document to get people to do things that they do not really want. Will the Minister look again at the report that Professor Paul Gregg did some years ago, which suggested that the way in which to get an appropriate use of sanctions is to involve the claimants at an early stage in a joint enterprise to get a claimant commitment to work?

Lord Freud: My Lords, we have really transformed the role of the client-facing people in Jobcentre Plus and turned them into work coaches; that is what the claimant commitment does. It is something that has been done very recently. The relationship between claimants and the work coaches has changed very substantially already.

57 Responses

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  1. Work Coaches? Interrogation Officers is more like it,help to get back into work? When did/is this going to start?


    October 26, 2014 at 11:47 am

    • It sounds so stupid – has anybody heard them say it?

      Andrew Coates

      October 26, 2014 at 11:53 am

    • Help to get “Back to work” it has already started, thousands are working for either £1.25 or £2 per hour, for their benefits, (so not counted as unemployed) those thousands are working because they don’t know the rules and regs, as pal JJ stated below.


      October 26, 2014 at 1:08 pm

      • And soon to be “millions”


        October 26, 2014 at 1:30 pm

  2. Reblogged this on sdbast.


    October 26, 2014 at 11:50 am

  3. “We have put in layer on layer of protections and safety nets in the machine.” says Lord Fraud.

    The trouble is when the provider screws up as in the case of the man attending all provider appointments and the provider saying he hasn’t: the decision maker believes the provider by default. Consequently all these so-called safety nets are then rendered utterly useless.

    And as is demonstrated by people posting here, most claimants are woefully uninformed about the sanctions/appeals process. When the decision maker come-a-calling, they don’t know what the hell to do. And they get no advice from the Jobcentre either unless they ask for it; and it’s all about asking the right questions, on which, once again, a lot claimants are clueless. They end up getting sanctioned, and they think they just have to take it.

    jj joop

    October 26, 2014 at 12:07 pm

    • Furthermore, if Lord Fraud didn’t mean what he said about the disabled he wouldn’t have made those remarks in the first place. The fact is he made them by default because he thought he was making them in front of his own kind, i.e. he never thought we’d get to hear them as well.

      jj joop

      October 26, 2014 at 12:32 pm

    • And just one more thing before I go and get my dinner. Lets be very clear: Fraud’s comments about the disabled were straight from the heart. He meant every word, don’t ever doubt it.

      jj joop

      October 26, 2014 at 12:49 pm

      • Yes mother


        October 26, 2014 at 2:31 pm

    • Someone on JSA comes into the local food bank as usual (every day that the food bank is open- 4 days per week) to search for jobs on UJM, then they get sanctioned for supposedly not applying for enough jobs, they are told the sanction is for 2 weeks but haven’t shown them anything in writing as to why, meanwhile I show them a few docs on my pc that they can use, to appeal, they read the docs but don’t bother to put it on a usb stick and print it, next day they tell us they are sick/unwell with stress, so made an apt at the docs, they then find out that the sanction is for another 2 weeks, so they end up crying in the jobcentre, later that day they receive a phone call from someone in the jobcentre, (we all heard it) “when is your doc apt? next week, are you looking for jobs? I don’t have to look for jobs because I’m sick for 2 weeks”

      As you all know, there are people who don’t bother doing what they should when sanctioned, as stated as there are those who don’t know what to say or what they shouldn’t say to an adviser, it is obvious that this person will be sanctioned even further for telling the adviser they didn’t have to look for work for 2 weeks.

      This person thinks they don’t need such docs, for appeal, but thinks that crying will solve their problems.


      October 26, 2014 at 2:27 pm

      • That person is 45


        October 26, 2014 at 2:30 pm

  4. You know it never amazes me how some people don’t ask the right questions like in this case,

    Why are advisors being rebranded as JOB COACHES.

    I said quite a while ago who are advisors or providers to advise anyone on anything as their not a recognised trade, professional body nor carry or require any formal qualification.

    Well as usual behind the claimants back, they’ve been plugging away to change that or should I say give the appearance of legal and established credence.

    Now some of you if you look at adverts for positions with providers may have noticed the line stating hold or working towards an ERS, well welcome to the first ever qualification that was founded in 2012 but still to this date is not a legal requirement inorder to practice.


    Next up is the professional body, one IEP again set up in 2012


    So instead of being seen as people who can only suggest a course of action, with this they will be seen as people who can train and develop, clearly giving off the deceptive air to the public that they are experts and know what their doing when the joke is no one todate, here or anywhere else on the planet has ever managed to create a 100% outcome or even near it when it comes to getting groups of people into sustainable employment proving their is not now nor ever been a solution that cast iron works.

    This is not all its about either as this government is trying to introduce that the youth (at some point will be everyone who cant demonstrate such) after leaving school and or college should go straight into work experience meaning the government can not only financially cutback on subsidising apprenticeships but can also increase the UK work force (free labour) with no cost transference to the employer. NVQs require the individual to be in the respective trade, its a requirement to eligibility for and gaining any NVQ qualification. The financial burden would I imagine be placed on the parents for the period as if their not already struggling. No doubt government will use this as a rue under universal credit to forcibly get their way with parents (ie your kid doesn’t do it, you don’t get child tax credit).

    The government also wants to effectively take away the right to chose a career of your own free choice meaning courses area to area would be tailored to the local labour market.
    This means if you wanted to be an electrical engineer (that’s not a domestic sparky) but your area had no such trade or no near area had then the choice wouldn’t be available. This is further proof the tories are all about business and not the public.



    So in college or not the youth will be effectively made to do unpaid work I would imagine up till their 21 assuming they gain sustainable employment there after and we dont globally or nationally go back into recession.

    (Theirs still way more to this people).

    (don’t read it or the links at your own peril be you parent or public)


    October 26, 2014 at 5:39 pm

    • If you want to know what terrible things these so called experts are saying and suggesting about your kids then check out this website.



      October 26, 2014 at 5:46 pm

      • You may be deluded into thinking you live in a democracy, well there’ll be no such illusion of a dictatorship when your told how to act, how to think and what your designation will be in life.

        I told you theirs worse things than a sanction and in time your going to find out exactly what that is first hand.


        October 26, 2014 at 6:40 pm

      • Gaia are you ok.


        October 26, 2014 at 6:55 pm

  5. Reblogged this on Britain Isn't Eating.


    October 26, 2014 at 11:11 pm

  6. They’re all completely barking mad, the lot of ’em. “A tightening in the eligibility requirements for some state benefits might also have led to an intensification of job search”. Utter bollocks. I did New Deal 4 or 5 times. I completed the two year Work Programme. I did Mandatory Work Activity. I do as much jobsearch as they tell me to do. I am still no nearer being employable than I was a decade or more ago. It doesn’t matter how many jobs I apply for, I know for a fact that I’m not going to get any of them. And if they want to sanction my benefits they can do that too, it will make absolutely no difference to improving my employability, though I may well die in the process (not that I’m bothered).

    Landless Peasant

    October 26, 2014 at 11:48 pm

    • When we talk about employers a claimant might as well have leprosy if they’ve been unemployed longer than a year so I can well imagine how your treated.

      Employers rather than ask the question of why will always take the easy road and bin such a CV and government know this but the problem is they don’t want to spend any real money to change it hence to piss poor attempt to make claimants look more marketable by way of six months work experience. We know fact in this country theirs a major shortage of scientist, engineers and the likes in this country but as it costs to much and takes to long the government would rather try to put the next lot of school leavers and backwards forward instead of over 24s languishing on the dole.

      Talking of minors do you know the government lifted the requirements for CRBs for people at companies giving them work experience training. As if we don’t already have enough pedos falling out left right and centre it would appear government seems hell bent on creating even more opportunities for them.


      October 27, 2014 at 1:56 am

    • I am in exactly the same position as you are having done all what you did. I’ll be stuck with this crap until I retire.


      October 28, 2014 at 11:37 am

  7. Before you all watch tonight’s Channel 4 programme on Universal Credit, read this excerpt:

    “The truth is that around half find jobs within three months with little official help, and the supply of jobs, rather than the attitudes of the workless, is the key factor. Universal Credit does nothing for this supply side”.

    Article here:



    October 27, 2014 at 10:17 am

    • Of course UC will save money now not only do you lose unemployment benefit, you lose all your benefits that your claiming after being sanctioned.

      Sanctioning someone who claims unemployment and housing benefit say will net a saving almost doubling the current regime, maybe even more.

      Im still waiting for the tories to explain how a homeless person gets a job or even point to an employer that would hire them besides the big issue that in my area is fast disappearing, especially when faced off against another news paper given out for free everyday, all week.

      I would like channel 4 to be blunt about it but considering not one single media agency todate has asked the golden question I posed above, I don’t hold much hope but who knows?


      October 27, 2014 at 10:58 am

  8. PM Freud’s defence of sanctions, this is what’s happening,

    “It’s always worth reminding ourselves just how draconian and irrational, not to mention pointless, sadistic, and avoidably counterproductive the benefit sanctions regime can be, not least because, as my colleague Patrick Wintour noted this week:

    The issue is one that all political parties are reluctant to take up, partly because public opinion is thought to be hostile to “benefit scroungers”

    Here are three examples, each of which has been reported by local news websites in the past few days (thanks to @boycottworkfare for the tip), each of which gives a flavour of the costly, miserable and sometimes absurd consequences of heavy-handed and indiscriminate sanctioning.

    First, the case of Ian Mulholland, 43, of Borough Rd Darlington, who was jailed for shoplifting after his benefits were stopped for nine weeks. Mulholland, a court heard, had admitted stealing:

    Three packets of casserole steak from Sainsbury’s

    For that heinous crime (total value of goods: £12.60) he was jailed for six weeks, although activation of a previous suspended sentence means he will spend 14 weeks behind bars.

    In mitigation, Mulholland, a former heroin addict, said he stole the steak because he was:

    Unable to afford food and, because of his ulcerated legs, was unable to get to the local food bank.

    According to Major Colin Bradshaw, who manages a Salvation Army food bank in Darlington, Mulholland’s financial and nutritional situation is far from unique. He told The Northern Echo:

    Around 70 per cent of the 50 to 58 people we help at our Friday night emergency food bank have been sanctioned – many of them over 50 years of age and all of them desperate.

    Meanwhile, the Kidderminster Shuttle reports that mother Lucy Hill, 35, of Westcott Rd, Kidderminster, was convicted on two counts of theft after being caught stealing chicken and washing powder “to feed her family”, which includes an 18 month old baby.

    Hill had been sanctioned for missing a job centre appointment. Interestingly, the Shuttle report emphasises not (as many media outlets would do) Hill’s moral turpitude but the pragmatic and sympathetic response from the public to her predicament, reporting that:

    Now the public have rallied behind her [Hill], agreeing they would have to steal as well in her position..

    More: http://www.theguardian.com/society/patrick-butler-cuts-blog/2014/oct/24/benefit-sanctions-unfair-consequences-clapson

    Andrew Coates

    October 27, 2014 at 11:58 am


    The prospect of either a Tory victory or a Tory/UKIP victory at the next general election is now even more likely in the wake of the recent resignation of the Scottish Labour leader.

    Scottish people are abandoning the Labour Party in droves in favour of the SNP – a move which could cost the Labour party the loss of the next general election if enough Labour MPs in Scotland lose their seats.

    A comment in today’s press in Scotland says Johann Lamont quit because she didn’t like being told what to do by out of touch politicians in London. The writer goes on to say that 45% of people who voted for Independence recently have felt the same way most of their lives!!

    If the Tories and UKIP triumph next May, God help the poor, the unemployed, the NHS and the Welfare State. The only consolation for Scotland is to have the promised devolved powers on Tax and Welfare – which hopefully will stop the punitive Tory sanctions regime and put an end to foodbanks etc.


    October 27, 2014 at 12:58 pm

    • Scotland would be a better place to live.


      October 27, 2014 at 1:05 pm

  10. UK Job Centres to install biometric recognition pads.

    The Department for Work and Pensions has announced the launch of biometric and signature recognition pads at Job Centres to help job seekers find employment.

    It is hoped the introduction will help people apply for roles online more easily, while also enabling them to sign for their benefits.

    The initiative will see 700 Job Centre points across the country receiving the new technology, alongside the installation of 6,000 new PC workstations that will assist jobseekers to find employment more efficiently.

    It has been estimated that the new technology will save the Department for Work and Pensions £2 million a year.

    The technology, which has already been tested at the Job Centre in London Bridge, operates on the same network as all government computers and so is subject to the same high level of security, limiting the threat of hacking and viruses.


    Obi Wan Kenobi

    October 27, 2014 at 3:30 pm

    • Limiting the threat of, not good enough.

      apply for jobs more easily, easier, how.

      no matter what the threat people will have no choice but to sign. there goes your information.

      save £2 million, might see a few advisers, signing on!


      October 27, 2014 at 4:05 pm

  11. Liverpool Echo:

    Heart attack victim was told he must attend work scheme… as he lay in hospital.

    DAYS after suffering a major heart attack and as he lay in a hospital bed wired to monitors facing a bypass operation, a Wirral dad was phoned and told he must continue a government work programme.

    Colin Rogers, 58, from Irby, had been admitted to Arrowe Park Hospital and then transferred to Broadgreen, in Liverpool, after suffering chest pains.

    His wife, Carol, said she was later told he was moments from death as his heart failed and then specialists said he must undergo a quadruple heart bypass operation after he was taken ill on September 27.

    Yet, days later – despite his wife informing the Job Centre of her husband’s condition and asking that this be passed on – as he lay in bed in hospital he received a call about his place on the Government’s Work Programme, delivered by public services company A4e.

    Colin, who had worked for Champion Spark Plugs until the factory closed and he was made redundant, was told by a manager from A4e that he was committed to the work programme he had been signed up and would have to continue it.

    Colin, who came out of hospital a few days ago, said: “I couldn’t believe that they were ringing me because I had given my wife a list of people who needed to be told and she had contacted the Job Centre and told them A4e needed to be informed what had happened to me. So I was completely shocked and I said to the guy I couldn’t believe he was phoning me, that he was supposed to have been told that I had a heart attack.

    “This guy was persisting about wanting to discuss the next plan of action but I said I was ending the conversation and put the phone down.”


    Obi Wan Kenobi

    October 27, 2014 at 3:52 pm

    • It does not matter what your circumstance or situation is, your sanctioned because you still exist. it can’t get any worse, or will they phone someone who is already dead.


      October 27, 2014 at 4:12 pm

    • Colin Rogers could have been the very first person to have been called while dead. would that have changed anything,?


      October 27, 2014 at 4:16 pm

  12. There’s a programme on Radio Four about welfare reform, at 8.30 tonight – just after the Channel Four Dispatches on Universal Credit.

    Personally I was looking forward to watching a Star Trek Next Generation repeat on at the same time on CBS Action (new on digital) but sacrifices have to be made.

    Andrew Coates

    October 27, 2014 at 5:09 pm

    • Thanks for that info, should be interesting.


      October 27, 2014 at 5:32 pm

  13. Sports Direct forced to advertise zero-hours contract terms



    October 27, 2014 at 7:08 pm

  14. After watching ch 4’s programme on UC and BBC radio 4 on UC, UC is a mess, advisers are not fully trained in it, those on benefits not receiving all the benefits they were entitled to, UC being an expensive mistake, and trying it out on people, never mind if those people end up homeless etc, due to the lack of experience of those who are supposed to know.


    October 27, 2014 at 9:32 pm

  15. im going to get another warning letter lol im now in 3 zones yellow orange and green and got 2 work coaches and i still wipe the floor with um.

    im going round the jcp like a fkn wheel in a fruit machine atm they cant get me now on anything provider mwa cwp as they wont have me in there offices work places as ill empty them faster than they can fill the dumps.

    spent an hour near on advising a work coach what i have to provide as paper work search and i dont have to hand in screen shots of jobs as my paper work search covers my jsa claim. and ujm will not change that fact, and thats the law.

    and i also advised him on the dpa and what they can and cant do as its the fkn law and putting a hand full of pcs on the first floor will make no difference what so ever as id apply for any jobs i found at home and there’s nothing they can do to stop this as its the law.

    by now every one in the hole office is listing to me tell this dick he got no chance going head on with me then says how did you get out of the mwa as i was sanctioned and one and looked bemused as how i done it.

    i said they sent me home as unsuitable did you pay there fee as that’s fraud then like the wp fee you paid and never done 1 day at the place.

    no comment.

    by now 2 other advisers started busting in so told them its none of there business and both had clients with them as well so showed them the comments out loud my mwa said about me and soon shut them up.

    coach then says but it says you never turned up and said i did and that proves it even tho they slagged me off on there company’s fb page haha and paid 10 squid to leave which i did and went straight to the jcp to report that fact and no one was told.

    by now they near out of puff so brought up the cv again so said as my last coach asked for 1 i rote 1 by hand not much on it tho name addr ect no work history just to shut them up about it and then went through my book and said well its not here and i was lying about it and never gave one over.

    so said so the one thing that would have my personnel details phone numbers on and you have lost or binned it then.

    asked the other coach if i had gave them one and said no.

    err excuse me want to look what it says on ur screen what the other coach put on there about it.

    looks and says i did hand in a hand written cv and was to be typed up on printer.

    so where is it.

    no answer.

    so said well then ill have to report this to the ico office as you have lost binned or stolen my cv called my a liar and then proved you wrong on ur own system.

    im back to just signing again now 😉 they cant handle me sat in front of um i stress um out to fast.

    even tho all 3 had a pop i still took them down a peg or 2 😉

    super ted

    October 27, 2014 at 10:20 pm

    • Knowledge = power, as you have shown!


      October 27, 2014 at 10:32 pm

      • What happens when an unstoppable force meets an immovable object.

        They surrender.

        super ted

        October 27, 2014 at 10:44 pm

      • Good on yeh as always super ted, those bell ends need this treatment, the lying ,cheating sack of sh@ts that they are.


        October 27, 2014 at 11:48 pm

      • i came they saw i kicked there ass, every single time, and im classed as entertainment and putting on a show for the jcp staff 😉

        ill fkn start charging them soon n send an invoice 😉

        super ted

        October 28, 2014 at 12:08 am

      • I don’t know if your already doing it yourself but I never miss a chance to help others when im in the jobcentre, it drives the advisors mad when they cant pull off one their tired old lies to new or unknowing claimants.


        October 28, 2014 at 12:18 am

      • what do you think my voluntary job is, posting on here any help i can lol i gave 1 person at a provider more help in 30 mins than the jcp did in 5 years.

        i was told to never go back and that was help back to work course at a provider i hacked there wifi on my phone in 5 mins.

        more fraud.by pinnacle ppl was 4 4 weeks

        they was not impressed lol as i would help others on jsa ect even if they were from a diff religion in it pissed them right off as it makes them look stupid and get round there bs non advice.

        its mandatory, is it 😉

        super ted

        October 28, 2014 at 12:35 am

      • Nice one, top one as usual super ted.


        October 28, 2014 at 9:53 am

      • Whenever I see anyone using UJ in the library I make it my public duty to spread the word about all the rules and regulations that they can use against the JCP advisers. However a lot of them are simply not interested or concerned.


        October 28, 2014 at 11:44 am

  16. I too watched this programme but still feel the channel played it down instead of reporting it keenly like they had a bit between their teeth.

    I felt they just didn’t challenge DWP enough on the matter and allowed them to paint a picture that just isn’t their. Even when faced with a damning letter from a processing centre manager, DWP still denied any such thing was going on but were prudent enough not to call the letter a fake, a lie.

    I feel if the civil service code wasn’t in the way, more DWP servants would come forward to confirm what we all know is true.

    Lastly in the case of the couple, channel 4s dispatches should have investigated further when they knew that the couple had said the staff said they hadn’t been trained properly but was then claimed by DWP that it was the couples fault so we could all see the truth for what it was.


    October 27, 2014 at 11:30 pm

  17. uc computer system 😉

    super ted

    October 27, 2014 at 11:45 pm

  18. gaia

    October 28, 2014 at 12:13 am

  19. gaia

    October 28, 2014 at 12:38 am

  20. my work coach looks like this when i let rip

    super ted

    October 28, 2014 at 1:27 am

    • Which I’m guessing is frequently. I’d love to be a fly on the wall when you let rip.

      jj joop

      October 28, 2014 at 4:20 pm

  21. Lord Freud: My Lords, we have really transformed the role of the client-facing people in Jobcentre Plus and turned them into work coaches; that is what the claimant commitment does. It is something that has been done very recently. The relationship between claimants and the work coaches has changed very substantially already.

    Its just the same old bullying and threats,these comments made by fread are hollow and totally meaningless.call something what he likes its still the same old.

    The theft of food,of course this is going to happen.being then a criminal record follows its a spiral downwards. jobcentres,those they think are not going to find work they don’t like or have it in for,the aim is just to bully and intimidate them out the door.what happens then they couldn’t care less.


    October 28, 2014 at 3:23 am

    • “ken”

      Talking about food theft, which is on the increase, do you remember the obscenity of butter mountains, grain mountains, wine lakes and milk lakes?

      How much is pint of milk these days?!


      October 28, 2014 at 9:25 am

      • 50p-70p depending on where you buy it?

        The dairy department

        October 28, 2014 at 2:27 pm

      • For “The dairy department”

        Ah, but how much does the farmer get?


        October 29, 2014 at 8:45 am

    • Arr but they will, as predicted the cost on malnutrition cases in hospitals and crime cases citing benefits sanctions is increasing.

      These services cost way more than benefits so you can say with certainty that sanctions do in turn cost the tax payer more over the long run.

      Claimants about to be sanctioned might like to advise the advisor of that along with “your a taxpayer right” ?

      If you fancy turning the screws more you could say ” its no use the court trying to impose a fine as officially after a sanction wont have a pot to pee in meaning a trip to prison which currently cost per prisoner per day around £110. If we talk about hospital that’s around £158 a day possibly much more dependant on how long one has been malnutritioned before seeking help along with any prior afflictions.


      October 28, 2014 at 9:33 am

  22. Major blow to government trying to hide their tracks from the public.


    IDS friend one Chris Grayling the former spin doctor for welfare reforms gets thwarted in his attempt to prevent the public making government accountable.


    October 28, 2014 at 9:38 am

    • DID YOU KNOW ?

      Homelessness has spiked every time conservatives have been in government.

      After John Majors reign homelessness stood at 245,350 in 1998

      Since the Cameron has been in office (2010), homelessness has spiked from 93,600
      to 113,270 (2013).

      Will David and consorts beat Majors triumphant failure, we shall see ?


      October 28, 2014 at 9:49 am

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