Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

JSA Sanctions: A Guide.

with 157 comments

This has been signaled to us (hat-Tip: NB)

It is an extreemly clear and well-written guide from Benefits and Work.

JSA sanctions

Sanctions against claimants have reached record levels and it is very clear that they are being imposed for the tiniest deviation from agreements or even for no good reason whatsoever. They are now affecting not just JSA claimants but also ESA claimants – particularly those forced onto the work programme.

Below we’ve given our top tips for avoiding sanctions and some of the most outrageous examples of unfair sanctions that we have come across.

We also explain how to sue the DWP or work programme provider if they make an activity mandatory and it is unreasonable because of your health condition or disability

But we’d very much like to hear from you about your experience of sanctions, or threats of sanctions, and also any advice you can give fellow claimants on how to avoid or challenge unfair sanctions.

Top tips for avoiding sanctions

Don’t assume that your personal adviser has any knowledge at all about your health conditions or disabilities, if you have any. Instead, give full details in writing of the effect your health has on your everyday activities and your ability to move towards employment.

Ensure that your jobseeker’s agreement or claimant commitment is as realistic as possible and takes into account any specific health or disability-related limitations you have. Be as confident as you can be in negotiating the agreement – take a friend or relative for support if possible. Make an official complaint if your adviser won’t reach an agreement with you.

Try to get to every appointment early. People are unfairly sanctioned just for being a few minutes late.

Always ask for everything in writing, where possible. It’s much harder for the DWP or private sector provider to blame you for their mistakes if you have evidence that, for example, an appointment time was changed.

If something is agreed over the telephone, write or email confirming it. When you write confirming what has been agreed ask for an immediate response if your understanding is not correct.

Keep every bit of paper, text and email you receive. You might need them as evidence.

Record every telephone call if you can. It’s not illegal and you don’t have to inform the DWP or private sector provider that you are doing it.

If you’re given an unreasonable instruction, use the jobcentre plus complaints procedure immediately. Most people don’t complain, possibly because they think it will make things worse. But all the evidence is that Jobcentre Plus staff have targets to meet and they are looking for easy victims, not people who will cause them problems.

If you’re unfairly threatened with a sanction, or actually sanctioned, immediately complain in writing to your MP’s office. Send a copy to jobcentre plus and the private sector provider so that they know that your MP’s office is now involved. Complaints where an MP is known to be involved are taken much more seriously.

If you are unfairly sanctioned then challenge the decision via the mandatory reconsideration and appeal process. There is a very high success rate for appeals against sanctions, around 50% are successful and it’s likely that many more are resolved in the claimant’s favour before they ever get to a tribunal hearing.

If you don’t do something in your agreement which was mandatory, always explain in writing if you had good cause for not doing it. The decision maker has to take your explanation into account when deciding whether to impose a sanction. However, personal advisers are instructed that they should never ask if you have good cause, but only take details if you volunteer the information without being prompted. Good cause for not carrying out a mandatory activity could include, for example: a medical appointment; caring responsibilities; transport problems; unreasonably high travelling or childcare costs if you did as required.

Read more here.


Written by Andrew Coates

May 19, 2014 at 11:28 am

157 Responses

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  1. Reblogged this on sdbast.


    May 19, 2014 at 12:19 pm

    • Thanks This Is Very Useful


      May 19, 2014 at 1:51 pm

  2. Nice post their Mr coates, nice post indeed.


    May 19, 2014 at 2:14 pm

  3. Excellent post. The JC+ Advisor who carries out the DEA function at my local JC+ refuses point blank to interview individuals on ESA in a private area (despite him being warned that it contravenes the Equality Act) He insists on carrying out WFIs on the phone if you refuse to attend an open office interview. I believe he’s just being a lazy sod and prefers to sit on his arse in his office all day. For many using the phone is very difficult, especially waiting in for hours on end for the “withheld number” This can cause epic levels of stress and a serious deterioration of mental health.

    How interested will he be in being gently told about how we have a right to sue the DWP about such issues? Very, if he values his slow downhill coast to retirement.

    This post couldn’t have come at a better time!


    May 19, 2014 at 3:45 pm

  4. Stitching-up claimants is all part of the job, says Jobcentre insider.

    Former Jobcentre Plus adviser tells of a “brutal and bullying” culture of “setting claimants up to fail”

    Last week Iain Duncan Smith met a whistle-blower who has worked for his Department for Work and Pensions for more than 20 years.

    Giving the Secretary of State a dossier of evidence, the former Jobcentre Plus adviser told him of a “brutal and bullying” culture of “setting claimants up to fail”.

    “The pressure to sanction customers was constant,” he said. “It led to people being stitched-up on a daily basis.”

    The man wishes to be anonymous but gave his details to IDS, DWP minister Esther McVey and Neil Couling, Head of Jobcentre Plus, who also attended the meeting.

    “We were constantly told ‘agitate the customer’ and that ‘any engagement with the customer is an opportunity to ­sanction’,” he told them.

    IDS and his department have repeatedly denied there are targets for sanctions.

    “They don’t always call them targets, they call them ‘expectations’ that you will refer people’s benefits to the decision maker,” the whistle-blower says. “It’s the same thing.”

    He claimed managers fraudulently altered claimants’ records, adding: “Managers would change people’s appointments without telling them. The appointment wouldn’t arrive in time in the post so they would miss it and have to be sanctioned. That’s fraud. The customer fails to attend. Their claim is closed. It’s called ‘off-flow’ – they come off the statistics. Unemployment has dropped. They are being stitched up.”

    “Customers were being deliberately and inappropriately targeted,” the whistle-blower says. “I would see people crying in frustration, knowing they have been stitched up. Yet my Jobcentre was held up as a shining example to others. One of the district managers came to congratulate us. He said, ‘I see these people hanging round the precinct, being lazy, drinking, taking drugs’. That was a very senior leader. Another said, ‘These people are taking your money’. There was a total disrespect for the customer.”

    Advisers were told to “inconvenience” benefit claimants, he says. “I was told see them face to face, agitate them. ‘Let’s inconvenience the customer’, they said, ‘get on these people from day one’.

    “They were treated appallingly, lots of conditions put on them. Many of them were vulnerable people with low self-esteem or coming back off sick. We were setting customers up to fail.

    “This Government has developed a culture in which Jobcentre Plus advisers are expected to sanction claimants using unjust, and potentially fraudulent actions, in order get people off the dole.

    “This creates the illusion the Government is bringing down unemployment.

    “The last thing Iain Duncan Smith and Esther McVey want is for this uncomfortable truth to be uncovered.”

    Last night a spokeswoman for the DWP said: “We take any allegations such as this ­seriously and will ­investigate.


    Obi Wan Kenobi

    May 19, 2014 at 4:24 pm

  5. Iain Duncan Smith used false statistics to justify disability benefit cuts.


    Obi Wan Kenobi

    May 19, 2014 at 4:51 pm

  6. WANTED: New head of crashingly expensive, error-prone and frankly cursed one-dole-to-rule-them-all system.

    Whitehall mandarins are deeply touchy about what historians may eventually consider to be one of the Tory-led coalition government’s biggest domestic failures – the widely slammed Universal Credit benefits’ system.

    In fact, that sensitivity around Universal Credit (UC) has led to the Department for Work and Pensions scurrying to find a new head for the troubled project, a whole year before its current boss, Howard Shiplee, is expected to exit his contract.

    There has been a revolving door at the DWP ever since Universal Credit’s inception in 2010, Shiplee’s successor will be the seventh person to lead the struggling project in the space of under three years, the DWP has burned its way through top management at Universal Credit.

    Those who are easily spooked might say that, given its chequered history to date, the delayed Universal Credit system is cursed. But then, seven is a lucky number, at least.


    Obi Wan Kenobi

    May 19, 2014 at 5:02 pm

  7. My problem is trying to remain calm whilst being interviewed. I just want to scream “FUCK OFF” at the top of my voice.

    Landless Peasant

    May 20, 2014 at 12:22 am

  8. Here’s someting to cheer everyone up:

    Hey IDS, McVey, Cameron and all you other Tory Tosspots:

    Behold the countdown timer to your eviction from Government.


    Obi Wan Kenobi

    May 20, 2014 at 11:27 am

    • Act in haste, repent at leisure Obi Wan.

      As yet as is always the case their is no distinct proof the Tories will not get re-elected and in earnest even if they didn’t retain governance I don’t expect labour would treat the unemployed any better.

      To make matters worse all this fudging of figures around the world along with other behaviours is merely masking a more important underlining issue that no one can as yet figure out how to avoid besides buying time through a see saw ride mixed with pass the parcel.


      May 20, 2014 at 12:15 pm

      • Re-elected??? – they weren’t elected the first time around in 2010!

        The Tories are only in power now by a fluke because the LibDems formed a coalition with them.

        Obi Wan Kenobi

        May 20, 2014 at 2:33 pm

      • That maybe so but do you believe it would have been any different under labour had they retained governance ?

        Its a crock of crap no matter who gets in which is and until further notice only EVER going to be cons or labs.


        May 20, 2014 at 4:10 pm

  9. I find that the job sites indeed.co.uk and cvlibrary.co.uk are useful insomuch as you can instantly apply for vacancies and not have to go through the pains of filling in application forms. It doesn’t matter if you haven’t got a hope of getting them as long as you are complying with the conditionality of your jobseekers agreement. I have a criminal record that would not get me a job in the finance industry (not that I’d ever want one) so apply for those and other unattainable posts. JC dont give a toss what you apply for and it keeps them off your back in the short term. Finally, I’ve not got any gripe with JC staff per se, most are decent people being bullied into making sanctions by IDS and his puppets.

    James McElhoney

    May 20, 2014 at 11:57 am

    • That’s strictly not true James McElhoney and I will explain why

      For a start both sites you mention troll all other jobsites like monster, jobsite, even UJM. Next how one applies for a said vacancy really depends on how the other site it took the advert from want it applied to. So basically your find often or not, your still registering with a site/s, still uploading a CV to be held on a server.

      This said though UJM is seriously flawed in that it often or not too merely advertises other websites jobs which being the case means claimants are now giving up their data protection rights to two instead of one site. To further compound this even agencies are beginning to demand applicants register with their own sites or relay personal data to an appointed agent over the phone or they will refuse to pass on your CV to the intended employer.

      As for JCP not giving a toss about what jobs you apply to, that’s not true either as although a time constrained advisor might on occasion stamp rather than read the presented evidence, they have been of late been picking through a claimants evidence stating what and what is valid evidence like for instance if we were to follow your train of thought and say apply for a nurses position despite knowing we don’t have the qualifications couldn’t in all honesty expect an advisor to validate such. Your idea only works on trades that don’t legally require formal qualifications in order to practice like semi to non skilled position which compared to fully skilled are actually in short supply dependant on where you live in the UK.

      The best advice to give claimants who need to flesh out their evidence is stick to looking at jobs with a 100 mile radius as usually employers only hire locally so the odds of getting such is pretty slim but do bare in mind its still possible the employer might. Now and im sorry if you or anybody doesn’t like this but large travel costs are not viewed as justification to not applying to a job that’s within the realms of the 90 min travel rule. DWP are quite prepared for as much of your wages to go on travel costs as is necessary so long as even with benefit support you still come out with around (I believe its a little more but im not talking hundreds) the same as you do without a job with benefit support.

      Ive said it all along but claimants just refuse to acknowledge the double trip trap as I call it and everytime someone such as yourself comes out with a smart arse comment of what to do just gift them with more ammunition to come back at you and all claimants with. The ONLY way to beat injustice is to use the law with a method of applying it period.

      Im sorry if this seems im attacking you but I MUST consider the well being of all claimants, even if it entails hurting the feelings of one.


      May 20, 2014 at 1:20 pm

  10. Reblogged this on Social Action.


    May 20, 2014 at 12:05 pm

  11. After a long 2 years on the work program and a complete waste of time, money, and effort.
    I have now finished my six month with my adviser and one of those months on daily signing plus a (four week sanction) out of it all.
    Mission accomplished in a candid kind of conversation Monday the 19th of May my adviser spilt her guts a little.
    Having never given access to universal job match from day one and provided two jobs with emails every day for my fortnightly signing she admitted no access to universal job match was need.
    Knowing I was already aware of this and ever since universal job match I have listened to most if not all jc staff demand most claimants give them access and more so on my daily attendance.
    It now leaves a bitter taste in my mouth, she came across with what looked like relief in her person or (Mission accomplished).
    I have now been given my local job center email address to forward my job search activity so all staff can look at every fortnight, (what a piss take).


    May 20, 2014 at 1:02 pm

    • Mick, im still working on this but as yet cannot find any legal way that DWP can force you to email your evidence to them and if I may say is a extremely dangerous thing for you or any claimant to do as your gifting them with even more time to find fault with it. You see DWP were originally hoping all claimants would apply through UJM but as this failed opted to bring in this email evidence crap.

      If you haven’t already done so I suggest you enact your data protection rights as even though the jobsearch evidence by itself doesn’t constitute as personal and or sensitive data, it does when you add an email address and or name with it which without would leave DWP not knowing who sent it, ergo its become personal data.

      Its your choice at the end of the day but I would advise only bringing it in with you when you sign on and even then ONLY let them view it so no letting them take copies of it. If they wish to assert it may be fraudulent then ask for that to be put in writing every time they state such as then when you prove them wrong they have just committed the act of defamation (civil offence). Once they have done this more than twice and you prove it wrong twice makes any third attempt harassment when also proved to the contrary and that my friend is a criminal offence even if committed by government or one of its departments.


      May 20, 2014 at 1:45 pm

    • Mick there is nothing at all in the rules and regs that say’s you have to email your jobsearch – you take it in by hand, there is nothing they can do about it.

      Here’s the proof:

      DWP Central Freedom of Information Team.

      e-mail: freedom-of-information-request@dwp.gsi.gov.uk

      Our Ref: VTR4916

      Universal Jobmatch Toolkit: 17 October 2013

      Chapter 03 – Using Universal Jobmatch (UJ)

      92. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this – it is not therefore possible to require JSA claimants to give DWP access to their Universal Jobmatch account.


      Obi Wan Kenobi

      May 20, 2014 at 2:41 pm

      • Just so you know why I didn’t mention point 92 of the toolkit Obi Wan, its that its completely ineffectual if a claimant agrees to it and its entered onto their JSA agreement.


        May 20, 2014 at 6:51 pm

  12. When I first started my six months, because I would not give my adviser access i started to bring in evidence of my job search in the form of print outs of jobs and emails on a daily bases to show them but it was only my adviser would have a complete and total amount once a fortnight, not other staff members.

    So this Monday gone she did slip it out to continue with other staff members once a fortnight,and yes it is gifting them with more power over me.

    So I think I will revert back to bringing print offs ever fortnight. Goes to show universal job match was never going to work. It does make me think of the next round with dwp.

    Thank you gaia/Obi Wan for that I may nearly have made more pain for myself or does the word complacency fit. Or should I say know thy enemy.


    May 20, 2014 at 3:04 pm

  13. i dont give them screen prints i just take a photo of every job i apply for on my phone, not that i have too, just to piss them off and show them that with my written job search and they cant do jack about it.

    i will not give them access to ujm account, let them hold a copy of my cv or email address or telephone number land or mobile.


    super ted

    May 20, 2014 at 3:25 pm

  14. If you haven’t already done so I suggest you enact your data protection rights as even though the job search evidence by itself doesn’t constitute as personal and or sensitive data, it does when you add an email address and or name with it which without would leave DWP not knowing who sent it, ergo it’s become personal data.

    Gaia on this point do you know of any circumstances here,if I were to blank out the email/name and still be acceptable, or a case for trouble just thinking off the top of my head ink and paper can add up that’s why I felt easy with it when it came to emailing adviser?.


    May 20, 2014 at 3:40 pm

    • Look mick, its not about method of transport, its about RETENTION and the possible their after. Now in my trade sector one of the things I do and do extremely well is find faults so much so that I can do it be it living or not. Now im telling you if looked at hard enough a person can find fault in anything but equally so, what you find really does depend on how long you spend looking.

      Under the usual show your evidence when signing on the advisor has next to nothing in time to look at it WHERE AS if allowed to retain said evidence has quite the opposite. So it clear, im not stating putting down bogus jobs that never existed or was applied to as in those cases they deserve what they get. No, what I speak of is finding faults where they can say that job doesn’t count, this job doesn’t count and so forth and that’s just the start of what they can do with this jobsearch data. How you fair from this depends on what you know and judging by how easy DWP sanction people if we was to apply this to many a claimant, their all going to get sanctioned at some point.

      So its clear to me its going to be far easier to just say don’t let them RETAIN IT than attempt to teach you law beyond what you need in this circumstance.

      The reason I mentioned data protection laws as that’s your justification for not emailing evidence as HOW effective would keeping emailed evidence be for DWP if they didn’t know who sent it (ie no name, no known email address) ?

      If every claimant or majority do as I prescribe, DWP will stop asking when they realise claimants ignorance cant be preyed upon.

      You need to understand theirs a very big reason for them forcing claimants to sign up to UJM as their is in this email crap and WHY YOU NEVER EVER SEE A DATA PROTECTION PAMPHLET in your local office.

      So just ensure DWP CANT RETAIN THIS EVIDENCE be it emailed or handed in or any fallout will quite simply be on your head.


      May 20, 2014 at 5:49 pm

      • Out of interest, does your JSA agreement reflect you agreeing to this emailing evidence or have you been JOBSEEKER DIRECTED to do so ?



        May 20, 2014 at 6:11 pm

      • Give me six lines… I mean a job-search diary written by the most honourable of men… I mean industrious and diligent of jobseekers , and I will find an excuse in it to hang him… I mean sanction him.

        Cardinal Richelieu (JC "Work Coach")

        May 20, 2014 at 6:50 pm

      • Jobseekers can now receive “support” via e-mail. It’s not mandatory to sign-up to the “service”, but if you don’t…. 👿 bad things will happen to you 👿

        Job the Seeker

        May 20, 2014 at 6:52 pm

      • All claimants need to remember is YOU ONLY HAVE TO SHOW EVIDENCE THAT YOU HAVE AN EMAIL ACCOUNT,



        May 20, 2014 at 6:57 pm

      • And how would you do that exactly without revealing your email address to them?


        May 20, 2014 at 9:22 pm

      • ujm needs an email addr to set-up so just give them screen print outs and black out any email addrs on it cant do anything about it.

        super ted

        May 20, 2014 at 9:36 pm

      • Welcome back to the fold, Lucozade 🙂

        Generic Soft Drink

        May 20, 2014 at 10:16 pm

      • Dear Lucozade, your question is forgive me for saying so un descriptive I actually don’t know how best to begin in answering it.

        Are we talking in reference, to the jobseekers allowance regulation or universal credit ?

        Are we talking in reference to DWP having it or UJM

        The reason I ask this is that I have 4 answers dependant on what you choose and so you know im not going to answer all 4 as I have better things to do with my time so choose wisely.


        May 21, 2014 at 2:40 am

  15. i block out or encode my email addr and phone numbers as the jcp only need my addr and ni and a uk address to claim jsa.

    they can send a letter if they want to contact you same goes for the providers was parked for the hole 2 years on the wp. 😉

    super ted

    May 20, 2014 at 3:48 pm

  16. on my jsd it said i have to create a ujm account and cv which i did and took photos on my phone showing i had done it and could not do anything about it as i done what they asked.

    did not say anything about email address or giving them one for that matter

    super ted

    May 20, 2014 at 7:58 pm

    • super ted:

      There is no legal requirement for you to provide them with your email address or phone number. Just tell them to fuck off.

      jj joop

      May 21, 2014 at 9:47 am

  17. Having slept on this matter what you have said makes it clear. after being sanctioned and the anger I went through, I have potentially fallen for my own trap and given them my own ammo.

    Does your JSA agreement reflect you agreeing to this emailing evidence.

    No she handed me a (Jobseekers Allowance your responsibilities) (ES40JP 10/13 booklet)
    My adviser had written an email on the back of the booklet , (feedback) and later that day received another email to send job search off to.

    Yes you are right it and thanks for reminding me of that.
    Its funny every time I would see my adviser she would complement me on the vast amount of jobs that I have applied for, (Her words) compared to other claimants. Almost gleefully for a team to look through in the future?

    Back to print outs it is.


    May 21, 2014 at 7:07 am

    • Well, you sound like you know what your going on with so I will leave it at that but if you hit any bumps feel free to come back as we are all here for you ok mick.


      May 21, 2014 at 1:07 pm

  18. A 20-year-old unemployed gardener has killed himself after beimg turned down for 40 jobs. He refused to claim benefits and found going into the Jobcentre demoralising.


    jj joop

    May 21, 2014 at 9:14 am

    • That’s a horrible post jj joop as on one hand im glad you posted it while on the other I wish you never did as it kills me to think a person would top themselves over not getting work, its just so sad.


      May 21, 2014 at 1:12 pm

      • It’s truly awful, especially such a young lad with his whole life ahead of him. Heart-breaking!


        May 21, 2014 at 1:46 pm

  19. The PCS Union have voted unanimously for the abolition of workfare and removal of benefit sanctions. Call me a cynical bastard if you will but they’ve only passed this motion because its finally dawned on them that Duncan Smith’s welfare reforms will seriously hurt their membership.


    jj joop

    May 21, 2014 at 9:18 am

    • Hey PCS: welcome to the men’s room, you bunch of pricks.

      jj joop

      May 21, 2014 at 9:20 am

      • And don’t forget to tell them to bring their own beer!

        Obi Wan Kenobi

        May 21, 2014 at 11:51 am

    • Mmm, the PCS say a lot of things but seldom does anything come from this as its hardly the first time they have spoke out against the minister/s.

      Like you jj joop, I will just stick a pin in it for now and see where it goes.


      May 21, 2014 at 1:22 pm

  20. i hate that place so much i walked out in my first interview, they are incorrigible, keep your benefits i would rater abstain as a recipient than poke up with the attitude.

    Tam Hunter

    May 21, 2014 at 3:54 pm

  21. Reblogged this on seachranaidhe1.


    May 21, 2014 at 4:04 pm

  22. Just one point: has anybody heard of someone on the new Workfare stuff?

    Will we get a new raft of sanctions for being stroppy about this?

    The Void says the whole thing is in a mess.

    I have not heard of anybody on these new schemes – yet.

    When I’ve signed on they have not mentioned it – at all.

    Andrew Coates

    May 21, 2014 at 4:09 pm

    • I’ve heard nothing; either in the media or from other jobseekers. All I know is that as things stand at the moment, if you completed the WPCI (Work Programme Completer Interview) before 28 April 2014 then you are not eligible for Help to Work.

      I think the whole thing is rapidly turning into a car crash come to life. It will probably end up like the current 4 week MWA, i.e. used sparingly; not en masse as it were. It would appear most charities don’t want anything to do with it because of the bad PR that would come with it.

      It makes me wonder what kind of sweetner, i.e. more cash the government are going to put into the troughs of the pimps to make it more palatable.

      jj joop

      May 21, 2014 at 4:58 pm

    • Not heard of the new stuff. I think all JCs know they simply won’t be able to supply it so they keep pushing voluntary work all the while constantly mentioning MWA. They think we’re daft!

      Another Fine Mess

      May 21, 2014 at 11:30 pm

  23. I did hint at this a while ago but as is so often the case here on sites like this it wasn’t followed up by the majority. Well if you thought the subject of forced labour only started and ended with HRA then your in for a shock but I feel it will be a good one as your be all the wiser for it. This is the beginning of your journey if you truly seek to fight the upcoming community action programme (CAP).

    http://www.hrea.org/index.php?base_id=104&language_id=1&erc_doc_id=2711&category_id=36&category_type=3&group=Human rights treaties and other instruments


    Now its tempting to pick paragraphs to suit your purpose, well DONT.
    Read it all from the first article to the last or you are liable to come a cropper.

    Do understand in the strongest terms, what is before you is the global framework and as such doesn’t necessarily imply a form of enforcement.

    To better understand this last point I will now supply another link that should in an informative but digestible way, flesh this out.


    Ok, theirs enough information here to start you off but please remember, you still haven’t reached the English shore yet as so to speak.


    May 21, 2014 at 11:00 pm

  24. Here is an example of what appears to be a typical DWP sanctioning tool.

    It is not mandatory for claimants to fill in and sign the my work plan booklet. However filling in and signing this booklet has been written into the JSA Claimant Commitment. Both rules stand, apparently.

    Does anyone know of anyone who has been sanctioned for refusing to complete this booklet as part of their JSA CC?


    jj joop

    May 22, 2014 at 6:30 am

  25. Here is an interesting piece for sanctions victims – especially those forced to use food banks:


    Mosques provide food for worshippers, and Muslim leaders are worried about the increased catering costs during the Commonwealth Games – which coincide with “Ramadan”.

    I wonder if there are any more funds for starving sanctions victims.


    May 22, 2014 at 9:11 am

    • Did you read the post that was entered under it tobanem ?

      According to this poster Angus McKay I quote “we’ve needy people in our own city needing our cash more than having to provide free meals for foreigners”.

      That’s rich, using the poor as an excuse to worm out of the fact the working public and government are a tight nasty draconian bunch again. Talk about a lie.


      May 22, 2014 at 6:25 pm

  26. Iain Duncan Smith continues to hide reports showing failure of universal credit.

    The Department of Work and Pensions (DWP) is continuing to block publication of reports set to reveal the failure of the Universal Credit scheme, despite a series of rulings insisting they should be released.

    The department submitted a further appeal to the upper tier information tribunal, yesterday afternoon.

    The scheme described as the biggest reform to welfare since Beveridge, was meant to begin last autumn, but has been beset by huge problems and delays since it was first conceived by Iain Duncan Smith.

    A damning report by the National Audit Office last year found “the programme suffered from weak management, ineffective control and poor governance,” and “has not achieved value for money.”

    The reports would also confirm whether the department deliberately misled the public about the progress of the scheme.

    The DWP is continuing to block the publication of the following documents.

    •The risk register: This is a record and evaluation of possible risks to the development and operation of the universal credit scheme and the “gravity” of those risks.

    •The issues register: This is a continuing record of problems within the programme, why they have occurred and how they can be dealt with.

    •A milestone schedule: This sets out the planned progression of the programme and the dates by which elements should be completed.

    •A project assessment review: This is an assessment of independent reviews taken of the project under the auspices of the cabinet office.

    The DWP insist the release of these documents would have “a chilling effect” on the workings of the department.

    If the department’s appeal to the upper tribunal fails, Duncan Smith could still use his ministerial veto to block their publication under the Freedom of Information Act.

    However, the ministerial veto has only been used a handful of times by the UK government.


    Obi Wan Kenobi

    May 22, 2014 at 12:32 pm

  27. Just when you thought IDS couldn’t become a more nastier bastard – get this new rule from the sick fucker:

    Britons caught in migrant benefit crackdown.

    Gap-year students and other people who go abroad for an extended period are being denied jobseeker’s allowance payments for three months after they return, under a new rule brought in to stop welfare tourism from other European Union countries.


    Obi Wan Kenobi

    May 22, 2014 at 12:42 pm

  28. Tory employment minister under fire after she accepted £10,000 donation from boss at high-interest loans firm.

    Esther McVey accepted cash from Everyday Loans owner Henry Anges.

    Critics said it was wrong of the Tory MP for Wirral West to accept the money from a man behind a firm charging vulnerable poor people such high rates.

    The move is particularly controversial because Miss McVey is a minister in the Department for Work and Pensions, the ministry accused of cutting benefits.

    ‘No politician should appear to be in hock to any donor, because it gives the impression that any decision taken is influenced by sponsorship.’


    Obi Wan Kenobi

    May 22, 2014 at 12:59 pm

    • I trust that the voters of Wirral West will boot her out of Parliament come May 2015.


      May 22, 2014 at 2:32 pm

    • They are such a such of chancers aren’t they?

      Andrew Coates

      May 22, 2014 at 3:04 pm

  29. Iain Duncan Smith continues to hide reports showing failure of universal credit



    May 22, 2014 at 3:40 pm

  30. Very Important:

    Bradford Jobcentres now trying to impose ‘Claimant Commitments’ which include the ‘My Work Plan’ booklet.

    N.B. You can refuse to fill in or complete the ‘My Work Plan’ booklet without fear of sanctions.

    This is from a Freedom of Information Request regarding the matter.

    DWP Central Freedom of Information Team

    e-mail: freedom-of-information-request@dwp.gsi.gov.uk

    Our Ref: 5619

    17 January 2013

    Dear Mr XXXXX

    Thank you for your Freedom of Information request received 27 November 2013.

    You asked;

    ‘Is it a condition of Jobseekers Allowance or Universal Credit to complete a My Work
    Plan? Can completion be refused without sanctions?’

    Completion of the My Work Plan booklet is not a condition of Jobseekers Allowance or Universal Credit. Completion can be refused without sanctions. This is
    confirmed in the attached guidance.


    From the full Overview.

    However, this booklet is not a mandatory product for demonstrating evidence of work search and claimants have the right to demonstrate what they have done to look for work through whichever means they deem suitable and most effective.


    Print off and take to the Jobcentre incase they try to get you to complete the booklet.

    Obi Wan Kenobi

    May 22, 2014 at 4:54 pm

    • I think your missing the bigger picture here obi wan as its the claimant commitment that people should be worried about, not some stupid insignificant booklet.

      All I know is I hope claimants swatted up on UC regulation as if they are bringing in these CC then people are about to soon get well royally fu@ked, it makes no difference if the I.T systems working or not as the payment side is completely separate to the new regulations being active.

      All that FOI response shows is the current business practice so if an advisor turns round and says Oh that point has been amended what are you going to say next if you don’t know the law that makes it so in the first place ?

      Im sorry but relying on FOIs is fool hardy if not backed up by the facts and I say this as do you honestly believe that IDS isn’t aware that the number one reason why claimants don’t read the regulations is because most don’t know how to interpret them ?

      The hanging trees ah coming if your latest assertion is correct.


      May 22, 2014 at 10:39 pm

      • gaia:

        With all due respect, have you actually taken the trouble to read this “stupid insignificant booklet”? It’s quite scary.


        jj joop

        May 23, 2014 at 6:52 am

      • Sorry for the delay jj joop, been keeping up with last nights voting. Anyway I have and all I see is the joining of JS agreement booklet with the work search evidence sheet except this time they expect more fleshing.

        If you think that’s scary then I cant wait to see what you make of CC because it is that and not this booklet that is backed up by regulation.

        Now I don’t know what you were expecting but I suspect yourself and others were thinking that CC wouldn’t come in until the UC system was up and working, well now you if you did think that, now know different.

        Basically its a shift of regulation/contract from JSA to UC. What is currently happening is that although we may remain on fortnightly payments (cant say either way as yet), any points of the JSA act are being superseded by the UC one and the CC is the bridge.

        Yes you can refuse to sign it but that still doesn’t prevent the above from occurring.

        Without going into detail I fail to see how on the long run that many claimants wont end up getting sanctioned regardless whether or not its justified.

        Now jj joop does that make my point a little clearer as my previous post was NOT an attempt to besmirch Obi Wan who as far as im concerned is a brother in arms as is yourself.

        I see it as my duty, my obligation to protect others interests as I do my own as that is what being a true citizen is about and not where your born or the passport you hold.


        May 23, 2014 at 9:30 am

      • The noose is definitely tightening around jobseekers necks 🙂 , it won’t be long for we see gallows being erected in jobcentres 🙂

        Albert Pierrepoint

        May 24, 2014 at 5:37 pm

      • Hang ’em high! 🙂

        We are working for you.

        The Right Hon, Iain Duncan Smith MP, Secretary of State for the Department of Work & Pensions

        Hanging Judge Iain Duncan Smith MP

        May 24, 2014 at 6:34 pm

    • Obi:

      A very informative posting. I notice it says that the claimant should be encouraged to use the booklet to record their job search but it is not mandatory.

      The following paragraph is very interesting:

      “There may be times when the claimant has recorded their activities to the same
      standard in a different format. In cases like theses, the Work Coach and
      Assistant Work Coach should then encourage the claimant to revert to use of the
      My Work Plan booklet. However, this booklet is not a mandatory product for
      demonstrating evidence of work search and claimants have the right to
      demonstrate what they have done to look for work through whichever means
      they deem suitable and most effective.”

      jj joop

      May 23, 2014 at 6:47 am

      • Correct.

        Obi Wan Kenobi

        May 23, 2014 at 9:48 am

    • I really do not like the sound of this one!

      Andrew Coates

      May 27, 2014 at 3:50 pm

  31. Ex Man U manager questioned by police


    Shield series actor arrested for shooting dead his own wife


    It may not be the book of revelations but the rich, famous and powerful are certainly stacking up the criminal charges.


    May 22, 2014 at 11:38 pm

  32. Meanwhile, the PCS Union is considering the viability of a new “Universal Basic Income” to replace Universal Credit.

    At the PCS conference, a delegate also pressed for non-compliance with benefit sanctions by urging Civil Servants to boycott sanctions if the PCS “identifies a legitimate trade dispute” – although I must admit I don’t know what that last part entails exactly!

    Report here:



    May 23, 2014 at 9:08 am

    • Thanks for that post Tobanem as I was wondering how the PCS was going to circumnavigate their civil service oath. This is why I stuck a pin in their earlier admission as its far from a simple case of I wont do this.


      May 23, 2014 at 9:37 am

  33. I seem to have changed colour in the post above – it was due to a typo in my email address!

    Hopefully this little message here will get things back to normal!


    May 23, 2014 at 9:11 am

  34. Its that time again to remind the unemployed and low earning of why their life is the way it currently is.


    Further austerity is a dead cert so brace yourself for being harder hit.


    May 23, 2014 at 9:49 am

  35. For anyone going on an MWA:

    Current Mandatory Work Activity Guidelines as of 20 May 2014.


    No change.

    Obi Wan Kenobi

    May 23, 2014 at 10:50 am

  36. gaia:

    Regarding your posting of – May 23, 2014 at 9:30 am. Could I have that in plain English, please. Especially the last two paragraphs because I haven’t got a clue what you’re on about.

    jj joop

    May 23, 2014 at 11:42 am

    • Sorry jj joop

      What im saying is my post after Obi Wans wasn’t an attempt to say Obi wan wasted a post, what im saying is the new what they EXPECT for evidence is the least of our problems as if as Obi Wan says their dropping the CC out in Bradford then its only a short while before we are all press ganged into it. The UC regs enforce the CC and their a steaming pile of vile hatred designed to do nothing than invent ways to punish us all further.

      The last para was why I felt the need to add the post after Obi Wans so its clear im not looking to fu$k up my fellow claimants.

      Anyway im absolutely knacked this week as ive hardly had any sleep and im not feeling to great so am off to enjoy the long weekend so be safe and may you all have as is best as possible a good weekend too.


      May 23, 2014 at 3:07 pm


    New depths of absurdity have been plumbed many a time on this site over the years by several unblinkered people pointing out the harsh reality of the coalition’s ideology in the real world. I have asked – on more than one occasion – what will be next?

    Well, here is another one, this time involving ATOS, a discredited company which has now won a contract to operate a criminal checks procedure – ironically called “PVG”, or Protection of Vulnerable Groups. This procedure applies in Scotland.

    I ask you: Who is going to protect the vulnerable from ATOS?

    Don’t forget the thousands of seriously ill people who have already died after being ludicrously found fit for work by ATOS.

    Report here:



    May 23, 2014 at 5:03 pm

    • By the way, job applicants who require a PVG check, usually have to pay for this procedure. Imagine, poor, unemployed people paying ATOS!


      May 23, 2014 at 5:16 pm

      • … and a PVG check costs a cool 70 smackers too 👿 👿


        May 24, 2014 at 5:24 pm

  38. I ve been thinking of this for a long time now, there is only a certain amount of people that actually come to sites like this, for the unemployed the vast majority just turn up at job centres without the concerns at hand, and basically sit in fear for the ten to twenty minutes at any one time.

    Now I think the fear that is dished out to us all in these uncertain times must be mirrored back in a very blatant way and a promise of major action when the time comes, like when all is said and done we the people who have had to injure this disgusting treatment naming and shaming has to come with court action for individuals from top to bottom.

    At the top is the long term goal but to hit hard at the bottom feeders is where most success must start, that fear must come in the form of we will not let you get away with it, and we are coming for you whether you’re in the job now or in a new job later.

    People have had to leave this world in an untimely fashion because of these parasitic losers too stupid to understand what’s really going on whether it is the disabled or unemployed claimants being hit.

    And there is bloody more is to come. If you ask me I think this government is stalking and has a vampiric witch hunt towards its people , with the blessing of the ignorant masses anything is possible.

    I am absolutely gobsmacked with British people voting the same people in over and over again to represent us with their entirely different agendas; even this Thursdays voting is a sickly feeling of things to come, the two main parties’ ahead yet again. Even after what they have put us through in the past.

    We are never going to improve things in this country if we don’t come to terms with how easily they manipulate the lower ranks of government bodies like DWP. If they fear from above then we need to show them fear from the ground up, in the form of email directly to job centre staff and banners with a list of their wrong doings in full view online, and a reminder every so often, and job centre staff stripped of any powers they think they have.

    Now for my beer


    May 23, 2014 at 5:31 pm

    • I ve been thinking of this for a long time now, there is only a certain amount of people that actually come to sites like this, for the unemployed the vast majority just turn up at job centres without the concerns at hand, and basically sit in fear for the ten to twenty minutes at any one time.

      We need a simple polite A5 leaflet to offer/hand out while we’re there.

      Another Fine Mess

      May 24, 2014 at 11:31 pm

    • You flatter yourself mick if you think ministers see you as people.

      This austerity has been about skimming from the bottom to feather the top and you’ve only got to look at how they have made London a rich only amusement park (ie, shipping out the poor on mass, allowing housing bubble to rocket house prices and low inflation rates) to know this is real.

      You want blood, I get it as I would imagine 1.14 million other unemployed people do, the question is however Mick


      No im not talking strapping a ton of TNT or dousing yourself in paraffin, nor am I talking accosting an advisor.

      You see just like the presence of criminal law/penal punishment works on the statistical majority, a good 75% of claimants are I feel just to scared to rock the boat for fear of having to live on the streets and beg or worse still add to that by losing their liberty all for the sake of nutrition.

      Now its a very very small world mick, the amount of advisors ive COINCIDENTLY seen come in or out of their place residence, shop in the local supermarket, attend a fitness club or even be seen standing outside a school is quite a lot. Now without taking breath I know your all thinking that its creepy that a person would know such things about you and give cause for concern, well I would imagine an advisor would feel the same and rightly so BUT as I said it was all coincidence what with living in the same county so is hardly illegal.

      The press on the other hand do stalk people but as its media or more importantly of interest to the public its perfectly legal to.

      Just imagine mick that you decide to devote 14 hours a week on a self employed endeavour as a free lance reporter who thinks welfare reform at the grassroot outflow delivery level isn’t widely covered. It still counts as actively seeking employment as would you not receive remuneration if a paper took the story or stories up or maybe you have your own news website reporting where you gain revenue from advertising.

      Now as you know DWP don’t allow recording yet as you have witnessed this never seems to be a problem for the likes of panorama to name but one who have gone under cover and recorded such events.

      Well as is perfectly clear under DPA, an individual loses their rights when under the circumstance of suspicion and detection of crime and an advisor stating you have to give access to UJM as that’s the rules is INTENT TO COMMIT FRAUD so squarely falls under this ruling (ignorance to procedure is the same as ignorance to criminal law, its no excuse and is not viewed in legal terms as reason).

      Now this claimant has a legit story to follow and present.

      Can you see where im going with this mick, everyone ?

      Tell me mick or anyone, which security do you value the most,

      Job security or your own day to day security ?


      May 25, 2014 at 11:18 am

    • JJ Joop:

      Thanks for those links, I put the important paragraphs together and come up with this for people to print out as follows – this should get you out of having to sign or use the ‘My Work Plan’ booklet.

      DWP Central Freedom of Information Team

      From: Operations FOI Requests.

      Department for Work and Pensions.

      e-mail: freedom-of-information-request@dwp.gsi.gov.uk

      Our Ref: VTR 2265

      23 May 2014

      My Work Plan Booklet Guidance.

      Guidance Queries and Help.


      4. Stock claimants and 16 -17 year old JSA claimants have not been
      included in the phased roll-out.

      10. There may be times when the claimant has recorded their activities to the
      same standard in a different format. In cases like these, the Work Coach and
      Assistant Work Coach should then encourage the claimant to revert to use of
      the My Work Plan booklet. However, this booklet is not a mandatory product
      for demonstrating evidence of work search and claimants have the right to
      demonstrate what they have done to look for work through whichever means
      they deem suitable and most effective.


      Obi Wan Kenobi

      May 24, 2014 at 9:27 am

      • Obi:

        In the meantime, it would appear the DWP are trying to sneak the ‘My Work Plan’ booklet in through the back door by writng it into the Claimant Commitment in much the same way the “Check my Universal Jobmatch account for jobs” statement was written into the Jobseeker’s Agreement. The implication being that completing this booklet is a condition of JSA and UC.


        jj joop

        May 24, 2014 at 11:06 am

      • JJ Joop:

        I would draw youre attention to the above post dated 2 days ago – it’s the most current.

        they have to stick to that for the time being – even Iain zz Smith has to stand by that one.

        Obi Wan Kenobi

        May 24, 2014 at 4:05 pm

      • JJ Joop:

        I mean’t 2 posts ago not 2 days ago.

        Obi Wan Kenobi

        May 24, 2014 at 4:24 pm

  39. It would appear there is no legal requirement for claimants to sign for appointment cards or letters advising them of their participation in mandatory activities. Claimants are currently being asked to do this.


    jj joop

    May 23, 2014 at 6:06 pm

    • That back to work plan is sanction bait. they have gone conditionality crazy and complex jobsearches put vulnerable people at even more disadvantage.

      Given the rampant disregard for the law at jobcentre plus offices people are being sanctioned and being treated like fools.set up because simply they don’t know their rights and challenge the injustice.


      May 24, 2014 at 3:49 pm


    Earlier on, I mentioned the PCS Union suggesting a new “Universal Basic Income” to replace the ill-fated Universal Credit.

    Now, a Government watchdog has admitted that Universal Credit has be “reset”, meaning that it is now a new project – before the old one even started!

    Report here:


    More new depths of absurdity!!!


    May 24, 2014 at 9:14 am

    • Tobanem

      May 24, 2014 at 9:37 am

      • Amazingly, but all too predictably, the DWP are continuing to say Universal Credit is still on track!

        Yes, it must be a railway track (perhaps the HS2), because UC has rightly been described as a train crash waiting to happen.

        Why UC has not been killed off and IDS forced to resign, defeats me!


        May 24, 2014 at 9:43 am

      • Saw the article in the Guardian.

        Apparently it’s ‘faith politics’.

        Andrew Coates

        May 24, 2014 at 1:42 pm

      • Tobanem:

        I have yet to meet a civil servant who isn’t in a state of denial and wreaking of double standards, to boot. It’s not unlike listening to Sqealer and his comrades in “Animal Farm”.

        One minute, it’s:

        Four legs good, two legs bad!

        And in the next, it’s:

        Two legs good, four legs bad!!

        jj joop

        May 24, 2014 at 11:12 am

      • You don’t mean to say that the Daily Mail is starting to fall out of love with Iain Duncan Smith. What? No!

        Have they finally realised that the man is living in fantasy land?


        May 24, 2014 at 4:35 pm

  41. L’est we forget the role of the PCS union in the destruction of the Welfare State.


    May 24, 2014 at 9:29 am

  42. FAO jj joop

    Have you ever met a member of the PCS “rank and file”?


    May 24, 2014 at 2:53 pm

    • I take it that’s a rhetorical question.

      jj joop

      May 28, 2014 at 7:29 am

  43. Claimant commitment:

    Her’s the only thing you agree to put in it:

    I am happy to continue to use the ES4JP form ‘Looking For Work’ to supply and evidence my jobsearch log to any Jobcentre Plus adviser as proof of my continued jobsearch record as I class this as sufficient evidence regarding my present status as an active jobseeker in reciept of Income Based JSA.

    Obi Wan Kenobi

    May 24, 2014 at 4:39 pm

    • To add to the end of that statement ‘ESA and or Universal Credit’ (to be safe put all of them in)

      Obi Wan Kenobi

      May 24, 2014 at 5:16 pm

  44. […] A handy Sanctions document, detailing how to avoid them has been circulating. Read here. […]



    Left unaddressed it will be interesting to see how this effects election results next year.


    May 26, 2014 at 8:33 am

  46. Tired of being told use this computer or face sanction, use UJM or be JS directed to, tired of having providers monitor your internet activity ?


    This neet little programme puts an operating system (ie like windows) on your USB stick and to make it better uses Tor networks to mask your internet footprint.

    So no providers internal network servers can catch your data.


    May 26, 2014 at 11:16 am

    • You miss the point, gaia!! Why should we be forced into a position whereby like frightened mice we have to hide behind, slow, clunky, proxy servers? Last time I checked we were living in the UK. These anonymity measures are primarily intended for those unfortunate enough to be living in repressive states! Or is the UK now on a par with China and Iran?!

      Sent via proxy server

      Dissy Dent

      May 31, 2014 at 9:11 am

  47. Maybe you want just a browser with Tor security ?



    May 26, 2014 at 11:18 am

  48. Welcome to Tor, where your privacy comes first.



    May 26, 2014 at 11:19 am

  49. Oh, did I say its FREE


    May 26, 2014 at 11:41 am

  50. Quote of the weekend from Nigel Farage: “Nobody should fear UKIP”.

    Except the poor, the unemployed and the sick – and of course the Welfare State and the NHS and Social Housing…


    May 27, 2014 at 8:32 am

  51. i got my letter for mwa and its with army of angles 6 hrs a day with 1 hr for lunch i guess 5 days a week for 4 weeks.

    still have to fill in my job search and sign on as well yet b4 i could not do more than 16hrs as i would not be available for work yet now have to do both.

    says to ask my mwa adviser for help with travel as its going to cost 45 quid a week in bus fair there and back and not got it to pay out in the first place.

    dont say anything about food either so i have pay for that my self then do i or starve.

    super ted

    May 27, 2014 at 10:45 am

    • also the provider running this dont have a office in my county and the letter is from 200 miles away.

      and says to get my travel fair from the jcp mwa adviser yet the letter from the jcp states that the provider must pay this.

      i just got a time table to turn up at said company for mwa not even spoken to the provider other than the letter i revived or signed anything

      super ted

      May 27, 2014 at 10:33 pm

  52. A good day for ministers to bury bad news: IDS benefits plan in such chaos it’s classed as beyond failure.

    IDS has been championing Universal Credit project for four years.

    But Major Project Authority had to create new rating to describe failings.

    Scheme was given ‘reset’ rating after it had to be completely restarted.

    Ministers accused of trying to bury bad news amid local election coverage.

    Iain Duncan Smith’s flagship welfare reform is going so badly that a watchdog has had to a create a whole new category to describe its failures.

    The findings are a huge embarrassment for Mr Duncan Smith.

    In a further embarrassment for Mr Duncan Smith, the MPA gave his Work Programme, a scheme to create a single welfare-to-work programme for all the unemployed, an ‘amber’ rating.


    Obi Wan Kenobi

    May 27, 2014 at 1:08 pm

  53. “any advice you can give fellow claimants on how to avoid or challenge unfair sanctions”

    While the request is in regard to jobseekers directions in the agreement,it also includes these comments by the Dwp.

    The jobseekers agreement is not mandatory,even their own foi requests states

    The JSAg is not a contract and it is
    not binding on the claimant or DWP –
    there is no penalty to the claimant if they fail to abide by it. However, the
    contents of the agreement
    and whether the claimant
    has adhered to it are
    important evidence that a claimant has been actively seeking employment. A
    claimant will be disentitl
    ed from receiving JSA if
    they are found not to have
    been actively seeking employme
    nt (section 1 JSA 1995).

    While it does go to say that it is an important evidence,more importantly it states clearly there is “no penalty on the claimant if they fail to abide by it.


    If anyone has trouble at the jobcentre over Jsag,a printed copy of this will help.


    May 27, 2014 at 5:44 pm

    • Hmmm, did you not read the FOI reply their Ken ?

      Sticking it under the nose of an advisor doesn’t change the point of what was made in its contents.

      A person sanctioned, directed or anything related to fulfilling the criteria of available for and or actively seeking work is subject to regulation, that the agreement/commitment is itself part of the criteria under regulation and according to DWP IS NOT the basis of a formal enforceable pact between parties.

      Or in English, you can do what ever you like with the agreement/commitment as it is the regulations that exist that govern action and like any law are not subject to agreement prior to.

      Whether or not entitlement to benefit is contractual requires a lot of legal digging and I would have thought if their was any merit to the speculation that surely by now a CAB solicitor would have picked up on it.


      May 28, 2014 at 11:29 am

  54. ken:

    Have you ever tried shoving that under the nose of an adviser, or do you know anyone who has?

    jj joop

    May 28, 2014 at 7:30 am

  55. Here is an article and video about the dangers of giving out your email address:


    One question. How does a Jobseeker actively seek work without giving an email address out to hundreds (or thousands) of strangers?


    May 28, 2014 at 7:45 am

    • Forgive me for laughing but to JCP, your providers, even people on this very site last year, its all just a conspiracy Tobanem, who would want to know about little old you?

      Well the laughs on them as everyday no matter how far they buried that head , no matter how rose coloured their glasses were, its just impossible to escape.

      People just don’t realise how easy all this sort of stuff is, hell, its so common place that a complete and utter I.T virgin can simply download a program/s and begin.

      The reason why an email is just such a hum dinger is because its the quintessential A to a persons internet alphabet of online habit. I particularly liked the posts underneath that article as despite point blank evidence the poor lambs are still so naïve with some even suggesting work arounds like they actually know something.

      Question for you Tobanem;

      Why worry about your email address when you hand out your CV without any by or leave ?

      To answer yours however;

      You cant, even disposables can be traced if the person knows what their doing.

      To understand why you will never be safe is to understand how a PC works in the first place as although its pretty pictures, text and good old entertainment to you, to the IC its all about I/O stats or if you want to get scientific about it, the controlled flow of electrons.


      May 28, 2014 at 10:40 am

  56. Gaia , wrong an email may be traced to the the last mile were it is uploaded it can also be traced to the individual machine used in an office . No cameras , no paper tail no witnesses and no audit logs of other usage means no person to identify .

    It is also possible to create an spoofed email with either valid routing information or the reverse invalid source, invalid destination and STILL get it delivered.

    Tor is not secure it began life as an American naval project and has been compromised by the NSA and CIA for many years.


    May 28, 2014 at 5:43 pm

    • So D.W.P And W.P.P Will still know who used what machine and where when we use this site ?


      May 29, 2014 at 8:27 am

      • Hi mbxk454

        Personally who cares if they know i use this site, its not like im acting illegal or they can sanction me for being here.

        Using this site isn’t our problem, Its DWPs intention to track claimant activity while online as regards jobsearch that is. Don’t buy into this its to make your life easier crap, its just another sanctioning tool as you don’t need to have an UJM account, they could quite easily have just placed the contact details on the vacancies. This , what they’ve written in the toolkit highlight this very poignant fact.


        May 30, 2014 at 8:11 am

    • Growls, i have to wonder if you read my post at all or gaver the sheer lack of know how most end users have on such matters.

      For starters even though the NSA or GCHQ could hack TOR, they wont as their get a warrant like they usually do or have done. If you think these organisation deal with the DWP then i suggest you change your meds and even if they did, unless you have broken the law criminally, how the heck are DWP going to explain what they know without having to admit breaking the law ?

      The advertisement of TOR was to help protect as best as possible claimants while at provider premises, namely the USB operating system but as their an OK firm i thought i would advertise their other offerings for any who don’t know them. Providers or businesses don’t track you even though they could, they simply take any data that isn’t protected by law from their own server the end user passes through in the course of their computing.

      Dealing with your first paragraph, your only have access to so many PCs and networks in your given area so will eventually create a foot print that identifies your habits. If you didn’t know everyone has a distinct behavioural footprint. No matter how random you might behave eventually it will form a pattern as sure as a person will walk in circles.

      The post tobanem kindly posted wasn’t about hacking emails anyway, it was about how an email address is linked to so much other data also tide to that user even if that user never uses their name or same email account.

      As for spoof emails, have you never heard of DMARC ?

      All in all its made, its broken, its made, its broken so a person has to stay ahead of the curve inorder to evade, something that is for the majority of people walking this earth let alone claimants never going to happen.

      Im glad you value your security and make attempts to protect your privacy but it simply isn’t enough to rely on yesterdays newspaper as so to speak.


      May 30, 2014 at 7:59 am

  57. Inside Whitehall: Iain Duncan Smith has failed on Universal Credit.

    He must be replaced.

    He has proved himself to be inept at managing its implementation over the past three years and now appears not to want to face up to those failings.


    Obi Wan Kenobi

    May 28, 2014 at 6:30 pm

    • If Tories Lose General Election, Does Universal Credit Get Scrapped


      May 29, 2014 at 10:24 am

      • Yeah, I wish. If they do, it isn’t going to happen overnight, I’ll tell you that much.

        jj joop

        May 29, 2014 at 1:35 pm

  58. Which nuisance calls maker centre is using work programme to find staff. They then give feedback to the pa before you ?. This is in Ipswich by the way.


    May 29, 2014 at 9:34 am

  59. Gia, The NSA and GCHG dont need to get a warrant they hoover up ALL emails etc and store it . If they ‘require’ a warrant to read it further they can get a blanket one from a sympathetic judge in a secret national security court for up to 5 five hops from a suspect. ie basically everyone in the world.

    Tor is broken because the NSA etc have access to the end points and use the very behavioral pattern analysis you described to identify a persons traffic.

    its amusing so many people are worried about people spying on them when they carry a cell phone around with them all the time or give it away for free to facebook.

    Information is only raw data in a structured form and if the data is garbage to start with so is the information that results meaning the best way to fight data collation parasites is that very little of anything they hold on me is either true or consistent if you monitor my web usage.

    The powers that be don’t mostly care what petty crimes you are up now etc until your unlucky enough to show up on their radar and then they have all ready made sure they have enough of your ‘back history’ to satisfy a judge of grounds to issue a warrant.

    If you believe the NSA and GCHQ arent data mining any government database the size of the DWP’s and other government departments Im sorry but your deluded.


    June 3, 2014 at 11:06 pm

  60. Finally the moment you connect to ANY Isp’s your anonymity goes out the window they have Hard physical access to the cables.

    The spooks arent there to help the DWP etc on a day to day basis to use a quote from a tv show ‘crimes deemed unimportant but no request from the security service will ever be denied by any government department.


    June 3, 2014 at 11:16 pm

    • Im well aware of the commercial value of data mining for all let alone a government but the stance you have taken is based on your lack of engineering knowledge of how a pc and network actually work.

      Think less as an end user or third party programmer and more as someone who builds MOBOS and ICs and operating systems (OS) from concept. You will quickly deduce its very far from the controlled environment people are use to seeing and using and why cyber warfare/crime/surveillance will never be stopped.

      The likes of the NSA, GCHQ work on the premise your using systems languages already known (commercially used) so if your system uses another their lost. This process works both ways so grounds security programs instantly.

      Even if you lack the know how to build a new system, theirs nothing stopping you chopping up the existing one and changing certain factors.

      Getting back now to the issue we face as regards DWP and providers, neither can state you must use their system which is windows. Theirs no law that states you cant turn up with your own operating system on a USB stick. Sure their claim for reasons of security but that’s exactly your logical reasoning to meaning a legal stale mate.

      DWP and providers are no different to the public and understand very little about the science behind computing and networks so against the likes of me for instance are powerless to stop me doing anything. I cant teach anyone in a reasonable amount of time to do as I do so its easier to advertise the likes of TOR.

      Now maybe you have used hush mail in the past as if set up away from either DWP or provider, you would have noticed their system although linked to hush mail was unable to record its contents whether existing or freshly generated, hell the printer cant even print what your looking at. Well TORs OS on a USB stick takes it even further and blocks out any recording of any data including OS operations meaning the footprint resides with the USB operating system which if you like you can scrub after every use.

      This leaves us with dealing with UJM, the governments only other source of trapping your data. Again its to lengthy to explain the work around so I tell claimants the following

      1: NEVER EVER APPLY THROUGH UJM FOR ANY JOB. Use the phone number on the home page and use a friends name and NI number who’s working when asked or often the agency or company is advertised so go to their site directly instead and thus cutting out UJM completely from trapping this data.


      3: REMOVE ALL PERSONAL AND OR SENSITIVE DATA FROM YOUR UJM ACCOUNT. Again its completely inline with the data protection act. Replace this with a privacy/security notice, use only a first name and email address in the first instance when applying for work so as to guide this potential employer or agency to contact you only through your email account so you may forward your proper CV.

      4: MAKE IT CLEAR TO DWP THAT YOU WILL NEVER GIVE THEM LEGAL PERMISSION TO ACCESS YOUR UJM FILE/FOLDER. That if you are directed to that you will their after instantly shut it down and open a new one AND will continue this process EVERYTIME they ask.

      5: WHEN ON UJM NEVER SIGN IN AND JOBSEARCH (look at but not apply). CARRYOUT YOUR JOBSEARCH PRIOR TO SIGNING IN. By logging the JOB ID number on a writing pad, it can be later entered into the box marked SKILLS OR KEYWORDS to be brought up again.

      The sooner claimants clamp down on UJM or should I say DWPs intended wishes, the sooner their stop trying to push it as they will know they have lost any chance of preying on a claimants ignorance and thus putting their TRACKING YOUR ACTIVITY, the replacement for the current system squarely in the bin.


      June 4, 2014 at 1:00 pm

  61. Gia , I have a phd in computer science and a first in Business information systems. I built my first computer from component level at age 11 nearly 40 years ago. I can honestly say I have forgotten more about computers than most people ever knew.

    The fact of the matter is you dont control the data lines and they have hard physical access to all information that runs across those cables. The first rule of security is with access to the hardware anything else is bolting the stable door after the horse has all ready gone.

    Where do you think most of the encryption technology came from that is in common use today Military intelligence kit was 20 years ahead of the commercial stuff that was considered state of the art in the 80’s and earlier 90’s when I got out of the game and they were consulted on the use and development of All the current standards of encryption. Some they strengthened , some its confirmed they weakened.

    Go read about parrallel construction , if they want you bad enough or you embarrass some one enough , you will be hit with child abuse allegations or tax fraud etc and a warrant issued for them to seize your pc etc,

    They all ready have the power to demand you hand over encryption keys of face jail time that is assuming they cannot just make the organisation holding the information give them a plain text copy under sealed court order.

    Encryption and security is the worst field for people doing a little reading and gaining enough knowledge to be dangerous to themselves. if you dont have a minimum of a maths degree or even an advanced one you simply do not have the vocabulary to discuss the field in any depth with the people who create these systems, I know because I met a lot of them

    Do the DWP go to that length ? Hell no but then again they don’t have to. They have successfully inverted the system and got away with making Guilty until proven otherwise is the norm. Why should they make work for themselves? They can just sanction you knowing you will have allready served the punishment months before you can get the decision over turned.

    If they break the law to do so so what? there is no consequence they have made sure no one has access to the resources to take them to the higher courts.


    June 4, 2014 at 3:45 pm

  62. As to your point there is nothing stopping you turning up with a bootable usb stick – dont be daft.

    They can just refuse you permission to use their hardware in that case and even if you dont tell them , they could either just disable the usb ports (been there done that )

    Or do you expect the bootable usb stick is just going to magically get an IP number on their network preconfigured with an ip address and internet access? That alone would trigger an alarm for any reasonable competent network team and were I used to work get you escorted to uncomfortable rooms for a very long unpleasant interview.

    Even if security was that lapse and It is NOT your still using there hard lines and equipment and there will be an audit trail of a different kind, ie who you identified yourself as , which machine you used and the cctv in the the office – its hardly secret it is


    June 4, 2014 at 3:54 pm

  63. You make me laugh growls as it was tors tails that one Edward Snowden used to evade the NSA. The NSA even now hate tails and I will explain why.

    You see they approached Tor asking for a back door but Tor told them but we don’t own the software. The best part is no one has any idea who does and even when you speak to these creators online, their so hidden they redefine the very word anonymous so lets stop talking all this NSA conspiracy crap ok, especially as it has nothing to do with DWP claimants, DWP and providers. Whether you or the government like it or not, your behind the curve unless of course you would like to demonstrate how you maintain your privacy online when on UJM or another’s system ?

    If you have a better approach growls then im sure claimants would like to hear of it.


    June 5, 2014 at 10:42 am

  64. Ha , ha asked tor for a back door ? – DARPA developed the onion layer encryption technology unpon which all tor clients are built on behalf of the United States Naval Research Laboratory .

    Why would they need to ? They compromised the tools used to build tor. The standard compiler used by most of software tor and other major free \ open source and commercial projects use was compromised for this purpose. This was discovered last year last year.

    Everything else that runs on windows? Dont make me laugh Lots of Governments get access to the source code for ‘auditing and security reasons’.

    As your such an information specialist then you will be aware of the 2nd property of information ie. concurrency. I refer you to the NSA paper on it from 2012. Where they state they are unhappy with Tor because whilst they CAN break it if they need to for a group \ individual they cannot yet do it in real time for everyone. That is their problem with Tor.

    The problem with Tor for none techie people is the moment you install flash etc its NO Longer secure.

    You Have No privacy at all on line unless you control the system from end to end. You have the polite fiction of things being ‘partitioned’ by laws were the very entity that wants that data is the entity that ‘enforces’ the partition.

    Anyways please tell us when your going to take your secure system on a usb stick into the DWP offices and reboot one of their machines. please report back I’m sure people will find it enlightening to find out how you get on.


    June 5, 2014 at 1:17 pm

  65. Look as I once said recently, you make, you break it, you make it , you break it. and on the game goes and has done so since the beginning. So no absolute answer to control.

    This tails kit is aimed at the beginner/intermediate and is in my opinion what I term an infringers kit. It gives those reading up on it both the pros and cons. For the type of stuff a claimant will do, its more than enough.

    Every person has a right to privacy so within the law is full within their rights to advocate the use of their own OS as a company is to deny its use. This is a legal stalemate meaning no sanction and no having to use a system DWP sent you to. Whether they let you use it or not is neither here nor their as its about controlling ones personal and or sensitive data.

    At the end of the day for most, they can only stem the footprint of their use, no one has control over others putting data linked to you on another system and that system being compromised like if for instance welfare records were on cloud technology. The question as usual is making sure theirs someone to cite for a breach.

    A claimant jobsearching doesn’t generally commit a criminal offence while in the process so any data DWP may get no matter how they get it cannot be legally used against the claimant as regards their activity unless they consent to which even under UC they don’t have to. In my area we have long since switched to a claimants activity and they have already tried to penalise me for doing anything but, but failed as I was always supplying enough evidence for a 7 hour period in a few clicks dew to the fact my jobsearch and applications are done before 6am every morning.

    In short to my office I proved a person doesn’t need 30 hours a week to effectively search for work and that if done effectively, even by hand a person can do in just under a hour at least triple what a person currently does in 7. I also proved the flaw in this activity that with every passing week the claimant would need less and less PC time to search and apply.

    To finish off on tails no ones saying they have to use it anymore than they have to use the macro programme app for UJM. Its all their own free choice.

    At the end of the day its always best to have your own pc and connection but not everyone has that luxury. Right im off for a good weekend so have a good one yourself growls.


    June 6, 2014 at 5:49 am

    • Hey growls

      I was relaxing on youtube and I came across this vid I think demonstrates the pitfalls both you and the actual Tails guide makes clear. I think its clear and easy to understand for the less tech savvy. See what you think.


      June 6, 2014 at 10:17 am

      • Saying all that Tor could save you a knock on the door or a sanction. You can bet that all those unfortunate people you see going to jail for posting comments on twiiter or facebook weren’t using Tor. You’d be crawling up the wall using Tor on twitter or facebook (if facebook didn’t ‘lock’ your account first 🙂 )

        Onion Skin

        June 6, 2014 at 12:51 pm

      • PPS gaia, you ever thought of running a high bandwidth ‘exit node’? Might speed things up a bit 😀

        Sent via Tor 😀 – fuck you DWP!! 😀

        Onion Skin

        June 6, 2014 at 12:53 pm

  66. ffs Gaia, why the fuck do you keep adversing this slow, clunky heap-of-shit call TorTURE? Are you a keyboard salesperson cause you sure as would hell go through a lot of keyboards with frustration as you surf the net at snail’s pace with this slow-as-fuck pile-of-shit. Won’t be long before you are back to ‘normal’ browsing. Wow, look at the speed web pages load at.

    Saying that Tor did speed up a bit of late (and in some cases) it was actually faster then a
    ‘normal’ connection (back in the day it would take like half an hour to download a web page lol ) It is still OK-ish if there is nothing on the web page to download and the general problem not matter what you are connecting through is that web pages are becoming a lot ‘heavier’ and you find Tor ‘stalling’ all the time while connecting to downloadcrap.com

    And to use Tor properly you have to disable all the ‘feature rich’ content of the web such as flash and javascript. It is no fun surfing with a ‘bolted-down’ browser.

    Tor is OK for occasional use if you just want to cover your for instance when you are posting a comment but for everyday use it sucks big-time.

    Anyway, you miss the bigger point. Last time I checked we we were living the UK. So why should we forced into hiding behind slow, clunky systems like timorous dissidents in an oppressive State or is the UK the new China or Iran?

    PS You are talking utter bollocks about booting up on the jobcentre system of off a USB stick PMSL 😀

    Sent via Tor (so it does work 😀 )

    Onion Skin

    June 6, 2014 at 12:42 pm

    • Why worry about the speed onion skin when your stuck infront of a screen against your will for 7 hours a day, 5 days a week ?

      As for job centre PCs, its highly probably looking at CAP that it will be the providers supplying them as either a part a claimants placement for 6 months or for claimants that cannot be placed (30 week jobsearch).

      No matter what a person uses or not, DWP are tracking and will be tracking nationally claimant activity which has replaced the so many points a week approach. What they cannot track they expect the claimant to enter into their notes on UJM and or a booklet.

      This insistence to handle your data can only mean one thing and its not liable to be a good one for most.


      June 8, 2014 at 7:00 am

      • Tor is also one of the few ways for the inmates of Police State UKto access ‘file sharing’ sites and other any other arbitrary sites that the powers-that- decide to block.

        It is surprising that UK ISPs haven’t started blocking access to the Tor network; then we would have to try and ‘bridge’ our way out to the Free World.

        error - site blocked

        June 8, 2014 at 7:51 am

      • I don’t doubt they would, had it not been for the fact of the law “A right to privacy” and the fact they couldn’t find a way like with p2p traffic to make this software culpable of any crimes committed through it.


        June 10, 2014 at 9:15 am

  67. Multi-Drop Driver
    Job summary
    Job ID
    Posting Date
    Business services – other
    Job type
    Full time
    7.50 – 12.00 per hour

    went to sign handed over my 2 weeks job search and was told that none of the job numbers in my job search matched on the system the one above is as copied from the UJ site on the 29 may? when i got home i searched using the above job number and it takes you to a canvassing job with a difference job number the problem is the jobcentre are going to sanction me by the looks i pointed out that they system at fault but thats not possible apparently

    is this a new tactic i wonder


    June 6, 2014 at 8:49 pm

    • Print or screen capture this google results page before it changes, it proves that the job was as you’ve posted above.

      I’ve told them about the job IDs changing myself, if you have any ‘saved’ jobs on uj they can appear as a different job at their end!!

      BTW, I suspect that’s a fake job.

      Another Fine Mess

      June 6, 2014 at 10:27 pm

      • Thankyou Another Fine Mess
        thats something i did not no ”worked a treat ”
        i honestly believe i’m going to get this every time i visit now as they are after me giving them access to my UJ account which i will never give them


        June 7, 2014 at 8:12 am

  68. ”Gaia”. How long will it be before we get sanctioned for not getting a sanction ?


    June 10, 2014 at 11:17 am

  69. Who Uses Tor?

    Family & Friends

    People like you and your family use Tor to protect themselves, their children, and their dignity while using the Internet.


    Businesses use Tor to research competition, keep business strategies confidential, and facilitate internal accountability.


    Activists use Tor to anonymously report abuses from danger zones. Whistleblowers use Tor to safely report on corruption.


    Journalists and the media use Tor to protect their research and sources online.

    Military & Law Enforcement

    Militaries and law enforcement use Tor to protect their communications, investigations, and intelligence gathering online.

    Tor Project

    June 10, 2014 at 6:43 pm

  70. No idea whether this is something new but, i.ve been told my money been cut for two weeks and i.ve been sent a rapid reclaim form and because of this i will end up been done out of 4 weeks money

    Why because like a lot of others Using UJ i keep records of every job apply for including job ids numbers
    I went to sign as normal with two weeks of job ids place dates and what I had done only to be told that 3 of the jobs were 150 miles away and one job did not exist ?
    I said all them jobs are off your site. she would not listen But little did I know one job had been removed from the system the others had expired

    she search for the job ids and said 3 of these are 150 miles away i said no local jobs i will have to dma u

    I contacted UJ site and asked them about the job that had disappeared answer was simply it was removed i also ask about expired jobs id apparently when a job expires the job id is never used again but you type a expired job id into the middle box on the UJ site it will do a closest match to that id and you will find you apparently applied of an engineering job or something 150 miles away give or take a mile
    O and look closer the job it finds has a different id number surprise they won’t care

    And the idiots in the jobson will still dma u

    So don’t be surprise
    Now they telling me to give the access to my UJ which they not having


    June 11, 2014 at 6:17 pm

    • apparently when a job expires the job id is never used again
      Absolutely not true.

      Read my reply to someone else 3 or 4 posts above yours with the same problem.

      Google the job IDs. like Job ID 1234567 and see if the google summary shows some of the details of the job(s) you actually applied for. If it does print the google results page as evidence.

      If you can’t find one of the job IDs let us know the job id.

      Another Fine Mess

      June 11, 2014 at 7:54 pm

  71. ur asking for it putting ur job ids on ur job search i dont even use ujm anyway so no way for them to check up on the jobs i had applied for the last 2 weeks.

    with me they keep the last 4 js i handed in just so they can see if im applying for the same jobs or not.

    i even add an extra box at the bottom of mine so 5 a side 😉

    super ted

    June 11, 2014 at 6:56 pm

  72. I can confirm job id numbers are being reused on many occasions I have forgot to copy and paste job id info on ujm into my word document, and just written id number down first.

    When it came to compiling my job evidence for signing day I have returned to ujm only to find that id number is being used on a different job.

    I copy job id info into email and I print off all my jobs every fortnight


    June 12, 2014 at 7:46 am

    • I wonder how people with literacy difficulties manage with all the demands they make on us.

      Like the above.

      Andrew Coates

      June 12, 2014 at 2:49 pm

      • Like the above.
        Did you mean like the demands in your post at the top, or like the ‘literacy difficulties’ in people’s posts. 🙂

        I’m not disabled, but I have no idea how anyone is now managing. I’m as sensible as I can be, but almost every fortnight I have to go a day or 2 without food at least, and permanently going without heating is just the norm. Most benefits are simply too low, and the hoops the JC keep imposing just get in the way of the tricks you have to do to survive on so little.

        I’m as actively looking for paid work as I can be and even ask the JC for ‘job leads’. You’d think they’d be made up with someone so keen, and yet since I’ve been on UJM (about last December) all they’ve managed to point me to is just ONE job on UJM. – Which of course was a fake, and then spent ages trying to sanction me because I couldn’t ‘follow it up’! – that’s one of the reasons I got good at spotting the fakes.
        The whole situation is well beyond ridiculous.

        Another Fine Mess

        June 12, 2014 at 10:08 pm

  73. I am from BBc Panorama and researching JSA Sanctions/Claimant Comitment/Work Plans/Jobseekers Agreements. I hear this claim often – “Sanctions …it is very clear that they are being imposed for the tiniest deviation from agreements or even for no good reason whatsoever.”
    I need to gather real evidence – anyone interested i’m toby.sealey@bbc.co.uk
    Thank you.

    Toby Sealey

    November 21, 2014 at 10:50 am

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