Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Suffolk JobSeekers Beware: Suffolk Libraires IT Systems Malfunctioning.

with 8 comments

Everybody on JSA has to use the Web for Job search.

I use it nearly every day.

This week, beginning on Monday, Suffolk libraries comptuers have been refusing to recognise my card number to log in.

I have complained.

The library has sent an E-Mail (then more E-Mails) to the IT (providers CSD Limited) about this.

The problem did not go away.

Nothing has changed.

I have a new number.

Friday nothing has changed.

I am told that the ID department, CSD, do not consider this “a priority”.

Job seekers are not much of a priority I suppose.

I am not the only person affected by this.

To add to it, other IT problems are cropping up all the time.

Suffolk Job seekers: Watch Out if you are planning to use the library computers!

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Written by Andrew Coates

September 13, 2013 at 12:48 pm

8 Responses

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  1. Jokecentre just assume jobseekers have internet access, so I can see a lot of sanctions being dished out to jobseekers for failing to access their universal jobmatch account. Ipswich library services are a disgrace!

    Very Worried Ipswich Jobseeker

    September 13, 2013 at 5:07 pm

    • When I was using jobcentre to sign on. Some customers were using the computers inside door ‘A”. They all had ‘PA’s with them.

      philip

      September 27, 2013 at 9:11 am

  2. they turned off all of the job points in my jcp months ago so cant even look for work at my jcp.

    was told to use the local library for job searching so i said what about the 35hr a week job searching then cos i can only get a few hrs a week at the library??

    got no answer to that 1 pmsl 🙂

    super ted

    September 13, 2013 at 5:13 pm

    • Super Ted:

      The Jobcentres have jumped the gun (basically lied) massivley by telling everyone they have to do 35hrs jobsearch per week, the 35hrs thingy is supposed to come into being when you are switched onto Universal Credit and sign the new claimant commitment forms – not before.

      Obi Wan Kenobi

      September 14, 2013 at 9:38 am

  3. My individual difficulty seems to be sorted.

    But what of those unfamiliar with these systems?

    As the comments indicate.

    Making people look for jobs on the Web is an enormous problem for some, access, skills and a host of other problems.

    It would be interesting Obi to see one of these “claimant commitment forms”.

    Andrew Coates

    September 14, 2013 at 10:55 am

  4. Haven’t experienced that problem as of yet in the branch, out of town libraries.

    S Marquess

    September 14, 2013 at 3:13 pm

  5. Obi Wan Kenobi :
    Super Ted:
    The Jobcentres have jumped the gun (basically lied) massivley by telling everyone they
    have to do 35hrs jobsearch per week, the 35hrs thingy is supposed to come into being when you are switched onto Universal Credit and sign the new claimant commitment forms – not before.

    yea i know lol asked if they were getting any iad in to look for work on and said what’s an iad pmsl but they said no pc for job searching will be put in my jcp any time soon. 😉

    super ted

    September 14, 2013 at 4:15 pm

    • Our job centre has 4 job points, not one of them was working this morning when I popped my cv in. Three of them were ‘out of order’ on September 2nd.

      Makes me wonder whether JCP are deliberately doing this to maximise sanctions! The only computers that were working from what I could see were the ones with advisors sitting behind.

      Chris

      September 18, 2013 at 2:32 pm


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