Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Universal Credit, “Slight Delay” as Report Dams “Weak Management, Ineffective Control and Poor Governance.”

with 42 comments

On the BBC this morning this was a major story.

“Universal credit: Flagship welfare reform ‘poor value’ says watchdog.”

Work and Pensions Secretary Ian Duncan Smith, dismissed this report.

He bravely admitted that he had “taken the right decision” and put the programme on track for its “Autumn Roll-out”.

Any problems had been fixed.

There would, however, be a “slight delay” in introducing Universal Credit nationwide.

The National Audit Office says,

The National Audit Office has concluded that the Department for Work and Pensions has not achieved value for money in its early implementation of Universal Credit. The Department is not yet able to assess the value of the systems it spent over £300 million to develop and has been forced to delay the national roll-out of the programme to claimants.

Today’s report concludes that the Department was overly ambitious in both the timetable and scope of the programme. The Department took risks to try to meet the short timescale and used a new project management approach which it had never before used on a programme of this size and complexity. It was unable to explain how it originally decided on its ambitious plans or evaluated their feasibility.

Given the tight timescale, unfamiliar project management approach and lack of a detailed plan, it was critical that the Department should have good progress information and effective controls. In practice the Department did not have any adequate measures of progress.

The spending watchdog found that the Department took some action at the end of 2012 to resolve problems, but was unable to address the underlying issues effectively. The source of many problems has been the absence of a detailed view of how Universal Credit is meant to work. In addition, poor control and decision-making undermined confidence in the programme and contributed to a lack of progress. The Department has particularly lacked IT expertise and senior leadership, with frequent changes in senior management.

Key points from the official summary of the Report to begin with,

12. The Department started a limited pilot scheme (a ‘pathfinder’) in April 2013.
By the end of July, the Department had expanded the pathfinder to four sites and had
taken around 1,000 new claims. The scope of the pathfinder is narrower than originally
planned, covers only the simplest new claims and includes limited IT functionality. Some
processes require intervention by staff, limiting the scalability of the pathfinder model
without further IT investment. The Department believes that the pathfinder is testing
claimant behaviour. Early indications suggest that over 90 per cent of new claims are
started on-line (paragraphs 2.7 to 2.9 and 2.16)

13 The Department has delayed rolling out Universal Credit nationally. The
Department will not introduce Universal Credit for all new out-of-work claims nationally
from October 2013 as planned. Instead it will add a further six pathfinder sites from
October 2013. It will also apply the claimant commitment to all Jobseeker’s Allowance
claimants by April 2014 but this will not depend on introducing Universal Credit
payments. The Department is now reconsidering the timing of full roll-out. To keep to
the 2017 completion date, the Department would have to migrate a large volume of
claimants within a short time frame (paragraphs 2.11 to 2.14).

14 The Department does not yet know to what extent its new IT systems will
support national roll-out. Universal Credit pathfinder systems have limited function
and do not allow claimants to change details of their circumstances online as originally
intended. The Department does not yet have an agreed plan for national roll-out and
has been unclear about how far it will build on pathfinder systems or replace them.
In May 2013, the Department identified the need to write off £34 million (17 per cent) of
its new IT assets. The Department will undertake a further impairment review when it
has confirmed its plans for the future of the programme. The current senior responsible
owner took over in May 2013 and is revising plans (paragraphs 2.16 to 2.20).

15 The Department will have to scale back its original delivery ambition and is
reassessing what it must do to roll-out Universal Credit to claimants. The current
programme team is developing new plans for Universal Credit. Our experience of major
programmes supported by IT suggests that the Department will need to revise the
programme’s timing and scope, particularly around online transactions and automation.
It is unlikely that Universal Credit will be as simple or cheap to administer as originally
intended. Delays to roll-out.

23 At this early stage of the Universal Credit programme the Department has not
achieved value for money. The Department has delayed rolling out Universal Credit to
claimants, has had weak control of the programme, and has been unable to assess the
value of the systems it spent over £300 million to develop. These problems represent a
significant setback to Universal Credit and raise wider concerns about the Department’s
ability to deal with weak programme management, over-optimistic time-scales, and a
lack of openness about progress.

This ends with recommendations which will have to examined in detail.

They involve some substantial changes.

Like the military man that he is Ian Duncan Smith is still prepared to send his troops over the trench tops, regardless…

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42 Responses

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  1. Where’s Wayne? Come on, dog. We’re waiting for you!

    The Helping Hand

    September 5, 2013 at 10:32 am

  2. It was nice to see IDS sweating like the pig he is, when questioned on the BBC and Sky News this morning his answers were that of very insecure lying bastard. To say he’s the ‘architect’ of Universal Credit, he knows bugger all about it and now he’s stuck in quagmire of his own making that has wasted £34 million of the taxpayers money.

    Obi Wan Kenobi

    September 5, 2013 at 2:14 pm

    • The thing is, he is now making noises about bringing in outsiders to help him to deliver his big project. We can only hope that by the next election this whole thing will be crashing down on his big bald head.

      The helping hand

      September 7, 2013 at 9:25 am

  3. I wonder how these delays will affect the imposition of the 35 hours a week ‘job search’ rule.

    Andrew Coates

    September 5, 2013 at 3:21 pm

    • IDS is starting to show his true colours now. The only thing that bloke is good for is wasting money. If the IT systems are up to the same standard as UJM the whole thing will be a disaster.

      Chris

      September 5, 2013 at 7:53 pm

    • The 35 hours a week job search is IDS’s Holy Grai, albeit an unattainable one. I spoke to my WP adviser about this rule, and she just laughed. She advised me that the only time JCP can invade your personal space is when they advise you via a notified vacancy to apply for a job. They are then legally empowered to contact an employer to check if you’ve applied for a vacancy. She said that then, and only then can they reveal your personal data to a third party.

      The helping hand

      September 7, 2013 at 9:33 am

      • Oops! I left the ‘l’ of Grail. How about that.

        Looks like I’ve got a severe case of Wayneitis.

        The helping hand

        September 7, 2013 at 9:37 am

  4. Andrew Coates :
    I wonder how these delays will affect the imposition of the 35 hours a week ‘job search’ rule.

    Hey Coates! What happened to my posting. I only want to know the whereabouts of Wayne. Where are you dog? Come on, show yourself. We’re waiting for you.

    The Helping Hand

    September 5, 2013 at 5:00 pm

    • Wayne was last seen outside a Thai restaurant looking hungry.

      Andrew Coates

      September 6, 2013 at 11:54 am

  5. Andrew Coates :
    I wonder how these delays will affect the imposition of the 35 hours a week ‘job search’ rule.

    It seems to be full steam ahead apparently. The aim is for all on JSA to be under the Claimant Commitment, complete with the 35 hour p/w rule, by April 2014.

    Samwise Gamgee

    September 5, 2013 at 9:56 pm

  6. 35 hours a week my arse, I ask you, how will they enforce that? How can either the claimant or the DWP prove it either way? If you say you took so many hours to do something, then you did! And I wish to fucking God people (specifically the DWP and Duncan Doughnuts) would stop using the phrase ‘rolled out’. Just say ‘introduced’ for fuck’s sake.

    KJ

    September 5, 2013 at 11:43 pm

    • IDS probably thinks that all 400’000+ adverts on UJM are real jobs. I looked myself earlier this evening, takes forever to filter out the spam adverts, Kleeneze, Avon and pyramid scams before you actually hit a genuine looking job. UJM seems to be a government endorsed site for CV fishing and pyramid schemes. I certainly don’t rate it.

      From what I’ve seen tonight the whole site is unstable. Half the time UJM doesn’t even record your activity when you apply for a job or look at ads. I looked through 40 pages of jobs based on my search and location and only found 2 that were suitable. Clicked apply and got a ‘HTTP 500 Internal server error’essage.

      It recorded one of the 2 jobs I applied for. Had to print the second one.

      Chris

      September 6, 2013 at 12:41 am

    • Well, you don’t ‘introduce’ a flagship, do you? You roll it out… 🙂

      P Diddy

      September 6, 2013 at 4:51 am

      • Flagship? More like Tiranic!

        Chris

        September 6, 2013 at 7:05 am

    • Now that my friend is a two way street. More will no doubt fall under sanction I suspect than succeed in your very point. But by using a bit of the law and a bit of grey matter it will soon swing back to your very point KJ but in favour. You see its just like doing your taxes, you pick through the rules and exploit it as law is full of holes and DWPs is no different.

      UK laws only apply when on UK soil

      The biggest and first point that should be established is WHERE ARE THE SERVERS THAT STORE YOUR PERSONAL AND OR SENSTIVE DATA AND OR THE SYSTEM THROUGH WHICH THIS DATA PASSES THAT MANAGES IT.

      Data protection only works on UK soil so if the servers don’t reside within the UK then being the data controller as is claimed in the site rules is mute meaning your not protected under law and within the same set of rules your also see the no liability one and when I can dig it out a letter from DWP stating that they can legally not say the system has been hacked if its in the publics in to do so, so as you can imagine if it happened today its highly likely as they are desperate with elections coming that they would hide behind this ruling of theirs.

      A mass exodus of FOIs from thousands of claimants asking this very question will drive it home and I will state now their going to hide behind an exemption but regardless they cant prove it does (proof does not constitute them simply saying its in Manchester). They cant tell you or wont but either way they haven’t demonstrated that your personal and sensitive data is safe.

      Even without this you have a right under DPA to control the flow of your data in respect to second parties and especially third parties. This means you are legally entitled to remove or block any and all of your personal and sensitive data. BUT make sure you can prove that it doesn’t lower your chances of actively seeking work or availability to in your Jobseekers agreement.

      For starters you can ring up UJ for details as I can state now that you certainly don’t want to apply through the site that’s for sure as it is this very thing their using to TIME PROFILE YOU ALL in respect to this 35 hour lark along with what you put in your profile and CV.

      Track my posts here and I explain how to place security on your CV in 2 forms which will I can say for sure prevent the dataset within UJ that uses it to populate suggested vacancies.
      As for the profile its any question related to work or area so again track back my posts and your see an answer for that to (sorry, sick and tired repeating so last time guys).

      Also don’t forget theirs absolutely no limit to how many times you sign up for a new account providing you report it at the first available opportunity but and this is very important use another IP address (ie, libraries IP different to A4Es IP) and if your a clever clogs with their own PC then simply hide behind a proxy. I say this as they can track IPs so if set would just make it jump from one account to another. Their trying to be clever but sadly for them im a lot more clever so can circumnavigate any control they put in place, any smart arse approach they use until they learn whos really in control as im a tech head so welcome the challenge, bring on your toys, bring it on as programs are easy to fool when you know how they work IDS. Circumnavigate your way round that oldboy.

      Seriously as being employed or not im way cleverer than you IDS, its one of the barriers I have to work as it scares managers how much I really know especially when it comes to negotiating contracts and the law which is used reasonably and legally im afraid.

      I just want to be left alone as I am trying real hard to get work so these petty attacks are just plain cheap and ineffectual as i only sign on so im listed as unemployed for tax purposes, i don’t draw any other benefit except JSA so they can sanction me all they like as its the one thing todate you don’t lose under sanction, oh so soorrry DWP.

      Basically ive trapped my sign on point advisors between either eventually admitting their incompetent or lying when i push the complaints passed DWP control as they state they know the rules and how they operate, even caxton house assured this so it will be fun when its time to explain stuff like how they stated i must supply my evidence when we all know what the rules state don’t we so they can only answer yes or no to the question of DO YOU KNOW YOUR OWN RULES AND OPERATION. If its NO its incompetence and contrary to the recording i have where they state they do, so they lied aswell. If they say YES then the you must part ALONG WITH WE KNOW THE RULES signifies THAT THEY DELIBRATELY PREVERTED THEM MEANING ABUSE OF POWER AND POSITION.

      They can only way lay me for so long, i will eventually get to put my complaint to my local MP and or ombudsman so as the Taliban said “you may have the clocks but i have the time” DWP.

      gaia

      September 6, 2013 at 8:11 am

  7. WHEN WE GOING TO HEAR THE COMPETITION WINNERS, MR COATES?? OR DID YOU AND YOUR IMMIGRANT WIFE WIN THE FIVE WEEKS GIRO AND FIVE CRATES OF ABBOTS ALE??

    a police officer

    September 6, 2013 at 4:06 pm

  8. Andrew Coates :
    I wonder how these delays will affect the imposition of the 35 hours a week ‘job search’ rule.

    They don’t, the CC is still being rolled out next month, some victims are already on it.

    Another Fine Mess

    September 6, 2013 at 8:10 pm

  9. a police officer :
    WHEN WE GOING TO HEAR THE COMPETITION WINNERS, MR COATES?? OR DID YOU AND YOUR IMMIGRANT WIFE WIN THE FIVE WEEKS GIRO AND FIVE CRATES OF ABBOTS ALE??

    Wayne, is that you? Where have you been! Come on dog, give it up. Give it up old school. Hey Windmill, it’s Wayne. He’s back.

    The Helping Hand

    September 6, 2013 at 8:19 pm

  10. a police officer :
    WHEN WE GOING TO HEAR THE COMPETITION WINNERS, MR COATES?? OR DID YOU AND YOUR IMMIGRANT WIFE WIN THE FIVE WEEKS GIRO AND FIVE CRATES OF ABBOTS ALE??

    I’m glad you’ve finally learnt to spell. Just one thing, though dog. ABBOT ALE should be Abbot’s Ale. Note the apostrophe ( ‘ ). You are evolving for sure. Come on, give it up.

    The Helping Hand

    September 6, 2013 at 8:25 pm

  11. The Helping Hand :

    a police officer :
    WHEN WE GOING TO HEAR THE COMPETITION WINNERS, MR COATES?? OR DID YOU AND YOUR IMMIGRANT WIFE WIN THE FIVE WEEKS GIRO AND FIVE CRATES OF ABBOTS ALE??

    I’m glad you’ve finally learnt to spell. Just one thing, though dog. ABBOT ALE should be Abbot’s Ale. Note the apostrophe ( ‘ ). You are evolving for sure. Come on, give it up.

    Let the feeding frenzy commence.

    Wayne, my dear. When I pointed out your punctuation error in ABBOTS ALE, I deliberately included two mistakes. First of all, I left the ‘S’ off ABBOT. You didn’t see that did you, you knuckle-head! Now you show me the second mistake, if you can. Although on the plus side, you managed to spell immigrant correctly. I’m strangely very proud of you. But it can’t have been easy though, you probably had to pull an all-nighter for that one. You are evolving for sure, but not as quickly as I’d hoped. Still, you remain good value. You are a work in progress. Now then, the second mistake. Where is it? Come on, dog. Give it up.

    The Helping Hand

    September 7, 2013 at 7:32 am

  12. Helping hand: Get me the IPs from this sites owner and I will soon tell you and no if the sites owner is listening, its not illegal.

    The likes of a poster phillip doubted my commitment a while back so what better way to demonstrate my steal iron loyality than outting those that seek to pervert the truth.

    I know fact any website even wordpress can track amongst other things IPs if the site owners know what their doing (don’t know this sites owner or skill level currently), so and only if they don’t ied be happy to share my knowledge with them FREE OF CHARGE and to show a little faith heres a link for them.

    http://wordpress.org/plugins/tags/ip

    gaia

    September 7, 2013 at 9:17 am

  13. Healthcare reform behind schedule, welfare reform behind schedule and now education reform behind schedule

    http://www.bbc.co.uk/news/education-23993574

    How much proof does the UK citizen need to know that this tory government are sweating while running up to the next election?

    Remember including the liberals despite siding with the tories most of the UK DID NOT VOTE FOR THE TORIES so this last election was’nt carried out democratically as the liberals never consulted all their voters before joining the tories in a coalition.

    gaia

    September 7, 2013 at 9:34 am

  14. What the frig are you talking about

    gaia :
    Helping hand: Get me the IPs from this sites owner and I will soon tell you and no if the sites owner is listening, its not illegal.
    The likes of a poster phillip doubted my commitment a while back so what better way to demonstrate my steal iron loyality than outting those that seek to pervert the truth.
    I know fact any website even wordpress can track amongst other things IPs if the site owners know what their doing (don’t know this sites owner or skill level currently), so and only if they don’t ied be happy to share my knowledge with them FREE OF CHARGE and to show a little faith heres a link for them.
    http://wordpress.org/plugins/tags/ip

    What the hell are you talking about, gaia? You know I’ve long since given up reading your posts. And do you know why? Because they are rambling and long-winded. You are one of the most verbose individuals on this site, by far!

    Now if you’ll excuse me, I’ve got some shopping to do.

    The helping hand

    September 7, 2013 at 9:43 am

    • If you cant understand me helping hand, you are not going to understand what DWP are going to do to claimants next as I can state with certainty not one single solitary FOI is going to help anybody to stave of the their next planned attack on what you don’t know and cant get in three easy stages.

      For instance are you aware UJ attaches cookies that cant be deleted by windows or most free browser/reg cleaners. Do you know what bootjacking is as your going to be freaked by what they know about you and your activity on the net, regardless of what PC you use or where. You see regardless of IP numbers and email addresses all users on the net each have a unique footprint and unless you know what this is cant fool it. No doubt claimants will try some feeble attempt to not use a PC but we all know todays employers advertise on the net so when your advisor says for instance the very point above what are you liable to say as its likely to be something like their are no jobs on the internet which now the advisors going to say prove which you wont be able to and bobs your uncle one sanction.

      If I was working for DWP I could over turn just about all of those FOIs and find cause to sanction near every claimant like taking candy from a baby using them, so If little old me can do it then its a shoe in bet DWP with their room full of top solicitors will which they are, they learn everytime this is presented to them and adapt like the cookies excuse first used by people.

      My way on one part for them to get over would involve changing a whole law and get us out of Europe which as you know their trying to, the other part their isn’t a single law to stop me so i indeed hope you know what your on with.

      As for long posts its safe to imagine you’ve never studied a degree then as what I write is nothing and its not coherent, you just are not technically minded enough as yet to understand it that’s all.

      Good luck in the coming storm helping hand as this will be a war of IT and not rules.

      gaia

      September 8, 2013 at 7:25 am

      • Your latest offering, in conjunction with your previous offerings, has led me to conclude that you are paranoid. Do you imagine, even in your wildest delusions that the DWP are in interested in tracking a broken down lump of horseshit like you. For God’s sake man! We will not speak again. Good day to you.

        The Helping Hand

        September 8, 2013 at 8:16 am

  15. 25. UJ brings a shift in the focus from helping claimants search for jobs, to
    looking instead at the claimant’s activity on UJ. This also means you will
    suggest ways for them to improve the matches they receive from the
    information they have recorded about their skills and in their public CV.

    ——————————————————————————–
    You will also support, motivate and/or challenge them to respond to these
    matches to help improve their chances of finding work

    ‘Skills I want to be matched against’ field (toolkit)

    26. You will only be able to see this field if the claimant has given DWP
    permission to access their account. It is an important field for claimants
    because the information they RECORD here will be used by UJ to
    AUTOMATICALLY match them to jobs posted by companies which will be put
    into the claimant’s ‘RECOMMMENDED JOBS screen/page.

    27. Therefore, it is important you understand the type of information that will
    return accurate matches so you can explain this to claimants and help
    them to understand the importance of including skills keywords within this
    field. For example, it must not be used to record things such as:
     Keen.
     Reliable.
     Eager.
     Timely.
    28. If the claimant is receiving little or no matches in ‘Recommended Jobs’ this
    will indicate that the information held in this field needs to be reviewed and
    updated. (how do they do that if you never gave them access)

    CVs

    33. You will only be able see a claimant’s CV(s) if the claimant has given DWP
    permission to access their account. Further information about how a
    claimant can use this function can be found in Chapter 2 of this toolkit.
    Scenario 16 in Learning Product 05 contains further details on how a
    claimant can create a CV.

    34. You will need to explain to claimants the importance of including skills
    KEYWORDS in the ‘Duties, achievements and related skills field’ within their
    CV when using the ‘Build CV’ function and that having a public CV
    improves their chances of finding a job because information in their CV will
    be used to return anonymous matches to companies from jobs they have
    placed and from jobseeker searches they have run. The company may

    ——————————————————————————–
    then invite those jobseekers with the closest matches to apply for the job
    via the jobseeker’s Messages page.

    You are so naïve, its really quite cute as their not hiding it and never have so you could say its common knowledge which you would have known if you bothered to read the toolkit beyond sections such as signing up to UJ (pay particular attention to rule 25).

    Now no doubt your mouth will next say something like “but I haven’t given permission to access my gateway account” because well you don’t know DPA do you helping hand as if you did you would know what DATA CONTROLLER constitutes aswell as what constitutes PROCESSING.

    Clearly written on the very UJ site it is written that DWP, not monster reside as the DATA CONTROLLER over the sites entire personal and sensitive content, meaning your if signed up PERSONAL AND SENSITIVE DATA and as a controller are free to look at your DATA anytime they want without having to ask for permission im afraid as the claimant the moment they sign up agree to it as part of the processing UNDER DPA LAW.

    DONT BELIEVE ME THEN PUT AN FOI AND PROVE ME WRONG, ALSO LOOK AT DPA AND PROVE ME WRONG, I DARE YOU, I DOUBLE DARE YOU, AND FINALLY TRIPLE DARE YOU WITH A CHERRY ON THE TOP.

    LETS LET ALL THE READERS TO THIS SITE SEE WHOS DREAMING SHALL WE AS I HAVE PRESENTED MY EVIDENCE SO WHERES YOURS HELPING HAND TO THE CONTARY?

    Now people can listen to your conspiracy theory if they like helping hand but I CERTAINLY WONT BE.

    gaia

    September 9, 2013 at 5:59 am

  16. The Helping Hand :
    Your latest offering, in conjunction with your previous offerings, has led me to conclude that you are paranoid. Do you imagine, even in your wildest delusions that the DWP are in interested in tracking a broken down lump of horseshit like you. For God’s sake man! We will not speak again. Good day to you.

    WOW , you sound exactly like wayne now helping hand, you know the one you were making fun of, I told in a post how how people behave in this manner when their losing an argument and helping hand has kindly proved it. Whats next helping hand, you say like wayne you aint got to jack.

    Thanks helping hand you demonstrated my point exactly.

    FUNNY HOW THE APPLE NEVER FALLS FAR FROM THE TREE.

    gaia

    September 9, 2013 at 6:08 am

  17. wayne : QUOTE

    Ahhhhh give it a fucking rest will you just record them dont tell them case shut NOW FUCK UP SAD BARSTARDS get a JOB

    Wayne my dear. Ther’e really no need to swear; it only goes to show what a poor vocabulary you have. I’m guessing (correctly) you have issues. Did someone jump on your bones (Saville-style) when you were in the crib? Just where does this anger come from, my pretty?

    Oh, and by the way. Barstard is spelt: BASTARD. You ignorant Fuck.

    Dear audience back in another post dear old HELPING HAND replied the following to one of this waynes posts.

    Notice how helping hand berates wayne about his swearing but as you can see not just in that reply but in his post to me above he swears again.

    Whats wrong helping hand, don’t practice what you preach?

    And while im taking chunks out of you live on air in front of god knows how many people as lets face it, most that visit don’t post

    HOW DID YOU ARRIVE AT YOUR TAG OF HELPING HAND, WHO HAVE YOU HELPED THEN EXACTLY ?

    gaia

    September 9, 2013 at 6:34 am

  18. Dear readers/visitors to this site, you will see a wash on this site if you dont aready have first hand experience of post after post of people stating that DWP are saying things that aren’t true and never it seems offer clear cut evidence demonstrating their point. The very fact their is page after page of FOIs on another well known site proves this point quite clearly and if we need evidence a little bit more closer we only have to look at what our respective advisors have said while trying and or succeeding to get you to sign up to UJ as opposed to what the TOOLKIT SAYS.

    Now your notice this HELPING HAND does the same self thing (OFFERS ZERO EVIDENCE OF PROOF TO THE CONTARY) to me in his reply above for instance so the question is

    IF WE NOLONGER TRUST DWP BECAUSE OF SUCH BEHAVIOUR THEN WHY SHOULD WE TRUST HELPING HAND EITHER ?

    gaia

    September 9, 2013 at 6:53 am

  19. COME ON, MR COATES!! WE’RE WAITING!!

    a police officer

    September 9, 2013 at 7:37 am

  20. HOW TO SPOT BULL TALKERS AND TIME WASTERS

    As any journalist will tell you, when they post a story they back it up with the source (evidence) like for instance when the press talk about the jobless figures they mention ONS.

    This in turn allows the readers to check it out, to see if its true or at least understand WHAT the reporter based their article on. The same self thing applies to law which any one that’s been to court knows prosecution needs evidence to convict while defence needs it to get an acquittal. Its a time honoured practice carried out in many sectors of employment (DWP ABUSE THIS RIGHT BY MAKING US FOI).

    SO, when reading any post do make sure that the poster of the story you are interested in on say for instance this site supplies evidence otherwise you follow their advice at your own peril which to date has been apparently the case with some claimants it would seem recently.

    Another thing to take note of when reading these posts on websites is whether or not the words in my opinion, I believe or words to this effect are used when evidence ISNT SUPPLIED. You see any honest and genuine person if they didn’t have evidence would state that its an opinion meaning its what they think, NOT WHAT IS NECCESSARLY THE CASE.

    Definition of opinion: A belief or conclusion held with confidence but not substantiated by positive knowledge or proof.

    gaia

    September 9, 2013 at 7:37 am

  21. HOW TO SPOT BULL TALKERS AND TIME WASTERS (PART2)

    Ever watched the ads on TV closely, ever bought a product that didn’t match up to an advert, of course you have, that’s how we learn not to fall for it again.

    So when reading stuff online or in the real world pay attention to the construction of the sentence. Look at how such words as MIGHT, COULD, MAYBE and words to that effect are used in it AND HERES AN EXAMPLE

    “MAKES YOUR HAIR LOOK HEALTHY”

    Now notice its only stating LOOK and not merely saying MAKES YOUR HAIR HEALTHY

    So as you can see its not saying your hair will be healthy, just that it will look healthy.

    This practice of wordplay is used not just buy product companies but governments and businesses to allday everyday so do consider the sentence constructs as DWP are no strangers to it either.

    gaia

    September 9, 2013 at 8:01 am

    • Best example of this kind of bull crap is:

      here

      may/could/might/maybe arrange your appearance is court lol … 🙂

      TVL are SCUM!!

      September 9, 2013 at 8:34 am

  22. a police officer :
    COME ON, MR COATES!! WE’RE WAITING!!

    Wayne. Welcome back, dog. Now come on, give it up!

    The Helping Hand

    September 9, 2013 at 11:39 am

  23. Oh dear. The gaia circus is back in town.

    The Helping Hand

    September 9, 2013 at 11:40 am

  24. helping hand, welcome back dog, we are waiting for you?

    Not nice when your the one in a cage is it helping hand, especially after what I wrote above about little old you to all the visitors that visit this site.

    Come on helping hand, we are waiting for a witty comeback as you are a bully and everyone can see it in your posts above.

    You see my silly friend people don’t like bullies anymore than they like trolls and im afraid you sir have been found wanting.

    A bully and until proved different a fraud, who would have figured that with a tag like helping hand people.

    Its a pity its not a real court as we could have forced him to use a new handle like HAND JOB as lets face it visitors, he is isn’t he?

    gaia

    September 9, 2013 at 11:51 am

  25. Wayne gaia Helping Hand is this prat having a 3 way conversation with him/herself just to fill this site with spam. no prizes for the answer I am afraid

    Jobcentre Plus

    September 9, 2013 at 12:11 pm

    • Not another person on this site trying to get people to believe their right without oh I don’t know PRESENTING PROOF OF

      THIS IS WHAT I MEAN VISITORS, TO MANY POSTERS FREQUENT THIS SITE MAKING BOLD CLAIMS YET ALWAYS IT SEEMS APPEAR TO STOP AT ACTUALLY PROVING IT

      So lets ask jobcentre plus shall we, IS THIS YOUR OPINION OR DO YOU HAVE ACTUAL EVIDENCE OF ?

      gaia

      September 9, 2013 at 12:59 pm

      • There is no obligation to “sign-on” i.e. contract with JobCentre Plus to receive your benefit payment; the whole “sign-on” ritual is based on maritime law and not the common law that you live under. You DO NOT need to CONSENT into an ACT i.e. a play, theatre… e.g. Jobseeker’s ACT, Road Traffic ACT, Sexual Offences ACT…. Also, you DO NOT require a licence to drive, your mortgage is already paid off from day one, you DO NOT need to make further payments. And, also you CANNOT be held responsible for a debt if the lender CANNOT provide the original “debt instrument” as defined by the Bill of Exchange Act 1882.

        Freewo/man of the Land

        September 9, 2013 at 2:22 pm

      • Asking for evidence are we. That speaks for it’s self.

        Jobcentre Plus

        September 10, 2013 at 10:16 am

  26. Jobcentre Plus :
    Wayne gaia Helping Hand is this prat having a 3 way conversation with him/herself just to fill this site with spam. no prizes for the answer I am afraid

    Well, I actually exist. I can’t speak for Wayne/gaia as to whether or not they are one and the same person. The jury’s out on that one.

    The Helping Hand

    September 9, 2013 at 3:10 pm

  27. gaia :
    helping hand, welcome back dog, we are waiting for you?
    Not nice when your the one in a cage is it helping hand, especially after what I wrote above about little old you to all the visitors that visit this site.
    Come on helping hand, we are waiting for a witty comeback as you are a bully and everyone can see it in your posts above.
    You see my silly friend people don’t like bullies anymore than they like trolls and im afraid you sir have been found wanting.
    A bully and until proved different a fraud, who would have figured that with a tag like helping hand people.
    Its a pity its not a real court as we could have forced him to use a new handle like HAND JOB as lets face it visitors, he is isn’t he?

    What the hell are you are on about now, fool!

    The Helping Hand

    September 9, 2013 at 7:54 pm


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