Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Work Programme Leavers Face More Misery, Bullying and Sanctions, New Government Press Release..

Just announced Press Release, 31 May 2013

Work Programme leavers will be targeted by a hit squad (Note: as in ready to hit people) of specialist advisers as part of a tough approach to get them into a job.

Up to 5 specialist advisers will be based in individual Jobcentres dedicated to working with people not in sustained work after 2 years on the Work Programme.

Claimants will be given an end-of-term report from their Work Programme provider (Note, just like school!)  assessing what progress they have made and their ongoing needs, to inform their new adviser before facing the toughest Jobcentre regime to help them find work. (Note: be afraid, be very afraid!)

At their first appointment they will have to agree a binding (Note: as in Bondage)  back-to-work plan laying out what they are required to do.

Minister for Employment Mark Hoban said:

The Work Programme is getting some of the hardest to help claimants into work despite a tough economic climate.

We always knew that there would be some who would require further support after the Work Programme, which is why we’re introducing this intensive and uncompromising regime.

We’ll be stepping up the pressure on claimants, who will be expected to attend the Jobcentre more frequently, with rigorous monitoring to ensure they are doing everything they can to find work.

Claimants will be expected to be on a training scheme, Mandatory Work Activity placement or intensive work preparation within days of finishing on the Work Programme – losing their benefit if they fail to comply.

An extra £30m will be available to pay for extra training and specialist help to prepare them for work, for instance counselling for people dependent on drug and alcohol.

Claimants will also have to attend the Jobcentre far more frequently than other jobseekers, with weekly signing on being routine and some people being required to meet their adviser every day.

The advisers, who will be focused on working with those returning from the Work Programme, will take a tough approach to monitoring (note, a licence for bullying)  whether claimants are sticking to their plan with anyone failing to participate losing their benefits.

The programme comes after Jobcentres involved in a trailblazer found that claimants targeted by an intensive approach were much less likely to stay on benefit.

Every Work Programme returner will also be required to register with Universal Jobmatch to aid work search and job matching and to allow their adviser to check their work search activity online.

The tough sanctions regime will see anyone failing to comply with mandatory activity lose benefit for 4 weeks for a first failure, with penalties of up to 3 years for serial offenders (Note: Just like criminals!).

The intensive support will last for 6 months, and will be used for all Jobseeker’s Allowance claimants returning from the Work Programme who need more intensive support.

The Work Programme

The Work Programme was launched in June 2011 and is aimed at those at risk of long-term unemployment. Providers are paid according to results to get people into work, with extra incentives to support the hardest to help.

The Work Programme has already helped more than 207,000 people off benefits and into a job (Note: very few out of 3 million unemployed and ‘help’ is a weasel word that covers anybody who got a job with or without any aid whatsoever).

Our research report on the Jobcentre Trailblazer includes evidence of positive impacts on a range of employability factors, and statistics published alongside the report show evidence of a positive effect on off-flows of 5 to 7 percentage points compared to the control group of Jobcentre Plus Offer. (Note: who on earth trusts ‘their’ ‘ research’?)

New sanctions regime (Note: they just love sanctions)

The new sanctions regime referred to above came into force on Monday 22 October 2012. Under the new regime there are 3 levels of sanctions:

  • low
  • intermediate
  • high

Low level

Low level sanctions are for failures to undertake specific action as required by a Jobcentre Plus adviser. The sanction for such failures will be one month for a first and 3 months for second and subsequent failures‪.

Intermediate level

Intermediate level sanctions are for failures to actively seek and be available for work. This leads to disentitlement; if the individual makes a new claim then no benefit is payable for up to one month for a first such failure, and 3 months for second and subsequent failures.

Highest level

Highest level sanctions are for failures to comply with the most important job seeking requirements, such as refusing to accept a reasonable job offer, or leaving employment voluntarily without good reason.

Currently claimants face a sanction of anywhere between 1 week and 6 months. The revised sanctions will be for a fixed period that will increase for those who have a history of failing to meet their requirements: 3 months for a first failure, rising to 6 months for a second failure (within a year of the previous failure), and 3 years for a third sanction.

So we can look forward to  more bullying from hectoring ‘advisers’, more people pushed into destitution, and absolutely no solution to mass unemployment.

Bravo Ian Duncan Smith: future generations will certainly remember you.

1,236 Responses

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  1. What do i need to say? We all know this is too much. The language and tone of that press release is confrontational – all from the pen of Mark Hoban who pocketed £144k from the sale of his second home.

    When will it end? Will the spineless …. at the PCS do anything for us? Where is the solidarity?

    So many things wrong with this, but we already know what they are. How, for example, is one supposed to pay daily bus fares out of their JSA to attend these interviews? Bus fare for me would come to almost half the weekly JSA! How is that fair?

    Ghost Whistler

    May 31, 2013 at 11:53 am

    • Ghosty, the C word is not used here.

      Andrew Coates

      June 1, 2013 at 2:58 pm

      • Do you mean CAMMERON


        June 20, 2013 at 7:46 am

    • Outside of normal siging times bus fares are reclaimable,no doubt the bastards will change this though. Its totally ludicrous and nothing but bloodymindedness they have come up with here,only on a worse scale.Ids and Co should take a serious look at themselves in the mirror.


      June 2, 2013 at 2:46 pm

      • They can’t. No reflection.

        something survived...

        August 16, 2013 at 8:49 pm

    • At Ingeus you get your bus fare refunded every time you go there. I assume this is the case for all companies involved in the work programme.


      August 8, 2014 at 1:33 pm

  2. This is old and no longer in use.

    I have clarified (with the Jobcentre) what happens when we are due to finish the 2 years Work Programme.

    The Jobcentre sends you a form to fill out around 10 days or so before your actual finish date, you then fill it in and return it to the Jobcentre, it’s like a report on how you found the Work Programme provider and will allow you to make any critisiam regarding the Private Provider you wish to.

    This form does not come from the Private Provider and they can’t force you to do a Work Programme completion course, if they try to do this, go and see your Jobcentre manager or JCP floor manager AND THEY WILL VERIFY THIS.

    There is no Community Action Programme or intensive help after you finish the Work Programme, it all got blown out of the water when the new JSA rules and regs 2013 came out earlier this year.

    Obi Wan Kenobi

    May 31, 2013 at 12:13 pm

    • I think this was originally planned for the relatively few (or so the dwp and IDS thought ) people who had not found a job through the Work Programme,which of course was going to be so very successful (ho ho ho).But now the projected trickle of unsuccessful jobseekers has turned into a torrent.The dwp can hide the Work Programme figures but they can not stop the hordes of people soon turning up at the jobcentre after their two yeears wasted stint at the Work Programme.Those “5” specialist advisors for every jobcentre would end up with very heavy caseloads


      May 31, 2013 at 1:24 pm

      • Safety in numbers.. 🙂

        WP Sucks

        August 15, 2013 at 8:38 am

    • Obi, did you “clarify” it today or sometime in the past?


      May 31, 2013 at 3:11 pm

      • Yesterday morning.

        Obi Wan Kenobi

        May 31, 2013 at 6:42 pm

    • You are living in cloud cuckoo land friend.
      I have just finished The Work Programme (mid July 2013) and ALL of the above (article) is
      incredibly accurate.
      You have been warned!


      August 4, 2013 at 3:40 pm

      • Just a matter of time as to how quickly it all gets up to speed and how intense the bullying gets. Just filling out my ATOS form as i recieved a nasty letter yesterday threatening sanctions if it is not received etc… although i still have 2 weeks left to post it. Got to signing the declaration at the back of my ATOS questionnaire and when closing it couldn’t help but notice that it was revised in January ’13. There is even a section now which covers the complete back page which covers cancer sufferers and a question that asks for the prognosis and expected well by (bully by) date of sufferers. So it appears that nobody will be immune from the hands of IDS and Hobain.


        August 4, 2013 at 4:00 pm

    • No this does not happen at all. No one from the JC send you anything in fact its only the WP that send the JC a report about you and its all lies!!!


      September 29, 2013 at 12:15 am

  3. i cant fill in the form cos i not been there in 2 years hahahahahaha

    want cv no problem name addr phone no that’s it cant lie on a cv as its fraud

    super ted

    May 31, 2013 at 12:26 pm

    • As long as the don’t try and sanction you for non attendance


      October 5, 2013 at 12:50 pm

      • they did 3 times and i won them all also got my new adviser a bollocking and only seen him 1 time 🙂

        super ted

        October 5, 2013 at 1:07 pm

      • Good For U My WPA says as long as I keep him updated once a week with my activities by email he’s happy


        October 5, 2013 at 1:23 pm

    • i was parked after my induction so never had to go after that will be putting in a complaint next week and after 8 weeks will be sending it to the ice for my 5k fuck up money 🙂

      super ted

      October 5, 2013 at 1:28 pm

  4. Interesting they going to pay the £5 a day it would take to go see them everyday? I doubt thats not included in what the law says I need to live on a week.


    May 31, 2013 at 12:28 pm

  5. So with the Work Programme having been a dismal failure, with tens of thousands or more being let down by this fucking scumbag government they intend to hammer the unemployed even more. That makes sense doesn’t it??

    I know one thing – there will be riots if they try this on. There’s only so much bullying people can take.


    May 31, 2013 at 12:31 pm

    • yes i would have thought there would have been riots by now but there just simply hasnt been margaret thatcher put paid to that concept with the miners strike charging miners on horseback starving them into submissions! the ability of the nation to operate as one group of people should not be underestimated and as this site shares its knowledge it is good however organising a coordinated response to this is what is lacking! here in USA they have their 2nd amendement rights to overthrow armed insurrect a rogue state that no longer truly represents the peoples by the peoples for the peoples!! america also has 800 FEMA camps and the martial law plan to lock peoples down in their neighbourhoods then transport them to FEMA camps! where even guillotines and gas ovens are installed much like the jewish holocaust the owners of this plan are the illuminati monster inc is an illuminati owned company and the data governing us is controlled by a fusion centre in utah! i know a ranger in utah who can get me some guns!! as i believe what they are planning will not stop here! and i advise everyone to stock up and plan very well the future as there is going to be civil unrest troubles ahead! this govt is serving an elite and creating a slave master class society haves have nots have nothing! if we rebel early enough on they will have a hard time implementing the plan and we must also stick together!! i have been sanctioned and banned 7years i am tracked by mi5/6 and am blacklisted for my beliefs in human rights personal freedoms if you believe in justice fight this with everything you got as its only the thin ends of the wedge!! london is an occultic financial centre so they have to retain some sort of stability in UK as it is key to bringing in the phoenix currency as an intl banking centre one world currency and NWO one world religion army etc these are all part of the same plans to form a slave culture time to act is now!! alex jones paul mc guire and jesse ventura for prime minister i say and insurrect the entire tory fascist party from existence in 2014!!!!

      david huxtable

      September 28, 2013 at 5:57 pm

      • me too David i would have thought there would have been Riots too. This Government is a criminal organisation. Job centre plus is a criminal organisation. Tory = Criminal. Hay David what next for the unemployed maybe the Gas chamber. This Government is the worst one i have ever known. They must not get in again. Maybe if they did we might see Riots but better Labour get in and hopefully we might have a better existence. DOWN WITH THE TORY BASTARDS.

        Steven Garner

        February 2, 2014 at 11:03 am

  6. o look got a letter saying i got a 60 minute screening for an bam bargain store.and another for a 1-1 what a fucking joke hahahahahahah



    super ted

    May 31, 2013 at 12:58 pm

    • Looks like the old line of Bash Those On Benefits Schemes (We Use These To Get Ourselves Out Of The Doodoo Time Again) When ”Burying Bad News”

      News reader

      May 31, 2013 at 2:55 pm

  7. FAO Obi Wan Kenobi

    Can you explain why the press release from the DWP is old and no longer in use, when it was only released today?

    Your local Jobcentre might have told you something else entirely different, but Jobcentre personnel are notorious for saying different things to different people!


    May 31, 2013 at 2:52 pm

    • They will only tell you what you WANT to HEAR not what you NEED to KNOW

      News reader

      May 31, 2013 at 2:58 pm

      • Tobanem, exactly.

        The Press Release was issued this morning and was up on Respect for the Unemployed on Facebook before you know it.

        I added the helpful comments.

        Andrew Coates

        May 31, 2013 at 3:44 pm

      • Got my wires crossed a bit earlier.

        But I did ask about this yesterday at the JCP, they said after the work programme you just sign on as normal as you’re claim is already running.

        Obi Wan Kenobi

        May 31, 2013 at 6:52 pm

  8. Maybe they will sanction wpp’s if clients don’t get jobs ?

    James Middlesex

    May 31, 2013 at 3:05 pm

  9. Looks like the DWP are going to have to hire more G4S goons to patrol their gulag jobcentres when desperate claimants with nothing to lose start kicking off at advisors treating them worse than criminals.

    As for jobcentre staff prepared to serve as members of “hit squads” bullying and intimidating victims of the failed Work Programme, they’re beneath contempt and, while not advocating violence, if any of them end up hospitalised, I won’t be shedding any tears.


    May 31, 2013 at 3:11 pm

    • Yes, the centres will be fast filling up and wait when schools out etc, there will be thousands again heading to the dole Que and then straight onto the workprogramme.


      June 2, 2013 at 2:50 pm

    • well said trevor i feel that the same JCp dwp employees that are doing this to us rank with the same degenerates that collaborated with the nazis during the ww2 when the darth vader empire of cameron and klones gets their arses busted by the next elections we should parade these F*******s!! in the streets with their hair shorn off and lynch the worst offenders from the lamposts like they did to mussolini and his wife! the fact is it is becoming less n less of a joke! i believe this is all being plotted planned by satanists within the illuminati 20% of the govt is illuminati anyways they are creating a slave master society & culture!

      david huxtable

      September 28, 2013 at 6:06 pm

  10. Bloody confused???? MWA? Done it twice to cover holiday! Training? I have been asking for it for two years! Sanction “If you don’t comply?” threatened every week. I thought the WP was supposed to supply training? What is so new about this announcement. Also JCP are taking Industrial action next week so I get to miss a Month.


    May 31, 2013 at 3:47 pm

  11. Yeah, maybe this shit will be true. Then again, it might not.

    It’s good to be prepared, but sometimes the ‘info’ smacks a little bit like scaremongering.

    I like this site and am genuinely concernend like many others.about what’s in store.

    It will vary wildly from one part of the country to another.

    Please don’t worry too much dear readers. That does not help.

    Stay strong

    The jobcentres are more accountable than the pimps, so at least the treatment wont be quite so bad.
    It all depends on that one adviser sat in front of you, get a good one you’re fine, get a bad one, then it’s a different story.

    Mr No

    May 31, 2013 at 5:50 pm

  12. @Obi Wan Kenobi

    Well your JCP is wrong because i and many others have attended a post work programme awareness session and was told exactly what is written in this article this was around two weeks ago.


    May 31, 2013 at 5:54 pm

    • I asked about those so called courses at my WP (Ingeus) on tuesday and there is no such course.

      Looks like some Private Providers are doing them and some aren’t.

      Obi Wan Kenobi

      May 31, 2013 at 6:58 pm

      • It’s not a course its a session with the Jobcentre, nothing to do with your work programme provider. If you dont believe me ask the next time you sign on.


        June 2, 2013 at 12:28 am

  13. “if they fail to comply”

    from my experience i would have thought that applied to A4e.


    May 31, 2013 at 6:08 pm

  14. They will just invent some other madcap scheme,to squander yet more money on, that will be of no benefit or use to anyone,other than the provider of said scheme.


    May 31, 2013 at 6:09 pm

  15. Mark Hoban can spout all he wants, it’s the Jobcentres that will have to enforce this new regime and as we know the advisers usually just want to get you signed on and out – at least at ours they do.

    Obi Wan Kenobi

    May 31, 2013 at 7:11 pm

    • Mark Hokum

      something survived...

      August 16, 2013 at 8:52 pm

  16. Hey am back everyone. I understood a long time ago that this post Work Programme scheme was going to happen but not in what form. I believe there will be one of three offers given to post WP claimants as described above by Andrew Coates.

    It will either be a mandatory work placement of possibly 20 hours a week and 10 hours of jobsearch

    Secondly it could be mandatory training(whatever that is) or

    Thirdly, intensive attendance at the jobcentre once a week or possibly every day depending on how much of a recidivist you are.

    We must not forget this is based on the school report given to you and sent to jobcentreplus by your adviser on the work programme and THEIR expert opinion(I use the term loosely).

    Antony Webber

    May 31, 2013 at 7:13 pm

  17. I leave the programme in August
    What happens then, what will be my rights tx

    Stephen thain

    May 31, 2013 at 7:51 pm

    • As Antony stated above you will be under the stewardship of Jobcentreplus and they will determine what they deem appropriate for you to attend if you haven’t got a job by the time you leave the Work Programme.

      If you fail to comply with your action plan you will be sanctioned at the appropriate level of the failure.


      May 31, 2013 at 7:59 pm

  18. They will just invent some other madcap scheme,to squander yet more money on, that will be of no benefit or use to anyone,other than the provider of said scheme

    i have asked for 13 years for a course that an employer wiill recognise at nvq 3 ect or above and told no chance the money they get for me is for them ans its my job to find work.

    id of rather done a full time collage course 10 years ago and paid for it out of my giro but noooo its over 16hrs a week so would lose the money to pay for the course pfffff

    and now they want me to work for free for 30hrs a week they can fuck right off, done work force b4 and tried to get a job with the ref i got from doing it only to be told buy most of the agencys will not take a ref from a voluntary job as you do not get paid nmw.

    jcp must be pissed at me at 13 years in a row on jsa haha they used to say clam is ect so i dont have to sign on pmsl to which id say i get jsa cos i want a fucking job.

    super ted

    May 31, 2013 at 7:57 pm

    • They never ever offer a real course with qualifications that are worth anything Ted.

      Andrew Coates

      June 1, 2013 at 10:07 am

    • 16 years in a row of JSA (unemployed before but too young for benefits)

      something survived...

      August 16, 2013 at 8:56 pm

  19. if you haven’t got a job by the time you leave the Work Programme

    i got the sack from the wp after a 20min interview wonder what they will say about that then?lol

    super ted

    May 31, 2013 at 8:09 pm

    • kudos, bro!
      How did you achieve that? Any tips?

      something survived...

      August 16, 2013 at 8:57 pm

  20. Still think all the misinformation spewing from the likes of IDS,Hoban and now Shapps(?) is because they are pissing themselves over the WP statistics due out in June.They have been Bull shitting about the success and now????? Off with their heads(I hope)


    May 31, 2013 at 8:50 pm

    • Have to see how the wangle the figs this time. Surely the strivers cant be that stupid to believe these weasels.


      June 2, 2013 at 2:52 pm

  21. The Daily Express is quick off the mark this morning with its latest attack on the workshy.

    After spouting more propaganda about £1 in every £3 of taxpayers money going on welfare, giving the impression that that figure is spent on workshy layabouts (instead of mostly pensioners!), the report concedes: “Latest figures show unemployment rose by 70,000 to 2.56 million between December and February, with 900,000 out of work for more than a year” – thereby revealing the abject failure of the Work Programme!

    How an intensive campaign of harassment and intimidation by the new Jobcentre “hit squads” will manage “to force the unemployed into work” [which doesn’t exist], defeats me.

    The Work Programme was supposed to succeed where Jobcentres had failed; now millions are back to square one at the Jobcentre because not enough jobs exist in the first place – hence the dismal (and predictable) failure of the Work Programme. There is a dangerous revolving door in operation here, and it is only a matter of time before the whole thing blows up.

    Report here:



    June 1, 2013 at 9:07 am

  22. Mr No :
    It will vary wildly from one part of the country to another.
    The jobcentres are more accountable than the pimps, so at least the treatment wont be quite so bad.It all depends on that one adviser sat in front of you, get a good one you’re fine, get a bad one, then it’s a different story.

    In my jobcentre there is very little mention of Universal Jobmatch, so the point about local/regional variation is well made. As for the JCP being more accountable then again I agree. Of course, as you said it will depend strongly on who you end up seeing. Also, this whole idea kind of undermines the drive towards “digital by default” for JSA claims and jobsearch doesn’t it? The government can’t seem to make up its mind – first they seem keen to do away with the “front of house” side of things ie the Jobcentres, now they’re making the JCPs an integral part of the service (…) being delivered to the very long-term unemployed.


    June 1, 2013 at 12:04 pm

    • I don’t agree, jobcentre plus are trying to pull the wool over everyone’s eyes concerning the new website” Universal job crap” and flouting the law and regulations in doing so ,this has been my experience.They are highly presumptuous that all are on a 24/7 net access a bit like ids and his out of touch idealism’s concerning living on jsa.Their on about everyone using I A Ds, and yet in mine they don’t have a single pc for anyone to use.So its internet cafe or library’s with limited PC use. Id sack the lot of em.


      June 2, 2013 at 2:57 pm

  23. Annos

    June 1, 2013 at 1:17 pm

    • Scarecrow71. Post #31 June 1st At my local jobcentre, If when you sign they ask you if you are on Universal Jobmatch. If you say yes they just get you to sign that bit of paper for your jsa and thats it. They don’t even bother to check. One advisor hinted that what you say by digital by default [signing by using ujm ] is coming so Mr No looks like he may be signing where I do.


      June 1, 2013 at 1:28 pm

  24. Obi Wan Kenobi :
    Got my wires crossed a bit earlier.
    But I did ask about this yesterday at the JCP, they said after the work programme you just sign on as normal as you’re claim is already running.

    I am on the WP and I still sign on at the jobcentre and I have been asking them for help but they can’t as I am on this


    June 1, 2013 at 4:37 pm

  25. Drop a quick e-mail to your MP about the lies being told by Bunkum Smith and the fraudster Schapps.
    Details here:


    June 1, 2013 at 7:00 pm

  26. I ask here only because I do not know where else to find people capable of giving me the answer I desperately need. My Pertemps Advisor has requested I bring my UJM log-in details and password so we may “jobsearch together”. Should I have to comply with this or is there an explanation I can provide which prevents me from having to do so?

    Aeon Phoenix

    June 2, 2013 at 6:20 pm

    • No you do not have to comply to this and I am sure it has something to do with privacy laws.


      July 2, 2013 at 10:28 pm

  27. just say they have no right to that info under the data protection act and there is no law stating that you have to join ujm as its an 3rd party private company run web site and its totally shit and there will never be a law to make ppl sign up to it anyway

    or just say u use monster jobs.insted n tell them to go fuck themselves, give them something to do i guess 🙂

    super ted

    June 2, 2013 at 6:40 pm

    • I have heard a rumor that they do this so that they can apply for jobs on your behalf and read and add to your activity details. Saying what you will or won’t do. etc. ”That then leads to a sanction when you mess up” On something you did no know about.

      Sponge Bob

      July 3, 2013 at 7:08 am

      • I never gave permission or access. They hacked my UJM account and changed my personal details. Then UJM locked me out of my own account and won’t let me back in.

        something survived...

        August 16, 2013 at 9:01 pm

    • I was told 2 weeks ago by my advisor they are no longer accepting paper job searches, I told her this breaks the data protection act but she is insistent on it. Who is correct??

      mama mia

      October 10, 2013 at 7:10 pm

      • mine said that till i showed the foi saying they cant do it and uj will not change this 😉 just photo copy 1 and fill it in as normal

        super ted

        October 10, 2013 at 7:13 pm

  28. @Annos, Could the two people involved in this sleaze scandal be Emma Harrison (A4e) and Iain Duncan Smith?

    A. Ellis

    June 3, 2013 at 7:18 am

    • Bring back Christine Keeler. Now that is ‘an honest day’s work’. (Not speaking about her clients!)

      something survived...

      August 16, 2013 at 9:02 pm

  29. I think Boris has been screwing the No 10 cat again.


    June 3, 2013 at 8:49 am

  30. Now ASDA is to donate surplus food to charity:


    Yes, the Big Society is working ok; shrink the State and pass the Welfare buck to private charities to help the poor.

    I wonder if ASDA will help the poor by withdrawing its own big involvement in the Mandatory Work Activity Scheme – a scheme that’s about to be souped-up when the new Jobcentre “hit-squads” hit town to harass returners from the failed Work Programme?

    It’s ironic that a company apparently being so altruistic about charitable food donations for the poor is playing such a big part in the punitive and questionable Mandatory Work Activity Scheme.


    June 3, 2013 at 10:00 am

      • Interesting video clip, “Annos”.

        The presence of large numbers of riot police to deal with the American Wal-Mart protesters is ominous.

        What happens in America today, tends to happen in Britain tomorrow. Ominous, right enough!

        In addition to poor pay and shabby health and safety standards at Wal-Mart, perhaps the biggest threat to real jobs in the UK at ASDA and elsewhere is going to be the much increased use of Mandatory Work Activity by the new Jobcentre “hit squads”.


        June 3, 2013 at 1:16 pm

    • Aren’t big supermarkets wonderful!

      Spreading light, joy and charity.

      Not like the moaning minnies on this site!

      Andrew Coates

      June 3, 2013 at 12:35 pm

      • So what grounds for refusing mwpa would there be if you were laid off from your job in a supermarket. Then your wonderful wpp found you a placement back in the very same supermarket you were laid off from. Would you get sanctioned for refusing or could you sue your ex employer on the grounds of wrongful dismissal in order to get cheaper labour.

        Supermarket Worker

        June 3, 2013 at 2:29 pm

      • FAO “Supermarket Worker”

        You won’t have any grounds for “refusing” Mandatory Work Activity at the Jobcentre because Jobseeker’s Allowance is a conditional benefit, and because undergoing Mandatory Work Activity is one of the conditions for receiving JSA, you can’t “refuse” to participate.

        Mind you, you could tell the Jobcentre that you “do not consent” to undergo Mandatory Work Activity and emphasise that you are not “refusing”. If you point-blank refuse anything mandatory, you will be instantly sanctioned.

        Although Civil Servants can hide behind benefit entitlement rules at the Jobcentre, it might be worth while challenging the role of a Workfare employer under forced labour legislation. Forced labour is illegal, and if a person is sent to Mandatory Work Activity under the menace of a penalty, and has not volunteered or consented, then that is forced labour.

        On your last point, you could take your chance in suing your ex employer for unfair dismissal by sacking you and taking on a Workfare slave from the Jobcentre instead. Also take the matter up with your local press.


        June 3, 2013 at 4:19 pm

      • If a provider on the wpp decides to park you, do they tell you 1st or do you just not get anymore appointments with them


        December 8, 2013 at 12:48 pm

  31. “I have said repeatedly that the City of London is an organised criminal enterprise that owes no allegiances to anyone but itself.”



    June 3, 2013 at 10:24 am

    • Oh really?….. I thought it was ‘a floodplain’.

      something survived...

      August 16, 2013 at 9:04 pm

  32. Annos

    June 3, 2013 at 5:34 pm

  33. The DWP have now amended this news release. It now reads:

    “Every Work Programme returner will also be required to register with Universal Jobmatch to aid work search and job matching. This will allow their adviser to check their work search activity online should the claimant give permission.”


    June 4, 2013 at 9:21 am

    • It seems some other wording has been changed as well, and it seems the language being used is less antagonistic. Is the DWP frightened of repercussions on jobcentreplus staff if an authoritarian approach is made toawrds claimants?


      June 5, 2013 at 8:51 am

  34. OT.

    “‘Culture of control’

    However Frances Crook, chief executive of the Howard League for Penal Reform, said: “Today’s inspection report is the damning postscript to a long story of violence and harm in this privately-run children’s prison.

    “Far from being a place of security, this was a hotbed of violence and abuse where bones were broken, levels of self-harm soared and children were routinely subjected to invasive strip-searches.

    “And yet, when asked by the inspection team if they felt unsafe, the children said no.

    “So embedded was this culture of control by physical force that dangerous practices had become normal to them.”



    June 4, 2013 at 10:41 am

  35. Hmmm? Antagonistic language.

    Has the jobcentre given you a letter recently about new signing arrangements?

    We’re back to fixed times and now will see one of three ‘signing clerks’.
    This is a shame as the one I currently regularly see is a bit older, knows what is going on and is rather decent. She will still be one of the three i could see each fortnight, But if I get one of the others i will get hassle most probably.

    The letter? I’ll type it out, the language used is threatening to a degree and possibly reveals that although it’s supposedly mandatory now they still have to resort to this sort of letter to intimidate. Keep people feeling worried and uneasy.

    The text…

    Dear Customer (Claimant you mean?)

    In order to maintain our commitment to providing excellent service (?) there will be some changes in the way you sign at the jobcentre.

    (Bit about my new time etc….)

    As part of this change our advisors will be focussed on only checking your job search and signing. Unfortunately they will not have the time to answer any queries about your work programme providers. If you have any complaints about your providers you need to contact them.

    (Another bit about receipt of benefit questions, essentially they want to harass about jobsearch and then hopefully sign you on)

    You will have been told about UJ. Once this change in signing takes place your time at the jobcentre will be significantly more difficult if your job search cannot be checked on UJ. In order for us to view your job search on UJ you need to have registered on UJ and ticked the box allowing the Jobcentre access. If you are not content to give us access to your job search of UJ you may print off the screen showing your jobsearch activity on UJ. Your work programme providers will be able to assist you if you have any problem with this. They also have computer facilities available you can use.

    Your key responsibilities:

    You must be able to prove that you have done 6 actions of job searching
    The easiest way for you to do this is use UJ and tick the box to give us access to your job search. If you intend to use this (I don’t!!!!) method you must bring with you your email address that you used to register with UJ

    Yours faithfully

    Advisory team manager.

    What a joke. I’m sure I’m not the only one who gets the misleading and coercive tone of this. Anyone else had this letter?

    Just thought it might be useful to know. i think i will try and get some cheap leaflets printed up and hand them out near the jobcentre.
    and if they don’t like it… Fuck ’em.

    Mr No

    June 5, 2013 at 6:05 pm

    • Mr No, how long do you have on the Work Programme? The letter seems to suggest that the remaining time you have on the Work Programme they want you to use Universal Jobcrap, but as you may be aware, there has been a new release of the post Work Programme support and the wording has changed to if you give permission they can check your jobsearch on Universal Jobcrap, and if you don’t that is YOUR choice.

      I would suggest if you have internet access go to gov.uk and look up post Work Programme support and print off the press release to your jobcentre and show them, and I think you will find they will drop that requirement lie a stone.

      As you quite rightly point out they are trying to frighten you to comply with something in law they cannot under data protection legislation.


      June 6, 2013 at 10:45 am

      • This DWP letter/update, the important bits:

        1: Up to 5 specialist advisers will be based in individual Jobcentres dedicated to working with people not in sustained work after 2 years on the Work Programme.

        The word ‘individual’ suggests that these 5 specialist advisers will not be in every Jobcentre, just certain ones.

        2: Every Work Programme returner will also be required to register with Universal Jobmatch to aid work search and job matching. This will allow their adviser to check their work search activity online should the claimant give permission.

        So the JCP still can’t mandate ANYONE to give advisers access to their Universal Jobmatch Account via the two boxes they want you to tick.

        Obi Wan Kenobi

        June 9, 2013 at 10:05 am

      • That is correct. That is because of the data protection act 1996, and because in the information that is given at the bottom of the profile page if you click the link it gives you comprehensive information and somwhere it makes clear that some the boxes you tick are voluntary.


        June 9, 2013 at 12:47 pm

      • Spider: – here it is:
        Universal Jobmatch Toolkit: 22.03.13

        Issuing a Jobseeker’s Direction to mandate JSA claimants to
        create a profile and public CV in Universal Jobmatch

        52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to
        mandate a claimant to create a profile and public CV unless a DWP IAD
        service is reasonably available to them should they need to use one – for
        example, because they do not want to accept cookies and therefore need
        to have access to a device on which cookies have already been accepted.

        53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

        Actively Seeking Employment

        82. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.

        Click to access Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf

        Obi Wan Kenobi

        June 12, 2013 at 6:40 pm

      • Signed on this morning and confired with JCP adviser you may have to join Universal Jobmatch once you finish the Work Programme, but you DO NOT have to tick the two boxs enabling advisers access to you UJM account.

        Obi Wan Kenobi

        June 13, 2013 at 1:59 pm

      • That’s good to know at least we don’t have to give them access. Did you get to request your report then?


        June 13, 2013 at 2:04 pm

      • Anna:

        Not yet, I am giving Exit Report request letter to my WP adviser at my last appointment with her at the end of this month.

        Obi Wan Kenobi

        June 13, 2013 at 2:28 pm

  36. Just attended my appointment for the WP, whilst I was there I overheard an advisor mention to her client that she would like her to get a job now whilst on the WP, to avoid facing the mandatory 9-5 every day work search that will come after the WP.


    I then asked my advisor what happens after the 2 years are up, she said you continue onwards with the Job Centre and there’s current ‘rumours’ of a possible 9-5 work search but not clear on it.

    How is anyone supposed to work search under supervision for 8 hours a day, every day???

    I for one won’t be able to take it, I have health problems – still trying to gain certification to help with my claimant status/ ease up the demands- but until then I can imagine being forced into this, if it is going to happen… 😦


    June 5, 2013 at 6:24 pm

  37. As with most things, they ask far too much and half of it never really gets enforced.

    Cross the bridge when it comes to that. I used to worry a lot. now i try to worry less, you have to have a clear head and be able to focus. They want us stressed.

    This full time jobsearch is bollocks. They’ll try to push it on us and it will soon be abandoned. in my opinion, of course.

    Mr No

    June 5, 2013 at 6:34 pm

    • I get what you are saying. They do try to implement many different things…that then don’t come to fruition.

      I think they are definitely trying to find ways to put the demand on us, without incurring a breach on our civil rights. They had to scrap the work scheme because it demanded our labour for free. It breached our rights. But asking us to work search 8 hours a day/per week- in terms of our rights, can we even argue?

      I try to figure out how I would conclude this ”It is breaching an individuals right to make a person attend WS for 40 hours per week because…”

      Things like-
      People have children to look after
      Cannot afford the travel costs
      Excessive time demand

      But anyway, i’m going to take your advice and cross that bridge when and if it comes to it. Treat it as hearsay!


      June 5, 2013 at 7:21 pm

      • I have to be honest I have not seen anything about 8 hours a day jobsearch happening. As quoted in another of my postings, I understand after the Wrok Programme you will be required to do one of three things, either attend the jobcentre daily, or attend mandatory work activity or you will have to attend a training scheme of some description which will no doubt be much the same as any other training scheme which jobcentreplus or the Work Programme have placed you on CRAP!!.

        Good luck to you.


        June 6, 2013 at 9:55 am

  38. I am due to finish the WP at the end of next week and, apparently, just found out that I have an interview arranged at the job centre on the same date I am due to be “released” from the WP (2 years anniversary).

    I have received nothing from my work provider (end-of-term report?) and, most importantly, I have not received a letter from my local JCP informing me of this interview – I found out about this by chance when spoke to my advisor today who told me about it and wrote the interview details on a piece of paper for me.

    So, should I turn up and “agree” a plan and do all the other stuff which is described in the press release linked in the main article above, given that I haven’t had any report from my work provider (or is this supposed to be sent to the job centre?) or should I refuse to attend that interview (or even participate in it), given that I haven’t received a formal letter from JCP about such interview taking place?

    I asked my advisor what is this interview about and was told that it is for “improving your chances of finding a job – everyone has this”, but given that this is on the same day I was “invited” to join the WP 2 years ago, I strongly suspect that it is the interview described in that press release.

    One other thing worth mentioning though – even though I was in the WP for the past 2 years, I haven’t had a single meeting arranged with my WP provider for more than 20 months!

    This was since I informed one of the directors at the WP offices to expect legal action from me over “fraudulent misrepresentation” about 3-4 months after I joined the programme (suffice to say he got caught red-handed – a bit like that senator in Godfather II) and after that episode, nobody from the provider’s offices ever bothered setting up any meetings with me at all (I ain’t complaining though!).

    So, I suspect one possible reason for not receiving this end-of-term report is (if indeed I am supposed to get one before seeing my advisor at the end of next week) because either the work provider completely forgot about me or they are pretty embarrassed to get such report issued, since I was there for only 3-4 months.

    Should I insist on receiving a report, given the circumstances?


    June 5, 2013 at 6:56 pm

    • Yes, I think we should be entitled to see what our glorious providers have written about us.

      Many will be rather far from reporting the truth I would guess.

      Mr No

      June 5, 2013 at 7:06 pm

      • Mr No you are entitled to see your exit report it is part of the agreement with the Department Of Work and Pensions and the WP provider is expected to provide that information to jobcentreplus to provide them with essential information to assess what will be the most appropriate step for you next.


        June 6, 2013 at 10:09 am

    • It sounds like they were trying to avoid you for the last 20 months given the circumstances – well done on speaking up.

      They also do have a tendency to forget you too- I wasn’t called in for about 2 months recently, called them up wondering what’s that about- the admin there said I was written off as inactive and actually I never needed to attend the WP because I was on a benefit, so no need. Then I asked an adviser a few days later and all they did was send a letter for a regular appointment- no explanation, just pick up where I left off…when I saw them today, they simply just did not know why the long break and the ‘misinformation’ happened. But to be honest I was in no rush to get back there, I was leaving it until they called me back!

      As for the JC interview I have not been informed about this, just that at the end of the WP i’ll get a call to confirm the end, it may also be in writing. Then just back to the JC- and maybe this thing about 9-5 work search (but it’s just a rumour for the moment).


      June 5, 2013 at 7:44 pm

    • I received a letter today just giving me a heads up on nearing the close of the WP, which also outlines that :

      ”(the agency) have produced a Work Programme Exit Report as required by DWP which outlines your progress over the last two years. This report has been sent to your local JCP office. If you require a copy of the report for your reference please contact your local office or call us on the above number (head number of your said agency).”

      So you are offered the option to see your report. Rightly so, it shouldn’t be a hassle.

      I am definitely going to request my report.


      June 8, 2013 at 12:23 pm

      • ANNA:_ Make sure you see ALL of it. They may try and give you an edited version. DON’T let them fob you off. If there is anything in it you don’t like or is too ambiguous contact the C>A>B or local community resource centre and see if they can help you!
        Good Luck!!


        June 8, 2013 at 12:40 pm

      • RE: DANGER MOUSE AND PENFOLD – Thanks! I will make sure to have a full report requested. I shouldn’t think there will be anything too untoward in it, because i’ve pretty much done as they’ve wanted. But if there are any discrepancies on the report I will get onto the services you mentioned. I had a few months period without appointments (due to their error) so that’s the one thing I can think they would try me on.

        I’ll try and get a brief up here of the report- like an idea of the format, what they address, any ratings etc. We can all have an idea of what to look forward to : P


        June 8, 2013 at 1:04 pm

      • The Work Programme Provider has a MANDATORY obligation to provide you with your exit report, and they should not have sent you a letter asking YOU to request a copy, you should have a copy sent to you automatically.

        The WP provider is hoping you will be TOO APATHETIC to request it. I doubt if you have been informed of your exit report anything bad will be on it, but you are most definitely right to request it.


        June 8, 2013 at 1:21 pm

  39. Great news your 2 year sentence is up! Good luck.

    On the subject of ‘end of term reports’ I fully intend to submit my own end of term report on my experience with my work programme provider.
    When the jobcentre gives me a hard time I have so many instances of abuse, lies and blackmail to tell. And the fact that they are completely useless.

    I expect a load of lies to make up my end of term report. That saying ‘give ’em enough rope’? When they assert that it’s not lies i will probably send transcripts of the audio to whoever deals with serious complaints.

    Not that it will really do much good, but at least it will prove that they are the liars and that I am not.

    Mr No

    June 5, 2013 at 7:04 pm

  40. My sentence will be up shortly,luckily a lot of my correspondence with the WP was by E-mail.

    Repeated requests for any help..Sorry that is not what we do,what we do is to have you find Employment by any means necessary as long as it is within the rules..What are the rules? We use a Black Box Delivery method! Which entails what? Sorry that is commercially sensitive information..WTF?


    June 6, 2013 at 9:03 am

    • They want you off their books regardless of your financial needs, and they don’t care how they do it. I am fortunately about to finish the Work Programme on the first week of July, and have found the programme to be a sentence also.

      We will then have the pleasure of the “hit squad” that will provide an intensive regime which may involve mandatory work activity, regular attendance at the jobcentre, possibly everyday, or even some training, which will probably consist of learning how to write a cv, interview techniques, and having mock interviews.

      Just think of this as a 6 months extension to the Work Programme as that is what it is but administered by Jobcentreplus.

      Good luck to you.


      June 6, 2013 at 9:48 am

  41. am i the only 1 to have got the sack from the wp after 20min induction 🙂

    i just took in that 6 page letter from the other site n gave um some stick in that was me done haha 400 quid for what?

    super ted

    June 6, 2013 at 5:31 pm

  42. I have found (ex forces) that the best way to deal with WP\JCP is to follow their directions to the letter,but in return make them also abide by their own rules. At X-mas due to traffic I was 7 minutes late to an appointment (JCP) I received a written warning,but it required that I read booklet XYZ before signing,I asked for it,but they did not have it,so tried to tell me verbally what was in it,I refused(Friday at 1615) after much discussion they tried to withdraw the Warning,I refused until they gave me a written statement saying that I would not be sanctioned for being 7 minutes late,they agreed and provided a statement,I refused to accept it until the District Manager came in person(he refused) but settled for my Adviser and 3 other JCP staff as witnesses.


    June 7, 2013 at 7:42 am

  43. Have heard that the UJM website is undergoing a revamp [soon]. The way it’s used and how we as ”clients” will find a fundamental changes to the system. This information was given freely by a work programme tutor that works for a friendly organisation that works alongside other work programme providers.

    Norman The Gnome

    June 7, 2013 at 10:12 am

    • Hi Norman
      About time UJM is revamped. CV builder and downloader needs reviewing. CV builder does not include personal statement. CV can come out on 5 pages. CVs which you download can get appear skewered if it has tabs. I found a way of building a reasonable looking CV for job match. The main quibble is that you can’t edit CV on job match. Only way to solve that is to create a new CV or delete your old CV and admend the one you already save and download it. Did you or anyone else find CV builder an issue?

      Ginger Nutt

      June 20, 2013 at 7:48 pm

  44. Just want to say I support the views of jobseekers on this website.Being a Work Programme and Jobcentre customer is very draining and tough.Jobcentre always have to pick a bone with their customers.Such as the time they pointed out a job on my print out list of 20.An advisor said apply for realistic jobs,i was amazed by what she said.Jobcentre cranking up pressure on me and thousands,i hate the gits! Well done to that guy who dumped 20lb of dog muck in his local office.


    June 7, 2013 at 3:46 pm

  45. Just as John Lennon quoted in a 1968 interview “society is run by insane people with insane objectives” The coalition government and DWP(devilishly wicked people) want to make life harder than ever for everyone on benefits.They take away your income and cause starvation and destitution.They dislike it when we fight back,gee I forgot me and all other jobseekers on benefits don’t have rights.I think Jobcentres are ruddy control freaks and cold hearted gits.Just depends which adviser you see,they don’t comprehend how hard it is to find a job and survive during a sanction period.


    June 7, 2013 at 4:08 pm

  46. The first lot of people to finish the Work Programme and go back to the Jobcentre will do so this Monday 10th of June.

    Obi Wan Kenobi

    June 7, 2013 at 4:26 pm

  47. I think the hard working taxpayer/’striver’ just wants to see the average unemployed man/woman suffer.The taxpayers think all jobless people are idle/workshy/lazy or a scrounger.Truth is there are no full time jobs out there and fierce ‘dog eat dog’ competition for jobs.Sick of people stereotyping/judging and ridiculing the unemployed.Life is no bed of roses if you can’t afford food,have had your benefit sanctioned or been forced to sleep rough.Never kick a man when he’s down.Just what this nasty government are doing,raiding our pockets and leaving people with no hope.


    June 7, 2013 at 4:31 pm

  48. Obi I feel sorry for those exiting the Work Programme,those JCP gits will be eagerly awaiting to dish the dirt on their customers.


    June 7, 2013 at 4:35 pm

  49. On the plus side, those first finishers will be able to give the rest of us ‘the heads up’ on what’s actually gonna happen once back at the JCP.

    Obi Wan Kenobi

    June 7, 2013 at 4:40 pm

  50. had help to get on site and thanx full


    June 7, 2013 at 5:44 pm

  51. Just got given a letter-

    ‘When you return (to JCP after the end of the WP) you will have a 40 minute diagnostic interview with an adviser and we will assess you to ensure you get the correct type of help from us to support you back to work. You will then receive support through either:

    -the JCP Offer where you will receive personalized help in your job searching or

    -if we decide that you need more help to get a job, through the more intensive Mandatory Intervention Regime.

    Your adviser will work with you to help you draw out and build on your strengths, abilities and skills so you can identify steps you can take to move into work. You will be asked to undertake activities that are reasonable in your circumstances.’

    …In brief-

    ”This may include such things as-

    -Developing an online CV

    -Completing mock job applications and taking part in mock interviews

    -Attend Job Centre more frequently

    -Keep in touch with adviser by phone more regularly

    -Undertake a skills assessment and address skills needs

    -Attend courses or other programmes to improve prospects

    -Attend group sessions with other job seekers”

    It’s just one big merry-go-round, doing things we’ve already done, telling them things they already know…

    Would like to here from the first batch of people to undergo this process, let us know how it’s going.


    June 7, 2013 at 5:47 pm

    • For ‘The JCP Offer’ – see ‘JCP/DWP Order’ as in ‘Do it or else’

      Obi Wan Kenobi

      June 7, 2013 at 7:07 pm

  52. Your adviser will work with you to help you draw out and build on your strengths, abilities and skills.

    still not got none of the above and nothing to put on a cv so that’s me in and out in 5 mins then 🙂

    super ted

    June 7, 2013 at 6:05 pm

    • Super Ted Anybody yet realised that what’s planned by the Jobcentre for those returning from an outsourced Work Programme, is in fact a Work Programme run in house by the Jobcentre themselves. Reading the post from ANNA number 83 from yesterday 7 June at 5.47- she gives details of what they the Jobcentre will provide. Looks very much like a wpp mandate too. Thoughts anybody else. By the way there have been rumours that jcp wanted the wp back inhouse anyway

      Danger Mouse And Penfold

      June 8, 2013 at 8:06 am

      • Maybe Baron Green Back is behind the scheme {lol]

        Danger Mouse And Penfold

        June 8, 2013 at 8:08 am

      • Danger Mouse and Penfold:

        It maybe the JCP are running their own version of the Work Programme, but I for one will be glad that we will only have to deal with one lot of pratts instead of two from now on.

        Obi Wan Kenobi

        June 8, 2013 at 9:27 am

      • P.S. I finish the two years of hell (Work Programme) mid July.

        Obi Wan Kenobi

        June 8, 2013 at 9:29 am

      • I finish my prison sentence with the Work Programme on the first week of July and am looking forward to my release papers and school report, I mean exit report from my Work Programme Provider


        June 8, 2013 at 1:15 pm

    • @Super Ted

      Don’t you worry about sanctions?


      June 8, 2013 at 9:15 am

  53. I’m dreading September when I complete my 2 year sentence.After the way I was treated when I signed on today,has lead me to writing a 3 page letter to JCP manager.No foul language used,just spilling the beans on their awful customer service.I urge others to follow suit if you feel an adviser is treating you like dirt.Even write to your local MP.Don’t let the scum bully you.


    June 7, 2013 at 7:21 pm

  54. I always refer to action plans as declarations of war against the unemployed.JCP and DWP will attack you on all fronts.


    June 7, 2013 at 7:30 pm

  55. I have read Mark Hoban’s updated DWP release, this idiot clearly has no idea what he’s talking about.

    The amount of people finishing the work programme as of monday 10th June is going to be incredible, does he really think 5 specialist advisers at each JCP are going to be able to cope with the masses returning, (I would on average say 95% of those who started 2 years ago).

    Also how the hell is seriously going to order the JCP’s to put everyone on MWA placements, after the first two weeks they will have all been taken up and as we know more and more firms are pulling out of having people working for them for nothing due to pressure from excellent anti-workfare groups like Boycott Workfare.

    Hoban, IDS, McVey and Freud are sh*t spouting fu**ing fruitcakes – not fit for office or purpose.

    Obi Wan Kenobi

    June 8, 2013 at 10:04 am

  56. Re what has been in the news the last 24 hours about email monitoring. Wonder if this site has / will be scrutinised by jcp now ??


    June 8, 2013 at 12:53 pm

  57. spidersweb42 :
    The Work Programme Provider has a MANDATORY obligation to provide you with your exit report, and they should not have sent you a letter asking YOU to request a copy, you should have a copy sent to you automatically.
    The WP provider is hoping you will be TOO APATHETIC to request it. I doubt if you have been informed of your exit report anything bad will be on it, but you are most definitely right to request it.


    June 8, 2013 at 1:21 pm

    • Agree with you. We must make sure to acquire everything from them. I’ve requested (though I shouldn’t have had to) work booklets, certificates, reports from the associated SENCIA agency I was sent to for courses etc mid WP. It’s important that everyone be active in acquiring all documentation. Because you never know when it will come in handy. If anything I’d use that paperwork to stop them sending me on repeat courses for things i’ve already done/ been certified for doing. They will try to send us round in circles again. Only the other day I got myself out of some ‘how to write a personal statement’ session as I had already done this at SENCIA. Said I already done it, been certified etc. so it wasn’t pursued any further.


      June 8, 2013 at 1:41 pm

    • I’ve just knocked up a letter to take with me to my last appointment with my WP Provider requesting a copy of the ‘exit report’, I suggest everyone does the same, just to make sure you get it.

      Obi Wan Kenobi

      June 8, 2013 at 2:33 pm

      • A very good idea Obi.

        Having read some of the very useful posts here it does look likely that we are in for an ‘in-house’ version of the Work Programme.

        It does not look as if it’s been properly thought out though.

        Andrew Coates

        June 8, 2013 at 3:29 pm

      • FAO Obi Wan Kenobi

        I’ve heard of one case where a Work Programme advisor said it was up to the client to make a request for a copy of the Exit Report.

        As I understand it, the Work Programme Provider is supposed to automatically give each client a copy, but it appears that the end part of the Work Programme is as chaotic as it has been right from the start and all the way through it, with most advisors not knowing all the rules!

        I agree it would be best for clients to make a written request for a copy of their Exit Report, that way there is no excuse for the Provider not issuing one.


        June 8, 2013 at 4:05 pm

      • In the Work Programme Provider notes, Chapter 10, paragraph 29, it clearly states:

        “Participants should be provided with a copy of the Exit Report you [WP Provider] send to Jobcentre Plus”.

        It makes no mention of clients having to make a request for a copy of their Exit Report.

        Click the following link here and search for “29” – without the quotation marks!

        Click to access wp-pg-chapter-10.pdf


        June 8, 2013 at 4:21 pm

      • You may want to add to the letter, something like this:

        Failure to comply with this request will result in a letter being sent to the Secretary of State for Work & Pensions – Mr Iain Duncan Smith MP, DWP Caxton House London.

        Obi Wan Kenobi

        June 8, 2013 at 6:13 pm

      • How did you get on? I just posted about the ‘Report’ – an outline of it. It may be different for everyone, but in my case, it was pretty impersonal, generic, I feel like I didn’t get the whole report either. That or they just can’t be bothered to actually fulfill a report by DWP guidelines.


        June 13, 2013 at 1:55 pm

  58. @Super Ted
    Don’t you worry about sanctions?

    no because i have no contract with the provider im with and never signed anything when i did go for my induction interview so it looks like they cant sanction me without my sig on there contract so they just dumped me in the skip for 2 years.

    had 2 sanction doubts and both were overturned buy the jcp b4 i even got a letter 🙂

    get a letter now and then but just bin them now as they offer no help at all and there the benefit scroungers not me on 20k a year sat in there office chair telling me it my job to find work and then get more than i would earn in a year for me finding a job they can fuck off.

    super ted

    June 8, 2013 at 1:37 pm

    • @ Super Ted

      I hope you find a way out of the Mandatory Intervention Regime (see Anna’s post above).

      If you do, let us know how! 😛


      June 9, 2013 at 9:36 am

    • Not true , I never signed anything and never even had an induction they refused to allow me to record it as per ersonal usuage under the law.

      They had security ‘escort’ me from the building for insisting on my rights no swearing etc and raised a sanctions doubt straight away in all they raised 3. Failure to participate, one for an appointment scheduled the day before the letter arrived ,

      The final one for a letter they sent recorded delivery on saturday (which they had never done before) and as no one was in to sign for it the postie took it back , when it was collected from the office 48 hours later I had missed the appointment.

      The Decision maker rubber stamped all 3 and even quoted in writing to support his decision , I should have known that letter was to do with my jsa claim and be available to collect my post at all times. I actually had to go to tribunal and have them overturn the sanctions, it took less than 5 minutes.


      June 10, 2013 at 5:22 pm

  59. Because of my background in administration and front line sales, My beloved wpp gave me a mandate to apply for an advisors job with them at a sub branch !!!!


    June 8, 2013 at 1:41 pm

  60. Reading all of these JCP related horror stories I feel quite guilty, given my experience with the front-of-house Jobcentre staff has been uniformly good. I’ve had no problem with any of them during my time unemployed. The problems I have had have all been WPP related, such as antagonistic advisors, pointless “training sessions” and an administrative balls-up causing them to issue a sanction doubt against me.

    So I have mixed feelings about the post-WP regime that I’ll face in a few weeks’ time.

    Samwise Gamgee

    June 8, 2013 at 2:23 pm

  61. @ Super Ted
    I hope you find a way out of the Mandatory Intervention Regime (see Anna’s post above).
    If you do, let us know how!

    The Work Programme Provider has a MANDATORY obligation to provide you with your exit report

    they can push there own self destruct button 🙂

    my provider has not got 1 sig from me so even if they fake it there fucked haha wonder what the jcp will do about that then.

    sign that n fuck off asap prob 90%

    super ted

    June 9, 2013 at 3:31 pm

  62. Just found out about this today. Sounds absolutely terrifying! Would appreciate feedback from people who’ve started on this new scheme (I finish in August). Thanks.


    June 11, 2013 at 3:27 pm

    • I wouldn’t worry too much. I understand from my jobcentre that I would probably have to attend the jobcentre on a more frequent basis i.e. Once a week rather than my two weekly signing., but that is because I’ve secured some voluntary work with a housing association which shows I am trying to undertake some constructive activity to find paid employment.

      I don’t know at present whether that will actually happen In practice as I finish the Work Programme on the first week of July.


      June 12, 2013 at 8:11 am

      • Jobcentres are currently running well over capacity – it will be next to impossible to get people in every week to sign on.

        Obi Wan Kenobi

        June 12, 2013 at 11:44 am

      • I could not agree more.

        As for them running a version of the Work Programme I just can’t see it functioning.

        Andrew Coates

        June 12, 2013 at 4:38 pm

  63. I have been given some information by a returner from the Work Programme to Jobcentre Plus. The person told me that the Jobcentre would soon require them to attended at times yet to be decided; This to carry out jobsearch in a ”training room at the jobcentre. Has anybody else had this. I know of an advisor at a wpp that thinks this is in their own words ”nuts”. If this is true this means we are not free from the wp. But as they say, (Don’t) panic, it’s two years to the next election. That means another wp in some form to look forward too [not] enjoying.

    Mr Pixel

    June 13, 2013 at 8:56 am

    • I have just returned from signing on. No Mention of anything post WP or of UJM even though I am shortly due to finish on the WP (A4e).
      I sincerely doubt that the JCP have sufficient facilities or staff to deliver what Hoban put out in the Press release. There will be a lot of people returning from the WP and I can’t see how they can all be accommodated and given internet access, let alone the intensive one to one “support” promised (threatened). I think the press release was another example of a Tory minister opening mouth before engaging brain and the press release was spin aimed at Daily Mail readers and intended to placate the anti scrounger/shirker brigade.
      Unless of course they are out there now hiring empty warehouses in which to store the unwanted stock.


      June 13, 2013 at 10:01 am

      • What you need to acknowledge though is there aren’t ANY MORE people attending the jobcentre after the Work Programme, but the responsibility for former WP attendees has now been passed back to jobcentreplus.

        You are of course correct that it will be very difficult for post WP customers to receive such intensive support with the staff numbers and number of claimants signing on.


        June 13, 2013 at 10:08 am

      • GISSAJOB. From what seems to happening, please feel free to correct me if I am wrong. We seem to be looking at some version of a JOBCLUB et-al 1980’s 1990’s but in house. The same goes for the wp as this appears to be in death throws with one wpp sending clients on courses to other wpp.

        Mr Pixel

        June 13, 2013 at 10:38 am

      • Gissajob:

        Wonder if we will get the HMV £15 voucher they used to give for completing the 4 weeks Jobclub course back in the 90’s.

        Obi Wan Kenobi

        June 13, 2013 at 2:12 pm

  64. Just received my ‘exit report’ today. Have to say, it’s not really anything but one page that provides your details and short status (like 3-4 words short) according to the WP. It’s not so much a report as a work seeker profile. I thought there would be more to it- and i’m sure there is- after I read the Chapter 10 section ‘Completion and return of the Exit Report’ here :

    Click to access wp-pg-chapter-10.pdf

    Go to page 4 – basically point 26 is what I have been given on this one piece of paper. But most notably point 27 and point 28 are not covered at all. Well, there’s a suprise.

    I noticed this at Point 28 -Barriers to Unemployment – mention ‘any health conditions the participant may have’- on my report is has nothing. Yet I have told every single adviser about my ‘health condition’!

    They are either slacking on their reporting feedback (unlikely) or…they are (or told to) only providing us with the half of it i.e. the half that is pretty useless to us in terms of learning what they have actually said about us personally.

    The ‘Exit Report’ is useless to us if this is all we get. This paper has only one to two word status responses (very generic, minimal and impersonal per point) or sections that are just left blank (e.g. left the work history section unfilled). Btw it was generated by someone who is not my adviser…(prob offloaded to admin and told to keep it short).

    The basic layout-

    –Details of client/WP/JCB i.e. name, DOB, WP Agency attended)

    –Current status
    –Next steps
    –Job Goals
    –Remaining constraints
    –Employment/ placement history
    –Client Participation/any reasons for low part.


    June 13, 2013 at 1:46 pm

    • I would send a letter to your WP Provider asking for a full unedited version of your Exit Report – I bet that will upset them.

      Obi Wan Kenobi

      June 13, 2013 at 2:13 pm

      • Obi – going to do this asap! That and may as well call them up and ask them that way too. I’ll just say that from what I gather, this is only a partial version and then proceed to quote the chapters outlined in the DWP guidance notes for writing an Exit Report- to express why this looks incomplete. I’ll ask for the full version – if they deny one exists then i’ll have to think of some way else to get around it. If they deny me a full version then i’ll just say it’s within my right etc. Lets see what they have to say…


        June 13, 2013 at 4:07 pm

      • anna – if you go to this web address and print off the whole 6 pages of the templates/forms, then take them with you and put them in front of your WP adviser, they won’t be able to deny it’s existence.

        Click to access work-programme-memo-106.pdf

        Obi Wan Kenobi

        June 13, 2013 at 4:14 pm

      • Thanks Obi, will print this up. Going to call, write and then if no success give em a visit!


        June 13, 2013 at 4:20 pm

      • I’ve put a letter together, here it is if anyone wants to use it, please feel free to copy it.

        I request that you send me a copy of the Work Programme Exit Report WPER1 including Annex A and Annex B (unedited), regarding myself as stated in Chapter 10 Paragraph 29 of the Work Programme Provider Guidance, that XXXXX will be sending to my respective Jobcentre Plus office.

        The WPER1 template/forms can be downloaded in .pdf format from http://www.dwp.gov.uk/docs/work-programme-memo-106.pdf

        29. Participants should be provided with a copy of the Exit Report you send to Jobcentre Plus.

        Click to access wp-pg-chapter-10.pdf

        With Thanks


        Obi Wan Kenobi

        June 13, 2013 at 4:23 pm

    • “Anna”, did your advisor or your Exit Report mention anything about you “not engaging enough with the Work Programme?

      It appears “client not engaging enough with the Work Programme” is becoming the big excuse to hide the monumental failure of the Work Programme itself!


      June 13, 2013 at 2:14 pm

      • Tobanem – No nothing like that in person or in report. But then there is nothing that sounds like a human opinion whatsoever in the so called report. Pretty much like it’s been auto generated by a computer system.

        If that is the excuse going around as to why the WP has failed, it may be in the report, but in a part of the report which is being withheld from the claimant.


        June 13, 2013 at 4:18 pm

  65. Some of you may be interested in this DWP memo which gives further information on the Exit Report (particularly page 2 “Copy of Exit Report for Participant”)

    Click to access work-programme-memo-106.pdf


    June 13, 2013 at 2:30 pm

    • Thanks for that Lumpen!


      Andrew Coates

      June 13, 2013 at 3:47 pm

    • Thanks for this Lumpenprole, we should all use this/print up as a back up when it comes to claiming the full report- as Obi suggested.


      June 13, 2013 at 4:25 pm

  66. Interesting collection of comments today from “Anna”, “Obi Wan Kenobi” and “Lumpenprole”.

    The great EXIT REPORT plot thickens…

    Already, it appears there are two possible versions of the Exit Report on the go.

    The first one is a very brief (censored?), generic document described by “Anna” above.

    The second is a more detailed document described by “Lumenprole” – a template of which he included in the following link:

    Click to access work-programme-memo-106.pdf

    How will all these WP returners know for certain what is being said about them under these conditions? I also wonder how many people will even know about the existence of their Exit Report at all?


    June 13, 2013 at 2:58 pm

  67. Anna – you have only been given the first part of the full exit report, there are two other parts where the Private Provider makes comments, you must get this as there may be statements in there that could be classed as liable or defamation of character, which means you can take the Private Provider to court and sue them.

    Obi Wan Kenobi

    June 13, 2013 at 3:41 pm

  68. Sorry Cant Post Anymore. Got caught by wpp advisor in library on this site. Got caught posting too. Threatended with sanction if I continue

    Mr Pixel

    June 13, 2013 at 5:25 pm

    • You have the right to freedom of speech you live in a democracy. If you are threatened with sanctions you pursue them through the courts. We are not living in a dictatorship!


      June 13, 2013 at 5:29 pm

    • Mr Pixel, if you are using a public library computer, it’s up to you what webites you go on and look at – even if your WP adviser is monitoring you. I would have reported your WP adviser and WP Provider to the library’s manager, this will probably result in a warning from the library being sent to your WP Provider.

      Obi Wan Kenobi

      June 14, 2013 at 8:41 am

  69. Just had a quick look over the memo sent out to Work Program providers linked up here in earlier http://www.dwp.gov.uk/docs/work-programme-memo-106.pdf

    It says that the Exit Report (Annex B) is a template that they request the provider use, (but from what I gather does not necessarily need to be constructed in the same way).

    The report I received does contain mainly the same headers (In Annex B) and it does contain the relevant Participant Information (Page 1). However it does not contain the Providers details (bottom of Annex B) and the quite important Further Information (Page 5). It is constructed much differently:

    My copy- this is the whole thing, Side 1 and 2-


    They could very easily say this is the whole report and they never went into much more detail than that. However I would specifically ask about the Further Information (Page 5) part at the very least – this is the most revealing section in terms of what an adviser would have said about you. In my case it is left out from my report, that or they had nothing to say (unlikely). This is what I intend to find out about.


    June 14, 2013 at 2:30 pm

    • If all else fails do a Subject Access request to the DWP and specify the provider’s exit report as an item of data.


      June 14, 2013 at 4:25 pm

  70. I go tomorow for my 1st interview with the mobster hit squad, any tips? I had beef with my adviser and after i got a job on my own and refused to sign his form so they couldn’t get paid. It was temp and after it ended he never asked me back for like 5 months


    June 17, 2013 at 2:15 am

  71. If people are being bullied by this new Hit Squad I would advise people to go to their GP for depression. People are already being bullied out their homes with this bedroom tax. People can’t downsize or find a job is being forced to shelf stack in poundland.

    Bum fluff

    June 17, 2013 at 11:40 am



    June 17, 2013 at 12:31 pm

    • Did you not reiterate to them what is written up on the DWP guideline- that it is with your permission only that they gain access to your UJM?


      June 17, 2013 at 1:35 pm

  73. Untick if you dare: You should have downloaded this and shown it to you Jobcentre Adviser.

    Universal Jobmatch Toolkit: 22.03.13

    Issuing a Jobseeker’s Direction to mandate JSA claimants to
    create a profile and public CV in Universal Jobmatch.

    52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to mandate a claimant to create a profile and public CV unless a DWP IAD service is reasonably available to them should they need to use one – for example, because they do not want to accept cookies and therefore need to have access to a device on which cookies have already been accepted.

    53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

    Actively Seeking Employment

    82. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.

    Click to access Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf

    Obi Wan Kenobi

    June 17, 2013 at 1:26 pm

  74. It is not mandatory for a person claiming Jobseeker’s Allowance to supply Jobcentre Plus with an email address and home telephone number. There are currently no plans for any third parties to be given direct access to accounts on Universal Jobmatch.


    Obi Wan Kenobi

    June 17, 2013 at 5:35 pm

  75. Just had my ” final exit review which we call a moving on appointment. this appointment is a full review of your time with us and is likely to take more then a hour or so please allow plenty of time ”
    17th June 2013
    at 15:00
    I turn up early 14:45 because i wanted to print out some job searches.
    Asked if i got time to do this he says sure no problem, “have i got you today” i said “yes its my final exit review”.
    The look on his face was worth the 104 weeks he hasn’t done anything for me.
    I smiled at him and then made a coffee and sat at a table.
    Half way though coffee he asked to see me,blah blah blah(cannot remember exact something about this is my…exit review) for 2 Mins,then said i could go back to table while he sorted it out.
    sat at table finished my coffee trying to listen in on what he was doing.
    he was asking another adviser on how to fill out the report.
    couldn’t here most but heard he was going to put incorrect job centre down so i corrected him with the right office.
    5 mins later he comes across and says good look for the future,we exchanged hand shakes and i left .
    time taken arrived at 14:45 left at 15:00
    time with him at his table 2 mins
    Job centre adviser a few days before didn’t know how to fill a post work program support appointment out .
    Another adviser did it for him ,i asked what’s next he said”nothing is next” i said “what no more schemes” he said “no the gov. hasn’t thought that far yet” .I smiled and said “ok ill see you on the 25th”
    so ill report back after 25th
    if i remember(short term memory hitch,recall still 98% when needed to remember just got to give me a day or so to retrieve memory)

    Bryn Jones

    June 17, 2013 at 10:37 pm

    • Nice one Bryn Jones – I finish in WP in three weeks, it sounds like the speil I get from WP and JCP advisers, I keep enquiring what’s next? they both keep telling me, there’s nothing, just sign on as normal.

      It seems that even though the DWP have released their document on what actually does happen when we finish the WP, Jobcentres will be very slow in implementing it – if at all.

      I suppose it will depend on each respective Jobcentre itself and the staff availible (most Jobcentres have had their staff cut and there are more redundances on the way).

      Obi Wan Kenobi

      June 18, 2013 at 3:53 am

  76. If you’re wondering why I’m up and posting this early in the morning, so am I! I think I’ve got a bit of insomnia, can’t sleep, and can’t just lay in bed when it’s daylight outside.

    Obi Wan Kenobi

    June 18, 2013 at 3:59 am

  77. I finished the work programme last week and attended my first post work programme support advisor interview today. Just writing on here for anyone curious about what might happen to them.

    What happens to me now is, I have to go in every week but I only see my adviser once every two weeks, the other week is just a regular signing on. So it alternates every week. Next week I just sign on, the week after I see my adviser, the week after that I sign on the week after that I see my adviser Etc. However it could change and I might need to see him every week as well as signing on later down the line.

    He never explained to me what I will be doing when I see him every two weeks apart from he would look at my Universal Jobmatch account on one of the two computers in the jobcentre and see what I have applied for. I am one of the first to come back from the work programme so far but he said he is expecting a steady stream of people coming in.

    I have to use Universal Jobmatch for everything now. The activity history part has a notes section on the right hand side where I have to write down what I have done for that day. If there are no vacancies on that day, I have to write “no suitable vacancies” to show that I have looked. I have to use UJ at least 6 days a week and since they can check whether I am or not, I have no choice really

    Also about ticking the two boxes letting them see everything, Apparently I forgot to tick them when I created my account and that they need to be ticked (no mention that it wasn’t mandatory). Anyway I ticked them (stupidly, If only I had more confidence and was more forceful) so now they can see everything I see on my account.

    Apparently they aren’t interested in anything being written down on paper or having hard copies, everything HAS to be done on Universal Jobmatch. I imagine this is why it said people would have to come in daily because if you didn’t have a computer then you would have to use the jobcentre’s computer everyday to apply on universal jobmatch.

    Up next was the talk of courses. I told him I’ve had two jobs one in admin and one as a shop assistant so he has put me on a computer course, to help me get an admin job. It doesn’t start until August as there are no spaces left. I have a grade B in dual award IT so it should be easy.

    The annoying thing is that their is no set time to see my adviser. I see him in two weeks at 1 o’clock but that could change to the morning the next time I see him or 5 o’clock the time after that so its hard to plan anything on the adviser day.

    So basically come in every week and use Universal jobmatch to show my evidence. See my adviser every two weeks (why I need to see him, I don’t know) At least I have quite a friendly adviser for now, probably until his case load is full and he is stressed to hell.


    June 18, 2013 at 1:57 pm

    • Ryan 21:

      Universal Jobmatch Toolkit: 22.03.13

      Issuing a Jobseeker’s Direction to mandate JSA claimants to
      create a profile and public CV in Universal Jobmatch

      52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to mandate a claimant to create a profile and public CV unless a DWP IAD service is reasonably available to them should they need to use one – for example, because they do not want to accept cookies and therefore need to have access to a device on which cookies have already been accepted.

      53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

      Actively Seeking Employment

      82. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.

      Click to access Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf

      Obi Wan Kenobi

      June 18, 2013 at 4:55 pm

      • Ryan 21:

        You walked right in to that one, your JCP adviser has lied to you.

        Obi Wan Kenobi

        June 18, 2013 at 5:29 pm

    • Thanks Ryan. Keep us posted.


      June 18, 2013 at 7:13 pm

      • You can revoke your consent to let an advisor see you UJM account at any time. just open your UJM account and withdraw permisson to your advisor seeing your account..


        December 13, 2013 at 6:59 pm

  78. No hard copy no writing it down thank you.
    For ages now ive been moaning about having to write it on paper and only recently they have allowed me to type it out.
    Childhood nightmares at primary school(hand being slapped with rulers,etc.) due to me been the only left handed child in the school means if possible i prefer to type.
    I have had surgery on hands and holding a pen for more then a few seconds gets very painful.
    I used to like using the UJ but i was only getting 9% of sent applications being looked at,non so far have contacted me.The rest it says received and that’s it.
    Have anybody else had similar results,plus a few job posts when left for a few days(no more then 3) i find when i apply from my email alerts i get every day those jobs somehow disappear

    Bryn Jones

    June 18, 2013 at 4:37 pm

  79. “Over the past few days, charities like ours will have received calls from jobcentres telling them to prepare for people who have been through the WP and still not found a job. ”



    June 18, 2013 at 7:16 pm

  80. Obi Wan Kenobi :
    Ryan 21:
    You walked right in to that one, your JCP adviser has lied to you.

    God I really did walk right into it. Everything I shouldn’t have done I did.
    He just kept saying you need to do this and you need to do that so we can do this. He didn’t say anything about things not being mandatory. I knew the two tick boxes weren’t mandatory but everything else I didn’t know about.


    June 18, 2013 at 7:18 pm

    • You need to print that FOI above off and take it to your jobcentre, ask to see a floor manager, show him/her the FOI printout, tell him what happened and show him/her which adviser lied to you.

      But once you have ticked the two boxes allowing access to your UJM account, you need to write to the DWP in London to cancel it and they have to by law.

      Obi Wan Kenobi

      June 18, 2013 at 7:35 pm

    • I overheard a similar conversation when I attended to sign yesterday, I was in the waiting area, some poor bugger was made to sit at fla screen and register. Was told he would be put forward for sanction doubt if he did not. Looks like they are making ujm sign up mandatory. I was asked for my ujm number which is what they normally do. Then I was asked for the email address I signed up with.

      Big Ears

      June 19, 2013 at 7:26 am

  81. Another thing I just remembered was the threat of “dont just look on the Universal Jobmatch and apply for a load of jobs the day before you come in because we can check when you signed in to it.”
    A very needless threat really. I would still be applying for the jobs, who cares what day it’s on, one day isn’t going to make a difference

    forgot to add they do pay bus fare tickets for non signing days with your adviser.

    altogether it sounds like one bog mess, instead of just going in and saying here is what I have applied for, you have all this other crap of them checking when you looked on the UJM website, having to fill the activity history “diary” in everyday as he called it and like I said even if there isn’t a job to apply for on a certain day, you still have to write “no suitable vacancies today” onto the activity history notes just so they can see you checked.

    Any job you find on a different site has to be written into the notes section as well, just to clarify you don’t need to just use only UJM to apply for jobs.

    Confused yet?

    I don’t know if this will happen in every jobcentre though.


    June 18, 2013 at 7:31 pm

  82. You can turn off access to your UJM account at any time. Its under the your profile section, at the bottom of the page.

    I’m due at my first appointment later this morning. I have a bad feeling that they may try to send me on a work placement due to the fact that I refused while on the WP, I had to take a complaint all the way to the Managing Director of Intraining who eventually agreed with me and all this is written in my exit report.

    Does anyone know if they can still sanction you for not agreeing to take up a work placement?

    I thought that after the student took them to court that it they could no longer hand out sanctions for not agreeing to take part.


    June 18, 2013 at 11:21 pm

    • It’s not clear Pete, nor is clear exactly what is going to happen to us.

      I asked – just finished the Work Programme – and got no proper reply.

      Andrew Coates

      June 19, 2013 at 10:52 am

  83. i finish WP on 26th July, exit review that day, JCP said to me not sure what happens after, but mentioned more intensive activity


    June 19, 2013 at 7:59 am

  84. Just got back from my JCP appointment, they had no problem with me withholding access to the UJM just have to write down my applications as usual.

    From now on I’ll be weekly signing.

    10 job applications per week.

    Attending short 1 day courses like CV building etc, which I’ve been doing for the last two years anyway.

    As for work placements I was told I had a choice, either take up a voluntary placement in a sector of my choice (using the do-it.org.uk website) or be mandated to a placement which will be a charity shop, pound shop or RSPCA.


    June 19, 2013 at 11:51 am

  85. I have correlated FOI request and a DWP release, you will need this when you go to your 1st appointment at the Jobcentre after your Work Progamme finishes as you may be lied to by your Jobcentre Adviser, with this you will be able to put them straight, copy this if you want to. You may have tidy it up with Microsoft Word.


    DWP Central Freedom of Information Team.

    email: freedom-of-information-request@dwp.gsi.gov.uk

    Universal Jobmatch Toolkit: 22.03.13.

    Chapter 03 – Using Universal Jobmatch. (UJ)

    Issuing a Jobseeker’s Direction to mandate JSA claimants to
    create a profile and public CV in Universal Jobmatch:

    51. Where you have explained the benefits to claimants of creating a profile and public CV in Universal Jobmatch and they will not do so willingly, they can be mandated to create a profile and public CV.

    52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to mandate a claimant to create a profile and public CV unless a DWP IAD service is reasonably available to them should they need to use one – for example, because they do not want to accept cookies and therefore need to have access to a device on which cookies have already been accepted.

    53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

    Actively Seeking Employment:

    82. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.

    Click to access Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf


    Press release Government announces details of post Work Programme support.

    Organisation: Department for Work & Pensions.
    Updated: 3 June 2013.
    Policy: Helping people to find and stay in work.

    Every Work Programme returner will also be required to register with Universal Jobmatch to aid work search and job matching. This will allow their adviser to check their work search activity online – should the claimant give permission.



    DWP Central Freedom of Information Team.

    e-mail: freedom-of-information-request@dwp.gsi.gov.uk

    Our Ref: VTR 2437

    12th June 2013.


    Thank you for your Freedom of Information request.

    It is not mandatory for a person claiming Jobseeker’s Allowance to supply Jobcentre Plus with an email address and home telephone number. There are currently no plans for any third parties to be given direct access to accounts on Universal Jobmatch.

    If you have any queries about this letter please contact me quoting the reference number above.

    Yours sincerely

    DWP Universal Jobmatch Team


    Obi Wan Kenobi

    June 19, 2013 at 11:59 am

    • Sorry this got caught in the filter – unlike quite a bit of real spam!

      Andrew Coates

      June 20, 2013 at 1:24 pm

      • FAO Andrew Coates and Obi Wan Kenobi

        Is it legitimate for Jobcentre “hit squad” advisors to ask Work Programme returners to produce a full bank statement, bearing in mind that such claimants are already registered at a Jobcentre?

        Another interesting question: can Jobcentre “hit squads” issue a Jobseeker’s Direction to compel a claimant to send a CV by email, bearing in mind that doing so would supply the Jobcentre with a claimant’s email address, which, as we know from the FOI request above, is not mandatory? Interesting question, right enough!


        June 20, 2013 at 2:24 pm

  86. Pete :
    Just got back from my JCP appointment, they had no problem with me withholding access to the UJM just have to write down my applications as usual.
    From now on I’ll be weekly signing.

    10 job applications per week.
    Attending short 1 day courses like CV building etc, which I’ve been doing for the last two years anyway.
    As for work placements I was told I had a choice, either take up a voluntary placement in a sector of my choice (using the do-it.org.uk website) or be mandated to a placement which will be a charity shop, pound shop or RSPCA.

    1 whole day for those CV courses etc? surely just 2 hours max is enough, i do voluntary work so hope not mandated to free labour at poundland etc


    June 19, 2013 at 5:18 pm

  87. Marky,
    Hope you don’t have to leave your voluntary work to work for free at poundland. Defeats the object. Having to leave secure voluntary work in order to do a bit of free labour at Poundland and then losing your secure voluntary work when your stint at poundland is finished.

    You are right It doesn’t take all day to do a CV course. Chances are you CV which they created will be via universal job match which could take up 5 pages and has no personal profile which is NOT what employers are looking for. Chances are that you CV won’t be compatable for job match if it has tab settings. I found a way to get a presentable CV on job match. Do it in a series of series of tables (one for each sectionand then remove the borders.

    I am on ESA at moment that that could change and I could end up on WP and then having to face intensive job search activity within 2 years of that. Many are parked on WP because they are deemed not worth helping yet are expected to do job search when they have no expertise of IT.

    Ginger Nutt

    June 19, 2013 at 11:03 pm

  88. I work on the work programme and we have had people walk out of jobs for no reason and go and sign back on job seekers allowance. We have had people refuse jobs and not turn up for appointments and report all this but all we get back is ” they had a dentist appointment or doctors or needed to help a family member even though they are not a carer. It’s excuse after excuse. The only way your going to win this battle is to have the same rules when they don’t participate with us as we’ll as the job centre


    June 20, 2013 at 7:19 am

    • Only one answer GET A JOB then you wouldn’t care what us happening why are people going around the system trying harder to avoid getting a job rather than finding one. Why would you be unemployed for so long ? Puzzles me . No life on benefits and no respect


      June 20, 2013 at 7:28 am

    • Your poor spelling and grammar make your confession of being a pimp employee superfluous.. I bet you spend your time ordering people to correct their CVs etc, etc,
      The rest of your diatribe is really not worth responding to as I think the arguments would be beyond your understanding.


      June 20, 2013 at 8:54 am

    • People do have dentist and doctors appointments and if their got proof, even the unemployed if you got proof nothing you can do.


      February 22, 2018 at 2:22 pm

  89. Why do u think half of Europe come here and work? Because jobs are available you just don’t want to work at min wage and to be honest I doubt your going to get a higher pay because you have been unemployed for over two years, you have to work your way up I am afraid like us all.

    Get up and work

    June 20, 2013 at 7:32 am

    • GET UP AND WORK / KATH {?} You are one and the same. [Email Address Has Exposed Same Avatar]

      Specsavers Eyetest

      June 20, 2013 at 7:44 am

  90. The reason Eastern European migrants are getting employment is employers, (many who exploit foreign workers), are living in HMO (Homes of Multiple Occupation) which usually involves 9 or 10 migrants sharing a 4 bedroom house and pooling their meagre wages, which means in reality that the 6.19 per hour they earn is multiplied by 9 or 10 and this in turn means they are now earning 61.90 per hour multiplied, for example, by 36 hours, meaning a gross income of 2228.40 per week covering the rent and leaving a surplus income as the average rent in outer london where I reside is about £1500 per month for a 4 bedroom property.

    The British on the other hand tend to live in single person and one child and perhaps two people and two children households in a 4 bedroom home, so as you can see the need for a much larger income is required by five times as 5 times 2 adults is 10 people.

    Thirdly as you should be aware there are 2.51 million people unemployed and 20% youth unemployment for 16 to 24 year old people and something in the region of 500,000 vacancies and if you divide one by the other you have a minimum of 5 people chasing every vacancy, so does that mean the other 4 who don’t get the job are feckless, idle scroungers. I think not.

    Fourthly, the work programme is not addressing often complicated barriers to people gaining employment such as the vagaries of the benefit system which often penalises people if they earn more than £5 per week as the benefit withdrawal rate is 95% or 95 p in every pound for single people, plus often a lack of skills, lack of experience, lack of vocational qualifications which are not being addressed by our education and skills system in the UK.

    Also in respect of your second point Get Up and Work and Kath, there is now growing and conclusive evidence that even Eastern European migrants are now finding it difficult to find employment and are now sleeping in increasing numbers on the streets of London.

    Finally I would also suggest you research your assertions and provide conclusive evidence rather than believing the clap trap that is written in tabloid newspapers and learn to think for yourself, and may I also may I suggest you enrol, in some literacy classes, as has been mentioned by a previous blogger your literacy is poor to say the least.


    June 20, 2013 at 11:14 am

  91. Are you sure Wayne Green isn’t Wayne King


    June 20, 2013 at 11:25 am

  92. I have said many times on here that you can’t get a quart out of a pint pot.

    Here is another recent example of this cruel arithmetic in practice, where a new ASDA store offering 350 jobs, attracted 5000 (yes, FIVE THOUSAND) applicants – or an average of 14 applicants per job.

    No amount of speeding up the treadmill of job-seeking by the new Jobcentre hit squads “encouraging” Work Programme returners to seek any kind of work they are capable of doing will help solve the arithmetical snag operating in today’s savage jobs market:



    June 20, 2013 at 11:35 am

    • I totally agree Tobanem. I think the person making these ludicrous assertions about jobseeking Work Programmers either has a partner on a good income which is supplementing their income or is still residing with parents.

      A researched factual report released recently stated that for low skill jobs 50 people were applying for every vacancy, for middle skilled jobs 30 peope were applying for every vacancy, and for high skill jobs 10 people were applying for every vacancy, so youre right unequivocally in what you say about the arithmetical cruelty at work here. Hopefully a few people will read my post under the pseudonym spidersweb42 and comment.

      All the best to you and good luck in your future jobsearch, may the force be with you always.


      June 20, 2013 at 11:46 am

  93. Does Kath/getupand work imply that everyone who are unsucessful in getting are spongers. There are people trying had to get work and are doing what they can to find work. (doing all you can should be enough.) Quality is better than quanity. Applications forms can take hours to do, CVs and cover letters need tweaking/updating to fit criteria of job. It is better to do things properly than to rush things and fail to get an interview because you are under pressure to meet DWP targets especially when people don’t have 24 hour access to internet. support

    No wonder work programme is failing if people like her are working for it. what people need is appropriate help and support not stereotyping. With so many on the programme it is impossible to help everyone anyway because of staff shortages. surpose someone on WP gets a job interview they may need to speak to someone about that but can’t get an appointment til after the interview

    Ginger Nutt

    June 20, 2013 at 3:25 pm

  94. “Employ-E had about 60,000 low-paid temporary workers on its books, who it supplied to recruitment agencies throughout the UK.”



    June 20, 2013 at 3:35 pm

  95. Hooray! have been for my final Work Programme review today and was told that I’ve now finished the Work Programme as of today.

    I have a copy of my exit report on its way in the post which I am aware will be with me in the next few days.

    What I would now like to know now is what exactly the post Work Programme is going to be with jobcentreplus. I have read the comments from Pete on what his expectations are but as of yet am unaware of what happens now other than the announcement by the Department Of Work and Pensions.


    June 20, 2013 at 4:20 pm

    • Hi spidersweb. Pleased you are out of Work Programme. Hope you find someone useful to help you. Might be best if you visit your local CAB. They will be aware of latest gov policy. there is so many conflicting info going on enough to make anyone ill with worry. Most CABs have a social policy worker. If a lot of people come in with ref to WP and Post WP they can campaign on people’s behalf. It is worth finding out what rights you do have (Something which may not be mentioned in DWP announcements.

      I have every confidence of you finding work but I doubt it will be through Post WP.

      Ginger Nutt

      June 20, 2013 at 5:29 pm

      • Thanks Ginger Nutt. I must say it has been without doubt one of the worst experiences of my life and one I would not want to repeat again.

        Once again tahnks for the advice and all the best to you in your future endeavours. I will undoubtly post on here for the foreseeable future.

        Thanks once again. spidersweb42


        June 20, 2013 at 7:09 pm

  96. Hi all, I have my post work programme interview in the morning and will report back soon. I am a single guardian to my 8 year old brother so for any single parents/guardians you’ll know if maybe you’re required to do the same or something else.

    I also wanted to add that I was referred to the work programme 2 years ago, but I never attended any appointments. I was sanctioned early on for missing the first few and was sanctioned for 6 months. 4 sanctions in a row, reasons denied. Provider said the sanctions would be removed if I attended but jobcentre disagreed and said I would need to appeal the decisions directly. 15 months in total sanctioned JSA. Refused to go work programme since I was sanctioned and could not get reinstated.

    Appeals denied after constant months of waiting for a reply. I eventually put my appeal through the tribunal service and got a decision in my favour. The decision by the Jobcentre to sanction me were set aside for the entire period, 15 months! Jobcentre refused to pay of course and are supposedly appealing the decision quoting that wilson riley court case earlier this year. All this business about the DWP changing the law… My case is now with the independent case examiners. I always knew they were being unreasonable to circumstance, felt powerless tbh.

    I’ve had a very bad year because of this whole situation. It has made my chances of employment basically impossible. I had to drop out of a prospective NVQ because of the strain.

    Keep strong folks they’re out to penalise us not help us, simple fact. Will report soon.


    June 20, 2013 at 11:07 pm

    • I am a single parent and at one point worked three jobs at the same time. It pays to work and builds your confidence.

      A life on benefits is no life you can’t afford anything or do anything and all the time your on the your time is taken up by going to sign on jsa once a fortnight and going to the WP

      I did it as a single parent and now have my own house etc etc and supporting my son through university so anyone can do it

      Get up and work

      June 21, 2013 at 6:12 am

      • How did work programme help you? a person I knew was put on work programme. He thought that he was going to get some help. He was told that we have 400 on the books and we are not going to help you but you can use the computers. He told them that he couldn’t use the computers. He was told that the could ask the person next to him on the computer to help him. the person next to him is conducting a job search himself and may not have the time to help him or is struggling himself.

        Ginger Nutt

        June 21, 2013 at 6:52 am

      • 3 jobs? Were they all full-time? 120 hours a week? YEAH RIGHT.


        July 4, 2013 at 11:35 am

      • Are WP providers posting on here too or is it the hit squad?

        Remember the films about Alan? For those who haven’t seen them yet, they’re a set of films by DWP productions worthy of an Oscar for being totally unbelievable. DWP actually find him a full time job in both and without bullying!!

        He’s a high flyer too, in one film he becomes a bin man for the NHS, and in another he gets a job washing pots in a greasy spoon. No doubt paying less than he was getting on benefits 🙂


        July 4, 2013 at 12:26 pm

  97. Sorry didn’t realise I had made mistakes I was getting ready for work at the same time.
    If you so intelligent why are you unemployed?
    Maybe you think your better than you really are.

    And as for EU people all live together in the same house that don’t apply to everyone just the minority like everything else. You will find there are good WP providers with good advisors and also good JC offices but far too many people are working cash in hand and still claiming benefited because let’s me honest how on earth do you survive on £70 per week and come into our offices with designer labels and sports cars??

    I know not everyone is the same but each day your out of work makes it harder to find work. Maybe people aim to high…. Who knows what the answe is.


    June 21, 2013 at 6:42 am

    • Kath:

      If your so intelligent, why are you working for an organisation that lives off the backs of the unemployed?

      Tell me do you have an o*ga*m when you send a sanction request for some unfortunate jobseeker to the Jobcentre?

      Does your job give you a sense of power (Little Hitler) over people?

      How many sanction threats have you made against your clients?

      Are you in serious danger of losing your job because your failing to meet your targets?

      How do you sleep at night?

      Obi Wan Kenobi

      June 21, 2013 at 9:32 am

      • OBI. This seems to prove theory’s that WPP DO monitor this site. How many posts from WPP ”are booby traps” for us unemployed. Answer Please KATH / Get Up And Work. Or Who Ever You Are


        June 21, 2013 at 10:05 am

    • This small example of migrants in HMO is not a minority of cases. In my neighbours road alone there are at least two houses which have 10 economic migrants livng in them working as cleaners for the minimum wage, and this is why the employment rate for migrants is 80% and the employment rate for the British is 56%.

      As for this assertion everybody can find jobs and earn enough for their daughter to go to University, that is utter rubbish.You say you had 3 jobs, it is a logistical nightmare and that denies two other people jobs doesn’t it? What the media does is find a few examples of people who have made it against the odds and hold those people up as the norm, when the other 99 haven’t managed it. What do you say to somebody who develops a disability and are told by ATOS they are fit for work when clearly they are not when every health care professional has written reports saying they are clearly unfit for work, but have to jump through numerous jobcentre hoops just to receive £70 per week.

      As for intelligent people getting jobs, my experience is it is often the idiots who get jobs because they can be pushed around and abused as they haven’t the intelligence to stand up for themselves and quite frankly people gain jobs not by intelligence but by being able to write the right type of cv or have the right hairstyle or are just good at sucking up to bosses.

      People who attend jobcentres in designer cars and clothes may have just recently lost their jobs and had a good income, or maybe they have partners who work and attend the jobcentre so they keep receiving tax credits to top up their own meagre wages.

      What is your opinion regarding the big corporations who don’t pay tax? What is your opinion of the millionaires who put their money abroad and don’t spend it but leave it in offshore tax havens. What is your opinion on the astronomical increase in the use of foodbanks, are you suggesting the lone parent who was a qualified accountant and lost her job(an intelligent woman) and attended the foodbank because her benefit payment she paid for all her working life had not been processed having resorted to living on an overdraft she can’t pay back, and used the free advice of the foodbank to help manage her debts is trying to get around the rules. Is it her fault that the benefit processing office didn’t process her benefit she was entitled to and paid for.

      Every citizen is a tax payer as the poor eat(some of them), and many items such as fuel, and telephones attract VAT charges.

      What about single parents, aren’t they a drain on society and cost the taxpayer money Kat. Where’s the father? Basically all you do is blame people for their predicament and believe the rubbish written by the right-wing dominant media.

      Frankly Kath I find your tone condescending, and you are most definitely not a good adviser at all,the ones you purport to represent. You are pig ignorant as far as I can see, and you are clearly representative of some of the poorly skilled advisers they employ.

      In conclusion Kathy I think you could well be losing your job soon as the Work Programme is failing miserably and if you don’t hit your targets you will face redundancy and will hit the unemployment queue soon.


      June 22, 2013 at 9:40 am

  98. To Kath

    Many WP are poor and don’t really help people because they are understaffed and there are too many people on the books to help efficently or at all. Yes some may be decent but if a person has the misfortune of being placed on one which is poor it could be a wasted 2 years. One person at the start of WP was told that he wasn’t going to get any help because there was 400 people on the books.

    If a person is already doing voluntary work is that person expected to do give that up to do a few weeks of full time of mandatory placement and then possibly lose their voluntary work when mandatory placement is finished. More sensible option is to work with a person where they are at i.e. allow them to keep volunteering but offer training/qualifications relevant to that role updating/gaining qualifications i.e food hygiene, First Aid, (Yes they could still do a bit of mandatory placement over a day per week to fit in around their existing volunteer work, training i.e IT, counselling if people need it.) People are willing to be flexible but it works both ways. WP must be flexible and adapted to individual needs.

    People are different and are at different stages and have different requirements. WP should perhaps reflect this. Not sure if you did Equality and Diversity Training might be useful if you did.

    Ginger Nutt

    June 21, 2013 at 7:40 am

  99. “Wave of suicides in Italy as social conditions deteriorate”



    June 21, 2013 at 9:03 am

  100. “No such thing is likely to happen. Instead, as 2013 progresses, a further downturn will become visible through the orchestrated statistics. This time the Fed will have to get the printed money past the banks and into the economy, and inflation will explode. The dollar will collapse, and import prices–as globalism has turned the US into an import-dependent economy–will turn high inflation into hyperinflation. Disruptions in food and energy deliveries will become widespread, and a depreciated currency will cease to be used as a means of exchange.”



    June 21, 2013 at 11:18 am

  101. 19 Months in to my sentence (the WP) after the first 3 Months,I was told in no uncertain terms that there is and never will be any money for training with the exception of help rewriting my CV time and again(I am not even sure what I can do anymore) 8 Advisers later and 10 minutes twice a Month to make sure that I have used UJM,another useless system.

    Hope at last(sic) the JCP will have a “Hit Squad” to offer training and support,actually NO I enquired with the local JCP what will be on offer,training? Work Placement? The adviser admitted that initially that was the idea but due to the amount of people coming off the WP they have neither the staff or the funding..So what will happen? Continue signing on as usual but you are welcome to find your own placement. Will I have report in daily for Job search? Sorry we do not have the facilities or the funding for travel. How much funding is available? Sorry but I do not know.


    June 21, 2013 at 11:33 am

    • We must all have some of the most beautiful CVs on the planet!

      Andrew Coates

      June 21, 2013 at 11:35 am

    • Hi Andrew

      If created by UJM I would disagree. As you would probably notice UJM CV has no personal statement which is a no no.

      All beautiful CVs downloaded on UJM are no longer beautiful because the tabs get skewered.

      Advice create You CV by using a series of tables then delete the borders then downloaded onto UJM. CV not look exactly beaufiful but at least all the columns remain in place.

      Try to apply direct if at all possible then your beautiful CV ( hopefully created by someone who knows what they are doing should remain beautiful.should remain beautiful.

      Ginger Nutt

      June 23, 2013 at 6:40 pm

      • I know somebody who used to work in a personnel department / human resources department. They used to get about 200 spec letters a week. They could tell by the style of them and the wording of them just where they were coming from;- WPP. . One day they took on a whole box of the letters back to the WPP unopened and told them ”I think these belong to you. Turns out the WPP was making the client put the WPP address down on the back of the envelope but with the clients name on it. This was in Hemel Hempstead . Sorry I don’t know who the provider was

        Kevin The Klingon

        June 24, 2013 at 7:18 am

      • Hi Kevein

        That is not surprising. the poor clients are wasting their time because I heard spec letters don’t count as job search activity and they would probably look as if WP forced them to write the letter. (Though a well written spec letter can work sometimes wonders. Might be worth the postage. CV will have to be readdressed to aword using the word WP and employability certificates.) They clients are probably told to put down that they have been to WP and employability qualification down on their CV to back up they letter.

        Ginger Nutt

        June 24, 2013 at 8:40 am

  102. This whole situation is beyond a joke, give it 6 months people will be taking to the streets over all of this. I was on the WP for 3 months found a job(Myself) worked for 19 months then the job ended. Went back to sign on and was told to go back to WP for 2 months. This ended and now I have to deal with this hit squad mentality. Why I am even on this after I have been in employment is beyond me. Currently they are making me look at UJM 7 times a week, apply for 15 jobs a week, look at newspapers daily and do internet searches daily. As well as getting me to do research about me wanting to try and go self employed. I have had no help or support from them, they are more a hindrance to my progress into work than a help.


    June 21, 2013 at 12:29 pm

  103. I’ve got THE interview later today.
    Thing is I’m caught up in a loop regarding the UJM site.
    It wouldn’t recognize my password, so I tried registering again. It said my email address was already associated.. but I could transfer it to a new account. So I click on the link they sent me, it said OK, but then when I try to finish adding my details, it says the email address is already associated.. I’ve tried deleted my account, but I just end up back where I started!?
    – ha ha

    Lucio Fulci

    June 21, 2013 at 12:40 pm

    • Please put what happens on here.

      Obi Wan Kenobi

      June 21, 2013 at 12:47 pm

      • Should read please tell us all about your appointment when you get back.

        Obi Wan Kenobi

        June 21, 2013 at 12:48 pm

  104. Will do. No one at the WP even bothered to tell me I had finished!? My advisor (Who was the only person to have been of any help, for the last month or so) left. (Says a lot!)

    Lucio Fulci

    June 21, 2013 at 12:52 pm

    • If you put as much effort in finding work as you do trying to slate the job centre and WP providers you maybe a tax payer like majority of us and you could be having a nice life.

      All your doing is avoiding to comply by the rules and you are trying to find little details to get you out of searching for work.

      Who cares what the job centre and WP do, focus on your future rather than fighting the system.

      Don’t care what anyone says you are better off financially and emotionally when you are in work.

      Benefits are for people in need not to live off for the rest of your life. If I was unemployed for over two years then there is something wrong!


      June 21, 2013 at 4:06 pm

      • 2.5 million are “In Need” as you put it. that’s the current figure for unemployment. Your statement is arrogant, I hope to god you dont find yourself in the rising numbers of unemployed. In a recession 2 years is not a long time with no pro-active job creation from the government. Slating the Job centre and WP is known as feedback, to which you can not give having not been in the situation of having to deal with them.


        June 21, 2013 at 8:05 pm

      • Work:

        Your shouting their praises now, but If you have sign on you will be one of the first to compain.

        Obi Wan Kenobi

        June 21, 2013 at 9:07 pm

      • who says the ones ‘slating the work programme and job centres’ are not trying to find work? you are merely assuming and arguing back…which really you shouldn’t have time for if your working….right? god forbid you ever lose your job and find yourself in the same situation….maybe people like you should be forced to experience it first hand, you’ll soon shut your trap!
        i was with avanta until i found a job, which ‘I’ found through my own searching, absolutely nothing to do with the work programme, i didnt even tell them, i just stopped going and cut all contact as i didnt want them earning any money from me getting a job, as they didnt help at all, although they probably did get money because they are very good at lying as i have found out!
        maybe if the work programme was actually any good and did really help then people would make the effort to come in instead of making up excuses?! just a thought…..
        dont tar everyone with the same brush!
        there is a reason why people complain about the work programme…..its pants.
        just to clarify – i am on here trying to find info out for a friend, but i couldnt resist commenting back, people like you make me sick.

        emma horkins

        August 6, 2013 at 3:51 pm

  105. Well I had the first meeting today (hope I’m not jinxing myself) but it was fine.
    I think a lot will depend on the person you see.

    This woman was really friendly and was clearly someone who was already working for the JC but had just gone on a training course. (She admitted this to me.) That came up, when she asked for my permission to look at my UJM account. She asked twice and each time I refused, showing her:

    “You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

    We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.”

    But said I was willing to provide print outs/screen caps of any jobs I apply for, she just gave me the usual booklet to fill out. – But I got the feeling she will try again next time I see her.

    She was also very sympathetic about the WP not being very effective, before I even gave an opinion!

    I have to go back Monday, and bring ID, bank statements etc. Then again on Wednesday to see someone about my skills or something and then see the advisor again on Thursday.

    My only real gripe is they really should have timed ALL the meetings AFTER I had just got a payment. They made me move from my local JC some time back (Through no fault of my own) and it’s lucky I have money for the bus fares. (Due to Birthday money!)

    Lucio Fulci

    June 21, 2013 at 5:58 pm

    • Lucio “beware” of your next appointment. I had my first appointment Monday and all seemed to go well, I talked to the man about me wanting to go down the self employment route and he said “well lets get the ball rolling on it, I will make you a appointment to get you with NEA and see if they will fund you, Bring some info about your business idea”. So went to this appointment today and was asked to produce my jobsearch evidence, I am not due to sign on till next friday. The woman advisor told me I had to produce it at every appointment not just my signing on day. I was told this was just a appointment to go over my business idea, she went on to fill out a form for a decision make on her computer, I may get a weeks money taken away. At no point was I told I had to produce this at every appointment, so be aware of this!!!! I will appeal strongly if I get sanctioned. To add insult to injury she said I had to apply for 15 advertised vacancy’s a week or I will be sanctioned, Although I pointed out my agreement says “write to 15 employers a week”.. she then went on and said no you have to apply for known job vacancies not just speculative letters. I then pointed out she was taling rubbish and my agreement state different and it was a legal binding document. She then went silent. JSA employees have no idea what they are doing.


      June 21, 2013 at 8:21 pm

      • John:

        If you get anymore crap like that call a floor manager over, the adviser will soon get a bollocking.

        Obi Wan Kenobi

        June 21, 2013 at 8:36 pm

  106. Obi to be honest I was that gob smacked and angry inside the thought did not cross my mind with the steam running around my head. My family said the same thing to me. Next time I will and when I have my “official ” signing on next Friday I will be sure to bring the matter back up. Disgraceful action, its lie they are trying to use dirty tricks now to impose sanction on people


    June 21, 2013 at 8:39 pm

  107. Someone will thump an adviser, then another and another etc. this disgusting hit squad will soon stop lying to claimants after a few of them end up with bruises.

    Obi Wan Kenobi

    June 21, 2013 at 9:13 pm

  108. You bend a stick and at some point it snaps, They are only just getting the first few people from the WP, soon the numbers coming through will rise and rise. More and more people will be effected by this and at some point this “Stick” will break. I can see riots like with the poll tax coming in the not so distant future. I for one welcome it, seems to be the only thing British governments pay attention too. That is the sad fact of it.


    June 21, 2013 at 9:21 pm

    • From WP Chapter 10 (by DWP):

      Early completers of the Work Programme
      9. Early completion of the Work Programme can occur in these circumstances only:
      -Final outcome payment has been claimed by Provider
      -Participant is referred to Work Choice
      -Participant becomes deceased
      -Participant is referred to a Residential Training College
      ‘Becomes deceased’? They should say ‘dies’ or ‘has died’. They put it like it’s a lifestyle choice! Also the fact somebody died is quite good proof they are not fit for work, and if it was from an illness it is proof they should not have been there. I hope the scumsuckers at WPP’s don’t get paid when somebody dies.
      How about – Hit by truck while on way to WP?
      – Committed suicide due to depression generated by WP?
      – Got sanctioned, went without food till they caught an infection and died?

      Nice to know that if we die we can get excused from the WP.

      It doesn’t say what happens if the person is in hospital or becomes disabled, or gets too ill to qualify for JSA (but not necessarily eligible for ESA or PIP). Or if they get sectioned. Or put in prison. Or become homeless. Or are having a baby. Etc. Stupid form. There are other possibilities beyond dying, or being sent onto another scheme. They forget to include what to them ought to be an obvious one: Participant got a job.

      something survived...

      August 16, 2013 at 10:35 pm

  109. I have been for my first signing on at jobcentreplus this morning post Work Programme. I have received a letter notifying me of the next steps and in my honest opinion seems to me that attendance will increase at my jobcentre to weekly and there is some possibility that there will be the odd cv, interview skill type course, and possibly some form of work placement.

    It seems to me that there willl be little else, and it will be in my opinion better than the Work Programme , for example, a cv course might be a day or so and nothing more, rather than my experience of Work Programme which was continuous harassment, requesting a ludicrous number of jobs to apply for which was counter productive to say the least.

    As I explained at my signing yesterday it can sometimes take a day in total to complete and proof read an application form, firstly writing it in rough then secondly neatly and making sure your personal statements and other questions are answered with flow and comprehensively.

    I will update you further when my actual post Work Programme interview occurs in 2 weeks time, but already a jobcentre provider said that I could lower the number of jobs I apply for if that means application forms are completed appropriately.


    June 22, 2013 at 8:51 am

    • That was your first appointment to be honest Spiders and was with a normal advisor, I had the same. It will all change once you have a appointment with the “Hit Squad” as they label them. They will wipe your record and will make a new JSA agreement, just make sure you are prepared for it. The advisor you are with at the moment may paint a rosie picture but reality is far from it…Dont take what I have put as a attack of any sort on you, its just to inform you to be prepared and ready as the normal advisor’s have no idea. Also read everything before you sign it as they dont disclose everything to you, read both sides of everything they want you to sign… They are a “Hit Squad” for a reason they are targeting the most weak and vulnerable of society. prediction from me is riots in the near future and crime rates rising as people who are sanctioned because of the lack of jobs available turn to crime to support their family’s.


      June 23, 2013 at 12:07 pm

    • Oh, really what you are meant to do is get high on speed, and do a job interview exactly like the scene in Trainspotting. (the job in the leisure centre) (they don’t get it)

      something survived...

      August 16, 2013 at 10:39 pm

  110. spidersweb today? saturday? a few people I know due to finish WP very soon, I have 3 more WP appointments, 2 July, 16 July, then exit review on 26th July


    June 22, 2013 at 9:49 am

    • I stand corrected Marky. It was in fact yesterday. Each day blends into another.


      June 22, 2013 at 10:47 am

  111. A friend of a friend has been frustrated by the lack of training opportunities in the WP. With a thirteen year CV gap how will a personal statement make his CV stand out from the crowd? How will interview/body language techniques get that interview?. Two years on the WP and not one referral for training, an interview or a work placement. Isn’t that what ESTA was supposed to provide, a foot in the door?

    What chance does my friend have? Over 50, unemployed since 1998, no relevant skills, mental/physical health problems, no money and no confidence. People on the WP are referred to as LTB’s (lying thieving bastards) by staff members, and shirkers and skivers at the department of Work and Pensions. People are sick of being treated like second class citizens and things are about to get even nastier with these ‘hit squads’ formerly known as ‘nudge units’.

    The Lib/Lab/Con are so addicted to cheap migrant labour they won’t do anything to address the underlying causes of long term unemployment which is uncontrolled immigration and membership of the EU. They claim welfare is out of control but don’t address the causes such unaffordable pensions, high rents and low wages.

    When Labour were in government, 90% of new jobs went to migrant workers whilst British workers found themselves under siege, undercut, on the dole and on the sick. Now there’s no money left the finger pointing has started and it’s the unemployed (the victims) who find themselves demonised and scapegoated by the people who got us into this mess in the first place. You couldn’t make it up. Why are the British people so tolerant of these traitors? Where are the riots?.


    David Brent

    June 23, 2013 at 5:40 pm

    • immigrants are not the problem. they are being scapegoated just like citizens who happen not to have a job.

      something survived...

      August 16, 2013 at 10:42 pm

  112. Thanks Ginger, I can’t be sure but I am also led to beleive that the poor clients were made to put the WPP were also making clients put the WPP address on their cv’s letters etc as home address. This was giving full spectrum to wpp. Yes I have found out that Spec Letters are NOT classed as jobsearch activity

    Kevin The Klingon

    June 24, 2013 at 10:21 am

    • Since gaps need to be explained there needs to be away to WP activity on CV without calling it WP. Calling it something like personal development might be away not perfect. Whatever you or anyone do Don’t put any employability certificates on your CV because it gives employers the ifalse mpression that you unemployable. I knew someone with a hospitality certificate. It got spoilt because the word employability got added to it.

      Ginger Nutt

      June 24, 2013 at 10:35 am

      • Yea, I understand but my wpp insists on employability certificates etc being put on cv. calling them ”transferable skills. What do i do I can’t afford a sanction?

        Kevin The Klingon

        June 24, 2013 at 11:08 am

      • What I suggest you do is put it on your CV for the WPP and for your own purposes I suggest you remove it. Quite frankly if you send out CVs with employability skills certificate passes on there, you will never get a job and the Work Programme will never make its money on a job outcome, shooting themselves in the foot.

        This instruction shows the idiocy of work programme providers, and the mentality of some of the staff.


        June 24, 2013 at 11:50 am

      • Well, you can’t really call it the staff’s mentality. To have a mentality, first you need to have a MIND.

        something survived...

        August 16, 2013 at 10:44 pm

      • My work programme provider was no more than an office filled with would be and failed recruitment consultants who without the WP be unemployable themselves. The girls on reception during my 2 years were only there on mandatory work activity because the provider couldn’t find work for their own advisors let alone Jobseekers.


        August 16, 2013 at 10:57 pm

  113. Employability skills certificates gives the impression that you are admitting that you are unemployable and needs training to make you employable. As I mentioned earlier you may have to have one CV on job match with employability skills put on but you don’t have to use it. However it might be useful if WP/JCP force you to apply for a job which is both unrealistic for and miles away from where you live. then use that CV if only to avoid the dreaded sanctions.

    Don’t mention WP on CV. Call it something like Personal Development under work experience sector. It helps to explain gaps and shows employers that you are taking iniative . During this time I took the opportunutiy to expand on/update by skills by attending courses and training so that I can adapt to a changing employment sector” Not perfect but better than telling employers at you are unemloyable due to employability certs which WP are so keen to have you mention.

    Pester them to put you on courses (relevant to your career.) Library if you got one have courses. If you do that you can say also that you are being proactive in seeking opportunities for further learning even if WP are not helpful. My local library does courses for £5 if you are on benefits.

    Ginger Nutt

    June 24, 2013 at 1:18 pm

  114. Well I had the second interview, this time with the compliance officer. And as you can imagine she was a lot more straight faced than the advisor I saw. But it turned out pretty much the same. After going through the paperwork etc, she was ready to give me grief about being long term unemployed. But I was upfront, explaining I had been looking for a graphic design position and while I have had some voluntary and temp positions in the past, I was now looking for more general work, like in a warehouse or something. But as soon as I showed her some of my work/portfolio, she encouraged me to continue with my graphic design but just be more proactive and gave me some ideas how to go about it etc. I’m actually really shocked, I wouldn’t have blamed them for telling to just give up the graphic design dream and take anything as I’ve been unemployed for so long. (She was also very critical of the WP btw.)

    Lucio Fulci

    June 24, 2013 at 3:11 pm

    • If they (her bosses) read this, her job’s toast.

      something survived...

      August 16, 2013 at 10:47 pm

  115. Looks like I jinxed myself after all. Even though I’ve had appointments for Fri & Mon, one today and another tomorrow. (Which probably be the worse of the lot) My advisor thought it was fair to make me come in on Friday to sign up for the UJM site. (I have already, but can’t log in with my existing email address, even after deleted my old UJM account.) She ignored my paperwork showing the DWP themselves saying they can’t force you to sign up.( I even had job search evidence on me, but she was too busy focusing on the UJM.) And to add insult to injury, even after all those appointments, she tried to fob me off with the fares, saying we’ll do it next time. (I overheard another advisor try the same thing!) I’m gonna try and go over her head and speak to the floor manager tomorrow regarding the UJM matter/appointment.

    Lucio Fulci

    June 25, 2013 at 3:40 pm

    • Hi Lucio

      Sorry you have been having problems. What is happening does seem unfair.
      However with so many people coming off WP onto Post WP you should hopefully be called in less often. You may have to create a new email account for UJM purposes. My be only way to get you registered on to ujm. How many jobs are you expected to apply for each week. For some people it is 15.

      Ginger Nutt

      June 25, 2013 at 5:02 pm

  116. Question any WP/post WP providers or JCP plus welcome to answer.
    If a person has to apply for say 15 jobs a week but only do say 10-14 but fall short of target due to filling in an online application form which can take hours if a person does it properly and not having internet connection 24/7(These type of forms can be complicated even to an IT savvy person Will a person get sanctioned because they chose to concentrate on the online form and falling short because of time concentrated on application form rather than doing a job search.)

    Common sense tells me to concentrate on the application form especially if a person does not have internet 24/7. Librarys usually give a person limited time. Dilemma does oneneglect application formand miss closing date for the sake of meeting the quota for the week or concentrate on the form to complete it in time for closing date. Quality is always better than quanity.

    Ginger Nutt

    June 25, 2013 at 5:14 pm

    • The point is the purpose of the exercise has become perverse. It is NOT to find a job. It is to avoid being sanctioned by meeting an entirely arbitrary set of conditions.


      June 25, 2013 at 6:31 pm

      • Common sense has gone out a window. Does one get sanction because they fail to send an application form back in time because one has to spend to time applying for a set numbers of jobs or perform a set number of actions.
        Those employed by WP or JCP or the governement should realise that it would reflect better on them if a person actually get a job. Best way is for a person to focus properly on all stages of application process i.e. apply, fill form in/tweak CV and cover letter and if a person gets an interview. Once a person gets an interview any pressure of sanctions should go. Imagine going to an interview and getting sanctioned in the same week!!! therefore reconsideration of jobsearch criteria is sensible.

        WP providers JCP employers please answer this question is it possible to have a job interview or/and concentrating on a long applicationand getting a sanction in the same week possible (even if person falls short of arbitary job applying targets)

        Ginger Nutt

        June 25, 2013 at 6:47 pm

  117. Ginger if you dont do what is in your JSA agreement then yes they sanction you, It is nothing to do with WP, nor is it anything to do with JSA advisor’s it is government policy and the way they are also giving sanction targets to advisor’s on this “Hit Squad”. They expect you to spend 40 hrs per week doing job search ect. I had a group session this morning to explain how it works and this is just the beginning. This lasts for 6 months and if you have not found anything by then, they are not going to put you back to normal JSA, they are already looking into a scheme that via the JC or external provider makes you spend 40hrs per week doing job search on location. Although this has not been confirmed, so things are not going to get better…. I myself after only a week have had a failure to comply against me sent to a decision maker because I did not do all my weeks jobsearch because I was working on stuff so I could be accepted onto the NEA scheme to build a business plan to go self employed. Got a failure to comply then 2 days later got accepted onto the NEA, so this means I am not actively seeking work how,,,,,,,The whole thing is a mess….Even the advisors dont know whats going on,,, 1 tells me part of my agreement is to write to 15 employers a week, the other says the same thing means I have to apply for 15 vacancies… I have made a official compliant to the head guy on the team over these issues and have a meeting with him Thursday, well not a booked one he just said pop in and see him anytime in the morning……The “Hit Squad” are beyond useless, not a “Hit squad” to hit the issues or walls that prevent you from getting a job and help you break them down, but a “hit squad” designed to do nothing more than try to sanction.


    June 25, 2013 at 8:36 pm

    • This is worrying I am not on WP at the moment as I am on ESA.What has happened to the carrots that IDS has mentioned about years ago. It seems to be all Stick, Stick, Stick. You wouldn’t treat a dog like that.

      I hope that Post hit squad does not get confirmed. It means that any one on post hit squad can’t do volunteer work thus reducing job prospects. Probably means forms will not be filled in efficently because you may have to apply for 50 jobs a week. Daft as it seems you may get an interview but no time to prepare for it. i.e to to location do job search, attend interview go back to location.

      There may be changes for the better with change of gov as long as newspapers called unemployed spongers, skivers, work shy etc people will want to see unemployed treated as less than human.

      What is going to help those who have barriers due to mild disability health etc problems. they have enough issues to cope without all this.

      Ginger Nutt

      June 25, 2013 at 9:00 pm

    • If you are deemed unfit for work by a GP and ATOS in the WRA group what can they expect you to do? The ESA policy states that “you will not be forced to apply for work or take part in any work activities”. Will it be more lip service by the JC?


      June 27, 2013 at 3:58 pm

  118. The Work programme was a total waste of 2 years of my life. Back to college in September im afraid. I’d rather sign off and spend a year in poverty preparing for university to try and get some proper training and qualifications than be a victim of bullying by these vicious maggots at the job centre. And yes, i did work during the work programme (laid off twice due to illness which both employers thought i was at risk of serious injury), and i have been signed off by my GP for long term health issues although the ESA rules and doctors notes mean nothing to the job centre.


    June 25, 2013 at 9:35 pm

    • Hi Drained

      You may need to go back to your GP and complain about what is happening. Maybe make a visit your local CAB. If you are in support group of ESA you shouldn’t get any hassle. Time should be spent getting your health back. there are a lot of bullies at Job Centre. those Nincompoops at JCP/WP should realise at it doesn’t take much to lose their jobs i.e cut backs, illness etc.

      Hope you can get some proper training, a proper job and your health back

      Ginger Nutt

      June 25, 2013 at 9:50 pm

      • Hi Ginger Nutt, I was on the ESA work activity group due to my illness (epileptic seizures at frequencies of up to once every day), which initially forced me onto the unemployment figures in the first place. I have had to appeal 2 ATOS medicals (and won both) after they found me fit for work and put me onto JSA. The second medical was so comical that even my GP sent an appeal letter to DWP on my behalf. It was put in my medical report that i should be able to make a full recovery from epilepsy within 4-6 weeks and live lifelong without it! I scored 0 points, and was awarded 21 on my post appeal visit to ATOS.

        As a result of JCP i now have epilepsy on my doctors certificate as well as anxiety and depression as a result of the hassle and stress that i have had to endure over the last 2 years. I lost my home, self esteem and self respect. I attempted suicide as a result. I now have to attend fortnightly meetings with a counsellor to try and overcome my suicidal ideations and feelings of worthlessness that have been instilled by the WP provider and JC. I am yet to recieve an apology from anybody at the JobCentre or DWP.

        I have a meeting with the hit squad on Tuesday afternoon despite being signed off sick, however i shall be taking my counsellor as a witness. I shall also make sure that the appointment is recorded.

        It just seems to me that DWP want to reduce the figures and if i means suicides and deaths, then so be it.


        June 27, 2013 at 3:31 pm

  119. nothing confirmed, but I read somewhere 35 hours a week jobsearch, in oct when universal credit starts, but if you do voluntary work then 18 hours a week jobsearch, 17 hours maximum voluntary


    June 26, 2013 at 8:44 am

    • Thanks Marky. Sounds like something like a hint of common sense. Hope it is true.
      Hope they apply common sense to job search targets i.e. smaller targets if you do volunary work, have a time consuming application form to fill in (and zero target) if you have a job interview to prepare for

      Ginger Nutt

      June 26, 2013 at 7:55 pm

  120. @marky.I asked the JCP where will they conduct these Job search activities….nothing but blank stares.


    June 26, 2013 at 2:04 pm

    • Reintroduction of [Compulsory] Jobclubs ? )0;

      Job Clubs Are Back ? )0;

      June 26, 2013 at 2:09 pm

  121. The person at the JC who first informed me of my scheduled appointments, said they was a rumour about a 9-5, 5 days a week Jobclub in 6 months.

    I had the “final” appointment today, this time with the career advisor, and she was so harsh! (No surprise she ripped into my WP produced CV)
    Admittedly I couldn’t say a lot of what she said wasn’t the truth. (Overall) But I didn’t like the patronising way, that she didn’t even look at my graphic design portfolio yet said “Yea it’s good – but..” And also “OK you were on time today but what about usually..”

    At least I avoided an unnecessary appointment tomorrow to sign up for UJM, I said I could do it at home, but luckily after some moaning on my part, they let me do it while I was there today. – I wonder if me speaking to a floor manager the other day got back to my advisor, as I went directly to the “computer room” and she came over to intervene.

    Lucio Fulci

    June 26, 2013 at 3:45 pm

  122. This subject must really stress me out, as I’ve made spelling mistakes in every comment I’ve made on here!? *blush* Ha.

    Lucio Fulci

    June 26, 2013 at 3:48 pm

  123. @ Gingernut…I know this sounds idiotic,but what I do to keep JCP happy is to apply on UJM to the first 20 jobs that I find that will accept my stored (and also very short CV,no phone number) and send it off,qualified or not,screen print(at their expense) and turn in..The adviser can’t say a thing as it would prove that UJM is shit….I use other proper sites for my real job search and apply for positions that appeal to me……out of over 800 UJM applied for not even an acknowledgement ..


    June 26, 2013 at 6:03 pm

  124. avanta failed me they never helped me and were very abusive at times to me


    June 26, 2013 at 7:37 pm

  125. the work programme is a joke they don’t do anything except give there clients abuse they forget to make you appointments for months and never ring you back


    June 26, 2013 at 7:39 pm

    • Hi Patsy
      Sounds like a breach of the Trade Description Act 1968. WP should be providing people (customers) a service which quite clearly they are failing to do. That is properly why the is post Work Programme. Not you fault service is failing.

      Ginger Nutt

      June 26, 2013 at 8:01 pm

      • I think that’s Trade Descriptions Act 1996


        June 27, 2013 at 10:37 am

    • I attended every appointment with a company called ‘Nova’ (spanish for ‘doesnt work’). Sent over 1000 spec letters over the 2 years and they moaned about that! On my last appointment I was handed unstamped letters from as far back as July 2011 that had never even been posted. How are we supposed to get anywhere when the people who’re supposed to be helping cannot be bothered.

      I was sanctioned more than once due to cock ups by them not signing me on as attended to an appointment. No training, no funds, no hope. Not even help with producing a cv.

      Between DWP/Job Centre and my provider i have reached the point where i am further away from work than when i signed on in June 2011. Each time i see my GP now i am told that i am not ready for work and have been referred to a counsellor. I get signed off sick for 3 months at a time. I now have depression and anxiety added to worsened epilepsy that i was already trying to cope with in the first place. I lost my home, self esteem and self respect due to incompetents that are costing £5billionto provide.


      June 27, 2013 at 3:48 pm

      • Hi Drained

        Sorry to hear about all this.

        I looked at NOVA on internet. It looks like you were mislead. Not getting help is not unique. Maybe look at website to see what help you should be given!! Ask your counsellor whether NOVA is in breach of The Trades Description ACT since you wasted 2 years to them

        Someone I knew voluntary joined a work programme. He was told we have 400 on the books and we are not going to help you. He was even told that he was’nt going to get help with IT skills.

        Hope you appointment goes well. It ‘s a good idea to take your counsellor with you. Make sure someone goes with you to each appointment. If you go by yourself you may be bullied.

        Ginger Nutt

        June 27, 2013 at 4:26 pm

  126. Im on the 6 weeks pliot thing, after WP. Go in every day.

    Finally got a JSA travel discount card, then told I have to pay the remaining £2.55 bus fare every day, I said no way, got asked for discount card back. Complained and in the end kept discount card and they pay back the £2.55.


    June 27, 2013 at 1:15 pm

  127. Hi Spider It is definitely Trades Description Act 1968
    Link below. WP is a service

    Ginger Nutt

    June 27, 2013 at 3:46 pm

    • The gov would argue that we didnt pay for it so we cant complain


      June 27, 2013 at 3:51 pm

    • Cheers ginger nutt. I think we are all going a little strange because of the work programme.


      June 27, 2013 at 6:37 pm

  128. Hantsman every day? what 9-5 or just hour? and what does it involve cvs etc?


    June 27, 2013 at 7:29 pm

    • Its for 10 mins every day, Mon til Fri, same advisor but they are always late, barely time to say hello. Never the same time, advisor so busy with appointments he cant remember what hes asked me about the day before.


      June 28, 2013 at 5:40 pm

  129. 9-5 every day? Makes job centres over crowded and that is without people signing on (soon to be every week?? there won’t be enough computers for everybody. One job centre I heard only had 2!!

    CVs may have to be improved to Universal job match standard which doesn’t say much at all since you CVs look even worse on it. That site is riddled with spelling errors.

    Ginger Nutt

    June 27, 2013 at 7:42 pm

  130. Finished WP, Did not get an exit letter. Was put on Intensive activity, New Jsa made stating 4 jobs a week via UJM( Refused DWP permission to snoop & also refused to give CV to JCP) so will take printuts to my advisor.
    Being called in DAILY from now on and was told MWA was coming my way as well.
    All very draconian.

    Intensive Activity

    June 28, 2013 at 1:39 pm

    • I haven’t received my exit report either. I think four jobs a week applied for seems very reasonable. I hope you asked whether jobcentreplus are paying your fares everyday as it will be expensive otherwise and you’re likely to spend most of your benefit payment.


      June 28, 2013 at 2:09 pm

      • And don’t forget if you are in the Jobcentre all day they may have to cover the cost of your lunches as well – I’m looking into this – will post on here when I find out.

        Obi Wan Kenobi

        June 28, 2013 at 2:57 pm

      • Is it the jobcentre they expect you to stay in during the day? I thought they might allow you to jobsearch elsewhere like a library or relatives computer?

        That seems very draconian to expect you to job search all day in the jobcentre for 4 jobs a week. That means less than one a day.


        June 28, 2013 at 3:01 pm

      • The chances are it will be a case of going down every day and seeing an adviser to make sure you have checked in with them – like when your on probation, shitty I know.

        Obi Wan Kenobi

        June 28, 2013 at 3:07 pm

      • It is more like answering bail. Treats you like a criminal. You may have to wait a long time to see an advisor for a short time.

        Ginger Nutt

        June 28, 2013 at 4:53 pm

      • The unemployed are treated worse than criminals as they are not covered by the Human Rights act. That is why the balance has swung from life on the dole to a life of prison/crime. All this nonsense for a paltry £71pw. In the EU the unemployed are at least treated with dignity unlike Britain where they are treated like scum. This is bound to end in civil disobedience and anarchy.

        David Brent

        June 29, 2013 at 8:29 am

  131. Six months is the limit this new intensive help (I use the word loosely) can last, that includes using the 4 week MWA’s, after that they have to let you sign on normally, as in evry two weeks again.

    So mark the exact date you leave the Work Programme as the clock starts ticking down from that moment.

    Obi Wan Kenobi

    June 28, 2013 at 3:03 pm

    • If you think Lord Freud / Iain Duncan Smith will allow that to happen you had better think again. After the six months are up I would expect to see compulsory community work i.e litter picking, road sweeping, care in the community etc. The something for nothing culture is over. People are better off in the criminal justice system or in the morgue.

      David Brent

      June 29, 2013 at 8:39 am

      • Where has all the dignity. Unemployed treated to with good manners etc. I surpose that even if an unemployed person has found voluntary work for themselves that actually helps them, they may still end up picking litter, graffiti cleaning etc just because they committed the serious crime of being unemployed.

        Ginger Nutt

        June 29, 2013 at 8:46 am

      • I’m afraid the Tories see the unemployed as worse than criminals. We learned from Simon Hughes MP that George Osborne wanted to cut JSA after just six months unemployment. Suicide rates are going through the roof but the media aren’t reporting it. As far as the Tories are concerned a suicide case is just another fall in the unemployment rate. Job done !!!

        David Brent

        June 29, 2013 at 10:01 am

    • Obi Wan Kenobi…

      Yes, 6 months is the limit as you say for the intesified job-search regime operated by the new hit squads.

      For the first batch of Work Programme returners, that means it will be over by Christmas.

      Now where have I heard that one before..?


      June 29, 2013 at 8:51 am

  132. i only go in once per day, takes about 10 minutes as i just handed them my printout proving I applied via Universal crapfest. they just take a photocopy and booked me with a different advisor for monday., also my jsa says 4 jobs per week via universal, But I think they do expect you to do a lot more. I get the feeling I will have to show them a new printout daily, at this rate I will be out of paper and toner soon, travel isnt an issue as I only live 10 mins away. but that wont be of any comfort if its belting down and I have to walk in with my only pair of running trainers which get really stinky in wet weather ! lastly a big thank you to people who make this website possible. He pushed me again today about allowing access to universal jobmatch, i replied with a caustic tone ” Yeah, I wont be doing that” 🙂
    under NO circumstances tick the boxes that allow them to look at your account !! I cannot stress that enough, if you have that safety net as long as your applying for jobs there is precious little they can do. chinup people and remember they only have power if you let them take it from you

    Intensive Activity

    June 28, 2013 at 3:37 pm

  133. Hi Intensive

    Are you on Post WP. Surely target should be a set number of jobs using any media. What happens if you fail to apply for 4 jobs via universal but applied for 5 using something like fish4jobs or organisational websites. You meet target but get ‘sanctioned’ for not using universal job match. That is crackers. I heard that if you applied for a job direct (click and send) via universal that employer may not get you CV if it is marked private.

    Ginger Nutt

    June 28, 2013 at 4:46 pm

  134. Here’s whats gonna happen when you return to the Jobcentre:


    Obi Wan Kenobi

    June 28, 2013 at 4:53 pm

  135. When I asked the Manager of the JCP about post WP “help?” at first she did not understand what I meant,I explained that I am 49yo soon to leave the WP,I produced the DWP press release that states,Training,Intensive Job search and visiting the JCP more often..”What do you want?..Ok,what training is available? I have asked the WP for almost 2 years,look at their E-mail response..Nothing is available! What do you offer?….At this time nothing..Ok what about work placements? Do you have a list?..No..OK What about this thing called Intensive Job search? That we do have..Great what does it entail? You have to report Weekly and show that you have applied for a set amount of positions using UJM,and we may increase this to daily visits…Where do I perform these searches?….I don’t understand what you mean…If I am to report daily\weekly what facilities do you provide for me to use in order to do what you are mandating….Do what you normally do to job search…Ok will you call the WP and arrange for me to use their computers…We can’t do that,use the Library…Will you not supply the computer access here?..No…Will you pay for transport?….Not at this time.



    June 28, 2013 at 5:03 pm

  136. Does it have to be via job match. I don’t trust the site. How about other job sites? It is plain stupid being sanctioned for applying for jobs using other jobsites. Surely the point is applying for jobs no matter where they are advertised. Emails and proof of postage should be enough evidence. It doesn’t exactly encourage people to search elsewhere. Goal posts are changing by the minute and policy is decided on the hoof.

    Ginger Nutt

    June 28, 2013 at 5:11 pm

    • You do NOT have to use UJ to actually search for a job, it is only mandated that you create an account/profile and put your CV on there, you don’t even have to put your phone number or email address on the CV.

      Obi Wan Kenobi

      June 28, 2013 at 5:25 pm

  137. Ginger yes I am on post wp. I was a bit surprised that my jsa agreement says I have to do 4 a week via UJobmatch. I may take that up with them this coming week for clarification.
    The whole system is screwed as half the jobs on the site are external anyways. so there would never be any confirmation that you applied for them under your ” application history tab” I guess they expect you to write those ones down in the activity log with a reference number( which they cant check).I can do 4 a week no problem so its no skin off my nose, I save my real applications for websites that I do not inform them about. For me an a4 printout per day sure beats the hell out of a 2 month sanction when you compare the cost of the paper and 5 printouts per week.

    Intensive Activity

    June 28, 2013 at 5:26 pm

  138. freedom-of-information-request@dwp.gsi.gov.uk

    24 June 2013

    [FoI ref No 2822]

    Dear XXX

    Thank you for your Freedom of Information request dated 21 June which has been copied below along with our response.

    I know it is mandated for people claiming JSA to create a Profile and Public C.V in Universal Jobmatch, however from what I can see it is not mandated that people claiming JSA have to use Universal Jobmatch to search for a job.

    Can you please confirm this in plain english (i.e. Yes or No)

    This is the reply:

    It is not mandatory for JSA claimants to use Universal Jobmatch to search for a job.

    However, JSA claimants are expected to do all that is reasonably expected of them to actively seek work. As part of this, we would expect them to look for work through as many different sources as possible. This may include using Universal Jobmatch if it is reasonable, taking into account their circumstances, including whether they have suitable access to the internet.

    If a JSA claimant refuses to use Universal Jobmatch to search for a job and as a result, they are unable to demonstrate they have taken all the number of steps to look for work on their Jobseeker’s Agreement without good reason, then benefit may be affected.

    Additionally, JSA claimants who have a Universal Jobmatch account (either through their own choosing or through being directed to create one by an adviser by issuing a Jobseeker’s Direction) can be required to apply for any jobs advertised on Universal Jobmatch that the adviser thinks the claimant is capable of doing. If the claimant fails to apply for any of these jobs without good reason, then benefit may be affected.

    Your right to complain under the Freedom of Information Act

    If you are not happy with this response you may request an internal review by e-mailing freedom-of-information-request@dwp.gsi.gov.uk or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.

    If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF http://www.ico.gov.uk

    Obi Wan Kenobi

    June 28, 2013 at 5:30 pm

  139. If you have not had a Jobseekers Direction to register with Universal Jobmatch print this off and always take it with you to the Jobcentre.

    Obi Wan Kenobi

    June 28, 2013 at 5:37 pm

  140. Just dont tick the 2 boxes, there is no way in hell an advisor can even put you forward for jobs if you refuse to give them your email either. and if you dont give them your cv they cant throw that out there for random jobs either
    Keep your head down, do the 4 or so each week via jobmatch and take a printout or use mozilla’s snipping tool to take a screenshot of your application history, take the screenshot saved on a usb there each day and claim your printer is broken, there will be no way for them to ask you to go to one of their pc’s as most likely they are not switched on ( as im my jobcentre) or when they get it up and running they will be oversubscribed, ( my centre has 6 pc i think) Bottom line do the bare minimum for jobmatch and do your own jobsearch on the side. Universal jobmatch does not even allow you to add a cover letter, If I was a recruiter I would bin every application that didnt have a cover lette, so dont stress the likeliehood is you will never find a job via jobmatch ! just do the set amount of applications they tell you to , thats all you have to do

    Intensive Activity

    June 28, 2013 at 5:37 pm

  141. Hi Intensive
    I am pleased it is on 4 a week for you. I heard that someone on post work programme had to do 15 a week and 20 actions (origionally 30 actions) and he co-operated with WP.
    4 a week is more realistic.

    I think it is better to use the externals because it gives you better control how your CV looks. In any case if you use internal way there is no cover letter and you may not know how your UJM CV looks to employers ie there may be something in the footer which you did not put in when you downloaded your CV. When creating CV for job match use a series of tables i.e 1 per section and delete borders once CV is complete. That way all your columns should remain in place. Not perfect but it should at least look presentable.

    Ginger Nutt

    June 28, 2013 at 5:48 pm

    • Hi Ginger Nut:

      If you look at the UJM mandate it says nothing on how you have to put the data in to create your profile and CV – So you could put it in binary, white print (so it doesn’t show up), a foreign language – you get the idea.

      Obi Wan Kenobi

      June 28, 2013 at 5:55 pm

  142. The reality is that 75% of people who are unemployed will not be able to get a job until the economy really picks up, the forecast for this happening is the year 2020.

    Obi Wan Kenobi

    June 28, 2013 at 5:49 pm

    • Obi

      In eyes of Gov, dwp reality does not exist. People should be encouraged to do voluntary work in their chosen field (NOTmandatory sort) with a more realistic job search target. Demanding 35 hours a week or spending many happy hours ( note the Sarcastic tone) at JCP not give people time to do voluntary work which will give people relevant skills even doing NVQs (WP probably don’t know the meaning of NVQ) or do any relevant training. I do volunteer work which is helping me to get experience a

      Ginger Nutt

      June 28, 2013 at 6:05 pm

    • Even if the economy does pick up, in 2014 millions of Romanians and Bulgarians are eligible to work in the UK. If you think that employers will employ/train British workers you are living in cloud cuckoo land. As long as the Tories are in government British workers are in the ‘surplus to requirements’ file. Osborne/Duncan-Smith/Hoban/Freud are hoping the unemployed will (a) move to Berlin, (b) commit suicide or (c) become self-employed.

      David Brent

      June 29, 2013 at 8:11 am

  143. Yeah Ginger 4 a week is ok with me. The JSA actually says “3-4” a week, trust them to make things totally ambigious !! I am dreading the MWA placement, But I heard you can just show up for the first meeting and then in writing tell your advisor you do not wish to partake ( as long as you do this in 7 days in writing) Hopefully this is the case. I have heard that some MWA contractors do not even have enough placements and if that is the case you just sit around in their offices all day . Then again anythings better than going to the jobcentre on a daily basis !

    Intensive Activity

    June 28, 2013 at 5:58 pm

    • Hi Intensive

      Hopefully if you already do voluntary work then you shouldn’t have to do MWA placement. If there are not enough placements to go round it is senseless to take someone off voluntary work to do MWA placement.

      It might bw worth doing something voluntary (ideally something of your choice) so that you can tell them that you are doing volunteer work if you get confronted with MWA. In winter months it would be useful to sit in their offices all day – Saves on gas bills etc.

      Ginger Nutt

      June 28, 2013 at 6:12 pm

  144. I have paid a lot of NI and tax into the system, much more than pretty much any jobcentre advisor, really angry that I am now being treated like a lepor. But dont worry folks the revolution will be here soon and those advisors will be first against the wall

    Intensive Activity

    June 28, 2013 at 6:00 pm

  145. my voluntary work ‘placement’ had email from DWP saying volunteers do not have to do MWA, mind you this was in ’11, not sure what to expect post WP 29th July


    June 28, 2013 at 8:45 pm

  146. It appears allegedly that the Tories cannot do simple maths. They are hell bent on moving the people on ESA onto JSA. This puts unemployment figures up. This of course does not apply ? if wp mwa is classed as work ?

    Quiz Master

    June 29, 2013 at 10:32 am

  147. Well finished my 2 year s at work program, just waiting on the forced work placement or training course im going to get sent to..didnt receive any form from j/c 10days before my WP ended so i guess i will just have to wait and see…..joy ..cant wait :-/

    linda devenish

    June 29, 2013 at 12:41 pm

  148. See my latest posts in: What you need to know when you go to your 1st appointment at the Jobcentre after your Work Programme.

    Obi Wan Kenobi

    June 29, 2013 at 12:59 pm

    • I’m currently in the WRAG group on ESA at the moment and undergoing treatment at hospital. I have been called up for my post wp interview next week. I have always complied with my provider who informed me that as Im covered by a doctors note I wasn’t forced to apply for work or undertake work activities. At one point I was advised that I shouldn’t have been on the WP premises as I wasn’t insured!

      What am I to expect next week? I am currently signed off on a doctors certificate until 15th September and have a hospital appointment the day after my interview. I want to work again, but I have to be select about the work I do due to my condition and lack of transport (ie no machinery, heights, lifting and no driving licence to travel). Last year i was pushed into the JSA group and overturned the decision within 7 days by appeal as I was deemed unfit for work. I am getting closer to work now, although not 100% ready.

      I have been searching for sedentary jobs.


      June 29, 2013 at 3:21 pm

      • Hi Richard

        All the best to you. Can’t be too sure but doctor’s note should cover until 15 Sept. Take someone with you to Post WP interview.

        Many people are caught between WRAG group ESA and JSA i.e too well for WRAG ESA but not well enough for JSA. It is assumed that everyone on JSA is A1 which is not the case.

        The point of the well letter is to tell those people at DWP is that you are limited to what you can do and your hours of work is limited too. It is not a licence for the DWP to put unfair demands on people expect them to apply for jobs which are totally unsuitable. You should be allowed to search for jobs at a pace that suits you Not DWP.

        Ginger Nutt

        June 29, 2013 at 9:59 pm

      • I have been caught out a few times with the ESA/JSA trap which Gingernutt mentions below.

        I take medication which leaves me dazed and drowsy early in the morning as I take it before bed. Ideally career retraining would be great as I have always worked with machinery and up ladders (obviously not recommended now). I already have computer literacy certificates in excel, word, dreamweaver etc however the main vacancies that the Universal Jobmatch (didn’t click the JC access boxes as didn’t want more spam) seems to cough up round here are graduate jobs or stuff that’s totally unsuitable. I’m registered with agencies and 2 job sites and so far they’ve been worse than useless. Agency jobs don’t seem to exist or they’re misrepresented ie admin work advertised on UJM turns out to be door knocking on commission only.


        June 30, 2013 at 7:14 am

      • Richard:

        I don’t know if you know this as it’s not common knowledge, but the Jobcentres have a medical/disability adviser, it may be an idea for you to see this person, as they may be able to change the conditionality of your Jobseekers Agreement.

        Obi Wan Kenobi

        June 30, 2013 at 8:52 am

  149. signing day tomorrow with job centre minus, worst luck, then WP appointment next day, hope nobody is arsey


    June 30, 2013 at 5:36 pm

  150. I’m afraid what has been threatened is very much becoming a reality.
    I have just come to the end of the work programme, the first part which I went through terrible personal trauma, and they let me off, not that they done very much with me anyway, my cv was top notch when I started there, and just needed a bit of editing, and a cover letter, and advisors kept changing.
    Then it went to a private lot, who took it easy, and had more fag breaks than anything else, and the adviser I had was sacked or left, as she was really bad and unprofessional, wasted months of my time, I had to book a apt with the management, of which I went in with a list of all dates and contact with that said adviser and reported it all, as I said few days later she was gone, I went on to a better lady, but it never really went anywhere, I done three workshop days only one of which I have received a certificate for, with my name spelt incorrectly!
    They then closed down, and only office is up north, so if I do ever see those certificate’s i’ll be lucky.
    And then went back to original provider, of which they messed me around with advisers, and I had one or two cheeky texts from one member of staff there.
    I sent out some CV’s and that is about it!
    Before I knew it, it’s all over, I don’t think we should be judged by whether we got a job on that programme or not, nothing they did was going to make a difference, and it shouldn’t be taken as we failed on it, it did f all!
    I have now gone full time back to the Jobcentre, been advised of new changes and plans ahead, and first succession of appointments have been booked, I have been given paperwork and about the universal jobs registration requirement, and I have a interview for review of my benefit.
    They have asked for a list of things, sorry but they have asked for my I.D, so after how long you need to review my I.D again, so who am I supposed to of been for the last two years?!!
    And proof of tenancy, bills etc, and last three bank statements, but they are not re signing me on, it is a continuation so I don’t know why they need the last three!
    Plus I have been given a form like you do from the start to include my partner on, as I didn’t include him previously, I explained my reason’s were completely honest, as I was not claiming as a couple and as he is under immigration restrictions, he can not work or claim benefit, so why would I fill out a whole form about him, like my adviser said last week, we are not the Home Office, I said exactly, after he sat there asking me the in’s and out’s of my boyfriends life and stuff and putting on system.
    Ok I could have just put in booklet originally have a partner who is in xyz position, but what a waste of time.
    I then am aware about this universal site, but have been told you don’t have to give permission, but then you would need to prove stuff then not sure how, will ask at appointment next time.
    Then next one after that will be careers people and you go on some training or something apparently!
    Ok I can see the need to review things, last job agreement was over a year ago, but the rest, please, yes unfortunately through choice or not, you do and can fall in to the benefit trap I have and time is a bad thing, but those that really want to do the right thing, can only improve from here on, I can see many slipping the net and bullshitting their way through, or losing money and having a whinge.
    Fella at my local office got arrested the other day, was whinging about his sick pay or something, obviously signed off work or can’t work, think there was a doubt over something, they had to call the police to get him out, he wouldn’t walk properly as he wanted to put on a show, that he did, to make the jobcentre a laughing stock, and this government, for allowing all these people to come over, and live for free, he was whinging on, and like someone said, back home you wouldn’t get incapacity benefit, sad as it is and as unfair as things are, it’s also unfair here and what people get away with.
    I’m in a area full of council housing and housing associations, and , most are not born and bred here, I was and worked for a good while before going through some bad things and forced to leave my long term job, but I am better than them, and will make them accountable for everything, and get out of that place as soon as I can!
    And anyone else who is smart and can do it, of course taking in to account your circumstances, should do the same too, it is interesting to see what they will do at the end of the six months, cause there will obviously be people who will what be doing all they can and are asked to, and have no job still, and they won’t get doubts on claim etc, so what will they do with them then?!

    Julia Davies

    July 1, 2013 at 11:44 pm

  151. My comments seem to be removed.


    July 2, 2013 at 8:45 am

  152. Hi just found out today I am on this scheme and will be working in 6 months and I dont have any option but to be. My main question is where are they going to find jobs for us long term unemployed. If the job is one that a normal person should be doing then a normal person should be doing the job not me or everyone will eventually be unemployed and then forced to work for nothing.
    Also think scheme is a con and a waste of time and totally unfair on people like me.

    Robert Regan

    July 2, 2013 at 2:12 pm

    • Many Work Programme advisors boldly boasted two years ago “that none of you will still be unemployed shortly”!


      July 2, 2013 at 3:30 pm

    • After attending a WP appointment today(non scheduled 3 day notice) it turned out to be a group session”over 25 JSA” from now on we are required to show up,no fixed Adviser(on my 8th anyway) show proof of Job search and leave,if you need a “one to one” meeting you will have to make an appointment and will be seen on a first come basis. The computer/printers will be by appointment only….Chatting to a staff member I asked what was going on? “We are concentrating on under 25 JSA claimants,that are able to qualify for WIS (Wage Incentive Scheme) ….Why this specific group? It only costs the Employer .10p per hour in wages as they are apprentices (DWP contributes £2275 over 26 weeks) it keeps are costs low and counts as an outcome(Payment) Do they keep them on after 6 Months? “Not my problem,I am meeting my targets” and for the over 25s? “Not my problem,as you will soon be going back to the JCP”……


      July 2, 2013 at 5:12 pm

  153. Ladies & Gentlemen.. Just came back from my post wp appointment. I gotta do 30 jobsearch a week (5 a day – mon – sat) register on UJM, check in with my advisor everyday for 2 weeks then i have another appointment in 2 weeks time for a CV workshop (starting from 1pm – 3pm) after that, I gotta go on the 2nd floor to see someone else about courses suitable to the jobs I’m looking for.


    July 2, 2013 at 2:54 pm

    • Mr Mike 213:

      Which county is your Jobcentre in?

      Obi Wan Kenobi

      July 2, 2013 at 3:44 pm

    • Did the advisor say if you are doing the Mandatory
      Intervention Regime or the Jobcentre Plus Offer? If you don’t mind me asking, when was the last time you did any kind of work?


      July 2, 2013 at 5:52 pm

      • No, nothing about that. What is mandatory intervention regime. The last time i worked was in 2010. what about u


        July 9, 2013 at 2:59 pm

  154. Mines in Lancashire was told I will be having to go to jobcenter twice a day which I am hoping will only be once a day. Also have to spend ^hrs a day job applying dont think that there are that many jobs.

    Robert Regan

    July 2, 2013 at 4:07 pm

  155. Hi Mr Mike
    Seems like WP has been failing you. Why attend a CV work shop post WP. (They should have seen to that in the 2 years they got you. Is the 30 jobsearches 30 jobs to apply for a week?? Not many jobs get advertised on a SAT. I suppose finding courses suitable for jobs you are applying for sounds promising but once again shouldn’t WP be seeing to that for you.

    Ginger Nutt

    July 2, 2013 at 4:09 pm

  156. I have my post WP appointment this Friday, then I have to see a Benefit Officer the following week. They need to see ID and my bank statement- don’t know if this is mandatory as yet.

    Anyway, as far as the exit report went, after speaking to my last adviser, they told me that the report is not written by anyone personally, but actually just computer generated. The information on it will line up with any information you provided/ goals to be met when you first began with the WP. I may have to update the post WP advisers on some things though as they failed to include info about my health as an obstacle- despite me telling every adviser i’ve ever had from the start.

    I’m going to book an appointment with a medical/disability adviser at my JCP asap, discuss my limits with them, try and get a doctors note to support me and hope for the best.

    I am wondering about the access to UJM, if I let them have it, what exactly do they get to find out? They just see the jobs i’ve applied for (requiring a CV submission) but do they see the UJM jobs that you need to go to externally to apply for? Is that recorded in the UJM history?

    I hope it’s no more than 4 applications per week, any more than that and i’ll just be applying for irrelevant jobs to make up the numbers. I never find more than a few a week that are suitable for myself.

    As for courses/MWA, i’ve a couple of certificates to show courses i’ve completed- so hopefully no repeats- and I wouldn’t want to do any more hours of MWA than what I am looking for in paid employment, which is P/T due to health.

    I plan to have a good read of the JCP contract before signing anything and raise questions on anything that looks too ambiguous. I hope I don’t fall into any traps (that claim to be mandatory) during the process!


    July 2, 2013 at 5:59 pm

    • Anna:

      Exit Report.

      What the WP don’t tell you is that every adviser you have seen has to leave comments and recommedations when you switch to a new adviser, this goes on up to and including your last adviser.

      Then when the Jobcentre email your Exit Report forms to the WP, It all gets put on it – so you could say it’s computer generated to a point, but a human being is operating the computer.

      Then they print a copy off for you and send the other back to the Jobcentre by email.

      Obi Wan Kenobi

      July 2, 2013 at 6:57 pm

  157. WP advisor told me, they refer me back to jobcentre, then eventually go on work programme again with another provider


    July 2, 2013 at 8:50 pm

    • Had my interview today. Not as bad as expected.

      The advisor just asked what i’d like to do to retrain, i said attend college with the view to training to be a teacher at uni from next year and she said ok and put it in my action plan. If only the WP providers were as helpful.

      I asked about the 16 hour rule and she said as long as the course is leading towards work, then they can work the jobsearch around it


      July 2, 2013 at 9:27 pm

      • Pleased you had a good post wp interview. Am yet to have mine. I sign early on Friday this week then post wp interview the following Thursday in the morning again.


        July 3, 2013 at 8:15 am

    • FAO “Marky”

      It appears there are geographical variations on what advisors are saying about the future of the unemployed after their spell on the Work Programme.

      Jobcentre personnel are saying the future of the Work Programme is uncertain.

      Also, when Work Programme returners complete their six-month hit squad regime at the Jobcentre, it is also uncertain what will happen to them after that!

      It is interesting to see the inconsistent advice being given to the unemployed by Jobcentre personnel and WP advisors in different parts of the country – a sure sign in itself that no one knows for certain what is going to happen next in the aftermath of the chaotic and failed Work Programme!


      July 3, 2013 at 8:38 am

      • I think that Jobcentre Plus will just resort helping those capable into work and sanctioning those who for whatever reason can’t, be it health or otherwise. Yesterday it appeared to me that no-body knew exactly what to do or what to say about the dismal failure of the work programme and where claimants went from now on. My advisor yesterday said that there was a possibility of daily signings from October, then as we drew up my action plan she said that as my course was leading towards work (well signing off) she’d leave it as monthly as i am on ESA WRAG until my ATOS medical in September/Early October. Depending on the type of benefit people are on, it may be wise to try and get back into college and learn a new trade if possible. From where i was sitting yesterday, it seemed that the JC were just biding their time while the government brewed up some other half soaked and pointless idea for us. It was pointed out that on ESA you can study as long as its under 16 hours per week, JSA was the same and at the moment they were allowing clients to put their availability for work around study hours (although that may change). I made notes as she explained and asked her and her manager sitting in on the interview to sign the bottom of the paper to say that it was an accurate account of what had been said.

        My only advice to anyone still waiting to leave the programme is to try and get copies of your file from the provider as mine had not been sent to JC yesterday. There were a few other clients that had not been sent and makes me wonder whether it was a deliberate act by the provider to cover up the fact that no actual training or work related activity had taken place over the 2 years. I just signed in, presented my diary and sent on my way again within 10 minutes. No help with IT (they had old white Windows XP computers that didnt work properly in my centre), and i had to get someone else at home to look over and tweak my cv.


        July 3, 2013 at 9:39 am

      • Thanks for your comprehensive appraisal of your post Work Programme interview at jobcentreplus. It seems the majority are not subjected to the same level of bullying, harassment, coercion and demonising that occured at Work Programme providers and this non compliance with exit reports is hiding their utter stupidity and incompetence


        July 3, 2013 at 9:43 am

  158. I was assigned to the WP with TAS and they failed to see me after they signed me up. Basically I asked the Job Centre staff for to much help to find work I even offered to do charity work all they did was ignore me and ask me to sign.

    Eventually they got fed up with me and placed me on the WP 4 months in I thought shall I keep my mouth shut and have a life of Reilly or shall I keep texting and calling and asking WHY ARNET YOU SEEING ME? In the end I got in a major row with my alleged appointed adviser and her manager and they said that they were not obligated to assist me!

    I made a verbal and written complaint to A4e head office. After several more months and me asking why I was being ignored? Someone contacted me. I was told that I did not need to return to TAS! I was offered two other places that I could attend (IF I WANTED TO) I was told that I would be given allsorts of wonderful assistance including long awaited phantom funding to help me with self employment.

    I had an interview with the Wheatsheaf Trust who said that if I chose them to be my WP advisors they would not let me down like TAS had. I knew it was a loud of bull, but had no other options. (At a later date about five months in they claimed not to be my WP providers but only assisting my under charitable means)

    They also failed to see me….. So I sent them many emails and made many phone calls directly asking them WHY ARE YOU IGNORING ME WHY ARNT YOU ASSISTING ME BACK INTO WORK WHERE IS MY FUNDING?

    I even ended up corresponding with their deputy C.E.O. In the end I sent my complaint to Mark Hoban I included all emails and details of calls. In the emails the Wheatsheaf Trust showed that they could not be arsed to give me the time of day. I gave Mr Hoban an abundance of evidence that shows A4e head office, Tas Associates and the Wheatsheaf Trust staff were not doing their jobs.

    (I also included a complaint against the Job Centre staff. Like the time long before the WP referral when I was attending and accountancy course (They did not assist with) and got a job with a firm. It cost me £10 in fuel to get to the interview and clothes. I got the job on the day but the Job Centre staff refused to assist me with £5 once a week in fares to the job just until I got paid. They did not even tell me that they wouldn’t pay until after my start date had passed)

    So Anyway Mr Hoban made me wait a couple of months while he allegedly investigated the WP and Job Centre. What he actually did was gave them my complaint so that they could use the details within it to make their own excuses. Basically they all blamed me somehow. Mr Hoban’s letter to me read words to the effect of- “this is A4e’s point of view and I suggest you take it on board” Then he referred me to an independent complaints committee who do not have any experience of the WP. He referred them on behalf of A4e.
    Basically they all cover each others backs possibly because they all financially benefit from the WP and it is possibly a cover for Government spending because the money is used on them.

    I have emails from the Wheatsheaf Trust saying that they will give me X amount of funding and I never got it.
    So I telephoned all those involved and asked them why they lied about me (I was sent their written responses) to cover their own arses and told them what I thought about that.

    Even after my complaint A4e never called me in for a follow up. So either their all in each others pockets or they think Mark Hoban is a sissy and holds not weight.

    So I sent Mark Hoban a follow up email and told him how disgraceful he is and that he did not take my complaint seriously I told him that even after he allegedly got involved that all side ignored him. I told him that my next port of call will be the BBC because Panorama loves stuff to do with the WP. SO IF YOU’RE READING THIS ANY BBC REPS I HAVE LOADS OF EVIDANCE THAT THE WP IS BO**CKS AND SO IS THE GOVERNMENT

    I have now been taken off the WP two months early I do not have any end report and have not been asked to comment. I am being penalised along with the rest of you guys for the WP and Job Centres failings. As I too am attending the Job Centre EVERY DAY! They have given my £22 for a bus pass- had they done that two years ago I would be an accountant now.

    During my first signing I was told that my new advisor would be my sole adviser and that she was going to do all manner of glorious things for me so I can become self employed even get me that long awaited funding. (Deja fricking vu)

    Well I didn’t see her the last two times I went and all I was asked to do was sign I didn’t even have my job search checked.

    Do you know what I think? “I am human not sum dumb ignorant low life” how many times do they think they can try these new hair brain bullsh*t schemes out on us and expect us to just go along with it under the threat of “penalties” While they do nothing themselves? Like us they also get paid for doing nothing!
    It is sole destroying being un-employed and having to do the walk of shame into the Job Centre once a fortnight let alone every day.

    Once you are on the WP if you want to be self-employed there is no assistance from any other government organisation or the Job Centre. By the time you get out of the WP your chances of employment are less likely.

    A little bit of info:

    If you work self employed for 30 hours and the majority is spent sourcing customers. Then you can register as self employed and get Working Tax Credits. If you earn £0- £130 you will get about £50 maximum in working tax credits. Also your earnings are only what you put in your pocket, you can put all your earnings back into your company and they are not counted. So if you earn £150 and you put it back into your business then you still qualify for Tax Credits and I am sure it is still the maximum amount.

    You can work for an employer and register as self employed as long as you are self -employed as well. This means that you have the work with the employer to fall back on while you source clients. You could spend your days posting leaflets to promote your business and work 10 hrs a week or 4 or 2 at night.

    So all you need to do is check these details out with Tax Credits because I do not want to unintentionally mislead anyone. Then if all is ok register a business with Inland Rev and find anything from a couple of hours work and increase it as you go while on Tax Credits.

    If I do not get any funding over the next few days then I am going to register as self- employed.


    July 3, 2013 at 12:02 am

    • Ava, I doubt Hoban has even read your complaint. If Hoban is your MP you should visit him at your local surgery. As far as know the WP is not about getting people into work, it’s about creaming/parking/sanctions. Less than 5% of referrals end in employment (for six months) so I would’t take it personally. All Hoban, Freud and IDS care about is pandering to the right-wing media who believe all people on benefits are scroungers/criminals. It’s not about finding you work it’s about winning the next election. Suicides are on the up but that to the Tories is a price worth paying.

      Self-employed tax credits has significantly added to the national debt and is a prime reason welfare spending is out of control. Just 4% of welfare spending goes to people on the doles yet more than 30% goes on tax credits and lining the pockets of private landlords. I understand the government are looking to clamp down on self-employed tax credits.

      I’m not sure why you think going on the WP is living the ‘life of Riley’ because most people think it is a living hell. Playing the martyr won’t get you preferential treatment because at the end the WP you will need to sign on a daily basis and subject yourself to a daily ritual of personal abuse and economic sanctions.

      Welcome to overcrowded Britain where thanks to the EU free movement of labour there are just not enough jobs to go round. I learned today that the German government are encouraging unemployed Brits to move to Berlin. They will even pay your travel expenses and language courses. If you’ve got a bike Ava, Mark Hoban will ‘mandate’ you to get on that bike and move to Berlin. Good luck!!!

      David Brent

      July 3, 2013 at 8:29 am

      • I did not say that being on the WP was living the life of Reilly. (You say that some of the people’s time on the WP was hell? I don’t doubt that it would have been for various different reasons. Getting nowhere and not being seen when you want to be seen not to be able to do training, voluntary work or anything else that will aide you in finding work is also hell)
        What I wrote was that I could have sat back and lived the life of Reilly. No one was encouraging me to take part in the WP, but they get paid to.

        I was not being a Martyr I was doing what every other person should do and complain when something is not working- those complaints bring changes. It is no good just complaining on websites like this even though sites like this are needed as well. As individuals we have a responsibility to help ourselves first. So if we want to be treated better and encourage changes then people need to complain. Government employees will look at these site’s because they want to know what the peoples views are after all we vote them in. They will take on board written complaints, but only when they have received a significant amount. Everyone on this site is in a far better position to tell tax payer’s where their money is not being spent with regards to un-employment. Also the Government does not want bad publicity.

        Also why shouldn’t I take it personally? I was assigned to Job Seekers and the WP as an individual the staff at the Job Centre hindered my chance of becoming employed with a company. The WP had the tools to assist me and if that is what they claim they will do then they should do it.
        As for my letter of complaint that I sent to Mark Hoban or A4e they were also from me as an individual I was not writing on behalf of you or anyone else! You say that ignoring people like me is just what they do and that I should not take it personally well I do because that’s what everyone is saying here isn’t it? That the government needs to treat people better as individuals and except that we are not all tarred to the same brush? The majority want to work dont they?

        As for Working Tax Credits. Yes if you stay in receipt of Tax Credits (for ever) then I can imagine that that would be a drain on the Tax Payer. The idea is as I wrote is that Tax Credits can be used as a way off benefits into self employment. Obviously if you gain a multitude of customers day in day out Tax Credits will have served its purpose and your entitlement will cease to exist. Tax Credits will support the claimant enough so that they can get their business off the ground and help themselves.

        I was attempting to give others a little light and hope because benefits and un-employment is a drag. You are so negative I think you even through some death into your response didn’t you? Your name even sounds like a politicians

        What are you saying Mr negative that you don’t like someone that tries to change their circumstances? And that we should all give up hope of a better government. Why don’t you sod off to Germany I think that you will fit right in -And speaking of suicide Hitler’s position has been vacant for a while.


        July 3, 2013 at 12:12 pm

      • Calm down dear !!!

        David Brent

        July 3, 2013 at 5:02 pm

  159. Ava:

    Your not on your own when It comes to this sort of thing.

    Private Providers are only in this game to make profit – if they deem you to hard to help, you will get ‘Parked Up’ although you are still with them.

    It’s a really stupid system that no-one agrees with.

    Obi Wan Kenobi

    July 3, 2013 at 7:37 am

    • One other thing i noticed – i think my ex-provider is trying to snoop on clients via facebook and twitter, so if you do have an account, turn up the security so that anything you post becomes private among your friends list. One of the cheeky f***ers has just tried to add me as a friend just from searching my email! I’ve just changed my settings and blocked them.

      No doubt they are browsing ESA clients to look for photographs of skiing trips from years ago or anything that they can report to JCP in order to get someone a sanction.


      July 3, 2013 at 10:54 am

  160. Well I have a little reprieve from my torture by the JobCentre I have been ill for some time and have now managed to get a sick note off my doctor unfortunately only for 2 weeks so far but maybe longer as I have been ill for at least a year now.
    Did not feel I needed a sick note before now as only seeing my adviser once a month if I was well. But now with all the rubbish they want me to do need it.

    Robert Regan

    July 3, 2013 at 7:53 am

    • What’s plan B ?

      David Brent

      July 3, 2013 at 8:45 am

      • I’ll tell you what plan ‘B’ is:

        The Jobcentres won’t be able to have people going in everyday simply because there are too many people returning from the Work Programme.

        Obi Wan Kenobi

        July 3, 2013 at 8:48 am

      • I watched DWP questions on Monday afternoon at the House Of Commons and one point I picked up on very quickly is it was CLEARLY expressed by I think Mark Hoban that WEEKLY attendance at jobcentreplus would be the norm.

        It was also mentioned by IDS that it is possible that new claimants to Jobseekers Allowance and Universal Credit when introduced will have to attend weekly.


        July 3, 2013 at 9:39 am

      • FAO David Brent

        Did you know that Tony Blair MP is an anagram of “I’m Tory plan B”?

        Interesting observation when the current Labour party is little different from the Tories. Even IDS wins political points by saying if Labour will not reverse the Bedroom Tax, then Liam Byrne should stop moaning about it. Talk about indecision!

        The Labour party is finished if it does not reverse the Bedroom Tax – and all the other savage attacks on the so-called undeserving poor.


        July 3, 2013 at 9:29 am

  161. WP is not that bad, only once every 2 weeks, and i do my voluntary work anyway, the worst thing was new deal, 2 week 9-4 gateway to work course, then IAP WEX 13 week workfare programme, I got away with 9 weeks for my voluntary work, but had to do 4 weeks workfare at ethel austins

    relieved new deal is over, new regime better I think


    July 3, 2013 at 8:46 am

  162. Have a look at this recent video in the House of Commons, where, apparently, the Work Programme and the Bedroom Tax are proving a success (according to some Tories, including IDS!):


    At around 7 minutes, Fiona Mactaggart MP, says she has received a letter from Jobcentre Plus saying that the new intensive regime at Jobcentres for Work Programme returners will reduce the number of people on benefits, but will not increase the number in work – in other words it will either be sanctions or unpaid mandatory work!

    The whole video is over a hour long, but if you can stand it there are some amazing views from various Tories still spouting out their propaganda.


    July 3, 2013 at 9:20 am

    • Well, in that case, it’s time for plan ‘C’:

      Stick your head between your legs and kiss your arse goodbye!

      Obi Wan Kenobi

      July 3, 2013 at 9:28 am

    • Thanks for the link. It’s all about propaganda and soundbites. This is what politicians do.

      David Brent

      July 3, 2013 at 9:41 am

  163. spidersweb42 :Thanks for your comprehensive appraisal of your post Work Programme interview at jobcentreplus. It seems the majority are not subjected to the same level of bullying, harassment, coercion and demonising that occured at Work Programme providers and this non compliance with exit reports is hiding their utter stupidity and incompetence


    July 3, 2013 at 10:05 am

  164. spidersweb42 :Thanks for your comprehensive appraisal of your post Work Programme interview at jobcentreplus. It seems the majority are not subjected to the same level of bullying, harassment, coercion and demonising that occured at Work Programme providers and this non compliance with exit reports is hiding their utter stupidity and incompetence.

    The Work Programme was never going to work. 2.52 million unemployed (assuming that the figure hasn’t been played down) chasing 400’000 (ish) jobs. And i doubt any of the jobs on Universal Jobmatch are vetted anyway as i’ve seen bogus sex industry jobs, mi5 hitmen jobs and god knows how many “This vacancy allows the applicant to earn equivalent of the NMW” sales agent jobs each time i’ve logged in. So of the 400’000 jobs advertised are real?


    July 3, 2013 at 10:12 am

  165. Pissed off both the WP and JCP..Submitted 62 Job Applications from the UJM all listed as individual opportunities(so I guess that adds to available jobs) but all for the same company delivering catalogues “This only counts as 1 Job” my reply..But they all have different Job numbers,or are you saying that the UJM is telling Porkies?……Next!


    July 3, 2013 at 10:55 am

    • Here we have a company on Wolverhampton called Arcedia advertising office jobs. Admin and service agents. Every day a fresh advert. No mention of a company name until you call to arrange an interview.

      It turns out that they are commission only door to door touting ads for Red Cross and Dogs Trust. There are no office roles at all! JCP need to stop allowing bogus companies using their site for spamming.


      July 3, 2013 at 11:08 am

      • “JCP need to stop allowing bogus companies using their site for spamming.”

        If they did that the government would have a problem. Most of the so called million new private sector jobs are either bogus, part-time or zero hour contracts. There are a few new private sector jobs but most of them require experience or are designated for migrant workers.

        David Brent

        July 3, 2013 at 4:59 pm



        July 4, 2013 at 8:27 am

      • They really need to redesign the UJM website. Voluntary work in one category, crappy commission only into another, and apprenticeships into another and have a category solely for paid work. There’s nothing more annoying and disheartening than to find a job that exactly matches my cv than to find that it’s an apprenticeship paying £2.65 an hour when you call to apply!


        July 4, 2013 at 9:19 am

  166. French jobless sue job centre for failing them.

    A group of angry jobseekers in France are aiming to make history as they prepare to sue the country’s employment agency. Their grievance? The job centre failed to do enough to find them work and they are demanding €1.8 million in damages.


    Obi Wan Kenobi

    July 3, 2013 at 1:39 pm

  167. Just found this article explaining the UJM consent issue and a snap shot of the boxes not to tick. I thought these boxes were within the contract that you have to sign at the time of the interview at the JCP, (is it on there too?) but this explains it is on the actual UJM site upon signing up. I set mine up at home yesterday, I already knew not to tick them two boxes! So i’m all set. If they say anything, i’ll just say sorry i’ve set it up now and i’d like to keep it that way. The handing in the evidence of job searching on a USB to give to your adviser each time you attend the JCP is a great idea (mentioned in an earlier post)- unless they come up with some reason about not using external devices on their system due to security issues.



    July 3, 2013 at 2:33 pm

    • Anna:

      They won’t accept evidence on a USB stick, just in case it has a virus on it. You can however save your evidence to USB stick then print it out before your appointment – but you’ll need your own printer or a mates to do that.

      Obi Wan Kenobi

      July 3, 2013 at 3:44 pm

      • Ah ok thanks for letting me know, I did wonder about that being an issue. I can get some ink to print out. But to make sure I will ask if there is a facility at the JCP where I can print out from online as an option.


        July 3, 2013 at 4:17 pm

  168. One question, if my adviser poses the question why do I not want to give access to my UJM, what’s the best way to reply? In case they are persistent about it I want to make sure I provide a confident reply.


    July 3, 2013 at 2:39 pm

    • Best answer:

      The “access box” on UJM does not have a red asterisk next to it, meaning it is not a required (or mandatory) field when registering.

      Same answer for the box about email communications from the DWP.


      July 3, 2013 at 2:53 pm

      • Thanks Tobanem, i’ll do that, will also bring a copy of the DWP outlines on not having to give access and try to get a Freedom of Information letter stating the same.


        July 3, 2013 at 3:10 pm

    • Anna hiya
      Just wanted to let you know that you can use your stick in a library computer and print. I always take my stick to the library and print from it. It is 20p an A4 sheet.


      July 3, 2013 at 8:39 pm

  169. They will try every trick in the book to make you tick it, just tell them its not mandatory, you dont have to say anymore

    Intensive Activity

    July 3, 2013 at 5:11 pm

  170. If they persist to bully you, tell them you will be recording every daily signing from now on in mp3 format

    Intensive Activity

    July 3, 2013 at 6:20 pm

  171. Its only a matter of time before dispatches or the guardian does a piece on ” the hit squad”, I am sure both would love your mp3 flles full of JCP staff blatantly lying in order to pressurize people to tick the UJM boxes

    Intensive Activity

    July 3, 2013 at 6:22 pm

    • You just call a floor manager over – Loudly, once the manager is in front of the adviser, tell them that the adviser is trying to verbally bully you into giving access to your UJM account – it will stop there and then, and the adviser will get a bollocking.

      Obi Wan Kenobi

      July 3, 2013 at 7:20 pm

  172. @Anna,every time I sign I get asked that question..standard response “UJM is run by Monster,an American company,which cannot guarantee that my data will not be sold on,at present the NSA a part of the US Gov’t has been implicated in illegally accessing personal data of the citizens of the UK,Germany,Italy,France..Ect.Ect.” That usually shuts them up,the one time they persisted,I agreed to let them have access provided that the would guarantee the safety of my data (In writing) signed by Iain Duncan Smith and David Cameron and witnessed by members of the High Court and ratified by the European Court of Justice.. Just a wind up..but it works!


    July 3, 2013 at 7:19 pm

    • Get IDS and Cameron to sign it with a pen in their arse.
      And then you’ll sign!

      cracking noise (hell freezing over)

      something survived...

      August 16, 2013 at 11:22 pm

  173. last few times ive signed on, no mention of UJ at all, but around march-May, was being asked about it, saying i need to tick the box, still have not ticked it


    July 3, 2013 at 8:26 pm

  174. Im in North Hampshire area down South, my hit squad advisor is trying to not pay my daily travel in, speaking to others they do the same to them.

    Im having none of this and told them to pay me!


    July 4, 2013 at 11:43 am

    • Next time they try that, get the name of the person saying that to you, then tell him/her you are going straight to your local MP’s office to report this.

      Obi Wan Kenobi

      July 4, 2013 at 1:46 pm

    • Hi Hantsman
      I am from Hampshire. I got my fares paid upfront for a week, but only because I had a nice adviser. Some are just spiteful and like to lord it

      Also the letter that tells you, you will have to attend weekly mentions something about bus fare and letting them know if you need it back prior to your signing. So if you have it, take it in and say that you will need it back every time and that you can’t afford to phone ahead on a 084 number. If you sign between 3.30- 4.30pm you should tell them before they start talking because the cash side of the Job Centre shuts at 4.15.

      You could say- you spoke to a colleague of theirs and you telephoned. You were told that next time you saw your adviser you were to ask to be reimbursed for what you have spent (show your bus ticket as proof) and that you were told that they would arrange a payment for you up front for you to attend. Don’t say can I have my travel back -say you were told to ask for it back and that you know it’s a lot to ask and you really don’t like to, but you have no way of attending without it. ( I said something similar to this, because it is what a member of staff told me to say. I hadnt been refused prior to asking though)

      If your adviser asks who you spoke to say you don’t know but you can let them know next time because the person you spoke with said that they would call you back to see how you got on.


      You could ask at the counter where you book in. If they say no then go to C.A.B. They will contact the Job Centre and draw attention to your situation (they wont want to look bad) The staff at the Job Centre will have to give you your fare because you have involved a fairly influential 3rd party and it’s the morally right thing to do.

      You could also write down your incomings and your out goings showing that you have no money left over -or even better not enough to live on. Get the C.A.B to fax it to them so they have it on recorded and cant ignore it. That way if you can’t get in you have the C.A.B to vouch for you that you told the Job Centre this and they will have a copy of the fax.

      I think you just need to ask someone else though. Write to the manager there is a manager within the building.


      July 4, 2013 at 10:21 pm

  175. what do you guys think about applying for part time jobs. Just seen my adviser and she talking about I gotta apply for part time jobs as well. I don’t have a problem with part time jobs as long as I can pay my rent, utilities, eat.. y’know. How long have y’all been outta work (been unemployed since 2010) Oh yea.. she also talked about me giving me her access to my UJM and I told her ”N to tha O, What I look like.. Yes Man” So what y’all think cuz the part time jobs I seen are low pay & less than 30 hrs a week.


    July 5, 2013 at 1:17 pm

    • After 2 years parked up on ESA by my provider, Part time work isn’t a problem for me personally. I was told by JCP (WP provider said it was work or claim) that I can work up to 16 hours a week and still claim ESA under the permitted work rule so I’d actually be better off. The problem is finding work that is actually paid and not “client has assured me that the applicant can expect the potential to earn NMW”.

      I’m attending college in September, 14.5 hours per week with the view to signing off in the new year, although before if possible, so part time work would benefit me.


      July 5, 2013 at 1:31 pm

    • Hi Mr Mike. If you are on your own without dependents, that is to say just yourself without children you cannot apply for part-time jobs as if you earn over £5 per week all social security financial assistance is stopped.

      For example if you earnt £100 in a week you would keep £5 and any other financial support you receive to help with rent and council tax will cease so you would have to pay for council tax, food, travel, utility bills, rent, clothes etc form £5 per week.

      This regulation is known as the earnings disregard for single people. There is very little information regarding this available and it took a great deal of research to find on the internet.

      Ironically, I found the information at http://www.dwp.gov.uk/benefitrates2012.pdf


      July 6, 2013 at 10:48 am



    July 5, 2013 at 3:11 pm

    • Hi Middlesex

      That sounds rather steep. Seek advice on this i.e from CAB. Jobseekers agreements seem to vary from county to county and even within same area. did they really say from 8am to 8pm?? Whats that about maybe 3 part time jobs?? or 3 x 16 hours. I guess you have internet at home which is why they are making demands like this on you.

      I haven’t heard of a max of 45 hours job search before. that makes either 9 hours over 5 days or 6.23 hours over 7.

      Ginger Nutt

      July 5, 2013 at 3:29 pm



    July 5, 2013 at 3:35 pm



      July 5, 2013 at 3:36 pm

    • They cannot insist on you looking for three part-time jobs toalling 48 hours. You are expected to look for full-time employment of at least 40 hours per week, not a combination of three part-time jobs.

      Obi is right they are trying any method they can to force people off benefits not to assist them find employment.


      July 6, 2013 at 10:34 am

  178. I’m sure they can’t do that, they are supposed to put basic hours for a full time job – 37.5hrs to 40hrs a week.

    Obi Wan Kenobi

    July 5, 2013 at 4:00 pm



    July 5, 2013 at 4:15 pm

    • You would be hard pressed to find any job anywhere in the country for 45 hours a week. What appears to have happened at your review is the usual signing on requirements that happens the first time you see a Personal Adviser at a signing on when you have your first ever appointment with a jobcentreplus adviser.

      I wouldn’t worry too much just apply for standard full time jobs and part time jobs if you see any, if youre not put at financial disadvantage by working part-time as they are not allowed to do that make you substantially worse off than being on benefits.


      July 6, 2013 at 10:27 am


        Date: Sat, 6 Jul 2013 10:27:52 +0000
        To: mbxk454@outlook.com

        Philip Brown

        July 6, 2013 at 11:43 am

      • No problem


        July 6, 2013 at 11:44 am



    July 5, 2013 at 4:22 pm

  181. Just had my first interview, was told 35 hours job search per week, I requested that I look for p/t but they said it is mandatory to be searching for f/t, they do not allow just a p/t hours search. But I can work on a p/t basis.

    I have a benefits review next week, they require bank statements from the last 3 months. Just wondered if this means just the initial summary or a full run down of all transactions on the account? Seems a bit imposing to want to know everything on there!

    In term of UJM, I already set one up so I punched in my email on their computer and it came up as UJM private, my adviser said I will need to give access, but then I proceeded to say that I know they are told to say to us it is mandatory,but I know that I do not have to give access etc and my adviser straight up just said, it’s completely up to you, whatever you want to do, give access or not. My UJM is still private but they did say that if I did provide access to UJM, it can reduce the amount of times they call you in to check on your job search papers.

    Anyway I came well prepared, papers, course certs, CV etc, I asked everything I needed to know, so at least i’m informed. Got a Group Sesh next week, for 1 hour, then I think my appointments are weekly. Has anyone had this session yet? What did you have to do?

    Oh also in my case they won’t reimburse travel fare, I applied for a discount card and it was suggested that the discount travel card we apply for is supposed to cover that / help us out.


    July 5, 2013 at 4:54 pm

  182. They lie through their teeth about the discount travel as well, they told me its only for WP travel, I told them i knew it was for people on jsa for longer than 13 weeks . They then had the cheek to suggest that the card would be taken away if I didnt use it for interviews, which of course is complete bs as we all know that once it is activated by the oyster agent its valid for 6 months.
    Anna they will ask for the full 3 months, they looked at mines but didnt copy it or anything, they are calling me in daily, depending on the advisor i get on their ujm machines and they have to manually look at my application section as i refuse to permit them to look at my records on ujm , they dont want to print out my jobsearch and waste their paper and toner, so they have no choice but to look at the screen manually and they then go back to their desk and manually have to write out claimant has applied for x jobs from xxx website etc .

    Intensive Activity

    July 5, 2013 at 6:58 pm

  183. RE- GINGERS earlier point ( My reply function wont work)
    I think what he meant is the hours of his employment must be in a range between 8am to 8pm etc , they cant ask him to look for work for more than 35 hrs a week, if they did I would be straight onto my local mp and the national media if they did

    Intensive Activity

    July 5, 2013 at 7:04 pm

  184. Present sanction tables from DWP – Read carefully:

    Click to access jsa-sanction-changes.pdf

    Obi Wan Kenobi

    July 6, 2013 at 11:57 am

  185. Just came back from another appointment with my advisor and let’s just say it didn’t go too well. They just looking for an opportunity to sanction me cuz of the way i was dressed (jeans, beanie hat, i mean what else do u wear to the jobcentre) So, I’ve been given a direction which is to dress smart on my next appointment (no hats) and failure to comply means one thing. Who can i talk to about this because this has nothing to do with looking for work


    July 9, 2013 at 3:14 pm

    • Go see your MP in the morning, give him/her the name of the adviser that said this to you, they will contact your JCP and all hell will break loose.

      Obi Wan Kenobi

      July 9, 2013 at 5:19 pm

      • what would be the best way to get in touch. (phone or by email) i don’t have any money for fares


        July 9, 2013 at 6:49 pm

  186. Advisor let slip that the reason for daily signings is if you have work, they said 25% signed off after the first week of daily signings.

    Not had any travel refunded yet, told them to get it sorted.


    July 10, 2013 at 9:54 am

  187. Had two Post-WP interviews this week., and had the riot act read to me for not being employed. I’m being forced to do a lot of cold-calling and visits to employers. I quite like the visits, but I absolutely hate cold-calling.

    But during the period between the WP and the Post WP I caught a Benefit Fraud investigator checking up on my occupancy of the flat I live in. (He was on the other side of my window interviewing a neighbour). And a week later I saw a chap lurking in a white G4S van.

    So it looks to me like either my local Council or the DWP are replacing their once-yearly interview checks with snooping.

    Squiddly Diddly

    July 11, 2013 at 5:46 pm

    • Hi Squiddy
      Does the cold calling and visits count towards the quota of jobs you have to apply for.

      maybe the fraud squad are investigating someone else!!

      Ginger Nutt

      July 11, 2013 at 5:51 pm

      • Hi Ginger

        I seem to have been given a target of at least 1 visit and two cold calls in addition to the quota of jobs I have to apply for. I reckon this must be a direct result of my Exit report from Seetec.

        I think the fraud officer was talking about me, because the description that was given could only apply to me. An unfriendly neighbour saw me doing voluntary work in my local cathedral and I think he must have reported me. Sounds ridiculous, I know, but there it is. 😉

        Squiddly Diddly

        July 11, 2013 at 7:40 pm

    • We had a guy taking photos of the houses on our street, next time you witness any dodgy behaviour like this call the police, try and get photos of these idiots as proof.

      Obi Wan Kenobi

      July 11, 2013 at 6:11 pm

      • I like that idea Obi Wan, and I might well start patrolling the area for snoopers.

        Squiddly Diddly

        July 11, 2013 at 7:42 pm

      • By talking to neighbours (who may hate you already or hate you after this), the snoopers could cause you to be harrassed, attacked, evicted, maybe even killed. Are they totally thick? And a neighbour who hates you could just lie. Suddenly because your neighbour lied you’re a criminal, drug addict, paedophile, pimp, sex worker, whatever they come up with. If they talked to your landlord you could be evicted on the spot. Also it is disclosing info about you to strangers, so would reveal things like who is in a gay or mixed-race relationship. That’s not only sensitive information, but discclosing any is a breach of the Data Protection Act. People would lie that disabled people are secretly not disabled. It’s also a route for identity theft, particularly if your neighbour or housemate also steals your mail.

        something survived...

        August 16, 2013 at 11:34 pm

    • We have had this at a certain block of flats in the middle of ipswich


      July 12, 2013 at 7:59 am

  188. I have had my first post work programme appointment this morning and have not had any problems with my post work programme adviser at all. I have been given a reasonable number of activities and jobs to apply for by whatever method I find suitable, and have been referred for careers advice next week along with my signing the following day.

    I don’t believe any of this is luck at all but the way I spoke to my adviser and the way in which she spoke to me. All was amicable and found the two way working relationship to be constructive and helpful.


    July 11, 2013 at 6:47 pm

    • Hi Spider

      Pleased it went well for you. Sounds like you got a decent advisor. It is definitely a two way thing. Hope the relationship works well for you. Naturally I hope it is a short relationship. Short because you will have found a proper job. Careers advise is a good idea because it could open up open doors for you.

      Ginger Nutt

      July 11, 2013 at 7:00 pm

    • Good – shame your experience is so rare.
      Shouldn’t all of this have been done during your 2 years on the WP though?


      July 12, 2013 at 9:02 am

      • I agree, I honestly spoke to the jobcentre adviser and explained how poor the service from the work programme was and she noted on my file how bad it was.

        All I have to do is apply for a few less jobs than the Work Programme and look on social network sites and UJM which I explained sent me to other sites externally and didn’t record my applications. I received a new jobseekers agreement, and have been booked for a skills assesment with the National Careers Service which I have already completed myself previously online so it should hopefully be a short appointment, not the hour allocated.

        I actually expected it to be reasonable before I went and wasn’t disappointed. I really do think sometimes it is how you approach these interviews and if you can show even if you just use a couple of job boards youre applying for a sufficient number of jobs(even if you just fire them off but don’t tell them that’s what you have done) you don’t have too much of a problem.

        Just keep cool, calm, mature and sensible and I don’t think you can go too far wrong.


        July 12, 2013 at 11:04 am

    • Spiderweb’s experience sounds like luck to me.

      I have tried speaking to my adviser in a reasonable and amicable way and have ended-up feeling that I am being bullied. Each time I do what she says, she wants to know why I haven’t done a lot more.

      Not only that, but they are demanding five days of jobsearching during the week even though I do my voluntary work at weekends. So I shall now be ending my voluntary work. Stuff that for a laugh!

      I did actually produce two printouts of my Universal Jobsearch applications, even though I have not ticked the box allowing them to monitor my applications, and they pounced on them, making me think it was a mistake to do it in the first place.

      Can they force me to produce printouts from Universal Jobsearch?

      Squiddly Diddly

      July 16, 2013 at 5:11 am

  189. Director of the DWP – NOEL SHANAHAN , DIRECT NUMBERS 0207 829 3364 / 0207 4497 518


    July 12, 2013 at 1:54 pm

  190. Finally got paid up to date with my travel.


    July 12, 2013 at 3:51 pm

    • Congratualtios at last. They admitted culpability then that they should be paying your fares? All the best.


      July 13, 2013 at 12:07 pm

  191. 3 years unemployed(after working 30+…) Promised Training,I was failed by the JCP who did not notify that it started,complained and was told “I failed to turn up” Ok,has this been noted in my file? Have I been Notified that I failed to turn up and maybe subject to sanctions?…No that is your responsibility!…WTF..appealed to my feeble MP.Not a Bloody clue,now 2 years on I am due back to the JCP,first question?..”Why did you not take advantage of what the WP had to offer” ?????? What did they have on offer?…”Now you are being difficult” No can you give me a list of what was on offer?…


    July 12, 2013 at 5:13 pm

    • Sounds like some JCP advisers are toadying up to their managers by trying to give claimants a hard time and possible sanctions from what you have said.

      Obi Wan Kenobi

      July 13, 2013 at 12:23 pm

      • There is nothing worse than toadying up to any manager in any company. I really cannot understand the modern workplace anymore. Once upon a time doing a good job and earning the respect of your colleagues through good work nothing more was enough, now it seems you have to poke your tongue up some managers orifice.

        It’s a sad, sad world


        July 15, 2013 at 4:48 pm

  192. Hi new on here I’ve been told when i signed on this morning that i have an appointment with an advisor at the job centre on Saturday morning.I was surprised because i did not think they were open. I asked if that meant i would have to cancel arrangements i had made and was told yes if i wanted to continue claiming benefit.Has anybody else had this ?


    July 16, 2013 at 1:27 pm

    • Did they give you a date or a day to attend? I have never heard of a jobcentre opening on SATURDAY for signing. I have heard of jobcentres opening on SATURDAYS for advisers to catch up with paperwork and processing claims, but not open to the public.

      I would strongly advise you call your jobcentre and find out the day, date and time of your appointment or you may end up sanctioned for a whole month for missing a jobcentre appointment. I would also suggest you ask when you call for a further confirmation i.e ask the adviser to read back what day, date and time the adviser has asked you to attend.


      July 17, 2013 at 9:35 am



        July 18, 2013 at 10:37 am

  193. I was told i had to see an advisor this Saturday morning at 10-20am and to bring identification with me. Also on the subject of refunding bus fares my job centre are sending the money back to the bank instead of paying them in cash so i am having to wait three working days to be refunded.


    July 17, 2013 at 2:23 pm

    • The Jobcentre can pay your bus fares into your bank account or they can give you it, but this would mean waiting for the cashier to get of their lazy backsides.

      Obi Wan Kenobi

      July 18, 2013 at 10:51 am

  194. I leave WP in about 3 weeks time (early August) and I will just see what happens to me then. As you lot have had very different experiences, it seems to be where you live in the Country.

    This 9 to 5 jobsearch cannot really exist as the Hastings Jobcentre is crowded already. Also I run out of jobs to go for in about one hour’s of Jobsearch. The whole thing is completly messed up. The Jobcentre cannot force or bully anyone, the Law does not allow it.

    WP is a real waste of time and useless. I’ve had appiontments changed and times when I have heard nothing, which is left me think that I have been forgotten. I keep changing advisors and some of them have left, what happened to them I wonder? One even tried to get me to sigon up with the local recruitment agencies, which are crap. Fortunatly he left before I was due to see him again, because no way was I going to that.

    I really do think that Avanata and JCP do not know what they are doing half the time. Fortuantly I have not been sactioned, but I have had warnings and as goes the UJ I am signed to it and do use it. So if they do ask me to use all of the time, I do not mind.

    The real problem is that there is too many of us unemployed and not enough jobs out there to go for. They just do not know what to do with us.

    I will keep you posted.

    Carl Lawrence

    July 18, 2013 at 9:35 am

    • “The real problem is that there is too many of us unemployed and not enough jobs out there to go for.”

      According to the OBR, Britain needs an extra 7 million immigrants to ‘offset the spiralling costs of an ageing population’ and to fill jobs Britons can’t or won’t do. It’s a good job Romanian and Bulgarian immigrants are coming to Britain’s rescue in 2014.

      In the Tory controlled media they rage about single parent ‘baby breeders’, then the Office for Budget responsibility complain that we are not breeding fast enough. George Osborne is stoking a tax payer funded housing boom yet complains that housing benefits are rising. The Tory controlled media rage about the cost of JSA when it is just a third of the overseas aid budget and one of the lowest in the EU. They pay low wages then complain about income related benefits such as tax/child credits. The Lib/Lab/Con and Tory controlled media are all over the place.

      You are correct, thanks largely to uncontrolled immigration there are simply not enough jobs and housing to go round. Good news for btl landlords and excellent news the fat cat business community, but it is a disaster for people out of work and being bullied on the WP. It’s like watching a nation busily engaged in heaping up its own funeral pyre.

      David Brent

      July 19, 2013 at 5:43 am

  195. I rang the job centre for confirmation of my Saturday morning appointment and was told it was correct. Because you get paid jobseekers allowance for seven days they can have you in any time.I was told that they could offer extra help on a Saturday. She said that they had opened for 8 Saturdays in March.I was also told that they had so many people to see that they could not fit everybody in Monday to Fridays.I told her work programme was rubbish and she said people were coming off benefit and into work. When i asked if these people were being bullied and harrassed into coming off benefitshe threatened to put the phone down. Are these advisors getting paid extra. I shall have to ask on Saturday.


    July 18, 2013 at 10:19 am

  196. I forget to say my work programme provider was Ciyuworks Hull and they hardly ever saw me.


    July 18, 2013 at 10:21 am

    • Ingeus Bradford – Ditto!

      Obi Wan Kenobi

      July 18, 2013 at 10:54 am

      • Nova Training – Wolverhampton the same. Worse than crap!


        July 18, 2013 at 10:57 am

      • don’t forget seetec

        Sirloin Steak

        July 18, 2013 at 1:20 pm

      • Seetec I was supposed to be sent to, but was advised that they no longer had the contract in my area. Was on WP via Newcastle College Group and In training but subcontracted to a Micky mouse firm who I won’t name due to the fact that I am filing a complaint with the ombudsman service on the grounds of disability discrimination and the general incompetence of the provider.


        July 18, 2013 at 1:32 pm

    • My work programme provider was Cityworks aswell. I had 3 different advisors since starting in July 2011. I had monthly appointments with my advisor, which were merely a repeat of the last appointment, same useless conversation, quick look at my job application tracker and a quick online job search, then booked another appointment for the following month and sent on my way.


      July 21, 2013 at 1:32 am

  197. I nearly forgot to say that when I was waiting to sign-on last Monday. There was a chap that came in to use the computer room, as he probarbly didn’t his own. That’s where I bet this 9 to 5 jobsearch comes in.


    July 18, 2013 at 11:26 am

    • That is correct, if you have your own computer (online) you only have to go to the jobcentre once a week (excluding your normal signing day).

      If you don’t have a computer they will have you in almost every weekday unless you can prove you are using one at a library or friends.

      Don’t worry, this intensive pisstake only lasts 6 months.

      Obi Wan Kenobi

      July 18, 2013 at 1:30 pm

      • Well, that really does make sense and is realistic. Anyway I do most of my Jobsearch on my PC now, so I am not too worried about that one.

        Carl Lawrence

        July 18, 2013 at 4:14 pm

      • Yes your correct. Had my first interview at Jobcentre (Edinburgh) with a nasty hit squad pleb after the failed Work Programme. I mentioned I have my own internet access and have to attend weekly, downside I have 21 steps a week instead of the original 3 steps a week.

        Bum fluff

        July 19, 2013 at 9:39 pm

  198. Be polite know your rights and answer them back. no need to be bullied.


    July 18, 2013 at 12:21 pm

    • I agree to that.


      July 18, 2013 at 12:44 pm

      • Smile, nod, comply, sign on quietly and keep the bullies happy at the Job Centre whilst secretly compiling a complaint directly to JCP and the ombudsman for any bullying that you are subjected to by the WP or JCP.

        Any complaints regarding the WPP are best taken straight to the top as my Provider only replied with a half hearted “we are sorry that we didn’t meet your expectations” letter of apology. My JCP advisor has advised me that its against my best interests to make a formal complaint and that I should draw a line under my wasted 2 years and move forwards with college. Seems to me that they just want to hide their incompetence.


        July 18, 2013 at 1:24 pm

      • You complain to your local MP – The shit will then hit the fan.

        Obi Wan Kenobi

        July 18, 2013 at 1:33 pm

  199. Not much chance of getting anywhere with local MP’s in Ipswich. They are both Tories and support wpp


    July 18, 2013 at 1:38 pm

    • Same here.. Our MP is tory and was exposed for fiddling expenses and using the town hall limo to take his missus to the hairdresser and go shopping in recent months. And the fact that the ombudsman can get you compo in some cases is another reason to try.


      July 18, 2013 at 1:47 pm

  200. SEETEC, Romford, Essex, total shit, and bullies, discriminates, abuses, makes false allegations and are generally completely crap.


    July 18, 2013 at 4:26 pm

  201. know people now that have started hit squad, they say advisors are nasty, expecting my appointment soon


    July 18, 2013 at 5:09 pm

  202. You have to remember a few things when dealing with IDS and the DWP:

    1. Iain Duncan Smith is ALWAYS RIGHT regarding everything and anything.

    2. You, Me and everyone else in the UK are ALWAYS WRONG.

    3. Anyone can wind IDS up on a dime, just by disagreeing with anything he has to say.

    4. He say’s he can live on £54 a week for a year but believes this is beneath him.

    5. Everyone now knows he has delusions of godhood and grandure but he can’t see it.

    6. He claims to be part of a caring government helping those that need it most, yet keeps on targeting benefit claimants.

    7. He claims that work pays but won’t invest in companies to take people on, he’d rather give £5 billion to Private Providers to punish the unemployed and disabled.

    8 He believes the unemployed are the reason for unemployment, not the fact that there are hardly any jobs out there.

    9. He believes Universal Credit is the answer to life, the universe and everything, when we all know it’s 42.

    10. He will probably go cuckoo on the 29th July when he and the DWP have to attend the Supreme Court over the Cait Reilly appeal case, I really hope the DWP are held in contempt and Cait wins.

    Obi Wan Kenobi

    July 18, 2013 at 7:10 pm

    • Point 9 made me laugh. Even then he’d probably think it’s 24.


      July 18, 2013 at 8:19 pm

    • I don’t think it will just be the Supreme Court. It could go all the way to Supreme Grand Chamber Of The European Court Of Human Rights Or The European Council.


      July 27, 2013 at 11:27 am

  203. people I know have been taken off work programme upto 6 weeks earlier than their finish date to have hit squad advisor appointments, my WP finish date is 26th July, my last WP appointment is 26th July, i sign on 29th July


    July 18, 2013 at 9:04 pm

  204. First interview happened Tuesday just gone (16th). The guy was polite and helpful and talked about potentially coming in around 3 days a week plus will look to find me a 4 week work placement to get some upto date experience on my CV. The WP also promised this but didnt deliver.

    The guy talked about UJM but was very cautious about how he approached it and didnt force the issue. He also presented me with a form that stated having to do upto 5 hours job search per day but couldnt explain how it would be enforced/monitored after the concerns I raised about the failings of the UJM website. I wonder if the oenus will be on me to prove I’ve done the 5 hrs not the other way round.

    Today is my pay day, no payment. Rang the job centre (call centre) and they couldnt tell me if I’d received a sanction but they would get back to me and if any problems it would be referred to someone else that I dont recall (a payment officer?) but may not get back until as late as 4.30pm.

    Mistake or deliberate? depends on your level of cynicism really and to be honest it doesnt matter because if it was they wouldn’t be stupid enough to admit it.

    The reality is, its sweltering, and If I have to attend to collect the payment in person this is going to be a day to remember. I live 5 miles from my job centre and after that phone call I dont have any bus fares or anyone to borrow money off.

    I’m sure IDS would argue that I should learn from this experience, it’ll make me stronger.


    July 19, 2013 at 9:58 am

    • P.S. I meant to say, it might be wise to put a little money aside just in case it happens to you.

      If the hit squads aim is to get people off benefits even if they cannot find them jobs then its quite possible they may try this with others.

      I hope not but, plan for the worst and hope for the best and all that 😉


      July 19, 2013 at 10:02 am

      • *Update*

        Just checked my bank online and the payment has gone through. Phew!

        Nearly let my own cynicism get the better of me then.


        July 19, 2013 at 10:19 am

      • I always have some spare money in bank, just in case. I’m glad you have got your money now.

        Carl Lawrence

        July 19, 2013 at 2:52 pm

  205. I went to the job centre for my appointment this morning. There were about 10 signing on clerks there I was only there about 10 minutes. I asked the clerk if she was getting overtime payments for this and she said it was part of the salary. She also told me that she had volunteered to be there. The job centre was open from 9-00am to 4-00pm today. I asked if they were going to start opening on a Sunday as well as well and she said if i had a grievance i could speak to a manager. I spoke to a manager and he told me that opening on a Saturday was the only way they could see everybody and they could have people in as many times as they want. I also complained about the way i was spoken to the other day and he said he would have a word with the clerk concerned. I should imagine for daring to complain their will be more draconian measures for me.


    July 20, 2013 at 11:01 am

    • I was told by my bank that Saturday And Sunday ARE NOT LEGAL WORKING DAYS and that you cant be made to work on those days


      July 20, 2013 at 11:28 am

    • I have had a Saturday appointment once at market place JC, it was about 4 months after signing back on after completing flexi new deal.


      July 21, 2013 at 1:43 am

  206. I have had a Saturday appointment once at job centre, was only open to catch up after refurbishment (shut for 4 weeks) luckily not open currently, and know nobody that has had hit squad appointments on a Sat


    July 20, 2013 at 12:02 pm

  207. I wonder how members of the “hit squad” like being referred to as the nasties?


    July 20, 2013 at 1:46 pm

  208. Is it true that I have to bring bank statements to the Jobcentre interview? Please reply ASAP.

    Carl Lawrence

    July 21, 2013 at 10:24 am

    • Yes I was told I did. At LEAST 3 Months worth


      July 21, 2013 at 12:22 pm

      • Maybe they are just making sure that we have no other means of supporting ourselves or worse still seeing where we spend our money.


        July 21, 2013 at 12:27 pm

    • You have to bring the last 3 statements from your bank account, they look at the statements during a benefit review interview- which is not the initial interview- they would book you in for the benefit one after the initial one. This is how they did it for me anyway, When I had my one, they didn’t go over any transactions on it, just asked if it was my only account and the one I get JSA paid into. I thought they would scrutinize it but they didn’t. However it may be different with different benefit advisers/officers/locations, but you should be fine if everything on it looks straight forward.


      July 21, 2013 at 11:11 pm

  209. That I think that could be the situation. I too had too account for some transactions , that equalled to taking out a certain ammount over a given period. But staggered in how much. This was for bill paying in installments. There was also a period I took no money out for about two weeks. I also was required to produce bills and receipts for that period too. It has now proved easier to set up some direct debits. I don’t get as many questions asked now


    July 21, 2013 at 2:14 pm

    • I have a nasty feeling that sooner or later the gov will pass a law to allow DWP/JCP to reduce benefit payments so that they only cover the very basic necessities of life. The Iain Duncan Smith ideology of living on £53 per week or less could soon be the norm.

      Queues for the (non existent) job centre computers will be miles long as people can no longer afford to have access to Internet or a telephone at home to make applications to meet the terms of their job seekers agreements. Followed by further sanctions and more suffering by those of us at the hands of useless providers and the incompetence of JCP.


      July 21, 2013 at 2:41 pm

      • I think this MAY be the plan under Universal Credit


        July 21, 2013 at 2:49 pm

      • With any luck those working within JCP may find themselves on the receiving end of the treatment that they dish out on a daily basis. Well at least we can live in hope.


        July 21, 2013 at 3:24 pm

  210. I had my intensive jobsearch programme interview and they want me to go in every day! they also said about group sessions i have to do, even though it has on my record that i have social anxiety and cant be in groups yet they said the groups are mandatory and i have to go to them. 6 months this is for!


    July 22, 2013 at 7:54 am

    • It seems to me Amy whoever you saw certainly has it in for you. I attended my jobcentreplus in an outer london district and I have to attend once a week. They asked me to attend a post work programme meeting with the National Careers Service and I had a 5 star meeting with them who said I didn’t need any further assistance as they could see I had a good CV and were capable of looking for work ,attending interviews, dressing appropriately etc.

      They asked me what I had done whilst on the work programme and I explained all the courses I had undertaken and it was felt I didn’t need anymore support other than that required by jobcentreplus the mandatory weekly attendance.

      I think they may have brought you in for daily group sessions because of your social anxiety to get you used to being around people again. I know how it appears though and would agree you need to work with people gradually not all at once.

      I would suggest you seek furrther assistance form your GP and take some beta blockers to suppress the anxiety. I am also an anxiety sufferer and find they can help when starting something new.

      All the best to you.


      July 22, 2013 at 8:23 am

      • spidersweb42 as it’s a skills assessment did they make you do any tests during the National Careers Service meeting? I have mine tomorrow. Also would it be a good idea to bring CV and certificates etc. Thanks


        July 22, 2013 at 2:34 pm

      • They didn’t no. I would definitely recommend you take your CV, and make it excellent, and any educational certificates.

        What I found is I presented myself very well and spoke clearly explaining things in a concise assertive manner which showed confidence, and self assurance, this shows to them that you are capable of doing things yourself and are not in need of assistance, unless you feel you do.

        I have to say it was without doubt the best ever appointment I have ever had at a jobcentre and I found them to be very helpful and understanding.


        July 22, 2013 at 2:41 pm

      • Thanks spidersweb42, that’s a good idea to bring certs from education, I was just going to bring certs for whatever I had done during the 2 year WP. Even though I know I do not need any basic training / skills, I hope they won’t put me on a basic course just for the sake of it. Hope it will be as pleasant an experience as it was for you!


        July 22, 2013 at 5:57 pm

      • Had a telephone review this morning to discuss the progress with my job search. I explained that i was still covered by a doctors certificate and undergoing treatment to which she replied that I must take any work that I can. I am currently firing off applications for suitable stuff on a daily basis via UJM and Totaljobs. I had a telling off as I have not been for an interview since March.

        I am currently signed off for a while longer by my GP. The advisor on the phone got shirty with me and said that DWP and JCP now have the power to force claimants into work regardless of what is written on a doctors note or whether or not they are fit and if I didn’t like it she could sign me off on the phone there and then.

        The ATOS shambles is biased in favour of JCP just to back up the bullying. I think the road ahead is going to be really rocky.


        July 23, 2013 at 12:54 pm

      • Hi Chris

        Sounds like you have been bullied. I might be wrong I don’t think they can sign you off on the phone. I would seek advice on this and explain what has happened to you. You soundn’t be told off for not getting an interview since March. Which ESA group are you in? If in work related they may be some expectations but there are certain things which DWP can’t do.

        Ginger Nutt

        July 23, 2013 at 5:44 pm

      • I do not think that they can sign you off by the phone. Also I havem’t had an interview for about 3 years, so I hope that I do not get a telling off, because it is hardly my fault.

        Carl Lawrence

        July 23, 2013 at 5:56 pm

      • Hi. I’m in the WRAG for ESA. I’m still not balanced with my anti convulsant medication as yet so I have unpredictable epilepsy. My GP and consultant at hospital have said that i could work as long as the work will not put me in dangerous situations. I have read that Jobcentre Plus are now able to make decisions regarding claimants health, even if it means opposing a fully trained GP or consultant.

        I have been on ESA for 2 years although i returned to work last year for six months, this was cut short due to having a seizure at work and injuring myself and another member of staff. I had my employment terminated when i returned to work. I have been applying for office vacancies since and have experienced ATOS first hand in this time. I was placed between ESA and JSA last year and told I was not fit enough to meet a Jobseekers Agreement, and when I applied for ESA I did not score enough points.


        July 23, 2013 at 5:57 pm

      • Hi Chris

        What is between JSA and ESA. Don’t think I have heard of that? Is that not sick enough for ESA but not well enough for JSA.

        Ginger Nutt

        July 23, 2013 at 6:18 pm

      • Between JSA and ESA is no payments at all. The job centre and ATOS deliberately prepare their reports in such a way that you are not well enough to be a Jobseeker but at the same time not able to get ESA either. I went without any money for 6 weeks due to this last year.


        July 23, 2013 at 6:40 pm

    • You must be one of the very few that they want to see everyday for 6 months. I do not think that is very many otherwise the Jobcentre will be overcrowded.

      Carl Lawrence

      July 22, 2013 at 5:47 pm

  211. Would’nt it be a good idea if Iain Duncan Smith and Mark Hoban did a mandatory work placement at Poundland during the House of Commons recess.


    July 22, 2013 at 2:28 pm

    • I couldn’t agree more


      July 22, 2013 at 2:29 pm

    • No it wouldn’t. They should work in a sewage farm and use their face to pick up the sewage.

      something survived...

      August 16, 2013 at 11:46 pm

  212. Im only in everyday for 6 weeks, it seems everybody is who have come off the WP.


    July 22, 2013 at 5:53 pm

    • At least that’s only 6 weeks and not months. Which Jobcentre is that?

      Carl Lawrence

      July 22, 2013 at 5:57 pm

    • I just off the WP and only have to go to JCP once a week.

      Obi Wan Kenobi

      July 22, 2013 at 6:31 pm

    • The once a day thing maybe if you’re under 25.

      Obi Wan Kenobi

      July 22, 2013 at 6:32 pm

      • Or if the job centre advisor takes a dislike to you! There seems to be no consistency from one job centre to another 🙂


        July 22, 2013 at 6:46 pm

      • Perhaps it is just the under 25’s that have go in every day etc, I’m not worried though as I am 29.

        Carl Lawrence

        July 22, 2013 at 7:26 pm

      • Im over 25, JCP must be doing different things in different areas!


        July 28, 2013 at 6:44 pm

  213. finnished the work programme and attended my post interview at the job centre saturday there was maybe 10 or so of us we all got mandatory 3 week courses at business inovation centre wearfield which is in southwick sunderland.i asked what about after the three week course and she said she didn’t know what would happen after that.

    doleyuk (@doleyuk)

    July 22, 2013 at 6:51 pm

  214. Done my 6 weeks every day, now have to attend just once a week.


    July 27, 2013 at 10:32 am

    • Must have been a very long six weeks.
      How long did you spend there. did you have to give up any voluntary work activity/decent courses you were already doing for the sake of attending job centre on a daily basis.

      Ginger Nutt

      July 27, 2013 at 10:46 am

      • It was only ten minute appointments at the start, last week it was down to 3 minutes, my advisor was just ticking boxes the last week.


        July 28, 2013 at 6:36 pm

    • I was having to go in once a week, now that’s gone to once per fortnight, and some at our Jobcentre are only being seen once every three weeks.

      The Jobcentres are now becoming overloaded with people returning from the Work Programme, and it’s only been 7 weeks, can you imagine what it will be like in another 3 months? – MELTDOWN!

      Also the Jobcentre’s have not employed more people to deal with this crisis, they are using exsisting advisers for their ‘Hit Squads’ so this is putting more pressure on the normal advisers.

      Obi Wan Kenobi

      July 27, 2013 at 11:00 am

      • Jobcentre Plus.. Not fit for purpose and all should be closed down.


        July 27, 2013 at 11:13 am

  215. Perhaps it should be closed down, but how we get our JSA then?

    Carl Lawrence

    July 27, 2013 at 11:28 am

    • The whole system needs an overhaul. Maybe if some of us on the work programme were allowed to attend college one day per week for a year rather than being coerced and bullied on a daily/weekly basis more of us may be in a position to be able to go eelf employed or apply for skilled work rather than chasing the few or non existent ads for unsilled work that are currently advertised on UJM.


      July 27, 2013 at 11:40 am

  216. I agree that whole thing does need a overhaul and is long due for one.

    Carl Lawrence

    July 27, 2013 at 5:55 pm

    • Yes but will be overhaul end up being worse than what we got now. However overhaul is needed

      Ginger Nutt

      July 27, 2013 at 6:01 pm

    • The government knew that the New Deal was a failure so designed the Work Programme. The only people to benefit from the whole thing were the providers. At my provider, the few that did find work were put into temporary placements with their sister agency next door and returned to the programme within a few weeks. The agency used to advertise vacancies at £2.65 per hour (assumably for apprentices) but used to force everyone to apply for them or be sanctioned.


      July 27, 2013 at 6:02 pm

      • When I started WP back in 2011 I was put on a work placement in Poundland in Hastings. and I started on the Monday and lasted until that Wednesday. On the day off (Thursday) I got a phone call from Avanta via Poundland to say that I had been given the sack although it was only voluntary until Xmas 2011. But really there were too many people working there and about half of them on WP and rest where paid. It was a shame because it was fun and I did enjoy the three days. Never mind. I’m just hoping the JCP do not put me in Poundland, because I will not go back there and my father will not let me either. Hopefully if they do want to a wp hopefully I can extend at my community centre or work in a local charity shop and there is plenty of choice, with some in Hastings and Battle.

        Carl Lawrence

        July 27, 2013 at 6:13 pm

  217. obi wan kenobi, hope I will only go at worst once a week, i shoild be on jobcentreplus offer, as I have relevant recent work experience, some i know attending part time college, others a ‘gateway to work’ style thing, my appointment is on tues 30th at 2.40pm


    July 28, 2013 at 5:19 pm

  218. At the JCP I attend I asked to use a computer(they have 2) Sorry out of order(for the last 4 Months) As I am due to finish the WP,what plans do they have in place? SFA,other than standing in line to see a Specialist Adviser..and what is their Speciality? Checking that you have done your Job search!


    July 29, 2013 at 6:47 am

    • “As I am due to finish the WP,what plans do they have in place?” An interrogation with a fraud investigator who will (based on your answers) decide your fate. Daily visits to your post WP adviser (hit squad), or weekly depending on your personal circumstances. If you’ve been unemployed for more than a year most probably you’ll be in on a daily basis (duration typically six weeks). Good luck…You’re gonna need it.


      July 29, 2013 at 7:04 am

  219. 221229 :
    “As I am due to finish the WP,what plans do they have in place?” An interrogation with a fraud investigator who will (based on your answers) decide your fate. Daily visits to your post WP adviser (hit squad), or weekly depending on your personal circumstances. If you’ve been unemployed for more than a year most probably you’ll be in on a daily basis (duration typically six weeks). Good luck…You’re gonna need it.


    July 29, 2013 at 7:13 am

  220. My personal plan of action will be to follow their instructions to the letter! By this I mean anything that they require me to do shall be put in writing,detailing exactly what is required to the point of actually making these “Jobsworths” have a Mental breakdown..Will it work? Last X-mas I was 6 Minutes late,due to a snow storm,I was presented with a written warning that I had to sign,but it stated that I first had too read WPxxx Booklet,they did not have this and I refused to sign,the Adviser tried to withdraw the Warning,I refused…4 hours later they had one hand delivered from the Central office….Since then no problems….If you can’t dazzle them with your Brillance ? Baffle them with your Bullshit!


    July 29, 2013 at 9:04 am

  221. Post Work Programme alert!! Had my post Work Programme review Wednesday just gone and I have been required by another post work programme Adviser, this being the third in three attendances to present my previous THREE bank statements.

    When I READ the letter given to me it said I only need to present ONE previous bank statement. I am just posting this to warn those concerned to read the letters given to you and as has been suggested by others previously, be very careful with what you do.

    I will be presenting ONE bank statement only in accordance with the letter given and if it should go any further I will have the necessary WRITTEN EVIDENCE which is the only thing which can be ADMISSABLE in law to pursue them further.


    July 29, 2013 at 10:16 am

  222. A friend of mine has just had his post Work Programme appointment at a branch in Teesside.
    The session was for 20 people but only 6 turned up. The guy who was running the session must have worked in the prison or probation service as I was told he was a right arrogant git.
    He opened his session by saying “I will not be answering any questions about the work programme as it was a total failure.We are taking over now”.
    Now the Work Programme had a budget of £5billion.The post work programme run by JCP
    doesn’t have a budget and runs courses IDENTICAL to the failed work programme.You know all the usual stuff:CVs,Interview Techniques,how to set up an e-mail.The advisor even asked the group “Can you all read and write” .
    The usual threats came,you know the usual daily job centre visits,daily phone calls and daily e-mails. The e-mails bit was a laugh because all but 1 on that session had a computer and 4 couldn’t even use a computer.
    There was the usual talk of mandatory work activity,work trials etc.
    One guy asked exactly how many staff would be dealing with the near-on 1,000 post work programme clients.
    The answer: 4.
    I know we have had a heatwave these last 3 weeks but has it really cooked Iain Duncan Smith’s brain that much!

    Steven Dixon

    July 29, 2013 at 9:50 pm

  223. All this talk about providing bank statements, according to this you are not required to provide any:



    July 30, 2013 at 1:31 am

    • Hello SAL what I have been given by my jobcentreplus is a letter of invitation to an office interview when I sign on with her on the same day.

      What it says is I must present my last bank statement and details of any other savings, pensions. earnings, property and land and I must show some other form of identification such as a driving licence, utility bill etc. This is for a benefits review to check that I am receiving the correct payments. Reading between the lines I think this is a fraud check to make sure Im not being paid for anything I might be doing.

      What a bunch of ignorant morons some JCP staff are at the local job centres.


      July 30, 2013 at 9:40 am

  224. They are morons and half the time they do not seem to know what they suppose to be doing.

    Carl Lawrence

    July 30, 2013 at 9:55 am

    • Also be aware that if you do decide to study part time they will try to take any loans, even if they’re just for paying the fees into account as earnings, as I have just found out.

      My course fees are £3350 per year, this is without any money at all to live on. My course is 2 days per week meaning that i can still work and jobsearch around these 2 days; this was agreed with my advisor at my end of WP interview. Now they’ve taken to doing telephone reviews (until after my October ATOS fit up) the story has changed.


      July 30, 2013 at 10:09 am

  225. I have been to sign on this morning and i have been told that i must go on a course or a mandatory work activity. When i told her that i had to help my elderly mother with shopping and things she told me i should think more about myself and getting in to work. Everytimei queried something she ignored me and when i pestered her she threaten to terminate the interview. When i said a course would probably not lead to a job she asked me if i wanted to stop claiming benefit. I said she was bullying people and i was told it was a serious accusation and she would terminate the interview. I also asked how many people she had to force off benefit to reach her target and she would not answer. However two desks away there was another man who told the signing off clerk to f*** off and he just walked away. No wonder Iain Duncan Smith can claim unemployment is falling when claimants are being bullied off benefit.


    July 30, 2013 at 10:55 am

    • The courses they refer to are their basic “Computers don’t Byte” and cv writing which should have been delivered by the failed Work Programme anyway.

      May be worth going to the docs and getting a note for stress and putting in a claim for ESA as once you do that the JSA regime ends. They will still bully you, but they are pretty limited in what they can make you do with regards providing Tesco and Poundland with free labour.


      July 30, 2013 at 12:12 pm

      • Work Programme should certainly deliver both those courses. CVs have to be be ompatable to universal job match. Chances are their CVs are not. Advisors don’t always think of that. Worth viewing you CV before sending it off to employers especially when you know you got a good chance with jobs. Best way to do CVs for job match is to create a series of tables and remove the borders. Its not perfect but I found it works.

        Ginger Nutt

        July 30, 2013 at 1:04 pm

      • Universal Job Match is a really bad system. I registered on there (didn’t click the 2 boxes to allow the advisor snooping option though) as well as with TotalJobs which seems far more superior.

        UJM seems to throw up jobs which are incompatible or miles away. Or in some cases the same job about 5 times with different reference numbers, assumed as being with different agencies (yet if u apply for all agencies involved they only count as 1 job application!)


        July 30, 2013 at 2:00 pm

    • I feel for you as Mum and I look after Dad as had a minor stroke and other medical things. So that’s why I’m hoping to get a part-time job. I still live at home and I do a few things to help them every day. I’m not moving out.

      Carl Lawrence

      July 30, 2013 at 6:19 pm

  226. Forgot to say there seemed to be more G4S security men there as well this morning Coincidence or are they expecting trouble? It shows what this government is like when they are incredibly pleased that disabled people lost their bedroom tax judgement in the high court. The conservatives are only interested in their own. The work programme was rubbish and now the unemployed are being punished. Cait Reilly and Jamie Wilson will not get anywhere because if they win the government will just change the rules so they are right..


    July 30, 2013 at 3:24 pm

    • I think the government are hoping hoping that the unemployed will either get so desperate that they will end up as a suicide statistic or the job centres will place impossible targets on job seekers then sanction them when they can’t find work. Nothing would give jobcentre plus greater pleasure than to hear of suicides linked to benefit sanctions.

      I myself was given a telling off and threatened with my ESA claim being closed during a telephone review last week for not being invited to a job interview since March.


      July 30, 2013 at 3:47 pm

  227. Chris :
    Universal Job Match is a really bad system. I registered on there (didn’t click the 2 boxes to allow the advisor snooping option though) as well as with TotalJobs which seems far more superior.
    UJM seems to throw up jobs which are incompatible or miles away. Or in some cases the same job about 5 times with different reference numbers, assumed as being with different agencies (yet if u apply for all agencies involved they only count as 1 job application!)

    I agree that UJM is a bad system and it needs an overhaul. I do you use, but never has very many jobs in my area and I use other job websites as well.

    Carl Lawrence

    July 30, 2013 at 6:26 pm

    • It would be good if the government could get all of the job sites to agree to be linked via UJM. It would be childs play to set up and link them together in such a way that any job search activity from any source would be shown on as valid activity when the jobcentre wanted to check. However, to do this the job centre would need to redesign their ageing Internet platform.


      July 30, 2013 at 6:47 pm

      • I agree with that idea, but we just have to use as it is to keep the JCP happy.

        Carl Lawrence

        July 30, 2013 at 8:15 pm

  228. Had my post WP appointment, was prepared but was bad, feel unwell still now after it, mentioned mandatory work activity, sweeping streets, not in shop or office, I do voluntary work as well, says I will need to sign everyday soon


    July 30, 2013 at 8:32 pm

    • I do you mean that you will have to visit JCP everyday soon. How old are you?

      Carl Lawrence

      July 30, 2013 at 8:36 pm

    • One would think that voluntary work counts for something but nothing is logical . If they want every unemployed person to do road sweepering etc. Then they will have to lay off employed road sweepers off. doesn’t make sense does it esp when former road sweepers will have to do it for free on workfare/work programme but then when does JCP ever have common sense??

      Ginger Nutt

      July 30, 2013 at 9:11 pm

  229. 33, going to put a complaint in, advisor had no tact/people skills, and kept saying to me sign off, they are not trying to get people jobs, they are trying to bully people off JSA, Also, Is it true that full time voluntary work excuses job seekers from workfare?


    July 30, 2013 at 8:53 pm

    • Not sure about full time voluntary work unless its somewhere that suits jobcentre plus. But good luck with the complaint.


      July 30, 2013 at 9:02 pm

  230. id want bus fair for every day they wanted me to go apart from my signing day that is.

    super ted

    July 30, 2013 at 9:10 pm

  231. read on another forum, after this 6 months, its community action programme (CAP) 6 month workfare course 40 hours a week (10 hours jobsearch)


    July 30, 2013 at 9:16 pm

    • How is that gonna get people back to work? If you ask me the ones that are coming up with these half baked schemes are the ones that should be unemployed!


      July 30, 2013 at 9:29 pm

      • I agree with you, they just do not understand how hard it is for us to find work.

        Carl Lawrence

        July 31, 2013 at 11:33 am

      • The reality of the situation is that there are too many of us chasing the jobs that are out there.

        1700 people chased 2 part time jobs in Starbucks before Christmas. Before my health let me down I drove buses and coaches for a major operator and even they had over 1200 people on a recruitment waiting list.

        A solution to the problem would to scrap the work programme completely and pay minimum wage for people to sweep the streets, paint railings and restore the pride to our communities. I for one would rather remove graffiti than face bullying from the job centre


        July 31, 2013 at 12:43 pm

  232. Key interactions with JCP
    16. While the participant is on CAP, you will need to work together with JCP
    in the following ways:
    • JCP will notify you about any relevant changes in the participant’s
    circumstances. There are also some changes we expect you to
    inform us about (further detail can be found in CAP Guidance
    Chapter 5 – Change of Circumstances and notifications)
    • you are expected to facilitate the Sanctions process by engaging
    promptly with JCP Decision Makers when participants have not
    complied with mandatory activity
    • all participants will remain on JSA and therefore will be required to
    attend the Jobcentre for fortnightly jobsearch reviews and confirm
    they are continuing to meet JSA conditionality (actively seeking and
    available for work). JCP will arrange a suitable time (wherever
    possible) to ensure that this attendance does not impact negatively
    on the participant’s work experience placement. Where it is not
    possible to make such an arrangement, we expect that the provider
    will work with JCP to come to an agreement. We also expect
    providers to be flexible where a participant has an interview for a job
    which will take them off benefit.

    You will be required to complete an exit report at the end of the 26 week
    period and send it to JCP each time a participant leaves CAP. This will
    help JCP to take forward and build on any progress made during
    participation in CAP

    super ted

    July 30, 2013 at 9:32 pm

  233. Chapter 1 Community Action Programme Provider Guidance
    Key Responsibilities
    Whilst participants are on CAP you are responsible for:
    • engaging with the participant and completing the engagement activity
    within ten working days of the JCP referral
    • ensuring the participant starts the work experience placement within
    15 working days of the JCP referral
    • providing services to participants in line with your minimum service
    offer as set out in your delivery model
    • maintaining a minimum of weekly contact with participants whilst they
    are on a work experience placement
    • delivering provider-led jobsearch support for a minimum of 30 hours
    each week where a participant is not in a work experience placement
    • delivering up to 10 hours of compulsory provider-led jobsearch each
    week for each participant
    • raising compliance doubts with JCP Decision Makers, and notifying
    us when participants subsequently re-engage
    • reporting specified participant changes of circumstance to JCP
    • producing an exit report, when a participant completes CAP, within
    ten working days of a participant leaving CAP
    Duration of the CAP
    12. Each work experience placement will last for up to 26 weeks, however a
    single work experience placement of 26 weeks may not be possible in
    every case. If necessary, CAP can be made up of several shorter work
    experience placements, but you will need to ensure the participant
    completes a minimum of 21 weeks on a work experience placement or
    combination of work experience placements and employment (off
    benefits) to achieve a 100% completion fee.
    13. This means that:
    • you remain responsible for ensuring that participants get the right
    support for the whole 26 week period. For example, you will remain
    responsible for the participant if there has been a breakdown in
    relations between you and the participant. It will be for you to
    determine the appropriate course of action, which may mean using
    other parts of your supply chain to deliver support
    • where a participant changes benefit, or leaves benefit their
    participation requirements may change
    14. Claimants who have participated in the Flexible New Deal (FND)
    programme will be identified and referred by JCP. They will be given

    super ted

    July 30, 2013 at 9:33 pm

  234. super ted

    July 30, 2013 at 9:34 pm

  235. Just been to End of work program interview at jcp? Went well overall got to go every week
    Soft talk at first explaining what she requires of me with ujm sign up with cv so I can apply
    For jobs without any problems how you get a better search result through ujm,at that moment I butted in and said yes their is lots of talk about that little box at the bottom of the page
    I have been busy looking into it at that point she changed? Holy…. jekyll and Hyde or hell have no fury like a woman scorned
    I then began showing her (DWP BRIEFING PCS saying that’s not us jcp?? I don’t have time for this)
    I swear I lost a I little piss even forgot to check myself on the way out she did not like typing onto her little screen NO ACCESS on ujm
    At the same time taking my typed cv off me and keeping it, banging on about making profile with it plus she started to typed my email address
    To get access to my ujm but it failed so for next time I see her have to get ujm up and running she then ask me how I am going to prove to her
    That I have been looking for work I said I will print off the site,,, like I have been doing for the last 150 years

    So far the only thing it says on my signed JSA

    Phone at least 2 Employers a week

    Check my ujm account for jobs 3 times a week

    Ask family and friends–shit

    Look on websites/papers

    Fully register with ujm/upload my cv

    It last for 6 months

    (sorry for going but that’s it)


    July 31, 2013 at 4:05 pm

    • I have got my end of work programme interview on the 13th Aug. It will be interesting to see what hoops they try and make me jump through, as I have been unemployed for nearly 13 years and have now being recycled through the benefits system for the 6th time, so it could be assumed that ND25+, FND and now the WP have not worked for me. My chances of moving into employment reduce with each episode and my barriers to employment remain unchanged, the programmes have done little to address my barriers or improve my employability. ND25+, FND, the WP are all run as employment programmes, not training or educational programmes, with the key focus been on moving clients off benefit and into work at the earliest opportunity. This one-size fits all approach maybe works well for some participants who are recently unemployed, but not for the long term unemployed such as myself.


      July 31, 2013 at 6:32 pm

      • It is about the same amount for me (11 years). As I left college in 2002 and never had a paid job. I have done various work experience/ courses etc, but nothing paid.

        Carl Lawrence

        July 31, 2013 at 6:36 pm

  236. i got no cv for ujm no way i can give them 1 unless its made up and i have told 3 advisers this and get no reply as its there fault i got nothing to put on it 😉

    super ted

    July 31, 2013 at 4:15 pm

  237. They will make you put Something Down depends on what you have done??

    All this would not bother me I just don’t like the idea that I am letting them into my
    Home via pc no thanks.or what ever way they can intrude into my life any further
    It’s about time jcp staff had the balls to come on here and tell us, spill the beans do what’s
    right.dont The jcp staff know at the end of the day jobs will be cut across the board pensions
    Cut, stopped, Taken away???


    July 31, 2013 at 5:01 pm

  238. what you have done??

    15 years jsa been to every provider going still nothing to put on a cv that an employer will recognise as training or qualifications. 😉

    super ted

    July 31, 2013 at 5:11 pm

    • Hi Superted

      Putting Employability courses on CV is a no no but JCP and WP would want it listed. Try finding a good mate who can help you with a CV. Not sure where you live. Try searching internet for courses to do which are ideally free. That may count towards job search activity Some courses i.e. Learndirect courses requires. There should be one near you. EVERYONE needs to do a literacy and numeracy test (for funding purposes.) before accessing courses. If you are not volunteering Try do-it website for volunteer work of your choice which could lead to NVQs etc. I wish you well.

      Ginger Nutt

      July 31, 2013 at 6:26 pm

      • pmsl my provider just sent a letter saying i got to go to a rapid club?? run buy learndirect just more useless bollocks ld do do nvq 12-3 i think but there not free and take a year to complete and the jcp would say its full time course and will stop my benefits.

        as for literacy and numeracy tests i must have done 100s of them over the years so a complete waste of time in my case as for cv courses also been to loads and no help at all as if you lie on a cv it is fraud a4e gave me fake ones to use a few years back i posted a 1000 of them not 1 reply.:)

        super ted

        July 31, 2013 at 6:59 pm

  239. Finally got a reply from a job on UJM(after submitting over 800 Apps) Thrilled? Overjoyed? Not really,the Interview is 160 miles away,0845 and will require me to stay at a B&B the night before,will the WP/JCP pay for this? They say I should attend as this is part of my agreement and refusing to go could be considered a violation of my agreement,but they are not willing to fund the cost…Sooooooo?????????? I asked for the refusal to fund this in writing,so far no joy,but I have E-mailed them several times to cover my ass.


    July 31, 2013 at 5:20 pm

    • So are you actually going to attend that interview or not?

      Carl Lawrence

      July 31, 2013 at 6:33 pm

      • @Carl,I can’t afford it. I could sleep rough,but I think it would be futile to show up in that state…In the past I have borrowed,but then I am skint for Months.


        July 31, 2013 at 10:14 pm

    • Hello JRay, are you aware that you are expected to look for work up to 90 mins away. I think 160 miles away is more than 90 mins and therefore ridiculous for you to be expected to go.

      I would suggest talking to the Citizens Advice Bureau, and get official clarification as to your legal rights as you do have them.

      On my Jobseekers agreement it states I should be prepared to work 90 mins away from my home and it may have something similar on your jobseekers agreement as this is the national agreement between claimant and the Department Of Work and Pensions.

      I would argue in your defence that you cannot move 160 miles away if you got the job anyway as removal costs and finding appropriate affordable accommodation is difficult in the UK at the moment.

      I wish you good luck.


      August 1, 2013 at 9:01 am

      • @Spider,the Job is local,the Interview is 4.53 Hours away…Bit of dilemma


        August 1, 2013 at 11:01 am

  240. I’ve been unemployed over 12 years and been on the same courses as mentioned before My chances of employment are poor as i have got a criminal record. I tell the job centre that i do not think i will get a job but they accuse me ofbeing negative. I do not think i am i just think i am being realistic. Tomorrow i am being sent on a literacy and numeracy course. I am nearly 50 years old and feel i am being bullied and harrassed by people young enough to be my children. If this was happening on the street the police would not allow it Jobcentre plus staff just seem to be allowed to get away with it and if you complain you get threatened with sanctions.If you complain to a manager they always take the staff members side.How do Iain Duncan Smith and Mark Hoban get away with this legalised bullying?


    July 31, 2013 at 9:07 pm

    • Nobody is immune from bullying by the Job Centre or discrimination by employers. Although criminal sentences may be spent employers will still have reservations about giving someone who is trying to turn over a new leaf a chance. Similarly long term unemployment, illnesses and disabilities pose the same problem. If you are realistic with the job centre they just say that you’re being negative. In my case, aged 35, the only work I know is driving buses, coaches and trucks and illness has caused my driving licences to be revoked. I need retraining, but out of the £5billion put forward in the budget for the Work programme there is no funding to help.

      I’ve managed to get on a September to May preparation course for teaching course at college for September and try to turn my life around. In 12 months time I’ll be at uni. Even being proactive and thinking outside the box isn’t good enough. JCP advisor says that the course I’m doing is not realistic. So now I have them threatening me with sanctions for not getting interviews since March despite plenty of applications. I want to work as the college course is only funded for the fees, I still have to find money to eat!


      July 31, 2013 at 9:25 pm

      • I have always found the JC to be more of a hinderance than a help. They will not change your signing on day to start a part time college course, they will not change your signing on time from mid morning to late afternnon, so you can sign on after finishing a part time course at college. So they actually stop you from trying to upskill yourself with a decent qualification such as construction training up to at least level 2.


        July 31, 2013 at 9:50 pm

      • I gave work programme a go, did everything I was asked and it turned out to be 2 years wasted. I managed to get a paid job on my own which lasted a few months and I was let go as I was unwell at work and had an accident. Now my only route into work and keep a roof over my head is to reskill in order to earn again.

        In fact the Jobcentre have pushed me further away from work. I think that the next step for me will be daily signing once I have been for my ATOS medical. Anything to stop my progression. If it comes to that I’m afraid I’ll sign off and take my complaint to the ombudsman


        July 31, 2013 at 9:59 pm

  241. got my national careers service interview on 13th Aug, still feel unwell after yesterdays appointment, complained to manager, was very good actually, but not sure if it will make advisor worse? wouldnt mind interview techniques course, will be held at the college


    July 31, 2013 at 9:11 pm

    • oh the national careers service skills health check. what a waste of time that is, lots of assessments via box ticking, you get 1st, 2nd and 3rd and tick which box applies to the questions, but you have to use all 3 boxes and you can’t select say all answer 3s. That’s why it is a waste of time, as alot of the answers will not be true, as you are unable to be honest due to having to use all 3 in order of preference.


      July 31, 2013 at 9:41 pm

  242. I received an email from my WP Advisor this morning, saying that I will hear from Avanta in next week when my WP exit interview is.

    Carl Lawrence

    August 1, 2013 at 11:41 am

  243. UJM is weird as well, only a max of 250 characters? done more jobsearch than that, but dosent let me write it in box? activity history, but still written it all on an ES4 job diary


    August 1, 2013 at 8:33 pm

    • Hi Marky.

      UJM is weird. record each activity you done in different boxes. Don’t cram it in all one box. You may end up using a few boxes for each activity. Hopefully you will give JCP advisors impression that you are doing something.

      ( JCP must be knocking down load of trees if you record all your activities in your ES4 diary)

      I.e download app form from, personal spec and Job description from website. Print Job desciption and personal spec. Read job description and personal spec. Highlight relevant skills. Start to fill in online form. (Record how long it takes. Hopefully this take up some of your job search activity time.) Then save.

      Took CVs around various places. Record how long it takes. can be put into another box.

      Ginger Nutt

      August 1, 2013 at 9:10 pm

  244. Perhaps you should tell the JCP about that.

    Carl Lawrence

    August 1, 2013 at 9:07 pm

  245. Slight digression,

    Has this anything to do with Providers being paid for what they haven’t done?
    I’ve just received another three mandatory fortnightly appointments up to the 11/09/2013 with an accompanying note of apology. I have not turned up for any fortnightly appointments since the 24/06/2013 because I went back to work on that date. Yesterday, I was called by a current advisor asking who was my current employer saying she was unable to close my file until she got the relevant details. It’s bad enough having to put up with this treatment during unemployment but surely this is the pits. Is there something I’m missing?

    Charles Russell

    August 2, 2013 at 9:39 am

    • If you have found your way into paid work there’s no need to tell them anything. They’ll take all the credit and make it look like it was them who got you into work if they know who your employer is.

      Just tell them you wish to sign off and if they ask why – it’s cos the WP and JCP were crap and pushing you further away from work. In any case I think it’s in that little green book.

      They can close people’s benefits without good reason when they want to so there’s no need for any info to close your file.


      August 2, 2013 at 10:51 am

    • They can’t get their outcome payment without your employers details, wait until they contact you again and tell in no uncertain terms that if they continue to pester you, you will go to the police and file charges of harassment against them.

      Obi Wan Kenobi

      August 2, 2013 at 1:20 pm

      • If everyone refused to give their employer details to their WP providers there would soon be no incentive for them to take part in delivering the crappy programme.

        All i do know is that once I provided the details of my employer to mine, they continually pestered my boss on a weekly basis trying to pimp agency staff to him as my WP provider was a sister company of a tin pot employment agency. Had it not been for my illness, I would probably have had a bollocking for all the nuisance cold calls.


        August 2, 2013 at 1:27 pm

    • DO NOT TELL them they are after an outcome payment for doing nothing. They bully, coerce, intimidate and patronise when you are out of work and then when you find work off your own back they expect a reward for it.

      The providers do not close your claim the Benefit Delivery Centre does. The jobcentre can inform the Benefit Delivery Centre to close your claim without them knowing where you are working. If you fail to show up to sign then the BDC(bENEFITS dELIVERY cENTRE) close your claim and send out your P45.

      These providers are vultures that leech off the backs of others misfortunes, stick to your guns and don’t give in. Good Luck .


      August 2, 2013 at 1:35 pm

      • Couldn’t have put that better myself.


        August 2, 2013 at 1:39 pm

  246. i went for my skills course yesterday. It was just insulting peoples intelligence. One of the questions was if i spent £3.80 on drinks and gave them £5 how much change. Just because you are unemployed does not mean that you do not deal with money. As i have said before i have to help my elderly mother.Unfortunately she was taken into hospital on Wednesday night I went back to the job centre this morning to see if i could postpone this motivational work course i am suppose to be starting next Monday and they said now my mother is in hospital you do not need to worry about her as she is being looked after and you have got to do the course. She told me again that i could sign off and did i want to see a manager. I saw the same manager again and he told me that I chose to sign on and I was not forced into it.We do not find you jobs you have got to find them.I am only following government instructions. Where the civil service union who always use to be striking? Are they scared of Mark Hoban and Iain DuncanSmith as well.Of course i forget they have certain number of claimants to force off benefit each day.Silly me


    August 2, 2013 at 11:40 am

    • Hi David
      Sorry to hear about your mother. Hope she recovers soon. Maybe be worth seeing your GP to get a sick note for a couple of weeks. It will give you some respite especially when your mother was taken into hospital in the night. I bet JCP staff will take time off if it was their mother and father.

      As far as those course are concerned you may have to grit your teeth and do them. It is time taken and something to add to activity log esp if WP or Job centre put you on them. I.e may mean less time tied to a computer/job search.

      Ginger Nutt

      August 2, 2013 at 3:12 pm

  247. Thanks Ginger Nutt The staff member said that when a member of her family was ill she came into work every day.She says she is doing me a favour sending me on a course than a mandatrory work activity. When i pressed her if a mwa was coming as well she was non committal.


    August 2, 2013 at 4:15 pm

    • If they wanted to do us a favour they’d help to upskill to help us into work. NVQ’s at least so that employers would actually see our ‘training’ as useful


      August 2, 2013 at 4:44 pm

  248. I would think mandatory work activity would be part of the ‘course’, is MWA provider based? so will be sent to a provider again, adviser said MWA is not work experience, so not to be based on job choices


    August 3, 2013 at 8:52 pm

    • From the way they describe it at JCP there’s a strong possibility that TESCO or Poundland won’t be too far away.


      August 3, 2013 at 9:00 pm

  249. Wont be tesco or poundland, has to be community based, 120 hours community service


    August 3, 2013 at 9:13 pm

    • Sounds a bit like prison


      August 3, 2013 at 9:20 pm

      • Suppose 120 hours could be spread over a number of weeks so that we not lose out on relevant training opportunitys or voluntary positions we already got out of our own initiative.It will be senesless for people to find themselves in a worse position after completing MWA than before. I.e losing voluntary position you had all because you had to go on MWA.

        Ginger Nutt

        August 3, 2013 at 9:58 pm

    • It is ment to be 30 hours per week for 4 weeks. The aim of the 4 weeks is so you are better placed to re-assess your approach and engage more effectively with the requirements of seeking work. It is basically the work boost from FND but with a name change.


      August 3, 2013 at 10:11 pm

      • A bit crazy if a person is already doing volunteer work( to enhance job prospects) because doing MWA could mean that a person could lose their volunteer role that they are already do. does it also mean that a person still have to spend 35 hours a week on job search activity. Might be a little difficult if peoople don’t have access to computers. Libraries etc are closed at 10pm. You also need to be reasonably fresh to do job search.

        Ginger Nutt

        August 3, 2013 at 10:22 pm

  250. They should not need to do the MWA if already doing volunteer work, as volunteering is classed as recent work experience and MWA is ment to help people who have no recent work experience. From what I have read on the net its all down to the advisor you end up with and if they think you would benefit from it, but from what I can make out volunteering classes as recent work experience.


    August 3, 2013 at 10:56 pm

  251. Cait Riley was forced to give up her voluntary work to go on a placement.


    August 4, 2013 at 3:13 am

    • Hopefully rules have changed and commonsense has been applied for Cait Riley situation not happen. If not they should be changed to take already gained voluntary work into mid.

      Ginger Nutt

      August 4, 2013 at 8:50 am

      • I do hope at has changed now and it seems to me what kind advisor you get.

        Carl Lawrence

        August 4, 2013 at 10:33 am

  252. Adviser is horrendous in my area, lots of complaints put in apparently, (not sure if thats what they want) telling everyone just to sign off with no job, and saying everyone is appaling, think they plan people to get violent, so then a sanction opportunity, G4S security guys certainly increased


    August 4, 2013 at 5:39 pm

    • Signing off and sanctions are what the Government want. They know full well the employment situation and that there’s nothing that they can do. Sanctions will reduce the welfare bill for the taxpayer. Lets face it, we’re UB40’s 1 in 10, and any reduction in benefits will win them votes in 2015 so they can continue thieving from the taxpayers that keep them in power.


      August 4, 2013 at 5:52 pm

  253. My advisor told me there was plenty of clerical jobs about and that 400 people had signed off last week. She said they had all found jobs and not what i said(being forced off). I thought the pantomime season was at Christmas.


    August 4, 2013 at 6:36 pm

    • There are jobs out there, I try to do some job search nearly every day on the internet. There are Xmas jobs coming up now.

      Carl Lawrence

      August 4, 2013 at 6:50 pm

  254. think ‘adviser’ is actually the wrong word, someone drove a car into my local JCP, so maybe starting already


    August 4, 2013 at 6:38 pm

    • Put on CV:
      -Taking initiative; Assertiveness course; Self-employment opportunity as urban driver; Course in Creative Parking.

      Lesson 2: Drive a truck very fast, then emergency stop. Drive to Parliament. Park on Eric Pickles.

      something survived...

      August 17, 2013 at 12:06 am

  255. Perhaps he was rather angry about something. I remember a few months ago when I was about to sign-on the guards at the Hastings JCP were almost throwing someone out and he was very angry.

    Carl Lawrence

    August 4, 2013 at 6:48 pm

  256. I do jobsearch every day, as well as voluntary work, there is a few jobs around the NW Midlands area


    August 4, 2013 at 7:08 pm

    • I do some voluntary work as well and I do it to keep the JCP happy

      Carl Lawrence

      August 5, 2013 at 4:17 pm

  257. Mandatory Work Activity (MWA) is a 4 week 30 hour compulsory work placement (or 75% of time you are available for work) for people the job centre decides are:

    “lacking, or failing to demonstrate, the focus and discipline that is necessary to effectively: seek out and pursue job opportunities or secure and retain employment.” (MWA Guidance pt 15)

    They must give a reason and explain to you why you are being referred to MWA. Any reason should fit the above criteria in italic or they can now use the reason that a “lack of recent work experience is a barrier to work” and you have not taken part in something work experience related recently (e.g. Work Experience scheme, volunteering etc.).

    If any of these below points apply to you, you are not eligible for MWA and you should challenge any referral:

    you are currently working (paid or voluntary)
    you are undertaking employment related study / training
    you are taking part in or recently completed another “employment measure”
    you are being referred because your advisor thinks you haven’t been meeting your
    jobseeker’s agreement.


    August 4, 2013 at 9:51 pm

  258. 18. Given the policy intent of MWA, the following claimants must not be
    considered for referral to MWA:
     currently working (paid or voluntary)
     undertaking employment related study / training
     taking part in or recently completed* another employment measure
    (contracted or non-contracted) aimed at helping them move closer to
    the labour market
    (* A claimant ‘dropping-out’ of an employment measure prematurely may, or
    may not, indicate a lack of focus and discipline on their part; it is for Advisory
    Teams to consider the merits of MWA referral on a case by case basis).


    August 4, 2013 at 10:02 pm

  259. not sure if this a little off topic but………why are the job centre hanging onto job searches when you take them in now? in the past i’ve been handed a new job search and the old one i filled in whereas lately they keep the olds ones.

    doleyuk (@doleyuk)

    August 6, 2013 at 12:25 pm

    • Sanction “evidence”?

      Dole Lee

      August 6, 2013 at 12:37 pm

    • They can see if your jobsearch is the same every fortnight… well, it really should be anyway more or less… same old website etc, …. but that might not be good enough for the jcp nazis.

      Dole Lee

      August 6, 2013 at 12:41 pm

  260. they have 6 of my last job searches in my folder at my jcp, was told to put my ni number on them as well a few times but they can do that as they dont do fuck all anyway.

    told my adviser that i have been to the wp 1 time in 2 years and a total waste of money and i get to sign on at 10am now for dropping that 1on them

    asked if i can do a full time it course at my local collage when wp ends and told no even if i paid for it my self but there more than happy to send me to pound land for 30hrs a week as a slave.

    post wp my jcp is making it up as they go it seems as not 1 of them has a clue what is going on all job points have been turned of and no iad to look for work.

    super ted

    August 6, 2013 at 1:22 pm

    • I was told on front of the JC manager by my advisor that it would be ok for me to attend college 2 days per week post WP as it would get me off benefits in less than 6 months, funding secured, accepted onto a course and given a start date.

      Now the ball is rolling properly the story has changed. JCP are more than happy to stall our chances of moving into work or find us volumtary work but whenever we ask for support with training – “No funding”


      August 6, 2013 at 1:40 pm

  261. its going to be still the same as b4 more than 16hrs a week and no help at all but can be sent to work for 30hrs a week as a slave and that’s fine buy them.???

    super ted

    August 6, 2013 at 1:48 pm

    • In my Post WP action plan she put in college as part of my plan as long as I remained on ESA. On JSA she mentioned that the focus would be more on being available for work and I could be sanctioned for attending college, although job search could be done around college.

      Bear in mind that although the 16 hour part time college rule is still in place, some 8 hour courses are listed as ‘Full Time’. In these cases the Job Centre will not allow you to attend.

      I was also told that the Job Centre hit squad can overrule a doctors certificate so trying to go sick may not work if ATOS say you’re ok (unless u have an ongoing appeal I guess).


      August 6, 2013 at 2:14 pm

      • JCP advisers CANNOT over rule a Doctor: PERIOD!

        Obi Wan Kenobi

        August 6, 2013 at 4:04 pm

      • If that’s the case im gonna get an extension on my doctors note in September.. JCP have wasted 2 years of my time, now its time for me to get some training and peace of mind without them bullying me any further


        August 6, 2013 at 4:38 pm

  262. hi, i need a little guidance for a friend.
    he is seriously being bullied and victimized by his work programme, who would be the best person to complain to?
    thanks in advance 🙂

    emma horkins

    August 6, 2013 at 3:57 pm

    • Work programme providers head office and Job centre 1st. They are supposed to sort it in 15 says. Then Head of the job centre if no response. The parliamentary ombudsman would probably be the best place to go as I’ve never had any joy with either JCP or WP.

      Bullying is not uncommon so maybe the reason for a slow response if many people are complaining.


      August 6, 2013 at 4:03 pm

      • cheers chris.
        they are evil….again today my friend has had a phone call about an appointment he was supposed to go to today, however, he has had no call or letter about this appointment, how can you attend an appointment if you aren’t aware of it? this is the 3rd time now they have tried to have his money stopped! its a shame because i know how hard he is trying to find work, i even help him, sending emails etc, but this work programme is supposed to do that arent they? everytime he goes he says they speak to him like dirt, shuv him in a corner on a computer and leave him, then an hour later they turf him out! hows that helping someone to find work? i do more than they do for him, yet i’m not getting paid! i could do their job better, blindfolded! honest to god, when will they get shut down……
        there is more to this, they are shocking, but i wont go on….

        emma horkins

        August 6, 2013 at 4:28 pm

      • Hi Emma

        You can probably do a better job than those on WP. As a volunteer I help people with IT skills. I also come accross CVs created by WP. Formatting and Personal Statements rubbish. Honesty listed as a Key skill! I saw many CVs on job match which look ghastly formatting skewered. you may come accross this. Though no expert I managed to improve things and make CVs compatable for job match. (CVs created in a series of tables and borders removed once created and posted on job match. Bet you managed to improve your friend’s CV.

        Ginger Nutt

        August 6, 2013 at 4:59 pm

      • Ginger Nutt :
        Hi Emma
        You can probably do a better job than those on WP. As a volunteer I help people with IT skills. I also come accross CVs created by WP. Formatting and Personal Statements rubbish. Honesty listed as a Key skill! I saw many CVs on job match which look ghastly formatting skewered. you may come accross this. Though no expert I managed to improve things and make CVs compatable for job match. (CVs created in a series of tables and borders removed once created and posted on job match. Bet you managed to improve your friend’s CV.

        i did actually, they are useless there, the things ive been told have shocked me how can any organisation be so bad!? i am actually quite could at things like that, ive taught him the basics of using a computer to, ive also fixed his computer! lol, unpaid! i wanna know how they can justify their wages, to me you have to do a job properly to be paid or be sacked, simples!

        emma horkins

        August 6, 2013 at 5:10 pm

      • Another good example is when WP providers and JCP ask for a copy of your CV.. Take a look at that same CV once they’ve had a mess with it for a gew weeks. Qualifications get removed and skills and experience get put on to try and match you to jobs.


        August 6, 2013 at 5:12 pm

      • You mean to say they remove what that once they mess about with your CV i.e.they put on skills you haven’t got and remove the ones you got or useless qualifications like employability skills.

        Technically at best you have got a fraudulent CV or at worse one that worsen your own job prospects. Bet your CV looks worse ie tabs skewered than the one you got before.

        Ginger Nutt

        August 6, 2013 at 5:17 pm

      • My work experience is as follows electronic engineering apprentice at the age of 16, carrying out maintenance and breakdown repairs on gas and electric furnaces. I specialised in control instruments repairs. I went onto driving buses and coaches when I was made redundant at the age of 24. I was ill at work and thus lost my driving licence 2 years ago at at the age of 33.

        On the cv produced by my Work Programme Provider my positions held are listed as Corgi Gas engineer, electrical engineer, electronic musical instrument repairs engineer and bus driver.. My 10 GCSE’s were removed and in its place numeracy and literacy which I assume we’re the two infant school tests I sat at my 1st appointment.

        I also have HGV1 licence listed under my key skills. It was a PCV licence I held not heavy goods.

        I recieved calls asking me to attend interviews for HGV driving positions all the time. My cv had been forwarded by the provider.


        August 6, 2013 at 5:41 pm

      • Frustating

        Provider is providing you a fraudulent CV. I think it is a criminal offence to say that you are a Corgi Fitter when you are not. It will be you that gets done not Provider. Years ago someone got told off at an interview because a provider put something in a cover letter without her consent which was not true.

        If you go for interview you will have to explain that Provider has put things on your CV without your consent.

        Ginger Nutt

        August 6, 2013 at 6:07 pm

      • My own CV that i use for spec letters and applications is 3 sides if printed and has bullet points listing my job roles and responsibilities for each of the two companies I’ve worked for.

        I’m waiting for next month now so i can get into college until May. Worst case scenario, I’ll sign off. There is already a large dossier of info ready to make a complaint against my WPP and Jobcentre plus directly to the ombudsman service to include charges of disability discrimination, harassment, false sanctions and bullying. I had to see National Careers Service as part of the WP, I expressed my interest in teaching science in school and they pointed me towards college and then uni. My WP provider did a follow up review at my next appointment and commented in the advisors comments that my illness is a disability that can’t be accepted in a teaching environment (I checked and it was wrong) and that I should set my sights lower. Also that she felt that i was deliberately doing this to avoid applying for work. I was handed a printed copy of this to sign and refused to hand it back to the advisor. After this I requested a copy of every piece of paper that was put onto my file. At the end of the WP the file never got sent to the Job centre.


        August 6, 2013 at 6:30 pm

      • Hi Chris

        corgi engineers as you know needs to be registered. Those nimcompoops providers should know this. To be forced to lie about this is criminal especially if it ends up with you getting done. Might be worth getting advice on this especially if provider is encouraging you to be fraudulent. You need to save yourself from being taken on by cowboys.

        Ginger Nutt

        August 6, 2013 at 6:20 pm

      • It’s just really frustrating that this is being allowed to happen. When i said i wanted to raise a complaint the jobcentre just advised that it wasn’t in my interests and I should draw a line under the wasted 2 years.


        August 6, 2013 at 6:44 pm

      • Maybe go to CAB and explain what has happened i.e forced to do something fraudlent or get sanctioned. It does need to be looked into. Remember a lying CV will get you found out in long term. WP don’t care about that as long as they get their money.

        Ginger Nutt

        August 6, 2013 at 7:06 pm

      • Thank you Gingernutt.

        We have a walk in CAB surgery here on a Wednesday. I’ll book an hour tomorrow and start the ball rolling I think. What you say about the fraudulent gas qualifications hits home with me wanting to retrain as a teacher as the slightest thing will show up on my CRB and fraud will cause damage to my career.

        Is there any way to ask for my cv to be retracted as my cv is probably still circulating out there even after I’ve finished WP? I’m guessing that they have a set number of applications to hit per week/month and they just tailor the cvs to match. The Jobcentre have a copy of my proper cv and the WP one.


        August 6, 2013 at 9:08 pm

      • I Don’t know but if that CV is public on job match you can either delete it or make it private. Just tell CAB everything that has happened especially if it could led to you having a criminal record. Before deleting print it in case you need it for a witness. Follow your teaching dream.

        Ginger Nutt

        August 6, 2013 at 9:22 pm

  263. Hi guys, interesting comments. I saw my ‘Personnel advisor’ the other week, I had not ticked the box to let them access my account, I said “do i have to?” His reply was of the”well it will be worth it.” Then came the velvet glove he said if I don’t I will have to go in and see him the
    next day, and the day after that, and the day after that! he wasn’t nasty with it but even so…
    can they do this? Any suggestions from any of you guys would be helpful. I see him Monday but I’m going to go the citizens advice tomorrow and see what they say. Also I’ve noticed that if I apply for a job through the UJS and it takes me to an outside website then the job does not appear on my jobsearch log that I’ve applied for it. So why would they want access to my UJS account if half the jobs you apply for don’t show up?


    August 6, 2013 at 4:41 pm

  264. emma horkins :

    Ginger Nutt :
    Hi Emma
    You can probably do a better job than those on WP. As a volunteer I help people with IT skills. I also come accross CVs created by WP. Formatting and Personal Statements rubbish. Honesty listed as a Key skill! I saw many CVs on job match which look ghastly formatting skewered. you may come accross this. Though no expert I managed to improve things and make CVs compatable for job match. (CVs created in a series of tables and borders removed once created and posted on job match. Bet you managed to improve your friend’s CV.

    i did actually, they are useless there, the things ive been told have shocked me how can any organisation be so bad!? i am actually quite could at things like that, ive taught him the basics of using a computer to, ive also fixed his computer! lol, unpaid! i wanna know how they can justify their wages, to me you have to do a job properly to be paid or be sacked, simples!

    meant to ‘im quite good, not could’ doh!

    emma horkins

    August 6, 2013 at 5:11 pm

    • Hi Emma

      If we work for WP system is probably skewered us. I saw one job ad for an employability advisor. one criteria – We must get people to get round our way of thinking. i.e we must get round to WP way of thinking. WP way of thinking is probably pressure pressure pressure which is not my way of thinking. I prefer to take time with other peoples job search so that they can stand a chance of an interview. or to check travel to make sure that the earliest bus does not arrive half an hour after starting time.

      Ginger Nutt

      August 6, 2013 at 5:42 pm

  265. they have to pay bus fair if its not ur signing day same as wp or give you a bus pass

    super ted

    August 6, 2013 at 5:12 pm

    • and thats helping them save money how? what an absolute joke of a system!

      emma horkins

      August 6, 2013 at 5:27 pm

  266. and thats helping them save money how? what an absolute joke of a system!

    i only went to the wp 1 time in 2 years, well it was 2 times but they lost me first time round and left me in the puter room till they was closing.

    cost 400 quid for that

    been sanctioned 3 times for not going and won them all as the letters dont match the dates they were for so just at random.

    got all the paper work from the last 2 years so lets see what the dwp do about this

    super ted

    August 6, 2013 at 5:37 pm

  267. thinking about apprenticeship to get me signed off, in retail, as thats what I do, Im sure on post WP, they can make you do unlimited work (workfare) anyone know of anyone who has to do it?


    August 6, 2013 at 5:54 pm

  268. I am on a course this week thats suppose to be helping me find a job in an office. I am gardening at a roman fort and team building with other people. There are 12 of us and they are paying our bus fares and providing meals. I am getting nearly £20 back inbus fares. How is this saving taxpayers money?.


    August 7, 2013 at 1:48 am

    • Might be useful for those who want to work as gardeners but then gardeners wouldn’t be sent on that. At least you are getting free meals. (Providing you are not left starving)I am an admin volunteer I can’t rememeber gardening being part of of my tasks. However if you wanted gardening you might just spend a week in an office. Crazy!!!

      Ginger Nutt

      August 7, 2013 at 6:54 am

    • David are you gardening at Fort Paull, Yorkshires only remaining Napoleonic Fortress? That is the only fortress I know of around the East Riding area.


      August 7, 2013 at 12:50 pm

  269. I did a gardening course and making stuff, clearing footpaths in 2003 for about six months. It was called BTCV, it doesn’t exist anymore, well not for JSA people. I did enjoy it.

    Carl Lawrence

    August 7, 2013 at 6:30 pm

  270. carl, was that new deal 18-24? I did the IAP WEX course, 13 weeks workfare/jobsearch, good thing though after that, claim starts from day 1


    August 7, 2013 at 6:49 pm

    • It was called BTCV and it was available to all thourgh New Deal. But about a year after I left the lads started stealing some tools etc and they decided to become private and came off the new deal options list.

      Most people on it behaved pretty well whilst I was there. But there were two lads (twins) who almost murderers (I am not joking). One day we were doing some work and one of them tried to put a axe into my boots. Fortuantly my boots were very tough and were supplied by BTCV. I kept them until late last year when I replaced them, but you could always see where that axe went in, a bit like a scar.

      The day something worse nearly happened. Our group stayed on site to do some gardening work. Our site was in Ore, Hastings,between two substations. Our group was there with our supervisor and our L-Reg Ford Transit Minibus parked out of use. The twins were with another lad called Danny near one of the substations when one of them threw a wooden stick into the substation and caused a minor powercut. Fortuantly it was a wooden one if it was metal pole or something, well I wouldn’t be here now typing this, all of us would have been killed. Their father picked up the twins soon after and they were expelled off New Deal/JSA.

      The site doesn’t exist anymore, there just a empty space between the two substations.

      Carl Lawrence

      August 8, 2013 at 10:51 am

      • Shows you what idiots some people are. trouble is it gives people a bad name. i.e they can’t trusted since they steal things. It may mean.that the more reputable organisations do not want anything to do with WP, New Deal etc or for that matter not want to employ a job seeker. Vast majority are decent people but it is a few bad people causes the decent majority yo be tarred with the same brush i.e be treated as school kids instead of adults.

        You certainly were lucky to be alive after what idiots did

        Ginger Nutt

        August 8, 2013 at 11:38 pm

  271. Glen 1305 Yes I am at Fort Paull.


    August 7, 2013 at 8:18 pm

  272. I got myself into trouble today because i went to toilet without telling the supervisor where i was going. She even followed me there and was waiting outside to tell me off. We are being treated like 5 year olds.


    August 9, 2013 at 12:14 am

    • May be worth raising a complaint against JCP for bullying.

      They want to make it as unpleasant as possible so that people will sign off rather than endure the bullying, humiliation and loss of self respect that Jobcentre+ is more than capable of dishing onto the unemployed. Falling on hard times either through illness or redundancy now means being made to feel like a criminal. If euthanasia was legalised in the UK, the job centre would be a bigger name than Dignitas.

      There is a whistleblower video on YouTube where a JCP advisor admits that job centres are put into leagues and the one with the most sanctions/people signed off get prizes in the form of vouchers. One 44 year old guy was sanctioned and kicked off JSA because he simply could not read or write properly to fill in application forms. He was mot offered any help to overcome this. The advisor openly admits that the jobcentre are using people with disabilities or with special requirements as easy sanction targets.


      August 9, 2013 at 12:57 am

    • Surpose your supervisor wasn’t around to ask if you want to go to toilet. You will have a slight problem.

      Ginger Nutt

      August 9, 2013 at 7:44 am

      • A factory in Honduras are in the news this week because they are making their staff (male and female) wear incontinence pants. They have to sit down all day and are expected to piss and shit into their pants and clothes, as the pants look unable to cope with more than a bit of piss. Toilet breaks are only allowed when the incontinence pants fill up with piss and shit. To change into new incontinence pants.
        As well as being disgusting, stinking, covered in piss and shit; it will cause disease and also lead to infections, especially among the women; plus cause sores and burns and rashes.
        That factory in Honduras should be closed down and all the workers should get at least 6 figures in dollars of compensation.

        I wouldn’t be surprised if the idea came from top UK employment expert IDS. Unless it came from Mark Hoban and Grant Shapps.

        something survived...

        August 17, 2013 at 12:26 am

    • What course is it that you are on? and who is the provider? Just asking so when I go to my interview at JC on Tuesday I make sure they don’t send me on this course.


      August 9, 2013 at 3:13 pm

  273. I would not say i was being bullied just patronised and being made to feel i was back at school and having to ask the teacher if i can do something. I think its been a week doing gardening that will not help me find an office job that i have wasted. If i complain to the job centre they will ask if i want to sign off or see a manager. Not many people can afford to sign off and be without money so unemployed people have not got many options.


    August 9, 2013 at 5:17 am

    • same problems may apply for those who want to work in gardening but ends up in an office. They may call it broadening your horizons. Worth complaining once you get a job.

      Ginger Nutt

      August 9, 2013 at 7:47 am

  274. Here is an interesting Freedom of Information request about zero-hours contracts in relation to JSA claimants – some good news for a change!

    From the response, “Jobseeker’s Allowance claimants are not required to apply for zero hours contract vacancies and they will not face sanctions for turning down the offer of a zero hours contract”.

    Nevertheless, it is utterly amazing that at a time when there is so much in the national news about zero-hours contracts, the DWP is intending to increase the treadmill of jobseeking by introducing the absurd 35 hours rule!

    Now if only there were a zero-hours contact for JSA claimants while job-seeking!

    See this link for the response to the FOI request:

    Click to access FoI.3022.RESPONSE.pdf


    August 9, 2013 at 8:28 am

    • Tobanem, do you have any more information about the 35 ‘job-seeking’ rule?

      Andrew Coates

      August 9, 2013 at 3:33 pm

      • Information on the 35 hours rule is patchy.

        I originally understood it was to be brought in as an integral part of Universal Credit – which as you know, will not be fully rolled out across the entire country until late 2017.

        On the other hand, one claimant said he had been told by his advisor that the the 35 hours jobsearch rule was coming in at the end of August. Another claimant was told it was coming in October – although I don’t know in that case if the advisor meant it was part of Universal Credit which starts its national roll-out in October.

        Mind you, chaos and uncertainty are nothing new at the DWP!

        One thing is certain, speeding-up the treadmill of jobseeking by increasing the hours spent doing it, will not create one single new job, so harassing people to spend more time job-seeking is unlikely to increase the number of filled vacancies.

        Only the creation of real jobs will reduce the dole queue – and most people would then get back to work themselves without the so called “help and support” from Jobcentre personnel.


        August 9, 2013 at 4:42 pm

      • To be honest I don’t think there is any consistency in anything the job centre does. One advisor will say one thing, then the next one you see will tell you the opposite. Then when you see the first advisor again, they tell you something different again.


        August 9, 2013 at 5:02 pm

  275. What is this fear regarding the 35 hours rule. I would like to know from someone on this sounding board how the jobcentre will know you have done 35 hours jobsearch.

    It will be impossible for every job claimant to attend detention centres to be monitored 35 hours a week as they won’t have the staff and there will not be the buildings available to put everyone.

    The only way I can see jokecentreplus enforcing this rule is if we all have to write a diary of all our movements from the time we get up until the time we go to bed. For example got up 8 oclock had a shit and shave, played with myself. 9oclock cleared mess up with tissue, 10 oclock logged on to Universal Jobcrap etc ….

    Don’t worry x factor returns in a few weeks


    August 9, 2013 at 5:59 pm

    • Also unless they monitor us somehow, where is our prove that we have done 35 hours job search etc. The dairy is not prove and the job search form that we fill in is not prove to me as anyone can put pretend jobs or jobs that they have found, but did not follow through. Unless they can monitor us or something I do not think that this rule will go ahead anytime soon at least.

      Carl Lawrence

      August 9, 2013 at 7:37 pm

      • I use a communal computer in a block of flats somewhere in deep in Suffolk. Last time I signed on at the Jobcentre {I am On The Work Programme} I was told that one particular device {The communal computer} was being used to play an awful lot of games and nobody seems to being do much in the way of Jobsearch. They told me that yes the could tell through account logons that I was using the computer for Universal Jobmatch and other jobsites. I think that the jobcentre front line advisor was hinting that my using Universal Jobmatch, cookies are automatically enabled and the isp address is shown at their end. I will try and find out more if I can the next time I sign on and let you folks know


        August 10, 2013 at 8:10 am

      • Why don’t they simply devise some kind of chip and tag so they can make sure of what you 24/7?

        Andrew Coates

        August 10, 2013 at 9:21 am

      • Might be best to keep that “brilliant” idea to your self. (do you detect the hint of sarcasm) Don’t;t really want JCP to get wind of this one.

        Bestway to do is to log activities and break them down. I.e walk to job centre 30 minutes. log on to ujm, ujm is down, try again still down. Can’t use computers, 10 minutes, book another time slot 5-10 minutes. leave job centre. walk home 30 minutes. Won’t take long for diary to get filled. They may get fed up and you get your benefit as usual

        Ginger Nutt

        August 10, 2013 at 9:57 am

    • Joke (Paraphrased from elsewhere):

      IDS goes on a date with a woman, telling her he is single and available. He says he has been told he is too kinky. The woman says “that’s amazing, my last boyfriend left me, so I know what you mean, he said I’m too kinky too!”

      As both of them have a similar problem, they decide to go to a hotel and have fun. IDS goes into the bathroom and spends a while getting dressed up in really kinky bondage gear, like latex rubber or similar. He comes out, ready for sex; and sees the woman putting her coat on and leaving the hotel room.
      “Where are you going?”

      The woman says, “I’ve just finished. I already shagged your car, and then had a shit in your briefcase; so I’m going!”

      something survived...

      August 17, 2013 at 12:37 am

  276. What amazes me is one of the basics facts,that has been thrown in my face for the 2 years that I have put up with this shite called the WP…”You have not conformed with what,”The contract that you agreed too” I have not been sanctioned,I was warned that I was 6 minutes late(once) and have been Jonny on the spot since,but they have failed to deliver their part of the “Contract” does this not work both ways with the JCP/WP ? and keep in mind that they sanction us under this guise!


    August 9, 2013 at 8:08 pm

    • I have had to put up as well. I was late once, but it wasn’t my fault it was bus, but the advisor didn’t seem to understand me. The only good thing from them is that they do pay my bus fare every time I go there.

      Carl Lawrence

      August 9, 2013 at 8:50 pm

      • Hi mkmkmkmk

        Certainly should work both ways. i.e you are told to turn up in time for your appointment they should turn up in time to see you. Maybe if they were late 6mins late for next appointment you can walk out. Mind you you will need a lot of guts to do this. Probably not reccommended.

        Ginger Nutt

        August 9, 2013 at 9:15 pm

  277. cant wait to see what my new jcpadviser says about me not going for the hole 2 years been sanctions a few times and won um all.

    got all the letters from my provider a massive 5 of them and my sanction doubts wins and the dates dont add up/ match any dates on the letters from my provider.

    my sanctions have also been deleted from the jcp system as if i never been on the wp?

    got one on there from 2010 tho

    super ted

    August 9, 2013 at 10:29 pm

  278. I cant for one moment see my local JSA ‘hit squad’ advisor being any worse than the provider’s would-be ’employment consultant’ whose desk I have been graceing for the past (nearly) 2 years so I’m not too concerned.
    All my jobsearch, CV, cover letters are up and running if they want to take it apart I’ll jump through the hoops and play along – there’s nothing mandatory I haven’t yet fulfilled in over 5 years claiming and ZERO sanctions how’s that for a clean licence!
    Whatever they try, however hard they bully, THE END RESULT WILL ALWAYS BE THE SAME…claim the benefit that I am entitled to!


    August 10, 2013 at 4:33 am

    • Hello Charlie, I read your posting with interest. I have been claiming for over 4 and half years as my circumstances dictate I have to have a full-time job and am unable to live on part-time wages as live alone with no children and I cannot apply for any support other than JSA, Council Tax Support and Housing Benefit, and to claim WTC I have to be employed for at least 30 hours a week unless I have children in which case its 16 hours to claim WTC as a top up.

      I have also not had a sanction in 4 and half years though the Work Programme which I finished in July tried but failed miserably as they had no grounds to submit me for a sanction.


      August 13, 2013 at 8:37 am

  279. Its an Employabillity Course at RDS Training. We get a certificate in employability and one in customer care. The person in charge admits they are not much and probably will not help you get a job.


    August 10, 2013 at 6:39 am

    • Yes I was sent on one too in Suffolk . We were told that if we mentioned it on our CV etc {As if we would} we would get a sanction doubt. I was told I was too focused and too well organised and there was nothing much they could do for me. I was also told I was too observant and picked up on some stuff and saw through stuff too quickly. They told me that I was just to go through with it to avoid any sanction doubt. Needless to say that this was out sourced from wpp to another organisation that I will Not name on these pages


      August 10, 2013 at 8:03 am

      • A bit daft going on a course if you risk getting a sanction doubt for mentioning it. defeats the Object. the purpose of course as you know should enhance your skills and give you the decent qualifcations worthy of noting on CV.

        Since you were informed of being focussed, well organised, and observant – worth treaking your personal profile key skills to include them (if there were not already there) All worthwile skill to log but too easily missed by WP/JCP people.

        Sounds like you could run the course!!

        Ginger Nutt

        August 10, 2013 at 8:26 am

    • Attitude of person in charge is appalling and unprofessional. Customer Service certificate is useful to put on CV (unless you already got a level 1 or 2.) Maybe keep unemployability cert off the CV. Check the website

      Ginger Nutt

      August 10, 2013 at 8:03 am

    • I thought that company just did SIA courses, unless that is a different RDS Training Ltd im thinking of.


      August 11, 2013 at 7:36 pm

  280. Thanks for the advice Ginger I will take that on board. ;0)


    August 10, 2013 at 8:30 am

  281. Also there is not enough jobs out there for 35 hours rule to go ahead. I do some jobs nearly everyday and only spend about an hour doing and after that there are not anymore jobs to go for until the next day etc. So how is someone suppose to do the 35 job search if there are not enough jobs to spend time applying for?

    Carl Lawrence

    August 10, 2013 at 8:32 pm

  282. finally got job after nearly four years of unemployment, I just signed off n never bothered 2 inform the wp.. any how 3 months of working and I still have the work programme phoning me, av
    told them 2 bolt but there phoning me daily….


    August 10, 2013 at 8:35 pm

    • Well done Ek in getting your job. WP basically want to get their money. They will probably still get their money anyway.
      Try changing your phone number.You could do without the hassle of WP breathing down you neck.

      Ginger Nutt

      August 10, 2013 at 8:45 pm

      • thanks ginger nutt , yeah
        am gona change ma number,


        August 10, 2013 at 9:08 pm

      • Word of caution. If the wpp find out who your employer is, the jobcentre may tell them. Wpp have a habit of phoning your employer.


        August 11, 2013 at 9:18 am

      • The WPP are probably chasing after an outcome payment. Mine was the sister company of a recruitment agency and once I started my job they were pestering my boss on a daily basis with nuisance calls touting the benefits of work trials and using them for temp workers. In the end my boss just told me if I answered the phone to them that I must tell them that he does not take unsolicited calls. If I hadn’t been laid back off on health grounds I’d have probably been sacked for the harassment that I brought to his door.

        I start back at college fill time from next month and am trying to get back to work with the same employer as I could work the hours around my study.


        August 11, 2013 at 9:38 am

      • Point taken. I don’t think WP can take a payment until a person has been in work for 6 months. If a person is in work they can complain about WP from that position.

        Issue there is WP is taking the credit when in reality they have done nothing for a person. I.e being parked on WP for 2 years.

        Ginger Nutt

        August 11, 2013 at 1:22 pm

  283. They are determined to sanction us. Try this with your JC advisor. They say there is a skill set match therefore U must apply even though u know it is not going to happen. Interview them. “Simples”. Turn it around.,ie, typical interview situation, lots of easy questions to put at ease. Take us thru your CV..and the killer question is “Why do u wish to work for us..?” (what do u know about our business…they don’t get it, just focussed on their targets}. U can research and try to blag it. Would an employer take YOU on, u know nothing about the business? Fail.


    August 11, 2013 at 2:20 pm

    • I agree with you. I remember I had an advisor once who tried to force apply for a job which I wasn’t able to do. But he was a bent advisor because he lied about him doing things with me which he never did. I was sanctioned then, but only for about a month and mentioned to get another low benefit during that time, so I wasn’t completely broke.

      Carl Lawrence

      August 11, 2013 at 3:40 pm

      • That is criminal. He should be sacked. I suspect that the organisation was bent as well. If you had to apply for a job which you could not do you wouldn’t get selected for interview in anycase.
        Sorry about the sanction. a month is a long time.

        Ginger Nutt

        August 11, 2013 at 3:53 pm

      • I think he was sacked after I complained etc. It was a adviser at the JCP when I was on New Deal back in 2005.

        Carl Lawrence

        August 11, 2013 at 3:58 pm

      • hopefully he won’t be working for WP.
        If sacked he will learn what it is like to be on benefits. He might end up being on WP. if that is the case then he will now know what it is like and learn from it.

        Ginger Nutt

        August 11, 2013 at 4:03 pm

  284. I went to sign-on today as usual and was told to attend an interview on this coming Thursday (15/08/13) at 11:10am as my WP is coming to its end. I will tell you how I get on Thursday and see what happens after that.

    Carl Lawrence

    August 12, 2013 at 4:59 pm

  285. ive just finished the work programme but currently on a security training course I have my first appointment with the evil jobcentre people on Friday coming so will see what cr4p they want to throw my way bring it on you evil scum with no respect for your fellow human beings job advisors are a disgrace to the community and they think doing their job is an excuse well not in our eyes…


    August 12, 2013 at 9:21 pm

  286. I started the second week on my course on Monday. What a shambles We are now in a classroom from 9am to 3.50pmSomebody asked if they go out at dinner time but was told no. The Furthest we can go is to toilet or the smoking area. I got into trouble for wearing the same clothes as last week. I told the tutor that i had washed them but she did not sem convinced. In the afternoon the tutor did not know the difference between addition and multiplication so I had to help her. If anybody wants to avoid this course it is called Employability and Customer Care.


    August 13, 2013 at 1:11 am

    • It does sound like a shambles. that tutor has a lot to answer for. Firstly not everyone has a vast wardrobe like hers. I never heard of anyone getting into trouble for wearing the same clothes as last week.

      As far as lunch breaks are concerned was lunch provided or did you have to bring your own. Did the tutor go out for her own lunch. Those who forgot or had no lunch to bring would be struggling to cope.

      I could remember as a child my maths teacher telling us that her child of 8 could do this everytime we got a question wrong. Maybe that child of 8 could teach the tutor the difference between addition and multiplication. For that reason along tha tutor should be sacked/retrained.

      Ginger Nutt

      August 13, 2013 at 8:13 am

  287. I went to Avanata to-day to do some job search and as my advisor was rather busy, I emailed her after I left about my exit interview is etc. I got a email back saying that I had missed it, should have been sometime last Thursday, but I never knew anything about it because I never had a letter, phone, or email about it. I know it is not my fault, but I feel bad because I have never missed one of these interviews etc in my life, I have always attended them. I will tell the JCP Adviser on Thursday morning of what happened and I will make sure that I make it clear that it wasn’t my fault. I really do hate Avanata now, I’m glad I have left and they haven’t helped me at all. Also I did email Avanta saying I am sorry about not attending etc, but having no letter, so its not my fault. Lets see what happens on Thursday.

    @David, how long is that rubbish course that you are on?

    Carl Lawrence

    August 13, 2013 at 5:22 pm

  288. Sex is always “sold”, love… don’t kid yourself… but like any other commodity it depends on your “market value”. All right when you are young and hot… not so good when you are old and wrinkly. Can’t see me mummified pussy fetching much and that’s with the bloody bedroom tax to contend with.


    August 13, 2013 at 6:53 pm

    • I like “em” old and wrinkly they taste better to (lol).


      August 15, 2013 at 9:57 am

  289. National careers service is okay, treated well, I think, but the post work programme advisors have no people skills or tact, and are trying to bully claiments into signing off, although my ‘adviser’ today not as bad, kept me waiting 20 mins, but apologised, and was generally fairly quiet, but i wouldnt say friendly


    August 13, 2013 at 7:22 pm

    • Think that Nat Careers Service should be independant of WP, JCP etc since school leavers, people wanting careers change use them. At least your adviser had the decency to apologise. Most WP, JCP people wouldn’t.

      Ginger Nutt

      August 13, 2013 at 7:38 pm

      • National Careers service were the best part of attending the work programme. I’d already decided on what I want to do and looked into the courses etc. They helped me with getting the wheels in motion with arranging my student loan for next month.


        August 13, 2013 at 7:42 pm

  290. To be fair things improved on the second day. We were all allowed out at lunchtime for an hour. The food is provided by the company and is free. It is the tutor first week of doing the course and it would be more beneficial to her and the group if somebody sat in with us. She also said i looked smart today. The course lasts two weeks and finishes on Friday.


    August 13, 2013 at 11:55 pm

    • Pleased things have improved. Hope improvement continues. What level customer service are you doing?
      At least you get free food.

      Ginger Nutt

      August 14, 2013 at 7:21 am

  291. Over at the DWP they are being hounded by a Jason Day (hat tip to you Jason).
    Jason spotted the small change to the DWP guidelines which altered the ability to send WP returners onto MWA. and the DWP seem now to be tying themselves in knots whilst trying to face two ways at once.


    August 14, 2013 at 7:34 am

  292. Level 2 in Customer Service. Today we had to do an oral presentation.


    August 14, 2013 at 5:07 pm

    • Level 2 Sounds very good. Oral presentation sounds interesting and nerve wracking

      Ginger Nutt

      August 14, 2013 at 7:23 pm

  293. I’m glad the course has improved now. I’m having my first JCP interview tomorrow morning with someone called Sarah. Hopefully she will be quite nice and friendly and maybe helpful. I will tell you how I get on.

    Carl Lawrence

    August 14, 2013 at 8:36 pm

  294. lol this has got more comments than the “New Deal” thread 🙂


    August 14, 2013 at 11:21 pm

  295. Oral presentation topics included Merlin, Hull FC, Hull City, Bi Polar, Rock Music, Drawing,Archery and a Claude Monet painting. I did mine on Liverpool FC.i


    August 15, 2013 at 2:23 am

    • Could you do one on ‘Why this exercise sucks’ or ‘Work Programme is crap’?

      something survived...

      August 17, 2013 at 12:44 am

  296. I got a phone call from the JCP this morning saying that they could not see me this morning, and it has been rebooked for next Monday at 1.30pm.

    Carl Lawrence

    August 15, 2013 at 9:20 am

    • Recieved a letter in the post this morning.. I have been sanctioned for not attending an interview on Monday 15th August that I did not know about. They put an 0845 number on it to call to explain why but it is not recognised. Went into the job centre to try and sort it there, told to go away as I didn’t have an appointment. When I got to see the manager he took me into a quiet room to see what the problem was. He left for 3 minutes and came back with the letter that was apparently ‘sent’the week before.

      Sanction still stands as I failed to report. How can you be at an appointment that you don’t know about? Next appointment is 6th September. Also the advisor I saw on 2nd July said that they would not be calling me in until early September due to being on a doctors note and awaiting ATOS medical.


      August 15, 2013 at 2:27 pm

      • How long is your sanction?

        Carl Lawrence

        August 15, 2013 at 4:13 pm

      • It’s a 4week one. The appointment letter I assume was never posted as the letter was in an addressed brown envelope with the Belfast address on the back. First sanction I’ve ever had so will be appealing this one as I’ve complied with everything they’ve asked me to do. The security guards told me that my advisor who i had asked to speak to was on holiday, yet when I asked to see the manager, he took me straight past her on the way to the interview room! The manager was sympathetic and very apologetic, however this is not good enough. The complaint will be going to the top with this one.

        I start college next month, and have agreed to doing some voluntary placement within the science and maths department in a secondary school as I am aiming to go along that route into teaching (both were suggested and agreed to by my end of WP advisor but now she has no recollection even though she put it in my action plan!) I’m also seeking paid work at the same time so will have to give up the voluntary if I land a job in the meantime. I’ve paid for my own CRB as this is something that I really want to do.

        Just seems that you can’t win with JCP. If they’re not bullying you for not get invited to interviews despite applying and sending letters they set up bogus sanctions.


        August 15, 2013 at 4:43 pm

      • if you never signed for the letter and they cant prove you signed for the letter then they cant sanction you go to cba or local mp


        August 15, 2013 at 8:34 pm

      • Shall be taking legal advice and looking to seek some sort of financial compensation for the bullying and incompetence I have been subjected to in the last 2 years by ATOS, JCP and my wpp.

        I personally don’t think the letter had even been sent. The letter the manager handed me today was in a crisp brown envelope. If he wanted to print me a copy of the letter that I had supposedly recieved there would have been no need to put it in a sealed envelope for me to open it again in the next room.

        I attended a JSA appointment a week just before i overturned my ATOS medical last year where they had changed my appointment but not posted the letter so I ended up travelling for an hour each way by bus. I was handed the letter by the G4S guys at the door as I went to sign in, a big red ‘REARRANGED APPOINTMENT’ rubber stamp on the top corner of the letter.

        Add that to being issued with a doctored cv by my wpp provider claiming me to be a Corgi gas installer (potentially getting me into trouble). I complained about this today and the advice from the JCP manager was to draw a line under the last 2 years and start again.


        August 15, 2013 at 9:29 pm

    • Its probably ok for them to rearrange appointments but not ok for you to rearrange appointments. At least you got to hear before you arrived at JCP

      Ginger Nutt

      August 15, 2013 at 4:46 pm

      • Hi, Slightly off topic, but I have just logged into my UJM account this afternoon to find that 4 notified jobs have been saved by my advisor. I have been in hospital for 3 days after suffering from a severe epileptic seizure late on Friday night which required medical intervention in order to enter recovery.

        The vacancies that have been saved for me are all over the 90 minutes travel time specified by JCP, with the nearest vacancy being 46miles away. All four vacancies are totally unsuitable for me due to my medical condition. Three of them are for driving roles even though they know I have no driving licence due to epilepsy. The 4th vacancy is for a HVAC (High Voltage electrical) engineer on railway lines, also requiring a driving licence and PTS (Personal Track Safety) certificate which I do not have at present. Also would they seriously expect me with a doctors note for Complex Partial seizures to work with the danger of 25’000 volts around me? I have to be selective about the work I do as I cannot work with machines, high voltages, heights, driving or new water.

        I did not tick the boxes giving permission for my advisor to access my account, yet when I’ve been on there today they were ticked and the CV my WPP did (which is fraudulent to the point of qualifications added/removed) has been added. I have gone back into my profile this afternoon and unticked them again and saved the settings. Have also deleted the WPP CV.

        Since my 1st post WP appointment at JCP in July I have already been sanctioned for not attending an appointment which I did not know about. The letter was handed to me in the Jobcentre when I went in as they had put a non recognised number on.

        Where do I stand with regards to the positions I cannot do? I have composed a complaint directly to the Ombudsman Service and Independent case examiner (as advised by CAB) to be sent by special delivery as I have had no joy with JCP (they advise me to sweep under the carpet and I should be aiming to get back into work, ANY work). I’m totally knackered, not sleeping and the stress from this bullying is probably the main contributory factor to my epilepsy getting worse and putting me in hospital. I have another appointment at the Jobcentre on 6th September at 9am. Then ATOS (who I’ve had to overturn twice already) the following week.

        I think that DWP are making it so unpleasant to claim benefits that people are forced to sign off just to keep their health and sanity. I have already been back into work twice in the last 2 years and both times witnessing my epilepsy has been enough for my employers to comment that I shouldn’t be at work. I don’t cry often but these crooked b***ards have got me in tears.


        August 18, 2013 at 4:43 pm

      • Hi Chris

        Sorry to hear that you have been in hospital.
        Hope you get some joy out of Ombudsman Service and Independent Case Examiner. It seems that JCP are bullying the most vulnerable people.

        Might be worth changing your password because no one should have got into UJM without it.

        Ginger Nutt

        August 18, 2013 at 7:19 pm

      • Yes I think you should change password, as someone is trying to be a hacker I think.

        Carl Lawrence

        August 18, 2013 at 7:29 pm

      • Seems that hackers etc are JCP/WP people. Are they above the Law? I.e. If they put fraudlent things on your CV it is not them that get the can but the claiment.

        Ginger Nutt

        August 18, 2013 at 7:35 pm

      • Have changed my password although I’m not sure how much use this will be. The last time I saw my JCP advisor i was expecting her to pass the computer keyboard over the desk for me to log into UJM but she said that it wasn’t necessary. She rattled the keys away and she was in! Not sure how she pulled up my details, but I’m guessing it was by matching name and postcode in order to get my gateway ID and that she had administrator access.

        I do get the feeling that the advisors in the job centre have more access to our UJM accounts than they are letting on though.

        My neighbour works for the benefit payment side of JCP and let slip that if we log into UJM at the Jobcentre, they have software running on their pc’s that can remotely take control of the keyboard and mouse of their computers and even log which keys are pressed so there may be a possibility that there is no need to give permission for them to access your details. My previous employer used to use similar software on their network to monitor internet abuse.


        August 18, 2013 at 9:28 pm

      • Might be best to do job search activity away from job centre. It seems that they can do what they like to our accounts. the only thing that seems to be about not be able to amend CVs in Job match is that they can’t do it either. Unless they of course copy and paste and restore CV to UJM. Worth checking your CV everytime you apply for a job. Seems that they are abusing the system. What can one do about it???

        Ginger Nutt

        August 18, 2013 at 9:45 pm

      • I was given instructions to set up my UJM account at my 1st post WP appointment. I complied to keep them happy but I usually search and apply for vacancies via the careers section of company websites seeing as no reputable company seems to advertise via UJM anyway, plus the fact that the search facility on UJM is crap. I just log activity on there. Since when did Aberdeen and Preston become within 20 miles of Wolverhampton?

        We had our local Self-servative MP canvassing round here at some point over the weekend and he’s poked a leaflet through my door. Might see what he has to say on the matter and what help is available in return for a vote (wouldn’t vote for them if my life depended on it but worth a try). Had 2 years of crap from ATOS and their bent medicals, the failed WP and now bullying from JCP.


        August 18, 2013 at 10:02 pm

  297. had a few sanctions on the wp and 1 them all as the dates dont match up to the few letters i received from my wp provider.

    and i never went to none of them as well and i still 1 😉

    got about 2 weeks left now so cant wait to see what bollocks they put on my exit report as i have only been there 1 time in 2 years so will all be made up,if they even bother to do 1 anyway.

    super ted

    August 15, 2013 at 5:57 pm

    • My end of term report was less than 1 side of A4. 2 years described in no more than 30 words and half of them had spelling mistakes!


      August 15, 2013 at 6:36 pm

      • Don’t they have spell check on their word documents? Just like the spelling mistakes on UJM. One even can’t spell the word application as in application form. 30 words seem very for 2 years.

        Ginger Nutt

        August 15, 2013 at 7:04 pm

      • There’s only one word that I could use to describe them.. Incompetent! They boast about being graded as ‘outstanding’ for their teaching in an OFSTED inspection on their website, yet even their infant school standard numeracy and literacy tests at induction had mistakes on them. Improper use of the words there and their in sentences, and also differentiating between the correct use of words to, two and too etc.

        The cv they doctored and circulated for me is riddled with bad grammar, spelling mistakes and wrong use of words. Then the job centre wonder why employers are reluctant to employ people from the work programme.


        August 15, 2013 at 7:20 pm

      • Might be worth showing your CV to JCP so that the can see how bad WP are though JCP may be in denial about it.

        Another factor could be how CV looks on UJM. A well formatted CV (with Tabs) will look skewered on UJM. always check How you CV looks on UJM. But WP may not know how to do decent CVs. I have seen how WP CVs look in my capacity as a volunteer and they are frightul. Also putting employability on your CV may put employers off.

        Ginger Nutt

        August 15, 2013 at 7:52 pm

      • I always put a cover letter in with my cv when I apply for vacancies and use medical absence (epilepsy) for the reason behind my 12 month gap in employment. Somehow i feel that putting ’employability training’ on a cv gives the impression that somebody is so useless that they’re totally unemployable.

        I’ve noticed that there is nowhere to put a personal statement on the UJM system.


        August 15, 2013 at 8:01 pm

    • Hi Super ted,

      let us all know how you get on ,i have 2 months left and are getting anxious as to what comes next,one thing is for sure,it aint a bloody real paying job.


      August 27, 2013 at 9:07 pm

  298. i got a feeling mine will go walkie s like my sanctions have as the jcp has no record of them on there system now and they was there cos i seen them.

    all i got now is 1 from 2010 like i never been on the wp??

    another weird thing is i received a 300 quid tax rebate at the start of the year and i have not worked for years and years so duno how i got that lol

    super ted

    August 15, 2013 at 6:54 pm

  299. Hi.. I’ve just left the WP … and have now been told I have to attend this ‘employability training’ BS that’s miles away!.. even though the same course exists in my own home town, I can’t attend that one as there’s no spaces left …. why I cant wait until there IS a space.. I dunno, but nvm.

    I’ve been told it’s 4 weeks …is that correct?

    …and also, if there’s anyone who has completed this course? … can you tell me what’s the worst I can expect from it?
    …… I’ve just read earlier in this thread that I’ll have to do oral presentation!!! – NO WAY!!
    I have no intention on taking a job in customer service, so it’s irrelevant for me.

    …any help much appreciated



    August 16, 2013 at 12:29 am

    • Sounds crazy having to do it in another town, Hope you get travel expenses. It might be worth asking to defer it until a place becomes free in your home town especially if you don’t get travel expenses. With the gardening and Customer Service it sounds like they are trying to increase your “career options.”

      Ginger Nutt

      August 16, 2013 at 6:39 am

  300. The oral presentation is on a subject of your choice. You also have to do roleplaying with another member of the team and form a team and come up with a business plan. The first week you may go gardening the second week is in a classroom. Mine lasted two weeks.


    August 16, 2013 at 1:46 am

  301. Thanks Ginger Nut and David for your replies….. travel expenses will be paid, but it looks like I wont get back to the jobcentre in time each day before it closes to get the money reimbursed to me which means it will be a end of the week thing… so I’ve got to allow the best part of £30 to come out of my money every week… it’s not on really.

    plus they’re not going to like me either, as I will insist that I be allowed to tailor the course to my own needs …. if I’m forced into a one size fits all type course where I’m forced to do cringeable customer service exercises, then…. Houston we have a problem.

    I’m already dreading it now, as I can see a major malfunction happening… 😀

    cheers again.


    August 16, 2013 at 8:48 am

    • Hey puzzleman. What I would do is on your one size fits all course, inform them you have to sign on on your signing day and let them know that you need to go early to attend. The jobcentre are fully aware that you have to attend signing on your signing day and missing a segement of the course to do that is acceptable, otherwise you won’t be able to eat and travel the next week.


      August 17, 2013 at 9:25 am

      • Hi spiderweb42 ….. the thing is, they’ve gone a made it so the signing element happens (and you get your money) automatically – while on the course, and the people running it know this. They’ve done it so your pretty much locked into this course for the time you’re there…. they even provide floppy sandwiches for lunch so you cant leave the building.

        They’re not going to like my Spartan attitude when it comes to being forced. I was about to start some voluntary work to help boost my CV, brush up on a myriad of different skills < (that Employability right there!) – it was in the work place which includes Customer effing Service! …. and they've taken me away from that to do standup f***ing comedy role-play, and oral presentations!

        I'm going to give them hell.


        August 17, 2013 at 11:56 am

  302. The job centre rang me again this morning to change the appointment again. This time she said sorry about changing again and it is now on 27th August 2013 at 1:30pm. She hoping to keep this date now. At least I have got more time to prepare for what they might say or do with me.

    Carl Lawrence

    August 16, 2013 at 1:28 pm

  303. They will probably expect you to buy a weekly travel ticket which will be cheaper for them to reimburse. My course has now finished and i am not due back at the job centre till August 27th so i will have to see what happens. I was excused signing on Tuesday because of the course so i expected my money to be in my account today. It wasn’ t I had to go to the jobcentre to tell them. They were full of apologies and agreed to do a fasttrack payment so it will be in there tonight. If you are excused signings whilst on these courses make sure you check your bank accounts to smake sure you get your money


    August 16, 2013 at 4:57 pm

    • Yeah.. probably … though I’ve just rung up the course and cancelled it 😀 … explaining that the course exists in my own home town, so why would I travel miles out of my way!… I’ve had no response yet ……so we’ll see on Monday.


      August 17, 2013 at 11:02 am

      • I hope you don’t get into trouble. You will have saved jCP in bus fares.

        Ginger Nutt

        August 17, 2013 at 11:09 am

  304. i still have to sign on my normal signing day whilst on my three week course only later between 4 and half past


    August 16, 2013 at 8:26 pm

  305. something survived… :
    kudos, bro!
    How did you achieve that? Any tips?

    after 15 years on jsa and refusing to sign anything will do that as im worthless to them so took the 400 rf n told to do 1

    super ted

    August 16, 2013 at 9:16 pm

  306. I’ve never been asked to do the evaluation form at the end of WP to rate them, and never got my Exit Report. The JCP keep lying or changing the subject. I’m not back there till September. They’ve falsified my details on UJM and on my CV, so I bet they’re going for a hattrick with the exit report.

    something survived...

    August 17, 2013 at 12:52 am

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  308. Ginger Nutt :
    I hope you don’t get into trouble. You will have saved jCP in bus fares.

    Yeah, that’ll be my argument….
    Must be a Jobcentre tactic to pis$ me off by sending me out of my way, ……putting together all the other uncalled for irritations they’ve done to me in the past… it’s got to be intentional!

    It’s either that, or there’s someone running my home town branch who I’ve given a hard time to in the past who does not want to deal with me again ……. it’s possible.
    …..or, the female version of Worzel Gummidge that is my Jobcentre advisor, has put me on the course straight away regardless of location, because it suits her in some way as she’s actually going on holiday soon.

    who knows…… all I know is, I’ve tried to explain my point of view to my advisor in the past, and all I get is her – ‘couldn’t give a tickers cuss’ type attitude, along with the faintest Mona Lisa smile.

    I think slap is in order.


    August 17, 2013 at 12:49 pm

  309. Hope i have a job by then, but sanction opportunities for anyone on post work programme, expect an appointment Xmas Eve, then another appointment on Dec 27th, no jobsearch on 25th and 26th, instant sanction


    August 18, 2013 at 6:54 pm

    • Me too, but even if you have found no jobs to go for, you should put on the form or UJM, that you have looked, but found nothing suitable in your area. At least then they know you have tried. I have done that before and it does work.

      Carl Lawrence

      August 18, 2013 at 7:16 pm

      • With the UJM activity log, would sending spec letters to employers count as activity? I have been out with the dog and hand delivered a bundle to local employers this morning. I have a list of where I’ve dropped them in case they wanted to check, or is it worth putting each company and their number into the log individually?

        I still feel rough from my epilepsy at the weekend but need to show that I’m doing all I can now I’ve raised my complaint.

        By the way, I have forwarded my complaint this morning to the Ombudsman, head of DWP at Caxton House and Independent Case Examiner. I have bullet pointed every failing, incident and bullying in chronological order since January 2011. They will each have an A4 envelope 1/4 inch thick with written evidence as dad photocopied the lot for me at work this morning. Even found a statement from my wpp provider, advisor signed and name printed (i always asked for copies after a sanction for not attending an appointment when i had) handed to me after a meeting in March that states that I “had set my hopes of employment too high and should accept that I will be treated differently due to the nature of my illness”. If that’s not a case for discrimination under the Disability Discrimination Act, nothing is.

        They will even have copies of my GP/hospital notes enclosed in order to compare the two ATOS reports which I overturned. Cost dad £6.80 for each envelope to be posted next day special delivery.


        August 19, 2013 at 2:46 pm

  310. I was told by my advisor that the specified number of jobs in your job seekers agreement had to be advertised jobs. Spec letters do not count towards that total and if you sent them out it was ok but in addition to the advertised jobs. Every course i have been on i have sent spec letters out but now the rules have changed again. It is just getting harder and harder for jobseekers. I am tempted to make up some jobs i have applied for and tell them i have not had a reply. It is ridiculous.


    August 19, 2013 at 4:09 pm

    • That’s the problem. There are plenty of vacancies here in the midlands if you can drive a HGV or a fork lift truck. As I lost my driving licence on medical grounds these jobs are out of the question. Even most advertised care jobs requires a minimum of NVQ2.

      There are very few other vacancies out there within the local area. Before i became unemployed i used to drive a 60 mile round trip to work each day. I have called to apply for loads of agency vacancies either to be told that the job has gone (then a new identical ad appears a few days later on UJM) or that I need transport due to the location and hours of their clients. Apart from going to employers begging there’s not much else to do


      August 19, 2013 at 5:25 pm

      • I have the same problem with jobs. As I have never taken my driving test, I have to rely on buses/trains, so I have to be careful with the hours and could not work in the middle of nowhere as there will no public transport etc. The reason that I taken my test is because the lessons etc are getting too expensive and as Dad has had a minor stroke, I’ve got no one to practice with (Mum doesn’t drive).

        Carl Lawrence

        August 19, 2013 at 5:30 pm

      • This is the reason I’ve opted to study at college from September in order to upskill myself and head towards a career in teaching. I still intend to job search and work around my 2 days a week at college but the jobcentre say that i should be willing to be forced off my course to be available for work (or to spend another year out of work if they have their way). My advisor agreed to my plan of action at my first meeting as it was aimed at getting me off benefit, now she’s totally against it.

        I’ve secured funding for the £3350 course fee, I just need to keep myself until May at the latest. I’ll be eligible for a student loan once I get to uni.


        August 19, 2013 at 5:56 pm

  311. I see that channel 4 are twisting the knife on the unemployed and glorifying poverty again tonight. Makes you wonder whether this programme has been paid for DWP to stigmatise us.


    August 19, 2013 at 8:33 pm




      August 19, 2013 at 9:48 pm

      • You can start by proof reading your quote. Your spelling leaves something to be desired. If you can’t spell USE a dictionary. Piopel should be spelt people, makeing should be spelt making, providors, should be spelt providers. Govement should be spelt Government, yourselfs should be yourselves etc. It might be worth you doing an Adult Literacy. It is very useful considering that you will be helping people to do their CVs. I won’t say any more let others make their point of view clear. Your user name says it all.

        Ginger Nutt

        August 19, 2013 at 10:13 pm

      • It’s not surprising that the work programme is failing if this is the calibre of people that the sector attracts. Might also be worth mentioning that the CAPS LOCK key is on the left hand side of a standard computer keyboard!


        August 19, 2013 at 10:24 pm

      • I know what you mean about the calibre of people that the sector attracts. How qualified are they? I know someone on WP. He got told that because there were 400 on the books he wasn’t going to get help. There are too many people on WP for the providers to cope with. It seems to be the reason why only the people that WP feel have the best chance of getting work will get the help. The others are usually parked for the two years.

        Ginger Nutt

        August 19, 2013 at 10:35 pm

      • I did read somewhere that there was a £400 fee and upto £14000 reward available for every person that wpp got off ESA/JSA and into work for 6 months.

        If that was the case surely the government could offer that £400 to employers as an incentive to take people on work trials for a short period.

        Then if the claimant got offered a job, the government offered the employer the outcome fee towards the 1st years salary. I’ve contacted quite a few companies over the last 2 years and a lot of them say that the cost of another wage is the only reason they can’t offer employment.


        August 19, 2013 at 10:58 pm

      • Some job advisor you are if you can’t bloody spell properly!

        Clare Sheldon

        July 19, 2014 at 10:52 pm

  312. Maybe I should proof read my post. The word course should follow Literacy.

    Ginger Nutt

    August 19, 2013 at 10:15 pm


    you are a benefit scrounger not us i have been to my wp provider for 20 mins in 2 years go ex plane that 1 you dick head, you cant even spell and im pissed out of my head.


    super ted

    August 19, 2013 at 11:01 pm

    • These poverty pimps employed by wp providers seem to forget how hard it is out there at the moment. They might praise their industry now but I bet they’d be the first ones to complain if they lost their jobs tomorrow.


      August 19, 2013 at 11:17 pm

  314. Hi folks:

    Logged into UJM again this morning to log some search activity and there are more ‘saved by my advisor’ HGV driver job notifications. Also the the Work Programme doctored cv that I deleted has reappeared. The jobs as before are totally unsuitable as I don’t have the driving licences to do them! I changed my password on Sunday night and also unticked the two snooping consent boxes. They were ticked again this morning. I was under the impression that the advisor saved jobs had to be done face to face in a meeting?

    I’ve called into the JC while I am in town to question this with my advisor. Have been here for over an hour.

    She basically said that anything that we change on our UJM profile gets flagged up for advisors to see it and she will issue a sanction doubt if I remove the CV again.

    Her exact words were “i can recommend you are sanctioned for not undertaking reasonable activity which will help you move into work, and removing a CV that the taxpayer has helped you to prepare falls into that category”. I highlighted my concerns that there were qualifications and experience on there that I did not have and that i did not have a driving licence through illness. She just shrugged her shoulders and replied “the subject is closed, you already have a 4 week sanction for not attending an appointment (I did not know about), I can log a second to make it six months if you prefer?”

    Her approach was totally confrontational and one sided. Everytime i tried to speak up she talked over the top of me. When I asked to see the manager she called the G4S guys over from the door to escort me out of the building. They’ve let me sit in the waiting area to wait for the manager who no doubt will make me wait all afternoon.


    August 20, 2013 at 12:24 pm

    • Take what you wrote down this post and take to CAB. See what they say about Data Protection and being forced to accept a lying CV under duress.

      You can’t lie on your CV because you will get found out. Remember it will be you that gets into trouble not your adviser.
      Might be best if you keep the doctored CV on UJM because it can stop you getting a sanction. You can post upto 5 CVs on your UJM.

      Ginger Nutt

      August 20, 2013 at 12:57 pm

      • CAB are limited with what they can do now. All they suggested last time I saw them was to raise a complaint which I’ve done. JC Manager has apologised but cannot overrule the advisors decision.

        He said that I can complain (sent to Parlimentary Ombudsman and Independent case examiner yesterday) but would have to look online for the details as they have removed complaints info and GL24 forms from the racks in the job centre.

        I suppose if I click the apply button for the jobs I’ve been sent it will keep them off my back until I get called for interview. Then no doubt will get a bollocking from the rotten old cow for applying for jobs I can’t do!

        Not sure whether it may be worth signing off under duress on grounds of bullying and raising this in my complaint, but then that leaves me dependent on my family to support me, or let them keep sanctioning me and use this as ammunition with the ombudsman.


        August 20, 2013 at 1:32 pm

      • Look at the CV that they downloaded for you and copy and paste into Word. There is a fair chance that the formatting doesn’t look that good. Employers are looking for good looking CVs.As you know if a CV doesn’t look good it will be rejected before it even gets properly looked it. If you feel under pressure to apply for jobs which you cannot do or are unqualified to do use that CV and apply for jobs you can apply for using the more honest and better CV.

        Ginger Nutt

        August 20, 2013 at 1:55 pm

    • contact the licencing People at Drivers Customer Services
      Correspondence Team
      SA6 7JL
      0300 790 6801

      Tell them what happened and ask them to send you proof that you do not have the driving licences required to do those kind of jobs. That should hopefully keep those advisers quiet.

      Ginger Nutt

      August 20, 2013 at 1:32 pm

      • They already have that information – they were handed copies of my neurologists report and DVLA letter saying my licence was revoked at my 1st post WP appointment.


        August 20, 2013 at 1:39 pm

  315. Chris :They already have that information – they were handed copies of my neurologists report and DVLA letter saying my licence was revoked at my 1st post WP appointment.

    I work as a Work Programme advisor unfortunately, wish i could leave the job! We are set monthly targets that we can’t hit, because there are no jobs, not the people who come and see us. Universal jobcrap uses keywords to match vacancies so we have to adapt each CV in order for it to get hits on the UJM search engine. There is nearly always a condition in their JSA agreement to be registered on UJM. The few clients that have found while with us, pretty much all of them did it without UJM or our help. We have too many people on WP to provide quality service to anyone. Our boss is only after the engagement fee, long term out of work and the sick get left to rot.

    Please don’t sign off –


    August 20, 2013 at 2:19 pm

    • Same at our WP.


      August 20, 2013 at 2:28 pm

      • The rules are changing all the time. At the moment we are as advisors are not able to log into a clients UJM account unless they do it for us. Not sure about the jobcentre, pretty certain that they can only ask you to register, allowing access to it is NOT compulsory as yet but judging by what you have posted and recent feed back from my clients it looks as tho its possible for them to do it.

        If you are signed off and on ESA, the rules say that the job centre will require you to be looking at taking steps towards work, you won’t be forced to apply for any jobs, undertake forced work activity or medical treatment. I see you have a medical soon. Not sure whether your aware, but the ATOS scoring has changed too since January so some things that scored 15 points last year and entitled you to ESA are worth only 9 now. The result is that i get to see people who are clearly unfit for work but not able to claim a penny cos they are not fit enough for JSA and not scored enough points for ESA.

        Don’t sign off tho, thats exactly what the Job Centre want. Government want to reduce the welfare bill. It doesnt matter how. Fight this all the way. There have been some decent payouts where there had been cases of maladministration by DWP. My advice is keep covered with the doctors notes, ask him/her to fill in the advice box – amended duties, phased return to work ect. Legally if you are covered by one your JCP advisor should be pointing you towards ESA and a disibility advisor.


        August 20, 2013 at 3:05 pm

    • Hi Sarah

      Your post probably confirms everyone’s fears about WP/UJM. What actually does WP provide. Do people get to update/get qualifications like Food Hygiene Level 2, manual Handling, CSCS cards etc. The impression I get from People is that they do not. Some one I know has been informed that because there is 400 on the books that he is got going to get help. that is horrible for him to know because he will be stuck on WP for 2 years.

      I have suspected that those working at WP are under pressure to meet targets (and to encourage lying on people’s CVs to get those hits. You must be very frustrated. Stick at it. Customers need people like you.

      Ginger Nutt

      August 20, 2013 at 2:39 pm

  316. There is some very helpful information on this page, but lately a few people are just posting utter garbage and pretending to be WP advisers. You’re fooling no-one.


    August 20, 2013 at 3:10 pm

    • Are you refering to this person below. I hope that he/or she is not an adviser. If he/she is I pity the poor people who has to endure this person



      I am no WP adviser. I am a volunteer who sees effect that WP has done to people.

      Ginger Nutt

      August 20, 2013 at 3:59 pm

      • it’s just a bad system that has no consistency. Those who implemented it rushed in head first without thinking about what was waiting 2 years in front. It was hard before the recession so it was never going to yield fantastic results.

        It’s great that you’re able to help with people’s cvs. Is that the nature of your voluntary work Gingernutt?


        August 20, 2013 at 5:02 pm

      • The nature of my volunteering involves helping people with basic IT skills. I take people through a site called learnmyway that shows people how to use the mouse, keyboard, email, internet etc.

        I found myself helping people improve their CVs. I have seen some appalling ones created by WP/JCP staff i.e CVs with skewered formatting and work experience plonked under personal statement and honesty listed as a key skill!!. I am learning as I go along but refer to a more experience adviser (not WP one) for checking. the CVs. If I have my way people would have 2 CVs (one to apply to jobs via jobmatch and another which can be formatted better to give out to employers or to apply by using another website or by post.

        Ginger Nutt

        August 20, 2013 at 5:14 pm

  317. We can offer Fork lift training, CSCS cards, SIA licences etc. As you know the WP is paid by results so getting a job offer in writing is a condition of getting the go ahead for arranging training to lead people into jobs. In the real world there are very few employers that will wait for people to train for their certificates so theyll employ those who already have them. Meaning that those on the WP get left on the back burner. There is the New Enterprise Scheme as well, but DWP have deliberately left the WP claimants out so they cant even get help to start their own business. I try to help those who want to try, their main problem boils down to getting funding.

    My office has 4 advisors, each dealing with a caseload of about 200 claimants and growing daily. There isnt enough time to give quality support to every case. When WP started we used to see everyone once a fortnight. Now its once a month unless a claimant is ready to start work in which case we see them every 2 weeks – to make sure of the outcome payment. Lately quite a lot of appointment time is used trying to sort out sanction cockups applied by the JC. Bearing in mind that a typical slot is only 20 minutes, this leaves no time to help pushing people forward. We are not here to help people with housing benefit problems but if someone is in tears after being sanctioned in error the worry of arrears or eviction is hardly incentive to help a person in their search for work.

    Sanctioning someone is a last resort. People make mistakes, only if people refuse to come in to appointments do i send off a sanction. Its much easier to call and rearrange a new appointment than to follow the JC rules to the letter.


    August 20, 2013 at 4:01 pm

    • Sanctioning is NOT a last resort! It is the first and only resort. Sanction doubts are raised routinely and very often erroneously (not to mention maliciously) by WP providers. To pretend otherwise is to ignore the weight of evidence and testimony.
      Fighting the sanction doubt production line takes time and emotional energy which. as you correctly state, has a detrimental effect on the relationship between WPP and “customer”, as well as hindering any productive job search activity. In truth the system is set up to deliver sanctions to as many people and as often as possible, It is in this way that IDS/Hoban can demonstrate that they are being tough on “scroungers”. Like it or not, and no mater how you try to justify yourself, you are part of the sanction machine.


      August 20, 2013 at 6:03 pm

  318. Someone I know has been signing on 5 years, finished WP around mid July (before me and others I know on post WP) and just signing on as normal, no mention of post WP, does not seem fair, I am wondering if it’s all based on WP exit reviews, that may determine who needs post WP support, who dosent, and what people are mandated to on post WP, if JCP think someone does not require further support based on exit report, then they wont put them on post WP support


    August 20, 2013 at 6:47 pm

    • That’s interesting maybe it is just certain ones that are getting this post WP. I wonder what going to happen to me next Tuesday as I missed my exit report by accident (supid WP advisor). But I will make sure that they know that it wasn’t my fault.

      Carl Lawrence

      August 20, 2013 at 8:33 pm

  319. is to do with exit reports i think, also know someone on MWA, finished WP mid July, where as I cannot be mandated to MWA as i do voluntary work, can challenge it if I am referred


    August 20, 2013 at 8:46 pm

    • See the info here on post WP treatment

      Basically if you are a mandatory “WP completer” the intention is to either have you on one of their useless courses or doing MWA. So if the exit report says you need “extra training” then sharpen your pencil and dull your wits for more CV writing courses etc. etc. etc.. Otherwise see you in the charity shops scrubbing the floor under MWA.
      Personally I don’t think they’ll take any notice of the fiction that’s on the exit reports but make their own minds up which door they send you through.


      August 20, 2013 at 9:00 pm

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  321. My time on WP wasn’t the most exciting, and although I had a nice advisor and tried a few different things, here I am again now WP has finished. My exit report was brief to say the least (unless I got the ‘shortened’ version). The end comments were simply ‘work experience/more job search activity’.

    So, I had my post wp interview/appointment last Wednesday. The advisor I saw was friendly and chatty, and I was there all of about 10 minutes. (although I was expecting it to be close to an hour). Had no real problem with her and things went well for the most part. Got asked if I had UJM account, which I said I did – and she never asked or pushed to ask for access – simply checked it against my email that they have of mine and it didn’t come up – so before she said anything else, I gave the actual email that I use for UJM and it came up. Basically she said it was just to tick a box saying that I have an account, and is proven, but is ok that I don’t give access. I said I was happy to bring printouts of the pages, which she said was fine (which I’d also taken some with me just incase!). So overall the appointment went fine. New agreement says 7 applications a week (mm usually im 4-5 in recent weeks , but I’m sure I can squeeze more from somewhere), and that was pretty much it really. Only other thing I have coming up is a further appointment at another branch for a (possible?) 8 week/2 month course doing something that will be decided upon at said appointment. Is this a known thing they send people over to? Anyhow, I had no mention of any work activities or cv writing or ‘silly’ things like that.

    Anyhow, just thought Id post this here, as Ive been reading in recent weeks and been interested in how things go!


    August 23, 2013 at 10:13 am

    • I’m glad that your advisor seemed to be quiet nice etc. I have mine on this coming Tuesday at 1.30pm, hopefully won’t be too bad. I will keep you lot updated.

      Carl Lawrence

      August 23, 2013 at 1:29 pm

  322. well if they show me an exit report from the wp il be phoning the police as i have been to my wp provider 1 time in 2 years so anything they put on a exit report will be made up.

    all of my sanctions have been deleted from the jcp system from the last 2 years but i kept the paper work for all of them.

    sanctioned at random for not going to wp for dates i did not receive letters for and won all of them.

    got 1 sanction on the jcp system that is in 2010 asked if they can remove it as its old and told it cant be done there end so wtf has the 3 gone for when i was on the wp??

    super ted

    August 23, 2013 at 2:20 pm

  323. my jobcentre bad, still a fairly unpleasant appointment today, not nasty today but advisor has no tact at all and is not sociable or friendly, keeps threatening sanctions if applications are not top quality, and will check up on my applications,


    August 23, 2013 at 6:10 pm

  324. i cant even look for a job in my jcp as they turned off all the job points and was told there not getting any iad to job search on so wtf r ppl ment to do a 35hr job search a week and in force it when they dont even got the job points to look for a job on now.

    super ted

    August 23, 2013 at 6:35 pm

  325. still jobpoints in mine, in the north west midlands, cannot say where incase the loser advisers read this!!!!!!!!!


    August 23, 2013 at 7:03 pm

    • There are job points in mine, but they do not work very well anymore and do not find many jobs for some reason.

      Carl Lawrence

      August 27, 2013 at 7:09 pm

  326. im in the sw and the jp have been of 9-10 weeks now just telling ppl to go use the library pc to job search.

    can get 2hrs free a week at my local 1and ujm site dont work on there system so my jcp will be a war zone soon when universal chaos kicks in.

    super ted

    August 23, 2013 at 7:14 pm

  327. I went to sign on this morning for the first time since my course finished. I told the clerk that my benefit had gone into the bank when I was excused signing and he said he sorry. I was absolutely amazed about the next thing he said. I told i had being doing gardening at Fort Paull and he said that sounded interesting. He admitted me that some of the advisors did not know what took place on the courses when they sent people. I asked him do you not know what goes on and he said the advisors did not and the client found out when they went to the training provider. I am now not due back at the job centre till September 10th so i will have to wait to see what develops next.


    August 27, 2013 at 10:58 am

  328. I forget to mention that he did not even ask to look at my looking for work list to see what i had done.


    August 27, 2013 at 10:59 am

  329. Over half a million hits to this blog, Andy. If you had a pound for every hit you wouldn’t need to sign on 🙂


    August 27, 2013 at 11:06 am

    • I’ve advertised my propaganda services to the Illuminati but they haven’t replied.

      Andrew Coates

      August 27, 2013 at 4:08 pm

  330. I had my post WP interview earlier to-day. Next week I have to do a short course (Monday, Tuesday and Thursday mornings) covering CV, Confidence and Barriers to Work. This will be at the local Jobcentre. Then I will see my adisor again the following Monday (9th September). Only other thing is I have 7 steps a week to do. She asked me if I have a UJM account and she checked it, but did not force me just to use that. Also she will like to see a written job search so I got another job search form. She seemed to be qyite nice and friendly. So I will keep you updated and tell you how that short course goes and what happens thereafter.

    Carl Lawrence

    August 27, 2013 at 7:07 pm

  331. please do, i have a friend who a few wks ago got forced in to do shift work for a huge company for really great pay £6.19 per hr she’s 42 its really fucked her up financially with the tax credit system getting everything processes and some are doing the go nowhere courses.They are hoping as many people as possible will just crack and sign off and at the same time give these sharks a so called job.


    August 27, 2013 at 8:58 pm

  332. Chris :CAB are limited with what they can do now. All they suggested last time I saw them was to raise a complaint which I’ve done. JC Manager has apologised but cannot overrule the advisors decision.He said that I can complain (sent to Parlimentary Ombudsman and Independent case examiner yesterday) but would have to look online for the details as they have removed complaints info and GL24 forms from the racks in the job centre.I suppose if I click the apply button for the jobs I’ve been sent it will keep them off my back until I get called for interview. Then no doubt will get a bollocking from the rotten old cow for applying for jobs I can’t do!Not sure whether it may be worth signing off under duress on grounds of bullying and raising this in my complaint, but then that leaves me dependent on my family to support me, or let them keep sanctioning me and use this as ammunition with the ombudsman.

    What kind of system is this, the manager cant override an advisers decision,id sack the manager then.lol It really is worth sending a lot of stuff regarding complaints to your Mp,make them work for their fatcat wages.Exhaust all the usual procedures and then everything else on top.


    August 27, 2013 at 9:05 pm

    • Had a response from Independent Case Examiner. They can’t do anything until JCP have given a final response to the complaint or 6 months after the complaint. They haven’t even acknowledged the complaint which was sent registered post to Caxton House. Could be a very long wait I think.


      August 31, 2013 at 6:34 pm

  333. David :The oral presentation is on a subject of your choice. You also have to do roleplaying with another member of the team and form a team and come up with a business plan. The first week you may go gardening the second week is in a classroom. Mine lasted two weeks.

    why don’t these fckrs send us all to prison in stead and be done with it, “Gardening” ! Ive heard it all now.


    August 27, 2013 at 9:11 pm

  334. what gets me mad is these big businesses boasting about profits each year.. look at self checkouts in the super markets they rob people of work and all these other machines robbing people of work as well its a joke alls companies care about is profit profit profit with all that profit they could open more businesses for us to work at but no they want as much cash as they can cheeky sods look at food prices I mean a tube of tooth paste is a quid bread is a quid or more, milk the same how does fking toothpaste cost the same amount as food wtf rip off sods they say you get a bargain but we flipping don’t.. uk is a joke and the population is increasing constantly we are screwed.. just got my sia licence see if I can get a job with this as everywhere needs security but everything is privatised as well nice Maggie u flipping bitch..


    August 28, 2013 at 3:35 pm

    • The worst is yet to come, energy companies are going to jack up their prices again this winter.


      August 28, 2013 at 4:35 pm

    • My sentiments exactly. I used to be proud to be British but I now detest Britain with a vengeance. I hope that the world goes to war with Syria then we can send some of our young men to fight and save on the benefits bill and give our young men the pride they need to feel like men again.


      August 29, 2013 at 8:16 am

  335. Hey. I’m mostly new to this site, but I wondered, if the work programme advisor can sanction you if they see you out with a friend over the weekend? Because I’m getting paranoid now and I’ve been suffering these issues for a while.

    daniel kane

    August 28, 2013 at 4:47 pm

    • No, they cannot sanction you for having a social life.


      August 28, 2013 at 7:23 pm

  336. Two weeks into this employability course (after the WP)… and it’s the most tedious, childish, pile of unspeakable nonsense I’ve come across so far…. clearly designed for kiddies for the most part….. half the class is pi$ing about, while he other half sit there with their arms folded counting the minutes to the next break.

    Today, we had to build a bridge! ….. a bridge of paper that had to stretch across a 40 cm gap……. and that could hold a F***ing Mars bar!



    August 28, 2013 at 8:49 pm

  337. sounds like the old 2 week gateway to work course, ive not had that yet post WP


    August 29, 2013 at 7:23 am

  338. I finished the work programme recently and went for my interview with JCP. I was asked if I consented to letting JCP access my universal jobsearch activity online I said NO, so she said you have to or be sanctioned, so WHY ask? Dictatorship!!! I now have to sign on everyday, despite doing voluntary work 3-5 days a week and applying for many jobs!


    August 30, 2013 at 7:53 am

  339. …..And they refer to themselves as my ’employer’!!!!! How the F**K does THAT work??


    August 30, 2013 at 8:00 am

    • I’m not certain how it works, but I’m sure my personal advisor has a vendetta against me.

      danny kane

      August 30, 2013 at 1:42 pm

    • You don’t have to give them access to your UJM account. You only have to register with UJM and a public cv.


      August 30, 2013 at 2:12 pm

      • What’s worse is that they also penalise you for being a couple minutes late.

        danny kane

        August 30, 2013 at 2:56 pm

      • Its worth mentioning Reed.co.uk is worth registering your cv on. The vacancies seem more genuine, i applied for 2vacancies last week and have been invited for interviews. It’s best to avoid CV library if possible. I registered on there thinking that it would put my cv out to a wider audience. It seems to be basically a carbon copy of the UJM website and get more spam email from agencies than anything. I’ve never had a reply from anything on there.


        August 31, 2013 at 7:07 pm

      • Yes reed is a good website and it finds me jobs, which some I go for about everyday.

        Carl Lawrence

        August 31, 2013 at 7:42 pm

  340. Anyone done the interview skills workshop yet? I have it this month, 3 hours in the morning. What kind of things did you have to do?


    August 30, 2013 at 3:54 pm

    • Not been on the jobcentre course personally but from what I’ve heard from friends not everyone gets the same treatment.

      I watched a video in the JC about a bloke called Alan. It’s basically about a chap who’s been on JSA for years. The job centre offer him mock interviews which lead him into work. Friends have done role play and presentation classes – how to prepare for an interview, attend smartly dressed, common sense stuff really. Some people havr done CV classes, others have been made to sign in daily. Seems the only thing they haven’t though about is creating the jobs to apply for!

      I’m going back to JC on Friday for a work focused interview with my Post WP advisor so will see what happens then. I start college next Monday so may have to sign off anyway. Hopefully common sense will prevail and she will be reasonable and let me job search around my study. I think the last time I saw her she was having a bad day.


      September 1, 2013 at 4:49 pm

      • Hello Chris. You are able to study up to 16 hours a week whilst claiming Jobseekers Allowance, but you must still be available and actively seeking work in the meantime so you MUST fulfil your jobseeking requirements otherwise you are eligible for a sanction.

        You must also remember that the jobcentre is NOT about finding you work but finding a reason to sanction.


        September 2, 2013 at 3:26 pm

  341. Anyone done the interview skills workshop yet? I have it this month, 3 hours in the morning. What kind of things did you have to do?

    This is post Work Program btw, so at the Job Centre.


    August 30, 2013 at 3:55 pm

  342. I finished work programme on friday in Kennington job centre on thursday, in spite of my finding a volunteer position with training and work experience in a community project
    I am told I have to do mandatory work activity I have been told by Job centre manager that I have to put my health problems to one side,I have mental health problems
    I have just found out that I am being sanction for not turning up for a job search appointment I never received any notice of this appointment but how can I prove I never got a letter.
    This means I have no money for 4 weeks at the same time I am expected to work 30 hours a week for no pay. If I dont do the mandatory work activity I get sanctioned again
    So not only am I expected as a disabled person expected to work 30 hours a week I am expected to do this without food
    No wonder the job centre found that people are coming off benefits when faced with mandatory work activity
    How can you work without food ?


    August 31, 2013 at 1:53 pm

    • I’m in a similar position as I aslo have similar mental health issues, my advisor was very horrible to me the last time we spoke and I spoke up against her. Now I’m terrified of a sanction just because she saw me out in town with a friend, She wants to throw me on a self confidence course and I’m not sure what to do. I’m not sure what to do if I get sanctioned or how I’ll cope.

      danny kane

      August 31, 2013 at 1:59 pm

      • I am very sorry to hear that, check out the internet
        DWP publish guidelines which should be followed if they are not you could use them to appeal your case.
        In any case it has not happened yet and maybe it will not, they have not sanctioned hope just yet


        August 31, 2013 at 2:33 pm

      • It seems I haven’t been sactioned as of yet, as I have checked out today. I’m still not happy with the way I was treated though and I want to take action.

        danny kane

        September 2, 2013 at 11:24 am

      • Listen mate, there is no way a job centre advisor can sanction you for being out in the town with a friend. Even if she could sanction you for doing that, she would need witnesses and evidence. You have nothing to worry about.


        September 1, 2013 at 4:46 am

    • if you never signed for the letter then they cant sanction you just keep telling them you didn’t get any letter they have to prove you signed for it which you didn’t so no sanction can be imposed..


      September 1, 2013 at 9:44 am

      • I told them I did not receive any letter about the appointment that I don’t miss appointments and I have never been sanctioned before in the good reason letter
        but I have been sanctioned,
        talking to job centre staff and CAB
        this is happening all the time people being sanctioned for not attending appointments that they were never told of


        September 8, 2013 at 2:24 am

    • You should not be doing any mandatory work activity under the post WP guidelines, so what they are making you try to do is actually wrong but not illegal, but you would have a right to appeal if mandated to do it.

      As for not turning up for an appointment you have not been notified of, I think you need to ask for a copy of this letter or correspondence and if they can’t provide it appeal that decision also for lack of evidence that said correspondence has been sent.


      September 2, 2013 at 4:00 pm

      • Hi Spidersweb42:

        My course is 14 hours per week, All day Monday and Tuesday. It’s classed as full time in the prospectus but is below the 16 hours that DWP specify as the maximum permitted study. At my first post WP interview I was told this was fine, and got it in writing. Now the advisor says it doesnt matter whether its 3hours, 9hours or 14hours per week, if it says full time in the prospectus it’s not allowed.

        I’m currently in ESA WRAG group and have gone through the 2 years of WP as required. Before I was taken ill I used to drive for a living but an unable to do this now due to licensing restrictions. I need to retrain or change career which is why I’ve opted for a return to college. Funding is in place, the course starts next Monday and apart from the two days at college I want to work part time. Not only to minimise the gap on my cv, but also for the extra cash (loan doesn’t cover living costs, only fees) and to avoid slipping further away from the workplace.

        I don’t want to end up parked on ESA forever, the WPP I went to was hopeless and a waste of 2 years.


        September 3, 2013 at 12:53 pm

      • Hello Chris,
        What your adviser has told you is utter crap, and as you stated previously on an earlier blog, they are clearly trying to force you into any old job they want.

        May I suggest to you that you speak to a more experienced member of staff, one preferably who has been there for a number of years and explain what has happened to you and if they try to block you insist on speaking to a manager.

        I wish you all the best.


        September 3, 2013 at 1:40 pm

  343. Well, I have my next appointment on Wednesday regarding the ‘course’ that I’ll be choosing. Apparently what I need will be decided at his meeting – no doubts it will be ‘that course is what you want, you’ll be doing that’, with little opinion allowed from myself. Although I hope not and are proved wrong.

    On another note: Once you’ve had your first post wp appointment at the Jc – are subsequent signing days with the regular ‘signing folk’ in the JC, or do you see the advisor you saw at the post wp appointment?


    September 1, 2013 at 2:59 pm

    • You just sign on as usual, unless your appointment with your post WP advisor is booked for your normal signing on day and they will then sign you on at the appointment.


      September 1, 2013 at 7:25 pm

      • Ah ok glen, thanks for that. I just wondered whether my diary/log of things I have to do (seeing as things I have to do has increased), would come under advisor scrutiny, or regular signing folk. Is just so im prepared is all. Interested in wednesdays course appointment I have though! Shall come back once Ive had it.


        September 1, 2013 at 8:22 pm

  344. I am on this course and have been issued a month long sanction when I (genuinely!!) have fully complied. I’ve checked, double checked and thrice checked and have no idea why this has been issued. I have sent a very firm email on the matter and I am awaiting an answer. They have set me various tasks during this course, including interviews and courses to improve my CV and I have been very aware of a feeling that the ever variable times and activities seem like they are attempting to trip me up! Also, they have sanctioned me on a day I had a TELEPHONE INTERVIEW with the advisor which was scheduled to take place 10am last Wednesday. My phone was on, connectable and when they had not contacted me by 10.30am I sent an email, almost instantly I got the call!! This is the day Iv been sanctioned from so i am very very glad I still have the email that I sent to remind them!! Anyway, feel better already just typing this in!


    September 2, 2013 at 9:06 am

    • Wee update – It was the work Program who referred me for a failure to comply in July 2012!! And I am no longer on the program!! Definetaly appealing.


      September 4, 2013 at 2:47 am

      • I would not admit any liability to anything they allege you have done and of course appeal on the grounds that this alleged failure occured over a year ago and you have never been spoken to regarding this alleged failure.

        I would also suggest you read up on what thw Work Programme can and cannot do by looking at the WP agreement with jobcentreplus.

        I cannot understand how you can possibly be given a sanction for something so long ago which you clearly haven’t done and no doubt the WP hasn’t backed up with evidence.


        September 4, 2013 at 8:39 am

  345. I started that course this morning and we discussed about building up our confidence and interview skills. Also part-time courses that we can do as well, with LearnDirect and Hastings College. I am going to look at the College website to see if there is anything for me, but I have to be quick to apply as start enrolling in about 2 weeks time. Tomorrow morning is about Customer Service skills.

    Carl Lawrence

    September 2, 2013 at 1:58 pm

  346. Second morning we talked about customer service skills and the reason for this was that most jobs we go for now are customer-focused. Day off tomorrow, but on Thursday morning it is Job-search and social sites which I will be interested in.

    Carl Lawrence

    September 3, 2013 at 5:22 pm

  347. I have the post work programme interview next week. But I already gave my advisor access to my UJM account. She said they can only access it while I am present and they must log out before I leave the job centre.
    I gather they put you on the Jobcentre Plus option if you have recent work experience, what is considered recent as I have been on the work programme for the last 2 years.


    September 4, 2013 at 3:50 am

    • the jobcentre staff are just like the police they will pretend to be your best friend then stab you in the back just play the game and create new email for ujm so it is not linked to your main email with all your personal stuff such as social networks etc and then just bullshit them with lie after lie never tell the truth unless you feel its ok to…


      September 8, 2013 at 1:14 am

  348. not sure even if the ‘regimes’ exist? jcp offer and MIR, dunno what I am on, nobody I know knows what they are on, seems as if everyone is on 1 provision,


    September 4, 2013 at 8:28 pm

  349. I met a friend the other day who is a work programme advisor. She raises sanction doubts for people who miss appointments and do not apply for jobs. She told me she is proud of the fact that she has a 100% per cent success rate for sanctions. Every sanction she has raised has been upheld. She even gloats about this on her Linkedin profile.


    September 5, 2013 at 5:49 am

    • I guess wp advisors vary – the one I had was lovely. She always held the thought that, people are under enough stress and problems, without her adding to them, so unless she had very good reasons to do anything like that, she wouldn’t.


      September 5, 2013 at 8:59 am

    • Well, I know of an advisor at my local jobcentre who hates putting pressure on people for any reason. I guess some advisors are more human than others. Gloating about sanctioning the unemployed on Linkedin takes a special kind of individual don’t you think?


      September 6, 2013 at 8:17 am

  350. Well I had my appointment yesterday in relation to ‘training’ I was going to be put forward for. (some conditionality thing). Appointment went great, person I spoke to was lovely and very understanding of how things currently are. Was told I would be put forward for one of 2 possible courses – one included maths and English. Was then moved onto do 2 maths and English tests – did well in both, so was told I wouldn’t be doing the one with maths/English. So from now its just a waiting game – apparently there is such a backlog of people, I was told they were seeing 20 a day just at that office – that it could be 2 or 3 months before I even get to do anything.


    September 5, 2013 at 9:03 am

  351. Today’s lesson as about how to use Facebook, Twitter, and LinkedIn to find jobs. So I am going to make new accounts over the weekend and go from there and just be careful.

    Carl Lawrence

    September 5, 2013 at 4:34 pm

  352. I’m confused, nearly all of the available information regarding pwps is directed at jsa claimants. Anybody on esa had one of these interviews and could they shed light on what happened to them at said interview?

    I suffer from ptsd/acute anxiety and my app. is one months time, fairly ****ing myself.

    J. Tudhope

    September 6, 2013 at 1:47 pm

  353. SAL Her exact words are Raise sanctions doubts appropriately when customers are failing to apply for work or other appointments.Currently at a 100% success rate with sanctions upheld. She has always come across as being very friendly helpful and concerned but as you say SAL it takes a real spiteful person to come across like that. Iain Duncan Smith and Mark Hoban will really be proud of her


    September 6, 2013 at 4:11 pm

    • Think you all need to take a look at watching a4e on this site (to the right)

      Especially the last paragraph!!!


      September 8, 2013 at 12:15 pm

  354. Just to say that I am going to see my advisor tomorrow morning at 10.45am and hopefully she will still be a quiet nice to me and I have sign-on as usual. Anyway I will tell how I get on once I get back tomorrow. I’m hoping that’s it not too bad.

    Carl Lawrence

    September 8, 2013 at 6:41 pm

  355. Still very nice and friendly. Basically just signed-on and she on annual leave, so when I next sign-on I will see someone different. So I will not see her for about 4 weeks now, so nothing will happen at least until the beginning of October.

    Carl Lawrence

    September 9, 2013 at 12:03 pm


    a police officer

    September 9, 2013 at 2:42 pm

  357. I had my post work programme interview at the jobcentre. I don’t want to be too specific as my advisor may identify me. The interview lasted for 75 minutes not 40 minutes like it said in the interview letter. There was no mention of doing a 35 hour a week jobsearch. I have to use the internet at least 5 times a week to check vacancies on universal jobmatch and visit 3 different websites 3 times a week. I need to make my own action plan to bring for my next appointment which is almost a month from now. I still have to sign on every 2 weeks. We discussed my barriers to work for most of the 75 minutes and I agreed to attend a course to help with interview skills. I can keep applying for technical jobs as I have a degree qualification, but if I want to apply for basic jobs then I should not mention my degree on my CV. My advisor did warn me to stick to my new job seeker’s agreement to the letter. I said what if there are no jobs to apply for online, and my advisor said as long as I have looked for work then that’s all that matters. I need to keep a written record of my job searching activities and they will check it each time I sign on or have an interview. My advice to anyone facing this interview is to be well groomed, polite and convince the advisor that you are a eager to find work.


    September 9, 2013 at 5:14 pm

    • Sounds like your appointment went quite well then. My own lasted around 10 minutes, as I was expecting 40 or more. Although they never mentioned a ’35 hour a week’ job search to me, they did say ‘your job search is almost like a full time job’ so was worded in a similar sense. I never asked what I should do if there just wasn’t the jobs to apply for – but as you’ve been told, I guess common sense says to show you’v applied for jobs and are actively looking – which I too have stuck as much to my new agreement as I can.


      September 9, 2013 at 7:34 pm

      • To be on the safe side, if there are no jobs to apply for I note down vacancies that I have looked at and the reason I didn’t apply for them. This proves I actually looked for work. It carries more weight than saying no suitable vacancies.


        September 11, 2013 at 11:02 pm

  358. We discussed my barriers to work

    mine is the dwp sending me on useless courses for over a decade making 3rd party private company’s millions of pounds buy me going to them over the years to sit in a room all day doing fuck all.

    wp for me lasted 20 mins n that was that been 1 time in 2 years well worth the 400 quid and been sanctioned 3 times for missing app i never had a letter for in the first place but won them all anyway 🙂

    looks like ill be signing of when im 65 at this rate 😉

    super ted

    September 9, 2013 at 8:13 pm


    a police officer

    September 10, 2013 at 9:38 am

    • Sorry, burp, am just off to Zizi’s for my second four course lunch….

      Andrew Coates

      September 10, 2013 at 11:39 am

  360. just leaving g4s programe after 2 years did not get me one interview silly little assesment test like fill in the missing numbers 1……..9.10…etc universal job site liv in s east so they send me jobs in bridgend summerset etc now exspeted to travil 90 mins by train wich i cant afford have sent off for loads of work evevn 10 hour week cleaning jobs to get me off this shit hardly ever get replys im 53 there is age discrimination going on now


    September 12, 2013 at 3:20 pm

  361. Anyone been on skills conditionality, gateway to employment course? i start it on 0ct 7th, seems exactly like the 2 week gateway to work course on new deal


    September 12, 2013 at 5:13 pm

    • I had an appointment for that last week, but they can’t get me onto the course for the foreseeable future as they have so many people being put on it.could be a couple of months before it happens.


      September 12, 2013 at 6:44 pm

  362. i dont mind it as there is at least one person i know well on it! but will interfere with voluntary work, advisor did mention MWA, if I am referred I can appeal, as claimants who do voluntary work should not be mandated to MWA


    September 12, 2013 at 8:17 pm

  363. I have to see somebody on the post work programme intensive regime regarding a pre course assessment for yet another employability course although I have done an employability course with the Work Programme before for 10 weeks.

    Has anybody else had this? I am in the London Borough Of Havering so things might work differently there but Id appreciate if anybody has had this and what happens.



    September 13, 2013 at 5:21 pm

  364. Be careful of the ploy used on me.
    Appointments were made for my attendance and never given/posted to me, as a result I missed the appointments and had my claim closed without any notice. I am due in today to complete my rapid reclaim and ask that all future correspondence to be signed on collection to show it has indeed been passed to me. Whether this will be accepted is uncertain, but I can’t allow my claim to be at the mercy of official incompetence or as I see it, a systematic abuse.


    September 16, 2013 at 1:40 pm

    • At my first post work programme interview, my advisor arranged the date and time of my next interview and wrote it on my signing-on book. My advisor also printed out a letter for the next interview which has a totally different time and date on it. Lucky I noticed it. It may be a genuine error, but it pays to study these things and not just glance over them.


      September 16, 2013 at 9:32 pm

      • I was given a letter to attend an interview with the National Careers Service. As some confusion over the date occurred I rang the number on the letter and was told no appointment had been made. My claim was closed when I failed to attend. The Careers Service it seems are never informed of these appointments and so always reply that nothing has been booked. So why put the contact number of a department on the letter that isn’t involved in the process? Why indeed!


        September 17, 2013 at 12:22 pm

  365. this is the post wp letter i got after signing for it at jcp

    dear super ted

    i have arranged an interview for you with your personal adviser to discuss the
    support available to you now you have completed your time on the work

    your appointment details are




    with: blank

    if you are already due to attend the job centre on this day, you only have to come at
    the time above.

    how can the appointment help me ?

    now you have completed your time on the work programme, your personal adviser
    will assess the support you will need, based on your needs and skills, to help you
    find work and stay in suitable work.

    what is the appointment about ?

    reverse page 1

    the interview is to talk about the steps you are taking to look for and prepare for
    work and the help you still need to improve your chances of success. as part of
    this your personal will:

    talk to you about jobs, training and other ways of helping you back to work;
    answer any questions you might have about looking for work;
    look at your job seekers agreement to see if it is still relevant; and
    tell you about the help you may be able to get when you find work.

    if you normally attend a job search review on this day, your personnel adviser will
    also look at the steps you have been taking to find work. please bring details of the
    jobs you have applied for with you, as well as ant letters or anything elese which can
    show that you are looking for work.

    do i need to come to the interview ?

    yes. to continue being paid job seekers allowance, you must come to interviews
    when asked to do so. if you cannot attend at the time you are asked to, you may ask
    to re arrange the appointment. if we cannot agree to re arrange your interview your
    benefit could be stopped if you do not attend, unless you show us that you had a
    good reason for not attending.

    can i get help to attend the interview if i need it ?

    to help you get to the interview, we may be able to provide help with:

    the cost of registered child care if you have children and prefer not to bring them
    with you but have no one to look after them (payment will be made direct to the
    child care provider);

    travel costs if your interview is not on the day or at the place you attend
    example, travel tickets); and
    an interpreter, if English or welsh is not your first language.

    you need to contact us before the interview to arrange any of these.

    what if i cannot come to the interview ?

    please telephone before the interview on the telephone number at the top of this

    what happens if i don’t come to an appointment ?

    your claim to job seekers allowance will be closed if you do not contact us within
    five working days of the date of the interview.

    if you contact us within five working days, your job seekers allowance and national
    insurance credits will be stopped (or will be paid at a reduced rate, depending on

    page 2

    your circumstances) unless you show that you had a good reason for your non
    attendance for:

    four weeks, or

    13 weeks if we have previously decided on one or more occasions that your
    jsa should be sanctioned because you committed any of the failures listed
    below within 52 weeks (but not within 2 weeks of your last failure.

    the failures referred to are, if without good reason you:

    do not attend an interview that you have been notified of
    if applicable, fail to take part in a particular employment programme (such as
    the work programme)
    do not take opportunity of a place on an employment programme or
    training scheme.
    refuse or fail to apply for or accept a place on such a programme or scheme
    notified buy your adviser
    fail to attend, or give up a place or through your own misconduct lose a place
    on such a programme or scheme
    do not take the actions included in a job seekers direction.

    what we expect from you

    to get job seekers allowance and credits of national insurance, you must be looking
    for work and are expected to take advantage of all reasonable opportunities that are
    made available to help you do so

    yours sincerely


    on behalf of manager

    jsa wpc 06/13

    super ted

    September 16, 2013 at 9:30 pm

  366. I went to the job centre today to sign on and was in there for about a hour an half seeing my advisor. I have now been told I have to do work experience in a charity shop for 8 weeks


    September 18, 2013 at 4:47 pm

  367. Julie, sounds like double MWA, could be the work experience scheme which is voluntary for 18-24 year olds, i work as a volunteer in a charity shop, but dosent take part in workfare/MWA scheme which is bad as I will not be able to do it where I volunteer, think the only MWA placement by me is 7 miles away in a charity shop, if i volunteered there anyway, maybe that would excuse me from MWA as that would be my placement


    September 18, 2013 at 6:06 pm

  368. hi ive just joined the wp returners work shop, and because i do voluntery work for the B.T.C.V once a week ive got to tell them what work i do and what hours if i don,t my dole can be stoped is this right

    c hallam

    September 19, 2013 at 4:18 pm

    • Hello c hallam, that is correct. You have to fill out a form which describes which voluntary work you are doing, where, how many days, hours etc.

      If you don’t fill out this from your benefit payments could be stopped. I suggest when you fill out the form you just answer the questions given and explain how the voluntary work helps you find employment, and state you receive travel expenses only.


      September 20, 2013 at 10:57 am

  369. havent told my post WP about voluntary work, frightened incase i am taken off it, but JCP should know from before WP


    September 20, 2013 at 5:25 pm

  370. I wouldn’t fret, I was placed on the work programme on the express oders of the Head of the Essex DWP, I have never received any JSA benefits or indeed any benefits but was punished when I refused to take up a “slave placement”. The DWP laterly assured me that I could attend the Work Programme on a pure voluntary basis which I declined as they have been unable to demonstarte how they could enhance my employment prospects. Agter my two year excile I reregisterd as unemployed and have been instructed to attend the interview for those individuals who have failed to gain employment during their time with the Work Provider.
    The DWP are in contempt of the High Court judgement mage by Judge Foskett in August 2012. Covertly or not a policy on enforced labourhas been introduced by this Government wherby citizens are being forced to labour for no remuneratiion from either the employer or the state.
    I have no doubt that the intention of this programme is to create a work force whose total ambitions will be limited to the earnings of the minimum wage, cheap labour costs that will

    enable employers to undercut other countries costs, a return to the dark satanic mills of the past.
    I have no doubt.
    To add insult to injury I am expected to fund my own travell costs

    anti slavery liberation front

    September 21, 2013 at 10:11 am

    • The UK will be taking it’s turn as the new cheap labour capital of the world: BBC NEWS “Jobs joy as Foxconn open huge new factories all over the UK. Lady Emma Harrison former chairwoman of social enterprise company said it was “fantastic news'”. In the not too distant future Chinese shopping malls will be resonating to: “Why the fluck is everything made in the flucking UK”.

      Made in CHINA... er UK

      September 22, 2013 at 8:40 pm

  371. I am dreading going to the job centre on Tuesday where I’ll be there for hours why my advisor talks down at me and try’s to put me on any course going. I don’t know if she’s trying to get me sanctioned but the last few appointments I’ve had (not on signing days) she hasn’t been there and nobody knows why I’ve been asked in as nothing is down on the computer for me to come in

    I really don’t want to do another course or a work placement which is what she’s trying to do. 8 weeks full time work for nothing in a charity shop, dogs home or wherever else she may try to put me

    I’m getting scared now each time I’m due to go. I know it sounds stupid but I’m nervous and worried all the time and I really hate feeling like this


    September 22, 2013 at 7:53 pm

  372. Hi Emma I dread going to the job centre as well because they are always finding fault with my jobsearch log saying it is not filled in properly or finding gault with the way i dress. I went one time in a shirt with the sleeves rolled up and she said if you were sent for an interview today it would not be suitable. She put me on a course for employability and customer service and all we ended up doing was role playing and gardening. Try not to be scared because they are trying to force people off benefit. Just tell her you have done all these courses before and they are no good and try to do the minimum amount possible to safeguard your benefit. Do not let them upset you. It is just bullying. Take care Emma Love David x


    September 23, 2013 at 1:12 am

    • I recently was booked in for an interview with my local adult college for an employability skills course which my post work programme adviser mandated for me to attend.

      I protested vehemently against this and gave ve