Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

85% of Claimants “On-Line” Says Ian Duncan Smith.

with 19 comments

On BBC Breakfast this morning Ian Duncan Smith was interviewed about the Universal Credit pilot starting today.

One question came up: you have to apply for it on-line so how can everybody do this?

The Minister for Work and Pensions replied that 80% of claimants were on-line at home, and another 5% had access through their mobile devices.

As for the rest?

They all had ways of getting on-line, through local libraries or the Job Centre.


He might as well have said that 80% of claimants eat foie gras for breakfast and are willing to work on the mines of Pluto.

As for mobiles. Is he seriously suggesting that we fill in a complicated set of forms on a hand-held phone?

Apart from the cost, that is.

I would not like to have to do some serious form-filling in the Job Centre either.

The terminals in Ipswich, Silent Street, are where crowds assemble waiting to sign on.

There are frequent ‘incidents’ there.

Not to mention that, as people here have pointed out, not everybody is able to use computers, and even those who are familiar with them will find that giving long lists of their personal details and getting all the entries right, is not so easy ‘on-line’.

In a more sinister vein Ian Duncan Smith says the new system is about “changing people”.

“What we have to do is to start changing people, and that’s what this system is about.”

This engineer of the human soul wants to tell us what to do, and we will bloody well have to follow orders.

80% of claimants have the Internet at home… what a card you are Ian!


Written by Andrew Coates

April 29, 2013 at 8:55 am

19 Responses

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  1. Universal This and Universal That

    Here is a story on that other “universal” star – Universal Credit:


    Even the PCS Union know it is a disaster from the start. What has a vast computer project got to do with “helping people move off benefits and into work” – especially when the IT system is not working properly itself!?


    April 29, 2013 at 9:17 am

    • There’s also the move to monthly payments.

      This will cause problems.

      And when they introduce it, why not monthly signing-on?

      Or perhaps yearly.

      Andrew Coates

      April 29, 2013 at 10:33 am

      • There have been past rumours that when Universal Credit is National in England, [Scotland may have it’s own system if a yes vote is majority] That by logging on and doing 30-35 hour a week jobsearch, at the end of it, you will have signed on by Universal Credit. But what if you don’t have internet access or live in a poor mobile signal area [Bolton Lane and Tuddenham Road in Ipswich for one]


        October 8, 2013 at 5:21 am

  2. IDS is off his rocker, power mad and hungry for more, just watch this rant which was on the BBC this morning.


    Obi Wan Kenobi

    April 29, 2013 at 11:43 am

  3. i dont know how he is getting away with this,a lot of people havent used a computer even worse those who have learning problems’.

    his vision of a high tech system costs money,not everyone can learn quickly and he’s putting people at a disadvantage.expecting people to have all this at hand is stupid and realistic.


    April 29, 2013 at 1:49 pm

  4. Jobcentres’ union to stage benefits protest.

    PCS union to protest against universal credit scheme replacing jobseeker’s allowance, income support and other tax credits.

    We have shown that ministers are prepared to mislead and misdirect to drive through their welfare cuts, so we are challenging Iain Duncan Smith and others to prove what they claim is true.

    “The next time a minister says people are better off on benefits than in work, give them a pen and paper and ask them to show you how.”


    Obi Wan Kenobi

    April 29, 2013 at 1:58 pm

  5. This is useful: Five things the coalition won’t tell you about Universal Credit


    Andrew Coates

    April 29, 2013 at 3:08 pm

  6. Four weeks ago at my local Jobcentre I was asked about UJM but I was told that I could not set up an account there because there were no IADs set up.I think the situation has not changed there.I have created a UJM account but left the two boxes unticked but the claim that 80% of people are now online is just another one of George Smiths lies.


    April 29, 2013 at 3:35 pm

    • IDS actually claimed we were 80% on-line at home.

      CK, how anybody on the Dole could afford another monthly bill for broadband etc. is beyond me.

      Here we already have an extra £8 to pay for Council Tax a month, and elsewhere I hear this can be a lot lot more.

      IDS added 5% for mobiles, and said everybody else could get access at Job Centres or Libraries.

      He didn’t mention Work Programme providers, but they too do not always have open access even for those on the ‘programme’, as people in Ipswich tell me all the time.

      Andrew Coates

      April 29, 2013 at 3:42 pm

      • Oh braodband is just peanuts to everyone unemployed,we are all quaffing champaigne before taking a spin in our rollers.He is quite clearly a better liar than a mathematician or IT specialist.


        April 29, 2013 at 4:03 pm

  7. Does IDS really believe the crap he comes out with,What planet is he on,or better still what drugs.


    April 29, 2013 at 4:28 pm

    • Not so much “what planet is he on” as “what planet is he FROM”

      C. Pascoe

      May 7, 2013 at 7:42 pm

  8. 85% of claimants can no longer AFFORD to be online either with a computer or a mobile! They are too busy paying Bedroom Tax and heading to Foodbanks to feed their kids.

    Anne Selby

    April 29, 2013 at 6:22 pm

  9. A claimant can claim Universal Credit without registering on the Government Gateway.
    https://www.whatdotheyknow.com/request/154278/response/375810/attach/html/2/FoI.1393.explain.pdf.html With thanks to whatdotheyknow.com


    April 30, 2013 at 10:09 am

  10. Jobseekers made to carry out bogus psychometric tests.

    Unemployed people are told they risk losing benefits if they fail to carry out meaningless questionnaire.


    Obi Wan Kenobi

    April 30, 2013 at 11:44 am

  11. slightly off topic bit can someone tell me if the staff at the jobcentre ‘notify’ me to do something was the term I believed she used am I allowed to innsist on this order in writing?

    I do record all the coversations anyways.



    April 30, 2013 at 7:17 pm

    • I think Jobseeker’s directions can now be given verbally. So better to do it!


      May 1, 2013 at 9:02 am

      • Yes Gissa. They can be given as a verbal command. I was given a mandate in Ipswich to use UJM for 3 hours a day EVERYDAY. This was give by the FLA. Every time I sign they check the screen for my activities. I am now with a provider on the wp so jcp are backing off.


        May 2, 2013 at 7:20 am

  12. even if you have internet computer etc at home – power cuts? meter empty?

    something survived...

    July 6, 2013 at 7:01 am

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