Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Universal Jobmatch: The Clamp Down Begins.

with 106 comments

Universal Jobmatch is now being actively forced on people.

In Ipswich we have been spared this till now because the public computers accessible to most people – the Libraries – do not work properly.

That is, since being turned into a private Charity the Suffolk Library service has not upgraded its browsers for a long, a very long, time.

This week those signing on in Ipswich were told.

  • There is no longer the form you filled in giving details of jobs you applied for and jobsearch.
  • You must register with Universal Jobmatch.
  • You must provide proof of any job search activity by print-outs, or by letting the DWP snoop on you Universal Job Match account.

These problems remain.

  • There are not enough public computers with easy access to web sites.
  • The Job Centre Silent Street Office has recently placed some computers at the front of the signing on desks. These are not in a safe environment – the number of screaming rows, heavy-handed interventions by Security guards that you see there has not stopped growing. Apart from that their terminals  appear to have no towers for you to upload your CV through
  • Other computers, for those on the Work Programme, are woefully inadequate for the several thousand people affected by this decree.
  • Getting print-outs costs money from other places.
  • Not everyone is computer literate or feels at ease with them.
  • If you do not live in the town centre you pay to pay high bus fares to get to these computers.

People do not universally like having their job seeking activity snooped on by a bunch of Nosey Parkers.

Not everyone likes having an American company making money out of public services.

Universal Jobmatch’s technical problems have not gone away.

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Written by Andrew Coates

April 12, 2013 at 10:23 am

106 Responses

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  1. I hate to say it, but I knew this would happen. People have been very complacent in the shadow of universal jobmatch – including the frankly useless PCS. No one has clarified the legal position for people in the position of having to face this nonsense so what chance do people now have to refuse uploading information and cv’s? The website is as bullshit as ever.

    Ghost Whistler

    April 12, 2013 at 10:46 am

  2. Although creating an account with Universal Jobmatch is mandatory after the Government recently re-wrote the rules, it is NOT mandatory to give Jobcentre Personnel access to your account, neither can claimants be mandated to use Universal Jobmatch on a home computer. See chapter 3, paragraphs 51, 52 and 53, of the Universal Jobmatch Toolkit used by the DWP.

    The latest version of the “Universal Jobmatch Toolkit” from the DWP states plainly in chapter 3, paragraph 53: “You [Civil Servants] cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours”.

    Also note, paragraph 82 states plainly: “We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this”. It appears then that a record of your jobsearch activity written down on any old piece of paper will be sufficient.

    It is utterly outrageous that claimants are still being mis-advised by all this chicanery at Jobcentres – despite objections raised long since by the PCS Union about it.

    What is the local Press in Ipswich doing about it?

    Here is the link to the latest version of the Universal Jobmatch Toolkit:

    https://www.whatdotheyknow.com/request/151933/response/367730/attach/3/Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf

    Tobanem

    April 12, 2013 at 11:10 am

    • I have the impression that if you do not let them have access they will demand you show them print-outs of your job seeking.

      Andrew Coates

      April 12, 2013 at 4:17 pm

      • This is true.

        Hasnot

        April 12, 2013 at 10:12 pm

      • FAO Andrew Coates

        If they demand print-outs of jobsearch activity, just cite paragraph 53 mentioned above! Mind you, they might in turn cite paragraph 87, which appears to give them a right to demand print-outs. In that case, a claimant can then cite pargaraph 89, which finally appears to say that where a claimant is not using Universal Jobmatch, then it is sufficient for a claimant to show their jobsearch activity “through other means”!

        FAO of Hasnot: What is true? In the Universal Jobmatch Toolkit, it can be difficult to know what is true because the Toolkit starts to tie itself in knots from the outset!

        Tobanem

        April 13, 2013 at 8:57 am

  3. You do not have to have a Government Gateway account or I.D. number to claim J.S.A. You CAN NOT be mandated to open a Government Gateway account. If you have not got a Government Gateway account you will be unable to open a Universal Jobmatch account. It my opinion therefore that they can not use a Job Seekers direction to mandate you to open a Unuiversal Jobmatch.

    Nats

    April 12, 2013 at 1:28 pm

    • *Universal Jobmatch Account.

      Nats

      April 12, 2013 at 1:30 pm

  4. “The question is, once it does collapse, who’s going to pick up the pieces”

    http://ragingbullshit.com/2013/04/12/europes-stark-choice-resignation-or-revolution/

    Annos

    April 12, 2013 at 5:11 pm

  5. “Indeed one pensioner has not only refused to pay, but sent a rather forthright letter to the office of the revenue commissioner, explaining his opposition to the tax in rather fruity language.”

    http://www.neurope.eu/article/pensioner-time-bomb

    Annos

    April 12, 2013 at 5:59 pm

  6. Paragraph 82: We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.

    This is correct.

    Obi Wan Kenobi

    April 13, 2013 at 10:00 am

  7. My usual advisor was off sick when I signed on so I asked his replacement if Universal Jobmatch was compulsory. No, he said in a low voice, “but I would advise you to sign up for it or things could be made difficult for you”. He squirmed his face in disgust at the whole thing. Blimey! Someone in a jobcentre sympathetic to the plight of claimants – will miracles never cease?

    Signed up to the wretched thing, uploaded my CV, applied for over a dozen vacancies for which I’m unqualified for just to keep them happy and myself in receipt of benefit.

    And that, dear reader, sums up the climate of fear which now prevails in all Britain’s jobcentres.

    Trevor

    April 13, 2013 at 10:45 am

  8. Nats :
    You do not have to have a Government Gateway account or I.D. number to claim J.S.A. You CAN NOT be mandated to open a Government Gateway account. If you have not got a Government Gateway account you will be unable to open a Universal Jobmatch account. It my opinion therefore that they can not use a Job Seekers direction to mandate you to open a Unuiversal Jobmatch.

    By the same argument they can say that you are not ‘entitled’ to JSA. They could or maybe even have made it so if you don’t register you don’t get JSA. These people already think that we don’t have a right to social security. That’s the problem.
    Sure we can say you can’t make me, but then they can just say no JSA claim for you then.

    Ghost Whistler

    April 13, 2013 at 11:06 am

  9. Trevor :
    My usual advisor was off sick when I signed on so I asked his replacement if Universal Jobmatch was compulsory. No, he said in a low voice, “but I would advise you to sign up for it or things could be made difficult for you”. He squirmed his face in disgust at the whole thing. Blimey! Someone in a jobcentre sympathetic to the plight of claimants – will miracles never cease?
    Signed up to the wretched thing, uploaded my CV, applied for over a dozen vacancies for which I’m unqualified for just to keep them happy and myself in receipt of benefit.
    And that, dear reader, sums up the climate of fear which now prevails in all Britain’s jobcentres.

    Then the PCS should bloody strike and stand with us. Whatever happened to solidarity? The TUC are fucking useless.

    Registering is one thing; uploading personal data like a CV is an absolute red line for me. Once that information is out there there’s no going back.

    Ghost Whistler

    April 13, 2013 at 11:08 am

    • “Whatever happened to solidarity?”

      Surely the Miners Strike in the 80s exposed the myth of working class solidarity? Did the other unions support the miners? No.

      High unemployment makes workers less likely to strike not more. Scared of losing their jobs.

      Lumpenprole

      April 13, 2013 at 2:58 pm

  10. I have been told last week that either i allow the job centre access to my account ..provide screen prints or face having my claim closed down…I have no money to use on ink he was told that , but said i then had a problem

    ukmartian

    April 14, 2013 at 11:04 pm

    • that’s f*ucking ridiculous… it will cost you more on ink cartridges than you get on benefits… what a shower of shite the jcp are… where is mark serwotka when you need him…

      JCP sucks

      April 15, 2013 at 10:51 am

    • They are lying to you.

      Darroch

      April 24, 2013 at 11:29 am

      • i signed on again yesterday…I went in with everything on my tablet ..they were not even interested …I was not questioned about producing screen prints or what i had been doing …it was probably just another bullying tactic by a power mad little Hitler who has a job….well he might find himself on the un employed list one day …I hope they treat him like they treat us …the proverbial shite..

        ukmartian

        April 24, 2013 at 12:49 pm

  11. i agree…i told the advisor that ‘I DO NOT GET BENEFITS’ (all i get is my NI credits as my wife works part time)..He said you have a problem then ..you will have to buy paper and ink or face having your claim closed down unless your tick the box …is that blackmail or wot

    ukmartian

    April 15, 2013 at 12:12 pm

    • ukmartian. Check out the “whatdotheyknow” website. Go into the DWP bit of it. Type “Universal Jobmatch” in the search box. You should be able to find loads of information there that may be of help to you.

      Nats

      April 15, 2013 at 1:38 pm

  12. The computer literacy issue is big. As a technologist I think it is obscene that these people have to learn some American digital dialect to allow financial continuity. It takes six to eight weeks if these people go on a weekly course, for them to get half decent at UJS then there is the likely result of 4m applications per week to the .4m jobs. We could call it jobspam.

    john

    April 17, 2013 at 9:43 pm

  13. You can be compelled to provide evidence of your jobseeking activities, e.g., date, what you did, what you expect might happen, and when etc. So if you go online to search for a job, apply for a job, go to the library, look at job ads in newspapers, go for an interview, send off a speculative inquiry, visit the Jobcentre, attend a Work Programme activity etc., etc., just make a note of it and give the list of all such activities carried out since your last signing to the Jobcentre clerk as your evidence. You CANNOT be compelled to produce this evidence via print outs from the Universal Jobmatch site. If clerk are saying that they are mistaken or deliberately lying.

    Darroch

    April 24, 2013 at 11:28 am

    • I have asked for written orders to do this (provide print-outs).

      It is meant to come via E-Mail.

      Nothing has arrived yet.

      Andrew Coates

      April 24, 2013 at 1:11 pm

  14. can jobcentre staff order you to look for a job in a specific town, i live in bilston west midlands, and twice i have been told to look in birmingham, which is about 11 miles away, they say i have to be willing to travel 90 minutes, (does this 90 minutes include walking, as it takes me 20 minutes to walk to the bus/tram station), i have recorded in my jobsearch that i look locally but they say this isnt good enough, as there are no jobs, i dont want to travel to a town that i am unfamilar with, the same day a jobcentre staff told me to look in birmingham, a 16 year old girl was stabbed to death on a bus, i dont feel safe going to towns that i am unfamilar with, i have just been sanctioned for not ticking the box on my universal jobmatch to give them access to get into it

    carol

    April 26, 2013 at 11:21 am

  15. Since Universal Jobmatch was made mandatory I signed up but did NOT give them access to my account and did not tick the share with adviser box – I print everything out for them BUT today I was told by JCP advisor that I have to tick the box and give them access – This cannot be true surely because of the Data Protection Act and will not untick the box

    Donna

    April 26, 2013 at 1:52 pm

  16. They cannot make you tick that box…where UJM is mandatory as from March ..they cannot force you to give them access to yopur account ..they will try to bully you or make lifr difficult but they cannot make you ….when you go in again accidental leave your mobile on record lol …try this website for information http://www.pcs.org.uk or this page http://www.pcs.org.uk/en/utilities/search-results.cfm

    ukmartian

    April 26, 2013 at 4:13 pm

    • Thank you for that advice ukmartian and for the link – really appreciate it

      Donna

      April 26, 2013 at 4:58 pm

      • Donna, these are the relevant sections of the current Universal Jobmatch Toolkit you need to print out and show your JCP adviser.

        Universal Jobmatch Toolkit: 22.03.13

        Issuing a Jobseeker’s Direction to mandate JSA claimants to
        create a profile and public CV in Universal Jobmatch

        52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to
        mandate a claimant to create a profile and public CV unless a DWP IAD
        service is reasonably available to them should they need to use one – for
        example, because they do not want to accept cookies and therefore need
        to have access to a device on which cookies have already been accepted.

        53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to
        give us access to their account – this is their decision not ours.

        Actively Seeking Employment

        82. We cannot specify to a JSA claimant how they provide us with records of
        their jobsearch activity and Universal Jobmatch will not change this.

        https://www.whatdotheyknow.com/request/151933/response/367730/attach/3/Universal%20Jobmatch%20Toolkit%20as%20at%2005%2003%2013.pdf

        Obi Wan Kenobi

        April 27, 2013 at 9:34 am

  17. They cannot force you to tick the access box. Carol should complain and appeal any sanction – send copies to your MP. To try to force people to give access to your UJM account is a breach of the Data Protection Act and a criminal offence.
    I would argue that the 90 minute travel rule is “door to door”. You would have to know the travel time on public transport – from memory one of the Google sites has the functionality to calculate this. On balance a trip of 11 miles does not appear unreasonable and an excuse of being unfamiliar won’t wash on its own without more pressing arguments (e.g. medical anxiety). Carol are you sure the threatened sanction is not for refusing to travel a reasonable way rather than not ticking UJM box?

    Gissajob

    April 27, 2013 at 8:28 am

  18. Andrew Coates :
    I have asked for written orders to do this (provide print-outs).
    It is meant to come via E-Mail.
    Nothing has arrived yet.
    </blockquote

    I asked for it in writing as well and was told "that wont happen" so i said the prints wont happen either ….

    ukmartian

    April 27, 2013 at 11:24 am

    • That’s interesting.

      If this is a formal demand why don’t they make it formally?

      Andrew Coates

      April 27, 2013 at 2:35 pm

      • i was given 2 weeks to either supply screen prints …..or tick the box or face having my claim closed …..well i done neither …when i went back in after 2 weeks they didnt xsay a word i was in and out in minutes …..they were trying to bully and intimidate …well iot didnt work …mind you i have got proof of the conversation …lol

        ukmartian

        April 27, 2013 at 3:35 pm

      • Ukmartian:

        Please don’t let it go at that.

        Contact your local JCP manager and put all that in the letter.

        wait for the result.

        Obi Wan Kenobi

        April 27, 2013 at 5:02 pm

  19. The tunny thing is ..they keep threatening me with sanctioning or shutting down my claim …last week they phoned said they wanted to give me some work experience and send me , probably to stack shelves somewhere…they said it would look good at the top of my CV…I said I have been there done that and i got nearly 45 years work experience well so far I have had all hindrance and NO help
    2 weeks ago i asked for help via the NEA (new enterprise allowance )scheme as i was made a work offer on a self employment basis, i was told to make a appointment so i did 4 days wait..the person i eventually saw said she didn’t know much about it , and to ask the work programme, who sent me back to the job centre , by the time they told me i didn’t qualify as i was on the work programme and I had found another source of info the company withdrew the work offer, so basically the A/H’s lost me work with their stupid red tape and regulations and lack of training …Now .as i dont get JSA their threats dont mean a lot they cant sanction what i dont get so i now throw that in their face …It is definitely all about Money and not helping people to get back to work because as soon as I tell them I dont get JSA they back down ….

    1`

    April 28, 2013 at 9:18 am

  20. FIRSTLY LOOK BOTTOM PAGE OF UNIVERSAL JOBMATCH SAYS RUN BY DWP NOT MONSTERS INC . SECONDLY WHEN USING A DWP COMPUTER REMEMBER THAT SOME WHERE IN THE BUILDING THERE IS AN ADMINISTRATIOR WHO IS WATCHING EVERYTHING YOU DOING EVEN COPYING YOUR ACCESS CODES IT’S BREACH DATA PROTECTION ACT PEOPLE ASK FOR FREEDOM INFORMATION REQUEST AND SMACK DOSE THE ADMINISTRATIOR WATCH WHAT YOU DOING AND ARE ALL COMPUTERS LINKED BE WARNED PEOPLE DWP WATCHING YOU OH AND THEM THAT GAVE DWP THERE EMAIL ADDRESS THEN CAN ALSO ACCESS YOUR PRIVATE EMAILS PEOPLE

    wayne

    May 13, 2013 at 10:05 am

    • ”Wayne” Don’t forget that ALL electronic communcation can be listened too or read. Have you not heard of KEYWORD monoriting ?

      Access Allowed

      May 13, 2013 at 10:15 am

      • I HAVE HEARD THAT THANKS FOR REMINDER . WAS JUST MAKING PEOPLE AWARE THAT THE ADMINISTRATIOR IN DWP WATCHES WHAT THEY DOING

        wayne

        May 13, 2013 at 10:18 am

  21. Ok Buddy You’re welcome. Don’t forget the WP advisors too though

    Access Allowed

    May 13, 2013 at 10:20 am

  22. just found this site and am finding the whole thing a nightmare. When my last position as a nanny finished I had expected to recieve my pension and allthough I would be looking for work I did not expect to have the Jobcentre breathing down my neck. Unfortunately I now have to work another 3 years until I’m 63. I was told at the Jobcentre to upload my CV so it can be looked at by employers, I was very wary about doing this because it contains personal information about previous employers plus my contact numbers. I Edited it and put this version on the site. I am still not happy about this and have so far kept it private. I was made to think I had no choice in this! Most of my job hunting is done on secure childcare sites and there is nothing for me on universal jobsearch in fact they have sent me some ludicrous suggestions that would be funny if I didn’t find it so stressful. I’m not on line at home and rely on the kindness of my family and friends and just hope I find a job before these people drive me insane

    Carol Joyce

    May 20, 2013 at 8:48 pm

  23. you HAVE to have a UJM account , that is mandatory …that is where it ends DO not click the box giving the JC access to your account , they cant make you ,If you have you can un-tick it They will ask you why just say it is my choice ….if any doubt I think you can delete your account I did last year but made a new one. my cv was private and they did not even know…They WILL want proof of your Job search activity, if you cant afford to print everything out DONT ..I load mine onto a tablet and write it on paper and offer to show them whilst there …. They are a pain ..they dont try to help you find work.. try other websites http://www.indeed.co.uk record everything in a log etc I hope this helps …I hope you find a job soon

    1`

    May 20, 2013 at 10:55 pm

    • Been told if you unclick you’ll be sent for sanction doubt. This applies especially if on wp and provider can’t gain access. My wpp asked for my logon details

      philip

      May 21, 2013 at 7:38 am

      • Tell the nice WP people they are wrong.

        Gissajob

        May 21, 2013 at 7:54 am

      • Ok Thanks. What about monitor on desk linked to this site

        Philip

        May 21, 2013 at 8:02 am

      • I was given a MANDATE by the front line advisor at jcp to allow access. I was told that it’s now compulsory and if I did unclick I would be put forward for a sanction doubt.
        My advisor at wpp said they would support the jcp advisors

        philip

        May 21, 2013 at 8:57 am

      • Go see a solicitor they breaking law telling you that its voluntary all the way they use threat sanctions to get you to do what they want you to do

        wayne

        May 21, 2013 at 9:00 am

      • What unemployed got do is get a back bone stop letting these people push you around funny I ain’t gave them access I ain’t been sanctioned I don’t sign any work program providers paper work you don’t have to GET BACK BONES UNEMPLOYED

        wayne

        May 21, 2013 at 9:05 am

      • What unemployed got do is get a back bone and at anytime you can change access to universal job match and when they ssk why you done that say I can its voluntary if say ain’t say show me where states have to give access

        wayne

        May 21, 2013 at 9:09 am

      • And also when they told you its now mandtory you should asked to see where in law it states its changed from voluntary to compulsory I suggest you put in writing to manger DWP freedom of information request asking is universal job match voluntary to give access or not and they have to give you that in law and demand you want freedom information office to answer that question not manger DWP

        wayne

        May 21, 2013 at 9:27 am

      • Giss-a-job I have because its VOLUNTARY you do not have to give access to any part your account that’s why when you sign up says allow DWP access that’s where you have to say ACCESS DENIED you can at any time change access and when they ask why you changed it you say i dobt wish to give you access that’s voluntary simple a giss-a-job

        wayne

        May 21, 2013 at 8:21 am

      • That’s why people when you first set up universal job match you should of not gave any them access you only have selfs to blame for given them access that us still voluntary to give. Also when you put up a public cv do you realize that all forgets need to get credit in your name they have your addresses telephone numbers all you work history . It breaches data protection act and they can’t force you they threaten you with sanctions but tests far as goes as they know it breaches data protection act don’t do what you don’t have to people .

        wayne

        May 21, 2013 at 8:12 am

    • As I have mentioned, I found my CV on a well-known Employment Agency, had disappeared and another person’s put in its place, complete with all her details.

      It took nearly a week to get this sorted out and there was no apology.

      I would not trust the Universal Job Match site to avoid making the same mistake.

      Andrew Coates

      May 21, 2013 at 10:22 am

      • OK Thank You Mr Coates, I have too sign on today at the JC. I’ll be speaking to them about this when I attend. I’ll let you know what they say

        Philip

        May 21, 2013 at 10:42 am

      • Phillip ask them to show you where it states you must give consent because its still voluntary yes you can be mandated to join only ok

        wayne

        May 21, 2013 at 11:31 am

      • I did actually show them down at Silent Street, a print-out of my correspondence (and part of the CV) with the Agency about this, to prove my complaint.

        I imagine that anybody whose CV goes wandering like this would be very annoyed.

        My other point, about the potential for the Universal Jobmatch site to do the same, is not yet proven, but seems possible.

        Andrew Coates

        May 21, 2013 at 11:39 am

      • Listen Mr coated go on to universal job match register as an employer they do no checks advertise false job in half hour you will have many jobseekers details ie national number phone number home address it a disgrace anybody can take your details

        wayne

        May 21, 2013 at 11:56 am

      • Mr coates previous message should said sorry people for mistake

        wayne

        May 21, 2013 at 12:04 pm

  24. They are always wrong …I was told that unless I supplied printed out screenrints of my job searches i would be interviewed and possibly sanctioned …nothing came off it …they love scare mongering the box is not mandatory …can you delete your account …and see if you set up a new one with a different e mail..????

    1`

    May 21, 2013 at 8:04 am

  25. OK Thank you. I have a ”review next week. I’ll speak to them then.

    Philip

    May 21, 2013 at 9:09 am

  26. please do sign this petition against Universal Job Match – we need to get the whole thing stopped.

    Please ask others to sign

    http://epetitions.direct.gov.uk/petitions/49607

    fed up and about to be sanctioned

    May 21, 2013 at 1:06 pm

  27. Darroch :
    You can be compelled to provide evidence of your jobseeking activities, e.g., date, what you did, what you expect might happen, and when etc. So if you go online to search for a job, apply for a job, go to the library, look at job ads in newspapers, go for an interview, send off a speculative inquiry, visit the Jobcentre, attend a Work Programme activity etc., etc., just make a note of it and give the list of all such activities carried out since your last signing to the Jobcentre clerk as your evidence. You CANNOT be compelled to produce this evidence via print outs from the Universal Jobmatch site. If clerk are saying that they are mistaken or deliberately lying.

    I have done all you say above but was threatened with sanctions for also not putting all the said data on my printouts onto the activity part of the UJM site. I was told unless I put all my job seeking activities, job applications which are mainly from other sites into their site they will sanction me. It seems that each time I sign on or go for my fortnightly interview they move the goal posts to the point I am now so depressed and get anxiety attacks when I have to go to the job centre in case I have done something wrong!
    Also, they are of no help whatsoever, because there is little or no jobs for my skills on their site they force me to apply for jobs that I am not qualified to do which is ridiculous!

    Debbie

    May 29, 2013 at 1:19 pm

  28. Debbie …I cannot see the Logic in that …you are not obliged to allow them to see that sort of information…so if they cannot see it , why ask you to put it on there ….I dont …I write everything down on a piece of paper and copy all my screen prints and e mails etc to my tablet and present that to them …I have had no problems doing that …They seem to make rules up as they go …no 2 people are treated the same , proving that they dont know the rules or just dont want to follow them …it seems they love to bully people …..

    boo

    May 29, 2013 at 5:44 pm

    • I was at the jobcentre this week,I am soon to be finished on the Work Programme so they wanted to see if my jobseekers agreement needs to be changed (it doesn’t).While I was there I was asked by the wooman why I had not given the dwp access to my UJM account.Oh I don’t know,oyeah, maybe its because 4.5 million uk citizens got their personal data stolen from Monster Jobs who the dwp stupidly set up ujm with and also the dwp won’t accept any responsibility for any personal data stolen or lost from the pathetic ujm site.Even not giving dwp acess to your account does not guarantee safety but you have to try and do what you can. Boo is right, the dwp will try to bully you but they will accept my ujm printouts or they can get stuffed.

      ck

      May 29, 2013 at 8:12 pm

  29. Please do keep signing this petition against Universal Job Match – we need to get the whole thing stopped.

    http://epetitions.direct.gov.uk/petitions/49607

    Please ask others to sign as well

    The story is so different depending on different job centres – it is a mess. I was told that we were all equal – so why have I been sanctioned for not signing when others haven’t? The whole set up is ludicrous. The site is rubbish IDS claims popularity by the number signed up – but when people are forced to sign up is that really a good indication of popularity? – another misleading statistic…

    sanctioned

    May 31, 2013 at 5:55 pm

  30. I have to sign on tomorrow, when they ask me why I haven’t given them access to my account, what do I say? Please help.

    c.j.mccann@hotmail.co.uk

    June 2, 2013 at 6:15 pm

    • You are full crappy you was signing on two weeks ago and you was visiting dole office last week or week before

      paul

      June 2, 2013 at 6:34 pm

    • What you got say is it is voluntary to sign up they can mandate you but can’t force you to give access .if they say you have to ask to see head manager not the floor manager In fact you want see the business manager when you see them ask them to show you in jobseekers act where it states that you have to give them access to your universal job match account they can’t when you sign up for account don’t tick box where says give dwp access also say you will not put up a public cv as breach data protection act any body being able to set up as a mock employer and having your details ie phone number national insurance number home number address its breach data protection act let us all know what they say

      paul

      June 2, 2013 at 6:45 pm

  31. Today i signed on …I presented my job search activity to my advisor electronically ..this included screen prints and e mails and letters …..and guess what ..she was pleasant spoke to like i was a human being , did not question the fact i dont give them consent to look at my UJM account …this is the 3rd signing on like this…is someone at last listening to us or is it just my charm ….

    boo

    June 4, 2013 at 2:18 pm

    • How long u been unemployed are you on work program

      wayne green

      June 4, 2013 at 2:21 pm

  32. when I signed last friday i provided my jobsearch records and screenprints of my ujm account as normal and although i applied for 9 jobs in the previous 2 weeks i was sanctioned. The reasons on the sanction are:
    I had not written to 2 employers a week,i had not telephoned 2 employers a week. and i had not visited 1 employer per week –
    my js agreement has these conditions – i had to sign to these conditions because they said i would not get benefit otherwise.
    My question is does anybody else have these conditions and is there some way to challenge
    the sanction and in addition get out of this clause they have in my jobseekers agreement.
    I urgently need advice as i am trying to appeal but i need to know on what grounds i can appeal.

    stephen hammond

    June 5, 2013 at 10:46 pm

    • I can tell you once you sanctioned there ain’t a lot you can do about it I was sanctioned because I was called in had me observers agreement changed said I had to do thirty things a week to look for work only thing wrong with that was I was not aware of that fact reason for that wad on FRONT PAGE JOBSEEKERS AGREEMENT HALF WAY DOWN PAGE IS A LITTLE BOX THAT THEY WRITE IN I SHOULD CHECKED MY MISTAKE . But once you been sanctioned you have to ask for a reconsideration and same people who sanctioned you do that to so you got your answer they will come to same conclusion I’m afraid oh and I been knocked off for 13 weeks no money no hardship you been sanctioned for how long

      food bank protester dwp hater

      June 5, 2013 at 10:56 pm

    • JOBSEEKERS it should said people not observes and other word was not wad sorry for mistakes in last post dam phone

      food bank protester dwp hater

      June 5, 2013 at 11:01 pm

    • You applying for nine jobs that’s you writing to employers and all you have to say in your appeal you do ring employers daily looking for work just look up twenty employers addresses and phone number and include them in your appeal not like I say will help as when they sanctioned you / you stay sanctioned trust me mate oh and after your four week sanction it is then four more weeks before they pay you as you have to make a fresh claim

      food bank protester dwp hater

      June 5, 2013 at 11:09 pm

    • Mr hammond you not saying a lot for a man in despair you not dwp are you I smell a rat ?

      food bank protester dwp hater

      June 5, 2013 at 11:14 pm

    • No mention about visits or phone calls, but a general commitment to look for work.

      I have to show what I’ve done (print outs of job applications, school essay on my job search etc).

      That is all.

      Andrew Coates

      June 6, 2013 at 11:13 am

      • If people ain’t worked it out yet then you real are a bit slow .its got nothing to do with what you have and have not done to look for work why you been sanctioned its just your turn as people are aware dwp advisors are sanctioning people to make the figures look good and to keep there jobs oat got nothing to do with whst they say you may or may not done when its your turn which once you had it done its only matter time before its your turn again wakey wakey wakey people every body that signs will get a sanction in long run

        joker

        June 6, 2013 at 11:22 am

  33. wayne green :
    How long u been unemployed are you on work program

    I found this reply strange to my post ….someone’s name including their surname who i couldn’t see anywhere else ..(of course they could be using a alias) . asking personal info …the nature of my post was a positive comment …so i thought is he a stooge trying to get more people sanctioned.. with that info did he want to get the very nice lady into trouble ???..

    boo

    June 6, 2013 at 9:21 am

    • Firstly I don’t use my real name its false .secondly if you believe bullshit dwp tell you you carry on and when you sitting at home sanctioned and have no money for food or any thing else you bigger fool than I thought you was

      joker

      June 6, 2013 at 9:28 am

      • With your way of wording and spelling JOKER aka Hello Wayne Green

        Spellchecker

        June 19, 2013 at 12:30 pm

      • Get a life sad barstard

        joker

        June 19, 2013 at 4:00 pm

    • Do you know what’s funny with this site you all hiding behind alias not one you using own name except site runner BEFORE YOU SAY ABOUT OTHER PEOPLE USING FALSE DETAILS PUT UP YOUR REAL DETAILS BOO BOO BOO BOO WHAT KIND NAME IS THAT TO HIDE BEHIND

      joker

      June 6, 2013 at 9:33 am

    • THE REASON YOU WOULDN’T USE A SURNAME IS YOU GOT NO GUTS YOU HIDEING BEHIND YOUR ALIAS YOU GUT LESS LIKE THE REST ON ERE

      joker

      June 6, 2013 at 9:36 am

    • AND IF YOU LOT DONE SAME AMOUNT LOOKING FOR WORK AS U DO WORRYING WHAT OTHER PEOPLE UP TO YOU WOULD ALL BE EMPLOYED YOU NEED TO GET A LIFE YOU SAD ALIAS TWATS COME ON YOU HO QUITE WHEN CHALLENGED WHERS YOU GET UP AN GO OH YOU AIN’T GIT NONE HAVE YOU THAT’S WHY YOU SPONGE OFF THE STATE

      joker

      June 6, 2013 at 9:41 am

      • Actually, we are not sponging off the state you horrible git. I know, I know … There There, wait for it: YOU’RE HID BEHIND AN ALIAS TOO YOU THICK FOREIGN NATIONAL. YOU’RE PROBABLY IN THE DOLE QEUE TOO YOU MORON. THATS WHY YOU WERE LOOKING ON THE NET TO FIND OUT WHETHER UJM WAS MANDATORY OR NOT, AND TO SHARE YOUR VIEWS OF YOUR EXPERIENCES SPONGING OFF THE STATE!! GO BACK ON THE BANANA BOAT BACK TO BONGO-BONGO LAND AND DO SOME TEA_PICKING FOR US YOU BERK!! WE’LL GIVE YOU NAFF MONEY ON FAIRTRADE FOR YOUR LIP. THE MONEY WE SAVE NOT PAYING YOU WILL FEED A GENUINE JOBSEEKING FAMILY … YOU ARE A JOKER!!

      • fully agree i would sanction most of these people …. oh i havent rang two employers or applied for 4 jobs …what are you doing then in 14 days before you sign on…sitting around getting drunk and watching your 42 inch telly which as been paid for by the taxpayer..

        stevey loves work

        August 29, 2013 at 11:21 pm

  34. you are so right Boo i would never think about using a surname and being taken seriously…..

    fed up

    June 6, 2013 at 9:28 am

  35. Hi. I have used UJM in the past, it kind of sucks. They search their databases using an email, make sure you have 2 emails and use a secondary/older one for UJM. That way when they go to find you, it wont match and you will prolly get a friendly reminder to get it changed. This will buy you a few more months of anonymity and worked with me.

    Good luck finding a job, mine has at least got me away from UJM which is what I think they want just as much.

    Ed

    June 19, 2013 at 10:49 am

  36. I do not allow the DWP access to my account and now my adviser wants my Gateway Account log in details. I believe this is a serious breach of the data protection Act and shall be writing a letter of complaint

    fuckthetories

    August 1, 2013 at 11:22 am

  37. My Universal Job Match Rant

    My first appointment was to inform me of what’s going to happen over the next few weeks and it will last six months in total during my first encounter. She told me things have changed now there is more mandatory options in place at that point. I interrupted and told her that I would not be placing a tick in the boxes offered to me. At that point her tone changed. Huffing and Puffing but then quite quickly decided that’s the way I was having it and proceeded on with the formalities of the interview and ended with me signing JSA agreement with most of it not written to and not filled in. under (other activities I will do to improve my chances of finding a job), was that I fully register with Universal job-match and upload my cv and make it public all by the next appointment, but by saying I would not be ticking that box and her tone I knew I was on the right track but told her that if I needed help on universal I would allow access to it.

    So up came my next interview. I placed my folder down gave her a quick look and her face told me everything. She then proceeded to tell me “We will start with what we talked about last week with no access to universal job-match lets see how you have applied for jobs.” (screen print offs.) At the same time telling her that she could have access to universal job match, as I am having trouble recording my (apply to jobs) button and taking me to my email and not recording back on universal job match. I gave her my email so she could have access to universal job match but I forgot to check the access button at home on my computer. The look on her face, well I rolled my eyes in defeat. Which quickly told me it has to stay unchecked at all times, except when I am at an interview and want to give them access on the day (at a time of my choosing.) So she proceeded to take my job ID numbers down and then came something I thought I would never hear since my first few weeks of leaving school.
    National Careers Service (NCS),which has turned into something extra,An interview with your skills conditionality provider. Now this has a type of smell that usually comes with a national insurance number and low and behold she picked up the phone and made an appointment there and then, filling in a form and entering my (NI) number yet again. Everywhere the jobcentre has sent me, it has always come down to national insurance numbers and money to be had its unbelievable.

    I Must have this all wrong or is there a little something in this???????

    Conditionality is a concept in international development, political economy and international relations which describes the use of conditions attached to a loan, debt relief, bilateral aid or membership of international organizations, typically by the international financial institutions, regional organizations or donor countries.
    So all this to find out what lies between my job skills, yes you heard correctly, “between,” so if I start talking with an open hearted-mind to these people, they will say, “look we can put you forward for this type of slave job for 30 hrs per week with zero pay,” don’t you see claimant it all makes sense does it not.

    Round6

    August 7, 2013 at 5:22 pm

  38. Tips: Take a folder with your printouts of all job search and all universal job match paper work concerning your consent, (what they can and can not do.) You see they don’t expect you to know at all.
    (Information is power and with that power comes great things)

    And yes the jobcentre is full of Work programme returnees. Did they just give themselves a boatload of work to do. Hope This helps you

    Untill Next Time

    Round6

    August 7, 2013 at 5:23 pm

  39. As i told them if you pay for the ink and paper they can have printed evidence …until then you can have hand written or prints on my usb stick or tablet ..the cannot dictate HOW you present evidence

    ukmartian

    August 7, 2013 at 8:22 pm

  40. As a jobseeker, I actively seek work without letup on a daily basis. I have no problem going out of my way to provide as much proof as is needed to let the jobcentre know that I am doing more than the weekly minimum to search for any kind of work . . . BUT . . . I find it unconceivable that some of you guys have to rant about the UJM system and your rights. FACE IT, WE DO NOT STAND A REAL CHANCE AGAINST A GOVERNMENT DEPARTMENT … so bend over Bit***s and take it like John Barrowman. We’re all getting Shafted one way or another!!

  41. I keep meticulous written records of my all my jobsearch activities, as well as forwarding screenshots where possible as proof. I was told by my adviser that if I did not maintain my activity log online within universal jobmatch, I would be sanctioned. She said it is now legislated that claimants must do so. Is this correct?

    Sanctionee

    September 26, 2013 at 1:09 pm

  42. well i went for my exit report and was told the normal bull shit that they try like i have to do 40hrs a week job searching and i will have no choice but to use uj for looking for work ect so i said i have no cv to put on it its not covered by the dpa and ico and the server is in the usa, jcp has no iad to use it on and offer no toilets at the jcp so that’s not going to work is it.

    asked what help they gave me over the 2 years and said i was parked from the start and this was the 3rd time i have ever been to the dump.

    started to look for my info on the pc but there was none as i dont go to the place and asked why i was there and gave him the letter for my exit report.

    shakes his head in disbelief saying that how i was missed for the hole 2 years saying it was bad at the start tho so said from the stats out today my provider was the worst in the country to date.

    asked for my exit report again and he said i dont have to give me a copy so said you are under contract from the dwp to give me one and the jcp by law so he said what can i put on it there is nothing to put on 1 as i never went over the hole 2 years and just said ill send 1 out in the post and told to leave. as im now off the wp 🙂

    doubt ill ever see 1 but will ask jcp for a copy when i go again n see what they say about it as ive done my bit and now its time to sanction these assholes for doing fuck all for 2 years and making me unemployable in the process.

    super ted

    September 26, 2013 at 2:00 pm

  43. dent :
    Read this as well.
    http://universaljobmatch.eu/en/what-should-i-do

    UJ tool kit. Actively Seeking Employment
    82. We cannot specify to a JSA claimant how they provide us with records of
    their jobsearch activity and Universal Jobmatch will not change this.

    DWP Central Freedom of Information Team

    12th June 2013.
    Is it mandatory requirement that job centre plus or workprogramme providers should have
    peoples phone numbers and personal email address on their computer systems? If not can
    these be requested to be removed without any fear of sanctions?

    It is not mandatory for a person claiming Jobseeker’s Allowance to supply Jobcentre Plus with
    an email address and home telephone number. There are currently no plans for any third
    parties to be given direct access to accounts on Universal Jobmatch.

    If you have any queries about this letter please contact me quoting the reference number
    above.
    Yours sincerely,

    DWP Universal Jobmatch Team

    Full FOI here https://www.whatdotheyknow.com/request/162766/response/398234/attach/html/3/FOI2437%20Response.pdf.html

    dent

    September 26, 2013 at 2:08 pm

  44. BLADDER-BUSTING LUDICROUS

    Just a thought on the 35 hours rule.

    Everyone knows it it absurd to compel millions of Jobseekers to seek scarce work for 35 hours a week, but can you imagine what like it would be to compel people to use a Jobcentre IAD for 35 hours a week WITHOUT ANY TOILET FACILITIES FOR THE PUBLIC AT JOBCENTRES?

    I assume all Jobcentres nationwide have no toilet facilities for the public, which is bad enough in itself, but when considered in relation to the 35 hours a week rule, it is bladder-busting ludicrous!

    Tobanem

    September 26, 2013 at 2:55 pm

  45. I have never consented to my adviser having access to my universal jobmatch account.

    This brought upon such a change in her attitude that I sincerely believe I am being punished for doing this. She has, with zero consideration for my circumstances (no internet, no phone, except a mobile without credit, and an increasingly fully-booked library… who are really feeling the pinch) increased the number of activities I must do from 18 to 30. (She raised it from 12 to 18 the week previous).

    So she marches me to a hidden IAD (one of only two, and not available to claimants for conducting jobsearch, by the way! wtf is that legal?), hands me a slip of paper to sign declaring that I will not use it for any other purpose (what happens if I don’t sign it?) and demands that I log in so she can view my activity.

    She stands over my shoulder as I log in, and in sequence tells me: to click on my CV (then criticizes it), click on my application history, then my activity log. She then notes down every single Job ID in my ‘saved jobs’ list, saying that she will be checking up on me.

    I am of the unshakable opinion that potential employers receiving phone calls from the jobcentre asking if so-and-so has applied for the job will actually reduce so-and-so’s chances of success. I object, telling her this – she doesn’t care. In fact, she’s even more suspicious of me because of it.

    She is exercising her administrative authority over me to her personal gratification, of this I have no doubt… but of course cannot prove. In fact, I wholeheartedly believe she has a personal vested interest in seeing me fail. I wrote to the performance manager detailing a few concerns, ultimately requesting a change of adviser, whilst apologizing for any inconvenience this may cause. Two weeks later he replies, dismissing my concerns entirely with a blanket statement, saying that all advisers issue the same level of service/advice and that changing adviser will have no impact on this. He also said that because I have attended further appointments with her, my concerns are assumed to have been superseded. (yes, superseded by the fact I would have arbitrarily sanctioned if I didn’t).

    Next time I saw her, she immediately inducted me into the Mandatory Work thingy, with the usual threat of sanction, and reminded me that I still need to complete my thirty items of jobsearch. Because I rely on the library to access internet, I know for a fact that I will not be able to sustain this level of jobsearch in conjunction with MWA. I already spend my day trying to catch up with the demands of the day previous. It’s a concertina effect.

    Furthermore, the provider cannot and will not provide travel expenses until the end of the first week. The jobcentre cannot and will not provide travel expenses at all. I must incur the initial expense myself, and even though I will get it back, I must retain it for the next week. This equates to a continuous subtraction of £26 from a budget that does not break even in the first place. To make matters worse (ok I’m totally ranting now), I have been side-swiped with a sanction that has been back-dated from EIGHT MONTHS AGO, for a reason I do not know, and cannot remember. I cannot defend myself against this. I know I haven’t done anything wrong in the first place… but of course cannot prove it.

    SO! I will not be receiving any money at all this week, or the next. Although I have applied for hardship, it is expected to take two weeks. I will run out of electricity long before then, not had gas in the meter since spring-time…my freezer will defrost, and I will starve in the dark with a huge puddle on the floor. How will I wash my clothes, or charge my phone? I have no family to rely on, and I have exhausted my option to borrow from a friend because I already owe him money that I cannot pay back because of the side-swipe. How am I to undergo the initial expense for travel to the placement? I will surely be hit with a 13-week sanction because of it. This is consuming me and no one gives a shit. I have already dug a fire-pit in the back garden. Thank God I stay near a forest, with plenty of wood to collect.

    Sanctionee

    September 26, 2013 at 5:03 pm

  46. boo

    October 17, 2013 at 7:12 pm

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