Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Lying, thieving bastards, How the Unemployment Business Sees Us.

with 15 comments

“Lying, thieving bastards“,  or LTBs is how the Unemployment Industry sees the out-of-work and claimants.

The BBC Panorama documentary last night, The Great Disability Scam? ,was about a lot more than ATOS.

It went to the heart of the government’s Work Programme.

So who coined LTB?

The unflattering acronym was coined by staff as a code to describe customers, many of whom were disabled, during staff training sessions.

There are currently 2.5m people in the UK on long-term sickness benefits some of whom are believed to be bogus, hitting the UK purse to the tune of £13bn a year.

As part of a welfare reform bill the government has identified 68,000 of these claimants which it believes can work.

Speaking to the BBC whistle-blower Linda Smith, a former employee of the firm, said: “These people were probably more difficult to place in employment for us as employment workers, but for them (the company) these people were bigger money… these people were the bucks, the ker-ching.”

However Smith contends that little effort was made to find employment for these people once they were on their books, with people simply ‘parked’ instead.

“They would be put on telephone interviews… just to make sure that there was this contact made so they could tick a box to say, ‘Yeah, they’re still on the Work Programme”, Smith revealed.

In a statement rebutting the allegations Triage said that so-called parking was ‘not an option’ for it and that use of the LTB terminology had been an isolated incident and was not ’used or accepted by Triage’. From here.

We know that this is very far from an “isolated incident”.

Talking to a former SEETEC employee we learnt that the Ipswich staff think that the unemployed are drug users, likely to turn up drunk in the morning, and out to thieve and…..lie.

The Panorama programme also got people on who described the Work programme as designed to make money for companies, not to help the out-of-work or other claimants, such as the disabled.

There was a section on the way these firms cream off those they think are likely to get a job, and ‘park’ everyone else. The difficult to ‘help’ had quickly found they got ignored.

Tell us something we didn’t know!

To get their contracts they had pretended to involve charities, such as one dealing with the blind.

When they got the contracts these companies dropped all the ‘nice’ third sector.

Mind you when we see what a ‘third sector’ group like our old friends the YMCA are doing at the moment – sending people on forced labour (aka Mandatory Work Activity) – we can’t shed too many tears there.

For more on the YMCA see the Void.


15 Responses

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  1. When Panorama faced Mark Hoban (DWP) with these facts it really looked like he wasn’t interested, and why the hell wasn’t all this put to the architect Iain Duncan Smith – where the hell was he?

    He started the bloody Work Programme off but now it looks like he doesn’t want to answer for the total fuck up it’s become – what a COWARD.

    Obi Wan Kenobi

    January 29, 2013 at 1:38 pm

  2. Now all this has come out in the open and taxpayers realise just how much public money is being wasted on these Private Providers in start-up fee’s alone(£400 to £600 per person referred) the DWP should now honour it’s promise to terminate their contracts with all these parasites know as Private Providers.

    The Work Programme is about making money NOT getting people into work.

    Obi Wan Kenobi

    January 29, 2013 at 1:45 pm

  3. The Private Providers are the Lying Theiving Bastards:

    1: They lie constantly to their customers (the unemployed and disabled)

    2: They theive from the taxpayer via the DWP who are more than happy to pay them.

    3: They are total bastards by trying to sanction people for non valid reasons.

    Obi Wan Kenobi

    January 29, 2013 at 1:59 pm

    • They are not just ‘trying to sanction for non valid reasons’ – they actually are doing this. I have been sanctioned for a month for non attendance of a meeting – even though the meeting was rearranged (which I did attend). My review and progression status record for this ‘failed to complete-not required’. I have now got to fight my corner to get the decision overturned. If I’m not successful I will have to appeal. They will not allow emergency payments whilst on a sanction, so in the meantime, I have to apply for a hardship loan…this of course will take weeks, and I currently do not have a penny to my name and my electric is about to run out!

      Not happy

      January 29, 2013 at 2:59 pm

      • I am with a provider, I was meant to have an interview with them during the bad weather period. It got postponed. I had kept all the relevant emails etc, I sen these to dwp / jcp. RESULT. No sanction if said I did not attend.

        Have we a friend in JCP

        January 30, 2013 at 9:20 am

      • Hi. Just getting to the end of my sanction, couldn’t claim hardship payments, but the rules have apparently changed now and people on the work programme are now ‘allowed’ to claim.
        It’s not a loan, it’s just reduced rate JSA called a hardship payment, it’s around 40 quid a week or a few quid more.

        It currently do not have to be paid back, but they are planning on doing so.
        Get a form from the jobcentre, fill it in and hopefully you should get some money in a few weeks time. Hopefully.

        I’m going to claim them when I get my next long sanction.

        Good luck

        Mr No

        January 31, 2013 at 11:19 am

  4. “Lying, thieving bastards“, or LTBs is how the Unemployment Industry sees the out-of-work and claimants.

    Obi Wan Kenobi

    January 29, 2013 at 3:28 pm

  5. JCP, and previous work scheme, and work programme, staff, have been using the term LTB’s for at least 3 years since 2009, when they think they can’t be overheard. I’ve heard them use it many times.

    I watched this programme, and think Panorama should do one on the ways people are forced into work, unpaid work and forced programmes when actually sick/disabled. The ‘attitude problem’ of the clueless, disability-unaware staff is the LEAST of the things wrong with the welfare ‘reforms’.

    The programme made some points that were incorrect.
    1) The so-called ‘hard to place’ group is not just people on ESA/DLA, it also includes those on JSA who are longterm unemployed, or sick/disabled (but not getting any disability benefits), or with other issues like substance use, behavioural problems or ex-offenders, caring responsibilities, other problems, or more than one of the above.
    2) They kept making a distinction between unemployed people on JSA, who it assumed were fit/healthy ablebodied people, and sick/disabled people. This is untrue. If you are on longterm JSA and haven’t got a job, you are more likely to be unemployed because of being longterm sick/disabled. Most people on JSA especially longterm, have at least one health condition or disability. Most people with disabilities don’t have a job, and of those without jobs, most are not officially recognised as disabled – and get forced to be on JSA and sign on.
    3) They did not mention how those in the Support group of ESA often suddenly get reassessed and put in the WRAG, or thrown off ESA onto JSA. It’s ironic, as a condition on the thing you sign when signing on for JSA, says you are available for work. This, if you are too sick and/or disabled (etc.) to work, is a lie. You shouldn’t feel so bad about being forced to lie by the government, which has deliberately engineered this situation so that you must lie in order not to be evicted and starved. If you tell the truth you will have your benefit stopped. The sting in the tail is that, of course, since under duress it forces you to tell at least one lie, at any time in the future they could stop your benefit or sue you for it back, for ‘lying’.

    They didn’t concentrate enough on the immorality of placing monetary values on people; and of paying these terrible, lousy, bigoted and ablist companies extra money when dealing with disabled/’hard to place’ people. (Called incorrectly customers, consumers, or clients.)
    Of course these hundreds or thousands of pounds don’t go to the CLAIMANT. We could really use that money! For extra food, rent money, heating, clothes, travel, activities…

    It is sick and it reminds me of the American insurance practice officially known as ‘Dead Peasants’, whereby a company secretly takes out life insurance policies on its employees without their knowledge. This is done where people would be unable to pay/qualify for insurance if they applied themselves, and regardless of their health conditions (the dead peasants policy lies the employee is fit, healthy and ablebodied with no health conditions). The money, many times more than a relative would get in a successful insurance claim under a normal life insurance policy, goes 100% to the company. In fact you are worth more to your employer dead than alive, so it is in their interests for you to die?!!

    (*Which again is funny, as we are not employees or relatives. No, we are being treated like property, insurance for a photocopier that could break down.)

    Valuing people’s lives differently, shows how our lives are worth to them. Most is paid for the most disabled people, meaning that they are actually valued as the least worthwhile humans to exist. They should just reprint the ‘Useless Eaters’ poster and start pouring the concrete for the gas chambers, as this is the message it sends.

    The type of payment issued by the DWP to the WPP, for getting a specific claimant a job, is made regardless of the suitability of the person for the job or their willingness or otherwise to do the job. There are other payments the documentary left out, which are paid even when (as in most cases) they have NOT found you a job.

    They could have focused more on the appalling lack of knowledge about disability, the labour market, and basic human interaction, displayed by most staff at most work programmes. They could have raised examples of the forced heavy physical work on work programmes being done by the sick and disabled and older people; and could have made more about the case of the young homeless man featured who was being expected to look for work. Living day to day is a struggle and there is no security, so how are you in any state to look for work if you have no guaranteed home? (Which will increasingly also apply to people losing their housing benefits.)

    I’ll leave it to another post to describe the latest events in a jobcentre I attend…

    A point they could have emphasised was not just the terrible attitude to disabled people at work programmes and the lack of facilities adapted for them, but also the incompetence of staff, and the technical failures of equipment reducing the ability of ALL claimants to jobsearch. They did not talk about UJM, being forced on disabled people and non-disabled people alike – and the fact it is a terrible site that does not work. A lot of places running work programme lack even basic facilities such as toilets, water, decent chairs that you can sit on without them collapsing the second you sit down.

    The core assumption that ‘work’ (as they define it) is always better than ‘not working’ (as they define it), has never really been challenged in the mainstream. The purpose of most of this meaningless and pointless ‘work’ is to generate profits for the owners of the corporations. People can find plenty of more meaningful, impact-making, sustainable things to do with their time and lives. We are not plastic clockwork wind-up mice or chattering teeth! We are human beings!

    Some days I would rather these work programmes were staffed by robots, because no robot could be more robotic and soulless than those clicking on a computer to make a ‘decision’ that wrecks our lives.

    something survived...

    January 29, 2013 at 7:28 pm

    • Something it really needs saying, as you do in your well set out post, that LTB is exactly how many of them do speak about us.

      On Dead Peasants, wasn’t it WallMart that did that?

      Andrew Coates

      January 30, 2013 at 5:09 pm

  6. Can it get any worse? Apparently, “high” benefits mean that food banks are unnecessary! Have a look at this report from the Guardian today:


    Are we going to need to have the malnourished and hypothermic bodies of the destitute piling up in the streets of cardboard city to convince this myopic Government otherwise?


    January 30, 2013 at 5:49 pm

  7. Went for initial mandatory meeting with a provider on Work Programme today. The advisor never turned up, wouldn’t answer her phone. Had to go to Jobcentre to tell them what had happened and they told me I wasn’t the only one this had happened to. Now worrying if I will be sanctioned for a failed meeting that I turned up for and they didn’t.


    January 31, 2013 at 8:39 pm

    • “Now worrying if I will be sanctioned for a failed meeting that I turned up for and they didn’t.”
      Not unheard of! In fact seems to be a regular occurrence. You have probably covered yourself by going straight to the JC though. Presumably you also signed in at the pimp’s offices so if push comes to shove you can ask them for a copy of the relevant entry as proof of attendance.


      January 31, 2013 at 9:39 pm

    • Worried:

      Next time you sign on tell the advisor at the Jobcentre what happened and get them to log it on your personal file on their computer, this Will cover your ass and will force the Jobcentre to to give the work programme provider a good fucking. Did you get your bus fares refunded for this inital appointment? if not you can claim it back when you see your private provider again as long as you keep your bus ticket and present it to them.

      Obi Wan Kenobi

      February 1, 2013 at 3:09 pm

  8. Test 2


    September 2, 2013 at 5:14 pm

  9. Seetec can go to hell they lied and said I missed a day in for job search. Not all of us are drinkers and drug users you know. Seetec is a waste of time the ppl who work their are the biggest scum on the earth.

    Marie zelkaz

    September 9, 2014 at 5:28 pm

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