Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

SEETEC Serious Concerns.

with 119 comments

A4E gets all the flack about the work programme.

BUT SEETC is another villain of the piece.

“Seetec, which has Work Programme contracts for the north-west, east of England and east London, paid its owner-boss Peter Cooper around £1.7m in dividends and salaries last year. Seetec’s turnover has increased over 30 times to around £50m a year in the past five years, thanks almost entirely to public welfare contracts.”

Seetec Ipswich is run from  Princes Street.

We hear reports that they are more than happy to dish out dole punishments, that is ‘sanctions’.*

People get no money for some weeks and have to rely on food parcels for reasons – often false- given by this little crew.

Some cases we have heard of are truly appalling.

Seems like some little ‘itlers are at ‘work’ here.

* Sanctions:

  • Higher level sanctions (for example for leaving a job voluntarily) will lead to claimants losing all of their JSA for a fixed period of 13 weeks for a first failure, 26 weeks for a second failure and 156 weeks for a third and subsequent failure (within a 52 week period of their last failure).
  • Intermediate level sanctions of four weeks for a first failure, rising to 13 weeks for a second or subsequent failures (within a 52 week period of their last failure) may be applied following a period of disallowance for not actively seeking employment or not being available for work.
  • Lower level sanctions (for example for failing to attend an adviser interview) will lead to claimants losing all of their JSA for a fixed period of four weeks for the first failure, followed by 13 weeks for subsequent failures (within a 52 week period of their last failure)



Written by Andrew Coates

January 21, 2013 at 12:26 pm

119 Responses

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  1. My Provider(sub contracted to the council)only pays £3 for transportation,regardless of the actual cost,I challenged this as the “client” should not be out of pocket,their response was “We bulk buy tickets”so this is the cheapest form of transport..is this right?


    January 21, 2013 at 4:03 pm

    • “We bulk buy tickets”so this is the cheapest form of transport..is this right?”
      No it’s a load of b######x!
      Not being out of pocket means what it says. You get back exactly what it has cost you. What on earth does “we bulk buy tickets” mean? – they don’t buy the tickets and give them to you so it really is rubbish.
      Insist on a full refund,


      January 21, 2013 at 5:15 pm

      • they tell people they have no money to pay their bus fares. some have waited 3 months. drivers have only been refunded half their petrol; for getting there not back.

        something survived...

        January 25, 2013 at 1:19 am

    • If you been asked to use abintegro or universal job search web sites, or they claim its mandatory you use them.
      Ask your advisor how to change your login details, because they give them to you, and the terms and conditions state you are responsible to the security of you login details and they will no share them with a third party……………DER seetec gave them to you so they are in breach of the own terms and conditions.
      Hope this help

      A Common man

      January 1, 2015 at 11:28 am

  2. my signing times are going to change every fortnight from now on the jcp said got a green card with diff signing time for next time and will then change it again for next 2 weeks ffs

    super ted

    January 21, 2013 at 4:43 pm

    • yeah it’s bollocks. If you change all your volunteering, college and caring responsibilities to fit in round JCP and WP, they suddenly go and change your signing/session to a totally different day and time! Then you have to change it again, maybe drop out of your college course – then they change it AGAIN!

      something survived...

      January 25, 2013 at 1:21 am

  3. Mkmky, I believe they are suppose to cover all travel costs, regardless of where you have to go, for example, if you have to catch a train from one city to another – they have to cover the full cost! After all, if you don’t attend you could be sanctioned, and they would state it was your fault – even though it would be you advisers fault. But this what they want, they don’t want you to get a job; your advisers only function is to get you sanctioned. This is how these obnoxious organisations make money.

    A. Ellis

    January 21, 2013 at 5:24 pm

  4. The little Hitler’s (Work Programme Advisers) will probably state that I was/am “only following orders”, and was/am therefore not responsible for any person being sanctioned.

    Although, this is not a defence, as defined under the Nuremberg Principle IV, which states:

    “The fact that a person acted pursuant to order of his Government or of a superior does not relive him from responsibility under international law, provided a moral choice was in fact possible to him.”

    A. Ellis

    January 21, 2013 at 6:22 pm

  5. It would be interesting to know what SEETEC’s Mandatory Activity Notifications look like.

    In order that the DWP can issue legal sanctions the WP Provider must correctly mandate jobseekers to attend an appointment or undertake an activity. Note that the DWP always assumes that a WP Provider has mandated a jobseeker correctly, so if a jobseeker wishes to challenge a sanction on the basis that s/he was not correctly mandated then s/he must provide this evidence to the DWP. For JSA claimants a Mandatory Activity Notification (MAN) must contain the following text in full:

    “Please note that if you do not undertake the activities required in this notification your benefit could be affected.

    When you take part in the Work Programme, you are taking part in the Employment, Skills and Enterprise Scheme which is established in law by The Jobseeker’s Allowance (Employment, Skills and Enterprise Scheme) Regulations 2011.

    If without a good reason you fail to attend or participate in the Work Programme you may lose your Jobseeker’s Allowance and your National Insurance credits.

    Your Jobseeker’s Allowance and National Insurance credits may be stopped for:
    four weeks, or
    13 weeks if DWP have previously decided on one or more occasions that your Jobseeker’s Allowance should be sanctioned because you failed to comply with your Work Programme requirements, or you committed any of the failures listed below, within 52 weeks of your last failure.

    The failures referred to are, if without a good reason you:

    fail to attend an adviser interview
    if applicable, fail to take part in a particular employment programme
    do not take the opportunity of a place on an employment programme or training scheme
    refuse or fail to apply for or accept a place on such a programme or scheme notified to you by your adviser
    fail to attend or give up a place or through your own misconduct lose a place on such a programme or scheme
    fail to comply with a Jobseeker’s Direction.”

    See Chapter 3a of the DWP’s Work Programme Provider Guidance (updated 03 December 2012) here:


    Note also that Chapter 3a states that a Work Programme Provider cannot raise a higher-level compliance doubt.


    January 21, 2013 at 9:46 pm

    • I should have added that if anyone wishes to quote from a SEETEC Mandatory Activity Notification that s/he has received then please take care to edit out any information that would identify you in any way.


      January 21, 2013 at 10:36 pm

      • Hello,
        We are here too!


        January 22, 2013 at 9:55 am

      • @seetec

        I’m glad you’re here, because if you have been incorrectly mandating jobseekers by not including the text I’ve highlighted on your MANs you now know what the correct procedure is.


        January 22, 2013 at 9:04 pm

    • The action plans I receive from my WP provider do not contain the above DWP notification, does that mean if I fail to attend an appointment as listed on my AP my provider can’t sanction me?

      I know my WP will raise a compliance doubt, but would supplying my action plan to the DWP be enough to lift any sanctions imposed?

      Any advice appreciated.


      January 22, 2013 at 6:37 pm

      • Although I’ve heard of Action Plans being used as Mandatory Activity Notifications before, I have never seen this therefore I’m not sure of exactly how it works. However, if the text I have quoted above does not appear anywhere on the Action Plan and is not appended to any of the Action Plan entries then I think that you would have grounds for appeal. You may wish to make an appointment with a Citizens Advice Bureau adviser in order that you can show her/him your Action Plan and how it compares with Chapter 3a of the DWP’s Work Programme Provider Guidance.


        January 22, 2013 at 9:06 pm

      • every time I’ve been given an ‘Action Plan’ it has been either
        a) Gobbledegook or b) Impossible-to-comply-with bollocks.

        I don’t like the term ‘Jobseekers’ Agreement’. I didn’t AGREE to jack shit. It’s just a shitty paper they force you to sign, or be starved and evicted. That comes nowhere close to any definition of ‘agree’ I know.

        All of it they decide, they agree. And at no point do they promise not to be lying, sneaky, conniving, patronising,
        betraying, bullying thugs with less mercy than a bunch of

        something survived...

        January 25, 2013 at 1:28 am

  6. Hello.

    I never stated what provider has dealt me my punishment, but as i no longer give a shit i can reveal that it is the provider to which this article refers.

    My 6 month sanction is just coming to an end. Then just the other day i received a letter to attend an appointment, or rather i received a mandatory activity notice to attend.
    I had an arrangement with a previous manager that i could take the punitive sanction and not engage with them. No income being one reason.

    i called them to postpone the appointment. They suggested i borrow the money for fares, I explained that I have relied on quite enough charity from people and do not have a steady stream of people i can ‘borrow’ from and that I could not walk there. And even if i was obliged to (I’m not) the snow and ice would be a problem. After the usual condescening passive aggressive call I simply tried my best and ended the call telling them how nasty they are. No swearing or abuse, just the truth.

    They indeed have no discretion, the provider guidelines state that ANY non attendance should warrant a WP08 to be sent. One cannot ring up in advance and have any discussion that resembles human interaction, there is no reasoning with the Borg like government contracted drones.

    So, I am not attending. With legitimate good reason. Therefore I will simply have to await another sanction doubt letter and give my reasons to the DM dept, that seemingly in my experience doesn’t even read your reply, or cannot comprehend written english. Hence i am to be attending my tribunal. In the spring probably. I likely wont win, but I’ll get me day in court!

    If i am lucky my JSA will soon be reinstated after my current sanction for a few weeks, then If I am unlucky the DM will not think my reasons adequate for this weeks FTA and i will soon be facing yet another sanction under the new regime.
    Oh well, after about 7 months with no income i have learnt to survive on very little. But as i have said i have a roof over my head, family and friends. I eat reasonably well as a result

    If unlucky with this latest round of WP bollocks then i guess i can take another 4 weeks of struggle. But after that I suppose i will have to start at least attempting to comply, just enough though. If they take the piss i will assert myself and probably will get a second new doubt. Which then will be 13 weeks. Thankfully it appears the 3 year sanctions that are described as higher level shouldn’t affect non compliance issues.

    I will resist these bastards all the way. I will probably be under sanction for most of this year. Because i will not ordered by those psychopaths. My 2 year sentence is up late this year, over halfway through, thankfully. And as for what happens then? At the moment i don’t care, maybe i’ll find an employer who will employ me! If not, cross that bridge then.

    Get a job? Yeah, right. Looking for work? Genuine? That is excellent.
    But it makes no difference, any disobedience you show your work programme masters will be met with swift punishment. Even if you are in the right. Even if you are legit! But so few resist, or are in the position where they simply have to comply, albeit reluctantly.
    Then if you do resist you have to face a completely shambolic system that twists and squirmss and largely ignores what you have to say too.

    Get a job? If only!

    I do so feel for the people with little support out there, who must be suffering so much.

    It’s quite sickening. But we have to stay strong. We may not live in a dictatorship, but when you are poor, it sure feels like one.

    Good luck to us all.

    Mr No

    January 22, 2013 at 2:02 am

  7. My very first comment here…

    Mr No, I just want to offer my moral support (for what it’s worth), and admire your strength in resistance.

    Myself, I am currently with another WP pimp, until this summer. So far, I’ve been lucky. This site has been a help.

    We will win. Stay strong.

    John Mc

    January 22, 2013 at 3:47 am

    • I hate going into a half disused indusrtrial park to be treaated like a naughty child. I have heard today that my personal advisor, who was actually compassionate and supportive, has lost her job for “not meeting her targets”. These do not, by the way, just include job placements, also benefit sanctions.

      I struggle to leave home to get to this dismal place, I am bored out of my skull being there on their half working computers, and got sexually assualted on the way back 3 weeks ago.How great is this for my self esteem or confidence?

      Carol Gardner

      September 26, 2013 at 3:40 pm


    Here are some interesting comments about the controversial Universal Jobmatch website set up an enormous cost to the taxpayer:

    “the [Universal Jobmatch] site isn’t really about finding employment for the unemployed, after all there are many better sites available that the tax payer doesn’t have to fund, it’s really about controlling a section of society by mandating them to use it, and bullying them into accepting tracking cookies, so they can be indexed, numbered, contained and exploited.”

    Another quote:

    “Leaving aside the fact that the [Universal Jobmatch] contract has not gone to a British firm, and despite the UK teeming with expertise in this field, this is an unmitigated disaster of a deal which has delivered a lousy product for an astronomic cost”.

    Here is the link to the full eye-opening commentary from an expert on online recruitment:



    January 22, 2013 at 9:00 am

    • Thanks I had forgotten who was behind this Universal Jobmatch.

      Obviously not someone interested in giving work themselves to people on the Work Programme.

      Andrew Coates

      January 22, 2013 at 1:22 pm

      • This also worth remembering (from Letters, Guardian today).
        “The minister for welfare reform told the House of Lords that “it is bluntly impossible to do a total cumulative assessment … you don’t know what to put in or take out”. However, away from the blur of statistics in the Department for Work and Pensions, he should publish a limited assessment of the cumulative impact of the reforms down here in the London borough of Haringey.

        The council has decided to charge people on benefits 20% council tax. Its analysis shows that 73 individuals will have to pay between £41.43 and £158.01 a week out of their £71 weekly jobseeker’s allowance (JSA), due to the cumulative impact of the council tax and the overall benefit cap from April. Also 49 couples with two children will have to pay between £72.40 and £255.24 out of their JSA plus children’s benefits of £258 a week.

        Housing benefit cap adds to the damage done by the cumulative impact of the council tax and overall benefit cap (Editorial, 9 January). Moving uprating from RPI to CPI and the proposed 1% freeze on benefit uprating (News, 9 January) will further reduce the low value of the benefits in relation to the escalating prices of necessities.

        Some brave claimants in Haringey, Camden and Hackney are starting the process of judicial review of those councils’ consultations. Information about the cumulative impact and options other than taxing benefits were not put to residents in Haringey. I would be prepared to pay the £45 a year, or 86p a week on band D, to leave the 100% council tax benefit for my poorest fellow citizens untouched. I was never given that option.
        Rev Paul Nicolson
        Taxpayers Against Poverty”

        Andrew Coates

        January 22, 2013 at 5:05 pm

    • The reason not to sign up to this universal jobsite or any jobsite or even any website for that fact is that you would have to part with personal and sensitive information or commit fraud to protect it.

      By getting you to sign up whether legally or otherwise you have to agree to the sites DPA RULES within terms and agreements which i assure you will no doubt be unfavourable when you consider one exemption to third party control under DPA is “OF PUBLIC INTEREST”.

      We all can under the DPA control the flow of our data,especially when third party is in the frame.Try contacting if you can the owners to instigate third party control under the DPA as i complained about certain jobs having contact details removed and that they could only be got if i parted with personal and sensitive data and as yet, amonth and some on still havent received a single soltary reply (contact details given by JCP).

      Mostly all the jobs are agencies so why bother with this site when you can go to theirs not to mention duplicates are even worse than last time. Youd think by now they would have someone chasing up the 2+ month old ones so as to remove them but no. On top now have you noticed like monsters site that certain jobs remain at the top, ied like to know if they pay for that privedge. Like the work programme JCP state its out of their control,that they have no power over it yet someone at DWP made the decision,the buck must fall somewhere within DWP/JCP. All and this is the official verdict given to me by one of the JCP advisors after consulting his manager was i quote ” you have to go through the complaints procedure”, you know the one where you complain to the person or comapny in question first,then independant examiner,MP,etc.

      DWP/JCP are delibrately playing for time so it is in the best interests of every unemployed person and not to put in an FOI demanding to know who at DWP/JCP is in charge of overseeing this site and who oversees the work programme.

      Personally i cant see how they can justify it let alone make you which is probably why their lying to claimants.If you know any that have signed up i urge you to convince them to unsign but to inform JCP that they are doing so in the interests of protecting their personal and sensitive data as is their right under the DATA PROTECTION ACT and not a single word more i mean it,not even in reply to,not even off the record,that way you stave off the sanctions not that as i said i believe they can although they might try (they love preying on your ignorance).




      January 22, 2013 at 3:05 pm

      • Hello.
        This is NOT anything to do with seetec or benefits, but has anybodyelse noticed that when using the public computers in the Ipswich area, at the library in Northgate Street. Some accounts work and load d faster than others. It took me 8 minutes to load today. The person next to me only a few seconds. Are the library now censoring websites or ist it ”cos” they system is just crap.

        Mr Middlesex

        January 24, 2013 at 10:39 am

      • Middlesex we have complained about the Suffolk Internet service, collectively (through the local anti-cuts group, the Suffolk Coalition for Public Services) and individually.

        There are all kinds of problems, like Facebook being botched, or some ordinary sites being inaccessible, or E-Mail accounts being hard to use (and some things disappearing).

        It is because they have not upgraded their Browsers (and some problems with their cables, but that’s minor).

        To do this Blog is a hard slog in itself, like writing with mittens on, and then the posts sometimes disappear as you are writing them.

        The privatised ‘co-op’ Library says they are looking into this (we first complained 3 months ago).

        Nothing has yet changed.

        In fact, as the Browsers become more and more out of date, it gets worse all the time,

        Andrew Coates

        January 24, 2013 at 12:24 pm

      • Dear Mr CoatesThank you for this. When I was last at the Jobcentre, I spoke with the female that was sigining me on. She asked me where I did the access for UJM from. I told her the public library. She asked me if I experienced problems there using UJM. I said frequently. She said she was aware of it as were the Jobcentre. They have had a meeting with the library about UJM accounts vanishing into the ether when the library computers are used. They are trying to persuade the library to do something but as your post says, it’s getting worse and slower. I am lucky in some respects, the communal flats I live in have a computer for use by everybody. I am still trying to find out more about UJM coming down in april. Watch this space ;0)

        James Middlesex

        January 24, 2013 at 12:57 pm

      • James I took out your E-Mail since I thought you may not want this publicly known.

        The more people complain about the library Internet the better.

        Andrew Coates

        January 24, 2013 at 4:55 pm

    • Department for Work and Pensions group
      Universal Jobmatch: Update
      17 January 2013

      PCS has received many queries and concerns from members regarding the use of Universal Jobmatch (UJ). This circular provides an update on recent issues.

      Staff accessing their own UJ accounts

      On its introduction, members of staff were encouraged to set up their own accounts to demonstrate the use of UJ to claimants. It has came to light recently that accessing your own records (or that of friends or family) using the UJ icon on your desktop is subject to the same security restrictions as other departmental system such as JSAPS or LMS. Staff are permitted to set up and access their own UJ account, but it must be done through the internet browser and jobsearch activity must be done in their own time.

      PCS has asked that DWP provide clarification to their managers, in addition to the ‘implementation updates’ they have issued already. They have stated that the advice to set up an account and demonstrate its use to the claimant was local and not from the UJ project. Clearly, we believe that no action should be taken against a member of staff where they have been misadvised by their manager.


      PCS was aware that, despite assurances otherwise from the UJ project of DWP, management in some jobcentre districts were instructing advisers to tell claimants that UJ is mandatory and access must given to the DWP.

      As a result of legal challenges and negative press attention, DWP have revised the guidance on UJ to make it clear that this cannot be done. The UJ Jobmatch toolkit chapter 3, paragraph 50, states: “You cannot issue a Jobseeker’s Direction to either require a claimant to create a profile and CV in Universal Jobmatch or to mandate a claimant to give us access to their account – this is their decision not ours.” Paragraph 52 also states that “We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this.”

      PCS is awaiting clarification from DWP management on the status of the many Jobseeker Directions that were incorrectly issued to claimants before the guidance was clarified. PCS members should contact their local representative to challenge any instruction to inform claimants that the use of UJ or access to it is mandatory.

      Further UJ issues

      PCS remains concerned with many security and checking aspects of UJ, including:

      •How claimants data is protected in terms of reported data-fishing by bogus employers
      •The recent high profile bogus and unsavoury adverts placed and the checks are in place to ensure that these are not placed on the system again.
      •Compliance with minimum wage and the terms and conditions of the use of the site
      •Process of ‘accepting cookies’ and EU data protection principles
      As yet, DWP have refused to meet with PCS again on UJ and have stated they will respond in writing to our concerns. We believe this to be unacceptable, as problems with UJ impact daily on PCS members, with some claimants becoming frustrated and even abusive due to difficulties they experience using the system. PCS will continue to push management further on this and request that any further issues are reported to your PCS rep or to DWP Group Office at leeds@pcs.org.uk.
      007 Universal Match update



      January 23, 2013 at 5:13 pm

      • Have used a secondary email account for this one. Heard a rumour that ujm may be taken down by dwp in april. anybody else heard this one

        Mr Middlesex

        January 24, 2013 at 10:58 am

      • Reply to Mr Middlesex

        I have not heard the rumour of the possible demise of Universal Jobmatch in April. where did you hear it from?

        Mind you, if Universal Jobmatch is not taken down to prevent further embarrassment to the Government – plus numerous legal complications – it will undoubtedly collapse under the weight of its own increasingly omni-shambles structure.


        January 24, 2013 at 11:27 am

  9. About time SEETEC was mentioned! I have been accused of not attending a Jobsearch, notified them that I had a survey for heating/ventilation on the day and accused of arriving 25 minutes late for a review. Luckily, I was reported to DWP and able to supply photocopies of e-mails to show information about the survey and that I was not 25 minutes late but 5 minutes early for the review.However, I am out of pocket for the photocopies and my transport cost to the review as SEETEC still say that I was late!

    Suzanne Marquess

    January 22, 2013 at 2:57 pm

    • If what you say is true in regard to these emails i cant see what legal leg SEETEC have Suzanne Marquess.


      January 22, 2013 at 3:08 pm

      • If in the future the UK does vote to leave the EU, does that mean that SEETEC could / would lose their funding from the EU Social Fund

        Mr Middlesex

        January 24, 2013 at 9:53 am

    • Tobanem, The rumour about UJM coming down in April is being banied around the block of flats I live in. The housing association that owns the block has provided a communal computer for general use. When I was on UJM on Monday I was told I was wasting my time because was going to be changed or taken down in April. I don’t know where the other tenant got his information from. I ‘ll try and find out

      Mr Middlesex

      January 24, 2013 at 11:35 am

      • if enough people on the internet say it, will they have to actually take it down so that it looks like their idea not ours?
        get rid of UJM now!

        something survived...

        January 25, 2013 at 1:34 am

  10. seetec :
    We are here too!

    Why does that sound seedy? Can I add that clip from La Belle Verte now? Ha


    January 23, 2013 at 6:30 pm

    • And dont you provide a top notch fucking service you brainless drones


      October 1, 2013 at 11:03 am


    A vacancy advertised today on the Universal Jobmatch website (still called Directgov) has a closing date of 7 January 2013. I note there is no provision to tell the DWP why you don’t want to apply for that vacancy in the drop down list of pre-configured options.

    Apart from this one ludicrous example of bungling inefficiency, and it is only one of many more examples, Universal Jobmatch is doomed because not only is it not mandatory to register in the first place, it is not even necessary – as the following evidence from the PCS Union will show:

    According to the Universal Jobmatch toolkit chapter 3, paragraph 52, it says “We (the DWP) cannot specify to a JSA claimant how they provide us with records of their jobsearch activity AND UNIVERSAL JOBMATCH WILL NOT CHANGE THIS”.

    So, as long as a Jobseeker is actively seeking work from any source(s), and as long as a Jobseeker actively applies for these vacancies and subsequently records that activity in a diary, then that satisifies their jobseeking requirements and obligations!

    Fuller details here:



    January 24, 2013 at 10:37 am

    • “A vacancy advertised today on the Universal Jobmatch website (still called Directgov) has a closing date of 7 January 2013. I note there is no provision to tell the DWP why you don’t want to apply for that vacancy in the drop down list of pre-configured options.”

      -Because I don’t have a time machine

      Alternative answer:
      Dear DWP guy, I have purchased the time machine as mandated by the Work Programme, and I then used it and applied for this job. I’ve also banged your mother.
      Love from your new dad.
      PS, you are now disinherited.
      PPS, now I’m your new bio-dad, hope you like the sickle cell anaemia I’ve just given you.

      something survived...

      January 25, 2013 at 1:40 am

  12. Tobanem :
    Reply to Mr Middlesex
    I have not heard the rumour of the possible demise of Universal Jobmatch in April. where did you hear it from?
    Mind you, if Universal Jobmatch is not taken down to prevent further embarrassment to the Government – plus numerous legal complications – it will undoubtedly collapse under the weight of its own increasingly omni-shambles structure.

    *sigh* April yeah. I heard a rumour that the entire government/corporation network is stepping down in April too in a generous act of suicide 😀


    January 24, 2013 at 1:45 pm

    • Good Morning ”Antraeus” I have further information on the ” collapse of UJM [Maybe]. The person that told me got it from his brother that lives in the area around Nacton Road. I can’t help any further Sorry People

      Mr Middlesex

      January 25, 2013 at 11:11 am

  13. What I want to know is:

    Now Universal Jobmatch is sinking faster than the Titanic and is not not mandatory, despite IDS ranting about it, is he going to pay the £20 million UJM cost to set up back to the taxpayer or is he going to be sacked for incompetence?

    Obi Wan Kenobi

    January 24, 2013 at 2:52 pm

  14. There are now some rumors of certain Private Providers (Work Programme) – some Jobcentres may no longer be sending the unemployed to them after around april/may via orders from the DWP due to the Private Providers piss poor results in finding people work.

    Obi Wan Kenobi

    January 24, 2013 at 3:02 pm

  15. The following is not a rumour, but a fact – which I think has been raised before in the not too distant past.

    It is to do with Work Programme advisors telling their clients to register with the now doomed Universal Jobmatch website!

    Do any readers from far and wide have any more info on the likely geographical scale of that activity? I know it was happening in Scotland, but I heavily suspect it is more widespread.

    It is bad enough for Civil Servants to bully and lie to Jobseekers about “mandatory” registration, but it is utterly ludicrous to have private business companies additionally doing the same thing!

    When will this madness end?


    January 24, 2013 at 4:17 pm

    • You may be interested in this:

      “Current policy is that Work Programme providers can help to encourage Work Programme participants to voluntarily use Universal Jobmatch but they cannot require them to use the service.”


      Unless I have completely misunderstood this, the DWP is saying that Work Programme Providers cannot mandate jobseekers to sign up to Universal Jobmatch. If a WP Provider issues such a Mandatory Activity Notification and then raises a sanction doubt because a jobseeker does not comply the DWP will not impose a sanction.


      January 24, 2013 at 8:07 pm

    • My adviser at the Colchester seetec office was telling a group of about 10 that we had to sign up to UJM and that it was mandatory intill I pointed out the PCS artical on it then they got the ass ache and said it would be soon and best to sign up now. I still refused and won’t be bullied into it.


      January 25, 2013 at 12:34 am

  16. Oh, and whatever happens to Universal Jobmatch and even the entire Work Programme, there is always that 6 month sentence to serve on the coming Community Action Programme!!


    January 24, 2013 at 4:22 pm

    • That’s the next one we have to tackle.

      Obi Wan Kenobi

      January 24, 2013 at 4:30 pm

      • History repeating.. Anybody old enough to remember the Community Programme in the 1980’s. Forced to clean graveyards etc. Happend to me too. Found out there were offenders doing their community service on the same ”work gangs”.

        no to work programme

        January 26, 2013 at 3:04 pm

  17. how easy would it be to report the death of IDS and get so many official sources confirming it, the authorities close down his bank accounts and take all his property? while the real IDS is living in an oildrum under a bridge, on smack?
    ‘According to our records you have died, so you are not entitled to any benefits’.

    something survived...

    January 25, 2013 at 1:45 am

    • - -

      January 26, 2013 at 3:12 pm

      • I have had trouble getting this site to load again [Public Library]Has anybody else had trouble today. I am concerned that ”some public bodies” allegedley may have something to do with this.

        James Middlesex

        January 26, 2013 at 3:33 pm

  18. People you would have absolutely no problems at the Work Programme if you didn’t sign any documents at your induction. When you signed those documents (even just the travel reimbursement document) they then have removed you from ”common law” and have now got you under ”civil law” as you have entered into contract with them. Getting you under civil law gives them a hell of a lot of power over you as basically you are consenting to do whatever they ask you. Staying under common law gives you ultimate protection and that’s why they want to get you away from it. You can not be forced to enter into any contract under the threat of penalty (like stopping your benefits) as that makes it what is termed an ”adhesion contract” (invalid in the eyes of the law.) All contracts must be entered into with the fully informed, freely given consent of both (or however many parties) are involved.
    The contract is then completed with the wet signature of all parties. I’ll explain more…..
    I am officially ”on” the Work Programme, but when the Jobcentre referred me, they asked me to sign for a letter that said i was being referred to a Provider and i refused to sign for this letter or take it home with me (you don’t have to sign anything at the Jobcentre apart from a jobseekers agreement and the piece of paper that you sign every two weeks – everything else needs your consent.) That referral letter that the jobcentre want you to sign has nothing to do with making sure you have been notifed about being placed on the Work Programme (which is what they will try to tell you), the truth is, they actually need you to sign for that letter because they want you to ”understand” the Work Programme. But when they ask you if you ”understand” something they are actually talking in legalese and what they actually mean is do you ”stand under” (do you obey). So once you sign for that Work Programme referral letter, what you are actually doing is declaring you ”stand under” the work programme, and you consent to it (but they obviously don’t want you to realize that that is what in fact you are doing.)
    Now, let me be clear, even though i didn’t sign for or accept that letter, i still received an appointment letter from my Provider (which i knew i would) telling me to turn up for an induction. So i went just for a laugh as i knew they had no power over me as i would not be entering into contract with them by not signing or agreeing to anything, and not supplying them with any information.. This is how the farce unfolded as i officially started on the Work Programme……I turn up, sit down with my ”adviser” who says ”hows it going?” my reply ”I do not consent to provide you with any information” and that is my response to EVERY question they ask. My confused, perplexed advisers response? ”then i’m going to refer you for sanction” my reply ”hahaha you do that – i’ll look forward to it!”. A couple of weeks later i receive an entitlement doubt letter from the DWP asking for an explanation….i write back ”i have no contract with this private company, no signed agreement and i do not consent to provide them with information”. Response from the DWP ”We recently told you a doubt has been placed on your entitlement to Jobseekers Allowance. We have decided this doubt no longer applies”. and that folks is the gospel truth.
    This happened about 6 times until the penny finally dropped in my Providers head and they realized the game was up and that i knew about my common law rights and there was nothing they could do to me. The DWP must have been heartily sick of sending me an entitlement doubt letter, when they knew i was just going to write back and give them my ”no contract” response which they then have no choice but to accept.
    I have now had no contact from my Provider for nearly 6 months, which is just fine and dandy by me. Finally i can now be left in peace to do what i need to do……find a bloody job!!!!


    January 26, 2013 at 1:25 pm

    • Interesting comments, Twinkle99!

      Presumably, you have not registered with Universal Jobmatch yet!

      Do you think you will have much luck (or peace) with Universal Jobmatch?


      January 26, 2013 at 1:36 pm

    • At any Private Provider you don’t sign anything for your travel expenses, the adviser signs for it and you get it back unless your a complete and utter numbty and have been told to sign and have – D OH! – Homer Simpson!

      Obi Wan Kenobi

      January 26, 2013 at 6:06 pm

  19. There is more chance of aliens landing in my front garden within the next 10 minutes than there is of me registering with Universal Jobmatch.


    January 26, 2013 at 1:58 pm

    • For Twinkle99

      Your witty answer also describes the odds that the average Jobseeker has of obtaining a job through Universal Jobmatch!

      What is your equitable reaction to the forthcoming “mandatory” Community Action Programme?


      January 26, 2013 at 4:46 pm

      • Fuck C.A.P. as well, if you want to work for 30 hours a week and still do all your jobsearch – be a clown!

        In every system there is a weakness, this is now being investigated by myself and others who brought down Universal Jobmatch (thanks to all for that) this is just another ileagal threat from IDS and will be defeated before it even gets off the ground.

        Obi Wan Kenobi

        January 26, 2013 at 6:13 pm

  20. By the way the earliest C.A.P. can be introduced is 10th June 2013 and if you want to know why, someone else can provide the answer, I know why and so do you IUA but I’ll leave up to Twinkle to tell us all!

    Obi Wan Kenobi

    January 26, 2013 at 6:18 pm

    • For Obi Wan Kenobi

      Can you expalin in clear terms what you are talking about here?


      January 28, 2013 at 12:04 pm

      • The Work Programme began in June 2011, The Community Action Programme is for people who complete the 2 year Work Programme without getting a job, it lasts for 6 months and involves you going to work for 30 hours a week for your benefits.

        Obi Wan Kenobi

        January 28, 2013 at 12:48 pm

    • Yes, I already knew that – in fact I knew about CAP when it was first announced just after the Work Programme started, a move which was clearly an early admission of the failure of the Work Programme itself!


      January 28, 2013 at 2:36 pm

  21. i done the same as t99 with my provider but gave them that 6 page letter that was on the other site at my induction and point blank refused to sign anything and walked out.

    had 1 sanction doubt which i 1 and nothing else from them and don’t even have to go or been since my induction day sept 2011.

    cant wait for the jcp to call me in after my 2 yrs on the wp only to tell them it lasted only 20mins. hahahahahahahahahahahahaahhahaahahaahha

    super ted

    January 26, 2013 at 7:32 pm


    looks like my provider hit an ice berg n he fucked off already b4 it sank and there is no new 1 so no director in charge pmsl

    super ted

    January 26, 2013 at 8:17 pm

  23. ken

    January 28, 2013 at 4:09 pm

  24. If Seetec are this bad, howcome they are still getting contracts from the government. I have been on the Work Programme now for nearly 2 years and will be soon fininshing. While I have found that some of the placement less than helpful, I find that staff are always helpful, friendly and don’t ask me to do anything I am not able to do. The five weeks at Poundland were less than useful and the during the five weeks I was only offered 2 15 minute breaks in the whole of the five weeks. I only stuck it out because I was too scared that I might get sanctioned.

    Andrew J Bird

    May 13, 2013 at 9:30 am

  25. can i be sanctioned for refusing to sign forms


    May 17, 2013 at 1:04 pm

    • i got wrongly santioned at christmas was sorted in the new yr i just got sanctioned for being sick for a week inc a hospital visit just sent proof of it so they will revoke it i just recived a letter that another sanction for not doing something a yr ago i have no idea what as its a long time ago i will be now wearing the star of david into seetec and refusing to sign any paperwork as its always threats of sanction and also it has the eu flag which i think is wrong and not wanted
      oo and seetec asked me to go to another town work 2 pm to 10 pm for minimum wage didnt even tell me the company name


      July 18, 2013 at 11:01 pm

  26. James Lewis seetec stockpot Manchester Antony forester
    is a liar and a cheat he said that I didn’t turn up for an Interview this is not true its anew scam to get you off the unemployment!!!!!!

    james lewis

    August 15, 2013 at 4:32 pm

  27. New Seetec Scam!
    Seetec have a new technique to get people sanctioned, they send out two appointments for the same task on the same day or within a day of each other then get you sanctioned for not attending both even when you ask them witch one to attend, a two week review should not be two hours apart or even one day apart, you get appointments from two places your adviser and head office, they don’t talk to each other so they never know whats going on.
    they also send appointments on your signing day at the same time, should this pathetic unskilled company have the power for sanctioning benefits?, don’t let me get started on the new travel fare scandal the have now got, they are now even more confident that they got full control over you benefits, they can now not pay you for you for your full travel fee, one of the excuses is “sorry we have no petty cash come back next time” that money will build up for months until the find a new way of not paying you ie: jsa travel card, it’s the bus & Tram discount card, two different cards that they gave the wrong info on one that is not eligible for people on the work program, they say they have sign up but when ask where they, one was under the sign in sheet & another hidden behind there in-out admin tray, you had to remove the tray to see it, clearly not visible to the eye, even so it was the wrong info anyway.

    not a happy chappy

    August 22, 2013 at 1:41 am

  28. Seetec takes down people’s passport numbers without your knowledge. They ask for a form of id on some shitty course they put me on so i complied only to see the woman writing down my passport number. When i confronted her about this, She laughed it off “oh were checking your not illegal an illegal immigrant” which was a blatant lie As im sure the dwp knows who’s who, plus im white with a british accent. I’m not sure the reason for this probably so they can track you down once seetec gets the contract to run concentration camps in the UK. I kicked up a fuss about this and they seemed to not want anyone to know i wonder why

    John Legend

    August 24, 2013 at 6:23 pm

  29. I am claiming JSA and I was meant to attend an ADVISER APPOINTMENT on Friday 23rd August at 11am, I rang my adviser at SEETEC in GRAYS, ESSEX, to tell her I could not make the appointment, due to getting severe sunburn whilst gardening in 29 degree heat for about 6-7 hours with no top on… (STUPID I KNOW BUT I DID NOT THINK), I was up all night in absolute agony, in tears and shaking and losing my mind… I was under the impression it was prickly heat I spent the best part of the night submerged in a bathtub.

    Anyway, I rang their number “Hi can I speak to my adviser please her name’s Jolene”…. “No you can’t she’s with someone right now, I’ll take your name and she’ll call you back”… I waited to a few hours before my appointment and still nothing, at this point the pain was unbearable and I was rushed to Orsett Hospital to the minor injuries unit. I was seen and treated and I was on my way…. I was still late for my appointment because it overlapped my appointment time there.

    I rang them back up to state that I was not going to make the appointment because I was at the hospital and the response was “That’s fine I will let Jolene know and I will get her to call you when she’s free, keep in mind she goes to lunch from 12pm until 1pm”….

    I was like “oh okay and can you make sure she rings me as soon as because I don’t want to be sanctioned”

    ” I will pass on the message to her”…

    anyway…. I managed to make it home, with a soaking wet towel on my back in absolute agony… waiting for this “phone call”….

    I waited until 4pm and I had received NOTHING…. so I panicked and sent her an email, stating what is wrong with me, why I did not show up, asking her to call me before 5PM and stated it was a MEDICAL EMERGENCY!!!

    But I have not received an email or a phone call, I am terrified my money will be stopped as I live on the other side of the country to where any of my family are….

    I seriously hope I do not get my JSA stopped.

    Do you think I will get it sanctioned??


    August 25, 2013 at 6:47 pm

  30. They will probably raise a sanction doubt. This seems to be hard wired into the system which is deliberately designed to remove any discretion from the advisers. This, coupled with the absolutely atrocious admin of these companies, makes a doubt just about inevitable.
    Be prepared to contest the doubt. Keep any evidence you have of your hospital visit and copies of any e-mails you sent. Write down now what happened so you don’t forget any details.
    If, by some miracle, a sanction doesn’t get raised you will have wasted a bit of effort. Otherwise the evidence will give your story credibility.
    Good Luck and next time keep your shirt on or use sunblock!


    August 26, 2013 at 8:15 am

  31. Hello everybody. I see you have had the SEETEC treatment. I attended SEETEC, Romford, Essex for two years and can confirm the practices many of you describe here.

    I when attending had two appointments at the same time, and I said to an adviser that it was humanly impossible to do two things at the same time, but I argued rightly that an action requested officially by letter on official seetec letter headed notepaper supersedes that which has not been advised by official letter.

    The adviser concerned couldn’t reply with a logical, intelligent, coherent response and I had no problem with my payments as I informed the jobcentre of what had happened and they confirmed I had been right to undertake the task asked in writing not in the action plan as the letter is an officially approved document which mandates clients to attend meetings.

    I hope this helps. Tony


    August 27, 2013 at 12:41 pm

  32. Can anybody help me? I understand on Bank Holiday Monday a claimant is not expected to look for work as it is a Bank Holiday. Is this right. Thanks.


    August 27, 2013 at 12:42 pm

    • help


      August 27, 2013 at 3:05 pm

      • Hi, I’m new to this and wondered can a seetec advisor sanction you if they see you out in public with a friend?

        daniel kane

        August 28, 2013 at 3:27 pm

      • I’ve never missed an appointment though and have mental health issues and I’m paranoid.

        daniel kane

        August 28, 2013 at 3:32 pm

    • i would still look for work as i heard someone got a sanction for not looking for work on christmas day i think i see that in a cab site about sanctions


      April 11, 2014 at 10:36 am

  33. The way the system is working is making me ill 😦

    daniel kane

    August 28, 2013 at 4:21 pm

  34. woohooo sanction 3 now nothing until feb 2014 apparently yet again i didnt do something a year ago seetec involved again guess no turkey for me this christmas


    September 2, 2013 at 8:08 pm

  35. Any Advice would be appreciated: Seetec Contract Refused to Sign

    1. I did not sign the Seetec / (MWP) Work programme placement contract, to chop wood in a forrest, for free for a month – No Joke !

    2. I replied to the Jobcentre letter asking my reasons, I quoted the Data protection act, Thus not permitting Seetec access to my data I could therefore Not enter into a contract with them, as it is My legal right.

    3. I have been apparently sactioned for 13 weeks – I now have one month to reply / appeal this decision to the DWP.

    Any Ideas which way to go with this ?

    I’ll keep you all posted with the out comes of this one,

    thou any comments would be appreciated.

    Many Thanks


    September 25, 2013 at 9:45 pm

  36. There is noone to complain to- it’s either internally to Seetec or the JCP who are their partners. I have coplained to my MP- don’t know what else to suggest

    Carol Gardner

    September 26, 2013 at 3:54 pm

  37. Thank you for the reply: I’m pretty sure there is a breach of Data protection in this case, as I am not obliged to surrender my data protection to anyone, under any circumstances.

    I will continue to push this issue to the JCP offices and see what comes from it.

    Any further comments would be appreciated


    September 26, 2013 at 6:58 pm

    • Errm,,,,What can I say . . . Thank You!

      So we are some agreement over the Data Protection Issue and contracts.
      I’ve spent many lonely hours trying to get this one pinned down.

      I’m sure it’s far too top heavy for many at the JCP office –
      I just want to stand my ground on this and get it right if goes further.

      Following submission Is this a case of, wait and see & maybe – I’m guessing Yes ?
      A Big Maybe

      For now I Thank You & Best Wishes To You.


      September 27, 2013 at 1:10 am

  38. I think this person’s dead now. Tragic.

    Dear Ms Mitchell,

    I write to formally complain about the appalling treatment I have received from the Hendon Jobcentre.

    As you know, my previous complaints to you have gone unanswered and I do not feel you understand the gravity of the situation.

    You and your staff are slowly killing me, literally, and no matter how much I beg and plead of you to stop bullying and harassing me, I am constantly harassed to the point of taking my own life because I cannot cope with this constant bullying any more.

    This morning, after weeks of bullying, Sherri stuck the knife in by referring me to a MWA, for the sole purpose of punishing me, which she is not allowed to do. She refuses to speak with me, engage in any dialogue, or have any regard for my situation or personal circumstances. When I ask her a question, she does not respond. I’m sorry if she’s miserable doing this job, but don’t take it out on me. Do you think I enjoy living on £72 a week? Do you think this is my life’s ambition? I spend day after day, week after week, applying for jobs, paid and otherwise. I attend networking groups and seminars and anything else I can to meet people so I can develop my interviewing skills and get into contact with people who are actually in a position to offer me work. But this is not good enough for you and your incompetent staff. You won’t be happy until I’m dead, well, I can make that happen. One less person “scrounging” off the state . . . people claiming benefits going down, pat yourself on the back, you murderess.

    All of this stems from my accidentally, a few weeks ago, being forced to see a completely hostile person called Tahera, who claimed that I had not given JCP staff permission to view my jobsearch. It turns out that this was completely untrue and I was sent to Tahera for the sole purpose of being sanctioned. When she realised that she was unable to sanction me, she was visibly upset because she couldn’t “get me.” The following week, I once again was referred to Tahera and she accused me of the same thing. And once again, when she was proved to be wrong, she said that she was going to put me on MWA. Clearly this was designed as a punishment as she was not able to sanction me in any other way. Her supposed rationale was that I had a “gap” on my resume and I was “long term unemployed” both of which are untrue. As it happens, no referral was made at that time, but the only reason she was unable to make the referral at this stage was that I was already on another program (a 6 week job search session at A4e) and the rules prohibit being on two at the same time. This supports the spiteful and vindictive nature of Tahera, because if she was actually doing her job properly, she would have seen that I was ineligible for the MWA. Therefore, Tahera is to have no access to my job search or any future contact with my file.

    This morning was my first day back at JCP since completing my 6 week job search session at A4e. Sherri immediately y stated she had made the referral for MWA. There was no discussion as to how or why I was selected for this, or whether I am even eligible. Like Tahera, she stated that I was “long term unemployed”, had a “gap” on my resume, because of “lack of recent employment.” When I pointed out that this was not true and that the rules do not permit an Advisor to make a referral in situations like mine, she refused to listen. In fact, she printed out the letter, ignored me, and just went about typing for the rest of the appointment. I do not wish to see her again. She is unhelpful and vindictive and you will remove her immediately from my case. I have made this request in the past but you have ignored it. It is now damaging to my physical and mental health, and if you knowingly persist in this cause of conduct, it is I who shall call the police.

    Now, in case you’re interested, might I take this opportunity to inform you—because you clearly are unaware— on the DWP ‘s position of MWA, stated thusly:

    “Jobcentre Plus advisers have the flexibility to use mandatory work activity, where they feel it is appropriate, as part of a wider range of support options. The decision to refer a claimant to mandatory work activity is taken on a case-by-case basis and claimants are only referred to the scheme where it is appropriate in their individual circumstances.”

    How is this relevant to me? It’s not, so it’s purely punishment as it will in no way offer any meaningful experience to me or assist me in finding work. Yet, nobody seems to want to acknowledge this. Oh that’s right, I have a “gap” on my resume and have no “recent work experience.”

    However, paragraph 20 of the MWA guidelines states that:

    “20. If a lack of recent work experience is proving to be a barrier to finding work for an otherwise well-focused claimant, Advisory Teams must seek to address this through appropriate measures e.g. Work Together; MWA is not an appropriate measure in such cases.”

    So the reason given to me is that I have “no recent work experience” but that is specifically excluded as a reason to refer somebody to MWA. But if your staff actually read the guidelines, instead of just persecuting people, they would know this.

    The only thing I’ve heard from both Tahera and Sherri is that I’m “long term unemployed” which is absolutely not true. Furthermore, I do not have a gap on my resume, and therefore this cannot be a “barrier to work.” Moreover, even if it was, that is specifically not a reason to make a MWA under your own guidelines. Again, nobody seems interested in following the rules. Perhaps you can you identify what reason Sherri is using to make the referral, because she refuses to tell me, because she doesn’t have one.

    So this morning when I stated to you that some of the advisors are incompetent, that’s absolutely true and I stand by it. In response you mentioned that some of the advisors were unemployed themselves, to which I say, they’re obviously not very bright if they couldn’t find a proper job and are having to work at JCP. This would explain why they resent having to do this job and they punish people like me, the most vulnerable and destitute people in the country. And you allow it. You make me sick. You are a truly despicable person and should be subjected to the hostile treatment you sanction for use on vulnerable people like me, on daily basis for the rest of your life.

    But until then, you’re supposedly still in charge (though from the way things are going, not for long), so can you answer the following questions:

    1) How is “working” (for free) in a charity shop or stacking shelves in a supermarket actually going to get me a job?

    2) This “experience” is not going on my resume because it will highlight the fact that I am unemployed and unemployed people do not get jobs. You of course
    live in a fantasy world and are so detached from reality, that there’s no point explaining this concept to you, because you don’t have the capacity to understand it, deluded as you are.

    3) I am destitute and completely broke. I do not have ANY money, none, not a penny to my name. So even if MWA was appropriate (which it is not), I cannot afford it. I have BEGGED for a discount Travelcard, but you have ignored my requests. JCP does not even pay for interviews so finding paid work is almost impossible and travelling to some undetermined place in the country is just not going to happen. I cannot afford it. End of story. If you want to buy me a month Travelcard, in advance, covering all the zones I need to travel to this MWA, then you can defeat this point, but until then, it’s not possible to do. And please do not say something stupid like “they will reimburse you” as I do not have ANY money to pay for travel, so that will not work. Is this clear enough for you, or are you going to ignore this as well?

    4) It’s not just travel costs, but the hidden cost of this MWA. For example, I’ll need to eat, and I can’t afford to buy food. And then there are the costs clothes and toiletries and usage of items I cannot afford to clean or replace.

    5) This is extremely damaging to my physical and mental health. The police have already been here and are in the process of arranging a psychiatric evaluation. What does that tell you about the treatment I’ve suffered at the hands of your staff? It tells me I’m certainly in no fit state to do this and you cannot make me. If this is not rescinded immediately, will come to your office, slit my wrists and bleed to death on your floor. And there’s not a damn thing you can do about it.

    So, before you act like you actually give a shit (by calling the police to cover your lazy, incompetent ass), think about the harm you are doing and the pain your staff are causing. You want to save my life, back the fuck off. I’ve had enough of this persecution from you and your staff. If you don’t end it, I will.

    In closing, I demand the following:

    1) Immediate rescinding of the MWA referral;

    2) Reassignment to another Advisor (not Sherri or Tahera);

    3) Only to be called in to the JCP on sign on days ONLY. There is no need for weekly meetings as they cost me too much money and prevent me from seeking employment. This is even more so as Sherri doesn’t speak to me at all and sits there. She can sit there on her own. There’s no need for me to be there.

    You have 24 hours to confirm points one to three of the above. If I do not hear from you, I shall take that as meaning you’ve seen sense, agree with me, and shall consider the matter settled. For the record, I will NOT attend a meeting with Sherri on October 1, I shall not attend a meeting with Sherri EVER again. And I will NOT attend a MWA. And you will NOT dare to sanction me.

    JCP Slave Labour

    September 26, 2013 at 7:42 pm

  39. In 1997, I was livingail in King’s Lynn. I was on a SEETEC course equivilent to mwa. My mother died while I was on the course. Due to this I left the course for 1 month then moved abroad. Remember this is 1997. Some 16 years later they are trying to nail me with a retrospective sanction. The jobcentre as was at the time cleared my actions. Seetec however have not forgotten. I am with another provider in IPSWICH now. Seetec are pressuring new provider and jcp to sanction. Both have said there’s no such thing as a retrospective sanction given the time lasp.


    September 27, 2013 at 8:14 am

    • All I can say is that action is pure vindictiveness. I would suggest you see your local MP and ask him/her how it is possible an organisation like SEETEC can possibly suggest such an action for something that happened many years ago.

      This is nothing short of pure evil.


      September 27, 2013 at 4:42 pm

    • Philip, Seetec are indsane, they really take this crap to new levels don’t they. What I don’t get is, why try to sanction you for something 17 years ago, that’s totally nuts. I’m convinced they’re just sadists, they’d chuck us in a wood chipper if they could get money for it I bet. They get nasty when they’ve got a useless plan for you that’ll make them easy money and then something gets in the way of that, is my thought.

      Seetec hostage

      April 8, 2014 at 8:22 pm

  40. I have been sanctioned by Seetec for 13 weeks for missing two appointments when i was actually signed off and on holiday!! Also they say i missed a third appointment which i actually re scheduled with the advisor who conveniently forgot to amend on her computer. They are incompetent liars, they deny telling you things and its their word against yours. I have put in an appeal as I have 2 small children and cant live off thin air


    September 28, 2013 at 10:01 am

    • How has the jobcentre sanctioned you if they have a record of you signing off for a holiday? I cannot understand what reasoning there is behind this. The jobcentre should have a written record by way of a form filled in by you.

      This seems to be a failure of communication by JCP to your Work Programme provider that you were away on holiday and a failure on SHITTECS part to adjust their appointment systems on their computer.

      I had a terrible time on the Work Programme and SHITTEC are totally arrogant tossers and are no better than the government itself.

      I wish you luck and hope the situation is rectified soon.


      September 28, 2013 at 11:13 am

      • It maybe that the don’t get any financial bonus if you sign off with out an outcome and they want their revenge [?]. Or they send out letters second class knowing you won’t get them until after due date. Community Rural Aid in the 1990’s were known for it. Community Rural Aid came to a sticky end. By the way they were base in Sheffield. Alarms ringing in anybodies ears at the location?


        September 28, 2013 at 1:19 pm

  41. Hi, I’ve signed of but seetec are still getting in contact with me, I was offered a job but due to family problems I haven’t been able to take it (hence why I signed of), I informed the job position I was offered of this and they said it was fine but seetec are now saying I need to pay back the money for the CRB which they paid for (I paid £20 towards it) and they now want me to pay the rest back, I was wondering if they could do this? Seetec are another reason why I wanted to sign of but that’s for different reasons, I am just wondering if I do have to pay them the money back? As I refused the job after I had left the job center, so I was actually ready to take it when I was still on JSA, can anyone help me please?


    January 15, 2014 at 12:40 pm

    • DO NOT under any circumstances pay the remainder. This is one of the tactics used by these con artists. I would strongly advise you stand your ground and if they insist on pestering you report them to the police for harassment.

      They do the same when you get a sustainable Job. They will keep ringing you for details. Again ignore it or contact the local Police , they are absolute parasites.


      January 30, 2014 at 7:03 pm

  42. I had three sanction doubts raised against me these people before I even got an induction for insisting on my right to record all conversations. A right I am going to insist on once again if i am forced to return to them again depending on the result of my esa tribunal next week.

    Dwp refused to say wether seetec claimed the attachment fee for an induction they never provided citing contract confidentilaty when i tried to raise a complaint of fraud


    January 30, 2014 at 7:29 pm

  43. I have already complained once about seetec and there staff. They promised to look into it. But never replied. I would like to know who I need to contact to take my complaints seriously.
    Thank god I find my own work as I wish to work. But I recently found a full time job which is 45 miles from my house. I asked for help with costs to got to work and back as I have to work for two weeks. Then I get a cheque. So it will take me three weeks to receive any money. After nearly hitting one of the staff. They gave me £40 in voucher’s. They still did not understand that it will cost £20 a day just for fuel. They told me to catch a train and buses to work. How on earth can I carry all my tools on a bus. I need and have so many tools that they only just fit in my car. I am sorry for all the genuine people that do want to work. England has lost its way when your better of telling them your an alcoholic or a dirty drug user. As they get everything they want. There is an old law that says I can ask a member of staff to sort this out man to man. Which I am happy to do. Can anybody remember this law. As I would love to inflict the pain they cause me onto them. Infact I am so angry that I would be happy to beat them round the head one at a time. But I want to start with the directors first

    Salvatore dellabella

    February 15, 2014 at 1:32 pm

  44. The Clacton on Sea branch of Seetec are the most unhelpful people iv met on my quest to find work. They stopped me attending a work placement which would have led to full employment and then stopped me attending a training course asd it clashed with their appointments set for me. It appears the make their money of the backs of the unemployed and seem to cherry pick what you can and can not do, disgusting

    richard wilson

    February 24, 2014 at 10:35 am

    • You should try the Ipswich office. 1 person there is called emperor ming and he sanctions most people. I am looking to take seetec to court for what they did to me. I will post all when the time is right. I would just like to say that in Ipswich there are a few good staff. But that is only because i no them personal. They are rodney and sue. And a guy call peter. You must remember it is the management and above which is the problem. Not the normal staff

      hotnapolialvatore Dellabella

      February 25, 2014 at 5:54 pm

  45. Further to my above comment, the nice manager at Seetec (Kerry Redden) tells me that iam unable to take my son to a hospital appointment as it clashes with a Seetec appointment. If i do take him the manager tells me i will be sanctioned

    richard wilson

    February 24, 2014 at 10:37 am

    • If you have a letter (which is documentary evidence) you should present this to the SEETEC manager and your local Jobcentre and the Jobcentre will have a note. They cannot sanction you as that is GOOD REASON to miss an appointment and it is illegal for them to sanction you.

      The manager there clearly doesn’t know her backside from her elbow and is threatening you. These parasites know no bounds as to the levels they will stoop to deprive you of a subsistence allowance.


      February 24, 2014 at 10:43 am

    • Fuck this Nazi bastard!

      Kerry Redden Is a C***!!

      February 24, 2014 at 11:05 am

    • Richard, I was at the same Seetec place as you and she’s a little Hitler.

      Seetec hostage

      April 8, 2014 at 8:11 pm

  46. The manager Mark Higgins at SEETEC, Romford, Essex isn’t much better


    February 24, 2014 at 1:48 pm

  47. Hiya I didn’t know if anyone on here could help, I’m with seetec and finding it more of a hindrance than a help. My adviser has asked for me to bring logins and password for u.j.m to monitor my activity is this allowed? As I feel he will use this against me if he sees something will not tell me and be on his hotline informing job centre.


    June 5, 2014 at 4:20 pm

    • No, it is NOT allowed! – although these bastards will try anything on! It is a clear breach of the Data Protection Act as well as being a violation of your right to personal privacy. Asking for log-ons and passwords is just ridiculous – even the Jobcentre can’t obtain access to your UJM account without your CONSENT.

      There is not LEGAL REQUIREMENT that you give the Jobcentre or their collaborators in the
      ‘work programme’ access to your UJM account; and you are correct in suspecting that the only reason they want access is to stitch you up for a sanction; and when the inevitable sanction ensued you would have no comeback because Seetec would just laugh in your face and say that you ‘choose’/ ‘freely gave your consent’
      to allow access you your UJM account.

      Just (politely) decline this request. If they keep persisting ask them to put their request in WRITING with reference to the relevant legislation which back up their demand – but they won’t! Always very telling!


      June 5, 2014 at 7:37 pm

      • Is there a LEGAL REQUIREMENT and if there is can I have it in WRITING please 🙂 , Oh, there isn’t. well FUCK RIGHT OFF then… 😀

        Seetec Are SCUM!!

        June 5, 2014 at 9:06 pm

      • “Is there a LEGAL REQUIREMENT that I sign this/allow access and if there is can I have it it WRITING please 🙂 ” , “No there isn’t but if you don’t sign/allow acces we won’t be able to tell the jobcentre you are on the programme so they won’t be able to pay you/ we won’t be able to pay your travel expenses / we will have to report you to the jobcentre for “not engaging”/”not participating” / I will come round to your house and rape your children and eat them alive in front of you.” “Oh, I see, well FUCK RIGHT OFF then 😀 “

        Seetec Are SCUM!!

        June 5, 2014 at 9:13 pm

    • Hello Chris under no circumstances can SEETEC insist on you providing YOUR password for them to access YOUR UJM account.

      This is a clear breach of the Data Protection Act, and is enshrined in British and European law.

      There are guidelines on the website What do they know? which you can read and print if necessary.

      I suggest you print off those guidelines and take them to SEETEC with the appropriate section highlighted and make them read them, and then politely ask for them back.

      They are clearly panicking about the money they are making at present as since April 2014 they do not receive a referral payment of £350 anymore when clients are referred.

      I hope this helps, and good luck.


      June 6, 2014 at 4:14 pm

      • Don’t forget. IF they had access to your UJM. Your PERSONAL email account details are there too. Then they can look at your social media too.


        August 21, 2014 at 12:01 pm

  48. When I was woth SEETEC, they were the ones to force us while there to sign up on one our jobsearch sessions. They made each of us go over to the advisor’s computer, sit down while they registered each of us, one by one. They also kept our our login details and password etc on record as they had registered us. I was annoyed really because I had checked with the job centre beforehand to see if that was mandatory and JC said no. Despite this, SEETEC still went ahead and registered us.

    Seetec hostage

    August 20, 2014 at 4:47 pm

    • Could SEETEC be getting ready to take over the jobcentres with privatisation?

      norman the gnome

      August 21, 2014 at 8:41 am

    • Yes And Then…. They will have your email account PASSWORD and access to your social media. What they want what they really really want is too look for who is posting on this site. They will try and access your personal email account too. I have 3-4 accounts just for personal protection from this sort of thing


      August 23, 2014 at 7:42 am

  49. I have been suffering abuse from the crowd in the Seetec office locally. On one occasion they all ganged up and threw me out of the building after I got upset when accused of being on holiday at the weekend and told my payments would stop. I have now stopped answering my phone because I get hysterical phonecalls from a crazy woman who can barely speak Engllish! Other calls are from a team in Southend who endlessly accuse me of not attending the ‘worksearch for either a morning or afternoon, apparently because I forgot to sign out or was ‘seen going early on CCTV’, or my attendance simply went unreported! The crazy woman accuses me of ‘playing the system’, which is blatantly ridiculous as I cannot afford my mortgage and get no housing benefit which is very stressful,, and haven’t had a holiday for the three years I have been unemployed. I was posted to a washing up/clearing tables job for 9 to 5 which gave me a nail infection. The guy who started with me was put on coffee machine and till work by contrast. I have postgraduate qualifications!!. I was being paid £70 a week benefit for working a 30 hour week which should have earned me £200, and getting no lunch either. .


    October 7, 2014 at 2:12 am

  50. Seetec is useless and not very humane: last year I was assigned by them to a work location I couldn’t find (I had no map) and they pressed for DWP to sanction me
    -only by appealing did I avoid being sanctioned for thirteen weeks, AND yesterday I started something else thru them which was complete chaos, AND I got reprimanded at day’s end for not doing what I was supposed to -even though no-one had said what this was supposed to be!

    Have emailed them to say I SHAN’T be returning, so will likely have to battle sanctions again when I report to the Job centre next Wednesday…

    I DO regularly attend a a volunteer project (since June 2013), have worked hundreds of unpaid hours there, and was supposed to help them yesterday, but was FORBIDDEN by Seetec to do so…


    Edward Quinn

    February 27, 2015 at 2:01 pm

  51. Maybe it’s because all of you lot don’t actually want to work? All I see here is people talking about how to get out of it!! Why do you want to get out of getting a job?! I’ve been in Seetec TODAY and found them helpful. Ok, there is a little gobshite there that thinks he’s the boss, but the woman boss soon puts him straight. I’m told she’s new, but she seems ok!! Really listened to me, and helped me sort a problem job centre had made, not them!! I see them take shit from a load of different people, for trying to get you into a better place!! If you all want to be on benefits forever, then keep talking bollocks and try to avoid everything. Me, I want a better life for me and my kids, and if they ask me to attend I will cos using their computers and phone is cheaper than using mine. Maybe it’s time you lot grew up and started taking responsibility instead of handouts. It’s a benefit to help, not a financial right!!

    Tara benett

    April 21, 2015 at 10:39 pm

    • Truth is, seetec have lied many times. They really are full of shit. I don’t mind going a little bit and last time I had to see my adviser, i did, i walked up to her desk sat and spoke to her, she handed me papers and then for that date about 2 weeks later, i am getting sanctioned for not attending that day (huge lie and pretty scary). I am fuming because she knew for a fact I was there. I literally walked up to the desk and asked if she wanted to see me after they kicked me off a placement for no real reason (typical cold bitter charity shop managers that gave me nothing to do and my feet were killing cos of standing round all day bored out of my skull. And I wanted to do jobs. I asked every awkward morning what we’re doing today, or is there anything to do and everyone ignored it!) They treat u bad behind all the nice shit!….go figure!


      November 21, 2015 at 1:55 pm

  52. Well my Work Provider Norfolk Training Services which is simply an overfill from Seetec, has peoples CV stored on various Computers and there is not even the need for a password to access the folders or anything. Maybe I should land them in the Sh*t for DPA breach !

    Che Bramley

    July 1, 2015 at 9:07 am

  53. Seetec is the biggest joke.
    I heard that back in 2014 there was a manager (Carl De Vries) caught with porn of his girlfriend, who worked in the IT department, on his laptop and on his drive at work. An IT guy was given the laptop to copy all files from his old laptop to the new one, he didn’t check and moved all files only to be pulled up and sacked because he hadn’t check the files correctly! But check this out, the manager in question kept his job and is STILL working at the company.
    Just shows how professional the company is and the quality of the managers they have at this company. No morals or ethics at ALL.


    August 7, 2016 at 10:43 am

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