Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

A4e Feature & Benefits

with 14 comments



We have in excess of 100 office locations in the UK from as far North as Scotland, right through to the South coast. We are able to cover all your sites / locations because we have National coverage.
We are one of the largest providers of DWP contracts in the UK. The Government has put faith in A4e to help the unemployed back into work, highlighting our ability to “get the job done”. This means you can be confident in our ability.
We have 24 Years experience within Welfare to Work. A4e are very experienced in what we do to get people back into employment. We have been established for over 24 years and are highly regarded within the industry, meaning you can have confidence in our service.
We are a social purpose company. This means that re-invest in the community, such as projects like our VOX centres. These support people of all ages, particularly focussing on children at the risk of exclusion in the community.
We do not charge a fee to employers for our service. This means there will be no cost to your bottom line, making us more appealing than recruitment agencies. Our aim is to ensure our customers sustain employment over a long period of time, unlike a typical agency.
We have 20 years experience working with Top 100 and small to medium organisations. We have National teams in place that understand what your organisation requires from a local through to National level.
We have experienced employees. This means we can service and manage local contracts or master vendor agreements because of the level of experience in our employees.
We offer bespoke Employer Solutions. This means we are able to build an employer solution specifically for your organisation, making the process more cost effective and beneficial to you. To do this, we will initially need to understand your current recruitment needs.
All applications will be fully pre screened prior to being submitted. The benefit to you is that the initial part of the recruitment process will have been completed prior to you receiving any potential applicants. This saves you time in sifting applications.
We offer ‘in work’ support once your successful employee has started. We will ensure that all our customers who join your business are settling in well, understand their role and are happy in their job. This will ensure that productivity is at an optimum and we can reduce fall out rate, improving your sustainability.
We can offer specific employer route-ways where required. For specific programmes of recruitment where a particular qualification is needed (i.e. SIA Badge), we will attempt to add this into the programme of training each customer receives. This means all applications from A4e will have the correct certifications or likewise will be fully informed on your organisation and requirements.
A4e have a Vacancy Management Service. This is one point of contact for all vacancies regardless of location which is available to all employers. This means all your vacancies will come to one central point for internal distribution, saving you time in contacting multiple offices.
We are very much a process driven business. When we understand your business, we will drive the process through our network of offices and our 3500 colleagues to ensure communication of objectives is very clear. This means you will receive a consistent approach from any of our offices.
We have a strong Account Management team in place. We will dedicate an Account Manager to your business to provide excellent service, relationship management and continuous improvement whilst also ensuring you have only one point of contact.
We offer support with online applications for our customers. Our branch teams will support our customers through the online application process to make sure you get completed applications to review. We can also facilitate any testing that needs doing from our offices if required. This ensures you are only receiving quality applications from suitable applicants passing your essential vacancy criteria.
We partner with 700 organisations. Our partners can offer expertise in certain areas for specific training programmes that you may require. Still under our management and guidance so you don’t need to spend time looking for a provider, ensuring a consistent approach.
We can offer diversity assistance. We can assist with your diversity policy when you consider the customers that we help back into full time employment and out of social and financial inclusion, thus supporting your organisation.
7000 employers use our service every month. We engage with 7000 employers every month helping to up-skill their workforce with a direct impact on productivity. This means we are a reputable and experienced Welfare to Work provider.
We helped 32000 people get back in employment in 2009. We have the infrastructure, the people, the experience and most importantly the desire to deliver ‘job ready’ customers to your door – at no financial cost to you.
Corporate social responsibility agenda. We can help you achieve your CSR Objectives particularly by recruiting people from the local community that has an effect on the area. We can help with local PR and Media Opportunities to highlight this excellent work, demonstrating our partnership.

Something to do with “National Employer Service“? Another contract to lose? Dated December 2011.

Some commentary on those figures:

  1. As “far North as Scotland” – Where in Scotland? Border? Highlands? Why is north a noun in this instance?
  2. True. DWP are wrong to put “faith” in your biblical bullshit Saint Emma.
  3. 24 years experience? A4e founded in 1991 (approx 20 years) however apparently got its first Welfare to Work contract in 1994 which was a pilot (A4e’s own claims in publicity material) before they scooped many in 1997. So is that 17 years? That is an overstatement of 7 years. (29% incorrect inflation) Correct me if I am wrong!
  4. Social purpose? No, VOX is Corporate Social Responsibility (i.e. where you invest money in the local community etc. in return for publicity etc.). However, Brixton VOX didn’t get a single person a job in its first year.
  5. The taxpayer picks up the bill. A very expensive, not cost effective bill
  6. This claim is disputed. Established 20 years but were they working with top 100 businesses? We assume they mean FTSE 100! Anyone know what they did before the 1994 pilot contract? (Industrial Training Agency Ltd was active then)
  7. Experienced employees. In what? Life? Fleecing the taxpayer?
  8. Sales talk. Yawn
  9. Pre-screened… nothing much to say here
  10. “In work support” w2w slang for “we will contact you so we can claim a (sustainable) job outcome from the Government”
  11. Might offer training. No guarantees.
  12. Basically “vacancies done centrally not on local basis”…
  13. BUT most processes (such as job outcomes, data protection etc.) are not followed correctly.
  14. OK, you will be given a name to contact.
  15. To silly to comment on this one.
  16. 700 organisations? We want a list!
  17. 7000 “employers use our service every month” but only 55 get employed each month (averaged)
  18. How many in… say 2010? Or is that disputed due to fraud investigation? Actually, A4e were investigated in 2009 for fraud also!
  19. Laughable! “We can help you achieve your CSR Objectives particularly by recruiting people from the local community” NO! That isn’t CSR but how recruitment usually works, you need someone who can make their way successfully to the workplace each day! 20? 24 years experience? How many in common sense? 0? Like length of jobs claimed?

Comments and questions on the above welcomed.

Also, considering that over a thousand people now have these documents do you want to see them published online so you don’t need to download them? 


Written by Universal Jobmatch

March 3, 2012 at 3:22 pm

14 Responses

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  1. I’m sure they are watching and waiting. As soon as they feel we are a real threat, they will strike.

    We are effectively dealing with a part of the same Machine that took us to war in Iraq and Afghanistan… This is for real and we will take casualties…….


    March 3, 2012 at 5:15 pm

  2. keep up the good work
    you are our last hope!
    other blogs are failing!

    Green Garland

    March 3, 2012 at 7:38 pm

  3. Success Stories

    5 for about half a year is about right lol

    0800 345 666

    ive got 666 on top of my head!

    super ted

    March 3, 2012 at 11:59 pm

    • “If anyone has insight, let him calculate the number of the beast, for it is a woman’s number. Her number is 0800 345 666

      – Revelations 14:13

      The Holy Bible

      March 4, 2012 at 10:00 am

    • “If anyone worships the beast and her image and receives her mark on the forehead or on the hand, they too will drink the wine of God’s fury, which has been poured full strength into the cup of his wrath. They will be tormented with burning sulphur in the presence of the holy angels and of the Lamb. And the smoke of their torment rises for ever and ever. There is no rest day or night for those who worship the
      beast and her image, or anyone who receives the mark of her name.”

      Revelations – 14:14

      The Holy Bible

      March 4, 2012 at 10:01 am

    • “Woe unto her that buildeth her house by unrighteousness, and her chambers by wrong; that useth her neighbour’s service without wages, and giveth him not for for his work.”

      – Jeremiah 22:13

      The Holy Bible

      March 4, 2012 at 10:11 am

    • “She that oppresseth the poor reproacheth her Maker”

      – Proverbs 14:31

      The Holy Bible

      March 4, 2012 at 10:12 am

    • “The love of money is the root of all evil”

      – 1 Timothy 6:10

      The Holy Bible

      March 4, 2012 at 10:14 am

    • “I know that the Lord will maintain the cause of the afflicted, and the right of the poor.”

      – Psalm 140:12

      The Holy Bible

      March 4, 2012 at 10:16 am

      • FAO “The Holy Bible”

        For your information, the number 6 in The Bible is the number of man, so why do you want to change the personal pronoun “he” used in The Bible to the modern secular “she”.

        Perhaps you should look up Deuteronomy chapter 4, verse 2:
        “Ye shall not add unto the word which I command you, neither shall ye diminish ought from it, that ye may keep the commandments of the Lord your God which I command you”.

        Nevertheless, I believe the Devil is in the detail with 666 as part of A4e’s telephone number – and I also believe the hand of God is behind the recent moves against unjust workfare!

        Why do I believe this? Because, as I have already said, “I know that the Lord will maintain the cause of the afflicted and the right of the poor” – Psalm 140:12.

        By the way, I have already (accurately) quoted all the Scriptures you have posted. Are your posts just a coincidence?


        March 5, 2012 at 8:16 am

  4. Check out the A4E Work Programme Live Running memo document –

    When an ESA customer, with a health condition that classifies them to be of vulnerable status, fails to comply with a mandatory activity, you are required to make every effort to see vulnerable customers face to face (which may include a visit to their home or contacting Social Services) to ensure that they fully understand their responsibilities before proceeding with a compliance doubt.

    *Classifies them to be of vulnerable status?
    *fails to comply with mandatory activity?
    *may include a visit to their home or contacting Social Services?
    *to ensure that they fully understand their responsibilities?

    Does that say they if you have a vulnerable person who might be struggling and isn’t engaging the go to their door with a social worker and tell them that if they don’t comply with activities you will tell jobcentre on them?

    Or am I missing something?

  5. “I know that the Lord will maintain the cause of the afflicted, and the right of the poor.”

    – Psalm 140:12

    The Holy Bible

    March 4, 2012 at 10:15 am

  6. A vulnerable adult is someone who is aged 18 years or over who
    ‘is or may or may be in need of community care services by reasons of mental health or other disability, age or illness’ and ‘is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation’.
    (Who Decides- Lord Chancellors Department (1997))
    A vulnerable adult may be a person who
    • Is elderly or frail
    • Has learning disabilities
    • Suffers from mental illness (e.g. dementia , personality disorder)
    • Has physical disability
    • Is a substance misuser
    • Is homeless
    • Is in an abusive relationship
    (It should be noted that disability or age alone does not signify that an adult is vulnerable.)
    it seems to be down to local councils to define-“vulnerable” and the word “exploitation” is not always used- ooh and a little harm is ok?


    March 12, 2012 at 11:16 pm

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