Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

Flexible New Deal in Ipswich

with 89 comments

Ipswich Unemployed Action has done some primary research on the two Flexible New Deal providers in Ipswich: TNG and A4e.  (Reed in Partnership Scandal Grows).

TNG: YMCA Training

TNG (the Training Network Group) is rumoured to split Flexible New Deal participants into 4 groups. 2 remain at TNG who lease space in Princes Street – Wolsey House (where YMCA Training used to be); and the other 2 groups get sent to YMCA Training at Dencora House. Initial comments on TNG/YMCA Training:

  • TNG are accused by Ofsted (in a New Deal ofsted report) as being racist
  • TNG are very unprofessional – they also sent Flexible New Deal participants to the wrong place!
  • YMCA Training are infamous for their Dencora House Detention Centre (something we have blogged alot about)
  • YMCA Training lies to DWP/Jobcentre Plus and Ipswich Borough Council! Dismissed New Deal participants for trivial reasons. Traded without planning consent.

A4e: Reed in Partnership

A4e don’t have premises in Ipswich – they wholly subcontract out to Reed in Partnership who lease space inside Crown House (near Tower Ramparts). Initial comments on A4e/Reed in Partnership:

  • A4e were the biggest New Deal Prime Contractor – in the spotlight for fraud and overcrowding
  • A4e tried to shut down sites giving criticism such as sister site New Deal Scandal (including for reporting their finance director resigned/got demoted after fraud allegations) and also closed the original Watching A4e website
  • Reed in Partnership were the first to deliver New Deal in 1998 – they were caught in a £3 million fraud
  • Looking at past history – A4e and Reed in Partnership seem a good match
  • Reed in Partnership are accused of harrassing past participants impersonating the DWP Fraud team (*)
  • Emma Harrison (A4e not the model/actress) has refused to acknowledge or talk about a4e’s failings
  • Reed in Partnership and Reed etc. are also part of the same group yet they are pretty much isolated from each other (no website links to each other etc. or mention about parent company).
  • A4e promised a cafe like environment and a chill-out lounge – neither exist in Ipswich
  • You can’t make a Tea or Coffee – participants are advised to ask staff for one
  • Flexible New Deal participants have to pick FIVE (5) job areas – 2 more than a Jobseeker’s Agreement (3 job areas)
  • Reed in Partnership staff have to have atleast 6 months experience in high pressured sales environment
  • Reed in Partnership Ipswich is TOO SMALL – OVERCROWDING – Ofsted apparently have raised concerns – rumours have speculated that someone was sanctioned for being a few minutes late (bus came late) solely because the room was too full for the person to join
  • Reed in Partnership uses profiling – AVOID GIVING TOO MUCH INFORMATION AWAY!
  • Reed in Partnership forces participants to sign a disclaimer giving them the ability to apply for jobs on your behalf etc. and to contact future employers (probably pretending to be DWP)
  • Ask for a 7 journey supersaver card – if you don’t ask you wont get – this is easier then finding the cash to get on the bus and waiting for it to be reimbursed later
  • Reed in Partnership offers “decoy training courses” under various different names such as “JOURNEY” – these wont help you secure employment – waste of time – consists of asking questions about the person next to you, what famous people you would like to meet/have dinner with, and the usual shit (interview modules, CV modules).
  • Reed in Partnership contradicts themselves and will stab you in the back. Advisers have noted about a) travel costs to work b) budgeting the minimum money you require etc. and provided modules in their courses regarding “making sure you are better off, in work” HOWEVER the next moment all participants are TOLD to apply for any job – NMW – few hours from home etc. Seems like they are trying to prepare people for sanctions. Its not fair to advise people not to spend half your wages on travel to and from work, yet the next moment sanction them for 6 months money for refusing a job which matches this entirely.
  • Reed in Partnership have an ongoing legal dispute with Yell (Yellow Pages) – and Flexible New Deal participants are banned from accessing yell.com – rather an important resource for speculative applications. Whether this is an injunction preventing yell being accessed or not is unknown at this stage.

Flexible New Deal in Ipswich

If you are a Flexible New Deal participant at one of the providers in Ipswich feel free to append comments on your experiences so far. If comments are significant enough will compile them into an update article.

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Written by Universal Jobmatch

February 5, 2010 at 3:50 pm

89 Responses

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  1. Blimy, Reed In Partnership seems a real Hell Hole.

    The YMCA at least seems to have sorted out the overcrowding and toilet problems. And you can make tea and coffee too.

    Veritable paradise!

    Andrew Coates

    February 6, 2010 at 9:46 am

  2. Reed in Partnership contradicts themselves and will stab you in the back – too true; for instance, “Members” on the “Journey” are given an exercise to complete which involves totting-up various (in-work) living expenses. It includes the basics such as (travel to work), food and rent (ie what would be covered by jsa/(nmw). It also includes “discretionary” expenditure such as “entertainment”. If you refuse to enter figures for the “discretionary” expenditure Reed will at first make remarks such as “how can you live on so little?” implying that being in work means having money to burn. If you answer along the lines as “I don’t go out drinking etc.” and continue to refuse Reed will then threaten with non-compliance. If a “Member” goes on to fill in figures for the “discretionary” items this will then interpret this as not willing to work for/will only accept x amount. This is just one of the many tricks that Reed in Partnership use to set clients and one of the flimsy reasons that will be used to send clients back to the JobCentre with a view to a sanction.

    P Skellan

    February 6, 2010 at 2:30 pm

  3. Reed in Partnership… with the Devil on a Journey to Hell.

    P Skellan

    February 6, 2010 at 2:31 pm

    • reed in partnership. Rip=
      ROTTEN INSIDEIOUS PRICKS

      Snot Dog

      July 10, 2010 at 7:54 am

  4. Reed in Partnership would oh so love to have their own “in-house” Decision Maker – no need to go through the pesky JobCentre.

    This abominination of an organisation is thoroughly evil.

    P Skellan

    February 6, 2010 at 2:36 pm

  5. Reed in Partnership like to use the bully-boy tactic of issuing a “Job Seeker’s Direction” for the most trival of reasons.

    P Skellan

    February 6, 2010 at 3:08 pm

  6. Reed in Partnership contradicts themselves and will stab you in the back. Advisers have noted about a) travel costs to work b) budgeting the minimum money you require etc. and provided modules in their courses regarding “making sure you are better off, in work” HOWEVER the next moment all participants are TOLD to apply for any job – NMW – few hours from home etc. Seems like they are trying to prepare people for sanctions. Its not fair to advise people not to spend half your wages on travel to and from work, yet the next moment sanction them for 6 months money for refusing a job which matches this entirely.”

    sadly this is all to true,if it ever gets to that stage,you will get at the interview “all the way from” and a road sign outside the window twenty miles,i the past i have been sent for those and in some cases they were only taking names and addresses,these people think nothing of giving you the runaround and all the stress it entails,they will waste your time and your money on frivolous vacancies miles away if you could even get there.

    i was once told “its amazing what you can do when you try” and all the excuses sending sending you for impossible to get to jobs at the times stated.

    it highlights what a complete failure these courses are and the people that provide them.

    ken

    February 7, 2010 at 8:32 pm

  7. There could be a financial award for any bugging operations…

    If anyone can capture ABUSE from any Flexible New Deal provider which over steps the line (in respect to the difference between saying a bit too much and unlawfully forcing someone to do something they arent obligated to with threat of sanctions) which wasn’t prevoked (i.e. not an intentional setup) I would be happy to publish such recordings to highlight the problem.

    Most MP3 recorders can record – no need for a dictation device.

    Flexible New Deal

    February 7, 2010 at 9:15 pm

  8. rip issued me with a jsd to get a haircut and shave before they sent me round the shops handing out me cv… anyway… when i didn’t they sent me back to the jobcentre. these rip clowns are pathetic… you can almost see em stitching you up for a sanction.

    reggie

    February 8, 2010 at 4:32 pm

    • What happens when they send you back to the Jobcentre – are you free from Flexible New Deal?

      As for stitching up for a sanction… this is absolutely what goes on.

      There is generally two sides of the provider – a friendly face… the tutor who delivers the course (when applicable) and the Personal Adviser (name depends on company) … who pretty much holds the power of decisions.

      The course tutor will reason and tell you a few untruths as lying to people makes the job easier (as if you are polite and friendly there will be less friction and disagreement than if you were brave enough to tell the participants about the actual rules).

      The PA will use every sales technique in the book to get you on side. Whatever your comment/response they will have an answer – regardless of the content – they will have something to say back…

      Dont fool for the “From looking at your CV… [..] and you appear to be talented, well qualified and very experienced”. Even if you left school with no qualifications and have no actual real work experience… the ex-sales person will pick up on words from your personal profile such as “hard worker” etc.

      General rule of thumb take any compliments and words with a pinch of salt!

      Its to get you on side – you all have seen the hidden cams of salesmen using high pressured sales techniques on elderly people… this isn’t much different except they aren’t after your money but just your trust etc.

      Flexible New Deal

      February 8, 2010 at 5:21 pm

  9. no… not free from flexible new deal… just “suspended” from the programme lol… you can be sent back for non-attendance/mis-conduct/failure to attend… it then goes to a decision maker… the decision can go two ways… if it goes against you, you serve your sanction then return to fnd to serve the remainder of your term, if it goes in your favour its straight back to fnd to complete your sentence…..

    reggie

    February 8, 2010 at 5:35 pm

    • You do know (subject to provider discretion) that when you are awarded a sanction you have to still sign on and attend Flexible New Deal?

      If a provider request your attendance during a sanction if you refuse you will be sanctioned again!

      Flexible New Deal

      February 8, 2010 at 5:41 pm

      • so that means its straight back to fnd then once the jobcentre once the decision maker makes their decision.
        for a sanctionee thats wicked beyond belief… imagine a pa rubbing a sanction in your nose and threatening you continously with further sanctions. its time rip and the like were put under…

        reggie

        February 8, 2010 at 6:16 pm

  10. should read: non-attendance/mis-conduct/refusal of employment

    reggie

    February 8, 2010 at 5:37 pm

  11. the pa has to tick one of these options on the form that gets sent to the jobcentre…

    reggie

    February 8, 2010 at 5:38 pm

  12. the pa will use every sales technique in the book to get you on side. whatever your comment/response they will have an answer – regardless of the content – they will have something to say back… – this is what sales people call “over coming your objections” ie when a double-glazing telesales call and you say “its too expensive”, they will answer back with “you can pay it up”, they’ve got an answer for everything. the only thing they don’t have an answer for is “F!”£ Off!”

    but, if you say that to your PA it’ll be “mis-conduct” and back to the jobcentre.

    though according for the jobcentre guidance swearing, sexist/racist remarks, being POTENTIAL violent aren’t reason to send you back.

    and the jobcentre tells the fnd provider if you are potentially violent but because of the data protection act doesn’t give the reason.

    reggie

    February 8, 2010 at 5:47 pm

    • Yeah – Rule #2 of a salesman book of technique is… No doesn’t mean No… it might mean no – not today or no – not this month. Of course it might mean no – not never but they wont understand this.

      There is also the understanding that “its too expensive” as “lets negotiate.. its a no at this price”.

      You are right none of those activities are sanctionable however they will pick another reason to give you a sanction i.e. failed to attend notified appointment.

      You then argue with a Jobcentre Plus Decision Maker who strongly believes that you failed to attend who makes a note that you might be potentially violent (known as PVP in the notes!).

      Unless you know someone there willing to stick up for you as proof of your attendance or recorded it you have no evidence of your attendance (CCTV etc. wont ever go in your favour as they will deny it).

      Flexible New Deal

      February 8, 2010 at 6:01 pm

      • failed to attend notified appointment. – guaranteed sanction. they’ll also say things such as “if you haven’t got a job in 2 days don’t even come back in”… a lot of the times you have to ask “when is my next appointment?”… you don’t want to leave the office without one…

        reggie

        February 8, 2010 at 6:22 pm

  13. General rule of thumb take any compliments and words with a pinch of salt! – giving compliments and flattery is just a technique. it is a standard police interrogation too technique “you’re a very intelligent man/woman” etc.

    reggie

    February 8, 2010 at 6:00 pm

    • Yeah – you will be surprised how many people are suckers to mild flattery, especially when used in a professional context (i.e. I am the employment expert who thinks you the unemployed person is very employable)

      Flexible New Deal

      February 8, 2010 at 6:03 pm

  14. they like to give false expecations at first to get clients to open up and reveal there real skillset.

    say you were a dentist, they would pretend that they were going to buy a practice etc. until you had revealed, signed all that they need.

    then the cosh would come out and they’d say something like “what use are you to anyone – you can only drill holes, here’s a nmw job as a production operative drilling a hole in donuts for mcds 16 hours a day, if you refuse we’ll stop all your benefits, you’ll be homeless and hungry…”

    reggie

    February 8, 2010 at 6:33 pm

  15. “participants have to pick FIVE (5) job areas”

    Most clients are going to struggle to find FIVE (5) distinct “job areas” without scraping the bottom of the barrel: let’s see I’m an astronaut cum rocket scientist cum adventurer cum explorer… but thats only FOUR (5… let me think… lettuce picker. RiP will do they’re best to steer you towards the “shitty” end of the job market – McJobs – low-skilled, low-payed, no prospects, low status… RiP (and other FND providers) like to use the word “realistic”. Just stick to applying for jobs that you have agreed are “appropriate” with the Job Centre, afterall, if its good enough for the Job Centre – its good enough for RiP. I’ve yet to hear of anyone being sanctioned for applying for a job.

    Raw Deal

    February 9, 2010 at 11:14 am

  16. “consists of asking questions about the person next to you, what famous people you would like to meet/have dinner with”

    Just the usual nonsense to get you to “open up”, profile you etc. Thing is if you refuse to participate in these sinister exercises you will be threatened with “non-compliance”.

    Raw Deal

    February 9, 2010 at 11:21 am

  17. […] in Partnership is ignoring the Flexible New Deal participants’ 5 chosen job areas and in some cases forcing on participants a career in […]

  18. Quote from the RIP leaflet:

    “We won’t force you into any old job…”

    What a crock, that’s exactly what they (try to) do.

    Raw Deal

    February 9, 2010 at 12:48 pm

    • Yeah – New Deal providers (old and new i.e. FND) have always abused the written information. This holds more weight than the “your word against theirs” after all tis easy to state someone said somethign that they didn’t.

      Andy from this site was exited at the same time as doing induction material including rights such as Freedom of Conscience – he still got exited though.

      Flexible New Deal

      February 9, 2010 at 1:16 pm

  19. Apparently this week already they run out of petty cash:-

    – Couldn’t reimburse travel (those with tickets not 7 trip card tickets)

    – Run out of milk

    Flexible New Deal

    February 9, 2010 at 7:16 pm

  20. Also today their single toilet were out of order – someone managed to shit all over the toilet (think seat, handle, toilet unit – everything, walls etc.) and toilet was blocked. Smell everywhere. out of order.

    No toilet.

    Flexible New Deal

    February 9, 2010 at 7:32 pm

  21. Were they sent home? Or does anyone forced to sign with Reed have to run the risk of Dysentery as part of the Flexible New Deal for the Bowels?

    Andrew Coates

    February 10, 2010 at 5:40 pm

  22. Reed in Partnership PA’s require 8 job outcomes per month – if not they roll over…

    Not sure about reviews periods checking performance and possible dismissals for lack of conversions.

    Flexible New Deal

    February 11, 2010 at 3:59 pm

  23. Flexible New Deal

    February 11, 2010 at 4:30 pm

  24. RIP PA’s have a “caseload” of 40, so that’s a 1/5 “conversion” rate.

    Raw Deal

    February 11, 2010 at 6:44 pm

  25. RIP PAs work 09:00-18:00 M-F with 1 hour off = 40 hour week, so that equates to 1 hour per week per “Member”.

    Raw Deal

    February 11, 2010 at 6:50 pm

  26. RIPs PAs are on £21-22K per annum. “Trainers” ie the clowns who deliver the “Journey” course are on £26K per annum + bonus for “job outcome” for up to 13 weeks after a “Member” leaves the “Journey”.

    Raw Deal

    February 11, 2010 at 6:58 pm

  27. I wonder how many of these fookers who roll over end up on FND themselves – it must terrify the living daylights out of them – what goes around comes around!

    Raw Deal

    February 11, 2010 at 7:02 pm

    • Yeah – I would have guessed that if the PA cant reach the 20% amount by 3 months – s/he is gone!

      (Or so I hope so. If they cant deliver they don’t deserve the job)

      I almost applied for Reed lol

      I declined for two reasons:

      2. I dont have the sales experience required

      1. I wouldn’t use the fact of having a job as a good enough reason to be part of an organisation to abuse or bully jobseekers (I wont do the table turning thing)

      Flexible New Deal

      February 11, 2010 at 9:12 pm

  28. Employment Engagement Adviser (Ref 127) Salary £18,864.63
    Based: Dencora House, Ipswich

    As one of the largest voluntary sector training organisations in Britain, YMCA Training operates from 52 locations, employs 600 staff and turns over £20 million a year. Our mission is to create a learning society in which people have the opportunity and motivation to realise their potential and transform their lives.

    We require individuals to be highly driven, motivated, excellent communicators with exceptional organisational skills. Most of all you will be a team player and have a key part in transforming the lives of our learners and build upon the success of YMCA Training.

    Employment Engagement Adviser
    Salary £18,864.63
    37.5 hours per week, 5 days per week
    Based: Dencora House, Ipswich

    Working with the above client group, you will be required to place our learners into jobs and work tasters of their choice. You will have had experience in working with caring employers who will give our learners a chance to gain employment. Working with challenging behaviour learners in essential and to have empathy. You will also work at ensuring a good employer base ready for learners to access. A good marketing and selling background is important. You will also secure business to employed learners who wish to undertake training in literacy and numeracy. You will also attend school fairs and exhibitions promoting our business.

    If you believe you have the skills and personal qualities we seek, please contact Sally Smith (s.smith@ymcatraining.org.uk) or Alison Hall (a.hall@ymcatraining.org.uk) on 01473 243980 for further information and an application pack.

    Alternatively you can request and application pack online at http://www.ymcatrainingjobs.co.uk

    Closing date: 3rd March 2010.

    Registered Charity no. 1091612

    YMCA Training, one of the UK’s major national training organisations, has been providing target driven, high quality training in a caring environment for more than 40 years.

    Equality & Diversity In Action.

    Closing date: 03/03/2010

    Flexible New Deal Training Adviser (Ref 128) Salary £11,067.25 pa pro rata
    Based: Dencora House, Ipswich

    As one of the largest voluntary sector training organisations in Britain, our mission is to create a learning society in which people have the opportunity and motivation to realise their potential and transform their lives.

    Flexible New Deal Training Adviser
    £11,067.25 pa pro rata
    Part time – 22 hours per week – working Monday, Wednesday and Friday
    Based: Dencora House, Ipswich

    Responsible for the design and delivery of Flexible New Deal training programmes, you will deliver inspirational training to participants to improve their employability skills and help move them into sustainable employment. Many of your participants will have had negative experiences of employment, learning and education. You will be responsible for making decisions in relation to the needs and learning interventions for each participant based on their learning plan.

    It goes without saying that you will bring real empathy for the needs of unemployed adults, and previous experience of New Deal/JCP training provision. Finally, you should have or be working towards a recognised teaching or training qualification.

    If you believe you have the skills and personal qualities we seek, please contact Sally Smith (s.smith@ymcatraining.org.uk) or Alison Hall (a.hall@ymcatraining.org.uk) on 01473 243980 for further information and an application pack.

    Alternatively you can request and application pack online at http://www.ymcatrainingjobs.co.uk

    Closing date: 3rd March 2010.

    Registered Charity no. 1091612

    YMCA Training, one of the UK’s major national training organisations, has been providing target driven, high quality training in a caring environment for more than 40 years.

    Equality & Diversity In Action.

    Closing date: 03/03/2010

    Administration Assistant (Ref 129) Salary £14,148.42
    Based: Dencora House, Ipswich

    As one of the largest voluntary sector training organisations in Britain, our mission is to create a learning society in which people have the opportunity and motivation to realise their potential and transform their lives.

    Administration Assistant
    £14,148.42
    37.5 hours per week, 5 days per week
    Based: Dencora House, Ipswich

    Your main responsibility will be to provide a general administration and support role to our offices, this will include providing assistance with day to day tasks such as filing, post, data inputting, reception duties, participant travel, Claim, Budgeting and forecasting. Experience of using Excel and databases would be required as would some experience of handling petty cash.

    Candidates must have a knowledge of administrative and office systems and procedures, along with the ability to plan and prioritise across a varied workload. You should be able to demonstrate a successful track record of achievement. Strong interpersonal skills are essential as you will need to deal with a wide range of people in person and over the phone, including handling difficult situations.

    If you believe you have the skills and personal qualities we seek, please contact Sally Smith (s.smith@ymcatraining.org.uk) or Alison Hall (a.hall@ymcatraining.org.uk) on 01473 243980 for further information and an application pack.

    Alternatively you can request and application pack online at http://www.ymcatrainingjobs.co.uk

    Closing date: 3rd March 2010.

    Registered Charity no. 1091612

    YMCA Training, one of the UK’s major national training organisations, has been providing target driven, high quality training in a caring environment for more than 40 years.

    Equality & Diversity In Action.

    Closing date: 03/03/2010

    Flexible New Deal

    March 1, 2010 at 10:54 am

  29. TNG Ipswich takes the piss.

    They invite you at one time. They check your ID (say 5 minutes max) and you do the Assessment (10 minutes max).

    It is then a very long wait til your interview.

    If your appointment was at say 1pm… your interview wont be until 2pm. The letter says it takes an hour and a half… it actually takes more like 2 hours.

    Flexible New Deal

    March 3, 2010 at 11:35 am

  30. oh my god, an extra hour and a half out of your busy day, how will you cope, you might miss Monk, it’s not on is it!

    abu

    March 7, 2010 at 2:33 pm

    • Abu – you really need to go back to school.

      If it was 1.5 hours (as stated on the letter) but took 2 hours… its an extra 30 minutes (0.5 hours)… I am not sure where you got the extra hour and a half from?

      Flexible New Deal

      March 7, 2010 at 2:39 pm

  31. TNG’s Wolsey House office has fire extinguishers partly obstructed by desks (such as having to go round an entire reception desk to get to an fire extinguisher). They should be located on a wall with 180 degree access.

    (i.e. if there was a fire in the doorway – the sole escape route – you wouldnt have time to dodge obstacles)

    TNG also use a photocopier for a printer.. nothing wrong with this other than (although another printer exists) its shared between Advisers and those using the computers (i.e. possible to pick up an Action Plan by mistake etc.) – there should be a different printer for customers than the one used by staff.

    Two different networks joined to a single photocopier.

    Flexible New Deal

    March 19, 2010 at 4:29 pm

    • I noticed the same thing with RiP, very cramped office, nearest fire extinguisher was located in a communal corridor (security tab was missing too!), one (1) photocopier shared by absolutely everyone – action plans, CVs etc, lying in the same tray as vacancies printed out from the “job club”, an utter disgrace. The only thing that there was plenty of was closed circuit cameras!

      Oracle

      March 19, 2010 at 5:04 pm

      • Just to add it was a dual photocopier/printer.

        Oracle

        March 19, 2010 at 5:19 pm

  32. Latest Updates in Ipswich:

    1) A4e/Reed in Partnership Ipswich are sending jobseeker direction notices in the post with INADEQUATE POSTAGE!!

    This means the date of the letter is prior to 48 hours of the event and thus failure to comply can/will result in a sanction (as it is expected to arrive with adequate time).

    As the postage is inadequate, Royal Mails Revenue Protection delays it over a week (for processing)… this means instead of it being sent via first class mail it has been demoted to second class and you are likely to receive the direction a day or two after the day you are supposed to attend (i.e. have failed to attend).

    Please respond to this message if you are a victim, of this.

    (keep the envelope with Rev. Prot. stamp to fight the sanction!)

    2) We also have reports that A4e/Reed in Partnership are contacting/harassing people who have signed off (perhaps the fault of Jobcentre Plus for not notifying the provider of such or for provider staff not using such information)

    3) TNG have recently been inspected by Jobcentre Plus… specifically “selected” persons were invited to say and talk with the inspectors in a group session, where others, notably those who have had problems with TNG… weren’t invited

    4) Over 6 months on, TNG are still having serious problems with their “ResMan” computer software (or using that as an excuse).

    People have been directed (Action Plan and/or letter) to attend modules etc. and turning up without a record of such at reception.

    Some people have been turned around at the confusion.

    Flexible New Deal

    May 18, 2010 at 11:41 am

    • Re underpaid postage: You have to make up the postage, pay a charge, and travel to the sorting office to collect the item.

      Oracle

      May 18, 2010 at 5:11 pm

      • Yes, normally… that charge is £1-£1.10 or something, plus the made up difference.

        Imagine paying to receive the jobseeker direction and still getting a sanction from it!

        Flexible New Deal

        May 18, 2010 at 9:16 pm

  33. This underpaid postage lark really peeves me off, this is happening all the time, both Working Links and Reed in Partnership are known for this. Most times, its not even underpaid, it UN-paid. These organisations are the only examples of “Revenue Protected” mail that I have ever received.

    Oracle

    May 18, 2010 at 5:25 pm

    • I hope these organisations arn’t making the same underpaid postage mistakes when they are forwarding on clients job applications to employers via their office franking machines. Anouncing your existance to a potential employer with an unwanted mail surcharge won’t exactly help get you off to a good start.

      lowestoft's finest

      May 19, 2010 at 4:42 pm

      • But does anyone really believe that those mandatory 🙂 500 spec applications that we churn out in one job search sitting end up anywhere else than the bin, or shredder if we are lucky 🙂 Reminds of a relative worked for a firm, they received hundreds of “Job Club” speculative applications in distinctive brown envelopes every week – all straight in the bin. I’m not sure but they may have changed over to white envelopes at one point 🙂

        chris heron

        May 19, 2010 at 5:33 pm

      • LF: I totally agree although hardly any company would pay the surcharge meaning that you have no chance of getting a job.

        I also think its professional for a business to use franking machines, however, as an individual you do not want a third party frank stamp (the ones with third party logo on the left).

        Chris: Well if a group of people are all sending the same template spec letters to the same list of companies in the same type of envelopes all sent second class from the same place…. no wonder they are thrown away!

        Flexible New Deal

        May 19, 2010 at 8:35 pm

  34. Just to be clear the provider’s bin of course. As if we are to believe that they have some mass mailing at the end of the day 🙂

    chris heron

    May 19, 2010 at 5:39 pm

  35. I remember an advisor saying to me “this application will be going out by first class post this afternoon”. As I was leaving the office out of the corner of my eye I saw her crumpling the form and throwing it in the bin 🙂 Never heard back from that employer lol 🙂

    chris heron

    May 19, 2010 at 5:42 pm

    • Thats terrible….

      Welfare-2-Work providers always send out spec letters SECOND CLASS unless its close to deadline where some staff might send it first class.

      This is because its CHEAPER.

      Also, most providers will be selective… 50 spec letters? No chance are they sending all of them… even if there was only 30 people doing spec letters… thats 1,500 spec letters!!

      Probably:
      1) pick a random 10 to send for each, SECOND CLASS
      2) randomly pick a few to open and look at
      3) throw the rest away

      My advice is instead of waiting 6 months etc. to send 50+ spec letters… send a few every week… you will need to pay postage (unless you rely on your provider) but if you do and post it yourself you know that it has been sent and not been tampered with.

      YMCA Training and TNG both confess to open selected spec letter envelopes to check they aren’t marketing mailshots.

      Flexible New Deal

      May 19, 2010 at 8:25 pm

      • I think its a lot less trouble to just email out your spec letters rather than post them out, as at least you know you sent them, you have a record you sent them plus they don’t get lost in the post, email gets there quickest,and you save on postage.

        I personaly preffer email as who ever is dealing with it can deal with it in their own time rather than phone calls that are too obtrusive in a busy job and often only result in a string of phone messages when the other person isn’t in and a load of wasted time.

        Lowestoft's Finest

        June 16, 2010 at 1:00 pm

  36. letter giving date and time to be at provider. provider phones and cancels 2 days before. gives new date new time. failure to attend letter arrives two days after original appt. go and see provider to sort out. provider says ok. next day another fail to attend notice arrives. go to provider and sit there till something done. Moral Of Tale If receive letter giving appointment and they cancel still go to original appointment and sit it oit till seen

    cyclops

    June 15, 2010 at 12:38 pm

  37. Been with RinP for about a month.. I wished I’d have seen this website before…
    Although encountering no problems sofar, a few sticky points have gone my way, but.. early days!

    RinP Trainee

    June 15, 2010 at 5:10 pm

  38. Hello RinP Trainee.

    We must have met. I agree with you. Notice how they are always having meetings. The PA’s and Trainers I mean.

    cyclops

    June 16, 2010 at 10:27 am

    • ah! I wouldn’t have thought so.

      I’ve done the Journey, and feel like I am still travelling. It’s better to travel, than arrive. If RinP are successful in finding me employment in an area I am happy with – then good. Time (travel) will tell.

      Mind you, I will suppose that RinP people will reed(sic)/be aware of this, so I might as well say that my PA is (at the moment) cool. And horny looking, so I am happy to travel some more…..

      RinP Trainee

      June 20, 2010 at 3:57 pm

  39. IF the PA’s were any good. They would be back where they belong. Trying to flog double glazing then pardon the pun but they would stop being a PANE [pain] to us.

    cyclops

    June 16, 2010 at 1:20 pm

  40. Lowerstofts Finest raises an important point about email being a good option.

    Letters get easily lost, and if you don’t use Recorded Delivery you have no record it has been sent. Telephone calls can easily get lost in translation especially if you leave a message which fails to get passed on to the right person.

    With email you have proof it has been sent. So in the event of any comeback, you can prove you sent the letter/CV.

    My PA at Ingeus has no problem with emails.

    Funny A4e Photos

    June 16, 2010 at 10:02 pm

    • I have just been given a target of 15 Spec letters to send off.

      I will certainly do it by E-Mail.

      Btw for finding companies to send them to I find that Yell.com is very useful.

      Andrew Coates

      June 17, 2010 at 9:42 am

      • Yes yell.com is great but its banned at Reed I think – so RiP customers will have to be careful.

        Flexible New Deal

        June 17, 2010 at 11:30 am

  41. Can anyone confirm?

    TNG have recently hosted interviews for a social enterprise called Recycle & Grow (or similar) at their Ipswich office; a piece of feedback I got was the interview itself was only 5 minutes long and the job were all part of the Future Jobs Fund scheme where the Government will pay for a big majority of the wages.

    Flexible New Deal

    June 23, 2010 at 5:57 pm

  42. OVERHEARD AT R.I.P

    RIP. You have too many piercings and tattoos on show. Cover them [the tattoos when you come next].
    Get rid of ther piercings and have the holes closed on your ears those tunnels look stupid.

    Participant What the F++K. If I cant what then

    RIP Sanction

    Participant I will see the CAB

    RIP See who you like. They can do F all to help you

    james middlesex

    July 10, 2010 at 1:36 pm

    • I’m not sure where the law stands on this one? Years back when Middle England was having a witch hunt against New Age Travellers there was a lot of talk about the jobcentre being given powers to stop the benefit of people who intentionaly make themselves unemployable via their appearance, (this law was realy aimed at New Age Travellers, but I don’t think they could bring it in becouse they hadn’t realised that certain ethnic groups would also fall into the same category if the law was brought in eg. not uncommon for Hindu women to have facial piercings or Maori Men or Berber women to have facial Tattoos etc.

      Perhaps the jobseeker concerned could have a case of racial discrimination if they are European, or discrimination if it was acceptable in the jobs they were looking for to have tattoos piercings eg. Tattooist,or occupations predominated by Bikers or Goths.

      Lowestoft's Finest

      July 10, 2010 at 2:16 pm

      • The person involved is a White British Male. A ‘Greebo'[?] by way of fashion and is involved with the Skateboarders in Stoke Park area of Ipswich.

        James Middlesex

        July 10, 2010 at 2:23 pm

      • The Skateboarders in Ipswich are a pretty decent lot.

        I am more wary of the suits that come in the pub Friday lunchtime. I wouldn’t leave an unattended bag near them.

        In any case making rules up on how people should dress is not the job of a piddly adviser.

        Andrew Coates

        July 10, 2010 at 3:08 pm

    • Reed the great big dollops of shit that they are try this on all the time. And if you refuse to shave,
      take of your turban, remove your earrings, take a dump, whatever they try and sanction you for MISCONDUCT wtf. Someone needs to take these cunts to Court.

      Kind of funny to look at all those clean shaven guys with there crew cuts in the Job Club (kind of reminded me of Red Army chain gang conscripts) lol and the girls with their hair done up in a bun and no piercings (looking like wartime German Fräuleins). Reed are fascist. This is a Nazi organisation. I hate these cunts with a vengeance. May they live in interesting times. Fuck Reed!

      Raoul Moat

      July 10, 2010 at 4:41 pm

      • “Shtrafbats” und “Bund Deutscher Mädel” together in one sentence.
        I like your style!
        By using the word ‘Nazi’ as a description of the organization is awful, as it will give the “Nationalsozialistische Deutsche Arbeiterpartei” a bad name.

        Anyways – RinP – NO HASSLE at the moment.. it must be my charm and wit and sensibilities and being prepared not to accept anything that is not along the lines of capitulation! Some ‘fat cunt’ once said, ‘we’ll fight them on the beaches, we’ll fig blahblahbah…….’

        RinP Trainee

        July 13, 2010 at 11:49 am

      • You might have missed this:

        RIP RiP

        July 13, 2010 at 12:06 pm

  43. Yes To FND Comment Yell Is Banned At Reed. Google;- Reed In Partnership Dispute With Yell For The Full Story. Check Out Too Yells Home Page On The Search Bar

    RIP DISSIDENT

    July 11, 2010 at 9:15 am

  44. This:

    RIP RiP

    July 13, 2010 at 12:07 pm

  45. My PA suggested that I watch a television programme tonight on Channel 4, about the unemployed. She said she would ‘quiz’ me at my next appointment. Huh?
    Some fat TV presenter was interviewing a fat unemployed mother, and suggested that she looked as good as somebody else in the show.
    What clap-trap.
    Exactly what my PA said to me.
    They even had a Play School diagram, mentioned amongst other… The Journey.
    Sorry to say, I got pissed with the show – and turned off, then spent all my JobSeekers allowance on getting drunk, then staying in bed all day, then stealing from a little corner shop.
    That’s my answer to the quiz….

    Reed-IPS

    July 13, 2010 at 8:36 pm

  46. EMPLOYMENT ADVISER – WELFARE TO WORK

    Job No:

    ISF/44763
    Employer Reference:

    M1109
    Wage

    £21000 TO £24000 PER ANNUM
    Hours

    MONDAY TO FRIDAY
    Location

    IPSWICH, SUFFOLK IP1
    Duration

    Permanent
    Date posted

    30 September 2010
    Pension details

    No details held
    Description

    This vacancy is being advertised on behalf of Morello Recruitment Solutions who is operating as an employment agency. Employment Advisers required to work with jobseekers on a one-to-one basis to increase their skills in finding employment, by providing them with a range of opportunities. Will need to find innovative ways to overcome the barriers faced by. their participants, as well as actively marketing the programmes. Will also provide post-employment support to participants to help them to adapt successfully to the work environment. Applicants must have a min of 5 Grade A-C GCSEs or equivalent experience in a customer facing, targeted role or have experience of a similar Employment Adviser Role. Development opportunities available. If you do not hear from us within 1 week then unfortunately your application has not been successful.
    How to apply

    You can apply for this job by sending a CV/written application to Catherine Leonard at Morello Recruitment Solutions, recruit@morellorecruitment.com.
    Employer

    Morello Recruitment Solutions

    Flexible New Deal

    October 5, 2010 at 10:22 pm

  47. You couldn’t make it up, a genuine quote from Reed in Partnership website:

    With Reed in Partnership, you’re better off working.

    http://www.reedinpartnership.co.uk/jobseekers

    Work Programme

    December 22, 2010 at 8:31 am

  48. I have heard rumours about TNG not paying their business rates.

    A couple of people have specified they overlooked a letter from Ipswich Borough Council with the words “FINAL NOTICE” in red.

    Neither of them knew what the final notice was relating to although as it was hidden under a keyboard then under a stack of paper.

    Work Programme

    March 24, 2011 at 1:13 pm

    • “Standard industry lol practice” this. Working Links are famous of this; these c[deleted by swearing filter] never pay the rent, always moving out just as the bailiffs move in. Reed in Partnership work the same dodge too as well as all the other welfare-to-work c[deleted by swearing filter].

      TNG Protest

      March 24, 2011 at 1:25 pm

      • Another business that employs this tactic is “poundshops”; none of these pay the rate or business rates either, ever wonder why they always seem to be opening and closing 🙂

        TNG Protest

        March 24, 2011 at 1:28 pm

  49. TNG are truely poor. I attend their mandatory intensive job search provision this week in Ipswich and like all previous weeks the following is true:-

    * 3 hour job search sessions until the end (if you complete your targets early you cannot leave early)

    * Some employer and job search websites blocked by web filter

    * No telephones for clients to enquire about jobs

    * Outdated jobs on a job board making it slightly pathetic for a job board

    * Dull environment with sometimes internet connection which goes down where you must sit and wait for it to come back staring at a screen twiddling thumbs

    * Colour photocopies of job papers which would be cheaper and more professional to buy than to photocopy in colour to a3 size

    * No support with job search and no Employer Adviser even employed

    Charlie S. Davis

    April 6, 2011 at 8:58 am

    • I didn’t go to my last sessions with TNG recently.

      I was ill with la grippe but this was not the only reason.

      Not that have any fault with the course leader: she is a good type.

      But having to watch the DVD of In Pursuit of Happines: http://www.amazon.co.uk/Pursuit-Happyness-DVD-Will-Smith/dp/B000O59B42 !

      It’s about some American bloke whose life falls apart.

      His bird leaves him and he’s left as a single parent.

      He lives in the gutter and (get this detail) is allowed to take his small son into some homeless hostal while he’s an ‘intern’ for some stockbroking firm.

      Finally he becomes a stockbroker.

      Brahma!

      Andrew Coates

      April 6, 2011 at 11:44 am

  50. Are you on (or have been on) Flexible New Deal in Ipswich provided by TNG or their subcontractor YMCA Training?

    Why not write to them? They will pay postage.

    FREEPOST ANG9784
    TNG Ltd
    196 Great Cambridge Road
    Enfield
    EN1 1BR

    You can even send them cash for helping you… collect your 1p and 2ps and send them to TNG!

    Work Programme

    April 17, 2011 at 7:05 pm

  51. […] both providers (Papworth Trust and Seetec) have had very bad feedback – Flexible New Deal was very mixed with some jobseekers happy with the service […]


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