Ipswich Unemployed Action.

Campaigning for Unemployed Rights.

YMCA Training: We can’t give out phone numbers

with 3 comments

A member of Ipswich Unemployed Action rang Dencora House on Tuesday asking if they had the phone number for another detention centre of theirs. Surprise, surprise, the person who answered the phone stated YMCA Training had a policy where they couldn’t disclose telephone numbers.

After making it clear that a phone number to a YMCA Training centre in Norwich was whats asked for – not a home landline, personal mobile phone number or even a direct dial number it was apparent that no one at Dencora House had the authority to kindly notify someone of a phone number.

Sally Smith Assistant Manager was apparently ill (no surprise there – its not only the New Deal participants who get ill) and even though she was the manager apparently she also didn’t have the authority to give out a  phone number. The person was advised to leave a phone number to be called back by Sally Smith the next day (assuming she is well I guess) who would then ring the other person at Norwich and get them to ring back directly (if they could be bothered).

Going on to the YMCA Training website addresses and phone numbers are listed – why so secretive in disclosing them?

Why not let the person ring directly saving human resources cutting out the unnecessary middleman (middle woman even!)

So here are YMCA Training’s contact details:

National Contracts Team

45 High Street
Sittingbourne
Kent
ME10 2AW

Telephone: 01795 473226

Registered office

55 High Street
Banbury
Oxfordshire
OX16 5JJ

Telephone: 01295 252082
Email: banbury@ymcatraining.org.uk

Media enquiries

Sarah Dunn, Communications & Marketing Manager
55 High Street
Banbury
Oxfordshire
OX16 5JJ
Tel: 01295 252082
Email: s.dunn@ymcatraining.org.uk

Bury St Edmunds

Suites 2c & 2d
Building 2
Hillside Business Park
Bury St Edmunds
Suffolk
IP32 7EA

Telephone: 01284 717340

Cambridge

Cambridge YMCA
Queen Anne House
Gonville Place
Cambridge
CB1 1ND

Telephone: 01223 306604

Suite 2850, 1st Floor
St Andrews House
St Andrews Street
Cambridge
CB2 3BZ

Telephone: 01223 365090

Great Yarmouth

16-18 Alpha Road
Great Yarmouth
Norfolk
NR31 0LQ

Telephone: 01493 444570

Harlow

12th Floor
Terminus House
Terminus Street
Harlow
CM20 1XA

Telephone: 01279 638530

Ipswich

517 London Road
Ipswich
Suffolk
IP2 0ST

Telephone: 01473 406126

Hallowtrees Scout Camp & Activity Centre
Nacton
Ipswich
Suffolk
IP10 0JP

Telephone: 01473 406126

Dencora House
Units 6 to 10
34 Whitehouse Road
Ipswich
Suffolk
IP1 5LU

Tel: 01473 243980

Lincoln

YMCA Training
YMCA Lincoln
St Rumble’s Street
Lincoln
LN2 5AR

Telephone: 01522 526580

Lowestoft

First Floor
Old Court Buildings
2 Regent Road
Lowestoft
Suffolk
NR32 1PA

Telephone: 01502 539249

209 Whapload Road
Lowestoft
Suffolk
NR32 1UL

Telephone: 01502 539559

Mildenhall

33 James Carter Road
Mildenhall
Suffolk
IP28 7DE

Telephone: 01638 714383

Northampton

47-49 Derngate
Northampton
NN1 1UE

Telephone: 01604 635723

Norwich

St Mary’s House
Duke Street Wing
Duke Street
Norwich
Norfolk
NR3 1QA

Telephone: 01603 620642

YMCA Training
Diamond House
Diamond Road
Norwich
NR6 6BT

Telephone: 01603 620642

Southend on Sea

8th Floor
Baryta House
29 Victoria Avenue
Southend on Sea
Essex
SS2 6AZ

Telephone: 01702 335812

Stowmarket

Stevens House
17 Station Road West
Stowmarket
Suffolk
IP14 1EF

Telephone: 01449 612701

Welwyn Garden City

2 Tewin Court
Tewin Road
Welwyn Garden City
Herts
AL7 1AU

Telephone: 01707 290740

YMCA Training Coventry

1st Floor Offices
John Sinclair House
St Nicholas Street
Coventry
CV1 4LY

Telephone: 02476 017275

Doncaster

The Old Coach House
Regent Mews
Regent Terrace
Doncaster
DN1 2EE

Telephone: 01302 813388

Harrogate

1 North Park Road
Harrogate
North Yorkshire
HG1 5PD

Telephone: 01423 705494

Hull

Endlike Community Centre
21st Avenue
North Hull Estate
Hull
HU6 8DL

Tel: 01482 802216

Leeds

25-27 Sheepscar Street South
Benson Street
Leeds
LS7 1AD

Telephone: 0113 2432 377

Northallerton

East Wing
Elder House
East Road
Northallerton
DL6 1NU

Telephone: 01609 774427

Scarborough

YMCA Leisure Centre Side Entrance
Elder Street
Scarborough
North Yorkshire
YO11 1DZ

Telephone: 01723 355459

Chester

Dee Bridge House
25-27 Lower Bridge Street
Chester
CH1 1RS

Telephone: 01244 311879

Ellesmere Port

First Floor Offices
86-88 Whitby Road
Ellesmere Port
Cheshire
CH65 0AA

Telephone: 0151 356 1182

Manchester

Indemnity House
7 Chatham Street
Manchester
M1 3AY

Telephone: 0161 228 1198

Oldham

Medtia House
1 Brunswick Street
Oldham
OL1 1BU

Telephone: 0161 620 2366

Salford

The Old Coach House
25 Bolton Road
Pendleton
Salford
M6 7HL

Telephone: 0161 737 6699

Warrington

Station House
Central Way
Winwick Street
Warrington
Cheshire
WA2 7TT

Telephone: 01925 571499

Wythenshawe

First Floor
Alderman Gatley House
2 Hale Top
Wythenshawe Town Centre
Wythenshawe
Manchester
M22 5RQ

Telephone: 0161 945 3415

Central London – c/o

YMCA fit
111 Great Russell Street
London
WC1B 3NP

Fax: 0207 436 1278

Croydon

Davis House
High Street
Croydon
Surrey
CR0 1PQ

Telephone: 0208 667 2091

Croydon Families Matter Project

Castle Hill
Early Years Department
Dunley Drive
New Addington
Croydon
CR0 0RJ

Telephone: 01689 848060

Romford

5th Floor
Lambourne House
Western Road
Romford
Essex
RM1 3LD

Telephone: 01708 730988

Walthamstow

Units 37 & 38
Alpha Business Centre
South Grove
Walthamstow
E17 7NX

Telephone: 0208 503 7474

Wimbledon Skills Academy

John Innes Youth Centre
61 Kingston Road
London
SW19 1JW

Telephone: 0208 542 0653
Fax: 0208 524 5163

Hayes Skills Academy

Tumbler Youth Centre
72 – 74 Station Road
Hayes
London
UB3 4DQ

Tel: 0208 573 1307
Fax: 0208 756 7779

Bristol

Deben House
1-5 Lawrence Hill
Bristol
BS5 0BY

Telephone: 0117 9351344

Chatham

Slip 7
Chatham Historical Dockyard
Chatham
Kent
ME4 4TE

Telephone: 01634 846965

Dover

Charlton House
Dour Street
Dover
Kent
CT16 1AT

Tel: 01304 803641

Eastbourne

Banavie Stables
Wish Road
Eastbourne
East Sussex
BN21 4NX

Telephone: 01323 738175

Hove

131a Stapley Road
Hove
East Sussex
BN3 7FG

Telephone: 01273 411845

Maidstone

2nd Floor
Lyndean House
30-34 Albion Place
Maidstone
Kent
ME14 5DZ

Telephone: 01622 752139

Margate

Tempest House
Cowper Road
Margate
Kent
CT9 1SX

Telephone: 01843 221555

Sittingbourne

45 High Street
Sittingbourne
Kent
ME10 4AW

Telephone: 01795 47420

Stockport Finance Department

9th floor
Christopher House
217 Wellington Road South
Stockport
SK2 6NG

Telephone: 01614 757800

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Written by Universal Jobmatch

October 17, 2009 at 8:26 am

3 Responses

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  1. strange how the jobcentre also withhold their numbers when they phone you
    the jobcentre only ever had my landline number not my mobile number also the mobile number is ex directory so even if jc knew what provider it was they still wouldnt get the number and also made sure the mobile was switched off before i entered the jobcentre
    my opinion is if the jobcentre know your mobile number you wouldnt get any peace as they could phone you at any time wasnt there a thing a number of years ago when the goverment said they were going to give the unemployed mobile phones suitably restricted of course so they could notify unemployed of job vacancies but nothing ever came of it even if it had i reckon the mobiles would be more often switched off not on also would you have been benefit sanctioned for not answering the phone what about someone at hospital visiting a dying relative and the phone is switched off and jc is trying to contact them would they sanction that persons benefit because the phone was off

    ALLAN JOHNSTONE

    October 21, 2009 at 11:38 am

    • DWP would be able to bully your phone provider into handing over the information even without any lawful authority.

      Depends on the provider as to if they do.

      Generally companies are stongly against dislcosing numerous customers details (few thousand plus etc.) but normally are ok with the odd few.

      Flexible New Deal

      October 21, 2009 at 2:37 pm

  2. I don’t have a Mobile – this usually surprises just about everyone.

    Andrew Coates

    October 22, 2009 at 9:01 am


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